Latest / Stampede of Truth / Rich On Tech - Handy $40 car gadget, stop phone number hijacking & my iPhone Duo verdict (197, Oct 24, 2026)

Transcript

Rich On Tech - Handy $40 car gadget, stop phone number hijacking & my iPhone Duo verdict (197, Oct 24, 2026) · Stampede of Truth

0:00
Speaker 1: What's going on? I'm Rich DeMuro, and this is Rich
0:03
Speaker 1: on Tech. This is the show where I talk about
0:05
Speaker 1: the tech stuff I think you should know about. It's
0:07
Speaker 1: also the place where I answer your questions about technology.
0:11
Speaker 1: I believe that tech should be interesting, useful, and fun.
0:15
Speaker 1: Let's open up those phone lines at 888-RICH-101. That's 888-742-4101.
0:19
Speaker 1: Give me a call if you have a tech question,
0:25
Speaker 1: you need some advice, or you just want to share
0:27
Speaker 1: something interesting you've discovered. You can also send me an email.
0:31
Speaker 1: Just go to richontech.tv and hit contact. Well, I hope
0:36
Speaker 1: you're having a fantastic week. We're going to get right
0:39
Speaker 1: into it here because I have a lot to say
0:41
Speaker 1: about Apple's newest iPhone, the iPhone Duo. And yes, if
0:46
Speaker 1: you're watching on the stream, I am wearing my Yahoo
0:49
Speaker 1: shirt from over 20 years ago when I got a
0:52
Speaker 1: job offer from one of the hottest companies on the internet.
0:55
Speaker 1: And I said no, but I did keep the shirt.
0:58
Speaker 1: And when they send you the job offer, by the way,
1:01
Speaker 1: it was overnighted to my place. And you open up
1:03
Speaker 1: the box and it went, Yahoo! And I opened that
1:07
Speaker 1: thing probably 150 times. So the battery went dead.
1:09
Speaker 2: All right.
1:09
Speaker 1: So here it is in my hands, the iPhone Duo.
1:13
Speaker 1: I should probably open it like this. There's the front screen.
1:16
Speaker 1: There's the inside screen. And this thing is just burning
1:21
Speaker 1: up the internet. This is Apple's first foldable phone. And yes,
1:23
Speaker 1: I understand this is not the first foldable phone. I've
1:27
Speaker 1: been reviewing foldable phones since 2019. When I remember, I
1:31
Speaker 1: was invited to the Samsung store in Glendale to check
1:34
Speaker 1: out their first foldable, the original Galaxy Fold. And back then,
1:38
Speaker 1: the outer screen was teeny tiny. The inner screen was
1:40
Speaker 1: super fragile. It was super cool though. And we've come
1:43
Speaker 1: a long way since then. Google has the Pixel Fold.
1:46
Speaker 1: Samsung has the Z Fold 8, which I have right here,
1:49
Speaker 1: which is equally, oh, there it is, which is equally
1:52
Speaker 1: as awesome. And also the Z Fold 8 Ultra. Two
1:57
Speaker 1: excellent phones, and Motorola, of course, has the Razer Fold.
1:59
Speaker 1: None of them are perfect, but they've all gotten really good.
2:02
Speaker 1: I think the one thing holding them back is the software.
2:05
Speaker 1: You've got a device that works as a phone and
2:07
Speaker 1: a tablet, and Android app developers have not exactly adapted
2:11
Speaker 1: their apps to fit all these screen sizes. So enter Apple.
2:15
Speaker 1: They come in fast and furious. They waited seven years
2:19
Speaker 1: to do this. But the iPhone Duo is an excellent
2:22
Speaker 1: first product. It's not perfect, but it's really good. Now,
2:24
Speaker 1: I've been using it for over a week, I was
2:27
Speaker 1: also at the launch event. So just to give you
2:28
Speaker 1: the nuts and bolts, if you're not familiar on the outside,
2:31
Speaker 1: you've got this smaller, wider screen, 5.4 inches. When you
2:34
Speaker 1: open it, you've got a larger, wider screen, 7.6 inches,
2:38
Speaker 1: and it's a matte screen. So it looks and feels great.
2:41
Speaker 1: You don't even notice the crease as much. That's the
2:42
Speaker 1: first thing everyone that wants to look at it says, oh,
2:45
Speaker 1: let me check out the crease. Can't see it really.
2:48
Speaker 1: Of course, in certain light, you can. Now, the outer screen,
2:50
Speaker 1: I think, is really kind of tough to live with.
2:52
Speaker 1: It's so small. Apps have to move everything around to
2:55
Speaker 1: fit it. The inside screen, though, is incredible. One of
2:58
Speaker 1: the best, actually, I will just say it's the best
3:00
Speaker 1: mini tablet I've ever used, period. You won't even need
3:04
Speaker 1: a separate tablet if you have this device, and that's
3:06
Speaker 1: what's really nice about it. It's always charged. It's always
3:09
Speaker 1: ready to go. I don't know about you, but whenever
3:11
Speaker 1: I want to use my tablet, it's like this whole thing.
3:14
Speaker 1: I got to update the apps. I got to charge
3:16
Speaker 1: it up. I got to download stuff. I got to
3:17
Speaker 1: re-sign into all my Netflix and things like that. Here,
3:20
Speaker 1: everything's up to date because it's the phone you're using
3:23
Speaker 1: every day, which I think is really nice. And that's
3:25
Speaker 1: one of the advantages of having a foldable. Battery life
3:28
Speaker 1: has been good. Wireless charging can be a little tricky.
3:31
Speaker 1: So for instance, in certain cars, the phone doesn't reach
3:35
Speaker 1: the charging pad properly. So it may not charge while
3:38
Speaker 1: you're driving. That's a little thing. You can get a
3:41
Speaker 1: little helper for that. But I've had really zero issues
3:44
Speaker 1: with battery life, even without charging it in my car.
3:46
Speaker 1: So it's gone down like yesterday. I think it was
3:49
Speaker 1: like 20% before I went to sleep, but that's fine.
3:51
Speaker 1: Still was fine. The camera is also a bit of
3:53
Speaker 1: a sore spot. You've got a two camera setup, an
3:55
Speaker 1: ultra wide and a standard lens. The iPhone 18 Pro
3:58
Speaker 1: has a much better camera setup. including a dedicated telephoto lens. Now,
4:03
Speaker 1: you can still zoom in on the Duo, of course.
4:05
Speaker 1: It's just not going to be as good as the
4:07
Speaker 1: Pro models, especially at those longer zoom ranges, something you'll
4:10
Speaker 1: notice at like a concert or a sporting event or
4:13
Speaker 1: your kid's play. Photos and videos I took on the phone,
4:16
Speaker 1: perfectly fine for everyday use. Are they the best you
4:18
Speaker 1: can get on an iPhone?
4:19
Speaker 3: No.
4:20
Speaker 1: Are they good?
4:20
Speaker 2: Yeah.
4:21
Speaker 1: Now, when it comes to selfies, and I know this
4:23
Speaker 1: doesn't apply to everyone because not everyone cares about these,
4:26
Speaker 1: But they are kind of annoying because one of the
4:28
Speaker 1: advantages of a foldable is that you can unfold it
4:31
Speaker 1: and use the rear cameras, the best cameras, as your
4:34
Speaker 1: selfie cameras. But here's the deal. On this phone, there's
4:38
Speaker 1: no easy way to hit the shutter button when you're
4:40
Speaker 1: holding it this way. So Apple knew this. They came
4:43
Speaker 1: up with a feature called Smart Take, which uses a
4:45
Speaker 1: bit of AI to snap a photo when you smile
4:48
Speaker 1: or it thinks everyone's ready. but it does not work
4:51
Speaker 1: well at all, like literally at all. So it's snapping
4:54
Speaker 1: pictures when you don't want them. It's not snapping them
4:57
Speaker 1: when you want them. They should just suck it up,
4:59
Speaker 1: do what Samsung does and let you yell out a
5:01
Speaker 1: keyword like cheese or hold up your palm. Back in
5:05
Speaker 1: the day, LG lets you yell out whiskey. I don't
5:08
Speaker 1: know why, but that's one of the keywords you can
5:10
Speaker 1: yell out, take a selfie. Two things Apple got right
5:13
Speaker 1: that Samsung has not gotten right. There's MagSafe on this device,
5:16
Speaker 1: which I love. That means you can connect your magnetic accessories.
5:20
Speaker 1: It's IP68 water and dust resistant, which is amazing for
5:23
Speaker 1: a foldable. That's the same as the iPhone. Now for
5:26
Speaker 1: the bad part. There's no face ID. And I think
5:29
Speaker 1: this is the deal breaker for a lot of people
5:31
Speaker 1: on this device. Foldables are awkward to start since there's
5:35
Speaker 1: a million and one ways to hold them. The last
5:37
Speaker 1: thing you want to think about is how to unlock
5:38
Speaker 1: it manually. But that's what you have to do here.
5:40
Speaker 1: And I think it's a big barrier on this device. Um,
5:44
Speaker 1: the fingerprint sensor is in the power button and it
5:46
Speaker 1: takes longer than I, than you think it would to
5:49
Speaker 1: unlock this device. And it's awkward. Unlike face ID, which
5:51
Speaker 1: is just seamless. And you don't realize how many times
5:54
Speaker 1: you have to unlock your phone on a daily basis
5:56
Speaker 1: and reauthorize apps while you're using them like your bank
6:00
Speaker 1: and things like that. It's always tap the thing, touch ID,
6:02
Speaker 1: tap the touch ID, tap to touch ID. Um, now
6:05
Speaker 1: one of the more controversial aspects of this phone has
6:08
Speaker 1: been app support. Okay. developers need to update their apps
6:11
Speaker 1: so they look good on this big screen. Otherwise they
6:13
Speaker 1: look silly and centered or they're stretched out. Like when
6:16
Speaker 1: iPhone apps were used on the early iPads, they had
6:18
Speaker 1: like this two X button you would press to like
6:21
Speaker 1: stretch them out until they updated. Now here's the deal.
6:24
Speaker 1: A lot of the apps I use on a daily
6:26
Speaker 1: basis have already been updated to work perfectly on the duo.
6:30
Speaker 1: And if they're not updated or optimized, Apple will give
6:33
Speaker 1: you some controls to make them work better. You can
6:34
Speaker 1: expand the app to take up more of the screen.
6:37
Speaker 1: You can rotate it to better fit the wide display.
6:40
Speaker 1: And compatibility is still such a sore spot on Android phoneables,
6:44
Speaker 1: and they've been out for seven years now.
6:46
Speaker 4: Why?
6:46
Speaker 1: I don't know. Why are developers not updating their apps
6:49
Speaker 1: on Android? So I think the thing is, like, there's
6:53
Speaker 1: such a debate online about this. All the Android people
6:55
Speaker 1: are angry that, oh, Android did this first. But Apple
6:59
Speaker 1: somehow is getting all these apps to look great on
7:02
Speaker 1: this new phone. So what's the advantage of the form factor? Well,
7:05
Speaker 1: for starters, it's easy to hold in one hand when
7:07
Speaker 1: it's closed. Of course, things can be cramped. Typing on
7:10
Speaker 1: both the outside and the inside screens is super easy,
7:13
Speaker 1: easier than on Android foldables in my experience. And I'm
7:16
Speaker 1: not like saying Android foldables are bad. I'm just saying
7:19
Speaker 1: this is going to lift them up. That's my thesis here.
7:23
Speaker 1: The tablet form factor on the Duo is excellent. It
7:26
Speaker 1: makes reading, watching videos, browsing, and soon writing on the
7:30
Speaker 1: inside screen just a great experience because that's another advantage.
7:33
Speaker 1: It's going to support a stylus. With that said, this
7:38
Speaker 1: is a unique device. I'm in love with the tablet
7:40
Speaker 1: form factor. I sat on the couch last Sunday and
7:43
Speaker 1: I literally watched football with my kid all day and
7:44
Speaker 1: I just had this thing open and I was scrolling
7:46
Speaker 1: and doing things on it. And it was amazing. I
7:50
Speaker 1: don't love the outside screen that much. It's kind of small.
7:52
Speaker 1: It's kind of compact. It's kind of annoying, but it works.
7:56
Speaker 1: The lack of face ID, I think, is the bigger
7:58
Speaker 1: deal breaker. It used to just work on other devices.
8:02
Speaker 1: On this one, it feels like work to open it,
8:04
Speaker 1: which is a bummer. Other little nuances, the volume buttons
8:07
Speaker 1: are in an odd place on top of the phone,
8:09
Speaker 1: which can be awkward. Apple suggested that you should use
8:12
Speaker 1: an Apple Watch to unlock this. Of course they do.
8:14
Speaker 1: Buy more Apple products to unlock your phone. And I
8:17
Speaker 1: tried this and it seems to unlock the phone too
8:19
Speaker 1: much now. Then there's the heat issue. The Duo definitely
8:22
Speaker 1: gets hotter than other iPhones in my experience. Social media,
8:27
Speaker 1: not so great on this device, especially watching and posting
8:30
Speaker 1: Instagram anything closed or open. Now, overall, I do think
8:34
Speaker 1: the iPhone Duo is still one of the best foldables
8:36
Speaker 1: out there. I think that this Apple polish that they've
8:39
Speaker 1: put on it is going to push Samsung and other
8:42
Speaker 1: Android phone makers to step up their game, which I
8:44
Speaker 1: think is fantastic. It lifts everyone up. Now, if your
8:48
Speaker 1: priority is a simple iPhone experience with the best camera
8:51
Speaker 1: setup available, then I would go with a standard iPhone Pro.
8:56
Speaker 1: But if your priority is having a tablet in your
8:58
Speaker 1: pocket at all times... which is incredible. It's a really
9:01
Speaker 1: cool thing. I'm using this as a tablet more than
9:04
Speaker 1: I'm using it as a regular phone, I think. But
9:07
Speaker 1: if your priority is having that tablet in your pocket
9:09
Speaker 1: at all times or having something new and different and quirky,
9:12
Speaker 1: go with the Duo. It's a first-gen product. It's going
9:14
Speaker 1: to have a little bit of quirks, but it's great. Now,
9:17
Speaker 1: the best part about this Apple device is that it
9:19
Speaker 1: finally solidifies foldables as a viable form factor. All the
9:23
Speaker 1: Android foldables are going to get better. So will the software.
9:26
Speaker 1: and all the advantages of this unique form factor as
9:29
Speaker 1: this software gets better. So my bottom line advice, if
9:32
Speaker 1: you get this device and you don't like it at first,
9:35
Speaker 1: like I did, I was ready to throw this thing
9:36
Speaker 1: against a wall. Give it some time to grow on you.
9:38
Speaker 1: You've got 14 days if you buy it. My opinion
9:43
Speaker 1: is that I couldn't stand it when I first started
9:45
Speaker 1: it and then I ended up enjoying it. And now
9:47
Speaker 1: I'm kind of on the fence, I'll be honest, because
9:49
Speaker 1: there are things I really like about this form factor.
9:51
Speaker 1: There are some things that I think are very tough
9:53
Speaker 1: about it, most notably that lack of face ID. So
9:56
Speaker 1: bottom line, iPhone Duo is a fantastic tablet that also
9:59
Speaker 1: happens to be a phone. It's not necessarily a better iPhone,
10:03
Speaker 1: but Apple has done something pretty cool here. All right. 888-RICH-101-888-742-4101.
10:08
Speaker 1: Give me a call with those questions. We got a
10:13
Speaker 1: lot to talk about on the show. It's not just
10:15
Speaker 1: all about the duo. Although if you have questions about that,
10:18
Speaker 1: you can call me and, uh, We'll see if we
10:20
Speaker 1: can answer those too. My name is Rich DeMuro. You
10:23
Speaker 1: are listening to Rich on Tech. Welcome back to Rich
10:29
Speaker 1: on Tech. Rich DeMuro here, hanging out with you, talking technology, 888-RICH-101-888-742-4101.
10:35
Speaker 1: So Kim messaged me and she said, Hey Rich, what
10:41
Speaker 1: do you mean if you're watching on the stream? And
10:43
Speaker 1: so I've said this a couple of times on the show,
10:45
Speaker 1: but I'll say it again because not everyone knows that
10:48
Speaker 1: we actually record. It's not live streamed, the show, like
10:52
Speaker 1: the video, but the, obviously the audio is, but the
10:56
Speaker 1: video is recorded and then it makes its way to
10:59
Speaker 1: the KTLA Plus app. So if you know my day
11:03
Speaker 1: job is on TV, that's where we put this show.
11:06
Speaker 1: It's called Rich on Tech Weekly, and you get to
11:08
Speaker 1: see the first 10 minutes of this radio show on TV.
11:12
Speaker 1: So you can see what the studio looks like. You
11:14
Speaker 1: can see what I'm wearing. which I know it sounds silly,
11:17
Speaker 1: but you know, I try. Bobo comes in always with
11:19
Speaker 1: a fun shirt and a fun outfit. I always come in,
11:22
Speaker 1: I try to, you know, step it up a notch
11:24
Speaker 1: and wear like silly tech stuff. So that's what I
11:26
Speaker 1: meant when I said that. The website for the show
11:29
Speaker 1: is richontech.tv. If you want the show notes, if I
11:33
Speaker 1: mentioned something interesting, richontech.tv slash 197. I also came up
11:39
Speaker 1: with a new system where I'm doing the show notes
11:41
Speaker 1: in near real time. So it's like way better than
11:44
Speaker 1: it used to be. So if you go there, richontech.tv
11:47
Speaker 1: slash 197, it's pretty cool. Let's go to, let's see here.
11:53
Speaker 1: Let's go to Jill in Orange County, line three. Jill,
11:57
Speaker 1: you're on with Rich. Welcome. Starting off the show here.
12:00
Speaker 5: Well, hi.
12:01
Speaker 1: Good morning. Good morning. What's up?
12:05
Speaker 2: So my daughter has an older car with CarPlay, but
12:10
Speaker 2: you have to use a wire to connect the phone
12:14
Speaker 2: to the CarPlay. And I'm wondering if there's a device
12:17
Speaker 2: so that she could, you know, do like the new
12:19
Speaker 2: cars where you just get in and it.
12:21
Speaker 6: Goes, Oh, hi, Jill.
12:23
Speaker 1: Yes, there is. And in fact, I've been testing this
12:26
Speaker 1: and it's called the, it just came out. Now there's
12:28
Speaker 1: a bunch of these, there's a bunch of these on
12:30
Speaker 1: the market, but they typically come from like random names
12:34
Speaker 1: that you've never heard of. And so they can be
12:36
Speaker 1: very hit or miss. You can go on Amazon. There's
12:39
Speaker 1: a thousand and one of them, but I trust this
12:42
Speaker 1: company because, Because they've been making iPhone accessories forever. And
12:46
Speaker 1: they finally made what's called the 12 South AirFly Drive.
12:51
Speaker 1: And it is fantastic. It works as advertised, exactly what
12:56
Speaker 1: you're talking about. If your car has CarPlay that is wired,
13:00
Speaker 1: you plug this little thing into a USB port on
13:03
Speaker 1: your car. And now you pair your phone once to
13:06
Speaker 1: this little device. And every time you step into your car,
13:10
Speaker 1: wireless CarPlay works. just magically appears on your in-dash screen. Now,
13:15
Speaker 1: keep in mind, and you already mentioned this, Jill, you
13:17
Speaker 1: said that your daughter has CarPlay wired in her car.
13:21
Speaker 1: That's the prerequisite for this. You have to have that
13:24
Speaker 1: or else it's not gonna add CarPlay to a car
13:26
Speaker 1: that does not have it. So your car has to
13:28
Speaker 1: have it. This thing is $ 40. It is the size
13:32
Speaker 1: of a quarter. I'll put the link on my website,
13:34
Speaker 1: richontech.tv in the show notes so you can check it out.
13:37
Speaker 1: It's the size of a quarter. It's so easy and
13:40
Speaker 1: it's the best designed one I've seen It's the best
13:42
Speaker 1: software and it's from a company that I like. Now,
13:45
Speaker 1: here's the thing. The only trade-off here is that for
13:49
Speaker 1: me personally, I like to have my phone charging when
13:52
Speaker 1: I'm in my car. So you'll basically, you're not going
13:55
Speaker 1: to be plugging your phone in to charge when you
13:57
Speaker 1: do this. But the nice thing is on short trips,
13:59
Speaker 1: the AirPlay just works. So this is $ 40. It just
14:03
Speaker 1: came out a couple of weeks ago. It is available.
14:05
Speaker 1: Let me see if it's available. I know they sold
14:07
Speaker 1: out the first time I mentioned it. Let's see. Yeah,
14:09
Speaker 1: it is available on Amazon. It comes in black or silver,
14:13
Speaker 1: so you can match your car there. And here's the
14:15
Speaker 1: other thing. It also works with Android Auto. So yes,
14:20
Speaker 1: if you have Android Auto installed in your car and
14:22
Speaker 1: you want to make it wireless, this works as well.
14:24
Speaker 1: So I love that 12South did this because they are
14:28
Speaker 1: trusted and they've been doing this forever. The other one
14:31
Speaker 1: that people like, and it's funny, it's coming up as
14:33
Speaker 1: a sponsored ad. I've not personally tested it, but the
14:36
Speaker 1: other brand that people like is called Let's see. It's Carlinkit. C-A-R-L-I-N-K-I. Carlinkit.
14:45
Speaker 1: So that's the other one that has been doing this
14:47
Speaker 1: for a long time. But I think that the 12
14:51
Speaker 1: South one is simpler. It's easier. And it just works
14:54
Speaker 1: really well. And it's so tiny. So I'll put the
14:56
Speaker 1: link on the website. Again, it's called 12 South Airfly Drive. Now,
15:00
Speaker 1: my wife has been testing this in her car. My
15:02
Speaker 1: car does not support CarPlay, sadly. But I will tell
15:06
Speaker 1: you this. I know Bobo just looked up like, wait, what?
15:09
Speaker 1: You have the only car in America that doesn't support it. No,
15:11
Speaker 1: Tesla does not support CarPlay or Android Auto. They do
15:14
Speaker 1: their own thing, which I get it. It's fine. It's
15:17
Speaker 1: like this whole thing. But I personally wish that my
15:19
Speaker 1: car had CarPlay.
15:20
Speaker 4: It's stupid.
15:21
Speaker 1: It's literally the best feature when I rent a car. Like,
15:23
Speaker 1: I love when a car has CarPlay. It's just like, oh,
15:26
Speaker 1: everything just works great. Or Android Auto. They're both great.
15:29
Speaker 1: But my wife's been testing it. The only thing she
15:31
Speaker 1: doesn't like about it is that if you are on
15:33
Speaker 1: a call... because of the way the Bluetooth is routed,
15:36
Speaker 1: it's a little bit like where your car kind of lingers.
15:39
Speaker 1: Your call will linger on the, like it'll stay connected
15:43
Speaker 1: to the car. Typically when you have a car and
15:45
Speaker 1: you're on a Bluetooth call, when you get out of
15:47
Speaker 1: the car, your call will just transfer to your phone.
15:49
Speaker 1: Like you just pick up your phone, it'll transfer there.
15:51
Speaker 1: But because you're using like a third party accessory, your
15:54
Speaker 1: call may linger on the in-car speakers for a little
15:59
Speaker 1: bit longer than you'd like because your car is still
16:01
Speaker 1: supplying power to this little USB device and your phone
16:06
Speaker 1: is still connected to that until you walk further enough
16:09
Speaker 1: away where it says, okay, now we can disconnect it.
16:11
Speaker 1: So that's the only downside. But you know what? Try
16:14
Speaker 1: it out. Amazon has a very liberal return policy. So
16:19
Speaker 1: if you don't like it, just bring it back to Amazon.
16:22
Speaker 1: I mean, I just went... Thanks for the call, Jill,
16:24
Speaker 1: by the way.
16:24
Speaker 2: 888-RICH-101, 888-742-4101.
16:25
Speaker 1: I just brought a whole bunch of stuff back to
16:26
Speaker 1: the Whole Foods store the other day to like return stuff.
16:34
Speaker 1: And it's such a great thing. And this is like,
16:37
Speaker 1: we just had a little remodel project in our house.
16:39
Speaker 1: So we were buying a whole bunch of stuff. And like,
16:40
Speaker 1: my friend was like, got to go Wayfair, got to
16:42
Speaker 1: go Wayfair. I wanted everything from Home Depot because guess what?
16:45
Speaker 1: I can drive to Home Depot and return this stuff
16:48
Speaker 1: that gets delivered to my house. No problem versus Wayfair.
16:52
Speaker 1: I was looking at their, you know, return policy and
16:54
Speaker 1: it's like, well, you got to, you know, you may
16:57
Speaker 1: have to pay for return shipping. You may have to
16:59
Speaker 1: do this. You may have to do that. You got it.
17:00
Speaker 1: It's like, It's just so much easier. That's why I
17:03
Speaker 1: kind of love these stores, these brick and mortar stores
17:06
Speaker 1: that also ship you stuff. They have kind of a
17:08
Speaker 1: little bit of a built-in advantage, right? Amazon was very
17:11
Speaker 1: smart in buying Whole Foods because what did I do?
17:14
Speaker 1: I went into Whole Foods. I returned a whole bunch
17:17
Speaker 1: of stuff, hundreds of dollars of stuff. And then what
17:19
Speaker 1: I do, I proceeded to spend a couple hundred bucks
17:22
Speaker 1: at Whole Foods.
17:23
Speaker 5: On what? I don't know.
17:24
Speaker 1: I mean, I literally can't tell you what I got.
17:26
Speaker 1: I got pumpkin spice flavored coffee creamer. That's the only
17:29
Speaker 1: thing I can remember. And pumpkin spice flavored chocolates. Other
17:33
Speaker 1: than that, I can't tell you what I got for
17:34
Speaker 1: a couple hundred bucks. So their plan worked. And I
17:37
Speaker 1: told the lady at checkout, I said, this is their
17:39
Speaker 1: evil plan. I come in to return this stuff. And
17:41
Speaker 1: what do I do? I just made the deposit once again. 888-RICH-101, 888-742-4101.
17:49
Speaker 1: Coming up, let's talk about, oh, AI agents. I got
17:53
Speaker 1: to talk about what I've had mine do and why
17:56
Speaker 1: banks think they're scary. That's coming up right here on
17:58
Speaker 1: Rich on Tech. Welcome back to Rich on Tech. Rich
18:02
Speaker 1: DeMuro here, hanging out with you, talking technology at 888-RICH-101, 888-742-4101.
18:12
Speaker 1: The playlist is on the website for today's show, richontech.tv
18:16
Speaker 1: slash 197. This is Taylor Swift request from my wife
18:22
Speaker 1: because today officially marks 20 years since Taylor Swift released
18:27
Speaker 1: her self-titled debut country album. So they've done 20 years
18:33
Speaker 1: of Taylor Swift. And my wife didn't really get into
18:37
Speaker 1: her until I'd say the last five or 10 years, perhaps.
18:40
Speaker 1: But I will never forget the first time I ever
18:44
Speaker 1: saw or heard of Taylor Swift. I was working at
18:46
Speaker 1: KCAL 9 News in Los Angeles. It was 2008 or 2009.
18:50
Speaker 1: And I remember watching the music video for Love Story.
18:59
Speaker 1: And she was just a young, young singer at that point.
19:04
Speaker 1: And I just like everyone knew this person was going
19:06
Speaker 1: to be a superstar. I also remember during that job
19:10
Speaker 1: that I'll never forget the first Android phone coming out.
19:13
Speaker 1: Because the iPhone came out in 2007. And then Android
19:17
Speaker 1: came out shortly after. And probably maybe it was 2008.
19:21
Speaker 1: I guess it was. And I remember it was like
19:25
Speaker 1: a T-Mobile sent me it. It was like a T-Mobile.
19:27
Speaker 1: It was like a G phone or something like that.
19:30
Speaker 1: And I just thought it was like, literally, I fell
19:32
Speaker 1: in love with, I love the iPhone. I mean, I
19:33
Speaker 1: was there at the launch event, but I fell in
19:35
Speaker 1: love with Android because it was so nerdy and I'm
19:38
Speaker 1: a nerd and the iPhone was cool, but it was
19:40
Speaker 1: very limited in what you can do. Remember back in
19:41
Speaker 1: the day, people like jailbreak the iPhone and all that stuff.
19:44
Speaker 1: There was a reason it's because it didn't work like
19:46
Speaker 1: a regular computer where you could do whatever you wanted
19:48
Speaker 1: on it. So people would jailbreak. it and make it
19:50
Speaker 1: do all these fun things. Obviously, it was very dangerous
19:53
Speaker 1: for security reasons and bricking your phone, of course. But
19:57
Speaker 1: then when Android came out, it lets you do everything.
20:00
Speaker 1: You can install third-party apps. You can install mods. You
20:02
Speaker 1: can install whatever operating system you wanted. I guess, what
20:06
Speaker 1: was it called back then? It was like cyanogen mod
20:08
Speaker 1: i think was my favorite you had these roms so
20:10
Speaker 1: i would rom my phones all the time they never
20:12
Speaker 1: worked properly because half the features wouldn't work but it
20:15
Speaker 1: was fun it was different uh 888 rich 101 888-742-4101
20:21
Speaker 1: let's go to line four barney is in uh san
20:26
Speaker 1: pedro barney you're on with.
20:28
Speaker 7: Rich hello there rich uh i'm i'm trying to i'm
20:33
Speaker 7: trying to work uh facetime uh here's the deal I
20:36
Speaker 7: met a gal who lives on the other side of
20:38
Speaker 7: the country. And she said, hey, why don't we do FaceTime?
20:43
Speaker 7: And she has an Apple phone. I have an Android phone. However,
20:47
Speaker 7: I do have.
20:47
Speaker 1: I'm surprised she'll even entertain you.
20:51
Speaker 5: Pardon?
20:51
Speaker 1: You know, all the kids nowadays, like this whole thing
20:53
Speaker 1: with like iPhone, Android, like they won't even like date
20:56
Speaker 1: someone that has a different type of phone than them.
20:59
Speaker 1: Have you heard this? I....
21:01
Speaker 7: I'm not surprised to hear it. I know that the
21:04
Speaker 7: Apple people feel a bit elite.
21:07
Speaker 1: Yes.
21:08
Speaker 7: But, you know, what the hell, I haven't made the
21:11
Speaker 7: leap over there. But I do have the iPad.
21:15
Speaker 1: Okay.
21:15
Speaker 7: Is that a helpful device in the search to do this?
21:20
Speaker 1: Absolutely. So if you have an iPad, FaceTime is installed
21:23
Speaker 1: on that iPad by default. So you can open up
21:27
Speaker 1: FaceTime on that iPad as long as you're signed in
21:30
Speaker 1: to iCloud with your Apple ID. Do you have that
21:32
Speaker 1: all set up or no?
21:34
Speaker 7: I don't know.
21:37
Speaker 1: You can figure it out. If you don't, you just
21:39
Speaker 1: have to go in and just set up an account.
21:42
Speaker 1: And then once you set up an account, you would
21:43
Speaker 1: open up FaceTime and you would ask her, Typically, it's
21:47
Speaker 1: their phone number will just be their FaceTime number. So
21:49
Speaker 1: you would just go in, you'd start a call, press
21:51
Speaker 1: the green plus sign, type in her phone number, and
21:54
Speaker 1: it will give you the option to FaceTime. Now, that's easy.
21:59
Speaker 1: But that means you're always going to have to have
22:01
Speaker 1: your iPad when you want to talk to her face
22:02
Speaker 1: to face. The other thing you can do is she
22:05
Speaker 1: can send a link to you. Um, and you can
22:10
Speaker 1: open that link on your Android phone and FaceTime her
22:12
Speaker 1: that way. So she could start the call and all
22:15
Speaker 1: you can do, and you can, you can verify this
22:16
Speaker 1: on your iPad. If you open up FaceTime, you'll notice
22:19
Speaker 1: there is a big green link button. Now I'm looking
22:23
Speaker 1: at the, the, the iPhone duo. So I don't know
22:25
Speaker 1: where this button is on the actual normal iPhones, but
22:28
Speaker 1: there's a button that looks like it's a green, it's
22:31
Speaker 1: a green button with a link on it. If you
22:33
Speaker 1: tap that.
22:34
Speaker 7: Yeah, like two links of a chain.
22:36
Speaker 1: Exactly, like a chain link fence. If you tap that,
22:39
Speaker 1: it will give you a link, and you can send
22:41
Speaker 1: that to someone, and anyone can tap on that link
22:44
Speaker 1: and then join in on that FaceTime call. So that's
22:47
Speaker 1: another way to do it. The other thing you could do,
22:49
Speaker 1: of course, Barney, is you could just use another app
22:53
Speaker 1: to do a FaceTime call. I mean, there's so many
22:55
Speaker 1: different apps that will let you call, like a WhatsApp
22:58
Speaker 1: or something like that is completely free, and you can
23:00
Speaker 1: video call there. Now... Um, yeah, I mean, the only
23:04
Speaker 1: thing to be careful about, and I don't think this
23:07
Speaker 1: is a scam. I don't think this person's trying to like,
23:09
Speaker 1: you know, pull one over on you, but you know,
23:12
Speaker 1: because she wants to FaceTime, I actually don't think she's
23:15
Speaker 1: a scam, but I just, you know, I have to
23:16
Speaker 1: tell you that because sometimes when people meet people online
23:19
Speaker 1: and they want to chat and they want to do this,
23:21
Speaker 1: the next thing you know, she's got some sort of accident.
23:23
Speaker 1: She's got a, you know, she's got a broken leg.
23:25
Speaker 1: She can't see you. You got to send her money,
23:27
Speaker 1: get her out of the hospital. Just be aware. of
23:30
Speaker 1: those types of situations when you're chatting with someone that
23:33
Speaker 1: you haven't met in real life. But great question. You
23:36
Speaker 1: could definitely do that. It'd be nice if Apple would just,
23:40
Speaker 1: you know, and look, I'm not, I talked very nicely
23:43
Speaker 1: about the iPhone duo earlier in the show. So, you know,
23:46
Speaker 1: I'm not an Apple fan boy, you know, and I'm
23:48
Speaker 1: Android hater, but I will tell you, you know, with Apple,
23:51
Speaker 1: you know, Apple is very one-sided with their things, right?
23:55
Speaker 1: Like Apple wants you to only think that there are
23:58
Speaker 1: Apple products in this world. If you go to any
24:01
Speaker 1: Apple event, if you go to any Apple store, it's
24:04
Speaker 1: like Apple, Apple, Apple. Now, I get it. They just
24:07
Speaker 1: did something with LG where they came up with some
24:09
Speaker 1: of their smart home stuff that they're working together with
24:11
Speaker 1: them on. But if you look at something like Android
24:14
Speaker 1: or you look at something like the PC market, there
24:16
Speaker 1: are millions of brands that all have to work together, right?
24:19
Speaker 1: They're interoperable because they've written these standards that make them
24:22
Speaker 1: work together, right? You go to a smart home, there's
24:24
Speaker 1: a whole bunch of stuff that works with matter and
24:27
Speaker 1: this and that, and Apple has finally gotten on board
24:28
Speaker 1: with that. But my point is, when you look at
24:31
Speaker 1: Apple stuff, especially the iPhone, and the apps that Apple
24:35
Speaker 1: makes are typically only going to work on Apple products,
24:39
Speaker 1: which I don't like. Why? Every other company in the
24:43
Speaker 1: world is trying to unify people with technology, and Apple
24:46
Speaker 1: should be doing the same. So iMessage, great example. Yes,
24:48
Speaker 1: you can text someone that's not an iPhone, but guess what?
24:51
Speaker 1: It comes up green. It's annoying. I was talking to
24:53
Speaker 1: someone the other day. She said, oh, I can't... Literally,
24:57
Speaker 1: one of the things that she was upset about is
25:00
Speaker 1: that when her Android friends will text her, she can't
25:03
Speaker 1: reply in line. She can't press and hold on a
25:05
Speaker 1: message and reply to that exact specific message because they're Android.
25:09
Speaker 1: And it used to be you couldn't even react to messages.
25:11
Speaker 1: It's gotten better. But my point is, Apple, just give
25:15
Speaker 1: us your programs for other platforms. Put iMessage on Android.
25:18
Speaker 1: What's it going to do? At this point, people are
25:20
Speaker 1: pretty loyal to their platform, right? They love their iPhone.
25:23
Speaker 1: They love their Android. Why not just let everyone have iMessage, right?
25:26
Speaker 1: Like it's not going to kill you. FaceTime, release a
25:28
Speaker 1: FaceTime app for a Windows computer or Android phone. Why not?
25:33
Speaker 1: What's it going to do to you at this point?
25:35
Speaker 1: You've got the market share, $ 5 trillion company, whatever you are.
25:38
Speaker 1: Or maybe that's Elon, that's worth $ 5 trillion. Someone has
25:41
Speaker 1: trillions out there. I know it. Like I know someone's
25:44
Speaker 1: got trillions. Anyway, before we go to break, let me
25:48
Speaker 1: just tell you this. I saw 888-RICH-101, 888-742-4101. Lifehacker had
25:50
Speaker 1: a great, article on how you can stop or protect
25:57
Speaker 1: your phone number from hackers. If you've ever heard of
26:00
Speaker 1: this thing called SIM swapping or eSIM hijacking, criminals basically
26:05
Speaker 1: trick your carrier or break into your account to transfer
26:08
Speaker 1: your number to their device. Why is that dangerous? Well,
26:11
Speaker 1: number one, you lose your phone number, but think about it.
26:14
Speaker 1: Now they can receive your calls, they can intercept your texts,
26:18
Speaker 1: and more importantly, your security codes. And that means they
26:21
Speaker 1: might be able to break into your bank and email accounts.
26:24
Speaker 1: The good news is that Verizon, AT & T, and
26:26
Speaker 1: T-Mobile all offer free protection so you can lock down
26:30
Speaker 1: your number. So on AT & T, open up the
26:33
Speaker 1: app and turn on something called Wireless Account Lock. On Verizon,
26:38
Speaker 1: open My Verizon and enable both the SIM Protection and
26:42
Speaker 1: Number Lock. And then on T-Mobile, open up their T-Life
26:46
Speaker 1: app and enable SIM Protection and Port Out Protection. Do
26:50
Speaker 1: this on every line. This is not universal. You have
26:52
Speaker 1: to do this on every line that you own. And
26:54
Speaker 1: this is not something that you're going to be like, Rich,
26:56
Speaker 1: what if I ever want to switch carriers? All you
26:57
Speaker 1: have to do is go in and disable it. But
26:59
Speaker 1: turn this on. It only takes a second. I think
27:02
Speaker 1: you should do this right now. I'll put the instructions
27:04
Speaker 1: on the website, richontech.tv slash 197. Or if you go
27:09
Speaker 1: to the website, richontech.tv, just look for 197 show notes.
27:14
Speaker 1: It'll be there. But do this now because it'll protect
27:17
Speaker 1: you from getting your number hijacked. richontech.tv slash 197. Also,
27:23
Speaker 1: from today on, stop using the option to get a
27:27
Speaker 1: text message with your two-factor code. Download an app like
27:31
Speaker 1: Proton Authenticator or any authenticator app and use that instead.
27:36
Speaker 1: It is much more secure. Wean yourself away from getting
27:39
Speaker 1: those text message confirmations because if someone were to ever
27:42
Speaker 1: hijack your account, they have access to everything. Don't give
27:45
Speaker 1: them the keys to the kingdom. 888-RICH-101, 888-742-4101. So much
27:52
Speaker 1: more to talk about here. You got to hear the
27:55
Speaker 1: wild way that Spotify is cracking down on family plan sharing. Plus,
28:00
Speaker 1: we'll talk about AI agents, what mine did for me
28:02
Speaker 1: the other day, and why banks are scared of them. Plus,
28:05
Speaker 1: more of your calls at 888-RICH-101, the website richontech.tv. Back
28:12
Speaker 1: after this. Welcome back to Rich on Tech. Rich DeMuro here,
28:19
Speaker 1: hanging out with you, talking technology, 888-RICH-101-888-742-4101. The website richontech.tv.
28:31
Speaker 1: Just gave you the instructions on how to lock down
28:34
Speaker 1: your wireless number from hackers. It's on the website richontech.tv
28:39
Speaker 1: slash 197. Bobo sprang into action and said, hold on, wait, what?
28:43
Speaker 1: How do I do that? So yeah, the instructions specifically
28:46
Speaker 1: are on the website. AT & T, Verizon, T-Mobile all
28:50
Speaker 1: offer it. And some of the MVNOs might. I have
28:53
Speaker 1: not checked, but smart thing to do is to protect
28:56
Speaker 1: your account. Let's go to Eric waiting patiently in Chino Hills. Eric,
29:02
Speaker 1: sounds like you're on the road.
29:04
Speaker 2: Yes, I am.
29:07
Speaker 6: Well, I have a question for you. I have a
29:09
Speaker 6: friend who is.
29:12
Speaker 6: Recently become blind from some complications with, you know.
29:21
Speaker 6: She also has a problem with her fingers, and so
29:24
Speaker 6: she can't really control the phone anymore. It's very difficult. So,
29:28
Speaker 6: I got her these Meta Gen 3 glasses, and I
29:34
Speaker 6: just was wondering if you can recommend somewhere to go for,
29:38
Speaker 6: some in-person type training, if you will.
29:43
Speaker 1: Yeah, it's funny. We just recently did a story about these,
29:46
Speaker 1: and I'm sorry to hear about your friend, and I
29:49
Speaker 1: think that these are... I think they're going to help
29:52
Speaker 1: a lot. I'm glad that you're taking that step to
29:54
Speaker 1: help them with these glasses, because we've talked about these...
29:59
Speaker 1: Meta has done so much with accessibility on these glasses.
30:04
Speaker 1: And it pains me that they get such a bad
30:06
Speaker 1: rap in the media because they are helping so many
30:10
Speaker 1: people do so many interesting things. And one of them
30:14
Speaker 1: is that they can identify what you're looking at. They
30:17
Speaker 1: can read things to you. They can explain things to you.
30:21
Speaker 1: There's a feature called detailed responses where it can actually
30:24
Speaker 1: describe things in extreme detail of what you're looking at.
30:27
Speaker 1: which of course helps low vision and blind folks. So
30:31
Speaker 1: we did a segment about this. We went to the
30:33
Speaker 1: Braille Institute and that's the first place I would check.
30:38
Speaker 1: They actually have classes. Where are you, Chino Hills? So
30:41
Speaker 1: this is a bit outside of where you are, but
30:46
Speaker 1: I was just in Chino Hills actually last week and
30:48
Speaker 1: a beautiful place. They were building, oh my gosh, they
30:50
Speaker 1: were building so much there. I couldn't believe it, like
30:53
Speaker 1: entire neighborhoods being built there. But that's a side. So
30:58
Speaker 1: Braille Institute is a great place to start. And they
31:00
Speaker 1: actually have classes which can help you understand these glasses
31:06
Speaker 1: and all the things you can do with them. So
31:08
Speaker 1: I would do that. And then in your local area,
31:12
Speaker 1: you can just Google, you know, meta, maybe like meta glasses, classes, blind,
31:19
Speaker 1: low vision, and see what comes up there. Because I
31:22
Speaker 1: actually asked the Braille Institute, people that live outside LA,
31:26
Speaker 1: how do they find classes that are similar like this?
31:28
Speaker 1: And it would just be a matter of going to
31:31
Speaker 1: your local area and finding something like this. So I
31:35
Speaker 1: would recommend doing that. I would also recommend looking on YouTube.
31:40
Speaker 1: You can look on YouTube and kind of get some
31:43
Speaker 1: of these ideas and bring them to your friend as well.
31:47
Speaker 1: But those are really... they're so helpful. They really are.
31:51
Speaker 1: And they just do so many great things. The other
31:54
Speaker 1: app I would recommend, I mean, there's just so much
31:56
Speaker 1: you can do on here. Let me just see if Meta,
31:58
Speaker 1: let me see, Meta, Ray-Ban, I'm going to see if
32:02
Speaker 1: they have assistive tech features. I'm going to see if
32:05
Speaker 1: they have like a whole website that lists all the
32:07
Speaker 1: different features. So yeah, if you look there, they actually
32:11
Speaker 1: have a lot of, yeah, they have a whole section
32:16
Speaker 1: with accessibility on their website. So yeah, I mean, there's
32:18
Speaker 1: so many things. I'll link that up on our website
32:21
Speaker 1: as well. It says AI glasses for meta, empowering accessibility,
32:25
Speaker 1: and they've got all the different features and they just
32:26
Speaker 1: keep adding them. Like if you go into the settings
32:28
Speaker 1: on these glasses, they just keep adding features for accessibility,
32:32
Speaker 1: which is truly incredible. I wear these pretty much every
32:36
Speaker 1: day of my life. I will tell you, I use 1%
32:39
Speaker 1: of the features on them, but I love the fact
32:41
Speaker 1: that I can take a picture or a video whenever
32:44
Speaker 1: I want I can listen to my music on them.
32:47
Speaker 1: You can take calls. And the Meta AI is pretty good.
32:51
Speaker 1: But when they get Muse, their little AI assistant built
32:54
Speaker 1: into these, which is coming soon, that's amazing. They also
32:57
Speaker 1: have this feature called Be My Eyes. So anyone who
33:01
Speaker 1: is blind or low vision is familiar with this. Basically,
33:04
Speaker 1: Be My Eyes, once you summon it, it will go
33:09
Speaker 1: out to all the people that have this app installed
33:11
Speaker 1: on their phone, ping them and say, hey, can you
33:13
Speaker 1: help someone right now? And they will show a live
33:17
Speaker 1: stream of what you're looking at, the blind or low
33:19
Speaker 1: vision person. They will stream that to the other person's phone,
33:22
Speaker 1: the person who is sighted. And that sighted person can
33:26
Speaker 1: describe or help in any way that they need to.
33:29
Speaker 1: So for instance, if a low vision or blind person
33:32
Speaker 1: is saying, which socks are blue? Now that's something the
33:35
Speaker 1: metaglasses could probably figure out on their own, but you
33:38
Speaker 1: see what I'm saying here. The person that's sighted could
33:41
Speaker 1: say the ones on the right. And the low vision
33:43
Speaker 1: person would hear that in their ears and just pick
33:45
Speaker 1: up the ones on the right. So, I mean, this
33:47
Speaker 1: stuff is really incredible. It really, really is. And I
33:50
Speaker 1: love the fact that I don't think Meta set out to,
33:53
Speaker 1: from the person I interviewed at Meta, they said they
33:55
Speaker 1: didn't set out to make these glasses accessible, but it
33:59
Speaker 1: just sort of happened. And when the accessibility community said,
34:02
Speaker 1: oh my gosh, this is really good. This is really good.
34:05
Speaker 1: They just kept doubling down and doing more and more. So-
34:09
Speaker 1: Thanks for the call, Eric. Appreciate it. 888-RICH-101, 888-742-4101, richontech.tv.
34:19
Speaker 1: This is episode 196. I will put the link to
34:22
Speaker 1: my story on the metaglasses and some of the resources
34:26
Speaker 1: that I found there as well. The other thing you
34:29
Speaker 1: should do, if you haven't gone to the The CSUN
34:34
Speaker 1: Assistive Tech Conference, which happens in Anaheim every year, that
34:37
Speaker 1: is an excellent place to see everything, all the new
34:39
Speaker 1: technology that's available when it comes to the blind and
34:43
Speaker 1: low vision community or just accessibility in general. I mean,
34:46
Speaker 1: there's everything. I mean, everyone goes to that thing. It's
34:49
Speaker 1: pretty impressive. Spotify is cracking down on family plan sharing.
34:54
Speaker 1: So you cannot share your Spotify family plan with someone
34:58
Speaker 1: who does not live with you in your home. And
35:00
Speaker 1: so Spotify knows this. And of course, they know when
35:02
Speaker 1: people are streaming outside the household and whatever, sharing this stuff.
35:06
Speaker 1: But everything, as I say, the free ride is over.
35:09
Speaker 1: These companies want to make their money. And so anyone
35:12
Speaker 1: who is doing this, they want to find out. And
35:14
Speaker 1: so what are they doing? They are now sending notices
35:17
Speaker 1: to people on family plans that are sharing their plans
35:21
Speaker 1: and saying, hey, we just sent a QR code to
35:23
Speaker 1: your family plan manager. You have to scan it with
35:26
Speaker 1: your phone. And you're sitting there halfway across the country going, wait, what?
35:30
Speaker 1: How do I scan my family member's phone or my
35:33
Speaker 1: friend's phone that's not even near me? So you have
35:36
Speaker 1: to be physically together to scan this code. And you
35:38
Speaker 1: have seven days to do it. Otherwise, you will be
35:41
Speaker 1: blocked from joining another family or duo plan for 12 months.
35:45
Speaker 1: And that's not good. So why is Spotify doing this? Well,
35:49
Speaker 1: they want to crack down on people who are living
35:50
Speaker 1: at different addresses sharing this subscription. So for $ 22 a month,
35:55
Speaker 1: you get up to six shared subscriptions. But the family
35:59
Speaker 1: plan specifically says you have to live under the same roof.
36:03
Speaker 1: It's not like it used to be where the family
36:04
Speaker 1: plan was like, oh, anyone that's in your quote unquote family,
36:07
Speaker 1: if you had a kid off in college, sure, they're
36:08
Speaker 1: in your family. No, they have to live under your roof.
36:12
Speaker 1: So this is happening now. If you get one of
36:15
Speaker 1: these things, you're going to have to figure out how
36:17
Speaker 1: to verify if you want to keep sharing that plan. Now,
36:20
Speaker 1: I said if Spotify was nice, they would do it
36:23
Speaker 1: during Thanksgiving week. Because everyone's going home for the holidays
36:26
Speaker 1: or Christmas. And then you'll be under the same roof
36:28
Speaker 1: as your family members anyway. Probably be fighting like cats
36:31
Speaker 1: and dogs. But that's a whole other story. 888-RICH-101. Rich
36:35
Speaker 1: on Tech. Back after this. Welcome back to Rich on Tech.
36:39
Speaker 1: Rich DeMuro here. Hanging out with you. Talking technology.
36:42
Speaker 5: 888-RICH-101.
36:42
Speaker 8: 888-742-4101.
36:42
Speaker 1: Coming up this hour, we are going to talk about.
36:53
Speaker 1: Calendar spam. Have you seen this where you get one
36:56
Speaker 1: of these calendar invites and it's spam? We're going to
36:59
Speaker 1: talk to a security expert to tell you how to
37:01
Speaker 1: get rid of those. And the website rich on tech.tv,
37:05
Speaker 1: of course, and thanks for waiting on hold patiently, we
37:08
Speaker 1: will get to some of your calls in just a
37:10
Speaker 1: second here. I told I told this story on my
37:13
Speaker 1: LinkedIn and my Instagram, but it was, it was pretty amazing.
37:17
Speaker 1: So I'll tell it here too. But yesterday, so my
37:21
Speaker 1: kid had off from school, and He was going to
37:24
Speaker 1: stay at home by himself for like an hour or two.
37:26
Speaker 1: And I said, you know what, why don't you just
37:27
Speaker 1: come to work with me? This is at my TV work.
37:30
Speaker 1: And I said, you know, you got to get up
37:32
Speaker 1: at 4am. But you know, it can be kind of fun.
37:34
Speaker 1: You can see what I do for a living. And
37:36
Speaker 1: you know, it's been a while since he's been there.
37:38
Speaker 1: So he actually said, Yeah, I'll do that. That'll be fun.
37:41
Speaker 1: So brought him to work at the TV station. Now
37:45
Speaker 1: I've been there for 16 years. And I was like,
37:46
Speaker 1: I don't know if this kid's gonna be like bored
37:48
Speaker 1: to tears. But it turns out he was like, it
37:50
Speaker 1: was like, I don't know why I'm spending money going
37:52
Speaker 1: to Hawaii and Disneyland. All I had to do was
37:55
Speaker 1: take my kid to work. I mean, it was unbelievable.
37:58
Speaker 1: So number one, he gets in there. You know, he's
38:00
Speaker 1: going into like all the different places I have to
38:02
Speaker 1: go and see all the different things I do. But
38:04
Speaker 1: here's what he got to do. So the weather person
38:07
Speaker 1: asked him, hey, do you want to do the weather forecast?
38:09
Speaker 1: So at 530 a.m., he's sitting there doing the weather forecast.
38:12
Speaker 1: He did it. No problem. Then he's watching the programming
38:16
Speaker 1: from my desk and he sees an actor.
38:19
Speaker 2: That he knows.
38:19
Speaker 1: He goes, hey, that guy's on my TV show that
38:21
Speaker 1: I love. I said, what, that guy? And sure enough,
38:24
Speaker 1: I was like, that guy is here. Like he's on
38:26
Speaker 1: our set right now. You want to go say hi
38:27
Speaker 1: to him? He goes, oh my gosh, yes. Goes and
38:30
Speaker 1: has a whole conversation with this actor. And he's talking
38:32
Speaker 1: with him. He's great. Then Bluey, you know, like the
38:36
Speaker 1: Disney character was there promoting like a play. So this
38:39
Speaker 1: big costumed Bluey character is there and takes a picture
38:42
Speaker 1: with that. That was funny. Then we have like, you know,
38:44
Speaker 1: we have all these food guests on the show. So
38:47
Speaker 1: he's like, they're like, do you want a smash burger?
38:49
Speaker 1: By the way, at 9.50 in the morning. He's like, yeah, sure.
38:52
Speaker 1: So he comes in, he's just shoving this smash burger
38:55
Speaker 1: into his face. And I'm like, dude, you're having like
38:58
Speaker 1: the best day ever. But what was so fascinating to
39:01
Speaker 1: me is all the stuff that I take for granted, right?
39:02
Speaker 1: Like going into the makeup room, all the studios, all
39:05
Speaker 1: the people behind the scenes I say hi to every day.
39:07
Speaker 1: It was all new to him. And he was like
39:10
Speaker 1: so excited about all of it. all the gadgets around
39:13
Speaker 1: my desk that he went through and like was sorting
39:15
Speaker 1: them out and all this stuff. So this is my thing.
39:18
Speaker 1: I mean, remember this old thing, like take your kid
39:20
Speaker 1: to work day.
39:20
Speaker 4: I don't know.
39:21
Speaker 1: I don't think anyone does that anymore. I feel like
39:22
Speaker 1: that's just like falling off the face of the map.
39:25
Speaker 1: We should bring that back because I am not kidding.
39:27
Speaker 1: Like I said earlier, we're spending all this stuff, entertaining
39:30
Speaker 1: our kids, doing all these things, bringing amusement parks. Just
39:33
Speaker 1: take them to your work. And you who's going to
39:36
Speaker 1: work every day, I'm not saying this is true for
39:38
Speaker 1: me because I love what I do. And I've been
39:40
Speaker 1: there 16 years. But to me, I get it. Things
39:44
Speaker 1: become routine. They become second nature. And to a kid
39:49
Speaker 1: or someone else that you're bringing there, everything is new.
39:52
Speaker 1: Every person you talk to was interesting. Every, I mean,
39:54
Speaker 1: everyone we talked to, like their, their eyes just lit
39:58
Speaker 1: up and they wanted to explain to my kid what
39:59
Speaker 1: they do and how they do it. So I thought
40:01
Speaker 1: this was pretty cool. And, you know, just seeing your
40:04
Speaker 1: workplace through a fresh set of eyes really reminds you
40:06
Speaker 1: of all of the interesting things that you've sort of
40:09
Speaker 1: stopped noticing. And my kid, I kid you not, before
40:12
Speaker 1: we went to bed last night said, dad, that was
40:14
Speaker 1: one of the best days you and I've ever had together.
40:17
Speaker 1: All I did was bring him to work. amazing uh
40:20
Speaker 1: let's go tell him i'm offended what why are you
40:24
Speaker 1: offended because he comes here okay well he likes this
40:27
Speaker 1: too actually okay it's funny you say that because i
40:30
Speaker 1: said tanner i said you want to come to work
40:31
Speaker 1: again with me today at the radio and he said
40:33
Speaker 1: yeah that'd be fun i said oh he did the
40:35
Speaker 1: whole thing yesterday like let's you know cold-blooded man yeah
40:38
Speaker 1: said he wants to be here when adam's filling in
40:41
Speaker 1: wow let's go to susan in san clemente susan you're
40:47
Speaker 1: on with rich.
40:49
Speaker 9: Hi, Rich.
40:50
Speaker 2: I have probably at least a 13-year-old desktop computer that's slowly,
40:59
Speaker 2: slowly dying. It lost half of its RAM. And then
41:04
Speaker 2: every time it starts up, and then it cuts off,
41:09
Speaker 2: and then it starts up, and then Windows has an update.
41:12
Speaker 2: And it just really made me mad. So I decided
41:14
Speaker 2: I was going to go to the Apple store. and
41:17
Speaker 2: I looked around for one of their all-in-ones, and I
41:20
Speaker 2: was pretty much impressed with it until after it got
41:24
Speaker 2: delivered to me, and it's still in the box. I'm
41:27
Speaker 2: not so sure it's the best computer for me.
41:30
Speaker 1: Well, why not?
41:33
Speaker 2: Well.
41:34
Speaker 1: What changed from when you went to the store and
41:36
Speaker 1: bought it to when it got delivered, and now you're like, wait,
41:39
Speaker 1: this thing's still in the box. I don't like it.
41:40
Speaker 1: What's changed?
41:42
Speaker 2: I think it's because of the programs that I use
41:45
Speaker 2: on my computer. and the fact that it does not
41:49
Speaker 2: have an Ethernet port in it, and it only has
41:52
Speaker 2: two USB-C ports, I feel that I will get a
41:58
Speaker 2: better Internet connection if I'm connected to an Ethernet. And
42:03
Speaker 2: the two C ports, I would have to use one
42:06
Speaker 2: of those to use it for my hard drive backup.
42:11
Speaker 2: And I like my keyboard, which is... a Logitech keyboard
42:16
Speaker 2: and mouse, and it needs to be plugged in. So
42:20
Speaker 2: I've lost those two. So I went online last night
42:24
Speaker 2: about midnight, and I found one at Dell. And Dell
42:28
Speaker 2: has pretty much the same amount of.
42:34
Speaker 5: Memory.
42:35
Speaker 2: It has more solid-state storage, but it has an Ethernet port.
42:44
Speaker 2: It has about six different ports on the back of it,
42:49
Speaker 2: and it comes with a full-size keyboard, which I like.
42:53
Speaker 1: Susan, you don't need a new computer. All you need
42:58
Speaker 1: is a $ 16 hub. That's it. That'll solve all your problems.
43:03
Speaker 2: What I'm having problems is I have Quicken for Windows,
43:08
Speaker 2: and in order to put Quicken on the Mac, iMac,
43:13
Speaker 2: I have to download their version, and I'm not so
43:17
Speaker 2: sure exactly if all the information I have on my
43:20
Speaker 2: Quicken report with all my investments and my banking information,
43:24
Speaker 2: which I manually put in, is going to transfer. I
43:28
Speaker 2: use Word and Excel, which means no matter which one
43:32
Speaker 2: I use, which one computer I end up with, I
43:36
Speaker 2: would need to buy another Office product because I don't
43:38
Speaker 2: want to use Microsoft 365 products. On a monthly basis.
43:42
Speaker 1: And you already have the other one. Okay, well, then,
43:44
Speaker 1: I mean, look, it sounds to me, how long have
43:47
Speaker 1: you had this computer?
43:49
Speaker 2: I've had it at least since 2013.
43:52
Speaker 1: No, no, the iMac that you got delivered.
43:54
Speaker 2: It was delivered on Saturday, Friday.
44:00
Speaker 1: Okay, so you only have, I think Apple gives you, what,
44:02
Speaker 1: 14 days? Is that what they said?
44:04
Speaker 5: What?
44:04
Speaker 2: 14 days. Okay.
44:05
Speaker 1: So I would just return it. It sounds to me
44:08
Speaker 1: like you want the Windows side of things. You want
44:11
Speaker 1: the more ports. It's fine. I mean, you're also comfortable
44:15
Speaker 1: with Windows. It sounds like that's what you've had for
44:17
Speaker 1: 13 years, right?
44:19
Speaker 2: I've had Windows probably before XP.
44:24
Speaker 5: Yeah.
44:24
Speaker 1: I mean, you don't have to feel bad. You don't
44:26
Speaker 1: have to feel bad. Return this computer. Get the Dell
44:28
Speaker 1: that you like. Have you checked Costco? Are you a
44:32
Speaker 1: member there?
44:34
Speaker 2: I'm a Costco member. No, I have not checked. But
44:38
Speaker 2: all the computers I've had except my first one, which
44:40
Speaker 2: was a Micron, have been Dell.
44:42
Speaker 1: Okay. Well, it sounds to me like you wanted to
44:44
Speaker 1: take a, you know, you went into the store, you
44:46
Speaker 1: kind of, you know, you liked it. It was exciting.
44:49
Speaker 5: I don't know.
44:49
Speaker 1: What color did you get on this iMac?
44:52
Speaker 8: The blue. Okay.
44:52
Speaker 1: So you got the blue computer. It's fun. It's nice.
44:55
Speaker 1: But the reality of it when you started to really
44:58
Speaker 1: process this is you said, you know what? I'm kind
45:01
Speaker 1: of a Dell gal. I like this. I like what
45:03
Speaker 1: I know. I've got all the things that I want.
45:05
Speaker 1: I've got my setup. It's going to smoothly transfer over.
45:08
Speaker 1: That's fine. There's no harm, no foul here. So you
45:11
Speaker 1: return the computer. I don't even think they charge a
45:13
Speaker 1: restocking fee anymore on these things. It's in the box.
45:17
Speaker 1: It'll be easy. You order the new Dell. I would
45:20
Speaker 1: just add that you should probably go to Costco, see
45:23
Speaker 1: what they offer. They sometimes offer one or two really
45:26
Speaker 1: good all-in-ones just to see. And then if not, just
45:30
Speaker 1: order the Dell. You've got it and I mean, do
45:33
Speaker 1: you feel better already?
45:35
Speaker 2: Well, I kind of feel like I should get it.
45:38
Speaker 2: But my next question is, no matter which computer I
45:42
Speaker 2: end up with, I need to clean off all of
45:46
Speaker 2: my personal information off of this hard drive. And I
45:50
Speaker 2: don't know how to do that.
45:52
Speaker 1: Yeah, that's another story. Because this computer, what are you
45:55
Speaker 1: running on? Windows 10 or Windows 11? 10.
45:58
Speaker 2: It was a 7 with a 10 upgrade.
46:00
Speaker 1: Okay. Then Windows 10 has a thing called Reset This PC.
46:03
Speaker 1: You can easily do that in the settings. I'll put
46:05
Speaker 1: the link on the website, richontech.tv. But that's once you've
46:09
Speaker 1: gotten everything transferred over. And what I would do is
46:12
Speaker 1: I typically recommend getting an external hard drive, drag all
46:16
Speaker 1: the stuff that you want from the old computer onto
46:18
Speaker 1: that drive, all the files and things like that, and
46:21
Speaker 1: then set up the new computer fresh. And then you
46:24
Speaker 1: can bring those files over to the new computer that way.
46:28
Speaker 1: install your applications once again. Anything that's running on 10
46:31
Speaker 1: should be able to run on 11. Quicken might give
46:34
Speaker 1: you some issues. I would look into that before you
46:36
Speaker 1: completely switch, but it should be fine. And for the
46:41
Speaker 1: personal information on the old computer, you'll use the option
46:44
Speaker 1: to reset this PC and basically not keep the files
46:47
Speaker 1: like you want to fully clean it. So that's built
46:50
Speaker 1: into Windows 10 and 11. And I'll put the link
46:53
Speaker 1: again on the website, richontech.tv slash 197. Susan, thanks so
46:58
Speaker 1: much for calling. Interesting question. Sounds like you have a
47:01
Speaker 1: little change of heart, which is fine. I mean, this happens.
47:04
Speaker 1: I mean, people, I have a feeling a lot of
47:05
Speaker 1: people that buy the iPhone Duo, there's going to be
47:08
Speaker 1: some returns in the next week or two because people
47:10
Speaker 1: are going to say, you know what? I wanted to
47:12
Speaker 1: try something new. I want you to try something different.
47:14
Speaker 1: Just doesn't work out for me. And it's fine. That happens.
47:18
Speaker 1: I think the iMac is a great computer, but if
47:20
Speaker 1: you know what you know and you like what you like,
47:22
Speaker 1: go with the all-in-one Dell. 888-RICH-101, 888-742-4101. Coming up, banks
47:32
Speaker 1: are getting nervous about AI assistants accessing your money. I'll
47:36
Speaker 1: explain coming up right here when Rich on Tech returns.
47:43
Speaker 1: Welcome back to Rich on Tech. Rich DeMuro here, hanging
47:45
Speaker 1: out with you, talking technology, AAA, Rich 101. You probably
47:50
Speaker 1: saw the big headline that AI agents are getting into
47:55
Speaker 1: your bank accounts and banks are scared. Major banks, including
47:59
Speaker 1: JPMorgan Chase, Bank of America, Citi, and Morgan Stanley are
48:02
Speaker 1: restricting third-party AI agents. And this was all because of
48:07
Speaker 1: an Axios article that They said that some AI agents
48:11
Speaker 1: are accessing accounts using usernames and passwords customers willingly shared.
48:15
Speaker 1: Willingly shared. That's the thing that was left out of
48:19
Speaker 1: a lot of the scary headlines. These are people like
48:23
Speaker 1: myself who know what they're doing, and they're saying, hey,
48:27
Speaker 1: AI agent, you can go and take action. Do things.
48:30
Speaker 1: Do things on my behalf. This is not rogue AI
48:33
Speaker 1: getting into accounts. That could happen, but that's not what's
48:36
Speaker 1: happening here in this big, scary headlines. So banks, they
48:39
Speaker 1: said that they're having trouble telling whether an AI agent
48:42
Speaker 1: is acting with permission or going rogue. Now that I
48:44
Speaker 1: can understand, because right now it's like a Wild West, right?
48:48
Speaker 1: But Morgan Stanley said they have not detected any rogue
48:51
Speaker 1: agents on their platforms. Banks, they want read-only access. And
48:55
Speaker 1: I talked about this last week, where AI can analyze
48:58
Speaker 1: your finances, but it can't move your money around. But
49:02
Speaker 1: if you have a good AI agent set up, yes,
49:03
Speaker 1: it could move your money too. It could do anything
49:05
Speaker 1: you want because it has access to a web browser.
49:08
Speaker 1: And so the thing is, you have to understand that
49:12
Speaker 1: banks have a financial incentive to be cautious because let's
49:17
Speaker 1: just say you tell your AI to always move your
49:19
Speaker 1: money to the bank that's paying the most interest. Guess what?
49:22
Speaker 1: These banks don't like that. Oh, that's why they don't
49:25
Speaker 1: like this. Oh, okay. That's why they want to limit everything.
49:28
Speaker 8: Yes.
49:29
Speaker 1: Now I get it. There is some danger in having
49:32
Speaker 1: an AI agent just do whatever they want with your
49:34
Speaker 1: bank account. Like mine sent an email yesterday without telling
49:37
Speaker 1: me that it was going to send it. And I
49:39
Speaker 1: got a little angry. Because it sent this like manic
49:42
Speaker 1: email to someone with like all these steps and directions
49:45
Speaker 1: and things. And it sounded like it was coming from me.
49:47
Speaker 1: Now I've told my AI agent to always sign sent
49:50
Speaker 1: from glitchy, which is AI agent. And so far it's
49:53
Speaker 1: done that. But one command I did, I guess I
49:56
Speaker 1: was doing it outside of my typical. And so it
49:59
Speaker 1: just thought I could email someone and it did. And
50:01
Speaker 1: the person wrote back like this whole big email and
50:03
Speaker 1: I felt so bad. I didn't want to tell them
50:05
Speaker 1: that my AI agent wrote that. but I was like,
50:08
Speaker 1: it actually wasn't even an AI agent. It was just AI.
50:11
Speaker 1: But anyway, when it comes to like connecting your bank
50:13
Speaker 1: accounts to something like a Muse, something like even like
50:16
Speaker 1: a Monarch Money or a ChatGPT Finances, they all go
50:20
Speaker 1: through what's called Plaid or some other third-party platform where
50:23
Speaker 1: they're getting read-only access typically. Now, if you're setting up
50:26
Speaker 1: your AI agent with your password and username to your
50:29
Speaker 1: bank account, that's completely different. If you're using a third-party,
50:33
Speaker 1: I mean, this gets a little complicated, but if you
50:36
Speaker 1: People that understand how AI agents work, they understand the difference. One,
50:41
Speaker 1: it's just getting your transaction data. It can't make any changes. Two,
50:45
Speaker 1: the other way, it actually can do things on your behalf.
50:47
Speaker 1: And that's where you need to be very careful. But
50:49
Speaker 1: this whole idea of AI agents just going through everyone's
50:52
Speaker 1: bank accounts and making changes and doing stuff like that,
50:55
Speaker 1: they're not just doing that by default. So understand that
50:58
Speaker 1: when you see the big scary headline and everyone talking
51:00
Speaker 1: about it. That's for sure. This portion of the show
51:05
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51:10
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51:12
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51:16
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51:20
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51:24
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51:27
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51:29
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51:32
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51:35
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51:53
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51:54
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52:38
Speaker 1: Incogni.com slash rich. Let's see. What else? Oh, 888-RICH-101, 888-742-4101.
52:46
Speaker 1: Let's see. I don't know if I can take this
52:53
Speaker 1: call quickly. Let's see. Michael in Denver, can you make
52:57
Speaker 1: it real quick on the iPhone Duo? I've got about
52:59
Speaker 1: a minute here.
53:01
Speaker 4: Yeah.
53:01
Speaker 2: Hi, Rich.
53:03
Speaker 8: By the way, really quick, I got a chance to
53:05
Speaker 8: watch your son's appearance during the break, and he has
53:08
Speaker 8: a future in television. I am telling you, man.
53:11
Speaker 1: Thank you. That means a lot. Thank you.
53:15
Speaker 2: Absolutely.
53:15
Speaker 8: But hey, real quick on the iPhone Duo. Yeah, you
53:18
Speaker 8: were talking about this. So something I was just going
53:20
Speaker 8: to mention real quick, it has this new A20 Pro chip.
53:23
Speaker 8: And I've read about it's a lot faster. It has
53:27
Speaker 8: this Siri AI camera. I was going to ask, with
53:31
Speaker 8: the A20 chip, is there any new, like, features as
53:35
Speaker 8: far as the AI goes and also mobile gaming features
53:39
Speaker 8: for this phone? I've heard the chip does increase the
53:42
Speaker 8: speed of mobile gaming, but, like, let's say I wanted
53:45
Speaker 8: to play the new, you know, like, Modern Warfare 4
53:48
Speaker 8: that just came out on the iPhone. Is it more of, like,
53:51
Speaker 8: an immersive gaming experience? mobile gaming experience. Have you experimented
53:55
Speaker 8: at all with that aspect of it?
53:58
Speaker 1: I have not. I don't typically play games on my phone,
54:00
Speaker 1: but I know that Apple makes a big deal of
54:03
Speaker 1: gaming on these phones. This is the latest chip. And
54:07
Speaker 1: I'm sure some people have downloaded that new game because
54:09
Speaker 1: one of the podcasts I was listening to, they were
54:11
Speaker 1: talking about that. But it does have the hardware accelerated
54:14
Speaker 1: ray tracing. And it's got, I mean, this is obviously
54:18
Speaker 1: Apple's biggest chip yet. So let me, when I come
54:21
Speaker 1: back from break, we'll talk more about this right here
54:23
Speaker 1: on Rich on Tech. Welcome back to Rich on Tech.
54:27
Speaker 1: Rich DeMuro here, hanging out with you, talking technology, 888-RICH101.com.
54:36
Speaker 1: All right, so before the break, we had a caller.
54:40
Speaker 1: Let's see. It was Michael in Denver asking about the
54:44
Speaker 1: iPhone Duo specs. So it's got the A20 Pro Chip,
54:47
Speaker 1: six-core CPU, two super cores, four efficiency cores, seven-core GPU
54:52
Speaker 1: with neural accelerators, dual 16-core neural engine, hardware accelerated ray tracing.
54:58
Speaker 1: What does all that mean? I don't know. It just
55:01
Speaker 1: means that it's Apple's best chip on an iPhone. So
55:04
Speaker 1: if you're going to play these games, and Apple always
55:07
Speaker 1: makes a big deal out of playing games on their
55:10
Speaker 1: phones for the last 15 years of going to their events,
55:14
Speaker 1: I just don't game on my phone other than Candy Crush.
55:17
Speaker 1: But yeah, some people do play games on these phones,
55:19
Speaker 1: and it's probably pretty good. I guess my advice is
55:22
Speaker 1: if you can play something like this game you were
55:25
Speaker 1: talking about on an iPad, this will be a better
55:27
Speaker 1: experience because... it's got a better chip than I think
55:31
Speaker 1: most of the iPads have. Maybe the M4 chips are better,
55:34
Speaker 1: but this is the best you can get. So maybe
55:37
Speaker 1: try it out. I don't know if you could download
55:39
Speaker 1: stuff at the Apple Store. You probably can't, but I'll
55:41
Speaker 1: download the game and try it out for you unless
55:43
Speaker 1: I have to pay for it. And then I'll have
55:45
Speaker 1: to figure out how to do that.
55:47
Speaker 4: All right.
55:47
Speaker 1: Joining me now is, let's see here. We've got Luke Westcott.
55:52
Speaker 1: He is with, sorry, I got to get my, I
55:53
Speaker 1: was so concentrated on the other thing. Okay. Luke Westcott
55:57
Speaker 1: is a security researcher at Sublime Security. So I don't
56:00
Speaker 1: know if you've gotten one of these things, but they're
56:02
Speaker 1: like calendar spam. You open up your calendar and it's like, hey,
56:05
Speaker 1: buy Bitcoin or whatever. It's like a million and one
56:07
Speaker 1: ways these things come in. Scammers have figured out a
56:10
Speaker 1: way to make it onto your calendar, whether it's Google,
56:12
Speaker 1: whether it's Apple. And people always email me and they're like,
56:15
Speaker 1: how's this happening? And what can I do to stop it?
56:16
Speaker 1: So Luke is here to explain. Thanks for joining me, Luke.
56:20
Speaker 5: Thanks, Rich, so much for having me. Really good to
56:22
Speaker 5: be here. In fact, to follow the iPhone duo, I
56:24
Speaker 5: know that's got a lot of people excited right now,
56:28
Speaker 5: myself included.
56:28
Speaker 1: Do you think you're going to get one? Are you
56:31
Speaker 1: going to play with it at least? Oh, you've got one. Oh,
56:35
Speaker 1: my gosh.
56:35
Speaker 5: Look at that.
56:36
Speaker 1: You already have it. So what's your hot take on it?
56:40
Speaker 5: I'm also not a gamer, but I'll report back. I'll
56:43
Speaker 5: call next weekend with how Candy Crush runs on it.
56:47
Speaker 1: On that nice big screen.
56:50
Speaker 5: Yeah, yeah, exactly.
56:51
Speaker 1: Um, but do you love it so far or what?
56:54
Speaker 5: It's been a good first day.
56:55
Speaker 4: Yeah.
56:56
Speaker 1: Yeah.
56:56
Speaker 5: I'm really like, I'm, I like, I'm a big, uh, e-reader. Um,
57:01
Speaker 5: and so I was excited from day one to be
57:04
Speaker 5: able to have something that I could do some Kindle
57:06
Speaker 5: reading on, uh, on the same thing that I, you know,
57:09
Speaker 5: get my Slack notifications on.
57:10
Speaker 2: Yeah.
57:11
Speaker 1: I would argue, cause it's kind of nice. You have
57:13
Speaker 1: a book reader with you at all times. And I
57:14
Speaker 1: would argue, I typically never really liked reading on an
57:17
Speaker 1: iPad because But because this has a matte screen, it
57:21
Speaker 1: much more resembles the printed page.
57:23
Speaker 4: Yeah, yeah.
57:24
Speaker 5: It's not quite ink. It was such an easy to
57:27
Speaker 5: always have it, right? Because when you fold it, you
57:29
Speaker 5: can just tuck it away in your pocket too. Whereas
57:31
Speaker 5: the Kindle's just too big to be able to have
57:34
Speaker 5: everywhere with you. So I'm sort of condensing three devices
57:38
Speaker 5: into one. So it's a big one for me.
57:40
Speaker 1: Very cool. Well, let's talk about this whole thing. you know,
57:43
Speaker 1: calendar spam situation. I get these emails all the time.
57:46
Speaker 1: So first off, just explain the problem.
57:49
Speaker 4: Yeah.
57:50
Speaker 5: So a lot of people are probably, a lot of
57:52
Speaker 5: your listeners are probably very familiar with, you know, malicious emails, right?
57:57
Speaker 5: You get spam in your emails, people trying to get
57:59
Speaker 5: you to click on links, people lying, people pretending to
58:02
Speaker 5: be Apple. You know, hey, win a free iPhone Duo today,
58:05
Speaker 5: just click this little link here, take you to a survey.
58:09
Speaker 5: Google has gotten pretty good. Traditional, like, even Outlook has
58:13
Speaker 5: gotten pretty good at filtering these into your spam folders.
58:17
Speaker 5: But something that attackers have found out more recently, this
58:21
Speaker 5: isn't a new trend, but it's definitely becoming very popular,
58:24
Speaker 5: is is that they can actually just send these things
58:27
Speaker 5: directly onto your calendars with a lot of the same content.
58:30
Speaker 5: So similar things as, hey, you accidentally spent $ 1, 000. Call
58:36
Speaker 5: this phone number and get that resolved. You know, reset
58:41
Speaker 5: your passwords, a lot of things like that. Trying to
58:44
Speaker 5: get you to either call a number or click on
58:46
Speaker 5: a link is really like the two. They try and
58:48
Speaker 5: drive up a sense of urgency. But it's really easy
58:51
Speaker 5: to just drop these straight onto your calendars. And a
58:53
Speaker 5: lot of these email providers haven't really caught up to
58:56
Speaker 5: this calendar angle yet. So a lot of these things
58:59
Speaker 5: are making it through the filters that you rely on.
59:03
Speaker 5: And one of the scariest things about these is that
59:06
Speaker 5: it lands in a really unfamiliar place to you, right?
59:09
Speaker 5: The same place where your doctor's appointment and your meeting
59:11
Speaker 5: with your boss is. Now you suddenly have this email
59:14
Speaker 5: that says, you know, urgent, you owe us $ 600, you
59:17
Speaker 5: have to pay in the next 24 hours. So it's
59:20
Speaker 5: a new and emerging area for sure, and a scary one.
59:23
Speaker 1: And so the way that they're getting these fake events
59:26
Speaker 1: on your calendar, are they just formatting the email in
59:30
Speaker 1: a way that the email program picks it up as
59:33
Speaker 1: a calendar event?
59:34
Speaker 5: No, it's literally just like a calendar invite. So the
59:38
Speaker 5: same invite that I got to come on your show today, Rich,
59:41
Speaker 5: is how these people are, instead of naming it, you know,
59:43
Speaker 5: Luke and Rich one-on-one interview, they'll name it, hey, Luke,
59:48
Speaker 5: you owe me $ 600, call this number. So they jam
59:52
Speaker 5: it all right into the email or into the, excuse me,
59:55
Speaker 5: the calendar invite name itself. And that's where they can
59:59
Speaker 5: get a lot of those informations. But similarly, like, You
1:00:03
Speaker 5: sent me some meeting prepared notes for our interview. They'll
1:00:06
Speaker 5: send a phishing link that you click on and then
1:00:09
Speaker 5: it takes you to something to reset your password or
1:00:11
Speaker 5: something like that. But it is a real calendar invite
1:00:15
Speaker 5: that contains malicious information. That's the kind of trick to
1:00:18
Speaker 5: look out for.
1:00:19
Speaker 1: Wow. That's wild. I mean, it's just these hackers, they, they,
1:00:22
Speaker 1: the scam artists, hackers, whatever you want to call them there,
1:00:25
Speaker 1: they will literally find every, I always say they put
1:00:27
Speaker 1: like a twist on something that we trust, like a
1:00:29
Speaker 1: calendar invite, right? Like we've used these things forever. People
1:00:32
Speaker 1: like them, you know, it's easy when someone like, it's
1:00:35
Speaker 1: funny today, my friends and I were talking about going
1:00:37
Speaker 1: out for like, you know, drinks next week. And we
1:00:40
Speaker 1: had a group text going and I asked my AI
1:00:42
Speaker 1: assistant to put it on the calendar and I said, Oh,
1:00:44
Speaker 1: it's already there. And my friend had already created a
1:00:47
Speaker 1: calendar invite with all of us on it with the
1:00:50
Speaker 1: information on where we're going. And I was like, oh, okay.
1:00:53
Speaker 1: But my point is, it's like people use these even,
1:00:55
Speaker 1: you know, for friends and family members. They all like
1:00:57
Speaker 1: these calendar invites. So I've seen this on iPhone. I've
1:01:02
Speaker 1: seen it on Google. Are there ways of preventing this?
1:01:07
Speaker 5: So currently, like you and I, right, in our personal calendars,
1:01:11
Speaker 5: it's really hard to get ahead of this as just
1:01:13
Speaker 5: like a single user, right? Enterprise, there's a lot of software,
1:01:17
Speaker 5: supply and security where I work. We are taking actions
1:01:20
Speaker 5: to help enterprise customers remediate calendar in the enterprise and
1:01:26
Speaker 5: the business world. It's tough for you and I to
1:01:28
Speaker 5: take care of this right now. A lot of what
1:01:31
Speaker 5: we have to do is rely on Google and Microsoft
1:01:34
Speaker 5: and Apple allowing us to have preventative measures as users.
1:01:40
Speaker 5: So it's kind of tricky right now. The best things
1:01:42
Speaker 5: that we can do really is a lot of the
1:01:45
Speaker 5: same security principles that you try and apply to your
1:01:48
Speaker 5: own emails, right? Don't click on links that you don't trust.
1:01:51
Speaker 5: If a meeting isn't really trying to get you into
1:01:54
Speaker 5: a meeting, you should be a little bit aware of
1:01:57
Speaker 5: that and try and not really click on any links.
1:02:01
Speaker 5: Another danger that I like to remind people about with
1:02:04
Speaker 5: these calendar invites is that if you decline or delete them,
1:02:08
Speaker 5: it actually can tell the attacker useful information as well that, hey,
1:02:12
Speaker 5: there's someone on the other end of this email because
1:02:14
Speaker 5: they'll receive something that says, hey, Rich declined this calendar
1:02:18
Speaker 5: invite or You know what I mean? And that could
1:02:20
Speaker 5: be valuable information to them. So for Apple users, something
1:02:24
Speaker 5: that I suggest that you do within the calendar app
1:02:27
Speaker 5: is you can actually report calendar events as spam. And
1:02:32
Speaker 5: a lot of the times that will like Apple block
1:02:34
Speaker 5: that sender entirely. So that's like one of the methods
1:02:38
Speaker 5: that we can use to kind of protect ourselves. But yeah,
1:02:41
Speaker 5: really a lot of like the classic, the standard methods
1:02:44
Speaker 5: that you use for your emails, just, Make sure you're
1:02:48
Speaker 5: being careful and clicking on links that you know are
1:02:52
Speaker 5: coming from people that you trust.
1:02:54
Speaker 1: Interesting. And so now I've also heard that people sort
1:02:57
Speaker 1: of subscribe to calendars, like entire calendars. I've heard that
1:03:02
Speaker 1: you can unsubscribe to those. What about the idea of
1:03:05
Speaker 1: doing that? Yeah.
1:03:07
Speaker 5: Yep, unsubscribing from calendars, reporting as junk, things like that.
1:03:11
Speaker 5: Those are all tips that will work for sure. Yeah.
1:03:14
Speaker 5: Another thing that you can do as a user within
1:03:19
Speaker 5: Google Calendar and on iPhones is you can actually only
1:03:24
Speaker 5: accept invites from known senders, so people that are on
1:03:27
Speaker 5: your contacts lists and things like that.
1:03:30
Speaker 1: Ah, okay.
1:03:31
Speaker 5: That's another really good method that you can use.
1:03:34
Speaker 1: I'm looking for that in my, let's see here, filters
1:03:37
Speaker 1: and blocked accounts. I mean, the settings in Gmail have become,
1:03:40
Speaker 1: it's like a book now. I mean, there's so many
1:03:43
Speaker 1: of them. It really is.
1:03:45
Speaker 5: I think if you go to event settings and then
1:03:48
Speaker 5: add invitations to my.
1:03:50
Speaker 1: Calendar, you should be.
1:03:52
Speaker 5: Only if the sender is known, yeah.
1:03:53
Speaker 1: So I actually, I turn that one off because I
1:03:55
Speaker 1: get so many random invites that I actually need.
1:03:58
Speaker 5: Yeah.
1:03:58
Speaker 1: That I couldn't like keep that on. Cause it was like,
1:04:00
Speaker 1: it was like, it was like automatically decline everyone. They'd
1:04:02
Speaker 1: be like, why are you declining my thing? I'm like, well,
1:04:04
Speaker 1: I have this weird setting on, you know, but I
1:04:06
Speaker 1: think if you're not doing stuff like I am, where you're, you're,
1:04:09
Speaker 1: you know, setting up meetings with a whole bunch of
1:04:11
Speaker 1: random people you haven't met before, it's probably a good
1:04:13
Speaker 1: thing to have on. I'll put that link on the website. Um,
1:04:16
Speaker 1: I think that's our time. Um, thank you so much, Luke.
1:04:18
Speaker 1: I really appreciate you coming on the show today.
1:04:21
Speaker 5: Thanks Rich for taking the time. Really appreciate you having
1:04:23
Speaker 5: me on.
1:04:23
Speaker 2: All right.
1:04:24
Speaker 1: Luke Westcott, a security researcher at sublime security.com. I'll put
1:04:28
Speaker 1: some links on the website richontech.tv to help you deal
1:04:31
Speaker 1: with that calendar spam. 888-RICH-101-888-742-4101. Coming up, we'll take some
1:04:39
Speaker 1: more of your calls and I'll explain what Apple's next
1:04:43
Speaker 1: event is all about. It's happening October 28th. What do
1:04:46
Speaker 1: we expect? I'll tell you coming up right here on
1:04:48
Speaker 1: Rich on Tech. Welcome back to Rich on Tech. Rich
1:04:54
Speaker 1: DeMuro here, hanging out with you, talking technology. 888-RICH-101-888-742-4101. Let's
1:05:05
Speaker 1: go to... Patty has been waiting patiently. Patty's been waiting
1:05:11
Speaker 1: patiently in Van Nuys. Patty, you're on with Rich.
1:05:14
Speaker 3: Hi, Rich.
1:05:15
Speaker 2: Thanks for all you do for those of us who
1:05:17
Speaker 2: are not tech savvy.
1:05:19
Speaker 3: Hi.
1:05:20
Speaker 2: I was wondering if you could explain all the various
1:05:22
Speaker 2: pins associated with owning a cell phone. So far, I've
1:05:27
Speaker 2: been trying to keep track. There's a phone pin. There's
1:05:30
Speaker 2: a transfer port pin. There's a SIM pin. There's an
1:05:33
Speaker 2: eSIM pin. Are there any others? And what do all
1:05:38
Speaker 2: these things do? I just need to get it straight
1:05:40
Speaker 2: in my head.
1:05:41
Speaker 1: Well, the only, I mean, look, the only pin you
1:05:43
Speaker 1: really need to know about is the one to unlock
1:05:45
Speaker 1: your phone. So, I mean, all the rest are just...
1:05:51
Speaker 1: Tell me ones you mentioned again. You rattled off a
1:05:53
Speaker 1: whole bunch.
1:05:54
Speaker 2: Okay. The phone pin, that's the one that opens up
1:05:57
Speaker 2: your screen.
1:05:58
Speaker 1: Yeah. That's the only one you really need to know.
1:06:00
Speaker 1: What are the other ones?
1:06:02
Speaker 2: When I'm switching from one company to another, I needed
1:06:05
Speaker 2: a transfer port. Oh, okay.
1:06:07
Speaker 1: Yes. But that's a one-time code that they generate just
1:06:13
Speaker 1: to make sure that you are, they're sort of authenticating
1:06:16
Speaker 1: you to make sure that, You have access to that account.
1:06:19
Speaker 1: They give you that one-time code. You give it to
1:06:21
Speaker 1: your new provider. But after that, you don't need to
1:06:23
Speaker 1: know that code ever again.
1:06:24
Speaker 2: So they give it to you when you join them?
1:06:28
Speaker 1: Only when you're trying to move your number from one
1:06:31
Speaker 1: carrier to another. It's almost like you ever log into
1:06:35
Speaker 1: your bank and they send you a code? It's like
1:06:37
Speaker 1: a two-factor authentication code?
1:06:39
Speaker 5: Yes.
1:06:40
Speaker 1: That's basically what that number is. But sometimes they'll either
1:06:44
Speaker 1: text it to you or you'll go on the website, Verizon, T-Mobile, whoever.
1:06:48
Speaker 1: It'll say, here's your number transfer pin. You only need
1:06:51
Speaker 1: that one time.
1:06:53
Speaker 5: Oh, okay.
1:06:54
Speaker 2: And then is there something called a SIM pin or
1:06:59
Speaker 2: an eSIM pin?
1:07:01
Speaker 1: There used to be a SIM pin. I mean, there
1:07:06
Speaker 1: is a pin you could put on your SIM. And
1:07:07
Speaker 1: I think this was, I think this basically, I never
1:07:12
Speaker 1: used it and I don't think it's very popular, but
1:07:15
Speaker 1: you can basically lock that pin or sorry, lock that
1:07:18
Speaker 1: SIM to your phone. So if someone tried to take
1:07:22
Speaker 1: that SIM out, it would not work in another phone
1:07:25
Speaker 1: without entering in that code, which I guess makes sense
1:07:28
Speaker 1: because think about it. If you, if I were to
1:07:31
Speaker 1: get your cell phone now, by the way, the new
1:07:33
Speaker 1: cell phones don't even have a physical SIM. They all
1:07:36
Speaker 1: use an eSIM, a lot of them, but Let's just
1:07:39
Speaker 1: say you had a phone with a physical SIM card.
1:07:41
Speaker 1: If I popped out the SIM card from your phone
1:07:44
Speaker 1: and put it into my phone, now I all of
1:07:46
Speaker 1: a sudden have access to your line on my phone.
1:07:49
Speaker 1: So the SIM pin would make it, would say, oh,
1:07:53
Speaker 1: before you can actually use this line, type in your
1:07:55
Speaker 1: pin code. Now, I don't know of a lot of
1:07:57
Speaker 1: people that use that, but it's, I mean, it's probably
1:08:00
Speaker 1: not a bad idea. I do think it's a little
1:08:02
Speaker 1: confusing though, because it's not widely used online. I think
1:08:06
Speaker 1: that people might forget that code. And next thing you know,
1:08:08
Speaker 1: you're not gonna be able to use your phone number
1:08:09
Speaker 1: at all. If you ever, you know, if you ever
1:08:11
Speaker 1: needed that. So if you want, yeah.
1:08:17
Speaker 2: Is this different from what you were talking about, how
1:08:19
Speaker 2: to lock down your wire wireless numbers earlier in the
1:08:23
Speaker 2: show you were talking about?
1:08:24
Speaker 1: Yes, because I mean, it is, it is slightly, it's
1:08:26
Speaker 1: the same, but different. So when, when you talk about
1:08:28
Speaker 1: a SIM pin, you're talking about a physical, a person
1:08:31
Speaker 1: has physical access to your phone and, they pop out
1:08:34
Speaker 1: that physical SIM card and they put it into their device.
1:08:37
Speaker 1: That's when that SIM pin would come into handy. Now,
1:08:40
Speaker 1: what I was talking about is the way that criminals
1:08:42
Speaker 1: are doing this now more so than not is everything
1:08:46
Speaker 1: is virtual. So they're going in somehow getting access to
1:08:49
Speaker 1: your online account and transferring the number that way. And
1:08:53
Speaker 1: so that's why I was saying when you go into
1:08:55
Speaker 1: your T-Mobile, AT & T, or Verizon account, you lock
1:08:59
Speaker 1: it down, where someone tries to go in there. That's
1:09:01
Speaker 1: not you. They can't access your, your number because it's
1:09:05
Speaker 1: locked down. So it's, I don't know. I'm going to,
1:09:09
Speaker 1: I'm going to actually look, let's see. Let's see. Mint mobile. Um,
1:09:13
Speaker 1: let's see. Number poured out number transfer pin. Let's see. No, sorry. Number.
1:09:19
Speaker 1: I want number transfer protection. That's what we want. Let's
1:09:24
Speaker 1: see if they do it.
1:09:26
Speaker 5: Yeah.
1:09:26
Speaker 1: Number lock.
1:09:27
Speaker 5: Yeah.
1:09:27
Speaker 1: So Mint Mobile does have it. It's called, they call
1:09:29
Speaker 1: it number lock. So they do have it, which is smart.
1:09:33
Speaker 1: And I would, so I would just look on, I mean,
1:09:35
Speaker 1: every company calls it something a little bit different, but
1:09:38
Speaker 1: you know, port out protection, number lock, activation lock. It's something,
1:09:43
Speaker 1: if you just called up your company and said, Hey,
1:09:45
Speaker 1: can you lock my phone number so that nobody could,
1:09:48
Speaker 1: could transfer it to anywhere else, they will tell you
1:09:51
Speaker 1: if they can do that or not.
1:09:53
Speaker 2: I actually did with U.S. Mobile, and I'm not sure
1:09:56
Speaker 2: the guy knew what I was talking about. He said, no,
1:10:00
Speaker 2: we don't do that. I don't think he understood what
1:10:02
Speaker 2: I was talking about.
1:10:03
Speaker 1: Okay, let me see. Let me see. Poured out protection
1:10:05
Speaker 1: on U.S. Mobile. Okay, so they have.
1:10:12
Speaker 1: Never SIM swap. It looks like... It looks like they
1:10:16
Speaker 1: do have it. It looks like it's a flag. Back end,
1:10:20
Speaker 1: port out protection flag. Okay, it looks like they may
1:10:23
Speaker 1: have to do that.
1:10:24
Speaker 2: Oh, you have to call them and ask for it?
1:10:27
Speaker 1: It looks like that. But, okay. Yeah, it looks, okay.
1:10:32
Speaker 1: Account verification, security questions, password, advanced security updates. I mean,
1:10:39
Speaker 1: I think they have pretty good security built in. Okay.
1:10:43
Speaker 5: Okay.
1:10:44
Speaker 1: So here it is, account authorization. That's what they call it.
1:10:47
Speaker 1: So you can call us and ask for this. And
1:10:51
Speaker 1: it says never SIM swap. When this feature is active
1:10:53
Speaker 1: on your account, all SIM swaps are restricted. Okay, no
1:10:57
Speaker 1: port out. Similarly, when this feature is active, all port
1:10:59
Speaker 1: outs are restrictive. Account lockdown. You can request your account
1:11:03
Speaker 1: be locked down. All changes will require extensive identity verification.
1:11:08
Speaker 1: So I will link this up on the website. But yes,
1:11:11
Speaker 1: US Mobile does have a bunch of precautions built in.
1:11:15
Speaker 1: It's a good question. I mean, look, you can't be
1:11:17
Speaker 1: too safe nowadays. And it's one of those things where
1:11:20
Speaker 1: people wake up, they're literally on vacation. We had a
1:11:23
Speaker 1: caller a couple of weeks, a guest last week that
1:11:26
Speaker 1: was talking about this, where they said, you know, they
1:11:28
Speaker 1: woke up there in Mexico and or wherever they were
1:11:30
Speaker 1: traveling and their phone just said SOS because the phone
1:11:33
Speaker 1: line went away. Someone had ported out the number, had
1:11:36
Speaker 1: basically stolen it from him. And what a nightmare it
1:11:39
Speaker 1: was to get it back. So when these things happen,
1:11:42
Speaker 1: they're not fun.
1:11:43
Speaker 5: Yeah. Yeah.
1:11:45
Speaker 1: Do you feel better? Do you feel like you know
1:11:47
Speaker 1: how to protect your phone better now? Yeah.
1:11:50
Speaker 5: Yeah.
1:11:50
Speaker 2: Thank you very much.
1:11:51
Speaker 1: But Patty, the bottom line is remember that code that
1:11:54
Speaker 1: opens up your phone because you would not believe how
1:11:56
Speaker 1: many people call me and say, hey, how do I
1:11:59
Speaker 1: get into my phone? I forgot my pin. It's like, yeah,
1:12:01
Speaker 1: that's the one you should probably remember, you know, because
1:12:04
Speaker 1: that's like that's the important one. Thanks for the call, Patty.
1:12:07
Speaker 1: Appreciate it. 888-RICH-101. Apple's next big event happening Wednesday, October 28th,
1:12:14
Speaker 1: 10 a.m. Pacific in Los Angeles. The tagline is Pro Intel.
1:12:19
Speaker 1: The big rumor is Apple is doing their first touchscreen
1:12:23
Speaker 1: MacBook Pro. And I do believe that rumor because now
1:12:26
Speaker 1: that they've done the duo eating away at their iPad sales,
1:12:29
Speaker 1: they're probably going to eat away at their iPad sales
1:12:31
Speaker 1: with the MacBook now. So people that want a touchscreen MacBook,
1:12:34
Speaker 1: they can finally get it, hopefully. So we're expecting those
1:12:38
Speaker 1: new MacBook Pros, thinner and lighter, better chips, obviously. Maybe
1:12:43
Speaker 1: we'll see some new iPads. Maybe we'll see some new iMacs.
1:12:49
Speaker 1: But this is going to be all computer-oriented. Maybe some iPads.
1:12:53
Speaker 1: I will be there. And of course, we'll give you
1:12:55
Speaker 1: the full update from Apple's big event called Pro & Tell.
1:13:00
Speaker 1: richontech.tv for anything I mention here. Coming up, I'll tell
1:13:03
Speaker 1: you how GM is adding digital car keys right here
1:13:06
Speaker 1: on Rich on Tech. Welcome back to Rich on Tech.
1:13:11
Speaker 1: Rich DeMuro here, hanging out with you, talking technology. The
1:13:16
Speaker 1: phone number for the show is 888-RICH, R-I-C-H, 101.
1:13:18
Speaker 5: 888-742-4101.
1:13:29
Speaker 1: We got Bobo on the board today. We've got Kim
1:13:32
Speaker 1: on the phones. You have been keeping Kim really busy. Like,
1:13:36
Speaker 1: she's not complaining, but it has been nonstop. Nonstop. Which
1:13:42
Speaker 1: we love. I mean, we're honored that you trust us
1:13:45
Speaker 1: with your tech questions and comments and whatever. But it's great.
1:13:51
Speaker 1: So anyway, keep them coming. 888-RICH-101.
1:13:52
Speaker 8: 888-742-4101.
1:13:57
Speaker 1: We've got a returning guest this hour, Phil Swan, editor
1:14:01
Speaker 1: and publisher of TV for Seniors. He's going to share
1:14:05
Speaker 1: the simple ways adults 55 plus. Is that a senior now?
1:14:09
Speaker 1: 55 plus? I mean, that's not that old. Like when
1:14:12
Speaker 1: I was a kid, senior citizen, you know, you thought like,
1:14:14
Speaker 1: you know, I mean, I guess you thought everyone was
1:14:18
Speaker 1: old when you were a kid. Like I think of
1:14:19
Speaker 1: my uncles and aunts and I love doing this where
1:14:21
Speaker 1: I think about like how old they were when they
1:14:24
Speaker 1: were like doing stuff with us at certain ages and
1:14:26
Speaker 1: I'm like, they were literally half the age I am now.
1:14:29
Speaker 1: And I thought they were ancient. But I guess that's
1:14:31
Speaker 1: just called growing up, growing old. 888-RICH101, website richontech.tv. This
1:14:38
Speaker 1: is episode 197. If you go to the website, there's
1:14:42
Speaker 1: a whole bunch of stuff on there you can do.
1:14:45
Speaker 1: Let's see, richontech.tv. TV segments, you can watch my TV segments.
1:14:50
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1:14:52
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1:15:00
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1:15:12
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1:15:16
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1:15:18
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1:15:20
Speaker 1: first thing you should do is check out the quick
1:15:22
Speaker 1: tips section. That's a popular segment we do on TV.
1:15:24
Speaker 1: That's just like the questions I get over and over.
1:15:27
Speaker 1: I answer them there. Let's go to Steven in Los
1:15:32
Speaker 1: Angeles to kick off this hour. You're on with Rich. Steven.
1:15:41
Speaker 1: Going once. Going twice.
1:15:45
Speaker 5: Nope.
1:15:45
Speaker 1: Okay, let's go to.
1:15:48
Speaker 1: Let's go to Martin. Martin in Roland Heights. You're on
1:15:52
Speaker 1: with Rich.
1:15:54
Speaker 5: Hey, Rich.
1:15:54
Speaker 4: How are you today?
1:15:55
Speaker 1: I'm doing well. What's going on?
1:15:58
Speaker 4: First of all, I want to commend you on spending
1:16:00
Speaker 4: time with your son there because that's the problem these days.
1:16:05
Speaker 9: A lot of parents don't spend.
1:16:06
Speaker 4: Time with their kids and they put them in a
1:16:09
Speaker 4: phone or they get somebody to watch them. So I
1:16:13
Speaker 4: commend you on that, that you spend time with your child.
1:16:16
Speaker 1: Oh, thank you. Well, I mean, don't get me wrong.
1:16:18
Speaker 1: My kid gives me a hard time. Believe me, like,
1:16:21
Speaker 1: it's not like all roses, you know, this kid. And
1:16:24
Speaker 1: I understand what you're talking about with the the iPad.
1:16:27
Speaker 1: I call it the iPad parenting. You know, and this
1:16:29
Speaker 1: is the thing about restaurants. There's more kids at restaurants
1:16:32
Speaker 1: these days, which is great because families are together and
1:16:35
Speaker 1: people are doing stuff together. But like, you know, you
1:16:37
Speaker 1: go to any restaurant, even nice, nice restaurants, and there's
1:16:40
Speaker 1: all kids there like a, you know, steakhouse, whatever. It's
1:16:43
Speaker 1: because they have an iPad, and so they can sit
1:16:46
Speaker 1: there with the parents for hours, and it's fine. Now,
1:16:49
Speaker 1: I'm not knocking that. I think it's amazing. But what
1:16:52
Speaker 1: we do with our kids is we try to have
1:16:55
Speaker 1: a big portion of the dinner together first, and then
1:16:58
Speaker 1: they can check out while mom and dad just sit
1:17:00
Speaker 1: there and talk for the next hour. You know what
1:17:01
Speaker 1: I mean? So it's like the best of both worlds.
1:17:04
Speaker 1: There's more kits. Anyway, I digress. What were we talking about?
1:17:08
Speaker 4: We haven't– I didn't give you the subject yet. Okay.
1:17:10
Speaker 4: But that's great, though, that you spent time. Anyway.
1:17:12
Speaker 1: Thank you.
1:17:14
Speaker 4: The problem is it's kind of twofold. I have a laptop,
1:17:18
Speaker 4: and I've had it for maybe four years. I guess
1:17:22
Speaker 4: I'm not real computer-oriented, so I believe the name is
1:17:24
Speaker 4: Asus or something like that.
1:17:26
Speaker 1: Oh, Asus.
1:17:27
Speaker 2: Yeah.
1:17:28
Speaker 4: Yeah, it's GU501 is the model number, I believe. Anyway,
1:17:32
Speaker 4: what happened in the last six months is suddenly it
1:17:36
Speaker 4: won't turn on, and then one day it turns on,
1:17:40
Speaker 4: and now it's not turning on again for a long time.
1:17:43
Speaker 4: So I've done everything I could. I've looked on the YouTube.
1:17:50
Speaker 4: You know, I've called different people for these places to
1:17:53
Speaker 4: fix it, asked them what they thought. And, you know,
1:17:55
Speaker 4: I've had everything from press the button and hold it
1:17:57
Speaker 4: down for a minute, pull your plug. I've had that.
1:18:00
Speaker 4: I've been told that it could be everything from the
1:18:03
Speaker 4: motherboard to, I guess, storage, things inside. So I'm kind
1:18:09
Speaker 4: of lost with the whole thing. You know, I mean,
1:18:11
Speaker 4: it doesn't really turn on, I mean, anymore. And I
1:18:16
Speaker 4: have a lot of stuff on there, first of all,
1:18:18
Speaker 4: that I need for business. And I should have copied
1:18:23
Speaker 4: everything before it was kaput on me. It may come
1:18:26
Speaker 4: back on. I don't know because it does that every
1:18:27
Speaker 4: now and then. So what do you think it is?
1:18:30
Speaker 4: What is your theory on something like that?
1:18:32
Speaker 1: Okay, so you've got to explain to me what's happening.
1:18:35
Speaker 1: So you turn it on. Does it turn off after
1:18:37
Speaker 1: being on for a couple of minutes, or does it
1:18:39
Speaker 1: never boot up, or does it just boot up to
1:18:41
Speaker 1: a black screen?
1:18:42
Speaker 4: It doesn't turn on. The little light in the middle
1:18:44
Speaker 4: doesn't turn on. It has usually two white lights, little
1:18:48
Speaker 4: dots in the middle, and a red one. but i
1:18:50
Speaker 4: will say this i i have uh i lost my
1:18:53
Speaker 4: actual uh power cable uh yeah but it was it
1:18:58
Speaker 4: was a it went in a normal way you know
1:19:00
Speaker 4: the normal day it wasn't the new then what happened
1:19:03
Speaker 4: is i was at a hotel and i asked the
1:19:05
Speaker 4: hotel if they had another power thing And they gave
1:19:08
Speaker 4: me one, you know, I guess there's a new way
1:19:09
Speaker 4: to turn them on. It looks like, you know, a
1:19:12
Speaker 4: USB cable. It's not really a USB. It's a smaller
1:19:15
Speaker 4: thing you put on the side. And it's now, I guess,
1:19:17
Speaker 4: the new way computers turn on. They don't turn on
1:19:19
Speaker 4: the old.
1:19:20
Speaker 1: Okay, so that could be a hint.
1:19:23
Speaker 2: Oh, really?
1:19:24
Speaker 9: Yeah.
1:19:24
Speaker 1: So are you positive this computer is charged?
1:19:28
Speaker 4: It won't charge. It doesn't turn on. I mean, there's
1:19:31
Speaker 4: no lights at all anymore.
1:19:32
Speaker 5: Okay.
1:19:32
Speaker 1: I think your battery's dead. I think it could be
1:19:35
Speaker 1: that the battery's dead and it's not. This charger that
1:19:38
Speaker 1: you're using on it is not giving enough juice to
1:19:41
Speaker 1: power it up. Okay. That's what I think is happening.
1:19:45
Speaker 1: So you lost the original power brick?
1:19:48
Speaker 2: Right.
1:19:48
Speaker 1: Yeah.
1:19:49
Speaker 4: But it did plug in the way these new ones do.
1:19:51
Speaker 4: I guess the new ones, I didn't even know I
1:19:53
Speaker 4: had that capability. They're a small, like, they look like USB,
1:19:56
Speaker 4: but they're much smaller.
1:19:57
Speaker 1: Yeah, USB-C. But I think on the Asus, they still
1:20:01
Speaker 1: require a higher power. Like, you can put them in,
1:20:06
Speaker 1: you can charge them slowly on USB-C, but I think
1:20:09
Speaker 1: they still have... Does it still have, like, a standard power,
1:20:12
Speaker 1: like a proprietary power port on this thing that you
1:20:16
Speaker 1: used to plug it into? Is that what you're saying?
1:20:18
Speaker 4: Yeah, right. You know, just like the old days... You
1:20:22
Speaker 4: put a power plug, you know, it was round as
1:20:25
Speaker 4: opposed to USB.
1:20:27
Speaker 1: Yes, a barrel connector. And the thing about.
1:20:29
Speaker 4: ASUS is I haven't been able to get a new
1:20:33
Speaker 4: power cord because I even got the one with a
1:20:36
Speaker 4: bunch of adapters. It seems like no adapter now goes
1:20:38
Speaker 4: into it. So that's why it's been sticking to the
1:20:40
Speaker 4: other one.
1:20:41
Speaker 1: Okay, okay.
1:20:43
Speaker 4: As it turns on, it turns on eventually. But I
1:20:45
Speaker 4: do know that it's probably the battery has something to
1:20:49
Speaker 4: do with it because... Before, when I had the other
1:20:51
Speaker 4: plug in, I could never really use my computer for
1:20:55
Speaker 4: a long period of time without a plug in it.
1:21:00
Speaker 4: I couldn't really charge it to where I could have
1:21:02
Speaker 4: it for hours, maybe 20 minutes, 30 minutes.
1:21:05
Speaker 1: It sounds to me, Martin, that this computer, it sounds
1:21:09
Speaker 1: to me like there's something going on with the battery.
1:21:12
Speaker 1: It sounds to me like before you had this issue,
1:21:14
Speaker 1: the battery was either shot or it was on the fritz, whatever.
1:21:19
Speaker 1: And then now that you're having this issue, it's not
1:21:21
Speaker 1: fully charging. It's not getting enough power to power up
1:21:24
Speaker 1: this computer. That's what I'm thinking. So here's what I
1:21:27
Speaker 1: would do if I were you. Go on Amazon. Type
1:21:30
Speaker 1: in your GU501 power adapter. I'm finding one right here, $ 32.
1:21:35
Speaker 1: Order that. Plug it in. It comes with the exact
1:21:38
Speaker 1: barrel connector that you need. Plug it into your computer.
1:21:41
Speaker 1: See if it turns on. If it doesn't, and I
1:21:45
Speaker 1: would let this thing charge your computer for maybe a
1:21:48
Speaker 1: couple hours before you turn it on. If it doesn't
1:21:50
Speaker 1: turn on, you've got a bigger problem. Return this adapter.
1:21:53
Speaker 1: You've got to bring this into somewhere and have them
1:21:54
Speaker 1: troubleshoot it. If it does turn on, then you're fine.
1:21:57
Speaker 1: Now you need to back up all your information. that's
1:22:00
Speaker 1: what I would do. It sounds to me like that's
1:22:02
Speaker 1: the most obvious issue here because you are using a
1:22:06
Speaker 1: USB-C connector to charge this thing, which is just not
1:22:10
Speaker 1: giving enough juice. Now, maybe if you left it plugged
1:22:13
Speaker 1: in overnight with that USB-C, it might get enough juice
1:22:16
Speaker 1: on this battery, but it still sounds like there's a
1:22:18
Speaker 1: battery issue and that seems like you're having that before.
1:22:21
Speaker 1: So definitely some sort of power issue on this computer.
1:22:25
Speaker 1: That's where I would kind of troubleshoot or spend most
1:22:28
Speaker 1: of your time figuring out what's going on there But
1:22:30
Speaker 1: the bottom line is no matter what, you need to
1:22:32
Speaker 1: get this thing on, you need to get your data
1:22:34
Speaker 1: backed up, and then you can figure out how you
1:22:36
Speaker 1: want to proceed, whether you want to keep this computer
1:22:38
Speaker 1: or whether you want to get it repaired or you
1:22:41
Speaker 1: just want to start with something fresh. It's only four
1:22:43
Speaker 1: years old, you said. So it's something that is not
1:22:47
Speaker 1: that old in the scheme of things. So there's another
1:22:50
Speaker 1: place I would recommend, uBreak iFix. They might be able
1:22:55
Speaker 1: to take a look at it for free. They typically
1:22:58
Speaker 1: they used to do this. I don't know if they
1:22:59
Speaker 1: still do, but they used to like take a look
1:23:01
Speaker 1: at things and actually tell you what's wrong with it
1:23:04
Speaker 1: without charging. So I would I would take it there
1:23:07
Speaker 1: for sure. And I'll confirm in the break to see
1:23:09
Speaker 1: if that's still the case. But the last time I
1:23:11
Speaker 1: talked to them, that's what they said. So you break,
1:23:12
Speaker 1: I fix. I would bring it there and see what
1:23:15
Speaker 1: they say about this device. They should do a free diagnostic.
1:23:18
Speaker 1: Thanks for the call, Martin. Appreciate it. 888-RICH-101. 888-742-4101. Website richontech.tv.
1:23:29
Speaker 1: Coming up, I got to tell you which cars are
1:23:31
Speaker 1: getting digital car keys from GM. That's coming up right
1:23:35
Speaker 1: here on Rich on Tech. Welcome back to Rich on Tech.
1:23:41
Speaker 1: Rich DeMuro here hanging out with you talking technology.
1:23:44
Speaker 8: 888-RICH-101.
1:23:48
Speaker 1: Uh, let's go to, uh, Kelly has been waiting patiently
1:23:51
Speaker 1: in crest line. Kelly, you're on with Rich. What's up?
1:23:56
Speaker 2: Hi, Rich.
1:23:56
Speaker 3: How are you today?
1:23:57
Speaker 1: I am doing fantastic. How are you?
1:23:59
Speaker 3: I know you are. I can listen. I hear everything
1:24:02
Speaker 3: you're saying.
1:24:03
Speaker 1: Well, I'm glad it comes through.
1:24:04
Speaker 3: Okay. I have a computer that runs on Windows XP,
1:24:08
Speaker 3: a laptop PC, because I do printing, you know, scrapbooking and, uh,
1:24:15
Speaker 3: The products that I run on there will not upgrade
1:24:18
Speaker 3: because they're old.
1:24:20
Speaker 1: Yes.
1:24:21
Speaker 3: I need to use these products. And so it won't
1:24:23
Speaker 3: hook up to the Internet anymore. And since my printer
1:24:27
Speaker 3: is on Wi-Fi, I can't get it to print anymore.
1:24:32
Speaker 3: And is there any way to split that to a newer?
1:24:39
Speaker 3: I don't know.
1:24:40
Speaker 1: Okay, so let me get this straight. You have an
1:24:41
Speaker 1: old computer. You have some programs that only run on
1:24:45
Speaker 1: that computer.
1:24:46
Speaker 3: On XP, yes.
1:24:46
Speaker 1: On XP.
1:24:47
Speaker 3: Yeah.
1:24:48
Speaker 1: But your printer won't work because the computer isn't connected
1:24:51
Speaker 1: to the Internet anymore?
1:24:52
Speaker 3: Yeah, it won't upgrade anymore because Windows XP won't upgrade
1:24:57
Speaker 3: to the Internet. So I don't know what to do.
1:25:02
Speaker 1: Well, support for Windows XP ended on April 8, 2014. Correct.
1:25:09
Speaker 1: So it's been a bit.
1:25:11
Speaker 3: Yeah, but I'd been able to use my printer until
1:25:14
Speaker 3: it went on Wi-Fi. And when it went on Wi-Fi,
1:25:19
Speaker 3: it won't print. Then I hooked up an Ethernet cord
1:25:23
Speaker 3: from the computer to the printer, and it still wouldn't print.
1:25:27
Speaker 1: I was going to say, can you just connect the
1:25:28
Speaker 1: printer to the computer manually?
1:25:30
Speaker 3: Yeah, I did try that, and it still wouldn't print.
1:25:34
Speaker 1: Okay, what are you printing? Is it something that's printing
1:25:36
Speaker 1: off a specialized program, or is it like a PDF?
1:25:39
Speaker 1: What is the print?
1:25:41
Speaker 3: Oh, it's on the specialized CD program, you know, for scrapbooking.
1:25:47
Speaker 1: Okay, and so it's like a specialized file that it
1:25:49
Speaker 1: needs to.
1:25:49
Speaker 3: Yeah, and it won't upgrade because they're out of business.
1:25:53
Speaker 1: Okay, so you're kind of locked in time here. That's
1:25:55
Speaker 1: the thing. So, why did the printer... I'm confused why
1:26:01
Speaker 1: the printer... program just won't go on the internet and
1:26:04
Speaker 1: won't connect to your, to your router anymore. Is that why?
1:26:07
Speaker 4: I don't know.
1:26:10
Speaker 1: Like when did the, when did the internet stop?
1:26:12
Speaker 3: The printer to the computer.
1:26:14
Speaker 1: When did the, when did the like internet connection stop working?
1:26:18
Speaker 3: When the frontier guy came out and set up the box,
1:26:24
Speaker 3: the arrow box.
1:26:25
Speaker 1: Okay. That's okay. So that's what happens. You're in, was
1:26:29
Speaker 1: your computer connected to the internet via cable or wifi? Like,
1:26:34
Speaker 1: was it wireless?
1:26:35
Speaker 3: That computer was not connected to the Internet because I
1:26:38
Speaker 3: think it was.
1:26:38
Speaker 1: I don't know. Okay.
1:26:40
Speaker 3: So what I think– I can't tell you. It's so old.
1:26:42
Speaker 3: But I don't know what to do about these printer
1:26:45
Speaker 3: programs because I can't do anything with them right now.
1:26:50
Speaker 1: So a couple things. So I'm trying to think. If
1:26:54
Speaker 1: you can get this– the printer may have– you may
1:26:59
Speaker 1: be able to do this with a different printer that
1:27:01
Speaker 1: connects directly to the computer. Mm-hmm. Like if you went
1:27:04
Speaker 1: to Best Buy and said, hey, I need a printer
1:27:06
Speaker 1: that I can plug into a computer, you know, like
1:27:09
Speaker 1: via USB. All right. That might be your best bet
1:27:13
Speaker 1: just to be able to get that. And you can
1:27:15
Speaker 1: maybe try a printer, plug it into the computer. Now,
1:27:18
Speaker 1: the problem is the computer is so old, it may
1:27:20
Speaker 1: not recognize the new printer. That could be a problem.
1:27:22
Speaker 1: But printers are pretty similar. I don't think it would
1:27:26
Speaker 1: be that big of an issue. But you may try that.
1:27:29
Speaker 1: So if you've got a printer that you can connect
1:27:31
Speaker 1: to this computer– via cable, you could plug it in
1:27:35
Speaker 1: and see if you could print that way. That would
1:27:38
Speaker 1: probably be the only thing. I mean, the only other
1:27:40
Speaker 1: thing you could do is you could try to use
1:27:42
Speaker 1: a program. You could buy a new computer. That's a
1:27:44
Speaker 1: whole other thing. You could buy a new computer and
1:27:46
Speaker 1: you can use a program or you can try to
1:27:49
Speaker 1: run these programs on the new computer. Are you running
1:27:51
Speaker 1: them off the CD?
1:27:52
Speaker 8: Yes. Okay.
1:27:54
Speaker 3: So you'd have to actually, they're downloaded onto the computer,
1:27:57
Speaker 3: but they do have the CD.
1:27:58
Speaker 1: You do have the CD. So you might, I mean,
1:28:00
Speaker 1: it's just, here's the thing. You're trying to run really
1:28:03
Speaker 1: old stuff on new computers that just don't even support
1:28:05
Speaker 1: the formats. And that's the problem. Like you'd have to
1:28:07
Speaker 1: get a computer that had a CD drive to try
1:28:10
Speaker 1: to even install it. You'd have to run it in
1:28:11
Speaker 1: compatibility mode. These are not like simple things. Like, especially
1:28:15
Speaker 1: if you're telling me you're not like super consumer, you know,
1:28:18
Speaker 1: computer savvy.
1:28:19
Speaker 2: Right.
1:28:19
Speaker 1: So it's, I think what happened was there's two things
1:28:22
Speaker 1: going on here. I think maybe your computer used to
1:28:24
Speaker 1: connect to the Internet via an older network standard, which
1:28:28
Speaker 1: is 2.4 gigahertz. When this guy installed the new network,
1:28:32
Speaker 1: he made it 5 gigahertz, and your old computer can't
1:28:35
Speaker 1: see that new network. But there is actually a setting
1:28:39
Speaker 1: in the Eero app. app that lets you connect old
1:28:41
Speaker 1: devices to new networks like this. So you could potentially
1:28:46
Speaker 1: do that, but you probably need someone that knows what
1:28:49
Speaker 1: they're doing to help you do all that stuff. It's
1:28:51
Speaker 1: not like the simplest thing, but if you can get
1:28:53
Speaker 1: this computer connected to the internet and then the printer
1:28:56
Speaker 1: connected to the internet, that would solve all your problems.
1:29:00
Speaker 3: So is there any way to, I mean, I can
1:29:04
Speaker 3: upgrade the computer. Yeah. Is there any way, somebody mentioned
1:29:09
Speaker 3: like splitting, like you could split it and run XP
1:29:13
Speaker 3: on one side and Windows 12 on the other?
1:29:16
Speaker 1: Yeah, you could do that, like a virtual machine. Yeah,
1:29:19
Speaker 1: but that's not really, it's Windows 11. They haven't gotten
1:29:22
Speaker 1: to 12 just yet.
1:29:23
Speaker 7: Okay, I can remember.
1:29:25
Speaker 9: Jumping ahead.
1:29:26
Speaker 1: But I think that that's a very complicated setup and
1:29:29
Speaker 1: I don't think it's the best case scenario for this.
1:29:31
Speaker 1: I think the best case scenario is to leave this
1:29:33
Speaker 1: computer sort of frozen in time and figure out a
1:29:36
Speaker 1: way to either get this printer to talk to this
1:29:38
Speaker 1: computer or get this computer back on the internet to
1:29:42
Speaker 1: just do the things that you need to do to
1:29:44
Speaker 1: print out these things. So I will tell you, your
1:29:47
Speaker 1: Eero has a, it's called compatibility mode. If you can
1:29:51
Speaker 1: figure out how to toggle that in or toggle that
1:29:54
Speaker 1: on in the settings, that might be your best bet
1:29:57
Speaker 1: in reviving both of these devices and getting them back online.
1:30:00
Speaker 1: But you have to be careful. A lot of security
1:30:03
Speaker 1: considerations with having these old devices on the internet. As
1:30:06
Speaker 1: long as you're only doing that one specific printing thing,
1:30:08
Speaker 1: you should be okay. Thanks for the call, Kelly. 888-RICH-101.
1:30:13
Speaker 1: Back with Phil Swan. TV for seniors after this. Welcome
1:30:20
Speaker 1: back to Rich on Tech. Rich DeMuro here, hanging out
1:30:23
Speaker 1: with you, talking technology, AAA. Oh, actually, I shouldn't give
1:30:26
Speaker 1: out the number because we have a guest. RichOnTech.tv is
1:30:31
Speaker 1: the place to go if you want more information on
1:30:33
Speaker 1: anything I mentioned. Joining us once again, Phil Swan, editor
1:30:37
Speaker 1: and publisher of TV for Seniors, the website, tvforseniors.com. I'm
1:30:44
Speaker 1: going to go there right now. Let's see. There it is. Yep, tvforseniors.com.
1:30:49
Speaker 1: Simple ways adults can make streaming smart TVs and today's
1:30:53
Speaker 1: complicated TV landscape easier and more affordable. Phil, thanks for
1:30:57
Speaker 1: joining me.
1:30:58
Speaker 9: Thank you, Rick.
1:30:59
Speaker 1: So what's the deal? Why did you start this website?
1:31:01
Speaker 9: Okay. As you know, I used to do tvanswerman.com. Did
1:31:05
Speaker 9: that for several years. Did tvpredictions.com before that. And last April...
1:31:12
Speaker 9: I decided tbanswerman.com just wasn't making it anymore. People might
1:31:17
Speaker 9: be familiar out there with the changes in Google search.
1:31:20
Speaker 9: It was getting very difficult to get traffic. So I
1:31:23
Speaker 9: decided to retire. However, during my retirement, I suddenly started
1:31:32
Speaker 9: getting even more emails, particularly from older readers. And a
1:31:37
Speaker 9: lot of people who I knew personally who are older
1:31:41
Speaker 9: and they had nowhere else to turn for this kind
1:31:43
Speaker 9: of information. And I went, you know, like the Chino
1:31:47
Speaker 9: and Godfather 3, I think they're pulling me back in.
1:31:49
Speaker 9: And so I started TVForSeniors.com.
1:31:52
Speaker 1: I mean, the main thing is it's a big paradigm shift, right?
1:31:56
Speaker 1: Like we grew up with channels and tuners and tuning
1:32:00
Speaker 1: in a certain time. And you could throw all of
1:32:03
Speaker 1: that out the window. If you want to watch a show,
1:32:05
Speaker 1: you got to subscribe to the proper streaming service. When
1:32:08
Speaker 1: is it on? When it comes to sports, that's a
1:32:11
Speaker 1: whole nother thing because, you know, there's a million and
1:32:13
Speaker 1: one ways. So what is, I guess, let's just start
1:32:16
Speaker 1: with kind of like, what is the landscape right now
1:32:18
Speaker 1: that you're seeing with people? Like, what is the pain point?
1:32:21
Speaker 9: Yeah, the two biggest frustrations for seniors, according to what
1:32:25
Speaker 9: I hear from my readers, is one, like the political elections, affordability.
1:32:30
Speaker 9: They can't understand why prices continue to go up every year,
1:32:34
Speaker 9: sometimes twice a year, regardless whether it's streaming cable or satellite.
1:32:38
Speaker 9: That's number one. Number two is how streaming and even
1:32:43
Speaker 9: cable and satellite have become more complicated than it used
1:32:46
Speaker 9: to be. And I brought a visual. This is a
1:32:51
Speaker 9: Sony remote for a smart TV. This thing has 38 buttons.
1:32:56
Speaker 5: Yep.
1:32:58
Speaker 9: Can you imagine handing this off to a senior citizen
1:33:01
Speaker 9: who's not familiar with smart TV or streaming and said, okay,
1:33:04
Speaker 9: go find what's on Netflix, go find your favorite show
1:33:07
Speaker 9: or whatever it might be. But that is what it's
1:33:10
Speaker 9: all become. Smart TVs and streaming and all the rest
1:33:13
Speaker 9: of it was supposed to make our lives simpler. It's
1:33:16
Speaker 9: actually made it more complicated. And for senior citizens who
1:33:19
Speaker 9: are not as tech savvy, perhaps, it's a nightmare.
1:33:23
Speaker 1: That's so true. I mean, it's, and here's the other thing.
1:33:26
Speaker 1: It used to be like, you know, if there was a,
1:33:28
Speaker 1: I mean, there wasn't many things you could do to
1:33:30
Speaker 1: mess things up when you had a standard TV set up.
1:33:32
Speaker 1: Now you press the wrong button. You'll never find it again.
1:33:35
Speaker 1: You'll never figure out where you were. The app is closed,
1:33:38
Speaker 1: whatever you're looking for. So there are things that you
1:33:40
Speaker 1: can do that like, it's like, Oh, now I just
1:33:42
Speaker 1: can't watch TV because of this. So I think the
1:33:45
Speaker 1: other question I have is, like, you've got Roku, you've
1:33:48
Speaker 1: got Fire TV, you've got Apple TV, Google TV, smart
1:33:51
Speaker 1: TVs that have their own platforms. Which one do you
1:33:54
Speaker 1: think is offering the easiest kind of experience for seniors?
1:33:59
Speaker 9: Yeah, there's a reason. You know, even though the proliferation
1:34:02
Speaker 9: of smart TVs is enormous in this country, millions and
1:34:05
Speaker 9: millions of people have them, obviously, even more than they
1:34:08
Speaker 9: have Roku. But there's a reason why scores of millions
1:34:11
Speaker 9: of people got Roku. It's simpler.
1:34:13
Speaker 5: Hmm.
1:34:14
Speaker 9: And in my opinion, yeah. And it's like, once again,
1:34:17
Speaker 9: doing a little prop, the Roku remote, the Sony remote.
1:34:21
Speaker 1: Yes. You can't see this at home, but you've got
1:34:24
Speaker 1: the two remotes. One has like, you know, 10 buttons
1:34:27
Speaker 1: on it. One has like 40. Right.
1:34:29
Speaker 9: And that's why Roku is doing well. And it's why
1:34:31
Speaker 9: Roku is the easiest device out there. Fire TV, I think,
1:34:35
Speaker 9: also does a good job. If they get a little Amazon-y,
1:34:38
Speaker 9: a little too much promotion for Amazon, Roku right now
1:34:41
Speaker 9: is still neutral. And so it's a little easier to
1:34:44
Speaker 9: follow along, find the app that you want to find
1:34:47
Speaker 9: and watch it. So I would recommend people get a
1:34:50
Speaker 9: Roku stick.
1:34:51
Speaker 1: I'm surprised nobody's tapped into a simple mode, right? I mean,
1:34:55
Speaker 1: I get it. The whole name of the game is like,
1:34:57
Speaker 1: even Roku did this where they kind of revamped their
1:34:59
Speaker 1: screen to have more ad space. I mean, Amazon is
1:35:02
Speaker 1: a mess. It looks like they threw up every ad
1:35:04
Speaker 1: and product that Amazon's ever had on the home screen.
1:35:07
Speaker 1: Apple is probably like the simplest, but it's like, obviously
1:35:10
Speaker 1: the most expensive it's just like standard you know squares
1:35:13
Speaker 1: on your screen but um you know my it's just
1:35:17
Speaker 1: my point is it's like it's not easy like these
1:35:20
Speaker 1: things it's like it's you know just just resuming the
1:35:24
Speaker 1: show that you wanted to watch is like uh you
1:35:26
Speaker 1: know needle in a haystack practically.
1:35:29
Speaker 9: Yeah, and that's Rich saying it's not easy. And imagine
1:35:33
Speaker 9: again that senior citizen who perhaps has been using cable
1:35:36
Speaker 9: TV or satellite TV with a simple remote for all
1:35:39
Speaker 9: these years. And then suddenly they're given a smart TV
1:35:43
Speaker 9: and streaming apps and told to somehow navigate it all.
1:35:46
Speaker 9: And they have nowhere to turn because we all know.
1:35:50
Speaker 9: In our industry, most stories, most publications are not geared
1:35:54
Speaker 9: for the 55 plus crowd. They're geared for the younger demographics.
1:35:57
Speaker 9: So that's why TV for seniors, I think, is going
1:36:00
Speaker 9: to be very successful. We're doing stuff to know what
1:36:03
Speaker 9: else is doing.
1:36:04
Speaker 1: So what do you think about streaming services? What streaming
1:36:08
Speaker 1: service do you think a senior should have or a combination?
1:36:12
Speaker 9: That's a Great question. And I think a lot of
1:36:16
Speaker 9: seniors and a lot of just non-seniors get overwhelmed with choices.
1:36:21
Speaker 9: Silicon Valley, Hollywood and entertainment industry, et cetera, love to
1:36:25
Speaker 9: provide more choices to us, but it's an overwhelming number
1:36:28
Speaker 9: of choices. And so for the average senior who's new
1:36:32
Speaker 9: to streaming, there's two things to remember. One, lots of
1:36:36
Speaker 9: free streaming services out there. It's like old time TV.
1:36:40
Speaker 5: They have ads.
1:36:41
Speaker 9: They're free. Things like Pluto TV have channel guides just
1:36:46
Speaker 9: like you're used to when you were maybe six years
1:36:48
Speaker 9: old with mom and dad in the living room. It's terrific.
1:36:51
Speaker 9: So when you're first trying out streaming, try out these
1:36:54
Speaker 9: free streaming services, Pluto, Tubi, Roku channel, et cetera. And
1:36:59
Speaker 9: then if you want to complement that with a few
1:37:02
Speaker 9: paid services, I think Netflix still has the best deal
1:37:06
Speaker 9: with their ad plan. It's $ 8. 99 a month. That's not
1:37:09
Speaker 9: a bad price for the amount of programming you get.
1:37:12
Speaker 9: Maybe you can supplement that as well with some other services.
1:37:16
Speaker 9: And one other thing I want to stress, never, ever
1:37:21
Speaker 9: don't pay full price for streaming. Everybody talks about streaming
1:37:26
Speaker 9: being too expensive. And, yes, it is if you pay
1:37:29
Speaker 9: full price. There are so many ways to get discounts
1:37:32
Speaker 9: and get deals on streaming services. And, by example, I
1:37:37
Speaker 9: have eight streaming services. You guess how much I pay
1:37:41
Speaker 9: a month.
1:37:41
Speaker 6: Oof.
1:37:42
Speaker 1: Let's see, eight times two, it's 160. I would say
1:37:46
Speaker 1: about $ 150.
1:37:46
Speaker 5: $ 31.
1:37:46
Speaker 1: What? Okay.
1:37:49
Speaker 9: I'm serious.
1:37:51
Speaker 1: You've got them all bundled and different things going on.
1:37:54
Speaker 9: Part of it's bundles. Part of it is freebies with
1:37:57
Speaker 9: other things I have, like T-Mobile, for example, gives me
1:38:00
Speaker 9: Netflix for free, gives me Apple TV for $ 3. I
1:38:04
Speaker 9: got HBO Max for $ 2. 99 a month and a year's subscription.
1:38:09
Speaker 9: I got Disney and Hulu for $ 4. 99 a month in
1:38:13
Speaker 9: a year's subscription. There are a lot of ways to
1:38:16
Speaker 9: get these things at low prices. So never, ever don't
1:38:19
Speaker 9: pay full price for streaming. That's one thing. It's very
1:38:22
Speaker 9: important to know.
1:38:23
Speaker 1: Million dollar idea for the streaming platforms out there is
1:38:27
Speaker 1: a simple mode, simple mode for seniors that just gives
1:38:30
Speaker 1: you your basic apps on the screen yes you can
1:38:32
Speaker 1: reserve one of those squares for a big ad that
1:38:35
Speaker 1: they might click on and you know buy something but
1:38:37
Speaker 1: a simple mode would be really nice for seniors.
1:38:40
Speaker 9: I agree but you're never going to see it no
1:38:43
Speaker 9: no why because the people designing these things are not
1:38:47
Speaker 9: seniors right They're in the most cases, they're kids in
1:38:51
Speaker 9: their 20s and 30s. They're very, very smart, but they're
1:38:53
Speaker 9: designing things for themselves and their friends and their colleagues.
1:38:57
Speaker 9: And that's their test audience. It's not the 65, 70
1:39:00
Speaker 9: year old.
1:39:01
Speaker 1: I've noticed, this is my pet peeve, that the, you know,
1:39:04
Speaker 1: the buttons and lettering on so many apps and things
1:39:08
Speaker 1: are tiny. And people just assume like everyone has excellent vision,
1:39:12
Speaker 1: especially when you get older. Correct.
1:39:14
Speaker 9: Absolutely. It is ridiculous. That's another thing that brings up
1:39:18
Speaker 9: Closed captions. No, don't feel vain about it or feel
1:39:23
Speaker 9: bad about it. If you're a senior and having maybe
1:39:25
Speaker 9: trouble hearing the dialogue, not to mention you have things
1:39:28
Speaker 9: like the Chris Nolan effect where the dialogue is not
1:39:31
Speaker 9: always easy to hear in movies. Use closed captions and
1:39:35
Speaker 9: bump that text size up. It's very easy to do
1:39:38
Speaker 9: in settings in Roku. And you can follow along with
1:39:41
Speaker 9: the dialogue much better. So there are a lot of
1:39:43
Speaker 9: little tricks we have at tvforseniors.com to help seniors get
1:39:48
Speaker 9: this thing and navigate it and enjoy it better.
1:39:51
Speaker 1: All right, Phil Swan, we're going to leave it there, tvforseniors.com.
1:39:54
Speaker 1: Any show you've been watching that you recommend that you like?
1:39:58
Speaker 9: Oh, my Lord, there are so many of them. I
1:39:59
Speaker 9: just watch, it's not really, quote, unquote, a senior show,
1:40:02
Speaker 9: but Carrie. On Amazon. Extremely well done. Very surprised at
1:40:07
Speaker 9: how well it was done. Mike Flanagan, who wrote and
1:40:09
Speaker 9: directed it, did a great job.
1:40:10
Speaker 1: Terry with a T? Terry.
1:40:12
Speaker 9: Terry, like the movie. The Palma movie as a TV series.
1:40:16
Speaker 1: Okay.
1:40:16
Speaker 9: But it's on Amazon Prime.
1:40:18
Speaker 1: All right. I'll look it up and link it up
1:40:20
Speaker 1: on the website, richontech.tv. Again, tvforseniors.com. Phil Swan, thanks for
1:40:24
Speaker 1: joining me.
1:40:25
Speaker 4: Thank you, Rich.
1:40:26
Speaker 1: All right. Coming up, we're going to open up the
1:40:27
Speaker 1: feed bag. We've got a lot of it here. So
1:40:31
Speaker 1: I will get through as much as I can. Plus,
1:40:34
Speaker 1: I do owe you that story on the GM car keys,
1:40:38
Speaker 1: digital car keys. That's coming up right here on Rich
1:40:40
Speaker 1: on Tech. Welcome back to Rich on Tech. We're going
1:40:45
Speaker 1: to get right into it. We'll open up the feedback
1:40:47
Speaker 1: in just a second. But I mentioned that GM is
1:40:50
Speaker 1: adding digital car keys. So they're rolling out digital car
1:40:54
Speaker 1: keys for Cadillac, Chevys, GMC vehicles. And if you haven't
1:40:59
Speaker 1: tried this before, it's pretty amazing. Basically, your iPhone or
1:41:03
Speaker 1: your Apple Watch becomes your car key. You don't have
1:41:05
Speaker 1: to pull out your phone at all. Your car automatically
1:41:10
Speaker 1: unlocks when you walk away or when you walk up
1:41:12
Speaker 1: to it. When you walk away, it locks. And it's
1:41:15
Speaker 1: available right now on some 25 to 27 Cadillac Lyrics, Optic,
1:41:20
Speaker 1: and Vistic models. In December, Cadillac Escalade, Chevy Tahoe, Suburban,
1:41:25
Speaker 1: GMC Yukon. This is a great, great feature. And it's
1:41:29
Speaker 1: also going to work with Google Wallet and Samsung Wallet.
1:41:32
Speaker 1: And if you want to get this, check the What's
1:41:34
Speaker 1: New section of your GM vehicle app. It's such a
1:41:37
Speaker 1: convenient feature. And yeah, you will not need a physical
1:41:40
Speaker 1: key once they enable this for your car. Now, it's
1:41:42
Speaker 1: rolling out slowly and not to every model, mostly recent models,
1:41:46
Speaker 1: but still pretty good. Let's open up the feed bag.
1:41:50
Speaker 1: Let's start with Laura. She says, a couple of weeks
1:41:53
Speaker 1: ago on your radio show, you mentioned a vocabulary spelling game.
1:41:56
Speaker 1: What's that game and how do I start playing? Thanks
1:41:58
Speaker 1: for keeping us up to date on tech. The game
1:42:00
Speaker 1: is called Beeswax. The website is spellbeeswax.com. It's a daily
1:42:04
Speaker 1: word game where you basically listen to a word and
1:42:08
Speaker 1: try to spell it. It's kind of fun. It's like
1:42:11
Speaker 1: a spelling bee, basically. Hence the name. What I say
1:42:14
Speaker 1: the website was spellbeeswax.com. It's not an app. It's a website. Jim,
1:42:19
Speaker 1: here's another way to share large videos with someone. Upload
1:42:21
Speaker 1: it to YouTube for free. Set it to private. Share
1:42:23
Speaker 1: the link with the people you want to watch it. Yeah,
1:42:25
Speaker 1: that's a good call. We were talking about that last week,
1:42:28
Speaker 1: sharing large files. I said cloud services, but yeah, that's
1:42:30
Speaker 1: another option. Mark says, I recently asked you for advice
1:42:34
Speaker 1: on a new phone and ended up buying the Pixel
1:42:36
Speaker 1: 11 Pro XL. I have a screen reader for everything.
1:42:38
Speaker 1: Setting it up has been an adventure. I was asking
1:42:41
Speaker 1: Grok questions about the setup. Grok kept hearing my screen
1:42:44
Speaker 1: reader and responding to it. I tell Grok, ignore the
1:42:46
Speaker 1: screen reader. Only listen to me. It would agree. Then
1:42:49
Speaker 1: immediately start responding again to the screen reader. Then my
1:42:52
Speaker 1: wife came over to help. She started talking. Grok started
1:42:54
Speaker 1: responding to her. The screen reader jumped in and suddenly
1:42:57
Speaker 1: it was a battle of the bots. Pro tip, if
1:43:00
Speaker 1: you use a screen reader with an AI assistant that's
1:43:02
Speaker 1: also listening, put on headphones so the AI can't hear
1:43:04
Speaker 1: the screen reader. I'm still plugging along. That is funny.
1:43:07
Speaker 1: That's like in my car when we ask Grok things
1:43:10
Speaker 1: and you say something while it's responding. it just goes
1:43:14
Speaker 1: and it immediately starts responding to what you're saying. It's
1:43:17
Speaker 1: a whole thing. So now I just, I ask my question,
1:43:19
Speaker 1: I press mute so we can discuss the answer while
1:43:21
Speaker 1: they're saying it. Chuck, there are two things I hate,
1:43:26
Speaker 1: paying for subscriptions and linking my bank account to an app,
1:43:29
Speaker 1: but I finally gave Rocket Money a try and I'm
1:43:31
Speaker 1: really happy with it. I look at it like having
1:43:33
Speaker 1: a personal trainer for my finances. It motivates me to
1:43:36
Speaker 1: cancel subscriptions I don't need. It doesn't cancel everything, but
1:43:40
Speaker 1: gives me a link to take, takes me right where
1:43:42
Speaker 1: I need to go. I've canceled a bunch of things
1:43:43
Speaker 1: and saved a lot of money. For a guy who
1:43:45
Speaker 1: hates paying for yet another service, this one has been
1:43:48
Speaker 1: worth it. Yeah, Rocket Money is good for that. You
1:43:51
Speaker 1: got to pay to have it canceled, but otherwise it's free.
1:43:54
Speaker 1: Steve in Beaumont. Rich, AI may kill us all, but
1:43:57
Speaker 1: until it does, I love it, especially when it's done
1:44:00
Speaker 1: for customer support. At 6 a.m. on a Sunday, I
1:44:02
Speaker 1: got helpful advice for both ring and sleep number. By
1:44:06
Speaker 1: the way, have you called Apple support lately? They have
1:44:08
Speaker 1: the most natural sounding bot I've ever experienced. No, I haven't.
1:44:12
Speaker 1: I've heard that actually a couple times. Elroy in Chula Vista. Rich,
1:44:17
Speaker 1: the iPhone Duo pre-order process is a joke. Apple won't
1:44:21
Speaker 1: let me select my in-store pickup. The earliest free home
1:44:24
Speaker 1: delivery is January 25th, 2027. I tried calling Apple. All
1:44:28
Speaker 1: I got was hold music and a recording about high
1:44:30
Speaker 1: call volume. The online chat was even worse. I waited
1:44:33
Speaker 1: 20 to 35 minutes just trying to connect. I finally
1:44:36
Speaker 1: gave up and canceled my pre-order. All that hype, Apple
1:44:38
Speaker 1: can't deliver before Christmas, not worth it in my opinion.
1:44:41
Speaker 1: Mele Kalikimaka. Is the right way to say Merry Christmas
1:44:48
Speaker 1: to you. I love that movie. The only movie that
1:44:51
Speaker 1: they probably use that song in. Christmas Vacation. Watch it
1:44:54
Speaker 1: every year. Rachel. Rich, I tried just about every phone
1:44:58
Speaker 1: available to help my father who has dementia stay in touch.
1:45:01
Speaker 1: Of all the phones I tried, Jitterbug was by far
1:45:03
Speaker 1: the most confusing and frustrating. It didn't live up to
1:45:06
Speaker 1: the advertising claims. It also requires its own monthly service,
1:45:09
Speaker 1: so I couldn't just add it to a family member's plan.
1:45:11
Speaker 1: And there's an emergency assistance service that can apparently be
1:45:15
Speaker 1: purchased accidentally. I would not recommend it for seniors. Just
1:45:18
Speaker 1: a waste of money. Not just a waste of money,
1:45:20
Speaker 1: but hope.
1:45:21
Speaker 8: Oh, wow.
1:45:22
Speaker 5: Wow.
1:45:22
Speaker 4: Joanna.
1:45:23
Speaker 1: Joanna. In Tarzana, Joanna in Tarzana is a fine way
1:45:29
Speaker 1: to say merry feedback to you. Rich, your recent show
1:45:33
Speaker 1: about scam invitations saved me from falling for one. I
1:45:36
Speaker 1: received what looked like a punch bowl invitation from a friend,
1:45:39
Speaker 1: but when I clicked on it, I was asked to
1:45:40
Speaker 1: enter my email. I remembered your warning and immediately texted
1:45:44
Speaker 1: my friend who confirmed it was spam. And come to
1:45:47
Speaker 1: think of it, who sends a party invitation just seven
1:45:49
Speaker 1: weeks before his wife's due date? Thanks for keeping us safe. Well,
1:45:52
Speaker 1: thank you, Joanna. Paul, I heard you mention Visible's beginnings
1:45:59
Speaker 1: back to 2018 on your podcast. I signed up that
1:46:01
Speaker 1: year for $ 40 a month, which was an amazing deal.
1:46:04
Speaker 1: Eight years later, I am still a happy customer. I
1:46:07
Speaker 1: am now paying just $ 35 a month for Visible +.
1:46:09
Speaker 1: I'm getting even more features, including international, 5G ultra-wideband, and
1:46:14
Speaker 1: better unlimited hotspot. While practically everything has been getting more expensive,
1:46:18
Speaker 1: tell me about it, my phone bill has actually gone
1:46:20
Speaker 1: down $ 5 a month. Sure, customer service can be an adventure,
1:46:24
Speaker 1: but the service has been so reliable, I've rarely needed help.
1:46:27
Speaker 1: Good for you, Paul. Good value there. Don, that listener
1:46:33
Speaker 1: tip about pairing Wyze Nightlights was great. I've owned several
1:46:35
Speaker 1: for many years. I never knew I could pair them.
1:46:38
Speaker 1: It's made a small but positive difference in my life.
1:46:40
Speaker 1: As for AI, I'm sold on Muse. I even named
1:46:43
Speaker 1: my AI agent after my late son. One example, I
1:46:46
Speaker 1: asked Muse to review my Medicare prescription drug plan after
1:46:49
Speaker 1: my broker said he couldn't evaluate it because of new rules.
1:46:53
Speaker 1: Muse analyzed it, recommended a plan, and helped us find
1:46:56
Speaker 1: $ 290 in premium savings for my wife next year. It's
1:46:59
Speaker 1: like having a personal assistant without the cost. That's an
1:47:01
Speaker 1: AI win in my book. Thank you, Don. Yeah, you know,
1:47:06
Speaker 1: I had my AI assistant this week. I got a
1:47:10
Speaker 1: charge from a hotel I stayed at. I wasn't sure
1:47:12
Speaker 1: what the charge was for. I asked Glitchy to email
1:47:14
Speaker 1: the hotel. Sure enough, it emailed the hotel, said, hey,
1:47:17
Speaker 1: I need to know what this charge is for. Can
1:47:19
Speaker 1: you send me the folio? Person sent the folio. It
1:47:21
Speaker 1: was for parking. And it was so impressive. It's just
1:47:25
Speaker 1: such a good example of how these things can be
1:47:27
Speaker 1: so helpful in your life. Rich, earlier on your show,
1:47:31
Speaker 1: Mike writes, a woman was asking about alternatives to her
1:47:33
Speaker 1: mother's flip phone. One option worth considering is called community phone.
1:47:37
Speaker 1: It doesn't require Wi-Fi or an internet connection. It uses
1:47:40
Speaker 1: a cellular connection to provide a traditional dial tone through
1:47:43
Speaker 1: a regular home telephone. You just need to make sure
1:47:45
Speaker 1: the service is available in your area. Communityphone.org is the
1:47:50
Speaker 1: website there. All right. I've got to wrap it up here. Tim,
1:47:55
Speaker 1: my Canon printer scanner fax machine still works great. I
1:47:58
Speaker 1: couldn't find free software to get the scanner working with
1:48:01
Speaker 1: Windows 11. You suggested NAPS2, and it works well. Thank
1:48:04
Speaker 1: you for your help. Okay. NAPS2. Carrie in South Jersey. Rich,
1:48:09
Speaker 1: just wanted to thank you for your recommendation on the
1:48:10
Speaker 1: movie Mayday. We watched it last night. We all loved it.
1:48:14
Speaker 1: A lot of fun. Thanks again. I might have read
1:48:16
Speaker 1: that one before. And Silvana in Menifee. read this too
1:48:21
Speaker 1: i listen to your podcast every morning i never miss
1:48:22
Speaker 1: an episode sometimes i even listen to the same episode
1:48:25
Speaker 1: more than once uh the other day i thought i
1:48:27
Speaker 1: should branch out and try another tech podcast oh how
1:48:30
Speaker 1: dare you about five minutes later i decided the host
1:48:32
Speaker 1: was boring and switched right back to you your voice
1:48:35
Speaker 1: and expertise makes all the difference you're easy to listen
1:48:37
Speaker 1: to thanks for your show Well, thank you, Silvana. That's
1:48:41
Speaker 1: going to do it for this episode. Links on the website, richontech.tv.
1:48:44
Speaker 1: Find me on social media. Follow me at Rich on Tech.
1:48:47
Speaker 1: Next week, it's a special spooky Halloween show. No, it's
1:48:51
Speaker 1: just on Halloween weekend. So we'll just have some fun there.
1:48:55
Speaker 1: Thanks so much for listening. So many ways you can
1:48:57
Speaker 1: spend your time. I do appreciate you spending it right
1:49:00
Speaker 1: here with me. One reminder before I go, please do
1:49:02
Speaker 1: not drive distracted. Those techs can wait. Thanks to everyone
1:49:07
Speaker 1: who makes this show possible, my guests, and of course
1:49:09
Speaker 1: you for listening. My name is Rich DeMuro. I will
1:49:12
Speaker 1: talk to you real soon.