Latest / The Inspired Stories Podcast / Up and Running in 24 Hours: Teddy Hazelwood on Smyrna Ready Mix's Revolutionary Acquisition Strategy | Building Materials Series
Transcript
- 0:04Welcome to another edition of the Inspired Stories podcast,
- 0:08where leaders share their experiences so we can learn from
- 0:12their successes and be inspired by how they've overcome
- 0:15adversity. My name is Anthony Codaspodi,
- 0:18and today's guest is Teddy Hazelwood.
- 0:20He serves as the Chief Information Officer at Smyrna
- 0:23Ready Mix Concrete, a leading provider of ready mix concrete
- 0:28and construction materials. Founded in 1999 and based in
- 0:33Smyrna, TN, they operate plants, quarries, and terminals across
- 0:3822 states, always focusing on delivering top quality products
- 0:43with unmatched service. Now as the CIO, Teddy drives the
- 0:48technology strategies that have enabled SRM to become a standout
- 0:53producer in the industry. He joined the company in October
- 0:572017 as Director of Information Systems and stepped into his
- 1:02current role in February 2020. Teddy brings over 30 years of
- 1:07experience leading technology teams in distribution,
- 1:10manufacturing and logistics. And in his role at Smearna Ready
- 1:15Mix, Teddy earned honors as an Enterprise finalist in the 2024
- 1:21and 2025 Tennessee Orbee Awards, recognizing exceptional
- 1:27leadership in IT. Now before we get into all that
- 1:30good stuff, today's episode is brought to you by my company,
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- 1:59AD back benefits.com. All right, back to our guest
- 2:02today, the Chief Information Officer of Smyrna Ready Mix
- 2:06Concrete, Teddy Hazelwood. I appreciate you making the time
- 2:10to Share your story today. Thank you.
- 2:12I'm glad to be here. All right, so Teddy, when did
- 2:16you first realize that you had an aptitude for tech?
- 2:20When I was a junior in high school, no, that was back in the
- 2:2480s. So there wasn't a lot of
- 2:26personal computers. Smartphones definitely wasn't
- 2:29around, so there wasn't a lot of technology.
- 2:33Most computing training you got was on green screens and things
- 2:37like that. Being part of an organization
- 2:42Office Education Association of America, I got selected to go to
- 2:48a computer competition. And in the regionals and states
- 2:52here in Tennessee, we got to bring our own equipment.
- 2:54So it was the green screen, Tandy TRS, 80s or whatever, you
- 2:58know, that we had in the classroom.
- 3:01And when I won regional and then I won first place in state, I
- 3:07got to go to national competition.
- 3:09But at national everything was on personal computers and which
- 3:14we didn't have any at my high school.
- 3:16So they sent me to Murray, Ohio Lawn Mower Manufacturing company
- 3:21there two or three days a week to, to get some training on
- 3:26personal computers. And I went to nationals, but,
- 3:29and I ended up coming in like 17th, I think it was in the
- 3:32nation. And that let me, you know, that
- 3:36kind of led me to the ideal that I, you know, maybe I have a
- 3:40knack for computers. And then my senior year in high
- 3:43school, I got to do the only computer aided drafting class
- 3:47because we only had one PC. Finally the, the high school got
- 3:50a computer my senior year and I got to build it, set it up and
- 3:54set up CAD and everything in it. I didn't see the handwriting on
- 3:58the roll where I went to college for computers, right?
- 4:01I've got my degree in electrical mechanical engineering.
- 4:04So all the way through college, I worked my way in the computer
- 4:08science department and working in a data center.
- 4:12So I got a lot of experience through work and through
- 4:17hobbying in computers, but got my degree in something else when
- 4:21I graduated from college. That's when my career really
- 4:23kicked off in in computers. So when you were doing this
- 4:27computer competition back in high school, what was the actual
- 4:30competition? Were you building a computer?
- 4:32Were you showing how you could use it?
- 4:34No, it was all office based. So back then it was just, you
- 4:37know, playing with spreadsheets. So it was, you know, setting up
- 4:42formulas and you know, they give you a, a project to do and it
- 4:46was ever who could design it the fastest and give good, clean,
- 4:52legible results in a good format.
- 4:56They didn't give you a format to turn it out.
- 4:57They they wanted you to come up with the format and everything.
- 5:00But it was so it's kind of speed, but it was also on
- 5:03aesthetics too, of how how you did it.
- 5:05So. And what was the difference back
- 5:08then between a personal computer and a green screen?
- 5:11A lot. The green screen was more, it
- 5:18was more, you know, loaded up, you're playing off of disks.
- 5:21You didn't have a hard drive or anything like that.
- 5:23You weren't really. You had an application, but it
- 5:27wasn't rigid. When we got to the personal
- 5:30computer, then you had applications like back then it
- 5:33was Lotus 123 by IBM and that so it was, it was a total different
- 5:39structure you had to learn. Whereas setting it up on a green
- 5:43screen was more I guess command line based and you would write
- 5:47it kind of in code and then you would present it in a
- 5:50spreadsheet fashion. Fascinating.
- 5:54And so would it actually display on the green screen in a
- 5:56spreadsheet or would it be a print?
- 5:58Out or. It would.
- 6:00Column or just like a spreadsheet.
- 6:02OK. So you know, you mentioned that
- 6:07you've got a lot of your training sort of on the job.
- 6:10You know, that's where you did a lot of your learning.
- 6:12What was maybe the most impactful job along the way
- 6:16before Smyrna and why for you? Borders Books I was started off
- 6:23as a network endless at Borders and worked my way up prior to
- 6:30the company closing in 2011. Work my way up to being the the
- 6:36manager overall of the logistics of distribution.
- 6:39IT. We were an international
- 6:41company, so it got me opportunities to travel to
- 6:46foreign countries, Australia, New Zealand, Malaysia, different
- 6:50places like that to learn different cultures, but also to
- 6:57drive different technologies and, and changes and, and see
- 7:01the actual evolution of computing of the, the early 90s
- 7:07all the way through the 2000s. And, and how it progressed, you
- 7:11know, from year to year and, and how that progression actually
- 7:16speed up and how it became more rapid.
- 7:19You know, you used to a generation of computers was, you
- 7:24know, four to five years in technology was somewhere between
- 7:297 to 10 years. You could still work off of it.
- 7:33That's, that's going down to a lot of times in months,
- 7:36especially when you start talking about applications and
- 7:39and different things like that. If you are too slow and
- 7:43implementing whatever you're implementing today, if you're
- 7:47too slow at it is already been replaced by something new and
- 7:50better. So it, it really helped me
- 7:54develop an adaptability to change and how to implement
- 7:58change and and different things on a regular basis in a moving
- 8:02environment because you can't never take your systems down.
- 8:05You just have to implement it while you're on the go.
- 8:07So that was probably my most influential time.
- 8:13If you zoom out and you kind of look at the timeline of the time
- 8:19that you've been involved with technology going all the way
- 8:22back to green screen to today, what would you pick out as sort
- 8:27of like the biggest inflection point in tech, You know, green
- 8:33screen to PCPC to, you know, mainframe?
- 8:36I don't know. Yeah, well, I mean, you know,
- 8:39PCs came out in the in the 80's, the late 80s and getting on on
- 8:45every desktop. So just watching that
- 8:48progression and you know, I remember when wow 64 K, that's a
- 8:54lot, you know, and your dial up modem, you went from, you know,
- 8:5824K to, you know, 56, you know, compressed and it was like, wow,
- 9:04this is so much faster, you know, but and now we're talking
- 9:07gig speeds. I mean, you know, and so that
- 9:12whole transgression is one thing, but then you just take
- 9:17that compute power and everybody's got a computer in
- 9:19their hand now with a smartphone, right?
- 9:20I mean, so it, it's how all that technology is condensed into
- 9:26such a small and more efficient platform that as long as your
- 9:33eyes can see it, I mean, you, you can get the compute almost
- 9:37as small as you want it these these days.
- 9:40And, and data the same way. I mean, you know, on just a very
- 9:44small microchip, you can get terabytes of, of data now where,
- 9:49you know, used to, you had these huge disk or reel to reel tapes
- 9:53and different things and very, very minimal storage capacity.
- 9:57And, and now it's like the Sky's the limit if, if you can, if you
- 10:02want to do it or if you imagine it, it, the technology's there
- 10:06to support it. How did the opportunity at
- 10:10Smarina first become available to you?
- 10:12How did that come about? Well, I've known the owner for
- 10:16almost 30 years. We went to church together for a
- 10:19long time. He was a finisher in concrete.
- 10:22He and I are the same age and he started off finishing concrete
- 10:29and Nashville went through a big boom in the late 90s.
- 10:33Titans was coming to town. Predators Indoor Stadium was
- 10:37being built downtown Nashville, so a lot of construction jobs
- 10:43from the commercial standpoint was causing a congestion in the
- 10:49availability of time slots. And it got to where he was
- 10:53waiting on concrete so much he decided to open up his own
- 10:56plant. You know, these conversations
- 10:58started in like 98. And so I helped him on, you
- 11:03know, going through the the whole zoning process and meeting
- 11:09with different committees and different things during the
- 11:14voting process. And then when we finally got
- 11:17everything zoned, I helped him open up the first plant.
- 11:20I wired the network in the phone system and different things like
- 11:25that set up the PCs for it. So you were helping him on the
- 11:29tech side, but you were also helping him with like committee
- 11:32meetings and zoning and things that are sort of outside of what
- 11:36I would, you know, figure a, a tech guy to to kind of.
- 11:39Yeah. And it was mainly a yeah.
- 11:41And it was mainly a friendship thing.
- 11:42You know, back then we had talked about, you know, I was
- 11:44going to come in to to work for him and everything.
- 11:47But you know, we had four kids at home.
- 11:49I was used to insurance and the benefits.
- 11:52He was self-employed. So he was already used to, to
- 11:54not having those things. So it was a sacrifice that at
- 11:58that time I made a bad decision and didn't take him up on it and
- 12:02staying with him. But hindsight 2020, I got to
- 12:07learn a lot of technology that in 2017 when I did come to work
- 12:10for him that I was able to bring and and actually help the
- 12:13company out. So it it worked out in the long
- 12:16run to be good overall. What was the first big project
- 12:19that you got to tackle when you came in full time?
- 12:22Oh wow. It was the we were supported or
- 12:28SRM was supported that time by a third party MSP and they didn't
- 12:34realize it, but shortly after they hired me, that was in
- 12:37October and these by December that company was closing and and
- 12:42they, I think they saw the handwriting on the wall.
- 12:45They didn't realize it was going to be that fast.
- 12:47So I had to come in and learn a lot and do a lot of self
- 12:53discovery and what they were already doing.
- 12:55Now granted back then we were smaller company.
- 12:56We had about 50 locations, about 58 plants.
- 13:00Some of our locations have, you know, couple plants on them.
- 13:03We were only in the concrete business.
- 13:05We weren't in quarries, we weren't in cement distribution
- 13:08or making our own trucks or any of the other things that we're
- 13:11doing now. So we were a lot smaller scale.
- 13:16So coming in and learning it was was a lot easier than it would
- 13:21be, you know the size we are now.
- 13:24But yeah, just had to come into my own discovery or what was
- 13:28going on, learn the softwares off the off the bat because
- 13:32there wasn't a very much of A transition between me and the
- 13:37MSP that was supporting them to to in the past.
- 13:41So. So get us up to speed, kind of
- 13:44paint a picture of the products, the services that Smyrna
- 13:48provides today, who uses them, What for?
- 13:52Yeah. Well, our our main bread and
- 13:54butter of course is our concrete.
- 13:56That's what my gotten business for and I like to describe it
- 14:00that we're reversed upper mobility or whatever you call it
- 14:11the because we start off with the finished product and then we
- 14:15added to all the things that it takes to make that finished
- 14:17product. So we we start off in the ready
- 14:21mix. Now we're in the quarry
- 14:22business. So we mind our own sand and rock
- 14:25in a lot of the regions that we're in.
- 14:29We have strategic, strategic partnerships too with other
- 14:33quarry companies in areas where we can't supply our own rocker
- 14:36sand. And then we started getting in
- 14:40cement distribution. We're the number one cement
- 14:44importer in the in the country as far as you know distributing
- 14:48our own. We we sell to competitors as
- 14:50well in both of those side of the business and we've got
- 14:58strategic cement distribution terminals in eight locations
- 15:03right now and that's a rapid growing side of our business.
- 15:07On those locations. We have product stores which are
- 15:12basically your concrete finishing centric hardware
- 15:16stores where you can get the tools that it takes to to
- 15:19finish, finish concrete hammers, trials, that type of stuff.
- 15:26And then a few years ago we bought a manufacturing facility
- 15:30in Avila, Indiana where we manufacture our own trucks,
- 15:33Hollingshead Mixer Company, HMC. So we make our own trucks now as
- 15:38well. And as of recent, our most
- 15:41recent acquisition is in sunny California.
- 15:46We bought a company called Jonell Engineering and it
- 15:50specializes in the construction industry as far as an ERP system
- 15:57or order management system, as well as batch controls that it
- 16:01takes inside block plants. Making blocks, which is another
- 16:06side of the business we're in as well, is making blocks and
- 16:10septic tanks and culverts and anything you can make out of
- 16:12concrete. And so we purchased Jonell.
- 16:16So I guess from that standpoint, you could say we're an
- 16:19international company now because they actually have
- 16:21international customers. But SRM as a whole is is US
- 16:28centric. So a few things to unpack there.
- 16:31Did I hear you say that you're the largest importer?
- 16:35Of of yes of cement, Portland cement.
- 16:39And where does it get imported from?
- 16:40It sounds like with the quarries that you're you're mining
- 16:44everything that you need, but that's not the case.
- 16:46We import from Egypt, UAE, a lot of it's coming from the the
- 16:52Mediterranean. OK.
- 16:55And that's because we can't get it here or it's a different
- 16:58quality there or it's there's there's some advantage.
- 17:02Kind of both. There are there are cement
- 17:09manufacturing plants in the US, They're typically owned by a
- 17:15whole summer C Max someone that he knows in the cement industry.
- 17:21We buy from the foreign country because a pricing the the trade
- 17:29it, it's a lot easier. There's a good quality coming
- 17:33out of that part of the world too, of cement.
- 17:35We get some of the some of the best cement in the world from
- 17:38there, so. And and help a layperson
- 17:40understand the difference between cement and concrete.
- 17:43Cement is the ingredient. It's the powder.
- 17:46It has silica and some other things in it scientifically that
- 17:50when it reacts with water, it heats up and it solidifies and
- 17:59that's the bonding agent. Concrete is a mixture of cement,
- 18:06which is your cement cementitious products.
- 18:09Now that can be a mixture of cement and what we call slag,
- 18:12which is metal shavings or ash, which comes from a coal fire.
- 18:17Or you can just have straight cement.
- 18:19And then you have your aggregates, which is your sand
- 18:21and rock, and you mix those components together with water
- 18:26and that gives you your concrete.
- 18:28And so why are there different formulations of concrete?
- 18:32Strength, like when we're doing a high rise in New York, then
- 18:38you know it has to have the sway of without cracking for the for
- 18:44the tall skyscrapers that you do bridges again, you're talking
- 18:49about expanding and contracting long spans across water.
- 18:53One of our big projects is the Gordie Howe Bridge in Michigan
- 18:57connecting Michigan to Canada over the over the lake there.
- 19:01And so you know, you have again, the sway factors of it, it being
- 19:06expanded, the traffic coming across it and just different
- 19:09things like that. So you know, a normal, a typical
- 19:13sidewalk could probably handle a 2500 PSI, you know, because it's
- 19:17just foot traffic. Your driveway at home is, you
- 19:21know, maybe a 3000 or 3500. Then when you start getting into
- 19:25roads or parking lots where large trucks are going to be
- 19:29parking and driving to keep down on that crack, you need a higher
- 19:32strength. Same way with buildings.
- 19:35The higher you go up with the building, the higher the
- 19:37strength of the concrete has to be to support that.
- 19:40And so what's the key ingredient to make concrete stronger?
- 19:44It's the mixture of, of the amount of cement you use in it
- 19:51versus the, the rock and the sand ratio that you put in
- 19:58there. And then there's the chemicals
- 20:01that you had. There's a whole science behind
- 20:03it. I'm not going to pretend I know
- 20:04the science. I'm a computer guy, right?
- 20:06But there's a whole science behind that and how to determine
- 20:12your strength And, and you know, there's a, the water factor is
- 20:17called slump. That's how wet the concrete is
- 20:20when it shows up and. And you know, the wetter the
- 20:23concrete, the lower it's going, you know, it has the potential
- 20:26to lower that strength some and create issues and stuff.
- 20:30So again, we're getting into the science of it that I won't
- 20:33pretend to to know a whole lot about, but I know enough to
- 20:36support it. Fair enough.
- 20:39I, I just want to kind of highlight here for a moment and
- 20:42talk a little bit more about how vertically integrated it sounds
- 20:45like you guys are. I mean, to the point of, I mean
- 20:49quarries, that's a big step and that makes a lot of sense.
- 20:52And then you guys manufacture your own trucks.
- 20:55And if I understood the acquisition out in California,
- 20:58it sounds like some kind of a a software company that supports
- 21:01what you guys do is that? We have used Jonelle for years.
- 21:05They have a whole suite of softwares that manages order
- 21:11management where you can take concrete orders, aggregate
- 21:14orders, product store orders or block orders.
- 21:18And then they have app phone app tools.
- 21:24One of them is Clutch mobile where you can go in and you can
- 21:27monitor your day, track your day of how the orders are going and
- 21:30different things like that. As well as E ticketing where
- 21:36instead of printing out a paper ticket, it shows up on a tablet
- 21:39in a truck and they can get signed on glass technology from
- 21:44the customer, the foreman that's on the job.
- 21:46So there's a lot of technology there.
- 21:48They do from that standpoint. Then they have another side of
- 21:50the business that is in the control.
- 21:52So it's the actual PLC panel that goes inside the plan itself
- 21:58that controls all the conveyors and the weighing up of all these
- 22:03admixtures and the ingredients that we just discussed in going
- 22:09into the truck and actually making the concrete.
- 22:13So what could possibly be next in terms of integrating
- 22:16vertically? Well, it's hard to say.
- 22:21I mean, it's hard to say. It sounds like you guys have got
- 22:23all the bases covered. Well, yeah, there's the CIO and,
- 22:27you know, as my computer department, you know, I've got a
- 22:29good team and everything, so we get to support everything that
- 22:33the Hollingsheads have ventured into.
- 22:35So we've got, you know, all that and then we've got a hospitality
- 22:40side. That's the Smyrna airport, it's
- 22:42Hollingshead Aviation and then a couple of golf courses here in
- 22:46the local market that we support.
- 22:49They have their own construction company where they build houses.
- 22:52We have an air conditioning company where we install HVAC
- 22:56systems. We have here locally, we have
- 23:00our own explosive company that goes out to the mines and does
- 23:03the drilling and and sets the explosive charges for for the
- 23:08quarries and, and we support that as well so.
- 23:11We get to be such, you know, a huge size and scale like you
- 23:14guys are. It increasingly makes more
- 23:17financial sense to either acquire these capabilities or to
- 23:22develop them internally just if nothing else to support your own
- 23:26ventures. But then obviously you know
- 23:28things that you can offer to competitors too, right?
- 23:30It is, I mean in our, our internal mission is to be the
- 23:34largest construction manufacturer in the country.
- 23:38And right now we're in 23 States and we're marching toward that
- 23:4250 mark, right. So, but with that, you know, we,
- 23:46we like to bring the markets up that we're in as well, you know,
- 23:51because we believe in a healthy competition and, and everything
- 23:55because there's, there's always work to be done other than
- 24:00water. I think concrete is the the
- 24:02number one natural resource of consumption.
- 24:07Oh, that's wild to think about. Amazing.
- 24:10I, I want to talk about the Tennessee Orbee awards.
- 24:14I think it was 24 and 2025. Can you share first of all what
- 24:22those awards mean and and how you came to be a part of them?
- 24:26Yeah. You know, I've never heard of
- 24:29the Orbeez or Inspired network that it's part of.
- 24:32It's until I got nominated and it's, it's basically an award of
- 24:39your peers. You know, you're nominated for
- 24:42it and then other CIOs that are part of the organization get
- 24:48together and, and vote on who the winner is based off of, you
- 24:52know, interviews and that that we do, you know, through the
- 24:57organization and different things such as that.
- 25:02But I, it's a, it's a good honor.
- 25:04I love it, you know, the fact that I was, you know, thought of
- 25:08as that, but it's also a team A-Team thing, right?
- 25:11I mean, I didn't do all this by myself and I'm by no means
- 25:16supporting a, a company with 570 locations, you know, but on my
- 25:22own, I've got a team of 16, which when I tell a lot of
- 25:26people that they're like, wow, that's small and it, and it is.
- 25:29And, but I expect a lot from my team, just like the company
- 25:32expects a lot from me. And when we do from all of our,
- 25:34whether we're C-Suite, whether we're managers or whether we're,
- 25:38you know, hourly employees, whatever, there's not one thing
- 25:42that we don't expect from our employees that we don't expect
- 25:46out of ourselves. Our ownership, Mike, Jeff and
- 25:50Ryan, they're getting in trucks and delivering concrete on a
- 25:54regular basis. They'll jump in a yeah, they'll
- 25:57jump in a 18 Wheeler and deliver semen if it's needed.
- 26:01So even though we're a large company, we still do our very
- 26:07best to operate it in that small family environment.
- 26:11My, my guys, you know, they'll witness me jump in on a, a
- 26:15server that's down or a switch that's down or Sonic, you know,
- 26:18a firewall that's down, whatever the case might be, crawling
- 26:22around on floors, installing new equipment on acquisition day.
- 26:26Our acquisitions, you know, are, are unique, the way we do things
- 26:30and the way we grow and it, it's an all hands on deck type thing.
- 26:34So it's it. So getting back to the Orbeez
- 26:39with all that being said, I, I think it's just that environment
- 26:43that set me up for the honor is, you know, it's, it's definitely
- 26:50an award of your peers. And, you know, whether it's my
- 26:52vendors or fellow C level, you know, tech people that I've
- 26:58worked with or came in contact with, they get to see that first
- 27:01hand and, and work with that first hand.
- 27:05So. Teddy, as you think about the
- 27:08kind of explosive growth that Smear has gone through in the
- 27:10last 20 plus years, what special role do you think technology has
- 27:18played in that? It has played a big role
- 27:21considering how what our strategy is, right?
- 27:25A lot of companies when they acquire a company, it's like,
- 27:29OK, we bought it, but we're going to operate on these
- 27:32disparate systems for X number of months.
- 27:36That may be 12 months, maybe you know, 48 months, maybe six
- 27:41months. Our strategy is we go in, we buy
- 27:44a company regardless how big it is.
- 27:46The next day they're operating on our system.
- 27:49So yeah, we close on Monday, Tuesday, all sales are on our
- 27:53systems. So it's a big challenge.
- 27:54I mean our our largest acquisition today was 94 plants
- 28:00and we brought 94 plants live in a, you know, 24 hour period.
- 28:05And everybody says, how do you do that?
- 28:09And believe me, companies, when we acquire them and we tell them
- 28:13this is what we're going to do, they stand back, they cross
- 28:15their arms and we've got to see this because they're expecting
- 28:18this huge influx of failure about to happen, right?
- 28:23But technology has went a long way in that.
- 28:26And you know, and, and I like to, to, I'm proud of the, the
- 28:31strategy that we came up with. You know, we, we use a what I
- 28:35call a cookie cutter process. We everybody's on the same like
- 28:39equipment. We take our equipment in there,
- 28:41we get it stood up. A lot of times on those big
- 28:44acquisitions, we do get to go in a couple weeks ahead of time and
- 28:48start installing like our network.
- 28:51We can't break their network because they're still working,
- 28:53but we can install our side by side and and I have a process
- 28:58where we set up our network and even with Internet that's
- 29:02isolated to us so that we can create our hub and spoke
- 29:08communication coming back to us so that when we a during cut
- 29:14over week, the company knows we're buying them.
- 29:16They have access to our system. They can start putting orders in
- 29:19our system, right and stuff like that.
- 29:21But it allows us to go in on cut overnight and change all the
- 29:24equipment over to the new network in pretty rapid time.
- 29:29And so with that being said, it allows us to have all sales, all
- 29:34KP is all that stuff immediately being measured internally by by
- 29:40us and by our systems. And then it lets us as as the
- 29:45supporting groups, whether that's IT, whether that's
- 29:48financial accounting, whatever, to do the cleanup on the back
- 29:51end, you know, transferring numbers, transferring accounts
- 29:54and stuff like that. So we take the Ernst on
- 29:57ourselves to do the cleanup on the back end of it for the sake
- 30:02of having all the order management and the processing
- 30:05and and accounting processing and billing being on the front
- 30:10end on our systems. So we can start off from day one
- 30:15knowing where, you know, we need to, to get that EBITDA up to
- 30:19and, and all those different things because we're not working
- 30:23in disparate systems. We're not trying to pull KPIs
- 30:27and numbers from one system and compare it to this system to see
- 30:30how this acquisition is compared.
- 30:32It operates all as one company and they, they just fall right
- 30:36into other plants that are in that region unless it's a new
- 30:39state, you know, and then it, you know, they start building
- 30:41their own. Just the process of getting the
- 30:45data from one company's software, you know, they're,
- 30:50they're, they're a lot of times they're not using the same
- 30:53platforms, right? That's right.
- 30:55Just that process of getting the data from one platform to
- 30:57another. I mean, I'm an outsider, This
- 31:01isn't what I deal with, but I, I would guess that that typically
- 31:04takes weeks, if not months. Like how are you guys
- 31:07accomplishing even just that tiny slice of it?
- 31:10So it takes, it takes days and weeks and a lot of times it's
- 31:13taking spreadsheets and it, it's going through them and it, it,
- 31:16it's hours. I mean, but it's just the
- 31:18dedication from our leadership team, whether that's in
- 31:21operations, it's in financial accounting or within IT.
- 31:25We, we all come together and do the due diligence.
- 31:29Our accounts receivable department, you know, they go
- 31:35through all the AR data, the customers, our operations go
- 31:39through all the, the, the mixed designs and all the open quotes
- 31:44and P OS that are out there that they're in the middle of the
- 31:46projects, they're in the middle of.
- 31:48And yeah, it's a, it's a task, but it's something that we have
- 31:51now done several hundreds of times.
- 31:54And whether it's one plant, and that's what I meant by a cookie
- 31:58cutter, because it doesn't matter if it's one plant or it's
- 32:0270 plants or it's 100 plants, the process is the same.
- 32:06And we all know the process and we all come together and make
- 32:08the process work. And and so has most of the
- 32:12growth taken place through acquisitions or is there any
- 32:15like starting new from the ground up?
- 32:18Both we do what we call Greenfield or brownfield.
- 32:24Most of ours are actually brownfield.
- 32:25We even though we call them Greenfield.
- 32:28The difference between those is brownfield.
- 32:30It means it already existed as a, some sort of construction
- 32:35environment, you know, at one time.
- 32:38So it's grandfathered in from a zoning standpoint.
- 32:40And we go in and you know, like maybe it was a quarry back in
- 32:43the 80s and it hasn't been mined maybe in 1520, thirty years, but
- 32:49it's still zoned commercially and everything.
- 32:52We'll go in and we'll start mining it again.
- 32:54We'll set, you know, we'll bring in new equipment and stuff like
- 32:56that. We call it all Greenfield
- 32:59because if if it's an operational facility then it's
- 33:04an acquisition. If it's not running, then we
- 33:06just consider them all Greenfield instead of trying to
- 33:08get in the weeds of it. So in our mining started off in,
- 33:16in exactly just that it was a, it was a mine that had just been
- 33:20used, you know, basically for farming type rock and different
- 33:25things like that and was very rarely used.
- 33:31And we went in and we put in a, a permanent crusher and
- 33:34different things like that. And, and so it was kind of that
- 33:39Greenfield type. So it's a, it's a good
- 33:43combination of both. But because of the propensity of
- 33:47how large an acquisition can be, right?
- 33:50Like I said, our largest 1 to date is 94 locations where it's
- 33:54hard to Greenfield 94 locations overnight.
- 33:57You know that's going to take several years to do 94
- 34:00locations. So for us to go from 2017 fifty
- 34:04locations to now 570 locations, well over 600 plants.
- 34:08Because like I said, a lot of our locations have AB.
- 34:11Some of them even have an ABC configuration where they'll have
- 34:14three plants on one site. So 570 networks, 570 locations.
- 34:21It's good growth and we've enjoyed every bit of them.
- 34:27Are there some core guiding principles that you that Smyrna
- 34:33sort of embrace as you're taking on this mammoth growth?
- 34:38Court guiding as far as limitations or did you say core
- 34:44guiding? Core like principles.
- 34:46Oh, core principles. Guide you?
- 34:48Yeah. We do.
- 34:48We have our 5 standard principles.
- 34:50We always meet with the new employees that's coming in.
- 34:52We tell them what those five principles are and it it all
- 34:56stems around, you know, safety, quality, customer service, being
- 35:02a go getter and kindness, just, you know, being, being nice to
- 35:07one another, treat people the way you want to be treated.
- 35:10The the biblical golden rule, right?
- 35:13And so we feel like if we treat others the way that they want to
- 35:18be treated, the way we want to be treated, and we're kind of
- 35:22one another, then, you know, we'll maintain that closeness of
- 35:26a family relationship within our environment.
- 35:30I like that. How about a tech project that is
- 35:36maybe currently underway that you're really excited about or
- 35:39something that's coming that you're like, oh, boy, like this.
- 35:43This really gets me out of bed in the morning.
- 35:45Yeah. My department, my engineers and,
- 35:48and we're always laughing because we had, you know,
- 35:51projects that we wanted to have rolled out at the beginning of
- 35:54the year. And we, we've kind of slow
- 35:59rolled on to make sure we have all the bugs worked out, that
- 36:04it's working the way we want it to work and has an easiness of
- 36:09for us so that when we put it out to the user community, they
- 36:12won't have any issues. So we've been using, you know,
- 36:16this 10 trust technology that we're we're implementing for
- 36:20about four months now in the IT and, and we're getting real
- 36:25close probably within the next week or two rolling it out in,
- 36:28in the company. And, and then at the same time,
- 36:31one of the things we've been architecting is we, we as part
- 36:36of our business continuity plan, you know, we have ADR site like
- 36:42most companies our size do Dr. disaster recovery.
- 36:48So what I'm excited about is I'm like, OK, I've got all this
- 36:54money invested in this Dr. this disaster recovery site so that
- 36:58my production site goes down. They can come back up like, but
- 37:01you know, it's just sitting there and aging and I'm keeping
- 37:04them updated and, and, and it's good if ever needed, but it's
- 37:07not getting utilized. So what I'm excited about is we
- 37:13have implemented our network structure as well as our server
- 37:18structure and everything to allow that to be production one,
- 37:21production 2 active, active environment.
- 37:24So I'm leveraging the hardware at both sites.
- 37:27So instead of having to, to do these monthly tests or quarterly
- 37:34tests of failing over, they are, they're, they're both constantly
- 37:38running, you know, so now you know, the, the failovers just
- 37:42basically going to be pull the plug at site 1 and make sure
- 37:46everything's running good on site.
- 37:47You know, when all traffic goes to site 2 that we're still
- 37:50getting the performance that we won't.
- 37:52So I'm really excited about that.
- 37:54And we're, we're probably, you know, within a month, probably
- 37:58we're getting that implemented too.
- 38:00So we got a lot of things going on totally the other day.
- 38:02We got a lot of balls in the air.
- 38:04We just need to make sure none of them fall.
- 38:07What is the 10 trust tech that you mentioned?
- 38:12It's a product from Sonicwall called client secure Edge and it
- 38:20it protects both our hybrid of our hybrid environment, right,
- 38:23because we got an Azure Microsoft presence and then we
- 38:29got our four wall presence. So we've we've had a a zero
- 38:33trust around our four wall a lot.
- 38:35We had multi factor acting as our zero trust to our cloud
- 38:39present. This puts a true Halo around
- 38:44both of those at the same time of being more of just more
- 38:50security. Kind of a like a more.
- 38:52Security, that's right, more security.
- 38:54It's not only securing who the person is that's accessing it,
- 38:58but it's also securing the hardware that's.
- 39:01Accessing it, OK, it's a book or a podcast or a learning
- 39:12resource, a course, a framework, something that's been really
- 39:16helpful to you and your career path, Teddy, that you might
- 39:19recommend to listeners who aspire to something similar.
- 39:23Well, it's, it's an old book and, and I say that because I'm
- 39:29not a big, I'm not a big reader, you know, just straight off.
- 39:32I'd I'd rather listen to a podcast or something like that,
- 39:37but but the one thing that stuck out in my mind and and then the
- 39:42IT world, it really helps out. It was called if it's not broke,
- 39:46break it and basically it goes into change, change management,
- 39:54adapting a mindset of change because basically.
- 40:03In IT, you've got to be able to, to change.
- 40:05You got to be able to adapt. It's changing so fast.
- 40:09New technologies are coming in at such a, you know, a high rate
- 40:16and, and everything and you got to stay on top of it.
- 40:19And you can't allow your systems to become antiquated.
- 40:23There's, there's too many bad actors out there that's want to
- 40:25take advantage of of antiquated systems.
- 40:29And the, the easiest way to, to become vulnerable to that is to
- 40:33allow your not to stay on top of all the, the technology that's
- 40:38out there that will secure you from those bad actors.
- 40:42So it's called if it's not broke, break it Couldn't even
- 40:47remember to tell you who the author is right now, but it it
- 40:51helped me from a change principles standpoint.
- 40:55Yeah, never resting on your laurels.
- 40:57Always make sure that you're staying at the cutting edge.
- 41:01Just because it hasn't broken yet doesn't mean that it won't.
- 41:04So I had that forward vision to kind of be looking for how do
- 41:08you improve where the potential weakness is here, right?
- 41:10There's always a better way of doing things than the way you're
- 41:13doing it. And if you ever get in the
- 41:15mindset of thinking, I've got this, I know what I'm doing, and
- 41:20this is the only way to do it, then you're setting yourself up
- 41:23for failure because there's always an improvement out there
- 41:26that you can do something better, and you need to find
- 41:29that. Do you see AI being useful to
- 41:33your company yet? If so, how?
- 41:35If not in the. Future it's funny you asked that
- 41:38because yeah, we just jumped into AI.
- 41:40We kind of jumped in feet first, you know, we're head deep and,
- 41:44but no, we, we are starting to tread the waters of, of ChatGPT
- 41:50with an enterprise edition of that to get our departments used
- 41:55to how AI works, what they can use it for, what they can
- 41:59benefit from it and different things such as that.
- 42:02And then throughout May and June, July, we're going to be
- 42:07developing and rolling out departmental specific GPTS that
- 42:12they can take advantage of, as well as develop our own chat
- 42:16bots and, and AI interfaces. AI has been around for years.
- 42:22It's just the development now of large language models and
- 42:26neuroscience and different things of that kind of puts the
- 42:29reasoning into AI so that it can give you better responses.
- 42:35We all know the days of getting lost in an IVR, right?
- 42:38And call, call up on the phone and you got this robotic voice
- 42:42trying to talk to you and it either can't understand you or
- 42:46it takes you to the wrong prompt or it thinks that you want to do
- 42:49this and you want to do something else.
- 42:51You know, whatever the case might be.
- 42:53And but the AI today is so much further advanced than than what
- 42:58it was. And, but it's all-encompassing
- 43:02of, of the old AI, right? The APIs even in EDI and some of
- 43:07the other acronyms that we throw around in the tech world fall
- 43:10under artificial intelligence now because it's, it's a genic,
- 43:14right? You're having an agent in the
- 43:16background. That's, that's doing the process
- 43:18of what people used to do, whether that's transferring
- 43:23orders from system to system or whatever the case might be.
- 43:26So it's acting as a, as an agent of, of transferring that data or
- 43:31whether or not it's just a, a general aid AI or generative AI
- 43:35where you're asking it questions like you used to in a search
- 43:38engine and it, but it's giving back detailed responses.
- 43:42Now, you know, it's not giving you back this list and you pick
- 43:45through the list. It's carrying on a conversation
- 43:48we do through text or, or even through an avatar.
- 43:51You know, if you wanted to set up an avatar where it will
- 43:54actually sit there and talk to you what that response is of
- 43:57what you're searching for. So we're excited about AI,
- 44:01especially now that we own Jonelle and everything and, and
- 44:05seeing not only what we can do in our four walls, but you know,
- 44:10as we develop in our four, our four walls and we share it with
- 44:13the developing team of Jonel of what possibly could be, you
- 44:17know, in the future for, for their software and stuff.
- 44:21So. How you can commercialize that?
- 44:23Yeah. Think about one specific use
- 44:26case of AI that you want to use internally at at Smyrna and
- 44:30maybe walk us through that. Well, from a tech standpoint, we
- 44:34use it quite a bit in my department.
- 44:35I mean, whether it's analyzing, you know, our switching fabric
- 44:40or our, our routing fabric, whatever the case might be,
- 44:44whether it's layer two, layer 3 or whichever and looking for
- 44:48anomalies, you know, in, in our LAG and in our Vlans and
- 44:52different things like that. So as well like system logs and
- 44:56tell it like hey what what do you see here?
- 44:59Exactly. Exactly.
- 45:02And then, you know, also just programmatic.
- 45:07I mean, you know, I, I love to sit down and write a, a
- 45:10PowerShell script or a program or something that'll go out and
- 45:14make our jobs easier. And typically I could develop
- 45:18one in a couple of hours or whatever.
- 45:21I can put the parameters in ChatGPT and say, hey, I want
- 45:23this to do this based off of a flat file, blah, blah, blah,
- 45:26blah, blah. And just put everything in there
- 45:29in 5 seconds. I've got, you know, whole
- 45:31PowerShell script. I go out and test it and see if
- 45:35it does what I want it to do. And you know, so, and it's
- 45:38exactly what I would have wrote, but it would, you know, maybe
- 45:41take me, you know, a couple hours to do it.
- 45:43So it, it's saving us some time from that standpoint from as far
- 45:48as a company, you know, we're, we're wanting a chat bot, you
- 45:52know, that our employees, what they got at their fingertips
- 45:57now, but just present it to them in a different wrap.
- 46:02You know what, how much overtime did I have last week?
- 46:05You know, you had 31 hours, you know, or 20 hours or whatever
- 46:09the case might be. How much vacation days do I have
- 46:13left? You know, just make it
- 46:15interactive for our employees and different things like that.
- 46:18And the things that they're, like I said, they already have
- 46:20it in their app that they can get at their fingertips, but it
- 46:24just gives them another wrap of how they can get to that
- 46:27information and be presented to them.
- 46:31Teddy, I'm going to shift gears here for a second.
- 46:34Would like to hear about a serious challenge, either
- 46:37personal or professional, that you've overcome.
- 46:39What was it? How did you get through it?
- 46:42What did you learn? Yeah, so this goes back to high
- 46:46school, the when I was in elementary school, I graduated
- 46:52salutatorian, right. So, I mean, you know, I was
- 46:55second in my class in my in my elementary school.
- 46:59Then when I got to high school, something just kind of
- 47:02transitioned. I kind of lost focus, went
- 47:07through some rough patches at home and different things and
- 47:12just had this mentality of being towed long enough that, you
- 47:15know, you'll never amount to nothing.
- 47:17That, you know, I started living up to that ideal that I would.
- 47:21And so freshman, sophomore, junior year, I just kind of,
- 47:28yeah, I did class, I did school. You know, this is great.
- 47:31You know, I'm going to graduate in a couple years and then find
- 47:34out what life has in store for me.
- 47:38Then I met my wife, my wife now in my, the last part of my
- 47:43junior year, right about the time that, you know, we were, we
- 47:47were doing competitions and, and different things in, in OEA and,
- 47:52and things like that. And my mindset changed.
- 47:56I'm like, OK, I, I want to offer something better for my family
- 48:00than what, you know, what my parents have been able to offer
- 48:03to me. I had great parents.
- 48:07My dad told me a, a hard work ethic, you know, and what it
- 48:11means to be dedicated to working and providing to your family.
- 48:14We just never were, you know, I mean, I tell everybody we were
- 48:17dirt poor because we couldn't afford the dirt.
- 48:19We always rented and, and it wasn't high level rent neither,
- 48:23you know, I'm talking, you know, $3545 a month rents.
- 48:26I mean, it was, it was a very impoverished coming up.
- 48:31And but then at my end of my junior year, I'm like, I go to
- 48:36my guidance counselor and I'm like, I want to go to college.
- 48:39All I got left is my senior year and he's like, there's not
- 48:43enough time. You know, I'm like, there's got
- 48:45to be something you can do, you know, because go to college, you
- 48:47had to have foreign languages. You had to have so much math,
- 48:50You had so much of this without wasting a year of remedial.
- 48:54And, and I'm like, you know, I'll, I'll do whatever I have to
- 48:58do my senior year. So my senior year was packed
- 49:01with like two or three math classes and just, you name it.
- 49:06I mean, it was probably one of the roughest senior years
- 49:08anybody ever took. Most people was like, oh, I'll
- 49:11go have a day and then, you know, I'm off a half a day, you
- 49:13know, and. It.
- 49:14Because they've already done everything except for that
- 49:16fourth year of English or whatever.
- 49:18I was just the opposite. I had to cramp everything in my
- 49:21senior year. And so I ended up getting a
- 49:24scholarship. I ended up making it to college
- 49:27and different things. And my high school class
- 49:31actually voted me most likely to succeed.
- 49:35So yeah. So one year turned around from
- 49:39not caring, not knowing, you know, what life had in store for
- 49:43me, to just changing my mindset. And that's what it all is.
- 49:46It's a state of mind. People come from different walks
- 49:49of life. But if you set your mind to it
- 49:51that, hey, I'm going to do something different and I'm
- 49:54going to break the chain and you can accomplish anything your
- 49:58heart sets out to do. What was the treasure for you?
- 50:01Was it meeting your future, meeting your future wife and
- 50:04saying this is a woman I want to build a life with and a family
- 50:07with? Yeah.
- 50:08And we're still together now, 36 years later, so.
- 50:12And the family? Do you guys have kids?
- 50:14We have 4 kids and 15 grandchildren as a.
- 50:17Oh my goodness, yeah. Abundance of riches.
- 50:21Yeah, Quiver Full is the Bible stuff.
- 50:24I love that. I'd be curious to hear if you've
- 50:29got any advice for folks that are listening.
- 50:31You know, you've got 30 years of tech leadership.
- 50:35Maybe some folks are listening and they say, hey, I, I'm
- 50:39interested in tech. I aspire to be in a similar role
- 50:43of leadership in the tech space. As to what I'm hearing Teddy
- 50:47talk about what? What advice would you have for
- 50:49folks? Well, if you're just getting
- 50:51into tech, and I would suggest round, round yourself out
- 50:58because tech is, I mean, you know that it's this huge, huge,
- 51:03huge thing that we're talking about here.
- 51:06And whether that's cyber security developing, you know,
- 51:12networking systems, even telephony has its own special,
- 51:18special places. But if you just starting off
- 51:21round yourself out, know a little bit about it, all of it.
- 51:26And then once you get in it, you'll find out what area you
- 51:30really want to focus on. I know this probably don't sound
- 51:37the same as what a lot of people say, don't chase the buddy, but
- 51:40chase your dream. A lot of people say I want to be
- 51:44in cyber security because that's the highest paying job right
- 51:47now. You may not like cyber security,
- 51:50you know, you may get in and you may hate it.
- 51:52Then you got a job. You don't have a career.
- 51:55But if if you really want to get in tech, round yourself out, get
- 51:58in it and know it and find out what area you want to specialize
- 52:01in and then go after that. That'll make you a career.
- 52:08Powerful. I like that.
- 52:12What's one thing you wish more people knew about your industry?
- 52:17It's funny because when when you talk about, hey, I'm the CIO of
- 52:21a concrete company, they're like, oh, that must be an easy
- 52:23job, you know? How much tech could there be in?
- 52:26Concrete. How much tech can there be in
- 52:28concrete? You know, but you know it.
- 52:31It's, it's a highly technical world, though.
- 52:34I mean, it, it really is. I mean, and yeah, there are,
- 52:38there are some companies that are in it that operate off of a
- 52:41low tech, don't get me wrong, but they're, they're not
- 52:45building the scale, right. It's, it's a, a localized
- 52:49company with two or two or three plants.
- 52:51And, you know, and they, they get by with very low technology,
- 52:55but they're also at risk, even though they may not realize
- 52:59they're at risk, but they're at risk because they don't have the
- 53:01security around it and everything.
- 53:03They don't have the bull's eye on their back, of course.
- 53:05But now, you know, a lot of, a lot of these bad actors that are
- 53:10in our, our space, they don't necessarily have to have a, you
- 53:15know, a, a, a large company to go after anymore.
- 53:19You know, they're, they're going after the, the smaller, smaller
- 53:23fish, you know, and a lot of those with, with multiple
- 53:27payouts adds up to, to a large sum.
- 53:30So, but there is a lot of technology in in making a
- 53:35company this size just like it would be with any company a
- 53:39success and to keep the wheels turning.
- 53:42You think about it, we've got 7500 employees in in our company
- 53:48right now, got 570 locations. It's all driven by technology,
- 53:54you know, and one, one hour of that down, you're talking about
- 54:00millions of millions of dollars revenue being compromised or at
- 54:05risk. We do, we do have placeholders
- 54:08in place. We have manual processes in
- 54:10place to, to help us out in different things.
- 54:13But we, my whole team knows the severity of it, you know of a
- 54:19plant being down, especially a region or anything like that.
- 54:22And we operate at a very low failure rate.
- 54:28So we, we embrace the, the new nomenclature of fail fast,
- 54:34right? Because you don't have a whole
- 54:37lot of time to, to be down in, in our industry because it just
- 54:42creates issues. You know, there's a thing in
- 54:45concrete called Co joints. You don't want your technology
- 54:48to be responsible for a Co joint.
- 54:49What that is, is where you delivered.
- 54:52You're working on a large job, you delivered some of it.
- 54:55And now it's starting to to set up or to cure and there's a
- 54:59delay in getting that next truck in.
- 55:02So where that new concrete goes against the setting up concrete,
- 55:05it has the potentially of creating a coal joint there and
- 55:10and which isn't good, you know in the overall.
- 55:13Project failure point, right? It's yeah.
- 55:15It's exactly, it's a failure point, so you know, it.
- 55:19It's that's what I wish everybody knew is that, you
- 55:23know? Yeah, we're not scientist, you
- 55:26know, from the standpoint of saving lives, we're not doctors
- 55:29or anything like that. But you know, we're, we're very,
- 55:35we keep the, the, the country going.
- 55:38We you know, very few industries was considered during the the
- 55:43COVID pandemic, very few industries was considered.
- 55:52Essential. Essential, exactly.
- 55:54That's the word I was looking for essential and concrete was
- 55:56one of them. So we never missed a day of work
- 55:59and our plants continue to operate throughout the pandemic
- 56:03offering our goods and services. And whether it was setting up,
- 56:06helping set up the the pads for the mobile back shops that were
- 56:12being set up, providing gravel for the the parking lots or
- 56:18different things like that, or getting caught up on a lot of
- 56:21road work. A lot of states decided to get
- 56:23caught up on road work because there wasn't a lot of traffic.
- 56:26So we were considered essential. And that's just because
- 56:33concrete's important. Like I said, it's the number 2
- 56:37conserved natural resource in the world, so.
- 56:41Yeah, that still blows my mind, Teddy.
- 56:44Let's say a year from now you and I reconnect and you're
- 56:46celebrating something. What would that be?
- 56:49Hopefully it's been not just a finalist in the Orbeez, but
- 56:52maybe I'm winning, maybe it's grandchild #16 you know, I don't
- 57:01know, but it's both. Maybe it's both, and then maybe,
- 57:04who knows? Maybe it's the, you know, SRM
- 57:07just acquired, you know, another 100 plants.
- 57:10That would be great. I just got one more question for
- 57:14you, Teddy, But before I ask it, I want to do 2 things.
- 57:16Everyone listening today, I invite you to hit the follow
- 57:19button on your favorite podcast app so you can continue to get
- 57:22more great content like we have with this interview today with
- 57:26Teddy Hazelwood, the CIO of Smearna Ready Mix Concrete.
- 57:30Teddy, I also want to let people know, and I'll give you a choice
- 57:33here, either the best way to get in touch with you personally to
- 57:36follow your story or to follow that of Smearnas.
- 57:40What would that be? Well, the follow Smyrna is
- 57:43smyrnareadymix.com, smyrnareadymix.com and we keep
- 57:51it up to date with, you know what our acquisition, what our
- 57:54growth, what our everything that we're doing from a company
- 57:58standpoint. You can find me on LinkedIn,
- 58:01Teddy Hazelwood on LinkedIn to follow my career path.
- 58:06You can send me a invite there as well so that we can socially
- 58:12get connected and different things.
- 58:15Got it. And we'll include links to all
- 58:17those things you just mentioned in the show notes for folks.
- 58:20So last question for you, Teddy, as you look to the future, what
- 58:24are the exciting changes you feel are coming to your space in
- 58:28the next few years? Well, you just mentioned it AII
- 58:33mean that's, you know, there's a lot of buzzwords that come into
- 58:36ITIT loves buzzwords. You know, we like to throw out,
- 58:39you know, like I said a while ago, IDEDIAIVRAI, all all these
- 58:45acronyms that stand for something, right?
- 58:49But if you remember a few years ago, cloud was a big, big thing
- 58:54and oh, we got to move to the cloud.
- 58:55CEOs was grabbing it by the horns.
- 58:57We got to move to the cloud. Well, cloud infrastructure, you
- 59:02know, quickly, just a quick description of it is someone
- 59:07else is hosting the data center. There's not a computer in the
- 59:09cloud. The computer is sitting the data
- 59:12center sitting somewhere, whether that's Microsoft,
- 59:14Oracle, AWS, or some other data center that leases out space in
- 59:22their rack. And but it got dubbed cloud
- 59:28computing and because you accessed it through the
- 59:31Internet, AIS, where it's at today is different than AI of
- 59:37yesterday. You know, like I said, we've all
- 59:39gotten lost in those chat bots and the IVRS on the phones and
- 59:44different things like that where the technology didn't really
- 59:47understand you didn't take you where you wanted to go.
- 59:49And it led to frustration after frustration.
- 59:52The AI today is different from that.
- 59:55And it just keeps getting better and it's and it's getting
- 59:58better. I mean, the AI today is better
- 1:00:00than. When chat GPD first came out,
- 1:00:02you know, last year or the end of 2023, it's just light years
- 1:00:07ahead of where it was even then. And it's just progressively
- 1:00:11getting better and better. So in the next few years, that's
- 1:00:18going to change drastically, not just the IT space, but the
- 1:00:24everyday end user of technology space.
- 1:00:27The we all have Alexa or Google or something in our phones,
- 1:00:33right? Where we, Alexa turn on the, the
- 1:00:35music or turn on the TV or turn on the lights or whatever the
- 1:00:39case might be. That's just a touch of how smart
- 1:00:43our technology's going to be from a voice response.
- 1:00:46We're seeing it in cars, you know, where we can, we can talk
- 1:00:50to the car and tell it, you know, where we want to go and
- 1:00:53it, it brings up the locations or, you know, we speak to our
- 1:00:56phone to call, you know, look up a certain company or whatever
- 1:01:00the case might be that that's just the, the tip of the iceberg
- 1:01:04where AI is going to take us. Yeah, it's going to be so
- 1:01:07exciting to follow. Yeah.
- 1:01:09And Teddy, I want to be the first one to thank you for
- 1:01:11sharing both your time and your story with us today.
- 1:01:14I really appreciate it. Thank you, it's fun.
- 1:01:17Folks, that's a wrap on another episode of the Inspired Stories
- 1:01:20podcast. Thanks for learning with us
- 1:01:22today.