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Healthcare Rap: Where do Patient Experience & Consumer Centricity Intersect?
Where do Patient Experience & Consumer Centricity Intersect? Jared and Adam Cherrington started cooking up the idea for this episode while sitting in the back of a shuttle bus at Swaay.Health Live. The two discuss how to keep the voice of the patient a priority, where patient experience and consumer centricity overlap, and what they’re both seeing in these areas that give them hope … and frustration. All that, plus the Flava of the Week about whole-body scans. How do they work, who are the main players, and what’s their true value in a consumer’s constellation of care? Find all of our network…
The skinny
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