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Why Higher Ed Is Reinventing Its Service Model to Meet Evolving Student Expectations
Andy Otto from Missouri Western State University reveals how higher education is fundamentally shifting to meet the evolving needs of students—and what mission-driven leaders can learn from this transformation.This is the story of how a lifelong love of literature and a passion for guiding students through change can turn a small-town English teacher into a catalyst for educational innovation—showing how serving others and embracing failure leads to lasting impact.In this episode, you'll discover:How higher ed leverages technology and AI to personalize student engagement without losing the…
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