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163. Toan Dang. Intentional Outbound.

Today’s conversation is about outbound, but not the kind you usually hear about.

My guest is Toan Dang, someone who’s spent nearly two decades in outbound sales, not just running plays, but surviving them. Long before outbound became a discipline full of tools, dashboards, and frameworks, Toan learned it the hard way: through pressure, uncertainty, and the need to make judgment calls when there was no playbook to lean on.

In an era where sales teams have more data than ever, more signals, more activity metrics, and more automation, outbound somehow feels harder—not easier. And Toan has a…

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