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Ransomware Response: What to Do in the First Hour

Ransomware rarely arrives at a convenient time. It might start with an employee reporting that they cannot open a file, a server suddenly becoming unavailable, or a ransom note appearing on multiple computers at once. Within minutes, the situation can move from “something is wrong with IT” to a business-wide incident affecting employees, customers, systems, and critical operations. The first hour matters because ransomware can spread quickly, and the actions taken during those first moments can either help contain the incident or make the eventual investigation and recovery more difficult…

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