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How a Customer Service Rep Built a 6000 Monthly Side Hustle in Process Documentation
Episode 60 of The Side Hustle Career Podcast: Lucas and Luna dive into the story of Maria, a customer service rep at a mid-sized insurance company, who turned her knack for writing clear instructions into a $6,000 monthly side hustle in process documentation. They break down how she identified the need, priced her services, and built a client base among small businesses drowning in undocumented workflows. Specific numbers: $150 per process document, average 40 documents per month, 15 hours per week. Plus a practical framework for listeners to audit their own workplace for documentation gaps…
The skinny
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