How Equifax Connects AI Data and Human Support in Government Services
What can private companies learn from government caseworkers about adopting automation and using data more effectively? In this episode of Tech Talks Daily, I speak with David Turner, General Manager and Senior Vice President of Government Services at Equifax Workforce Solutions, about public sector automation, data modernization, and the people responsible for delivering social services. The conversation begins with a surprising finding from an Equifax Government Services study of over 500 U.S. government employees. Every respondent expected efficiency to improve during the following year…
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