Telstra outage sparks emergency call crisis

7News Just In · Jul 9, 2026 · 2m

A nationwide Telstra network outage that began at 4.30am caused widespread disruption across Australia, affecting emergency triple-zero calls, regional train services, and small business payment systems. Telstra's Chief Financial Officer Michael Ackland confirmed 639 welfare checks were conducted for failed emergency calls, with seven callers requiring assistance. The communications watchdog is investigating the software-related incident, with potential fines exceeding $30 million, while Telstra considers compensation for affected customers and businesses.See omnystudio.com/listener for…