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Four Headers, Zero Metrics: An Empty Huddle Board in the ICU Hallway
A close family member spent time in a hospital ICU recently. The clinical care, as far as I could tell, was excellent. The nurses were attentive. The physicians explained things clearly, and more than once. I'm grateful, and I don't take any of it for granted. I also walked past a bulletin board in a public hallway, several times a day, for days. It was a huddle board. Or it had been one. Four headers […] The post Four Headers, Zero Metrics: An Empty Huddle Board in the ICU Hallway by Mark Graban appeared first at Lean Blog by Mark Graban.
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