Omdia: Navigating Slow Growth and Agentic Risk in the 2026 MSP Market
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In a discussion on the current state of the channel, Robin Ody, Principal Analyst at Omdia, talked about the value gap currently stalling MSP growth. While the shift toward high-margin services like GRC (Governance, Risk, and Compliance) and vCISO roles is essential, many providers are struggling to operationalize these offerings due to the sheer complexity of the 2026 tech stack. With organic growth slowing—as 70% of new business is now merely “churn” from competing MSPs—Robin emphasized that resilience is the new ROI. This is especially true regarding Agentic AI; while AI…
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