Latest / Pod Therapy / #361: Telehealth Strategies, Disappearing Friends, Dumb Customers
Transcript
- 0:00Speaker 1: It gets a little moist.
- 0:04Speaker 2: Yeah, this episode is made possible by our then the
- 0:21Speaker 2: dark Lord himself, Jim's fashion Fasha, our therapy Partner's journey
- 0:28Speaker 2: and tickets ticket Happy Toyota than from Fabulous Las Vegas, Nevada.
- 0:32Speaker 2: This is pod therapy, Real people, real problems, and therapist
- 0:36Speaker 2: can say your questions anonymously at pod therapy dot net
- 0:39Speaker 2: or email us at pod therapy guys at gmail dot com.
- 0:43Speaker 3: Broadcasting from the Turn that's Jim, that's Whitney.
- 0:45Speaker 1: I'm Nick.
- 0:45Speaker 3: It's time for some pod therapy.
- 0:47Speaker 1: Welcome to December. It is the December to remember, you know,
- 0:51Speaker 1: it's also Alzheimer's Awareness Month. Ironically, it just is. It
- 0:55Speaker 1: just is. Here's the thing to get ahead of that.
- 0:57Speaker 1: I didn't even and I forgot about that joke. Yeah,
- 1:00Speaker 1: I've already cut it off. I think we've made this
- 1:04Speaker 1: joke before. It's not observation, observation.
- 1:09Speaker 2: I remember.
- 1:10Speaker 1: No, I don't know I would say that. I feel
- 1:13Speaker 1: like every year we do that, they're all gonna think
- 1:15Speaker 1: it's a bit. I know there's no way out.
- 1:18Speaker 2: They're all gonna be convinced because I know I've done
- 1:21Speaker 2: the toy I've done the toyon joke before, and I've
- 1:25Speaker 2: jumped I've jumped.
- 1:26Speaker 1: In with did you know that we do this? I
- 1:31Speaker 1: believe you. I felt it too.
- 1:34Speaker 4: AARP Yeah, yeah, every time I heard the commercials for
- 1:39Speaker 4: aar P and they're like, it doesn't matter how old
- 1:41Speaker 4: you are. Think of Jim.
- 1:43Speaker 1: I got my mom signed up for it while she
- 1:45Speaker 1: was visiting. I was like, you remember of AIRP and
- 1:47Speaker 1: she was so offensive. Yeah. I was like, you need
- 1:51Speaker 1: to use my code. She's like, why are you a member?
- 1:53Speaker 1: I'm like, it's so good. That discounts are amazing. It's
- 1:57Speaker 1: like I got a toe bag I sold her at
- 1:59Speaker 1: the toepads Like, damn, that's a.
- 2:01Speaker 5: Really good It's the best AARP discount you've gotten so far.
- 2:04Speaker 1: It's you get your money on hotels. So that hotel
- 2:09Speaker 1: I have. So in the summer, we did a bunch
- 2:11Speaker 1: of traveling. That's when we go visit everything, and that's
- 2:14Speaker 1: where you get your money back. You're getting five okay, yeah,
- 2:18Speaker 1: and then you're getting like a little bit off of
- 2:20Speaker 1: like you know, restaurants like Denny's and stuff, but.
- 2:23Speaker 5: Only from the hours of three thirty to five thirty PM.
- 2:26Speaker 2: YEA very specifically, uh, who's gonna eat after that special?
- 2:32Speaker 1: Maybe to get it, gotta get it hurt special things
- 2:37Speaker 1: to Spirit Airlines, who sent me more points for my birthday?
- 2:41Speaker 2: Oh good, it's great Free Spirit.
- 2:48Speaker 1: You've literally declared bankruptcy.
- 2:50Speaker 4: Yeah, I'm still sending me monopoly money up.
- 2:56Speaker 1: Everybody gets a thousand.
- 2:58Speaker 5: You also got some podcast dollars as well a lot
- 3:01Speaker 5: therapy dollars to druze.
- 3:05Speaker 1: All right, we got some great questions for today's show.
- 3:07Speaker 1: Leading off is effective teletherapy? From anonymous. It seems that
- 3:12Speaker 1: most therapists have switched to using video conference systems for
- 3:16Speaker 1: therapy sessions. It seems hard to find anyone who will
- 3:19Speaker 1: do in person sessions anymore. They both seem to be effective,
- 3:23Speaker 1: Both seem to have their pros and cons. Is there
- 3:25Speaker 1: anything someone should do to make video therapy as good
- 3:29Speaker 1: as possible? One thing I was thinking was, when a
- 3:32Speaker 1: patient has given all the prerequisites to run one side
- 3:35Speaker 1: of the call, you need a computer with these specs,
- 3:38Speaker 1: this sort of web browser, camera, et cetera. Maybe one
- 3:41Speaker 1: of the prerect maybe one of the prerecs to suggest
- 3:46Speaker 1: is that a box of tissues should be within arms reach.
- 3:49Speaker 1: It usually is there for in person sessions, but it
- 3:53Speaker 1: might be something that someone might not think about. In telehealth,
- 3:56Speaker 1: I've seen some practice websites that suggest that you should
- 3:59Speaker 1: close all other programs for performance reasons. Is it really
- 4:03Speaker 1: that or is it so that you don't start scrolling
- 4:05Speaker 1: through Reddit during a session. I usually move the window
- 4:09Speaker 1: the video is in into its own desktop, so the
- 4:12Speaker 1: other open windows aren't around during therapy, but everything is
- 4:16Speaker 1: back in one place once I switched to the original desktop.
- 4:20Speaker 1: For the times that I've had in person therapy, it
- 4:22Speaker 1: was a bit of a break in the day. I
- 4:24Speaker 1: had to drive from work, go to the office the
- 4:26Speaker 1: practice was in wait in the waiting room, and then
- 4:29Speaker 1: after the session drive back. Teletherapy doesn't take that same
- 4:34Speaker 1: chunk out of the day, But on the other hand,
- 4:36Speaker 1: it can be pretty abrupt. I can be working until
- 4:39Speaker 1: the minute the session starts, still be in sitting in
- 4:42Speaker 1: the same chair I've been in all morning, and then
- 4:45Speaker 1: the moment the session ends, I can be right back
- 4:48Speaker 1: to work with its accompanying pressures. It's almost that the
- 4:52Speaker 1: going from location to location when therapy was in session
- 4:56Speaker 1: separated it a bit and made it more of an
- 4:59Speaker 1: explicit entry and exiting of a certain space, a certain feeling,
- 5:03Speaker 1: and a different mode of attending. Would I be better
- 5:05Speaker 1: off having therapy in a different room from my office,
- 5:09Speaker 1: so I have to leave one and go to the other,
- 5:11Speaker 1: maybe take a walk around the block after the therapy
- 5:14Speaker 1: session before going back to work. If in person sessions
- 5:17Speaker 1: and video sessions are different, what are the best ways
- 5:21Speaker 1: of making either one more effective than it could be?
- 5:25Speaker 1: Thanks Anonymous. I feel like there's something that's come up before, right,
- 5:30Speaker 1: you know, not this flavor of it. I like this
- 5:33Speaker 1: version of Look, I'm not you know, saying this is
- 5:36Speaker 1: a bad thing. How can I do this in probably
- 5:40Speaker 1: the best recommended way. Let's think about what the differences
- 5:43Speaker 1: are like that, Yeah, this is a really.
- 5:45Speaker 5: But I think we have talked about the action of
- 5:49Speaker 5: going to the therapist's office and kind of having that
- 5:52Speaker 5: time set aside, because.
- 5:53Speaker 1: A lot of people will say the drive to the office,
- 5:56Speaker 1: they're gathering their thoughts, they're kind of doing an inventory.
- 5:59Speaker 1: What am I going to talk about with this person?
- 6:01Speaker 1: Whereas I'm sure the telehealth thing it is like that.
- 6:04Speaker 1: I mean, you just like, Okay, you're doing one thing and.
- 6:06Speaker 5: You set an alarm for five minutes before you joined
- 6:09Speaker 5: the call.
- 6:10Speaker 1: Problem run in the other room, you probably do and
- 6:12Speaker 1: there's not that same prep.
- 6:14Speaker 3: Yeah.
- 6:14Speaker 2: I mean if if if therapy is like any emotional
- 6:19Speaker 2: exercise of going to the gym, then it makes sense
- 6:23Speaker 2: like you should have kind.
- 6:23Speaker 3: Of a warm up exercise and you should have a
- 6:25Speaker 3: cool down.
- 6:26Speaker 1: Yeah.
- 6:26Speaker 2: I think that's kind of what the drive to and
- 6:28Speaker 2: from kind of works as as it kind of serves
- 6:31Speaker 2: that purpose of being a cool down and kind of
- 6:34Speaker 2: be able to shift gears slowly. So yeah, if you're
- 6:37Speaker 2: doing telehealth, I like the idea. I had not even
- 6:39Speaker 2: thought of that, but I like the idea of like,
- 6:42Speaker 2: you know, going.
- 6:42Speaker 3: For a walk afterwards. Yeah, just around the flock, just
- 6:45Speaker 3: to get out.
- 6:45Speaker 1: So do something take ten minutes and you compress little.
- 6:48Speaker 1: I think that there's a there's a best of both
- 6:50Speaker 1: worlds here, because like, if you're in Vegas, which is
- 6:52Speaker 1: a not heavy traffic town, you could be commuting thirty
- 6:56Speaker 1: minutes too, and from that's an hour back out of
- 6:58Speaker 1: your day that you lost plus hour of therapy. Plus
- 7:01Speaker 1: you know, you might be hanging out in a waiting
- 7:02Speaker 1: room because it's not all precise. You might get their
- 7:04Speaker 1: fifteen minutes early, but you think about your walk suggestion
- 7:08Speaker 1: it can be much more efficient and still get this
- 7:11Speaker 1: effect where you take one quick lap around the block.
- 7:14Speaker 1: You mean you're still saving a lot of time. Yeah,
- 7:16Speaker 1: you're still getting all that time back. And I think
- 7:18Speaker 1: that you're being efficient with your day, but there is
- 7:21Speaker 1: maybe room to create some kind of I like that.
- 7:24Speaker 5: Well you're setting aside an hour, set aside an hour
- 7:26Speaker 5: in twenty minutes. There you go do ten before ten afterward. Yeah,
- 7:30Speaker 5: I like that a lot. The question of doing this
- 7:34Speaker 5: in a different room this has come up. So I'm
- 7:37Speaker 5: one hundred percent telehealth now, and this is something I've
- 7:40Speaker 5: seen with other people. And it's interesting because I've talked
- 7:44Speaker 5: to folks that specifically will move to like their kitchen table,
- 7:48Speaker 5: and if they do work from home, that is part.
- 7:50Speaker 5: And I'll say, like, oh, it's interesting because I know
- 7:52Speaker 5: you work from home. You probably have a really good
- 7:53Speaker 5: tech setup in your office like I do. But I'm
- 7:56Speaker 5: intentionally doing this on the laptop in the living room
- 7:59Speaker 5: on a couch because I want this to feel more
- 8:02Speaker 5: natural to me.
- 8:02Speaker 1: I don't want to feel like I'm at work like
- 8:04Speaker 1: that because I think a lot of people also get
- 8:06Speaker 1: really distracted, and this is something I can tell and
- 8:09Speaker 1: I always feel self conscious because I'm worried they're going
- 8:11Speaker 1: to notice my eyes popping around. But I warned them
- 8:13Speaker 1: in the beginning. I kind of do an orientation and
- 8:15Speaker 1: tell them, like, if we were in office, you would
- 8:18Speaker 1: not be surprised to notice my eyes are not transfixed
- 8:21Speaker 1: upon you because I am often looking down and writing.
- 8:24Speaker 1: The difference in office is you can see the thing
- 8:26Speaker 1: I'm writing upon right, and it doesn't break the vibe.
- 8:29Speaker 1: But in telehealth you can't. You don't just do the
- 8:32Speaker 1: like the zoom filter where it's yeah I should Oh,
- 8:36Speaker 1: I totally do that. I looked into a filter that
- 8:38Speaker 1: makes your eyes always look like they're looking into the
- 8:41Speaker 1: camera horrif. Yeah, yeah exactly.
- 8:44Speaker 6: Can you also say it to never blink? Yes, it
- 8:48Speaker 6: doesn't blink you. No, it just that comes in that
- 8:51Speaker 6: is featured. Yeah, designed, never mind do that.
- 8:55Speaker 1: But no, that will happen is you'll be talking to
- 8:57Speaker 1: somebody and sometimes they're like they're getting pinged or they're
- 8:59Speaker 1: getting messages. Is it like pop ups are happening, and
- 9:02Speaker 1: so it's like okay, and and so I I like
- 9:05Speaker 1: that idea writer of of maybe kind of interrupting the
- 9:08Speaker 1: space and giving yourself permission to sort of get into
- 9:10Speaker 1: a different mindset as well.
- 9:12Speaker 4: Yeah, if you're at work too. I don't know how.
- 9:14Speaker 4: It depends on your setup, where your car is at,
- 9:17Speaker 4: and all of that. But I've had clients go out
- 9:19Speaker 4: to their car if they need privacy. But that does depend.
- 9:22Speaker 4: If it's like summer in Vegas, you probably can't.
- 9:24Speaker 1: Be matter crank so loud you can't hear them.
- 9:27Speaker 4: Yeah, but if you're in a mad climate, you can
- 9:30Speaker 4: go into a garage or some space like that. I
- 9:34Speaker 4: meant like covered garage, yes, and your personal garage.
- 9:42Speaker 1: Closer, closer. Damn it, Jesus, everybody's getting this. Everybody. This
- 9:52Speaker 1: game is the master. This is dumb.
- 9:54Speaker 5: Okay, what about the thing with shutting down the other programs?
- 10:02Speaker 5: Because when when the writer first said that, I assumed, no,
- 10:05Speaker 5: this is just a thing that they tell people because
- 10:07Speaker 5: some people have shitty computers and can't run multiple programs.
- 10:11Speaker 5: But do you think there is something to the kind
- 10:13Speaker 5: of eliminating distractions?
- 10:16Speaker 4: I really yeah. I I mean maybe knock on Wood
- 10:20Speaker 4: have just been lucky, But I have not really noticed
- 10:23Speaker 4: a huge problem with a client like looking around or
- 10:26Speaker 4: doing other things. There's only one client that this came up,
- 10:30Speaker 4: and that was because they were on the spectrum and
- 10:34Speaker 4: ADHD and it was like if they weren't doing other things,
- 10:38Speaker 4: it like messed with them. They that kind of helped
- 10:41Speaker 4: them focus. Oh yes, yes, exactly. They needed something to
- 10:44Speaker 4: be doing so they could talk and be more open
- 10:47Speaker 4: because it's very difficult for them.
- 10:48Speaker 2: I went to this morning in Vegas. There was a
- 10:53Speaker 2: round table discussion on problem gambling in Nevada.
- 10:59Speaker 4: That's a problem here, can believe it or not.
- 11:02Speaker 1: The problem is they're not gambling enough. Yeah, yeah, we
- 11:04Speaker 1: gotta work. Was the table at craps table.
- 11:09Speaker 2: It wasn't but I did have a problem because it
- 11:12Speaker 2: was a rectangle.
- 11:13Speaker 3: It was not round, and that.
- 11:15Speaker 5: I don't advertise it as a round table exactly if
- 11:17Speaker 5: you're going to just show up and have a rec
- 11:19Speaker 5: table take catfish.
- 11:20Speaker 2: But one of the things that they had they had
- 11:22Speaker 2: when they put this on, they bought a whole bunch
- 11:25Speaker 2: of just random.
- 11:26Speaker 3: Knickknacks to have at the table all the way around.
- 11:29Speaker 2: And so I was constantly just playing with something like
- 11:32Speaker 2: I was paying attention, but I just like that well
- 11:34Speaker 2: ship right now, like I've got a bottle open.
- 11:36Speaker 4: In my hand.
- 11:37Speaker 1: Yeah, there's a bottle of it on Nick's thumb.
- 11:40Speaker 3: Always have this, and I'm always there.
- 11:44Speaker 1: Always that's gems.
- 11:46Speaker 2: Yeah, but there's always something that I have on with
- 11:48Speaker 2: my hands, and so I can totally understand that. Like
- 11:50Speaker 2: with the web browser thing, I probably if I was
- 11:53Speaker 2: the counselor or therapist, I wouldn't even bring it up
- 11:56Speaker 2: unless it became a problem.
- 11:58Speaker 1: Yeah.
- 11:58Speaker 4: Yeah, that's so hard because I I feel like colleagues
- 12:00Speaker 4: of mine have mentioned issues like their client would be
- 12:04Speaker 4: like going through a drive through or something crazy, and
- 12:06Speaker 4: I'm like, yeah.
- 12:08Speaker 1: Yeah, and you know, I have mixed feelings about that.
- 12:10Speaker 1: So like you could say, don't be driving, yeah yeah, yeah, yeah.
- 12:13Speaker 1: I mean but that will happen often is I'll jump
- 12:15Speaker 1: into the zoom and the they're in their car and
- 12:18Speaker 1: I can tell they're driving. They're like, hey, I am
- 12:19Speaker 1: five minutes away from home. I'm sorry, which goes back
- 12:21Speaker 1: to the author's point of like sometimes you time this
- 12:24Speaker 1: too close right and you don't have that same loading zone.
- 12:27Speaker 1: And you know why, I think every telehealth therapist has
- 12:30Speaker 1: a procedure for that, you know of like okay, we're
- 12:32Speaker 1: turning off zoom. You know, we're going to phone at
- 12:35Speaker 1: a minimum, or we're waiting like until you're in a.
- 12:37Speaker 4: Safe actually would text my therapist I'm going to be
- 12:40Speaker 4: five minutes late.
- 12:41Speaker 1: Right, Yeah, so there's there's definitely some safety procedures there.
- 12:45Speaker 1: But I do see a lot of folks that will
- 12:48Speaker 1: actually choose intentionally to do therapy and take a walk
- 12:53Speaker 1: or something to that, like.
- 12:54Speaker 4: Walk and talk. Yeah, and I would clean sometimes. Yeah,
- 12:58Speaker 4: they're like, hey, I'm just going to clean my partner
- 13:00Speaker 4: like that.
- 13:01Speaker 1: This is an option. And again just going back to
- 13:03Speaker 1: the stimming and like some people benefit from having this
- 13:06Speaker 1: other thing that they can do.
- 13:08Speaker 5: Like going and doing therapy just like sitting out in
- 13:10Speaker 5: a little neighborhood park or something.
- 13:12Speaker 1: Yes, just sounds lovely. Yeah, I've definitely seen people. I mean,
- 13:17Speaker 1: obviously over the years, I've seen you know, everybody do
- 13:19Speaker 1: everything at this point. But it val you have how
- 13:21Speaker 1: there it is? Damn it. You know, I don't like
- 13:25Speaker 1: that I'm setting them up like that. That upsets me, Like,
- 13:28Speaker 1: you know, I'm trying to get mine in there and
- 13:29Speaker 1: nobody laughs, and then I'm setting them up. Nobody wance
- 13:32Speaker 1: your is in there? Yeah, damn it, damn it's patroon
- 13:36Speaker 1: dot Com slash therapy. Uh to be in on the jokes,
- 13:39Speaker 1: but yeah, so like I definitely am okay with that.
- 13:42Speaker 1: I think that I like the diversity. I like that
- 13:45Speaker 1: people can do it if you're trying to maximize the experience.
- 13:49Speaker 1: I mean I don't. I've never been too fussy about
- 13:52Speaker 1: like you have to close all your programs or anything that.
- 13:54Speaker 1: I don't give a lot of instructions to people because
- 13:56Speaker 1: I want it to be simple. But I do have
- 13:59Speaker 1: a bone to pick about this.
- 14:01Speaker 3: On there.
- 14:01Speaker 1: It is so not okay tacking the layoute just pause
- 14:07Speaker 1: for it. Yeah, yeah, good point. So I don't like
- 14:10Speaker 1: just force it in there. God damn it, it worked.
- 14:16Speaker 1: I mean you didn't you You just did it too good?
- 14:21Speaker 1: All right? But no, like so like one thing that
- 14:24Speaker 1: bothers me. As the writer said, a lot of therapists
- 14:27Speaker 1: are going to tell Fine, there's a lot of reasons
- 14:30Speaker 1: for that. I think a this healthcare medium turned out
- 14:32Speaker 1: to lend itself to this and we didn't see it
- 14:35Speaker 1: a drop in efficacy, which is fantastic, that's great, But
- 14:38Speaker 1: also the affordability I think for the model. We all
- 14:41Speaker 1: already know that mental health struggles for profitability, and so
- 14:45Speaker 1: that's taken away a lot of overhead for a lot
- 14:47Speaker 1: of therapists. That allows them to get a little closer
- 14:49Speaker 1: to profitability, which is making the profession more sustainable, to
- 14:52Speaker 1: attracting more people into it. There's a lot of things
- 14:54Speaker 1: I think is really good about this model. But one
- 14:57Speaker 1: thing that gets me a little upset is when I
- 15:00Speaker 1: therapists that get like the freest, cheapest telehealth platform that
- 15:04Speaker 1: they can use, and I don't. I'm really tempted to
- 15:07Speaker 1: name check, but I don't want anybody out there to
- 15:08Speaker 1: get itchy if they're like my therapist. They don't just
- 15:11Speaker 1: like pay fors like Zoom Pro or something. A lot
- 15:13Speaker 1: of them don't, So like I pay not only for Zoom,
- 15:16Speaker 1: but like for the hippo compliant level of Zoom. Okay,
- 15:19Speaker 1: which is nice because it's like a you know, it's
- 15:21Speaker 1: the VIP one or what it's not. No, it's like
- 15:24Speaker 1: fifty bucks a month, exactly, which I should. I don't
- 15:27Speaker 1: pay office rent anymore.
- 15:28Speaker 4: Yeah, exactly, fine.
- 15:30Speaker 1: Yeah, Like I traded nine hundred dollars in office rent
- 15:32Speaker 1: for fifty dollars a month to run a good version
- 15:34Speaker 1: of Zoom.
- 15:35Speaker 5: But then that's not therapists that are having to like
- 15:38Speaker 5: kick their clients off of the Zoom meeting because their
- 15:41Speaker 5: hour is up.
- 15:41Speaker 1: Are there, it's forty five minutes And there are people
- 15:45Speaker 1: using the free versions. That's what I mean. That offends me.
- 15:48Speaker 1: I don't think you should do that. There's people using
- 15:50Speaker 1: well I'll name check a few. Doxy dot Me is
- 15:52Speaker 1: another one that's like free, and there's some other really
- 15:56Speaker 1: cheap o ones. It was like a Vimeo or Visio,
- 15:59Speaker 1: and like I always high practices that instruct all of
- 16:03Speaker 1: their therapists. This is the one we use and always
- 16:06Speaker 1: get made. Well, yeah it's not hip a compliant.
- 16:09Speaker 3: That's problematical.
- 16:11Speaker 1: Well they are hip a compliant, but they're like these
- 16:14Speaker 1: weird free like platforms that are trying to like sell something.
- 16:19Speaker 4: Else that I was going to say, there's some other angle.
- 16:21Speaker 1: Where's the money? Yeah, and so like I don't like
- 16:23Speaker 1: it because you get what you pay for, like the
- 16:25Speaker 1: I think the patient deserves a polished, good, reliable experience.
- 16:29Speaker 1: Which is why I like Zoom because it's it's like, look,
- 16:32Speaker 1: it's going to work, Like you install it on your device,
- 16:35Speaker 1: it will work across every device and everybody knows how
- 16:37Speaker 1: to use it. It works or it's just it's kind
- 16:39Speaker 1: of just out there and I'm paying for it, right,
- 16:41Speaker 1: I'm going to pay to make sure it's the good
- 16:43Speaker 1: version of this. Your platform is going to work, there's
- 16:45Speaker 1: not if there's an interruption, it's gonna be internet based,
- 16:47Speaker 1: not going to be the program. So I mean that's
- 16:50Speaker 1: something that I you don't have any control over that, writer,
- 16:53Speaker 1: because like ultimately your therapist is going to choose whatever
- 16:55Speaker 1: platform works for them. And a lot of our electronic
- 16:58Speaker 1: health records now where we keep your medical notes, those
- 17:01Speaker 1: are now often coming with the built in telehealth side,
- 17:06Speaker 1: which I'm fine with. I think it's a great one
- 17:08Speaker 1: stop shop. But the question has always been are they
- 17:11Speaker 1: good at this yet? And for the longest time, I
- 17:14Speaker 1: don't know if they're good at this yet. Because the
- 17:16Speaker 1: telehealth or the electronic health record I use it offers it.
- 17:20Speaker 1: I refuse to pay for it because no, I'm going
- 17:22Speaker 1: to use the company who does just this. Yeah, they
- 17:25Speaker 1: only do video conferencing and they're really good at it,
- 17:28Speaker 1: and they have a whole fleet of people just updating
- 17:31Speaker 1: that and protecting that. Like I don't want to do
- 17:33Speaker 1: like a C plus job at the Telegraph.
- 17:35Speaker 5: I didn't know about this hippo compliant thing on Zoom
- 17:39Speaker 5: is a whole thing. Yeah, And that was one of
- 17:41Speaker 5: the reasons Zoom got ahead of this back during COVID
- 17:45Speaker 5: is all the other platforms weren't hippo compliant, right, and
- 17:48Speaker 5: so there was a race to get there, and Zoom
- 17:50Speaker 5: had already done it, and it had just come out
- 17:53Speaker 5: that they had just said, Hey, we're going to just
- 17:54Speaker 5: create baas and have hippo compliance to pay for it. Now,
- 17:58Speaker 5: the really frustrating part of what you're too is that
- 18:01Speaker 5: the hippocampliant starts on Zoom at just the pro level, yeah,
- 18:04Speaker 5: which is one hundred and sixty dollars a year.
- 18:06Speaker 1: Oh yeah, yeah, which I pay more than that, right,
- 18:09Speaker 1: Oh that's like the base pro level though.
- 18:12Speaker 5: Yeah, but you could start doing the hippoc compliance stuff
- 18:14Speaker 5: even at that level.
- 18:15Speaker 1: Yeah, I'm sure you get more benefits and you figure
- 18:18Speaker 1: out what you do for that cost. If you're a
- 18:19Speaker 1: therapist out there and you're not, you should just have
- 18:21Speaker 1: good platforms one hundred and sixty bucks for the.
- 18:24Speaker 5: Year and then you don't have to like sign off
- 18:26Speaker 5: after an hour and then make a new meeting and
- 18:27Speaker 5: all that pay less than that to renew your license.
- 18:30Speaker 1: Yeah right, hey that yeah CEUs Jesus. Yeah, unless you're
- 18:34Speaker 1: me and you try to break the system getting free CEUs.
- 18:37Speaker 3: Yeah, which we talk about at work all the time.
- 18:41Speaker 2: Really, I love it was such did we talk about show?
- 18:47Speaker 2: I don't think it up. Let's take a moment to
- 18:50Speaker 2: really appreciate. Do you want to shyster?
- 18:53Speaker 1: Do you want to finish the letter and.
- 18:55Speaker 3: Then do that?
- 18:56Speaker 1: Yeah, that's fine, we'll do it during trivia.
- 18:58Speaker 4: What do you think about setting up like with the tissues.
- 19:01Speaker 1: And by the way, right you're welcome.
- 19:02Speaker 4: Yeah, yeah, I know I was really going on.
- 19:09Speaker 1: I don't like the giving somebody a prep guide, like,
- 19:12Speaker 1: you know, make sure you have a glass of water,
- 19:14Speaker 1: make sure you have your tissues. I mean I do
- 19:16Speaker 1: like I have a little bit of prep that just
- 19:18Speaker 1: says here's the link, here's how you get it. And
- 19:21Speaker 1: then in my Informed Consent packet, I have a section
- 19:24Speaker 1: that talks about telehealth and it says some things like, hey,
- 19:27Speaker 1: you it's your responsibility to see be somewhere private. I
- 19:31Speaker 1: can't protect your privacy like in your home or you know,
- 19:35Speaker 1: if you're choosing to do this in like a car
- 19:36Speaker 1: with the windows now whatever, I don't, And I can't
- 19:39Speaker 1: control your tech if somebody's snooping on you and you
- 19:42Speaker 1: don't know that, Yeah, if your computer has a virus
- 19:45Speaker 1: on it, I don't have the ability to protect that.
- 19:47Speaker 1: So I mean there are some walkthroughs in there that
- 19:49Speaker 1: basically say some you know, safety guidelines and some privacy guidelines,
- 19:53Speaker 1: but not all the way down to like, you know,
- 19:55Speaker 1: make sure you're wearing pants, like that's not my business.
- 19:58Speaker 3: Yeah, I mean, because like you're your role or your.
- 20:01Speaker 1: Obligation in the djobn clan.
- 20:05Speaker 2: Your obligation as the therapist is to like control.
- 20:11Speaker 3: The environment of like for confidentiality.
- 20:15Speaker 1: Right.
- 20:15Speaker 2: But the problem is is that you know, that's a
- 20:18Speaker 2: shared environment when you're in person, it's not a shared
- 20:20Speaker 2: environment over telehealth. So you can the therapist can only
- 20:23Speaker 2: control their half of it, and they have to give
- 20:25Speaker 2: the other half of that control over to you, the patient,
- 20:29Speaker 2: And it's you know, and but you know that's up
- 20:32Speaker 2: to you, you know, because you know it would be
- 20:34Speaker 2: the same as if you decided to go home and
- 20:36Speaker 2: tell somebody about your therapy session. Right, you can do that,
- 20:39Speaker 2: right because you can self discoss and so this comes
- 20:42Speaker 2: up a lot. So this is One of the areas
- 20:44Speaker 2: that actually has made me itchy over the years is
- 20:46Speaker 2: I'll see person who is in car, they're clearly in
- 20:50Speaker 2: passenger seat, car is clearly moving, oh yeah, and say that,
- 20:55Speaker 2: and they're not wearing.
- 20:55Speaker 1: Headphones and they're like, hey, Jim, how's it going. And
- 20:58Speaker 1: I'm like, I don't even want to begin talking until
- 21:02Speaker 1: you have announced who the driver is and what is
- 21:04Speaker 1: going on, and so, you know, I'll bring it up,
- 21:06Speaker 1: be like, oh, you're on the road, who's out there?
- 21:08Speaker 1: Like yeah, you know, I'm kind of heavy on. I
- 21:10Speaker 1: need to know who this person is. And they'll be like, oh,
- 21:13Speaker 1: it's just my husband. But I've told him, you know,
- 21:16Speaker 1: we are free to do this in front of him.
- 21:18Speaker 1: I don't keep secrets from him. But that shit has
- 21:20Speaker 1: backfired on me in life where I've had somebody come
- 21:23Speaker 1: in and be like, oh, yeah, I brought my son
- 21:24Speaker 1: to session today. He knows everything, Jim. It's like he
- 21:27Speaker 1: knows that you go to like gay BDSM clubs behind
- 21:29Speaker 1: his mom's back. I'm he doesn't drives, so that can
- 21:35Speaker 1: backfire really fast and that. But you're right though, And
- 21:39Speaker 1: we've had like new therapists that are like, oh, we
- 21:41Speaker 1: have to shut down the session immediately. It's like no, no, no,
- 21:43Speaker 1: you technically don't. Like they have the right. They could
- 21:47Speaker 1: bring that person to the room if they wanted to,
- 21:49Speaker 1: if you were in person, and they have the right
- 21:51Speaker 1: to tell them anything any time. Like, you just need
- 21:54Speaker 1: to be aware and you need to be very thoughtful
- 21:57Speaker 1: about what you're saying back and forth, because it's not
- 22:00Speaker 1: because that person's in the session doesn't mean you can
- 22:02Speaker 1: just gush now and be like okay, well, anyway, last
- 22:05Speaker 1: week you talked about how you're having an affair with
- 22:06Speaker 1: your coworker. You know, you just launch into that.
- 22:08Speaker 2: But here's the other This gets really mucky when it
- 22:12Speaker 2: talked about uh confident challenge. Yeah, because HIPPA prevents unauthorized disclosure.
- 22:20Speaker 3: Of information by the provider by the provider.
- 22:23Speaker 1: Yes, but what is authorized, right, because we don't have
- 22:27Speaker 1: that specify exactly, we don't know.
- 22:29Speaker 3: And so so there's.
- 22:31Speaker 1: This to play very careful defense.
- 22:33Speaker 2: Yeah, because there's a situation where you know, they can
- 22:36Speaker 2: say oh, yeah, it's it's fine, it's fine, yeah, and
- 22:38Speaker 2: then you say something yeah and they're like, well that's
- 22:41Speaker 2: not fine. You cannot volunteer nothing that you you can't
- 22:44Speaker 2: unring the bell, so you don't know where the lines are.
- 22:49Speaker 2: They can't they can't give informed consent for disclosure because
- 22:53Speaker 2: they don't know what you're going to.
- 22:54Speaker 3: Say in advance.
- 22:54Speaker 1: It's just it's a mess.
- 22:56Speaker 3: Yeah, it's not a good situation.
- 22:57Speaker 1: So I don't love it. But when it happens, I
- 23:00Speaker 1: basically just go with your taking the lead, and I'll
- 23:03Speaker 1: tell them that. I'll say things like, so just listen.
- 23:05Speaker 1: Whenever there's an audience here, I do not take the lead,
- 23:09Speaker 1: and you know, ask questions based on things I've heard
- 23:11Speaker 1: in the past or things I want to follow up on. Yeah,
- 23:13Speaker 1: it's going to be very going to take the lead,
- 23:15Speaker 1: and we're going to go with what is on your
- 23:17Speaker 1: mind today, and we might talk about deeper things in
- 23:20Speaker 1: private where that's meant to be done. And usually when
- 23:22Speaker 1: you frame it that way, the passengers like, oh, absolutely,
- 23:24Speaker 1: of course, you know, I don't want to blah blah blah,
- 23:26Speaker 1: and it's like, okay, great, so let's do whatever version
- 23:29Speaker 1: of therapy you wanted to do today.
- 23:30Speaker 4: Yeah. I think as far as having things around you,
- 23:33Speaker 4: what I'll normally do with clients is when I know
- 23:35Speaker 4: there's something like maybe we're going to talk about they've mentioned. Yeah,
- 23:41Speaker 4: next session, I want to talk about, you know, the
- 23:44Speaker 4: death of my father or something like that. Or we
- 23:47Speaker 4: go into session and I can tell something's really heavy
- 23:50Speaker 4: and we're they're in their bedroom, you know whatever. I'll
- 23:53Speaker 4: be like, oh, well, get cozy. Do you want to
- 23:55Speaker 4: go grab a glass of water, like, get your favorite blanket,
- 23:58Speaker 4: is your puppy nearby? Like I will kind of give
- 24:00Speaker 4: them permission, like do you need to get like yea
- 24:04Speaker 4: more comfortable or whatever, And most of the time they'll
- 24:06Speaker 4: be like, you know what, yeah, let me take just
- 24:08Speaker 4: a minute and like make sure I have all my
- 24:11Speaker 4: stuff around me or whatever.
- 24:12Speaker 1: Yeah. Which another another thing I love about telling you
- 24:16Speaker 1: it is so cool. I have had sessions where somebody
- 24:19Speaker 1: just has their dog oh yeah, and it's just.
- 24:21Speaker 4: That's my favorite is meeting.
- 24:24Speaker 1: Oh that's the best. I love meeting pets. I love
- 24:27Speaker 1: meeting babies. I love whenever they just are walking around
- 24:31Speaker 1: the house and I'm like.
- 24:32Speaker 4: Getting the whole thing. You're like, hey, well, I love it, Like.
- 24:34Speaker 1: Oh yeah, we just got this thing we amu. Let
- 24:36Speaker 1: me show you what. Yeah, we got this new kitchen table. Cool,
- 24:39Speaker 1: this is awesome, totally yeah, that's the best. Or they're
- 24:42Speaker 1: like they're really proud of their desk because they have
- 24:44Speaker 1: like cool legos and all over. Let me show you
- 24:46Speaker 1: all my chokes, Like yeah, anyway, rider, there's there's no
- 24:50Speaker 1: wrong way to do it. The good news is is
- 24:52Speaker 1: that I like that you're being mindful. I want you
- 24:55Speaker 1: focused on getting the best experience you can. I really
- 24:58Speaker 1: like the advice of the warm up and cool off.
- 25:00Speaker 1: I think that if that's something you've noticed has helped
- 25:02Speaker 1: you in the past, incorporate that into this. Make that
- 25:05Speaker 1: our intentional. Don't just make it one more squeezed in
- 25:09Speaker 1: quick meeting in between other things, when you can give yourself,
- 25:12Speaker 1: as Jacob said, just ten in the front, ten afterward,
- 25:15Speaker 1: just to have that warm up, to get your thoughts gathered,
- 25:18Speaker 1: to think about what you're gonna say today, and then
- 25:20Speaker 1: that ten minute reflection period to think about what did
- 25:23Speaker 1: we talk about today? How am I feeling after that?
- 25:25Speaker 1: And where do I want to go next? And what's
- 25:27Speaker 1: my homework? What am I doing? That kind of stuff
- 25:30Speaker 1: goes a long way, so I love it. We're gonna
- 25:32Speaker 1: take a quick break and when we come back, we're
- 25:35Speaker 1: talking about the amazing disappearing friend. You're listening to Pop Therapy.
- 25:41Speaker 2: It's today episode has brought to you by Brownie Brownie
- 25:45Speaker 2: Junior Men's Kayla Lansbury, Kevin Chamberlain, Ben Stanley, Adam Hathaway,
- 25:50Speaker 2: Dan Martin, lib Hey, Yo, Andrew Langmead and Nathan Mecky.
- 25:56Speaker 1: That right, Probably would you like to sponsor the show?
- 26:00Speaker 1: They're pretty sure.
- 26:00Speaker 2: Patreon dot com slash therapy.
- 26:03Speaker 3: Okay, want some office trivia again?
- 26:06Speaker 4: I love it?
- 26:08Speaker 2: Okay, Jim, it's your birthday, you get to start us off.
- 26:12Speaker 2: What is Kevin's band called?
- 26:14Speaker 1: Oh Ship?
- 26:17Speaker 3: So?
- 26:17Speaker 1: What are our rules on this?
- 26:18Speaker 3: Is it?
- 26:18Speaker 1: Is it too? If you fly or go for the options?
- 26:21Speaker 1: I need the options.
- 26:23Speaker 3: Scrantnicity, Kevin and the zits Scrantnicity two or Dunderheads.
- 26:31Speaker 1: Damn it, give me scranticity too. That's it?
- 26:35Speaker 3: Okay.
- 26:35Speaker 2: The answer says scranticity. But I think that's wrong. I
- 26:38Speaker 2: think it is screata.
- 26:39Speaker 5: Wait wait, no, I think the other parts of I
- 26:43Speaker 5: don't think he split off.
- 26:44Speaker 1: I think part of his other band.
- 26:46Speaker 5: I think part of his band split off and made
- 26:48Speaker 5: Scrantnicity too. He talks about them somewhere, yes, And I
- 26:51Speaker 5: think he doesn't like them.
- 26:53Speaker 3: Yes, I'm gonna give you half a point, Jim.
- 26:59Speaker 1: Right, Wait, all right, damn it?
- 27:08Speaker 3: What fake disease does Dwight invent to scare his coworkers?
- 27:13Speaker 4: Oh, to scare his coworkers? I guess I need the options.
- 27:17Speaker 2: Spontaneous dental hydro hydroplosia. Uh, count choculitis, hot dog fingers,
- 27:27Speaker 2: reverse ebola?
- 27:31Speaker 3: What?
- 27:32Speaker 5: Uh?
- 27:33Speaker 4: I don't know the dental one the first one?
- 27:35Speaker 3: Correct?
- 27:36Speaker 4: Yes, when he went to crentis the dentist.
- 27:41Speaker 3: Uh, Jacob? All right, what is the first prank Jim
- 27:45Speaker 3: ever pulled on Dwight? Oh?
- 27:47Speaker 1: I think it's the jello. I think it's it is.
- 27:52Speaker 2: Yeah.
- 27:54Speaker 1: Did you ever see the one where Jim is trying
- 27:57Speaker 1: to play pranks on Dwight to make Stanley laugh and
- 28:01Speaker 1: realize that the only thing that makes Stanley laugh is
- 28:03Speaker 1: putting meatballs and ship. Yeah, And so he's like filling
- 28:06Speaker 1: his drawer with meatballs, and like Jim's at one point,
- 28:08Speaker 1: he is getting so into this that he's like, dude,
- 28:10Speaker 1: I'm like up all night making meatballs now for these jokes.
- 28:13Speaker 1: And then afterward it turns out Stanley and Dwight are
- 28:16Speaker 1: scamming Jim and they're just splitting all the meatballs. I
- 28:19Speaker 1: don't remember.
- 28:20Speaker 3: Well, so CEUs.
- 28:23Speaker 2: So we get what are CEUs Continuing education units?
- 28:27Speaker 1: Okay, they're classes we have to take.
- 28:29Speaker 4: Like I just heard this story for the first time
- 28:30Speaker 4: and it's amazing.
- 28:34Speaker 2: So, Jim, So I work for an organization that teach,
- 28:38Speaker 2: that provides training.
- 28:39Speaker 3: Okay, so we get a ton of CEUs.
- 28:42Speaker 1: Got it.
- 28:42Speaker 2: When I have to renew my license, I'd never have
- 28:45Speaker 2: to worry.
- 28:47Speaker 3: I never have to worry.
- 28:48Speaker 1: I just look at what I've done throughout the perspective.
- 28:50Speaker 1: The price of a CEU, like we need a lot.
- 28:53Speaker 1: Like for us, we renew every two years. And I
- 28:55Speaker 1: have two licenses, so I have a fuck ton.
- 28:59Speaker 2: Cheapest is usually sixty five dollars and that's only for
- 29:02Speaker 2: like an hour and a half.
- 29:02Speaker 1: Yeah, that's getting one point five credits I usually need
- 29:06Speaker 1: I think like forty to fifty credits. I knew my license.
- 29:09Speaker 2: So because I work for an organization that provides all
- 29:11Speaker 2: these I basically I get them for free.
- 29:14Speaker 4: Wow.
- 29:15Speaker 2: And so it's a big, big perk of the huge perk.
- 29:18Speaker 2: Jim comes to work for this organization. For literally ten minutes,
- 29:22Speaker 2: I got an.
- 29:23Speaker 4: Email I was there long enough, Jim, we can't take
- 29:26Speaker 4: you anywhere.
- 29:27Speaker 2: And so anytime one of these is ordered and the
- 29:30Speaker 2: discount code is used.
- 29:33Speaker 1: Which I didn't know. I didn't know that, they get notified.
- 29:37Speaker 1: Nobody knew that. Okay, I was there. I got the
- 29:40Speaker 1: orientation email. It said, hey, by the way, now that
- 29:43Speaker 1: you're a member of the team, you get free CEUs.
- 29:45Speaker 1: I didn't read past that line.
- 29:47Speaker 2: So all of a sudden, the supervisor's like, why is
- 29:50Speaker 2: Jim downloading twenty five courses?
- 29:54Speaker 1: I had two thousand dollars of free fucking courses in
- 29:59Speaker 1: my car. I was smashing that fucking coupon code and
- 30:03Speaker 1: I bought him all in ten minutes. And it was
- 30:06Speaker 1: the ten minutes after they had called to let me
- 30:08Speaker 1: know they were laying me off because they weren't gonna
- 30:11Speaker 1: need me because I was signed up to teach a
- 30:12Speaker 1: class with them, and they were like, hey, Jim, we
- 30:15Speaker 1: ended up getting somebody else for that, and you mentioned
- 30:17Speaker 1: you were gonna do more at UNLV, so I think
- 30:19Speaker 1: we're just gonna part ways. And I was like, totally great,
- 30:21Speaker 1: and immediately dove onto their website and started to tell
- 30:25Speaker 1: them every card. So then I got a text from Nick, Hey, man,
- 30:31Speaker 1: did you just fucking rob the candy store? And like,
- 30:34Speaker 1: why do you know that? He's like, because they saw you,
- 30:36Speaker 1: you idiot. They're they're calling me to find out what
- 30:39Speaker 1: my friend.
- 30:40Speaker 2: So, like they were asking me, did you give him
- 30:43Speaker 2: the discount code? I was like, no, I didn't, you did,
- 30:45Speaker 2: you idiots? So then they messaged me and they're like
- 30:48Speaker 2: put them all back. They were like, you can pick
- 30:51Speaker 2: two and we will give you those as a courtesy
- 30:54Speaker 2: that you may take with you.
- 30:55Speaker 1: Wow, for your ten minutes of time that you spent
- 30:58Speaker 1: enrolled with us.
- 30:59Speaker 4: Not too dos.
- 31:01Speaker 1: So I ended up having to pay for the rest.
- 31:02Speaker 3: So that's the story.
- 31:04Speaker 1: That's the story. I'm happy that Jim had to pay
- 31:05Speaker 1: for it. It's I did get two for free, and I
- 31:09Speaker 1: did pick the most expensive ones, but that was only
- 31:12Speaker 1: like two hundred bucks, so I end up So anyway,
- 31:16Speaker 1: good trivia on that. I like it. Next question the
- 31:19Speaker 1: amazing disappearing friend. Short question here it is, so I
- 31:23Speaker 1: have a friend that's several where's my friend? Where's my friend?
- 31:29Speaker 1: That's the question.
- 31:30Speaker 3: Is amazing.
- 31:32Speaker 1: So I have a friend that several times has dropped
- 31:34Speaker 1: all communication for months, only to resurface later Oh yeah, yep.
- 31:39Speaker 1: We all have that friend. I am that friend. She
- 31:41Speaker 1: lives a few hours away in another state, and we
- 31:44Speaker 1: used to see each other ever, see each other every
- 31:46Speaker 1: few weeks. Not romantic, but just what I thought was
- 31:48Speaker 1: a deep and meaningful friendship. It seems like sometimes she
- 31:52Speaker 1: just blocks out the world and doesn't let anyone know.
- 31:55Speaker 1: I've double checked her staff listing at the university where
- 31:58Speaker 1: she works, just to reassure or myself that she's still
- 32:01Speaker 1: alive this time, as it seems like much more time
- 32:05Speaker 1: has gone by. I really wonder what causes this type
- 32:09Speaker 1: of behavior in someone. Last time, she said she was
- 32:11Speaker 1: just overwhelmed. Is it normal to not even give a
- 32:15Speaker 1: clue to people you're close to about what's going on
- 32:18Speaker 1: in your life? It's hard not to dwell on it.
- 32:21Speaker 1: Thanks Friends love the show Anonymous.
- 32:23Speaker 3: Okay, so, Jim, why do you do that?
- 32:24Speaker 1: Dude?
- 32:26Speaker 2: I do it because that's.
- 32:29Speaker 4: Been able to contact them.
- 32:31Speaker 1: I think that normal people do that. You think this
- 32:34Speaker 1: is Jim's friend, So yeah, the university thing. Actually, so
- 32:42Speaker 1: for normal people, I've seen they do this because they
- 32:45Speaker 1: get overwhelmed with keeping tabs on people and feeling like, oh,
- 32:50Speaker 1: I haven't talked to these friends in enough time I due,
- 32:53Speaker 1: I need to like check in with them. And I've
- 32:55Speaker 1: seen some people get overwhelmed and they will literally block
- 32:59Speaker 1: and like shut up all their social media and basically
- 33:02Speaker 1: go dark without notifying anybody. And I don't like that.
- 33:06Speaker 1: I like those who will post to their social media. Hey, everybody,
- 33:10Speaker 1: I'm going to take a break for a while. I'm fine.
- 33:13Speaker 1: Everything's fine. If you don't hear from me, everything's fine.
- 33:16Speaker 1: I'll be back in a month. I like that kind
- 33:19Speaker 1: of like announcement, just so people don't think you're dead. Yeah,
- 33:22Speaker 1: but I've definitely seen people get overwhelmed. That's also a
- 33:24Speaker 1: level of self awareness. Yeah, that you have to have
- 33:27Speaker 1: to do that. I know I'm going to disappear for
- 33:30Speaker 1: a few weeks right now. Yeah, I'm gonna let people know.
- 33:33Speaker 1: I just don't respond. So people text me and I
- 33:37Speaker 1: just never reply.
- 33:40Speaker 4: Yeah, Peter's like that too, busy.
- 33:43Speaker 1: Yeah, I don't think it's anything wrong.
- 33:44Speaker 4: With you, no what I've heard. Sometimes, I've heard clients
- 33:48Speaker 4: tell me when they get a text and they don't
- 33:50Speaker 4: respond right away, maybe in the moment they're like busy
- 33:53Speaker 4: or whatever, then it builds up in their mind that
- 33:56Speaker 4: overwhelmed builds up and they're worried about responding, and what
- 34:00Speaker 4: I've heard them say is something like, well, then if
- 34:03Speaker 4: I respond, it'll be like a long conversation. They're overwhelmed
- 34:07Speaker 4: at the thought of what that texting back will lead to,
- 34:09Speaker 4: like a lot of time out of their day, and
- 34:11Speaker 4: they're busy, so then they don't. And then let's say
- 34:14Speaker 4: two or three days goes by. I'm like, well, no,
- 34:16Speaker 4: it just feels weird to respond, like it's been three days.
- 34:19Speaker 4: So then they just don't, right, It's like that feels
- 34:21Speaker 4: awkward too. And then a month's gone by and you're like, well, no, what,
- 34:25Speaker 4: I guess we're just not friends.
- 34:27Speaker 2: And I feel like sometimes there's this sometimes it's easier
- 34:30Speaker 2: to just in front and.
- 34:32Speaker 1: I can't has time for this. I can now that
- 34:38Speaker 1: you put it that way, I agree completely. Yeah, you
- 34:41Speaker 1: get it right, Like I could reply to this, but
- 34:43Speaker 1: I'll meet new people, you know, like I don't have
- 34:46Speaker 1: to keep this going.
- 34:47Speaker 2: I've been in situations like that before, not with the
- 34:49Speaker 2: exactly with the text messages, but like you put something
- 34:52Speaker 2: off for so long that it is just like, I
- 34:55Speaker 2: guess I have to move out of state.
- 35:00Speaker 1: Because that's my house given a death penalty for this
- 35:04Speaker 1: overdue library book. Yeah, I think that sometimes it is
- 35:06Speaker 1: better to starver. But no, I mean I think that
- 35:09Speaker 1: some people do feel the tax of like the procedures
- 35:12Speaker 1: to keep in touch with friends, and I don't I
- 35:15Speaker 1: mean not to over gender stereotype here, but I feel
- 35:17Speaker 1: like for women that expectation shows up more often where
- 35:21Speaker 1: it's like I've seen like I've had female clients that
- 35:23Speaker 1: will tell me like, yeah, so my friend finally called me,
- 35:27Speaker 1: and I'll be like, Okay, I'm like, I don't think
- 35:29Speaker 1: I've ever said that about any male friend in my
- 35:31Speaker 1: life ever. Like, you know, if Nick calls me, I'm
- 35:34Speaker 1: not like, oh finally, you know, tells me like, oh
- 35:37Speaker 1: so Nick finally checked in. Like if Nick calls me,
- 35:39Speaker 1: I'm like, why are you calling me to voicemail? Today?
- 35:45Speaker 1: They called me from the hospital now he was he
- 35:48Speaker 1: ba okay during okay, family.
- 35:52Speaker 2: Guy did a thing about this, like Peter calls Quigmire
- 35:56Speaker 2: just to talk.
- 35:57Speaker 1: Yeah, what do you do?
- 36:00Speaker 3: What do we what?
- 36:02Speaker 1: That is?
- 36:03Speaker 5: That is the current A T and T I think
- 36:05Speaker 5: it's AT and T AD that's out right now. It's
- 36:08Speaker 5: basically like, hey, phones can call people. Your grandparents aren't
- 36:13Speaker 5: going to be alive forever, you should call them.
- 36:17Speaker 1: I'm summarizing it, but that's the making anything else how
- 36:22Speaker 1: that works. Yeah, that's really I think part of this.
- 36:26Speaker 2: I mean, what I can say for myself, like I
- 36:29Speaker 2: I'm I will I'm pretty good at replying to text
- 36:33Speaker 2: messages or anything like that.
- 36:34Speaker 1: I'm good at it. I do it immediately, that's my thing.
- 36:37Speaker 5: So forget about it if I unless I leave it
- 36:40Speaker 5: on unread as I leave the notification there, I will
- 36:44Speaker 5: just forget about it.
- 36:44Speaker 2: That's exactly what I was going to say, is I
- 36:46Speaker 2: have to Sometimes The mistake I make is I answer,
- 36:50Speaker 2: I open it knowing I can't.
- 36:51Speaker 3: I don't have time right now to reply, but I'm
- 36:53Speaker 3: just curious. I want to read it. Yeah, and then
- 36:55Speaker 3: now I'm like, okay, well I'll reply to this later.
- 36:57Speaker 1: And then it's just I set sometimes, you know, in
- 37:02Speaker 1: my islander to reply to people.
- 37:05Speaker 4: Wow.
- 37:05Speaker 1: With my Android, I can't leave it as an unread message.
- 37:09Speaker 1: I can do that with emails, but I can't do
- 37:11Speaker 1: that with a text.
- 37:12Speaker 3: You can't market unread. No, yeah I can't.
- 37:14Speaker 1: Well maybe I can't never can do that.
- 37:16Speaker 4: You can market and say leave it unread, okay, yeah,
- 37:20Speaker 4: like I haven't read.
- 37:21Speaker 1: It, which I guess, Okay, that's that's interesting, the.
- 37:24Speaker 4: One which I like, the one thing not because I'm
- 37:30Speaker 4: a little bit like that too, Jacob. And so when
- 37:32Speaker 4: I want to read something now. It was great when
- 37:33Speaker 4: they updated that, I think last year, because I could
- 37:35Speaker 4: open it, read it, and then I'm like, swipe over
- 37:37Speaker 4: so I can mark it as like a new text
- 37:40Speaker 4: again so I can check it later or whatever, because
- 37:43Speaker 4: I don't like seeing the notifications. Some of my friends
- 37:46Speaker 4: have like two hundred plus unread texts, and I don't
- 37:49Speaker 4: know how they function. I don't know. My anxiety is
- 37:53Speaker 4: through the roof.
- 37:55Speaker 1: Guess what you do? Just get a new number, you
- 37:58Speaker 1: switch carriers, they your own debt.
- 38:04Speaker 4: But I actually kind of like what Jim said earlier.
- 38:07Speaker 4: I thought about this listening to shares, like when you said, okay,
- 38:11Speaker 4: if I'm going on a social media hiatus, you kind
- 38:14Speaker 4: of tell people. So I feel like, for your friend
- 38:17Speaker 4: letting them know how it affects you when you don't
- 38:20Speaker 4: hear from them, and not as a way to like
- 38:22Speaker 4: guilt trip. Hey you have to keep up with me,
- 38:24Speaker 4: but hey, this really hurts my feelings or stresses me
- 38:29Speaker 4: out or whatever. When I don't hear back from you
- 38:32Speaker 4: for like long periods of time, if you could just
- 38:34Speaker 4: let me know if you're going through something, I won't
- 38:37Speaker 4: even press or whatever, like just hey, I am really
- 38:40Speaker 4: overwhelmed right now. I might need some time. I'll reach
- 38:43Speaker 4: out to you when I'm ready. Just something like that
- 38:46Speaker 4: to let me know we're okay. And you know, I
- 38:51Speaker 4: don't have to worry about you or it's not I
- 38:54Speaker 4: don't know, it's just something you're going through, which is fine.
- 38:56Speaker 2: But yeah, is just the fact that this friendship, I mean,
- 39:03Speaker 2: it's distance and distance plus time. It's difficult to maintain
- 39:09Speaker 2: that relationship, you know, it is you have to work
- 39:12Speaker 2: really hard at that. Like when I moved away from Iowa,
- 39:14Speaker 2: like I've had to, some of those friendships have kind
- 39:18Speaker 2: of become further and further apart, the ones that I've
- 39:22Speaker 2: really tried to maintain.
- 39:23Speaker 3: It's work, you know.
- 39:24Speaker 2: It's like, oh, you're constant checking in on a regular basis,
- 39:27Speaker 2: and it's it's tough to do.
- 39:31Speaker 1: Definitely, Yeah, no, I agree, And you know, I think
- 39:34Speaker 1: that it's also interesting because I think we all have
- 39:36Speaker 1: have experienced this thing in life where you have a
- 39:38Speaker 1: friend who only reaches out specifically when something's going on,
- 39:43Speaker 1: like it's only when they're having relationship trouble, and then
- 39:46Speaker 1: all of a sudden, you're getting the hey, girl, that's
- 39:47Speaker 1: how much especially yeah yeah, oh, but I'm checking with
- 39:51Speaker 1: my bestie and you're like, I forgot your fucking name,
- 39:54Speaker 1: Like you know, I had to remind myself who you are.
- 39:57Speaker 1: And so I can feel like that is part of
- 39:59Speaker 1: the letter too, of like oh, the amazing disappearing friend,
- 40:02Speaker 1: Like you know, they're never really around in my life,
- 40:05Speaker 1: but then occasionally they resurface and like I am that friend.
- 40:09Speaker 1: I mean, I just am not whenever something bad is
- 40:12Speaker 1: happening in my life, but like I'll get this wild
- 40:15Speaker 1: hair of like ooh, I want to socialize again, and
- 40:17Speaker 1: then I'm reaching out people like hey, what are you doing?
- 40:19Speaker 1: You want to go to a football game? You know
- 40:21Speaker 1: what's going on here? And like it's okay, you know,
- 40:23Speaker 1: like come along and we'll do that for a little while.
- 40:25Speaker 4: And then do you think some of that feels like
- 40:28Speaker 4: just the stage of life you're in or have you
- 40:30Speaker 4: always been that way?
- 40:31Speaker 1: I've probably always been that way because I.
- 40:33Speaker 4: Thought you like were really close with some of your
- 40:35Speaker 4: friends in college and stuff.
- 40:37Speaker 1: I mean, yeah, I see, so Nick saw them all,
- 40:39Speaker 1: you know, because good Yeah, he actually carpooled with them
- 40:42Speaker 1: even recently. Yeah this weekend, Well I knew Eddie. Yeah,
- 40:48Speaker 1: knew Eddie. Yeah, Eddie's old brother.
- 40:50Speaker 3: Yeah.
- 40:50Speaker 1: But yeah, I mean, like, you know, you and l
- 40:53Speaker 1: V is in the championship this Friday, and I'll probably
- 40:56Speaker 1: meet up with them to watch the game. But that's
- 40:57Speaker 1: because we have that in common. And so like, I
- 41:00Speaker 1: don't want to just any random day go watch football
- 41:02Speaker 1: at a bar. And like the only time I will
- 41:04Speaker 1: ever do that is if we recorded on a Sunday
- 41:08Speaker 1: and then afterward, I'm like, Nick, do you want to
- 41:10Speaker 1: go grab a burger and watch the afternoon game or whatever?
- 41:12Speaker 1: Like that's the only time I'll do it. I just
- 41:14Speaker 1: don't like to leave my house.
- 41:16Speaker 4: Well, like, would you invite people to your house?
- 41:18Speaker 1: Then? Very rarely, because I'd rather go to Jacob's if
- 41:21Speaker 1: we're if we're all going to somebody's house, I want
- 41:23Speaker 1: to go to Jacob's house.
- 41:23Speaker 4: Well that's obvious, but Jacob didn't invite us.
- 41:26Speaker 1: I know, and you said, how did I get involved
- 41:29Speaker 1: in this?
- 41:30Speaker 4: Yeah, Jacob will be there on Sunday.
- 41:32Speaker 1: Yeah. So the point is, I think we should watch
- 41:34Speaker 1: the Mountain mus Championship at Jacob's. Look at over. We're
- 41:36Speaker 1: here to see what time the game's off Friday.
- 41:39Speaker 5: I think that would be Friday. Yes, I have to
- 41:41Speaker 5: be at work at eight, but I could meet you
- 41:42Speaker 5: somewhere before that.
- 41:43Speaker 1: Yeah, your house. I'm not at your house, a lot
- 41:46Speaker 1: easier on you. You don't even have to drive. I'm gonna
- 41:49Speaker 1: drive anyway because I'm gonna go to work, okay at eight. Yeah, Yeah,
- 41:53Speaker 1: I could beat somewhere. Fine, Yeah, we'll feed the dogs.
- 41:58Speaker 1: So that's just it.
- 41:59Speaker 2: It's just that you just don't You've never been any
- 42:02Speaker 2: other way. That's the way you've always been.
- 42:04Speaker 1: I don't know when I was really young, in like
- 42:06Speaker 1: high school, I probably was. Yeah, Like that's all you
- 42:08Speaker 1: do is you leave your house. You just go out
- 42:10Speaker 1: with your friends, the jack in the box and just
- 42:12Speaker 1: in a parking lot.
- 42:13Speaker 2: So, I mean, for the writer, I'm wondering if this
- 42:15Speaker 2: was a change in behavior. It sounds like this was
- 42:17Speaker 2: a change.
- 42:18Speaker 4: Yeah, they used to meet up every few weeks.
- 42:20Speaker 1: Yeah.
- 42:20Speaker 2: My guess is it's probably just the distance. It takes
- 42:24Speaker 2: a toll on relationships and it becomes more and more
- 42:27Speaker 2: difficult to maintain them.
- 42:28Speaker 1: Sure, and that just sucks.
- 42:30Speaker 2: There's not a really good answer for that other than that,
- 42:33Speaker 2: you know, if you want to communicate with this person
- 42:36Speaker 2: more often, you may have to take the lead on that.
- 42:40Speaker 4: Like if you had a friend who or Jim, since
- 42:43Speaker 4: you said you don't you're this person. Like if your
- 42:46Speaker 4: friend reached out to you and said, hey, buddy, are
- 42:50Speaker 4: you okay? Like we used to hang out every few weeks,
- 42:52Speaker 4: but it's been like every six months, once a year
- 42:55Speaker 4: or whatever, Like that really sucks, Like could we get together, Moor,
- 42:58Speaker 4: What would you say to them?
- 43:00Speaker 1: I would definitely if I were in that role, which
- 43:03Speaker 1: all the people in my life at this point tolerate
- 43:05Speaker 1: me and they all know, like, yeah, he's joked about
- 43:08Speaker 1: on the show that it's like, yeah, just Jim doesn't
- 43:10Speaker 1: answer text and uh, it's not because I don't like you.
- 43:13Speaker 1: I don't like you for other reasons, but it's not.
- 43:15Speaker 4: Your best friends. It barely likes you.
- 43:18Speaker 1: He's best friend. He doesn't know it. I've announced it
- 43:22Speaker 1: to him before. I've been a few cups in at
- 43:25Speaker 1: a bar and I remember I announced it to him.
- 43:27Speaker 1: I was like, you're my best friend, and he was
- 43:29Speaker 1: like just staring into the nachos.
- 43:31Speaker 3: Funny thing. I don't remember that at all.
- 43:33Speaker 1: Too many also too many margos. It'll happen to the
- 43:37Speaker 1: best of us. Yeah, I have a friend to ask
- 43:39Speaker 1: me that was like, hey, man, I just want to
- 43:40Speaker 1: make sure we're okay. Then of course I but then
- 43:44Speaker 1: like my weird codependency side would kick in really hard
- 43:47Speaker 1: and be like, oh no, have I hurt you, Like
- 43:49Speaker 1: I'm so sorry, and like I would feel the need
- 43:51Speaker 1: to explain to them, like I'm just not a communicator.
- 43:53Speaker 1: I'm so sorry, but like I'm good.
- 43:55Speaker 4: Well, what part of that's codependency and what part is
- 43:57Speaker 4: like just being like kind to another human telling me.
- 44:02Speaker 1: Yeah, nothing, I'm saying that. I would now obsess over that,
- 44:08Speaker 1: and I'd be like, oh my god, who else thinks
- 44:10Speaker 1: I'm mad at that?
- 44:11Speaker 4: It would extend, It would now become this.
- 44:13Speaker 1: Thing of like, oh no, I need to let everybody know,
- 44:14Speaker 1: like check him with everybody. I'm not mad at you.
- 44:16Speaker 1: I'm not mad at you. I'm not mad at you.
- 44:17Speaker 1: And like I would then I would be hold be.
- 44:19Speaker 4: Hopeful for all this. Yeah, I haven't heard from you.
- 44:22Speaker 1: And in case you're wondering, we're cool, like yeah, yeah, yeah,
- 44:26Speaker 1: text me back in the group thread. I tell you
- 44:31Speaker 1: I'm going to be at the studio at this time.
- 44:32Speaker 2: You don't respond to me every time you reply to
- 44:36Speaker 2: the group thread.
- 44:37Speaker 3: I'm shocked.
- 44:38Speaker 4: Yeah, okay, wow, I'm just I'm always texting us on there.
- 44:44Speaker 1: That's the only way to get me is I will
- 44:46Speaker 1: be the fourth person to say, I guess I have
- 44:48Speaker 1: to speak.
- 44:49Speaker 3: Or we aren't going to meet. It's no what it
- 44:51Speaker 3: is is Jacob Oh, Jacob's on the story. I got
- 44:54Speaker 3: to check.
- 44:56Speaker 1: Yeah, well, I don't want him to think I'm mad
- 44:58Speaker 1: at him. I'm sure he would lose so much sleep.
- 45:02Speaker 1: What who's talking? Who is that man? Anyway, I'm sorry
- 45:07Speaker 1: we came close enough. We said more to you than
- 45:09Speaker 1: your friend does, so you know we're better friends. Yeah,
- 45:12Speaker 1: we're gonna take a quick break and when we come back,
- 45:15Speaker 1: we're talking about are my tech support customers getting dumber?
- 45:18Speaker 1: You're listening to pod Therapy.
- 45:21Speaker 2: Today's episode is brought to you by Robert Brownie Junior,
- 45:24Speaker 2: Men's Kala Lansbury, Kevin Chamberlain, Ben Stanley, Adam Hathaway, Dan Martin,
- 45:29Speaker 2: Live Hey, Yo, Andrew Langmead, and Nathan Mickey. If you
- 45:33Speaker 2: would like to sponsor the show, sign up by going
- 45:36Speaker 2: to patreon dot com slash therapy. Okay, next trivia, Let's
- 45:41Speaker 2: start with the Jacob this time.
- 45:43Speaker 1: All right, let me.
- 45:44Speaker 3: Pull up the trivia here.
- 45:46Speaker 1: You're doing great?
- 45:47Speaker 3: Okay, Oh this is easy. You got this one? Yeah? Okay?
- 45:54Speaker 3: Who does Michael hit with his car in the parking lot? Oh?
- 45:58Speaker 1: That's what's her name? Yeah?
- 46:03Speaker 3: This is a little bit more.
- 46:04Speaker 1: It is hard, dude. I don't remember her name, but
- 46:07Speaker 1: she's the girl Creed.
- 46:09Speaker 5: You know, there's Angela, there's you know it.
- 46:14Speaker 4: I'm pretty sure.
- 46:15Speaker 1: I don't I know exactly who it is. I just
- 46:17Speaker 1: can't th give her name. Monica, Rachel, phoebe.
- 46:20Speaker 4: Hold on to make sure I get the right answer,
- 46:23Speaker 4: and don't.
- 46:24Speaker 3: Put it in the group thread.
- 46:26Speaker 1: That do that? Wow, she's for two?
- 46:34Speaker 2: That for I just had to sit there and think, Okay, Whitney,
- 46:39Speaker 2: what does Michael accidentally grill his foot on?
- 46:42Speaker 3: Oh?
- 46:43Speaker 4: The waffle waffle maker?
- 46:46Speaker 3: Shoot?
- 46:47Speaker 4: Is that what it is? Hold on?
- 46:48Speaker 1: It is a waffle maker.
- 46:50Speaker 3: You are struggling a little bit.
- 46:54Speaker 4: Panini panini maker thing, panini griller. NOI is my final answer, No.
- 47:01Speaker 3: No, I cannot accept that. I'm sorry.
- 47:02Speaker 1: No, I would have contested. If he had accepted that,
- 47:05Speaker 1: I would have declared he's making bacon, dude.
- 47:10Speaker 2: George ruled, all right, Jim, what is the name of
- 47:17Speaker 2: the paper company? Michael briefly starts.
- 47:19Speaker 1: Oh, no, I think it's just called Michael Scott Paper Company.
- 47:23Speaker 1: I'll take that for two correct, Yeah, Michael, you're right,
- 47:29Speaker 1: You're right. The integrity must be maintained.
- 47:31Speaker 2: The choices were Michael Scott Paper Company.
- 47:36Speaker 7: Scott's Tots episode so hard to watch. Oh my good time.
- 47:48Speaker 1: I thought I would be much more successful.
- 47:54Speaker 4: So great?
- 47:56Speaker 3: All right?
- 47:56Speaker 1: Last question? Are my tech support customers getting dumber? Yeah?
- 48:01Speaker 1: So I work in tech support, and I feel like
- 48:03Speaker 1: our clients are frustrating me more and more. I've done
- 48:07Speaker 1: the job for quite some time, so it could just
- 48:09Speaker 1: be an issue of too long doing the same thing.
- 48:13Speaker 1: But when someone asks what to do if they've forgotten
- 48:16Speaker 1: their password click forgot password on the login page, or
- 48:20Speaker 1: when talking to them, they seem to lack common sense.
- 48:24Speaker 1: I've also felt more frustrated in traffic lately, so I
- 48:27Speaker 1: think it's probably me a change, not them. How can
- 48:31Speaker 1: you improve your state of mind when doing routine tasks.
- 48:34Speaker 1: Thanks anonymous. Oh that's got such a thankless job. People.
- 48:39Speaker 1: It's the same question eight hundred times.
- 48:41Speaker 5: People have simultaneously gotten much smarter and much dumber with tech.
- 48:45Speaker 4: Okay, I have a comment on this, but I don't
- 48:48Speaker 4: hear Jacob, and I.
- 48:49Speaker 5: Believe it is because so when I was growing up,
- 48:53Speaker 5: like technology was blooming into what it is today, like
- 48:58Speaker 5: we all remember, or like when the Internet became more
- 49:01Speaker 5: prevalent and everything and like and all that kind of happened.
- 49:04Speaker 5: You've got mail, But for all of that time beforehand,
- 49:08Speaker 5: and it even ended that time as well, if you
- 49:11Speaker 5: were a user of technology. First of all, not everyone was,
- 49:14Speaker 5: so it wasn't just ubiquitous like it is now. And
- 49:17Speaker 5: second of all, if you were a user of technology,
- 49:20Speaker 5: you also had you had to have some skills in troubleshooting.
- 49:24Speaker 1: You just had to.
- 49:25Speaker 4: Yeah, you had to figure it out. You can ask
- 49:26Speaker 4: your friend or do anything, just you had to figure
- 49:29Speaker 4: it out.
- 49:29Speaker 5: Or like I mean, you might be able to ask
- 49:30Speaker 5: somebody or whatever, but like you were going to be
- 49:32Speaker 5: doing the work, you had to you had to be
- 49:34Speaker 5: the one to actually fix it.
- 49:35Speaker 1: And like that has completely gone away.
- 49:39Speaker 5: You don't, like, we don't have to do anything now,
- 49:42Speaker 5: and so when something does go wrong, we are, I think,
- 49:45Speaker 5: much more clueless on.
- 49:46Speaker 1: How to fix it.
- 49:47Speaker 5: Also, and also the user pool has expanded to virtually everyone.
- 49:53Speaker 2: Well do you think also part of that is like
- 49:55Speaker 2: the technology has advanced me yeah, the point where the
- 49:58Speaker 2: average person could deal with it. It's gotten becau because
- 50:00Speaker 2: I'm thinking about like cars, right, Like people used to
- 50:03Speaker 2: just be able to fix their own car, but you
- 50:06Speaker 2: can't do that now.
- 50:07Speaker 1: I mean, you know, plug it into a ball and yeah,
- 50:09Speaker 1: computer tells you what's wrong with it.
- 50:11Speaker 2: Yeah, so computerized. So I say that, like I've ever
- 50:15Speaker 2: fixed the car, Well, those good old days.
- 50:18Speaker 1: It's like people have been cars in the past, right guys. Right, No,
- 50:23Speaker 1: we don't wash my own car.
- 50:25Speaker 4: I believe that we can't.
- 50:28Speaker 1: Is it illegal?
- 50:29Speaker 4: Jeff's son knows how to fix it? Yeah?
- 50:34Speaker 3: No.
- 50:34Speaker 4: I had this experience where I had a first generation
- 50:38Speaker 4: Apple Watch, like super old, just used it forever, and
- 50:42Speaker 4: one of my friends, her like teenager was, was wanting
- 50:47Speaker 4: to buy it off me. So I sold it to
- 50:49Speaker 4: her for like twenty bucks or whatever, and she puts
- 50:51Speaker 4: it on I like had wiped it and so I
- 50:54Speaker 4: gave it to her with a towel. Yes, No, I'm sorry,
- 50:57Speaker 4: baby wipes it.
- 50:58Speaker 1: Yeah, let me get the off here real quick and
- 51:01Speaker 1: there you go.
- 51:02Speaker 4: No, I'm sorry. I had disconnected it, but I didn't
- 51:05Speaker 4: know you. I thought once you disconnected it, everything deleted.
- 51:07Speaker 4: But it doesn't. So all the porn was still on. No,
- 51:12Speaker 4: but like your texts and things like that, porn very small.
- 51:19Speaker 1: Now the question is which hand does she were the goggles?
- 51:24Speaker 4: Yeah, from the shooting range, so I hadn't wiped it.
- 51:28Speaker 4: And so uh. She like follows up with me sometime
- 51:32Speaker 4: later that day and.
- 51:33Speaker 5: Well motion tractors like, did you leave your did you leave?
- 51:35Speaker 5: You're watching a paint shaker.
- 51:40Speaker 4: Well, so I follow up with her and she's sitting
- 51:44Speaker 4: there on her phone like looking at TikTok. I don't know,
- 51:47Speaker 4: and she's like, oh, well the watch like it still
- 51:49Speaker 4: has all Whitney stuff on it. And I'm like sitting
- 51:52Speaker 4: there looking at her. I'm like, did you look up
- 51:55Speaker 4: how to do? She's like, well, I don't know what
- 51:56Speaker 4: to do because like her stuff is still on it.
- 51:57Speaker 4: As she's on her phone. I'm like, my god, you
- 51:59Speaker 4: know what I'm to do?
- 52:00Speaker 1: Yeah, we're going to figure.
- 52:01Speaker 4: This out, right now, how to clear my Apple Watch?
- 52:05Speaker 4: It's not fucking fast.
- 52:06Speaker 1: And they don't do it right.
- 52:07Speaker 4: Yeah, she's like thirteen. I'm like, you're not eight.
- 52:10Speaker 1: But whatever I think it is, it's a change in mindset.
- 52:13Speaker 5: There's not that like, well I got to figure out
- 52:16Speaker 5: how to fix this. Yeah, now, yeah, I mean, and
- 52:19Speaker 5: I don't think that's unfair.
- 52:21Speaker 1: That's what we've done. That's what we have. The society
- 52:24Speaker 1: have there another and competence.
- 52:26Speaker 5: But I mean the purpose of technology, though, is to
- 52:30Speaker 5: make things simpler.
- 52:32Speaker 1: Yeah. The purpose of technology is to make us work less.
- 52:35Speaker 5: And so if the technology is also what is fixing
- 52:37Speaker 5: the technology.
- 52:38Speaker 1: That is making like that is achieving that goal. Yeah,
- 52:41Speaker 1: like it.
- 52:42Speaker 4: Should just do it right, just should work.
- 52:44Speaker 5: Yeah, And like in her life, in her thirteen year
- 52:47Speaker 5: old life, that has worked most of the.
- 52:50Speaker 4: Time, right right, you get a new phone in an
- 52:52Speaker 4: auto sets, everything's just on there.
- 52:54Speaker 1: It all gotten faster. Yeah. And I also like the
- 52:57Speaker 1: idea like if you are the tech support, I don't
- 53:03Speaker 1: hesitate to call you because in my mind, you get
- 53:06Speaker 1: paid for this. And if I have a dumb question,
- 53:10Speaker 1: if I can save ten minutes in my way for
- 53:12Speaker 1: you to answer it. That's why you have a full
- 53:14Speaker 1: time gig is so that I can save ten minutes
- 53:17Speaker 1: and move on. And that's why it was efficient for
- 53:19Speaker 1: our company to have you, because if you save everybody
- 53:22Speaker 1: ten minutes for answering our dumbest questions, Yeah, that was
- 53:25Speaker 1: we paid for it.
- 53:26Speaker 5: Like that being said writer, I worked in tech support
- 53:29Speaker 5: for a couple of months. It's it's the one not
- 53:32Speaker 5: entertainment job I ever had. And I was in high
- 53:34Speaker 5: school and worked in the tech support thing for a couple.
- 53:36Speaker 1: Of months, and.
- 53:39Speaker 5: Multiple times, more than twice, I because I worked for
- 53:43Speaker 5: a school board, and so more than twice I drove
- 53:47Speaker 5: out to a school okay to plug a computer. Oh
- 53:53Speaker 5: and these weren't like, oh the computer lab is and
- 53:56Speaker 5: or whatever. Listen, this would be like a secretary's computer. Oh,
- 53:59Speaker 5: this would be like so one's work machine. They would
- 54:02Speaker 5: call my computer doesn't work. All right, I'm going to
- 54:05Speaker 5: ask you the dumb question. Got to do this on
- 54:07Speaker 5: the phone. I'm going to ask you the dumb question.
- 54:10Speaker 5: Is it plugged in? Oh, of course it's plugged in.
- 54:12Speaker 5: I get there, it's not plugged in?
- 54:14Speaker 4: Oh my god.
- 54:15Speaker 1: Oh course.
- 54:17Speaker 5: I also having multiple times that I got there and
- 54:20Speaker 5: nothing else from that outlet would turn on either.
- 54:23Speaker 1: Oh circuit breaker. Yeah yeah. I was like the power
- 54:26Speaker 1: of this outlets fucked up.
- 54:27Speaker 2: Yeah, this is why there's a fee for a service
- 54:31Speaker 2: call right.
- 54:32Speaker 5: Yeah, I didn't have that because we just we were
- 54:34Speaker 5: just on salary from the school board.
- 54:36Speaker 1: Yeah.
- 54:37Speaker 4: No, I'm definitely working up.
- 54:38Speaker 5: Then say that to say there've always been stupid cars too,
- 54:41Speaker 5: that's so true.
- 54:43Speaker 4: But I definitely had that experience where sometimes calling it
- 54:47Speaker 4: was like worth it, But you're right, I didn't want
- 54:49Speaker 4: to spend my time trying to figure it out when
- 54:51Speaker 4: I had other stuff to do. I just call them
- 54:53Speaker 4: right away, and at least once or twice, I know
- 54:55Speaker 4: they would tell me to do someone like oh shoot, yeah,
- 54:58Speaker 4: I could have figured that out on my own, but
- 54:59Speaker 4: I was like, oh, well, well.
- 55:01Speaker 1: Yeah, that's kind of my my stance on it, Like, yeah,
- 55:03Speaker 1: I could go to chat GBT and I could like
- 55:05Speaker 1: sort this thing out. I could troubleshoot it. But I'm
- 55:07Speaker 1: going to have to solve this for the first time
- 55:09Speaker 1: in my life, and I can learn how and it
- 55:12Speaker 1: won't take all day. It will take ten times the
- 55:16Speaker 1: amount of time it would solve take You to solve
- 55:18Speaker 1: it for the thousandth time, you can do it blindfolded you.
- 55:21Speaker 2: And there's a point to that too, where it's like,
- 55:23Speaker 2: there are things that are worth taking the time to
- 55:27Speaker 2: learn how to do to solve problems that you're going
- 55:29Speaker 2: to continue to counter. But if you're not gonna if
- 55:32Speaker 2: you don't anticipate ever having to do this again, Like,
- 55:35Speaker 2: why would I spend, you know, all of this time
- 55:38Speaker 2: to learn how to do this skill that I'll never
- 55:40Speaker 2: use again?
- 55:40Speaker 3: Right?
- 55:40Speaker 1: Yeah?
- 55:41Speaker 5: Like the average person doesn't need to know how to
- 55:43Speaker 5: like defrag a hard drive, right right?
- 55:46Speaker 1: Who gives a ship? Hey, it used to be a
- 55:48Speaker 1: really important thing.
- 55:48Speaker 3: It was, Remember.
- 55:52Speaker 1: You're a child like.
- 55:53Speaker 5: This this week, my my Apple AirPods, my little my
- 55:57Speaker 5: little Bluetooth headphones. The k wouldn't charge on the touch
- 56:03Speaker 5: chargers anymore. I had to plug it in to charge it.
- 56:06Speaker 5: Woudn't It wouldn't charge on the little uh the little
- 56:09Speaker 5: what do you call them.
- 56:12Speaker 1: Whatever?
- 56:13Speaker 5: The little chargers are. Yeah, And I was like, well,
- 56:16Speaker 5: this is this is weird. They were just working, uh,
- 56:18Speaker 5: and now they're not working. And so I googled it
- 56:22Speaker 5: and the solution that came up. Tell me, if you
- 56:25Speaker 5: think this solution would work. Unpair the headphones from your device,
- 56:32Speaker 5: reset the device, or reset the headphones, repair the headphones
- 56:37Speaker 5: with your device, and now they will work. The touch
- 56:40Speaker 5: charging will work on a charging panel that isn't connected
- 56:44Speaker 5: to your phone, and I care that worked.
- 56:47Speaker 1: Wow?
- 56:48Speaker 5: Yeah, I was like, that doesn't make any sense at all,
- 56:51Speaker 5: but this says it will work, so I'll try it.
- 56:54Speaker 1: They're broke. I was like, why did that work?
- 56:58Speaker 2: I had a similar situation many years ago with the
- 57:01Speaker 2: PlayStation two.
- 57:02Speaker 5: I didn't either, Like I did more than turned off
- 57:04Speaker 5: and turning back on, but not much, and everything I
- 57:06Speaker 5: did was related.
- 57:07Speaker 1: To the device that it was connected to, not to
- 57:09Speaker 1: the charging things.
- 57:11Speaker 3: The issue that I had, I guess it was an
- 57:13Speaker 3: Xbox three sixty. Like something was wrong.
- 57:15Speaker 2: I called tech support and they're like, well, is the
- 57:19Speaker 2: date and time set right? Oh?
- 57:22Speaker 1: I'm like, what the why the hell would that matter?
- 57:25Speaker 1: And you could hear in their voice too, they're like,
- 57:28Speaker 1: is the question? Yeah? I know this is gonna sound stupid,
- 57:34Speaker 1: but is the date and time?
- 57:35Speaker 2: They know what I'm going to say, and they know
- 57:38Speaker 2: what they're going to say back to me, but they
- 57:40Speaker 2: have to go through these steps anyway.
- 57:41Speaker 3: Yeah, I totally. I would be frustrated as hell.
- 57:44Speaker 5: But I think for the writer it is a matter
- 57:47Speaker 5: of acceptance and zen and like this is just what
- 57:50Speaker 5: this is.
- 57:51Speaker 2: So I think the writer's onto something talking about I'm
- 57:54Speaker 2: getting stressed at work. Oh and by the way, yeah,
- 57:57Speaker 2: I'm a little frustrated traffic.
- 57:59Speaker 3: Yeah.
- 57:59Speaker 1: No, I with the writer that it's just on them.
- 58:02Speaker 2: Yeah, there's there's there's some stuff going on here that
- 58:04Speaker 2: maybe you need to kind of check in with yourself
- 58:07Speaker 2: and do a little bit of self care outside of
- 58:09Speaker 2: work to help manage some of these emotions. It's kind
- 58:13Speaker 2: of like, you know, when you got a dog that
- 58:16Speaker 2: needs exercise, but it never gets to leave the house.
- 58:19Speaker 2: It manifests in all of these other problematic behaviors.
- 58:23Speaker 1: Oh now they're doing other things, yes, yeah.
- 58:25Speaker 2: Whereas if you just yeah and then like but any
- 58:28Speaker 2: dog trainers, like the first question they ask is, well,
- 58:32Speaker 2: how often do you give it exercise?
- 58:34Speaker 4: Yeah?
- 58:34Speaker 2: You know, And I think we're kind of we're kind
- 58:36Speaker 2: of like that too, where we don't you know, there's
- 58:38Speaker 2: something that we're not doing that. Because we're not doing that,
- 58:42Speaker 2: we start doing all of these other things, and it
- 58:45Speaker 2: seems like it wouldn't relate, such as repairing ear pods.
- 58:50Speaker 2: But it actually does kind of make sense.
- 58:53Speaker 1: I agree, so writer, it may not seem like it relates,
- 58:55Speaker 1: but walk your dog. Well, we're going to take a
- 58:57Speaker 1: quick break and when we come back, we're thinking and everybody,
- 59:00Speaker 1: you're listening to pod therapy.
- 59:06Speaker 3: And we're back. This episode was brought to you by
- 59:08Speaker 3: our therap parties, but I think we announce about third one,
- 59:11Speaker 3: but they are not.
- 59:12Speaker 2: Robert Brownie, Junior Mint, Kayla Lensbury, Kevin Chamberlain, Ben Stanley,
- 59:17Speaker 2: Adam Hathaway, Dan Martin, lib Heyo, Andrew Langmead and Nathan Niki.
- 59:22Speaker 1: Thank you go. So we are at the first show
- 59:26Speaker 1: of the month, and this is the one where we
- 59:28Speaker 1: think everybody who makes this show possible at the therapod,
- 59:33Speaker 1: every single person who's ever listened ever by name and
- 59:37Speaker 1: social Security number, which you didn't know we have, but
- 59:40Speaker 1: we do. But before we do, we've got some new
- 59:42Speaker 1: therapods to welcome to the crew who has joined the
- 59:46Speaker 1: therap party.
- 59:47Speaker 2: Got a couple new therapals, Levi Sterling and Eleanor Brubaker,
- 59:53Speaker 2: Thank you all right, lovely, A couple new therapods chill
- 59:57Speaker 2: Food and.
- 59:58Speaker 1: Grace Welcome, Thank you, Grace and Chilfood, all the Therapods,
- 1:00:03Speaker 1: Thank you, Sam Cone University, Jeff Robert Paulson, Polygon, Colin,
- 1:00:08Speaker 1: Richard Bruins, Linda brand Meyer, scoopturenot Corey Owens, Joseph Bengrazzio,
- 1:00:13Speaker 1: Christine Phillips, Carrie ter Hark, Gavin Bristow, Kiwi Fruit, Scoop,
- 1:00:17Speaker 1: James k take It, Evy Podcast, Craig Little, Don Door,
- 1:00:20Speaker 1: Jim Hunter, Scoopatron, Todd Canfield, Felicia Butler, David Sorensen, Shayla Bullock,
- 1:00:26Speaker 1: Lauren Izzoh, Stacey Coleman, Adam Pettanuzzo, Matt's Lendegren Scoopiter, Ascending,
- 1:00:32Speaker 1: Ian Sotoe, Jessica Szeipher's Lee Popsicle, Doctor Scoop, Little, James Dawson, MoMA,
- 1:00:37Speaker 1: Ninja Scoop, Sarah Olow, Sam Buck, Graham, Grumpy Lake, Mead
- 1:00:40Speaker 1: Park Ranger, Karen McCulloch and thank you for my birthday card, Karen,
- 1:00:44Speaker 1: that was lovely. What Weekend Some Nobody, Lila b gay
- 1:00:47Speaker 1: Do Crimes, Kelly Gagner, Nippy, Brian Emra, Matthew Johnson, Alec Lancaster,
- 1:00:52Speaker 1: j d Congen a Literal Pickle, Matthias Vanda Brandt Andres Savedra, Molina,
- 1:00:57Speaker 1: Max The Ginger, Scoop, Ken Tinsley, Julius Kappel, Chimist, Smells Funny,
- 1:01:02Speaker 1: Protecting Scoop Chad, Chad The Safety Lad Walker, Fluke, Philip
- 1:01:05Speaker 1: Guiton To Mystery, Almost Doctor, Nurse Joey Joey, my Bad,
- 1:01:09Speaker 1: Matthew Cubic, Duffy The Slowly Getting Their Therapist Bear, Joel McMillan,
- 1:01:13Speaker 1: Kirka Grimm, Chris Conway, Melissa l. Geisler, Christopher de Gercy,
- 1:01:18Speaker 1: Trishia Ortiz, Kirsten Johnson, d J. Seward, Mississippi, Hippie Scott
- 1:01:23Speaker 1: A Free Laws and Fife, Eli, Heather w Paddy Glad, Kyle,
- 1:01:27Speaker 1: Anthony Camarata, David Williams, Kate Police, Buddy Dobbins, Eric Dyer,
- 1:01:33Speaker 1: Trontastic Glitch, Scoop, Kernipillar, bug Nuts, Steven Landon, Adam ballaz
- 1:01:39Speaker 1: Aletta By Alaise, Kenneth Wong, John Finlayson, Mysterious, Annalid kJ
- 1:01:45Speaker 1: Mister Poth, Carmen Perry k, Pizzledizzle, Robert Cole, Temporary Reality,
- 1:01:51Speaker 1: Jamiebie Sinstium Jeff Darnell, Persephonie Hazzard, Ray j Shark, Recreated,
- 1:01:57Speaker 1: Jacob Hurt, Silka Daniels, Jenny Rose, Jacob Billingsley, J. W. Reynolds.
- 1:02:04Speaker 1: What does scoop mean? Acrust? The cliffont Alex Jardine, Dylan,
- 1:02:09Speaker 1: Collipie Wolf, THEO Five, Autry Johnson, Ben Sherman, Chris Courtney Dale,
- 1:02:14Speaker 1: The King, Cedar, Hayden, Nora Monico, Adam Goff, Kevin Tribe,
- 1:02:18Speaker 1: Jesse Miller, Livy Grace, Terrible, Tay Akrylla Curve Linus howk
- 1:02:24Speaker 1: us On, howk on us on Anyvading Chicken Farmer, Jagen
- 1:02:29Speaker 1: kylie K Matthews, Kevin Chill Food and John Caravatas.
- 1:02:36Speaker 4: We have our theodactyls, we have ice Blue Scoop Brian Layman,
- 1:02:40Speaker 4: Fred Beshara, Junior's Yep Scoop Brady Andrea Anderson Scoop, Lindsay
- 1:02:47Speaker 4: Frozen Cusser, Lori Elsroth, Say, Shanna Ghan Scoopy, Scoopy, Justice,
- 1:02:54Speaker 4: ok I Say, Dank Butta brooks Lyle, Adam Ribschick, Lovely Spark,
- 1:03:01Speaker 4: Mister b Jim and Mannu, Adam Warren, The Offices of
- 1:03:05Speaker 4: counselor and counselor.
- 1:03:07Speaker 1: Nice how Nick is just quietly looking at the Playboy
- 1:03:10Speaker 1: the whole time.
- 1:03:12Speaker 4: I was going to comment on that learning things.
- 1:03:16Speaker 2: No, Honestly, what I was looking at is it's interesting
- 1:03:19Speaker 2: to see cigarette ads Jacob from September nineteen ninety two,
- 1:03:27Speaker 2: and there's like cool, it just filled with cigarette ads,
- 1:03:31Speaker 2: tons of them.
- 1:03:31Speaker 3: It's like, wow, I haven't seen this.
- 1:03:33Speaker 4: I noticed that too, That's all I noticed.
- 1:03:35Speaker 3: Yep, me too, Say.
- 1:03:38Speaker 1: Is there anything else in there?
- 1:03:39Speaker 3: Was that? All of them? Yeah?
- 1:03:41Speaker 1: Okay. As we wrap up the show, we want to
- 1:03:43Speaker 1: remind you can sign up at patreon dot com slash Therapy.
- 1:03:46Speaker 1: You can get our extended show ad free a date early,
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- 1:03:55Speaker 1: rants and as I am recording this episode this week
- 1:03:59Speaker 1: are in turn. Emma released episode three of her Therapy
- 1:04:03Speaker 1: one oh one series. This one is about how to
- 1:04:06Speaker 1: afford therapy. Really gets into the weeds and so if
- 1:04:09Speaker 1: you've ever thought, man, I really just want to understand
- 1:04:11Speaker 1: all the ins and outs, she leaves no stone unturned.
- 1:04:15Speaker 1: Really great content. Check that out Patreon dot com slash therapy,
- 1:04:20Speaker 1: and we want to make sure that we think, of course,
- 1:04:22Speaker 1: at the top of the order, our theity, the dark
- 1:04:26Speaker 1: Lord himself, my Faja, And of course we want to
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- 1:04:33Speaker 1: pro therapy diehards who love you all so much they
- 1:04:36Speaker 1: give till it hurts, Dirty b and Picket. And we
- 1:04:39Speaker 1: want to think our bosses, the mysterious and shrouded Illuminati,
- 1:04:41Speaker 1: members of the fan club, the therap producers, Thank you,
- 1:04:44Speaker 1: Jake Schneider, Myra, Robert Brownie Junior, Mint, Smitty Scoop, Ben Don,
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- 1:05:29Speaker 1: That's all the time I got for this week's session.
- 1:05:31Speaker 1: Want to Think our Landlords Matt Mattingley's ice Cream Social
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- 1:06:11Speaker 1: I'm Nick Tangiman'm Jim.
- 1:06:13Speaker 3: Thanks so we'll see you for your appointment next week.
- 1:06:17Speaker 1: Follow cool Wait, Jacob, what was your first Playboy?
- 1:06:23Speaker 4: I don't know your mama.
- 1:06:24Speaker 1: Oh By