Your Open-Door Policy Is a Management Cop-Out
Your door is open. Your employee still needs three reminders, a lucky hallway encounter, and a small miracle to get a decision. That's not accessibility. That's another job.
This week Chris puts the open-door policy on trial: who actually does the work of making management happen? A familiar Tuesday spirals into avoidable rework, current Gallup data challenges the idea that availability equals support, and Toyota offers a useful contrast in making problems visible.
Why a closed-door manager can be more accessible, what a usable management promise sounds like, and the one question worth asking…
The skinny
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