Latest / MC Fireside Chats, an Outdoor Hospitality Podcast / MC Fireside Chats - April 5th, 2023

Transcript

MC Fireside Chats - April 5th, 2023 · MC Fireside Chats, an Outdoor Hospitality Podcast

0:51
Brian: Welcome
0:51
Brian: to
0:51
Brian: another
0:51
Brian: episode
0:51
Brian: of
0:52
Brian: MC
0:52
Brian: Fireside
0:52
Brian: Chats,
0:53
Brian: my
0:53
Brian: name's
0:53
Brian: Brian
0:53
Brian: Searl
0:54
Brian: with
0:54
Brian: Insider
0:54
Brian: Perks
0:54
Brian: here
0:55
Brian: as
0:55
Brian: always,
0:55
Brian: with
0:55
Brian: Cara
0:55
Brian: Csizmadia
0:56
Brian: from
0:56
Brian: the
0:56
Brian: Canadian
0:57
Brian: Camping
0:57
Brian: RV
0:57
Brian: Council,
0:58
Brian: who
0:58
Brian: is
0:58
Brian: a
0:58
Brian: little
0:58
Brian: bit
0:59
Brian: under
0:59
Brian: the
0:59
Brian: weather,
0:59
Brian: so
0:59
Brian: we
0:59
Brian: hope
0:59
Brian: you
0:59
Brian: feel
1:00
Brian: better,
1:00
Brian: Cara.
1:00
Brian: Probably
1:01
Brian: nobody
1:01
Brian: would've
1:01
Brian: noticed
1:01
Brian: that,
1:02
Brian: but
1:02
Brian: I
1:02
Brian: just
1:02
Brian: felt,
1:02
Brian: there
1:03
Brian: should
1:03
Brian: be
1:03
Brian: a
1:03
Brian: sympathy
1:03
Brian: play
1:03
Brian: on
1:04
Brian: the
1:04
Brian: show
1:04
Brian: just
1:04
Brian: in
1:04
Brian: case
1:04
Brian: you
1:05
Brian: say
1:05
Brian: something,
1:05
Brian: later
1:05
Brian: you
1:06
Brian: regret
1:06
Brian: or
1:06
Brian: something.
1:06
Brian: Like
1:07
Brian: you
1:07
Brian: just
1:07
Brian: blame
1:07
Brian: it
1:07
Brian: on
1:07
Brian: the
1:07
Brian: sickness,
1:08
Brian: okay.
1:08
Brian: Great.
1:08
Brian: Super
1:09
Brian: glad
1:09
Brian: to
1:09
Brian: be
1:09
Brian: here
1:09
Brian: for
1:09
Brian: our
1:09
Brian: recurring
1:09
Brian: episode.
1:10
Brian: First
1:10
Brian: of
1:11
Brian: the
1:11
Brian: month
1:11
Brian: we
1:11
Brian: have
1:11
Brian: our
1:11
Brian: open
1:11
Brian: discussion
1:12
Brian: panel.
1:12
Brian: We
1:12
Brian: are
1:12
Brian: missing
1:13
Brian: a
1:13
Brian: ton
1:13
Brian: of
1:13
Brian: people
1:13
Brian: today.
1:13
Brian: We've
1:14
Brian: got
1:14
Brian: Scott
1:14
Brian: Foos
1:14
Brian: is
1:14
Brian: in
1:15
Brian: an
1:15
Brian: airplane
1:15
Brian: somewhere.
1:15
Brian: I
1:15
Brian: think
1:16
Brian: Mark
1:16
Brian: Koep
1:16
Brian: is
1:16
Brian: coming
1:16
Brian: back
1:17
Brian: from
1:17
Brian: the
1:17
Brian: California
1:17
Brian: show
1:18
Brian: and
1:18
Brian: said
1:18
Brian: he
1:18
Brian: was
1:18
Brian: stuck
1:18
Brian: in
1:18
Brian: a
1:18
Brian: blizzard
1:18
Brian: somewhere.
1:19
Brian: Sandy's
1:20
Brian: traveling.
1:21
Brian: I
1:21
Brian: feel
1:21
Brian: like
1:21
Brian: somebody
1:22
Brian: else
1:22
Brian: is
1:22
Brian: missing
1:22
Brian: too,
1:22
Brian: that
1:22
Brian: I'm
1:22
Brian: forgetting,
1:23
Brian: but
1:23
Brian: Mike
1:24
Brian: and
1:24
Brian: Christine
1:24
Brian: are
1:24
Brian: here,
1:25
Brian: so
1:26
Brian: I
1:26
Brian: dunno
1:26
Brian: what
1:26
Brian: we're
1:27
Brian: gonna
1:27
Brian: talk
1:27
Brian: about
1:27
Brian: today,
1:28
Brian: but
1:28
Brian: I
1:28
Brian: have
1:28
Brian: a
1:28
Brian: filler
1:29
Brian: topic
1:29
Brian: in
1:29
Brian: case
1:30
Brian: you
1:30
Brian: guys
1:30
Brian: can't
1:30
Brian: think
1:30
Brian: of
1:30
Brian: anything.
1:31
Mike: I
1:31
Mike: think
1:31
Mike: we
1:31
Mike: just
1:32
Mike: need
1:32
Mike: to
1:32
Mike: basically,
1:32
Mike: let's
1:33
Mike: start
1:33
Mike: the
1:33
Mike: show.
1:34
Mike: Let's,
1:34
Mike: Cara,
1:35
Mike: what
1:35
Mike: do
1:35
Mike: you
1:35
Mike: think
1:35
Mike: the
1:35
Mike: over
1:36
Mike: under
1:36
Mike: is
1:37
Mike: of
1:37
Mike: how
1:37
Mike: many
1:37
Mike: times?
1:37
Mike: Brian
1:38
Mike: says
1:38
Mike: the
1:38
Mike: word
1:38
Mike: ai
1:39
Mike: I
1:39
Mike: think
1:39
Mike: we
1:39
Mike: have
1:40
Mike: to
1:40
Mike: limit
1:40
Mike: him
1:41
Mike: to
1:41
Mike: using
1:41
Mike: it
1:42
Mike: twice
1:42
Mike: in
1:42
Mike: an
1:42
Mike: hour.
1:44
Cara: Twice
1:44
Cara: would
1:45
Cara: be
1:45
Cara: nice.
1:46
Brian: And
1:46
Brian: I
1:46
Brian: can
1:47
Brian: talk
1:47
Brian: about
1:47
Brian: it
1:47
Brian: without
1:48
Brian: saying
1:48
Brian: it.
1:50
Cara: So
1:50
Cara: the
1:50
Cara: thing
1:51
Cara: that
1:51
Cara: shall
1:51
Cara: not
1:51
Cara: be
1:51
Cara: named.
1:52
Brian: Anyway
1:52
Brian: what's
1:53
Brian: on
1:53
Brian: your
1:53
Brian: guys'
1:54
Brian: desk?
1:54
Brian: What's
1:54
Brian: come
1:54
Brian: across
1:55
Brian: in
1:55
Brian: the
1:55
Brian: last
1:55
Brian: month
1:56
Brian: that
1:56
Brian: you
1:56
Brian: guys
1:56
Brian: are
1:56
Brian: interested
1:56
Brian: in
1:57
Brian: talking
1:57
Brian: about?
1:57
Brian: That
1:57
Brian: you've
1:57
Brian: seen
1:57
Brian: trends
1:58
Brian: in
1:58
Brian: the
1:58
Brian: industry?
2:00
Mike: What
2:00
Mike: have
2:00
Mike: we
2:00
Mike: seen?
2:00
Mike: CRR
2:01
Mike: specifically,
2:02
Mike: obviously
2:02
Mike: as
2:02
Mike: we
2:03
Mike: talked
2:03
Mike: last
2:03
Mike: time,
2:03
Mike: we
2:03
Mike: launched
2:04
Mike: our
2:04
Mike: third
2:04
Mike: party
2:04
Mike: management
2:05
Mike: service,
2:05
Mike: so
2:05
Mike: we're
2:05
Mike: pretty
2:06
Mike: excited
2:06
Mike: to
2:06
Mike: offer
2:07
Mike: that
2:07
Mike: to
2:07
Mike: the
2:07
Mike: the
2:08
Mike: industry.
2:08
Mike: So
2:08
Mike: we've
2:09
Mike: been
2:09
Mike: going
2:09
Mike: through
2:10
Mike: a
2:10
Mike: lot
2:10
Mike: of
2:10
Mike: inquiries
2:11
Mike: and
2:11
Mike: vetting
2:12
Mike: properties
2:12
Mike: and,
2:13
Mike: seeing
2:13
Mike: what
2:13
Mike: we
2:13
Mike: can
2:13
Mike: do
2:13
Mike: to
2:14
Mike: help
2:14
Mike: properties
2:14
Mike: enhance
2:15
Mike: their
2:15
Mike: NOI.
2:16
Brian: What
2:16
Brian: do
2:16
Brian: you
2:17
Brian: and
2:17
Brian: curious
2:17
Brian: with
2:17
Brian: that
2:17
Brian: Mike
2:17
Brian: and
2:18
Brian: I
2:18
Brian: don't
2:18
Brian: want
2:18
Brian: you
2:18
Brian: to
2:18
Brian: divulge
2:18
Brian: any
2:19
Brian: secrets
2:19
Brian: about
2:19
Brian: CRR
2:20
Brian: but
2:20
Brian: there
2:20
Brian: are
2:20
Brian: so
2:20
Brian: many
2:20
Brian: of
2:21
Brian: these
2:21
Brian: management
2:21
Brian: companies,
2:22
Brian: and
2:22
Brian: obviously
2:23
Brian: we
2:23
Brian: have
2:23
Brian: a
2:23
Brian: relationship
2:23
Brian: with
2:23
Brian: you,
2:24
Brian: so
2:24
Brian: we
2:24
Brian: know
2:24
Brian: more
2:25
Brian: about
2:25
Brian: what
2:25
Brian: you
2:25
Brian: do
2:25
Brian: than
2:25
Brian: a
2:26
Brian: lot
2:26
Brian: of
2:26
Brian: the
2:26
Brian: other
2:26
Brian: management
2:26
Brian: companies.
2:27
Brian: But
2:28
Brian: what
2:28
Brian: do
2:28
Brian: you
2:28
Brian: feel
2:28
Brian: has
2:28
Brian: to
2:29
Brian: be
2:29
Brian: a
2:29
Brian: difference
2:29
Brian: maker
2:29
Brian: when
2:30
Brian: somebody's
2:30
Brian: looking
2:30
Brian: for
2:31
Brian: management
2:31
Brian: of
2:31
Brian: a
2:31
Brian: property?
2:32
Brian: And
2:32
Brian: obviously
2:32
Brian: everybody's
2:33
Brian: different.
2:33
Brian: Everybody's
2:33
Brian: looking
2:34
Brian: for
2:34
Brian: their
2:34
Brian: own
2:34
Brian: unique
2:34
Brian: thing,
2:35
Brian: but.
2:36
Brian: There's
2:37
Brian: only
2:37
Brian: so
2:37
Brian: many
2:37
Brian: ways
2:37
Brian: to
2:37
Brian: do
2:37
Brian: accounting
2:38
Brian: and
2:38
Brian: financing
2:39
Brian: and
2:39
Brian: recommend
2:40
Brian: construction
2:40
Brian: of
2:40
Brian: sites
2:41
Brian: and
2:41
Brian: so
2:41
Brian: what
2:41
Brian: really
2:41
Brian: has
2:42
Brian: to
2:42
Brian: set
2:42
Brian: you
2:42
Brian: apart,
2:42
Brian: do
2:42
Brian: you
2:43
Brian: think,
2:43
Brian: to
2:43
Brian: be
2:43
Brian: a
2:43
Brian: difference
2:43
Brian: maker
2:44
Brian: in
2:44
Brian: this?
2:44
Mike: I
2:44
Mike: think
2:44
Mike: what
2:44
Mike: you
2:45
Mike: just
2:45
Mike: said,
2:45
Mike: there's
2:45
Mike: only
2:45
Mike: so
2:45
Mike: many
2:46
Mike: ways
2:46
Mike: to
2:46
Mike: do
2:46
Mike: it.
2:46
Mike: I
2:46
Mike: don't
2:46
Mike: know
2:47
Mike: that's
2:47
Mike: true.
2:48
Mike: I
2:48
Mike: think
2:48
Mike: there's
2:48
Mike: many
2:48
Mike: ways
2:49
Mike: to
2:49
Mike: do
2:49
Mike: it
2:49
Mike: and
2:49
Mike: how
2:49
Mike: you
2:49
Mike: approach
2:50
Mike: it.
2:50
Mike: Okay.
2:51
Mike: And
2:51
Mike: your
2:51
Mike: level
2:51
Mike: of
2:52
Mike: detail
2:52
Mike: and
2:52
Mike: competence
2:53
Mike: and
2:53
Mike: professionalism
2:53
Mike: or
2:54
Mike: analytics,
2:54
Mike: those
2:55
Mike: are
2:55
Mike: all
2:55
Mike: difference
2:55
Mike: makers.
2:56
Mike: So
2:56
Mike: how
2:57
Mike: do
2:57
Mike: we
2:57
Mike: approach
2:57
Mike: things
2:57
Mike: differently?
2:58
Mike: I
2:58
Mike: think
2:58
Mike: we
2:58
Mike: definitely
2:58
Mike: look
2:58
Mike: at
2:59
Mike: things
2:59
Mike: as
2:59
Mike: experiential
3:00
Mike: hospitality,
3:01
Mike: right?
3:01
Mike: We
3:01
Mike: don't
3:01
Mike: just
3:01
Mike: look
3:02
Mike: at
3:02
Mike: it
3:02
Mike: as
3:02
Mike: a
3:02
Mike: transactional
3:03
Mike: property,
3:04
Mike: what
3:04
Mike: is
3:04
Mike: unique
3:04
Mike: to
3:04
Mike: the
3:05
Mike: area.
3:05
Mike: And
3:06
Mike: as
3:06
Mike: we
3:06
Mike: know,
3:06
Mike: our
3:07
Mike: primary
3:07
Mike: goal
3:07
Mike: is
3:07
Mike: we
3:07
Mike: focus
3:08
Mike: on
3:08
Mike: revenue
3:08
Mike: enhancement.
3:09
Mike: We
3:09
Mike: think
3:09
Mike: that
3:09
Mike: is
3:10
Mike: the
3:10
Mike: key
3:10
Mike: to
3:10
Mike: driving,
3:11
Mike: obviously,
3:11
Mike: owner
3:12
Mike: profit,
3:12
Mike: NOI
3:12
Mike: and
3:13
Mike: asset
3:13
Mike: value.
3:13
Mike: So
3:14
Mike: we
3:14
Mike: focus
3:14
Mike: on
3:14
Mike: that
3:15
Mike: considerably,
3:15
Mike: whether
3:16
Mike: it's
3:16
Mike: through
3:16
Mike: marketing
3:16
Mike: or
3:16
Mike: whether
3:17
Mike: it's
3:17
Mike: through
3:17
Mike: experience,
3:18
Mike: or
3:18
Mike: whether
3:18
Mike: students
3:18
Mike: activities,
3:19
Mike: or
3:19
Mike: whether
3:19
Mike: it's
3:20
Mike: through
3:20
Mike: ancillary
3:20
Mike: as
3:20
Mike: many
3:21
Mike: ways
3:21
Mike: as
3:21
Mike: we
3:21
Mike: can
3:22
Mike: to
3:22
Mike: drive
3:22
Mike: revenue.
3:23
Mike: And
3:23
Mike: then
3:23
Mike: to
3:23
Mike: your
3:23
Mike: point,
3:24
Mike: how
3:24
Mike: many
3:24
Mike: ways,
3:25
Mike: can
3:25
Mike: you
3:25
Mike: slice
3:25
Mike: an
3:25
Mike: egg?
3:26
Mike: I
3:27
Mike: think
3:27
Mike: I
3:27
Mike: just
3:27
Mike: made
3:27
Mike: up
3:27
Mike: a
3:27
Mike: new
3:27
Mike: analogy.
3:28
Mike: I've
3:28
Mike: never
3:28
Mike: heard
3:28
Mike: that,
3:29
Mike: but
3:29
Mike: how
3:29
Mike: many
3:29
Mike: ways
3:29
Mike: can
3:29
Mike: you
3:29
Mike: slice
3:30
Mike: an
3:30
Mike: egg,
3:30
Mike: Cara?
3:30
Brian: You
3:30
Brian: need
3:31
Brian: to
3:31
Brian: research
3:31
Brian: this
3:31
Brian: and
3:32
Brian: tell
3:32
Brian: us
3:32
Brian: next
3:32
Brian: month
3:33
Brian: on
3:33
Brian: the
3:33
Brian: show.
3:33
Mike: But
3:33
Mike: I
3:33
Mike: think,
3:34
Mike: our
3:34
Mike: vision
3:34
Mike: is
3:34
Mike: evolving
3:35
Mike: the
3:35
Mike: industry
3:36
Mike: for
3:36
Mike: the
3:36
Mike: modern
3:36
Mike: world.
3:36
Mike: What
3:37
Mike: we've
3:37
Mike: found
3:37
Mike: is,
3:37
Mike: a
3:38
Mike: lot
3:38
Mike: of
3:38
Mike: the
3:38
Mike: campgrounds
3:39
Mike: and
3:39
Mike: resorts
3:39
Mike: are
3:40
Mike: a
3:40
Mike: little
3:40
Mike: bit
3:40
Mike: antiquated,
3:41
Mike: both
3:41
Mike: in
3:41
Mike: their
3:41
Mike: systems
3:42
Mike: and
3:42
Mike: their
3:42
Mike: approach.
3:42
Mike: And,
3:43
Mike: whether
3:43
Mike: it's
3:43
Mike: operational
3:44
Mike: efficiencies
3:44
Mike: or
3:44
Mike: labor
3:45
Mike: management
3:45
Mike: or
3:46
Mike: energy
3:46
Mike: analytics
3:47
Mike: or,
3:48
Mike: it
3:48
Mike: doesn't
3:48
Mike: mean
3:48
Mike: that
3:49
Mike: people
3:49
Mike: aren't
3:49
Mike: working
3:49
Mike: hard
3:49
Mike: and
3:50
Mike: grinding.
3:50
Mike: Absolutely.
3:51
Mike: You
3:51
Mike: can
3:51
Mike: see
3:51
Mike: people
3:51
Mike: are
3:52
Mike: passionate
3:52
Mike: about
3:52
Mike: this
3:53
Mike: business,
3:53
Mike: but,
3:54
Mike: applying
3:54
Mike: principles
3:55
Mike: of
3:55
Mike: analytics
3:56
Mike: and,
3:56
Mike: data
3:57
Mike: and
3:58
Mike: efficiency
3:58
Mike: that's
3:59
Mike: what
3:59
Mike: we
3:59
Mike: do.
3:59
Mike: We're
3:59
Mike: a
3:59
Mike: bunch
4:00
Mike: of
4:00
Mike: nerds,
4:01
Mike: maybe
4:01
Mike: not
4:01
Mike: as
4:01
Mike: much
4:01
Mike: as
4:01
Mike: Brian,
4:02
Mike: but
4:02
Mike: for
4:02
Mike: the
4:03
Mike: most
4:03
Mike: part
4:03
Mike: we're
4:04
Mike: a
4:04
Mike: bunch
4:04
Mike: of
4:04
Mike: nerds
4:04
Mike: that
4:05
Mike: that,
4:05
Mike: are
4:05
Mike: about
4:05
Mike: process
4:06
Mike: improvement
4:06
Mike: and
4:06
Mike: everything
4:07
Mike: we
4:07
Mike: do.
4:07
Mike: So
4:07
Mike: I
4:07
Mike: think
4:08
Mike: that's
4:08
Mike: how
4:08
Mike: we
4:08
Mike: look
4:08
Mike: at
4:08
Mike: it
4:08
Mike: a
4:08
Mike: little
4:09
Mike: bit
4:09
Mike: differently.
4:10
Brian: But
4:10
Brian: just
4:10
Brian: to
4:10
Brian: clarify,
4:10
Brian: I'm
4:11
Brian: a
4:11
Brian: geek.
4:12
Mike: My
4:12
Mike: apologies.
4:13
Mike: Yeah.
4:13
Mike: My
4:14
Mike: apologies.
4:15
Brian: I
4:15
Brian: was
4:16
Brian: a
4:16
Brian: nerd
4:16
Brian: when
4:17
Brian: I
4:17
Brian: was
4:17
Brian: younger
4:17
Brian: cuz
4:17
Brian: I
4:17
Brian: had
4:17
Brian: glasses.
4:18
Brian: That's
4:18
Brian: the
4:18
Brian: difference.
4:19
Brian: Between
4:19
Brian: nerds
4:19
Brian: and
4:19
Brian: me.
4:19
Mike: I've
4:19
Mike: got
4:20
Mike: glasses...
4:20
Brian: ....so
4:20
Brian: has
4:20
Brian: the
4:21
Brian: pocket
4:21
Brian: protector
4:21
Brian: yet
4:22
Brian: because
4:22
Brian: I
4:22
Brian: don't
4:22
Brian: wear
4:22
Brian: a
4:22
Brian: shirt,
4:23
Brian: so
4:23
Brian: I
4:23
Brian: haven't
4:23
Brian: had
4:23
Brian: the
4:23
Brian: opportunity
4:24
Brian: to
4:24
Brian: test
4:24
Brian: that,
4:25
Brian: but...
4:25
Mike: we'll
4:25
Mike: call
4:25
Mike: ourselves
4:25
Mike: nerds.
4:26
Mike: We're
4:26
Mike: proud
4:26
Mike: nerds.
4:27
Mike: We
4:27
Mike: are,
4:27
Mike: curiosity
4:28
Mike: is
4:28
Mike: one
4:28
Mike: of
4:28
Mike: our
4:28
Mike: values.
4:29
Mike: So
4:29
Mike: we're
4:29
Mike: definitely
4:30
Mike: nerds.
4:31
Brian: It
4:31
Brian: was
4:31
Brian: actually
4:31
Brian: really
4:31
Brian: interesting,
4:32
Brian: and
4:32
Brian: I
4:32
Brian: don't
4:32
Brian: wanna
4:32
Brian: talk
4:32
Brian: about
4:32
Brian: this
4:33
Brian: too
4:33
Brian: long,
4:33
Brian: but
4:33
Brian: I
4:33
Brian: was
4:33
Brian: watching
4:33
Brian: a
4:34
Brian: video
4:34
Brian: about
4:35
Brian: the
4:35
Brian: different
4:35
Brian: types
4:35
Brian: of
4:36
Brian: personalities.
4:36
Brian: Who
4:36
Brian: will
4:37
Brian: be
4:37
Brian: best
4:37
Brian: set
4:37
Brian: up
4:38
Brian: to
4:38
Brian: win
4:38
Brian: the
4:38
Brian: future
4:39
Brian: or
4:39
Brian: whatever
4:39
Brian: in
4:39
Brian: all
4:40
Brian: things
4:40
Brian: technology.
4:41
Brian: And,
4:42
Brian: I
4:42
Brian: haven't
4:42
Brian: said
4:42
Brian: the
4:42
Brian: word
4:42
Brian: yet
4:43
Brian: by
4:43
Brian: the
4:43
Brian: way
4:43
Brian: but
4:43
Brian: it
4:43
Brian: was
4:43
Brian: all
4:43
Brian: things
4:44
Brian: technology
4:44
Brian: and
4:45
Brian: they
4:45
Brian: were
4:45
Brian: talking
4:45
Brian: about
4:45
Brian: generalists
4:46
Brian: and
4:46
Brian: poly
4:47
Brian: mass
4:47
Brian: and
4:47
Brian: I'd
4:47
Brian: never
4:47
Brian: heard
4:47
Brian: that
4:48
Brian: word
4:48
Brian: before.
4:49
Brian: But
4:49
Brian: it's
4:49
Brian: really
4:49
Brian: interesting
4:50
Brian: that
4:50
Brian: I
4:50
Brian: think
4:50
Brian: it
4:50
Brian: fits
4:50
Brian: a
4:51
Brian: lot
4:51
Brian: of
4:51
Brian: my
4:51
Brian: personality
4:52
Brian: and
4:52
Brian: how
4:52
Brian: I
4:52
Brian: know
4:53
Brian: a
4:53
Brian: little
4:53
Brian: bit
4:53
Brian: about
4:53
Brian: everything,
4:54
Brian: but
4:54
Brian: I'm
4:54
Brian: not
4:54
Brian: a
4:54
Brian: jack
4:54
Brian: of
4:55
Brian: all
4:55
Brian: trades
4:55
Brian: because
4:55
Brian: I
4:55
Brian: specialize
4:56
Brian: in
4:56
Brian: a
4:56
Brian: couple
4:56
Brian: things
4:57
Brian: really
4:57
Brian: well
4:57
Brian: still.
4:59
Brian: So
4:59
Brian: it's
5:00
Brian: interesting
5:00
Brian: in
5:00
Brian: how
5:01
Brian: that
5:01
Brian: kind
5:01
Brian: of
5:01
Brian: analogy
5:02
Brian: when
5:02
Brian: we
5:02
Brian: were
5:02
Brian: talking.
5:02
Mike: There
5:03
Mike: you
5:03
Mike: go.
5:03
Mike: That
5:03
Mike: you'll
5:03
Mike: be
5:03
Mike: successful
5:04
Mike: in
5:04
Mike: the
5:04
Mike: future.
5:05
Mike: Brian,
5:05
Mike: we're...
5:06
Brian: It
5:06
Brian: was
5:06
Brian: just
5:06
Brian: one
5:07
Brian: guy's
5:07
Brian: YouTube
5:07
Brian: video
5:08
Brian: opinion,
5:08
Brian: right?
5:09
Brian: I
5:09
Brian: don't
5:09
Brian: really...
5:09
Mike: if
5:09
Mike: you
5:10
Mike: use
5:10
Mike: those
5:10
Mike: things
5:10
Mike: that
5:10
Mike: won't
5:10
Mike: be
5:10
Mike: named,
5:11
Mike: that'll
5:11
Mike: probably
5:11
Mike: help
5:12
Mike: you
5:12
Mike: as
5:12
Mike: well
5:12
Mike: take
5:13
Mike: over.
5:13
Brian: But
5:13
Brian: it
5:13
Brian: is
5:13
Brian: an
5:13
Brian: interesting
5:14
Brian: point
5:14
Brian: about
5:14
Brian: being
5:14
Brian: a
5:14
Brian: generalist
5:15
Brian: when,
5:15
Brian: everybody
5:16
Brian: has
5:16
Brian: always
5:16
Brian: told
5:17
Brian: me,
5:17
Brian: as
5:17
Brian: long
5:18
Brian: as
5:18
Brian: I've
5:18
Brian: grown
5:18
Brian: up
5:19
Brian: and
5:19
Brian: what
5:19
Brian: I've
5:19
Brian: heard,
5:19
Brian: from
5:20
Brian: in
5:20
Brian: schooling
5:20
Brian: and
5:20
Brian: things,
5:20
Brian: right?
5:21
Brian: You
5:21
Brian: have
5:21
Brian: to
5:21
Brian: pick
5:22
Brian: one
5:22
Brian: area
5:22
Brian: to
5:22
Brian: go
5:22
Brian: into.
5:23
Brian: You
5:23
Brian: have
5:23
Brian: to
5:23
Brian: specialize
5:23
Brian: in
5:24
Brian: something
5:24
Brian: specific
5:24
Brian: and
5:24
Brian: be
5:25
Brian: the
5:25
Brian: best
5:25
Brian: you
5:25
Brian: can
5:25
Brian: at
5:25
Brian: it.
5:26
Brian: But
5:26
Brian: maybe
5:26
Brian: that
5:27
Brian: doesn't
5:27
Brian: fit
5:27
Brian: everybody
5:28
Brian: and
5:28
Brian: maybe
5:28
Brian: that's
5:29
Brian: not
5:29
Brian: really
5:29
Brian: a
5:29
Brian: good
5:29
Brian: strategy
5:30
Brian: for
5:30
Brian: the
5:30
Brian: future
5:31
Brian: when
5:31
Brian: certain
5:32
Brian: tools
5:32
Brian: will
5:32
Brian: be
5:32
Brian: able
5:32
Brian: to
5:33
Brian: do
5:33
Brian: one
5:33
Brian: thing
5:33
Brian: very
5:33
Brian: well
5:34
Brian: and
5:34
Brian: leave
5:34
Brian: you
5:34
Brian: with
5:34
Brian: no
5:34
Brian: alternatives.
5:35
Mike: I
5:35
Mike: grew
5:35
Mike: up
5:36
Mike: in
5:36
Mike: this
5:36
Mike: world
5:36
Mike: as
5:36
Mike: a
5:36
Mike: general
5:37
Mike: manager
5:37
Mike: and
5:38
Mike: what
5:38
Mike: I
5:38
Mike: always
5:38
Mike: told
5:39
Mike: everybody
5:39
Mike: is
5:39
Mike: I
5:39
Mike: generally
5:40
Mike: manage
5:41
Mike: I
5:41
Mike: know
5:41
Mike: a
5:41
Mike: lot
5:41
Mike: about,
5:42
Mike: a
5:42
Mike: little
5:42
Mike: or
5:42
Mike: a
5:42
Mike: little
5:42
Mike: about
5:42
Mike: a
5:43
Mike: lot,
5:43
Mike: whichever
5:43
Mike: way
5:43
Mike: you
5:44
Mike: wanna
5:44
Mike: frame
5:44
Mike: it.
5:44
Mike: And
5:45
Mike: I
5:45
Mike: think,
5:45
Mike: when
5:45
Mike: you
5:45
Mike: become
5:46
Mike: a
5:46
Mike: business
5:46
Mike: leader,
5:47
Mike: a
5:47
Mike: business
5:47
Mike: owner,
5:48
Mike: an
5:48
Mike: enterprise
5:48
Mike: leader,
5:49
Mike: how
5:49
Mike: can
5:49
Mike: you
5:49
Mike: not?
5:50
Mike: The
5:50
Mike: successful
5:50
Mike: folks
5:51
Mike: absolutely
5:51
Mike: know
5:51
Mike: about
5:52
Mike: insurance
5:52
Mike: or
5:53
Mike: law
5:53
Mike: or
5:53
Mike: business
5:54
Mike: or
5:54
Mike: finance
5:55
Mike: or
5:55
Mike: construction
5:56
Mike: or
5:56
Mike: guest
5:56
Mike: service
5:56
Mike: or
5:56
Mike: operations.
5:58
Mike: And
5:58
Mike: if
5:58
Mike: you
5:58
Mike: can't,
5:58
Mike: it's
5:58
Mike: to
5:58
Mike: your
5:59
Mike: own
5:59
Mike: detriment.
5:59
Mike: Yeah,
6:00
Mike: I
6:00
Mike: think,
6:00
Mike: certainly,
6:00
Mike: we
6:01
Mike: all
6:01
Mike: start
6:01
Mike: off
6:01
Mike: with
6:01
Mike: our
6:02
Mike: area
6:02
Mike: of
6:02
Mike: focus,
6:02
Mike: whatever
6:03
Mike: it
6:03
Mike: might
6:03
Mike: be.
6:04
Mike: And
6:04
Mike: then
6:04
Mike: if
6:04
Mike: you
6:04
Mike: evolve
6:05
Mike: you
6:05
Mike: have
6:06
Mike: to
6:06
Mike: evolve,
6:06
Mike: then
6:06
Mike: you
6:06
Mike: gotta
6:07
Mike: pick
6:07
Mike: up,
6:07
Mike: some
6:07
Mike: of
6:07
Mike: those
6:07
Mike: other
6:08
Mike: skills
6:08
Mike: along
6:08
Mike: the
6:08
Mike: way.
6:09
Mike: So
6:10
Mike: it's
6:10
Mike: my
6:10
Mike: thought
6:10
Mike: anyway.
6:11
Brian: Yeah,
6:11
Brian: it
6:11
Brian: just,
6:12
Brian: it
6:12
Brian: stuck
6:12
Brian: out
6:12
Brian: in
6:12
Brian: my
6:12
Brian: mind
6:13
Brian: because
6:13
Brian: one
6:13
Brian: of
6:13
Brian: the
6:13
Brian: quotes
6:14
Brian: they
6:14
Brian: were
6:14
Brian: saying
6:14
Brian: was
6:14
Brian: like,
6:15
Brian: you
6:15
Brian: don't
6:15
Brian: wanna
6:15
Brian: mess
6:15
Brian: with
6:16
Brian: a
6:16
Brian: guy
6:16
Brian: like
6:16
Brian: that
6:16
Brian: who
6:16
Brian: was
6:16
Brian: having
6:17
Brian: fun
6:17
Brian: while
6:18
Brian: he
6:18
Brian: works.
6:19
Brian: Which
6:19
Brian: was
6:19
Brian: really
6:20
Brian: interesting
6:20
Brian: to
6:20
Brian: me.
6:20
Brian: Cuz
6:20
Brian: that's
6:20
Brian: what
6:20
Brian: I,
6:20
Brian: that's
6:21
Brian: what
6:21
Brian: I
6:21
Brian: posted
6:21
Brian: on
6:22
Brian: LinkedIn
6:22
Brian: yesterday.
6:22
Brian: I'm
6:22
Brian: legit
6:22
Brian: having
6:23
Brian: fun
6:23
Brian: doing
6:23
Brian: all
6:24
Brian: of
6:24
Brian: this.
6:24
Brian: So
6:25
Brian: good.
6:26
Brian: That's
6:27
Brian: good.
6:27
Brian: But
6:27
Brian: anyway
6:27
Brian: geeks
6:28
Brian: and
6:28
Brian: nerds
6:28
Brian: turned
6:28
Brian: into
6:28
Brian: that,
6:28
Brian: but
6:28
Brian: what
6:29
Brian: else
6:29
Brian: do
6:29
Brian: we
6:29
Brian: have?
6:29
Brian: Christine,
6:30
Brian: what's
6:30
Brian: going
6:30
Brian: on
6:30
Brian: in
6:31
Brian: your
6:31
Brian: world?
6:31
Christine: Yeah,
6:32
Christine: I
6:32
Christine: guess
6:32
Christine: I
6:32
Christine: can
6:32
Christine: tell
6:33
Christine: you
6:33
Christine: that
6:34
Christine: the
6:35
Christine: ever
6:35
Christine: increasing
6:36
Christine: type
6:36
Christine: of
6:36
Christine: employment
6:37
Christine: lawsuits
6:38
Christine: keeps
6:38
Christine: coming
6:38
Christine: in.
6:39
Christine: So
6:40
Christine: be
6:40
Christine: very
6:41
Christine: careful
6:41
Christine: for
6:42
Christine: how
6:42
Christine: you're
6:42
Christine: managing
6:43
Christine: your
6:43
Christine: employees,
6:44
Christine: how
6:44
Christine: you're
6:44
Christine: hiring
6:45
Christine: your
6:45
Christine: employees,
6:46
Christine: and
6:46
Christine: how
6:46
Christine: you're
6:47
Christine: firing
6:47
Christine: your
6:47
Christine: employees.
6:48
Christine: Cause
6:48
Christine: I
6:49
Christine: woke
6:49
Christine: up
6:49
Christine: this
6:49
Christine: morning
6:50
Christine: to
6:50
Christine: yet
6:50
Christine: another
6:51
Christine: Campground
6:52
Christine: being
6:52
Christine: sued
6:53
Christine: on
6:53
Christine: unemployment
6:53
Christine: matter.
6:54
Christine: So
6:55
Christine: they're
6:55
Christine: quite
6:56
Christine: prolific
6:56
Christine: right
6:56
Christine: now.
6:57
Brian: Now
6:58
Brian: here's
6:58
Brian: an
6:58
Brian: interesting
6:59
Brian: so
6:59
Brian: you
6:59
Brian: talked
6:59
Brian: about,
6:59
Brian: this
7:00
Brian: is
7:00
Brian: what
7:00
Brian: we
7:00
Brian: talked
7:00
Brian: about
7:00
Brian: last
7:00
Brian: month,
7:01
Brian: right?
7:01
Brian: You
7:01
Brian: went
7:01
Brian: into
7:01
Brian: depth
7:02
Brian: about,
7:02
Brian: we
7:02
Brian: were
7:02
Brian: talking
7:02
Brian: about
7:02
Brian: work
7:02
Brian: campers
7:03
Brian: and
7:03
Brian: things
7:03
Brian: like
7:03
Brian: that.
7:03
Brian: And
7:03
Brian: you
7:03
Brian: are
7:04
Brian: a
7:04
Brian: little
7:04
Brian: bit
7:04
Brian: quiet
7:04
Brian: with
7:04
Brian: your
7:05
Brian: mic.
7:05
Brian: But
7:05
Brian: I
7:05
Brian: can
7:05
Brian: hear
7:06
Brian: you,
7:06
Brian: I
7:06
Brian: can
7:06
Brian: make
7:06
Brian: it
7:06
Brian: out,
7:06
Brian: but
7:06
Brian: you're
7:07
Brian: to
7:07
Brian: be
7:07
Brian: quiet.
7:08
Brian: And
7:08
Brian: so
7:09
Brian: what
7:09
Brian: do
7:09
Brian: you,
7:10
Brian: just
7:10
Brian: briefly
7:11
Brian: recap
7:11
Brian: this
7:11
Brian: for
7:11
Brian: us
7:11
Brian: so
7:12
Brian: we
7:12
Brian: don't
7:12
Brian: need
7:12
Brian: to
7:12
Brian: deep
7:12
Brian: dive
7:12
Brian: into
7:13
Brian: it
7:13
Brian: like
7:13
Brian: we
7:13
Brian: did
7:13
Brian: before,
7:14
Brian: but
7:14
Brian: briefly
7:14
Brian: recap
7:15
Brian: for
7:15
Brian: those
7:15
Brian: of
7:16
Brian: us
7:16
Brian: who,
7:16
Brian: who
7:17
Brian: weren't
7:17
Brian: watching
7:18
Brian: last
7:19
Brian: month
7:19
Brian: or
7:19
Brian: right.
7:21
Christine: Yeah,
7:21
Christine: for
7:22
Christine: sure.
7:22
Christine: Okay,
7:22
Christine: so
7:23
Christine: I'll
7:23
Christine: speak
7:23
Christine: a
7:23
Christine: little
7:23
Christine: louder.
7:24
Christine: Instead
7:24
Christine: of
7:24
Christine: playing
7:24
Christine: with
7:25
Christine: technology,
7:25
Christine: so
7:26
Christine: generally
7:27
Christine: employment
7:28
Christine: law
7:28
Christine: can
7:28
Christine: be
7:28
Christine: all
7:28
Christine: sorts
7:29
Christine: of
7:29
Christine: things.
7:29
Christine: And
7:29
Christine: what
7:30
Christine: I'm
7:30
Christine: talking
7:30
Christine: about
7:31
Christine: is
7:31
Christine: there's
7:31
Christine: a
7:31
Christine: couple
7:32
Christine: realms.
7:32
Christine: So
7:33
Christine: part
7:33
Christine: of
7:33
Christine: that
7:33
Christine: could
7:33
Christine: be
7:33
Christine: like
7:34
Christine: we're
7:34
Christine: misclassifying
7:35
Christine: the
7:35
Christine: employee,
7:35
Christine: we're
7:36
Christine: calling
7:36
Christine: them
7:36
Christine: one
7:37
Christine: thing
7:37
Christine: when
7:37
Christine: they're
7:37
Christine: really
7:37
Christine: another.
7:38
Christine: So
7:39
Christine: in
7:39
Christine: some
7:39
Christine: cases
7:40
Christine: people
7:40
Christine: have
7:40
Christine: independent
7:41
Christine: contractors
7:42
Christine: that
7:42
Christine: aren't
7:42
Christine: independent
7:42
Christine: contractors.
7:43
Christine: You
7:43
Christine: shouldn't
7:44
Christine: have
7:44
Christine: volunteers.
7:45
Christine: You
7:46
Christine: need
7:46
Christine: to
7:46
Christine: understand
7:47
Christine: the
7:47
Christine: difference
7:48
Christine: regarding
7:48
Christine: overtime,
7:49
Christine: what
7:49
Christine: an
7:49
Christine: exempt
7:50
Christine: and
7:50
Christine: non-exempt
7:51
Christine: employee
7:51
Christine: is
7:51
Christine: and
7:52
Christine: what
7:52
Christine: that
7:52
Christine: really
7:52
Christine: means.
7:53
Christine: There's
7:53
Christine: frequency
7:54
Christine: of
7:54
Christine: pay,
7:54
Christine: like
7:54
Christine: how
7:55
Christine: often
7:55
Christine: you
7:55
Christine: have
7:55
Christine: to
7:56
Christine: pay
7:56
Christine: people,
7:57
Christine: what
7:57
Christine: tax
7:58
Christine: holdings
7:58
Christine: you
7:58
Christine: have
7:59
Christine: to
7:59
Christine: do,
7:59
Christine: and
8:00
Christine: then
8:00
Christine: what
8:00
Christine: the
8:00
Christine: other
8:01
Christine: kind
8:01
Christine: of
8:01
Christine: side
8:01
Christine: of
8:02
Christine: the
8:02
Christine: coin
8:02
Christine: of
8:02
Christine: that
8:03
Christine: is
8:03
Christine: that
8:04
Christine: how
8:04
Christine: you're
8:04
Christine: managing
8:05
Christine: them.
8:06
Christine: It
8:06
Christine: seems
8:07
Christine: weird,
8:07
Christine: but
8:08
Christine: as
8:08
Christine: the
8:08
Christine: employer,
8:09
Christine: you're
8:09
Christine: responsible
8:10
Christine: for
8:10
Christine: how
8:10
Christine: your
8:11
Christine: employees
8:11
Christine: treat
8:11
Christine: each
8:11
Christine: other.
8:12
Christine: And
8:12
Christine: if
8:12
Christine: you
8:13
Christine: don't
8:13
Christine: handle
8:14
Christine: situations
8:15
Christine: where
8:15
Christine: someone's
8:15
Christine: treating
8:16
Christine: somebody
8:17
Christine: incorrectly,
8:18
Christine: whether
8:18
Christine: it's
8:18
Christine: a
8:18
Christine: sexual
8:19
Christine: harassment
8:19
Christine: issue
8:20
Christine: or
8:20
Christine: a
8:20
Christine: discrimination
8:21
Christine: issue
8:22
Christine: or
8:22
Christine: something
8:22
Christine: like
8:23
Christine: that
8:23
Christine: you're
8:23
Christine: looped
8:24
Christine: in
8:24
Christine: as
8:24
Christine: the
8:24
Christine: employer
8:25
Christine: because
8:25
Christine: you
8:25
Christine: have
8:25
Christine: a
8:25
Christine: duty
8:26
Christine: to
8:26
Christine: your
8:26
Christine: employees
8:27
Christine: to
8:27
Christine: provide
8:27
Christine: a
8:27
Christine: safe
8:27
Christine: environment.
8:28
Christine: And
8:28
Christine: if
8:29
Christine: you're
8:29
Christine: not,
8:29
Christine: you
8:29
Christine: can
8:29
Christine: be
8:29
Christine: looped
8:30
Christine: in
8:30
Christine: that.
8:30
Christine: So
8:31
Christine: there's
8:31
Christine: a
8:31
Christine: lot
8:32
Christine: of
8:32
Christine: places
8:32
Christine: where
8:32
Christine: you
8:32
Christine: can
8:33
Christine: get
8:33
Christine: sued
8:33
Christine: for
8:33
Christine: employment
8:34
Christine: issues
8:34
Christine: and
8:35
Christine: they
8:35
Christine: just
8:35
Christine: keep
8:36
Christine: going
8:36
Christine: up.
8:37
Christine: I
8:37
Christine: have
8:37
Christine: never
8:38
Christine: had
8:38
Christine: so
8:38
Christine: many
8:38
Christine: employment
8:39
Christine: law
8:39
Christine: cases
8:40
Christine: as
8:40
Christine: I
8:40
Christine: do
8:40
Christine: right
8:40
Christine: now.
8:41
Brian: Now
8:41
Brian: here's
8:41
Brian: interesting
8:41
Brian: question
8:42
Brian: and
8:42
Brian: I
8:42
Brian: wanna
8:43
Brian: keep
8:43
Brian: this
8:43
Brian: serious,
8:43
Brian: but
8:44
Brian: also
8:44
Brian: what
8:44
Brian: it
8:44
Brian: constitutes
8:45
Brian: a
8:45
Brian: safe
8:45
Brian: environment.
8:46
Brian: If
8:46
Brian: you
8:46
Brian: run
8:46
Brian: a
8:46
Brian: glamping
8:47
Brian: resort
8:47
Brian: on
8:47
Brian: the
8:47
Brian: side
8:48
Brian: of
8:48
Brian: a
8:48
Brian: volcano,
8:49
Brian: can
8:49
Brian: you
8:49
Brian: be
8:49
Brian: sued
8:49
Brian: for
8:49
Brian: that?
8:50
Christine: It
8:50
Christine: depends.
8:50
Christine: So
8:51
Christine: there's
8:51
Christine: physical
8:52
Christine: safety
8:52
Christine: and
8:52
Christine: then
8:53
Christine: there's
8:53
Christine: kind
8:53
Christine: of
8:53
Christine: emotional
8:54
Christine: safety,
8:54
Christine: I
8:54
Christine: guess
8:54
Christine: is
8:54
Christine: the
8:54
Christine: other
8:55
Christine: way
8:55
Christine: to
8:55
Christine: talk
8:55
Christine: about.
8:56
Brian: So
8:56
Brian: emotional
8:56
Brian: is
8:57
Brian: the
8:57
Brian: more
8:57
Brian: important,
8:57
Brian: is
8:58
Brian: what
8:58
Brian: you're
8:58
Brian: saying.
8:59
Christine: It's
8:59
Christine: what
8:59
Christine: more
8:59
Christine: lawsuits
9:00
Christine: are
9:00
Christine: about,
9:00
Christine: really
9:01
Christine: physical
9:02
Christine: safety.
9:02
Christine: You
9:02
Christine: generally
9:02
Christine: know
9:03
Christine: what
9:03
Christine: you're
9:03
Christine: getting
9:03
Christine: into.
9:04
Christine: They
9:04
Christine: chose
9:05
Christine: to
9:05
Christine: be
9:05
Christine: employed
9:06
Christine: at
9:06
Christine: a
9:06
Christine: job
9:06
Christine: on
9:06
Christine: the
9:06
Christine: side
9:07
Christine: of
9:07
Christine: a
9:07
Christine: volcano.
9:08
Christine: So
9:08
Christine: if
9:08
Christine: they
9:08
Christine: tried
9:08
Christine: to
9:08
Christine: come
9:09
Christine: back
9:09
Christine: later
9:09
Christine: and
9:09
Christine: be
9:09
Christine: like
9:10
Christine: I
9:10
Christine: applied
9:10
Christine: to
9:10
Christine: Volcano
9:11
Christine: Resort
9:12
Christine: and
9:12
Christine: they,
9:12
Christine: their
9:12
Christine: attraction
9:13
Christine: is
9:13
Christine: that
9:13
Christine: it
9:13
Christine: goes
9:14
Christine: off
9:14
Christine: every
9:14
Christine: five
9:14
Christine: minutes,
9:15
Christine: then,
9:15
Christine: I.
9:16
Brian: It's
9:17
Brian: actually
9:17
Brian: a
9:17
Brian: really
9:17
Brian: cool
9:17
Brian: attraction.
9:18
Brian: I
9:18
Brian: don't
9:19
Brian: very
9:19
Brian: strategically
9:20
Brian: positioned
9:21
Brian: the
9:21
Brian: tents,
9:21
Brian: but...
9:22
Christine: I'm
9:22
Christine: not
9:23
Christine: sure
9:23
Christine: you'll
9:23
Christine: find
9:23
Christine: anyone
9:24
Christine: to
9:24
Christine: ensure
9:24
Christine: that.
9:25
Christine: But
9:25
Christine: so
9:25
Christine: that's
9:25
Christine: like
9:26
Christine: your
9:26
Christine: physical
9:26
Christine: safety,
9:27
Christine: also
9:27
Christine: in
9:27
Christine: that
9:27
Christine: realm
9:28
Christine: is
9:28
Christine: an
9:29
Christine: unfortunately
9:29
Christine: a
9:29
Christine: discussion
9:30
Christine: we've
9:30
Christine: been
9:30
Christine: having
9:30
Christine: a
9:30
Christine: lot.
9:31
Christine: Unfortunately,
9:32
Christine: hot
9:32
Christine: button
9:32
Christine: is
9:32
Christine: active
9:33
Christine: shooter
9:33
Christine: because
9:34
Christine: you
9:34
Christine: have
9:34
Christine: to
9:34
Christine: provide
9:35
Christine: some
9:35
Christine: safety
9:35
Christine: in
9:35
Christine: that
9:36
Christine: realm
9:36
Christine: as
9:36
Christine: well.
9:37
Christine: We
9:37
Christine: could
9:37
Christine: spend
9:37
Christine: hours
9:38
Christine: talking
9:38
Christine: about
9:38
Christine: active
9:38
Christine: shooter
9:39
Christine: policies,
9:39
Christine: but
9:39
Christine: that's
9:40
Christine: the
9:40
Christine: physical
9:40
Christine: safety
9:40
Christine: piece.
9:41
Christine: If
9:41
Christine: I
9:41
Christine: also
9:42
Christine: get
9:42
Christine: word
9:42
Christine: that
9:42
Christine: I
9:42
Christine: have
9:43
Christine: a
9:43
Christine: particular
9:43
Christine: guest
9:44
Christine: that's
9:44
Christine: Super
9:44
Christine: aggressive
9:45
Christine: or
9:46
Christine: violent.
9:47
Christine: I
9:47
Christine: can
9:47
Christine: even
9:48
Christine: remember
9:48
Christine: when
9:48
Christine: I
9:48
Christine: was
9:48
Christine: a
9:48
Christine: kid,
9:49
Christine: this
9:49
Christine: camper
9:50
Christine: got
9:50
Christine: really
9:50
Christine: mad
9:51
Christine: and
9:52
Christine: we
9:52
Christine: had
9:52
Christine: glass
9:52
Christine: doors
9:53
Christine: to
9:53
Christine: our
9:53
Christine: store.
9:54
Christine: So
9:54
Christine: his
9:54
Christine: like
9:54
Christine: last
9:55
Christine: retort
9:55
Christine: was
9:55
Christine: to
9:56
Christine: punch
9:56
Christine: the
9:56
Christine: glass
9:57
Christine: door
9:57
Christine: that
9:57
Christine: I
9:57
Christine: was
9:57
Christine: standing
9:58
Christine: on
9:58
Christine: the
9:58
Christine: other
9:58
Christine: side
9:58
Christine: of.
9:59
Christine: Very
9:59
Christine: aggressive.
9:59
Christine: I
9:59
Christine: worked
10:00
Christine: for
10:00
Christine: my
10:00
Christine: family,
10:00
Christine: it's
10:00
Christine: a
10:01
Christine: little
10:01
Christine: different,
10:01
Christine: but
10:02
Christine: if
10:02
Christine: I
10:02
Christine: was
10:02
Christine: just
10:02
Christine: a
10:02
Christine: regular
10:03
Christine: employee,
10:03
Christine: that
10:03
Christine: employer
10:04
Christine: would
10:04
Christine: have
10:04
Christine: a
10:04
Christine: duty
10:05
Christine: to
10:05
Christine: remove
10:05
Christine: that
10:05
Christine: guest
10:06
Christine: cuz
10:06
Christine: he
10:06
Christine: threatened
10:07
Christine: the
10:08
Christine: physical
10:08
Christine: safety
10:09
Christine: of
10:09
Christine: the
10:09
Christine: individual.
10:10
Christine: But
10:10
Christine: the
10:10
Christine: other
10:10
Christine: piece
10:11
Christine: of
10:11
Christine: that,
10:11
Christine: when
10:11
Christine: I
10:12
Christine: like,
10:12
Christine: it's
10:12
Christine: not
10:13
Christine: called
10:13
Christine: emotional
10:13
Christine: safety,
10:14
Christine: but
10:14
Christine: it's
10:14
Christine: that
10:14
Christine: piece
10:14
Christine: as
10:14
Christine: well.
10:15
Christine: If
10:15
Christine: someone
10:15
Christine: approaches
10:16
Christine: you
10:16
Christine: that
10:17
Christine: another
10:18
Christine: employee
10:18
Christine: is
10:18
Christine: making
10:18
Christine: them
10:19
Christine: uncomfortable,
10:20
Christine: either
10:20
Christine: passing,
10:20
Christine: bad
10:21
Christine: comments
10:21
Christine: or
10:22
Christine: physically
10:23
Christine: trying
10:23
Christine: to
10:23
Christine: grab
10:23
Christine: them
10:24
Christine: or
10:24
Christine: treating
10:25
Christine: them
10:25
Christine: differently.
10:27
Christine: Saying
10:27
Christine: all
10:27
Christine: sorts
10:28
Christine: of
10:28
Christine: things.
10:28
Christine: I've
10:29
Christine: had
10:29
Christine: things
10:30
Christine: from
10:30
Christine: people
10:30
Christine: harassing
10:31
Christine: their
10:32
Christine: coworkers
10:32
Christine: with
10:32
Christine: certain
10:33
Christine: songs
10:34
Christine: to
10:34
Christine: try
10:34
Christine: to
10:34
Christine: get
10:34
Christine: a
10:34
Christine: message
10:35
Christine: across.
10:35
Christine: That
10:35
Christine: sounds
10:36
Christine: crazy.
10:36
Christine: But
10:37
Christine: given
10:37
Christine: the
10:37
Christine: lyrics
10:38
Christine: in
10:38
Christine: some
10:38
Christine: of
10:38
Christine: these
10:39
Christine: songs
10:39
Christine: and
10:39
Christine: what
10:39
Christine: they
10:40
Christine: were
10:40
Christine: referring
10:40
Christine: to
10:41
Christine: and
10:41
Christine: race
10:41
Christine: of
10:42
Christine: the
10:42
Christine: individual
10:42
Christine: or
10:43
Christine: the
10:43
Christine: religion
10:43
Christine: of
10:43
Christine: the
10:43
Christine: individual,
10:45
Christine: they
10:45
Christine: knew
10:45
Christine: what
10:45
Christine: they
10:45
Christine: were
10:45
Christine: being
10:46
Christine: harassed
10:46
Christine: for.
10:47
Christine: If
10:47
Christine: I
10:48
Christine: as
10:48
Christine: an
10:48
Christine: employer
10:49
Christine: get
10:49
Christine: wind
10:49
Christine: of
10:49
Christine: that,
10:49
Christine: I
10:49
Christine: have
10:49
Christine: to
10:50
Christine: do
10:50
Christine: something
10:50
Christine: immediately.
10:51
Christine: I
10:51
Christine: also
10:52
Christine: can't
10:52
Christine: try
10:53
Christine: to
10:53
Christine: have
10:53
Christine: blissful
10:53
Christine: ignorance.
10:54
Christine: I
10:54
Christine: can't
10:55
Christine: be
10:55
Christine: so
10:55
Christine: hands
10:55
Christine: off
10:56
Christine: that
10:56
Christine: I'm
10:56
Christine: like,
10:56
Christine: I
10:56
Christine: had
10:57
Christine: no
10:57
Christine: idea
10:57
Christine: this
10:58
Christine: was
10:58
Christine: going
10:58
Christine: on.
10:58
Christine: That's
10:59
Christine: not
10:59
Christine: gonna
10:59
Christine: fly
10:59
Christine: either.
11:00
Christine: You
11:00
Christine: gotta
11:00
Christine: check
11:01
Christine: in
11:01
Christine: with
11:01
Christine: your
11:01
Christine: business
11:02
Christine: to
11:02
Christine: make
11:02
Christine: sure
11:02
Christine: that
11:03
Christine: your
11:03
Christine: employees
11:03
Christine: are
11:03
Christine: treating
11:04
Christine: each
11:04
Christine: other
11:04
Christine: correctly.
11:05
Christine: You
11:05
Christine: know
11:06
Christine: that's
11:06
Christine: a
11:06
Christine: duty
11:06
Christine: that
11:07
Christine: you
11:07
Christine: have,
11:07
Christine: that
11:08
Christine: I
11:08
Christine: can't
11:08
Christine: just.
11:09
Christine: Fan
11:09
Christine: off
11:09
Christine: on
11:10
Christine: somebody
11:10
Christine: else.
11:10
Christine: So
11:11
Christine: those
11:11
Christine: are
11:11
Christine: the
11:12
Christine: realms
11:13
Christine: and
11:13
Christine: the
11:13
Christine: laws
11:13
Christine: have
11:14
Christine: been
11:14
Christine: shifting.
11:15
Christine: Like
11:15
Christine: for
11:15
Christine: example,
11:16
Christine: in
11:16
Christine: New
11:16
Christine: York,
11:16
Christine: it
11:17
Christine: used
11:17
Christine: to
11:17
Christine: be
11:17
Christine: that
11:18
Christine: the
11:18
Christine: harassment
11:19
Christine: or
11:20
Christine: the
11:20
Christine: discrimination
11:20
Christine: had
11:21
Christine: to
11:21
Christine: be
11:21
Christine: what
11:21
Christine: we
11:21
Christine: called
11:21
Christine: pervasive
11:22
Christine: and
11:22
Christine: severe,
11:24
Christine: but
11:24
Christine: they
11:24
Christine: actually
11:24
Christine: changed
11:25
Christine: it
11:25
Christine: now
11:25
Christine: that
11:25
Christine: it
11:26
Christine: has
11:26
Christine: to
11:26
Christine: be
11:26
Christine: more
11:27
Christine: than
11:27
Christine: teddy
11:27
Christine: and
11:27
Christine: trivial.
11:28
Christine: So
11:29
Christine: the
11:29
Christine: standard
11:29
Christine: has
11:29
Christine: come
11:30
Christine: down.
11:31
Christine: So
11:31
Christine: before
11:32
Christine: I
11:32
Christine: could,
11:32
Christine: knock
11:33
Christine: out
11:33
Christine: some
11:33
Christine: of
11:33
Christine: these
11:33
Christine: lawsuits
11:34
Christine: being
11:34
Christine: like,
11:34
Christine: oh,
11:34
Christine: them
11:34
Christine: making
11:35
Christine: one
11:35
Christine: comment,
11:36
Christine: one
11:36
Christine: time,
11:37
Christine: isn't
11:37
Christine: severe.
11:38
Christine: But
11:38
Christine: now
11:39
Christine: if
11:39
Christine: it's
11:40
Christine: petty
11:40
Christine: and
11:40
Christine: trivial,
11:41
Christine: like
11:41
Christine: that's
11:42
Christine: a
11:42
Christine: pretty
11:42
Christine: low
11:42
Christine: bar.
11:43
Christine: I
11:43
Christine: have
11:43
Christine: a
11:44
Christine: duty,
11:44
Christine: even
11:44
Christine: me
11:44
Christine: as
11:45
Christine: a
11:45
Christine: law
11:45
Christine: firm
11:45
Christine: have
11:46
Christine: a
11:46
Christine: duty
11:46
Christine: to
11:46
Christine: provide
11:47
Christine: an
11:47
Christine: environment.
11:48
Christine: So
11:48
Christine: if
11:48
Christine: I
11:48
Christine: had
11:49
Christine: a
11:49
Christine: client
11:49
Christine: who
11:49
Christine: was
11:50
Christine: super
11:50
Christine: aggressive
11:51
Christine: to
11:51
Christine: one
11:51
Christine: of
11:52
Christine: my
11:52
Christine: fellow
11:52
Christine: attorneys
11:53
Christine: here,
11:53
Christine: I
11:54
Christine: would
11:54
Christine: have
11:54
Christine: a
11:54
Christine: duty
11:54
Christine: as
11:54
Christine: their
11:55
Christine: employer
11:56
Christine: to,
11:56
Christine: cease
11:56
Christine: that
11:56
Christine: relationship
11:57
Christine: and
11:57
Christine: protect
11:58
Christine: them
11:58
Christine: from
11:58
Christine: that
11:58
Christine: client.
11:59
Brian: Is
11:59
Brian: there
11:59
Brian: a
12:00
Brian: danger
12:00
Brian: in
12:00
Brian: overreacting
12:01
Brian: if
12:01
Brian: you're
12:01
Brian: an
12:02
Brian: employee,
12:02
Brian: because
12:02
Brian: I'm
12:02
Brian: listening
12:03
Brian: to
12:03
Brian: you
12:03
Brian: think,
12:04
Brian: I'm
12:04
Brian: listening
12:04
Brian: to
12:04
Brian: you,
12:04
Brian: describe
12:05
Brian: some
12:05
Brian: of
12:05
Brian: these
12:05
Brian: employees
12:05
Brian: who
12:05
Brian: would
12:06
Brian: sing
12:06
Brian: songs
12:06
Brian: or
12:07
Brian: do
12:07
Brian: gross
12:08
Brian: things,
12:08
Brian: right?
12:09
Brian: Like
12:09
Brian: my,
12:09
Brian: like
12:09
Brian: I
12:09
Brian: would
12:10
Brian: fire
12:10
Brian: them
12:10
Brian: in
12:11
Brian: 10
12:11
Brian: seconds.
12:11
Brian: Is
12:12
Brian: there,
12:12
Brian: and
12:12
Brian: I
12:13
Brian: know
12:13
Brian: you're
12:13
Brian: shaking
12:13
Brian: your
12:13
Brian: head,
12:13
Brian: Mike,
12:14
Brian: but
12:14
Brian: that
12:14
Brian: would
12:14
Brian: be
12:14
Brian: my
12:14
Brian: instinct.
12:15
Brian: He's
12:15
Brian: right.
12:16
Brian: No,
12:16
Brian: he's
12:16
Brian: generally,
12:17
Brian: I'm
12:18
Brian: not
12:18
Brian: saying
12:18
Brian: I
12:18
Brian: would
12:18
Brian: actually
12:19
Brian: do
12:19
Brian: it,
12:19
Brian: but
12:19
Brian: that
12:19
Brian: would
12:19
Brian: be
12:19
Brian: what
12:20
Brian: I
12:20
Brian: would
12:20
Brian: want
12:20
Brian: to
12:20
Brian: do.
12:20
Brian: So
12:20
Brian: is
12:21
Brian: there
12:21
Brian: a
12:21
Brian: danger.
12:22
Brian: In
12:22
Brian: overreacting?
12:23
Christine: No,
12:24
Christine: actually
12:24
Christine: that's
12:25
Christine: a
12:25
Christine: better
12:25
Christine: response
12:26
Christine: than
12:26
Christine: doing
12:26
Christine: nothing.
12:27
Christine: The
12:27
Christine: alternative
12:27
Christine: is
12:28
Christine: some
12:28
Christine: people
12:28
Christine: have
12:28
Christine: a
12:28
Christine: demerit
12:29
Christine: system
12:29
Christine: in
12:29
Christine: the
12:29
Christine: complaint
12:30
Christine: system,
12:30
Christine: usually
12:30
Christine: firings
12:31
Christine: better.
12:31
Christine: The
12:31
Christine: only
12:31
Christine: time
12:32
Christine: termination
12:32
Christine: can
12:32
Christine: get
12:33
Christine: you
12:33
Christine: in
12:33
Christine: trouble
12:34
Christine: is
12:34
Christine: if
12:34
Christine: you
12:34
Christine: had
12:35
Christine: an
12:35
Christine: employment
12:35
Christine: contract.
12:36
Christine: And
12:36
Christine: that
12:36
Christine: wasn't
12:37
Christine: one
12:37
Christine: of
12:37
Christine: the
12:37
Christine: reasons
12:37
Christine: you
12:38
Christine: could
12:38
Christine: terminate
12:38
Christine: somebody
12:38
Christine: for,
12:39
Christine: and
12:39
Christine: then
12:39
Christine: they
12:39
Christine: tried
12:39
Christine: to
12:40
Christine: sue
12:40
Christine: you
12:40
Christine: for
12:40
Christine: the
12:40
Christine: remaining
12:40
Christine: term
12:41
Christine: of
12:41
Christine: the
12:41
Christine: contract.
12:41
Brian: So
12:42
Brian: why
12:42
Brian: are
12:42
Brian: you
12:42
Brian: shaking
12:43
Brian: your
12:43
Brian: head,
12:43
Brian: Mike?
12:43
Brian: I'm
12:43
Brian: talking,
12:44
Brian: to
12:44
Brian: be
12:44
Brian: clear,
12:44
Brian: I'm
12:44
Brian: talking
12:44
Brian: about
12:44
Brian: firing
12:45
Brian: the
12:45
Brian: person
12:45
Brian: who's
12:45
Brian: doing
12:45
Brian: the
12:45
Brian: harassing.
12:46
Mike: I,
12:48
Mike: first
12:49
Mike: of
12:49
Mike: all,
12:49
Mike: I
12:49
Mike: was
12:49
Mike: chuckling
12:49
Mike: cuz
12:50
Mike: when
12:50
Mike: you
12:50
Mike: were
12:50
Mike: just
12:50
Mike: saying
12:50
Mike: fire
12:50
Mike: him
12:51
Mike: immediately
12:51
Mike: I
12:51
Mike: just
12:51
Mike: I
12:52
Mike: figured
12:52
Mike: you'd
12:52
Mike: have
12:53
Mike: a
12:53
Mike: specific
12:54
Mike: tool,
12:54
Mike: do
12:54
Mike: it
12:54
Mike: for
12:55
Mike: you.
12:55
Mike: Via
12:55
Mike: text.
12:56
Mike: But
12:56
Mike: I
12:56
Mike: just,
12:56
Mike: and
12:58
Mike: 30
12:58
Mike: years
12:58
Mike: in
12:58
Mike: the
12:58
Mike: hospitality
12:59
Mike: industry,
12:59
Mike: I've
12:59
Mike: seen
13:00
Mike: my
13:00
Mike: share
13:01
Mike: of
13:01
Mike: associate
13:02
Mike: issues.
13:02
Mike: And,
13:03
Mike: and
13:03
Mike: Christine,
13:03
Mike: you
13:03
Mike: can
13:03
Mike: correct
13:04
Mike: me
13:04
Mike: if
13:04
Mike: I'm
13:04
Mike: wrong,
13:04
Mike: but
13:04
Mike: the
13:04
Mike: very
13:05
Mike: last
13:05
Mike: thing
13:05
Mike: you
13:05
Mike: do
13:05
Mike: is
13:06
Mike: you
13:06
Mike: make
13:06
Mike: an
13:06
Mike: immediate.
13:06
Mike: Decision
13:07
Mike: without
13:09
Mike: conducting
13:09
Mike: an
13:09
Mike: investigation.
13:10
Mike: And
13:11
Mike: cuz
13:11
Mike: you
13:11
Mike: never
13:11
Mike: know,
13:11
Mike: you
13:11
Mike: know
13:11
Mike: what
13:12
Mike: comes
13:12
Mike: of
13:12
Mike: it.
13:12
Mike: And
13:13
Mike: you
13:13
Mike: have
13:13
Mike: to
13:13
Mike: be
13:13
Mike: careful
13:14
Mike: of,
13:14
Mike: retaliation,
13:15
Mike: claims
13:16
Mike: or,
13:16
Mike: are
13:16
Mike: they,
13:17
Mike: that's
13:17
Mike: what,
13:17
Mike: yeah,
13:17
Mike: that's
13:18
Mike: what
13:18
Mike: I
13:18
Mike: was
13:18
Mike: asking.
13:18
Mike: Are
13:18
Mike: Are
13:18
Mike: they
13:18
Mike: high
13:19
Mike: risk?
13:19
Mike: What's
13:19
Mike: the
13:19
Mike: risk
13:20
Mike: category
13:20
Mike: that
13:20
Mike: everybody
13:21
Mike: belongs
13:21
Mike: to?
13:21
Mike: And
13:22
Mike: it's
13:22
Mike: a
13:22
Mike: mess.
13:23
Christine: It
13:24
Christine: is.
13:24
Christine: And
13:24
Christine: you
13:24
Christine: also
13:24
Christine: have
13:24
Christine: to
13:25
Christine: treat
13:25
Christine: everybody
13:25
Christine: the
13:25
Christine: same.
13:26
Christine: So
13:26
Christine: for
13:26
Christine: example,
13:26
Christine: if
13:27
Christine: I
13:27
Christine: got
13:27
Christine: word
13:27
Christine: that
13:28
Christine: Brian
13:29
Christine: was
13:29
Christine: making
13:29
Christine: mean
13:29
Christine: comments
13:30
Christine: to
13:30
Christine: Mike,
13:30
Christine: but
13:31
Christine: I
13:31
Christine: knew
13:32
Christine: Cara
13:32
Christine: was
13:32
Christine: also
13:32
Christine: doing
13:33
Christine: it,
13:33
Christine: I
13:33
Christine: couldn't
13:34
Christine: fire
13:34
Christine: Brian
13:34
Christine: and
13:34
Christine: not
13:35
Christine: Cara
13:35
Christine: because
13:36
Christine: I
13:36
Christine: wouldn't
13:36
Christine: be
13:36
Christine: treating
13:37
Christine: them
13:37
Christine: the
13:37
Christine: same.
13:38
Christine: So
13:38
Christine: you
13:38
Christine: have
13:38
Christine: to
13:38
Christine: treat
13:38
Christine: everybody
13:39
Christine: identically.
13:40
Christine: You
13:40
Christine: should
13:40
Christine: investigate.
13:41
Christine: I
13:41
Christine: have
13:41
Christine: had
13:42
Christine: false
13:42
Christine: complaints
13:43
Christine: filed
13:43
Christine: so
13:43
Christine: you
13:43
Christine: should
13:44
Christine: do
13:44
Christine: that.
13:44
Christine: But
13:44
Christine: if
13:44
Christine: the
13:44
Christine: result
13:45
Christine: is
13:45
Christine: that
13:45
Christine: the
13:46
Christine: complaint
13:46
Christine: is
13:46
Christine: valid,
13:46
Christine: there
13:47
Christine: should
13:47
Christine: be
13:47
Christine: some
13:48
Christine: repercussion
13:48
Christine: for
13:49
Christine: doing
13:49
Christine: that
13:49
Christine: thing
13:50
Christine: is
13:50
Christine: immediately
13:51
Christine: termination.
13:52
Christine: Maybe
13:52
Christine: not,
13:53
Christine: but
13:53
Christine: is
13:53
Christine: it
13:53
Christine: like,
13:54
Christine: here's
13:54
Christine: your
13:54
Christine: final
13:55
Christine: warning
13:55
Christine: or,
13:56
Christine: Here's
13:56
Christine: some
13:57
Christine: kind
13:57
Christine: of
13:57
Christine: demerit
13:58
Christine: system.
13:58
Christine: Whatever
13:58
Christine: it
13:59
Christine: is,
13:59
Christine: there
13:59
Christine: should
13:59
Christine: be
14:00
Christine: something
14:00
Christine: because
14:01
Christine: if
14:01
Christine: the
14:01
Christine: person
14:01
Christine: who
14:02
Christine: was
14:02
Christine: the
14:02
Christine: victim
14:02
Christine: goes
14:03
Christine: and
14:03
Christine: reports
14:03
Christine: you
14:04
Christine: to,
14:04
Christine: whether
14:05
Christine: it's
14:05
Christine: the
14:05
Christine: E
14:05
Christine: O
14:05
Christine: C
14:05
Christine: or
14:05
Christine: the
14:06
Christine: state
14:06
Christine: human
14:06
Christine: rights
14:07
Christine: board,
14:07
Christine: you,
14:08
Christine: your
14:08
Christine: number
14:08
Christine: one
14:08
Christine: defense
14:09
Christine: is
14:09
Christine: gonna
14:09
Christine: be,
14:09
Christine: I
14:10
Christine: followed
14:10
Christine: our
14:10
Christine: procedure.
14:11
Christine: This
14:11
Christine: is
14:11
Christine: the
14:11
Christine: procedure
14:11
Christine: I
14:11
Christine: follow
14:12
Christine: all
14:12
Christine: the
14:12
Christine: time.
14:12
Christine: I
14:12
Christine: looked
14:13
Christine: into
14:13
Christine: it,
14:14
Christine: and
14:14
Christine: you
14:14
Christine: know
14:14
Christine: this,
14:15
Christine: I
14:15
Christine: did
14:15
Christine: do
14:15
Christine: something
14:16
Christine: like
14:16
Christine: I
14:16
Christine: didn't
14:16
Christine: just
14:17
Christine: ignore
14:17
Christine: when
14:18
Christine: Cara
14:18
Christine: came
14:18
Christine: and
14:18
Christine: complained
14:19
Christine: to
14:19
Christine: me
14:19
Christine: about
14:19
Christine: Brian,
14:20
Christine: like
14:20
Christine: that
14:20
Christine: kind
14:20
Christine: of
14:21
Christine: stuff.
14:21
Brian: It's
14:21
Brian: just
14:21
Brian: a
14:21
Brian: really
14:21
Brian: interesting
14:21
Brian: dynamic
14:22
Brian: to
14:22
Brian: me,
14:22
Brian: right?
14:22
Brian: Because
14:23
Brian: obviously
14:23
Brian: I
14:23
Brian: would
14:23
Brian: do
14:23
Brian: an
14:24
Brian: investigation
14:24
Brian: because
14:25
Brian: somebody
14:25
Brian: could
14:25
Brian: be
14:25
Brian: retaliating
14:26
Brian: or
14:26
Brian: making
14:26
Brian: up
14:26
Brian: something
14:27
Brian: that
14:27
Brian: somebody's
14:27
Brian: saying,
14:27
Brian: right?
14:28
Brian: It's
14:28
Brian: different
14:28
Brian: if
14:28
Brian: it
14:28
Brian: happened
14:29
Brian: right
14:29
Brian: in
14:29
Brian: front
14:29
Brian: of
14:29
Brian: you.
14:30
Brian: But
14:30
Brian: it's
14:30
Brian: a
14:30
Brian: really
14:30
Brian: interesting
14:31
Brian: dynamic
14:31
Brian: on
14:32
Brian: how
14:32
Brian: you
14:32
Brian: react
14:32
Brian: to
14:32
Brian: that,
14:32
Brian: right?
14:33
Brian: Because
14:33
Brian: let's
14:33
Brian: say
14:34
Brian: you
14:34
Brian: do
14:34
Brian: an
14:34
Brian: investigation
14:35
Brian: and
14:35
Brian: you
14:35
Brian: come
14:35
Brian: to
14:35
Brian: the
14:35
Brian: conclusion
14:36
Brian: that
14:36
Brian: it
14:36
Brian: wasn't
14:37
Brian: that,
14:37
Brian: but
14:38
Brian: then
14:38
Brian: the
14:38
Brian: employee
14:38
Brian: who
14:38
Brian: feels
14:39
Brian: like
14:39
Brian: they
14:39
Brian: were
14:39
Brian: a
14:39
Brian: victim,
14:40
Brian: assuming
14:40
Brian: they
14:40
Brian: were
14:40
Brian: being
14:40
Brian: legit,
14:41
Brian: is
14:42
Brian: actually
14:42
Brian: unhappy
14:43
Brian: when
14:43
Brian: they
14:43
Brian: come
14:43
Brian: to
14:43
Brian: work
14:44
Brian: now
14:44
Brian: because
14:44
Brian: they
14:44
Brian: feel
14:44
Brian: like
14:44
Brian: you
14:45
Brian: didn't
14:45
Brian: side
14:45
Brian: with
14:45
Brian: them.
14:46
Brian: And
14:46
Brian: maybe
14:46
Brian: they're
14:46
Brian: still
14:47
Brian: nervous
14:47
Brian: around
14:47
Brian: that
14:48
Brian: employee.
14:48
Brian: It's
14:48
Brian: a
14:49
Brian: man.
14:50
Brian: It
14:50
Brian: can
14:50
Brian: be
14:50
Brian: a
14:50
Brian: minefield.
14:51
Christine: It
14:51
Christine: can,
14:52
Christine: and
14:52
Christine: like
14:52
Christine: I
14:52
Christine: said,
14:52
Christine: nothing
14:53
Christine: stops
14:53
Christine: anyone
14:53
Christine: pursuing
14:54
Christine: you.
14:54
Christine: So
14:54
Christine: as
14:54
Christine: long
14:55
Christine: as
14:55
Christine: she,
14:55
Christine: that
14:56
Christine: person
14:56
Christine: will
14:56
Christine: say
14:56
Christine: it's
14:57
Christine: Cara,
14:57
Christine: it's
14:57
Christine: still
14:58
Christine: within
14:58
Christine: the
14:58
Christine: timeframe,
14:59
Christine: which
15:00
Christine: is
15:00
Christine: usually,
15:00
Christine: depending
15:01
Christine: on
15:01
Christine: what
15:01
Christine: it
15:01
Christine: is
15:02
Christine: and
15:02
Christine: where
15:02
Christine: you
15:02
Christine: are,
15:02
Christine: could
15:03
Christine: be
15:03
Christine: between
15:03
Christine: a
15:03
Christine: year
15:03
Christine: and
15:04
Christine: three
15:04
Christine: years.
15:04
Christine: They
15:05
Christine: could
15:05
Christine: still
15:05
Christine: bring
15:05
Christine: that
15:05
Christine: complaint
15:06
Christine: even
15:06
Christine: if
15:07
Christine: I
15:07
Christine: had
15:07
Christine: done
15:07
Christine: everything
15:07
Christine: correctly
15:08
Christine: and
15:08
Christine: came
15:08
Christine: up
15:08
Christine: with
15:08
Christine: a
15:08
Christine: conclusion
15:09
Christine: that
15:09
Christine: there
15:09
Christine: was
15:09
Christine: nothing
15:09
Christine: actionable
15:10
Christine: there.
15:11
Christine: So
15:11
Christine: I
15:11
Christine: would
15:11
Christine: just
15:11
Christine: wanna
15:11
Christine: make
15:12
Christine: sure
15:12
Christine: that
15:12
Christine: before
15:13
Christine: any
15:13
Christine: of
15:13
Christine: these
15:13
Christine: situations
15:14
Christine: happen,
15:15
Christine: I
15:15
Christine: had
15:15
Christine: some
15:15
Christine: kind
15:15
Christine: of
15:16
Christine: internal
15:16
Christine: policy
15:17
Christine: and
15:17
Christine: procedure
15:18
Christine: that
15:18
Christine: you.
15:19
Christine: This
15:19
Christine: manager
15:20
Christine: is
15:20
Christine: the
15:20
Christine: one
15:20
Christine: who
15:20
Christine: does
15:21
Christine: those
15:21
Christine: investigations
15:22
Christine: every
15:22
Christine: time.
15:23
Christine: So
15:23
Christine: that
15:23
Christine: way,
15:23
Christine: if
15:23
Christine: I
15:23
Christine: had
15:24
Christine: to
15:24
Christine: defend
15:24
Christine: myself,
15:25
Christine: I
15:25
Christine: could
15:25
Christine: be
15:25
Christine: like,
15:25
Christine: look,
15:26
Christine: Mike
15:26
Christine: knows
15:26
Christine: what
15:26
Christine: he
15:26
Christine: is
15:26
Christine: doing.
15:27
Christine: He's
15:27
Christine: done
15:27
Christine: this
15:27
Christine: every
15:27
Christine: time.
15:28
Christine: This
15:28
Christine: is
15:28
Christine: the
15:28
Christine: procedure
15:29
Christine: report
15:29
Christine: to
15:29
Christine: Mike.
15:30
Christine: He
15:30
Christine: did
15:30
Christine: this
15:30
Christine: investigation.
15:31
Christine: This
15:31
Christine: is
15:31
Christine: what
15:31
Christine: we
15:32
Christine: uncovered.
15:33
Christine: Cause
15:33
Christine: those
15:33
Christine: people
15:33
Christine: have
15:33
Christine: heard
15:34
Christine: me
15:34
Christine: say
15:34
Christine: forever.
15:35
Christine: Nothing
15:35
Christine: stops
15:35
Christine: anyone
15:36
Christine: from
15:36
Christine: suing
15:36
Christine: you.
15:36
Christine: You
15:37
Christine: just
15:37
Christine: make
15:37
Christine: it
15:37
Christine: go
15:37
Christine: way
15:37
Christine: quicker.
15:38
Christine: So
15:38
Christine: that
15:38
Christine: would
15:38
Christine: be
15:38
Christine: the
15:39
Christine: thing.
15:39
Christine: The
15:39
Christine: other
15:39
Christine: thing
15:39
Christine: Mike
15:40
Christine: touched
15:40
Christine: on,
15:40
Christine: which
15:40
Christine: is
15:40
Christine: also
15:41
Christine: super
15:41
Christine: important,
15:42
Christine: is
15:42
Christine: if
15:43
Christine: they
15:43
Christine: could
15:43
Christine: tie
15:44
Christine: it
15:44
Christine: to
15:44
Christine: something
15:44
Christine: else
15:45
Christine: that
15:45
Christine: you
15:45
Christine: did
15:45
Christine: wrong.
15:46
Christine: Termination
15:46
Christine: is
15:46
Christine: a
15:46
Christine: little
15:47
Christine: scary.
15:48
Christine: So
15:48
Christine: if
15:48
Christine: there
15:48
Christine: were
15:49
Christine: some,
15:49
Christine: if
15:49
Christine: Brian
15:50
Christine: was
15:51
Christine: harassing
15:52
Christine: Mike,
15:52
Christine: and
15:52
Christine: I'm
15:52
Christine: like,
15:52
Christine: cool,
15:53
Christine: I'm
15:53
Christine: going
15:54
Christine: to
15:54
Christine: remove
15:55
Christine: that.
15:55
Christine: But
15:55
Christine: I
15:55
Christine: knew
15:56
Christine: also
15:56
Christine: that
15:56
Christine: Carol
15:57
Christine: had
15:57
Christine: been
15:57
Christine: harassing
15:58
Christine: Brian
15:59
Christine: for
15:59
Christine: something,
16:00
Christine: and
16:00
Christine: all
16:00
Christine: the
16:00
Christine: time
16:01
Christine: it
16:01
Christine: happens
16:01
Christine: because
16:02
Christine: of
16:02
Christine: something,
16:02
Christine: and
16:03
Christine: he
16:03
Christine: could
16:03
Christine: maybe
16:04
Christine: make
16:04
Christine: a
16:04
Christine: claim
16:04
Christine: that
16:04
Christine: I
16:05
Christine: didn't
16:05
Christine: fire
16:05
Christine: him
16:06
Christine: because
16:06
Christine: of
16:06
Christine: him
16:07
Christine: harassing
16:07
Christine: Mike,
16:08
Christine: but
16:08
Christine: I
16:08
Christine: really
16:08
Christine: fired
16:09
Christine: him
16:10
Christine: because
16:10
Christine: of
16:10
Christine: these
16:11
Christine: discriminatory
16:12
Christine: things,
16:12
Christine: that
16:12
Christine: were
16:12
Christine: happening
16:13
Christine: on
16:13
Christine: the
16:13
Christine: other
16:13
Christine: side.
16:14
Christine: So
16:14
Christine: it's
16:14
Christine: always
16:15
Christine: good
16:15
Christine: to
16:15
Christine: keep
16:15
Christine: really
16:16
Christine: good
16:16
Christine: records
16:16
Christine: about
16:17
Christine: employee
16:17
Christine: kind
16:18
Christine: of
16:18
Christine: behavior.
16:19
Christine: And
16:19
Christine: just
16:19
Christine: even
16:19
Christine: if
16:19
Christine: it's
16:19
Christine: an
16:19
Christine: email
16:20
Christine: that
16:20
Christine: you
16:20
Christine: contemporaneously
16:21
Christine: sent
16:21
Christine: to
16:21
Christine: yourself
16:22
Christine: or
16:22
Christine: someone
16:22
Christine: else,
16:23
Christine: there
16:23
Christine: was
16:23
Christine: this
16:23
Christine: incident,
16:24
Christine: got
16:25
Christine: it
16:25
Christine: here,
16:25
Christine: so
16:25
Christine: that
16:25
Christine: way
16:26
Christine: I
16:26
Christine: could
16:26
Christine: show
16:26
Christine: that
16:26
Christine: I
16:26
Christine: fired
16:27
Christine: them
16:27
Christine: because
16:27
Christine: of
16:27
Christine: X
16:28
Christine: and
16:28
Christine: not
16:28
Christine: what
16:28
Christine: they're
16:29
Christine: alleging,
16:29
Christine: which
16:29
Christine: is
16:30
Christine: Y.
16:30
Christine: So
16:31
Christine: you
16:31
Christine: know
16:31
Christine: that
16:31
Christine: is
16:32
Christine: really
16:32
Christine: important.
16:32
Christine: We
16:33
Christine: have
16:33
Christine: what
16:33
Christine: we're
16:33
Christine: call
16:34
Christine: in
16:34
Christine: the
16:34
Christine: United
16:34
Christine: States
16:35
Christine: anyway,
16:35
Christine: protected
16:36
Christine: characteristics
16:37
Christine: which
16:37
Christine: can
16:37
Christine: be
16:38
Christine: race,
16:38
Christine: religion
16:39
Christine: gender
16:40
Christine: identity.
16:41
Christine: Sexual
16:41
Christine: preference,
16:42
Christine: all
16:42
Christine: these
16:42
Christine: sorts
16:42
Christine: of
16:42
Christine: things,
16:43
Christine: national
16:43
Christine: origin
16:44
Christine: and
16:44
Christine: you
16:44
Christine: would
16:44
Christine: never
16:44
Christine: want
16:45
Christine: them
16:45
Christine: to
16:45
Christine: be
16:45
Christine: able
16:46
Christine: to
16:46
Christine: tie
16:46
Christine: to
16:47
Christine: that.
16:47
Christine: The
16:47
Christine: other
16:48
Christine: new
16:48
Christine: one
16:48
Christine: that
16:48
Christine: keeps
16:48
Christine: cropping
16:49
Christine: up
16:49
Christine: everywhere
16:50
Christine: is
16:50
Christine: as
16:50
Christine: marijuana
16:51
Christine: is
16:51
Christine: legalized,
16:52
Christine: a
16:52
Christine: lot
16:52
Christine: of
16:53
Christine: these
16:53
Christine: laws
16:53
Christine: say
16:53
Christine: you
16:53
Christine: can't
16:54
Christine: penalize
16:54
Christine: people
16:55
Christine: for
16:55
Christine: recreational
16:56
Christine: marijuana
16:56
Christine: use.
16:57
Brian: That's
16:57
Brian: interesting.
16:57
Christine: Yeah.
16:58
Christine: So
16:58
Christine: when
16:59
Christine: it
16:59
Christine: first
16:59
Christine: rolled,
17:00
Christine: In
17:00
Christine: New
17:01
Christine: York.
17:01
Christine: So
17:02
Christine: a
17:02
Christine: couple,
17:02
Christine: what
17:03
Christine: was
17:03
Christine: it?
17:03
Christine: Two
17:03
Christine: summers
17:03
Christine: ago
17:04
Christine: there
17:04
Christine: was
17:04
Christine: a
17:04
Christine: case
17:05
Christine: where
17:05
Christine: this
17:06
Christine: employee
17:06
Christine: got
17:06
Christine: hurt
17:07
Christine: on
17:07
Christine: the
17:07
Christine: job,
17:08
Christine: and
17:08
Christine: pursuant
17:08
Christine: to
17:09
Christine: this
17:09
Christine: employer's
17:09
Christine: internal
17:10
Christine: policy,
17:10
Christine: when
17:10
Christine: someone
17:10
Christine: got
17:11
Christine: hurt
17:11
Christine: because
17:11
Christine: of
17:11
Christine: worker's
17:12
Christine: comp,
17:12
Christine: they
17:12
Christine: used
17:13
Christine: to
17:13
Christine: immediately
17:13
Christine: send
17:13
Christine: them
17:13
Christine: for
17:13
Christine: drug
17:14
Christine: testing,
17:15
Christine: and
17:15
Christine: one
17:15
Christine: of
17:15
Christine: the
17:16
Christine: drugs
17:16
Christine: they
17:16
Christine: tested
17:16
Christine: for
17:16
Christine: was
17:17
Christine: marijuana.
17:17
Christine: And
17:18
Christine: in
17:18
Christine: New
17:18
Christine: York
17:18
Christine: for
17:18
Christine: example,
17:19
Christine: you
17:19
Christine: can
17:19
Christine: no
17:19
Christine: longer
17:19
Christine: te
17:20
Christine: test
17:20
Christine: for
17:20
Christine: that
17:20
Christine: because
17:20
Christine: it
17:20
Christine: stays
17:21
Christine: in
17:21
Christine: your
17:21
Christine: system
17:21
Christine: so
17:21
Christine: long
17:22
Christine: that
17:22
Christine: the
17:22
Christine: timeframe
17:23
Christine: in
17:23
Christine: which
17:23
Christine: they
17:23
Christine: would
17:23
Christine: still
17:23
Christine: pop
17:24
Christine: a
17:24
Christine: positive
17:24
Christine: versus
17:25
Christine: them
17:25
Christine: working
17:26
Christine: doesn't
17:26
Christine: line
17:26
Christine: up
17:26
Christine: anymore.
17:27
Christine: So
17:27
Christine: they
17:27
Christine: blanket
17:28
Christine: fired
17:28
Christine: them
17:28
Christine: because
17:29
Christine: they
17:29
Christine: tested
17:30
Christine: positive
17:30
Christine: for
17:30
Christine: marijuana
17:31
Christine: and
17:31
Christine: they
17:31
Christine: actually
17:31
Christine: had
17:32
Christine: to
17:32
Christine: undo
17:33
Christine: that
17:33
Christine: whole
17:33
Christine: termination,
17:34
Christine: pay
17:35
Christine: the
17:35
Christine: person
17:35
Christine: for
17:35
Christine: the
17:35
Christine: time
17:36
Christine: period
17:36
Christine: they
17:36
Christine: were
17:36
Christine: fired
17:37
Christine: and
17:37
Christine: rehire
17:37
Christine: them
17:38
Christine: because
17:38
Christine: that
17:38
Christine: was
17:39
Christine: no
17:39
Christine: longer
17:39
Christine: something
17:40
Christine: they
17:40
Christine: could
17:41
Christine: fire
17:41
Christine: them
17:41
Christine: for.
17:41
Christine: They
17:42
Christine: tried
17:42
Christine: to
17:42
Christine: say
17:43
Christine: afterwards
17:44
Christine: that
17:44
Christine: they
17:44
Christine: fired
17:45
Christine: them
17:45
Christine: because
17:45
Christine: he
17:45
Christine: wasn't
17:46
Christine: a
17:46
Christine: great
17:46
Christine: employee
17:47
Christine: and
17:47
Christine: stuff
17:47
Christine: like
17:47
Christine: that,
17:47
Christine: but
17:47
Christine: that
17:48
Christine: wasn't
17:48
Christine: the
17:48
Christine: picture
17:48
Christine: they
17:49
Christine: painted.
17:50
Christine: So
17:50
Christine: you
17:50
Christine: have
17:50
Christine: to
17:50
Christine: if
17:50
Christine: you
17:51
Christine: were
17:51
Christine: not
17:52
Christine: in
17:52
Christine: the
17:52
Christine: thick
17:52
Christine: of
17:52
Christine: it,
17:53
Christine: if
17:53
Christine: someone
17:53
Christine: was
17:53
Christine: looking
17:53
Christine: on
17:53
Christine: the
17:53
Christine: outside,
17:54
Christine: which
17:55
Christine: link
17:55
Christine: would
17:55
Christine: they
17:55
Christine: draw
17:56
Christine: to?
17:56
Christine: Was
17:56
Christine: it
17:56
Christine: that
17:57
Christine: you
17:57
Christine: fired
17:57
Christine: them
17:57
Christine: for
17:57
Christine: their
17:58
Christine: marijuana
17:58
Christine: usage
17:59
Christine: or
17:59
Christine: was
17:59
Christine: it
17:59
Christine: you
18:00
Christine: fired
18:00
Christine: them
18:00
Christine: cuz
18:00
Christine: they
18:00
Christine: were
18:00
Christine: a
18:00
Christine: bad
18:00
Christine: employee
18:01
Christine: and.
18:02
Christine: So
18:03
Christine: if
18:03
Christine: it's
18:03
Christine: enough
18:04
Christine: that
18:04
Christine: you
18:04
Christine: can
18:04
Christine: establish
18:05
Christine: a
18:05
Christine: causal
18:05
Christine: link
18:06
Christine: between
18:06
Christine: the
18:06
Christine: bad
18:07
Christine: thing
18:07
Christine: you
18:07
Christine: shouldn't
18:07
Christine: fire
18:08
Christine: them
18:08
Christine: for,
18:08
Christine: you're
18:08
Christine: gonna
18:08
Christine: have
18:09
Christine: a
18:09
Christine: bit
18:09
Christine: of
18:09
Christine: a
18:09
Christine: battle.
18:10
Brian: So
18:10
Brian: a
18:10
Brian: lot
18:10
Brian: of
18:10
Brian: this
18:11
Brian: is
18:11
Brian: really
18:11
Brian: fascinating
18:12
Brian: to
18:12
Brian: me
18:12
Brian: cuz
18:12
Brian: I
18:12
Brian: like,
18:12
Brian: I've
18:12
Brian: always
18:13
Brian: been
18:13
Brian: like
18:13
Brian: on
18:13
Brian: the,
18:13
Brian: I
18:14
Brian: don't
18:14
Brian: I
18:14
Brian: don't
18:14
Brian: think
18:14
Brian: I've
18:14
Brian: ever
18:14
Brian: drug
18:15
Brian: tested
18:15
Brian: an
18:15
Brian: employee
18:16
Brian: or
18:16
Brian: alcohol
18:16
Brian: tested
18:17
Brian: employee.
18:17
Brian: Sure.
18:18
Brian: Like
18:18
Brian: my
18:18
Brian: line.
18:18
Brian: And
18:18
Brian: it's
18:19
Brian: not,
18:19
Brian: and
18:19
Brian: I
18:19
Brian: don't
18:19
Brian: know
18:19
Brian: if
18:19
Brian: you
18:19
Brian: don't
18:19
Brian: know
18:20
Brian: what's
18:20
Brian: really
18:20
Brian: stated,
18:20
Brian: the
18:20
Brian: employee
18:21
Brian: handbook,
18:21
Brian: but
18:21
Brian: my
18:21
Brian: line
18:22
Brian: is
18:22
Brian: like,
18:22
Brian: as
18:22
Brian: long
18:22
Brian: as
18:23
Brian: it
18:23
Brian: doesn't
18:23
Brian: impact
18:23
Brian: your
18:23
Brian: performance
18:24
Brian: when
18:24
Brian: you're
18:24
Brian: working
18:25
Brian: for
18:25
Brian: me,
18:25
Brian: do
18:26
Brian: whatever
18:26
Brian: you
18:26
Brian: want.
18:26
Brian: I
18:26
Brian: don't
18:27
Brian: want
18:27
Brian: to
18:27
Brian: know.
18:27
Brian: I
18:27
Brian: don't
18:27
Brian: care.
18:28
Brian: Like
18:28
Brian: I
18:28
Brian: know
18:29
Brian: Mike,
18:29
Brian: I'm
18:30
Brian: just
18:30
Brian: telling
18:30
Brian: you
18:30
Brian: like
18:30
Brian: I'm
18:31
Brian: not
18:31
Brian: saying
18:31
Brian: I'm
18:32
Brian: encouraging
18:32
Brian: the
18:32
Brian: activity
18:32
Brian: or
18:33
Brian: if
18:33
Brian: I
18:33
Brian: knew
18:33
Brian: about
18:34
Brian: it,
18:34
Brian: I
18:34
Brian: wouldn't
18:34
Brian: consider
18:35
Brian: thoughtfully
18:35
Brian: what
18:36
Brian: would
18:36
Brian: but
18:36
Brian: I
18:36
Brian: don't
18:36
Brian: like
18:36
Brian: What
18:36
Brian: would
18:37
Brian: you
18:37
Brian: do
18:37
Brian: in
18:37
Brian: your
18:37
Brian: personal
18:37
Brian: time
18:38
Brian: if
18:38
Brian: it
18:38
Brian: is
18:38
Brian: not
18:38
Brian: impacting
18:39
Brian: work
18:39
Brian: or
18:39
Brian: your
18:39
Brian: performance
18:40
Brian: or
18:40
Brian: your
18:40
Brian: relationship
18:41
Brian: with
18:41
Brian: your
18:41
Brian: colleagues
18:42
Brian: or
18:42
Brian: anything
18:42
Brian: that
18:42
Brian: I
18:42
Brian: would
18:43
Brian: normally
18:43
Brian: oversee,
18:44
Brian: then
18:44
Brian: I
18:44
Brian: think
18:45
Brian: you
18:45
Brian: should
18:45
Brian: have
18:45
Brian: a
18:45
Brian: little
18:45
Brian: bit
18:45
Brian: of
18:45
Brian: flex.
18:47
Brian: Not
18:47
Brian: to
18:47
Brian: do
18:48
Brian: things
18:48
Brian: that
18:48
Brian: are
18:48
Brian: illegal,
18:49
Brian: but
18:49
Brian: you
18:49
Brian: should
18:49
Brian: have
18:49
Brian: flexibility.
18:50
Christine: Every,
18:51
Christine: employers
18:51
Christine: can
18:51
Christine: choose
18:52
Christine: within
18:52
Christine: certain
18:53
Christine: realms
18:53
Christine: what
18:53
Christine: they
18:54
Christine: wanna
18:54
Christine: do,
18:55
Christine: but
18:55
Christine: again,
18:56
Christine: whatever
18:56
Christine: policy
18:56
Christine: or
18:56
Christine: procedure
18:57
Christine: you
18:57
Christine: put
18:57
Christine: in,
18:57
Christine: you
18:58
Christine: better
18:58
Christine: be
18:58
Christine: enforcing
18:59
Christine: that
18:59
Christine: against
18:59
Christine: everybody.
19:00
Christine: I
19:00
Christine: have
19:00
Christine: some
19:00
Christine: people
19:01
Christine: who
19:01
Christine: are
19:01
Christine: like,
19:01
Christine: man,
19:01
Christine: I
19:01
Christine: really
19:02
Christine: like
19:02
Christine: Mike
19:02
Christine: though.
19:03
Christine: So
19:03
Christine: Mike
19:03
Christine: gets
19:04
Christine: a
19:04
Christine: pass,
19:04
Christine: but
19:05
Christine: Cara,
19:05
Christine: on
19:05
Christine: the
19:05
Christine: other
19:06
Christine: hand...
19:06
Brian: I
19:06
Brian: know
19:06
Brian: it's
19:06
Brian: different,
19:06
Brian: Mike
19:07
Brian: I
19:07
Brian: want
19:07
Brian: you
19:07
Brian: to
19:07
Brian: explain
19:08
Brian: please
19:08
Brian: while
19:08
Brian: you're
19:08
Brian: shaking
19:08
Brian: your
19:09
Brian: head
19:09
Brian: but
19:09
Brian: I
19:09
Brian: know
19:09
Brian: it's
19:09
Brian: different
19:10
Brian: when
19:10
Brian: you're
19:10
Brian: like
19:11
Brian: guiding
19:12
Brian: RVs
19:12
Brian: into
19:12
Brian: sites
19:12
Brian: and
19:13
Brian: then
19:13
Brian: they
19:13
Brian: can
19:13
Brian: prove
19:13
Brian: that,
19:14
Brian: right?
19:14
Brian: So
19:14
Brian: like,
19:14
Brian: all
19:14
Brian: my
19:15
Brian: employees
19:15
Brian: are
19:15
Brian: remote
19:16
Brian: and
19:16
Brian: they
19:16
Brian: work
19:16
Brian: from
19:16
Brian: home,
19:17
Brian: so
19:17
Brian: it's
19:17
Brian: definitely
19:17
Brian: different
19:18
Brian: for
19:18
Brian: me.
19:18
Cara: The
19:18
Cara: operating
19:19
Cara: heavy
19:19
Cara: equipment,
19:20
Cara: all
19:20
Cara: those
19:20
Cara: things
19:21
Cara: are
19:22
Cara: huge
19:22
Cara: factors
19:23
Cara: in.
19:23
Cara: So...
19:24
Brian: I'm
19:24
Brian: only
19:24
Brian: speaking
19:24
Brian: from
19:24
Brian: myself
19:25
Brian: and
19:25
Brian: my
19:25
Brian: perspective.
19:26
Brian: But
19:26
Brian: please
19:27
Brian: expand
19:27
Brian: on
19:28
Brian: it,
19:28
Brian: Mike,
19:28
Brian: if
19:28
Brian: you
19:28
Brian: have
19:29
Brian: something
19:29
Brian: to
19:29
Brian: say.
19:29
Brian: I
19:29
Brian: just,
19:29
Brian: I'm
19:30
Brian: an
19:30
Brian: idiot.
19:30
Brian: I'm
19:30
Brian: happy
19:30
Brian: to
19:30
Brian: listen.
19:31
Mike: It's
19:31
Mike: and,
19:32
Mike: I
19:32
Mike: fall
19:33
Mike: in
19:33
Mike: the
19:33
Mike: Christine
19:33
Mike: world
19:34
Mike: where,
19:34
Mike: we
19:35
Mike: mitigate
19:35
Mike: risk.
19:36
Mike: And
19:36
Mike: when
19:36
Mike: I
19:36
Mike: hear
19:36
Mike: you
19:36
Mike: say
19:37
Mike: things
19:37
Mike: like,
19:37
Mike: you
19:37
Mike: know
19:37
Mike: what
19:37
Mike: you
19:38
Mike: do
19:38
Mike: on
19:38
Mike: your
19:38
Mike: own,
19:38
Mike: like
19:39
Mike: we
19:39
Mike: wouldn't
19:39
Mike: even
19:39
Mike: say
19:40
Mike: that,
19:40
Mike: right?
19:40
Mike: We
19:41
Mike: have
19:41
Mike: a
19:41
Mike: handbook.
19:41
Brian: No,
19:41
Brian: I
19:42
Brian: would
19:42
Brian: never
19:42
Brian: say
19:42
Brian: that.
19:42
Mike: Christine's
19:43
Mike: gonna
19:43
Mike: have
19:43
Mike: to
19:43
Mike: represent
19:44
Mike: you...
19:44
Brian: I
19:44
Brian: didn't
19:44
Brian: qualify
19:45
Brian: and
19:45
Brian: say
19:45
Brian: that's
19:45
Brian: not
19:46
Brian: in
19:46
Brian: my
19:46
Brian: employee
19:47
Brian: handbook.
19:47
Brian: And.
19:48
Brian: It's
19:48
Brian: like
19:48
Brian: telling
19:48
Brian: people.
19:49
Mike: That's
19:49
Mike: why
19:49
Mike: I
19:50
Mike: shook
19:50
Mike: my
19:50
Mike: head.
19:50
Mike: Cuz
19:50
Mike: you
19:51
Mike: did
19:51
Mike: say
19:51
Mike: it
19:51
Mike: out
19:51
Mike: loud.
19:52
Mike: So
19:52
Mike: you
19:52
Mike: asked.
19:53
Mike: But
19:53
Mike: no,
19:53
Mike: that's
19:53
Mike: why
19:53
Mike: we
19:53
Mike: have
19:54
Mike: in
19:54
Mike: the
19:54
Mike: associate
19:55
Mike: handbook
19:55
Mike: we
19:55
Mike: have
19:55
Mike: very
19:56
Mike: clear,
19:56
Mike: guidelines
19:57
Mike: about
19:57
Mike: and
19:58
Mike: I've,
19:58
Mike: we've
19:58
Mike: had
19:58
Mike: both,
19:59
Mike: I've
19:59
Mike: worked
19:59
Mike: for
19:59
Mike: companies
19:59
Mike: that
20:00
Mike: require
20:00
Mike: the
20:00
Mike: drug
20:00
Mike: testing
20:01
Mike: after
20:01
Mike: an
20:01
Mike: incident
20:01
Mike: like
20:02
Mike: Christine.
20:03
Mike: And
20:03
Mike: we
20:03
Mike: had
20:03
Mike: a
20:03
Mike: lot
20:03
Mike: of
20:03
Mike: discussions
20:04
Mike: about
20:04
Mike: our
20:04
Mike: own
20:04
Mike: handbook
20:05
Mike: about,
20:05
Mike: do
20:05
Mike: we
20:05
Mike: wanna
20:05
Mike: require
20:06
Mike: drug
20:06
Mike: testing?
20:07
Mike: And
20:07
Mike: so
20:07
Mike: we
20:07
Mike: currently
20:08
Mike: don't
20:08
Mike: just
20:08
Mike: anybody's
20:09
Mike: curious,
20:09
Mike: but
20:09
Mike: we
20:09
Mike: do
20:09
Mike: have,
20:10
Mike: strict,
20:10
Mike: alcohol
20:11
Mike: and
20:11
Mike: drug
20:12
Mike: policy
20:12
Mike: guidelines.
20:13
Mike: And
20:13
Mike: we've
20:13
Mike: had,
20:14
Mike: I
20:14
Mike: used
20:14
Mike: to
20:14
Mike: work
20:14
Mike: in
20:14
Mike: Denver
20:15
Mike: and,
20:16
Mike: that
20:16
Mike: was,
20:16
Mike: I
20:16
Mike: think
20:16
Mike: the
20:17
Mike: first
20:17
Mike: city
20:17
Mike: that
20:17
Mike: passed,
20:18
Mike: recreational
20:19
Mike: drug
20:19
Mike: use.
20:19
Mike: And
20:19
Mike: our,
20:19
Mike: we
20:20
Mike: had
20:20
Mike: multiple
20:20
Mike: properties
20:21
Mike: there
20:21
Mike: and
20:21
Mike: we
20:21
Mike: had
20:21
Mike: to
20:21
Mike: look
20:22
Mike: at
20:22
Mike: revising
20:22
Mike: our
20:22
Mike: drug
20:23
Mike: policy.
20:23
Mike: And
20:23
Mike: we're
20:23
Mike: going
20:24
Mike: years
20:24
Mike: ago,
20:24
Mike: right?
20:25
Mike: Maybe
20:25
Mike: four
20:25
Mike: or
20:25
Mike: five
20:25
Mike: years
20:26
Mike: ago
20:26
Mike: we
20:26
Mike: removed
20:27
Mike: it
20:27
Mike: from.
20:27
Mike: Our
20:28
Mike: testing
20:28
Mike: criteria.
20:29
Mike: And
20:29
Mike: that
20:29
Mike: was
20:29
Mike: a
20:29
Mike: big
20:29
Mike: discussion,
20:30
Mike: right?
20:30
Mike: And
20:31
Mike: it'll
20:31
Mike: continue
20:31
Mike: to
20:31
Mike: be
20:31
Mike: a
20:31
Mike: big
20:31
Mike: discussion
20:32
Mike: you
20:32
Mike: know
20:33
Mike: about
20:33
Mike: that.
20:33
Mike: And
20:33
Mike: that's,
20:35
Mike: like
20:35
Mike: you
20:35
Mike: said,
20:36
Mike: it's
20:36
Mike: a
20:36
Mike: little
20:36
Mike: bit
20:36
Mike: of
20:36
Mike: a
20:36
Mike: nebulous,
20:37
Mike: ambiguous,
20:38
Mike: especially
20:38
Mike: since
20:38
Mike: it
20:38
Mike: varies
20:39
Mike: from
20:39
Mike: state
20:39
Mike: to
20:39
Mike: state
20:40
Mike: and,
20:40
Mike: so
20:41
Mike: well..
20:42
Cara: The
20:42
Cara: problem
20:43
Cara: can
20:43
Cara: be
20:43
Cara: magnified
20:44
Cara: with
20:44
Cara: operators
20:45
Cara: whose
20:45
Cara: staff
20:46
Cara: often
20:46
Cara: lives
20:46
Cara: on
20:47
Cara: site.
20:47
Cara: If
20:47
Cara: you
20:47
Cara: have
20:47
Cara: work
20:47
Cara: campers
20:48
Cara: living
20:48
Cara: on
20:48
Cara: site,
20:49
Cara: now
20:49
Cara: you
20:49
Cara: have
20:49
Cara: this
20:50
Cara: kind
20:50
Cara: of
20:50
Cara: blurred
20:51
Cara: line
20:51
Cara: around,
20:52
Cara: what's
20:52
Cara: your
20:53
Cara: time
20:53
Cara: and
20:53
Cara: what's
20:54
Cara: business
20:54
Cara: time
20:55
Cara: and
20:55
Cara: when
20:55
Cara: are
20:55
Cara: you
20:55
Cara: representing..
20:56
Brian: Boy,
20:56
Brian: that's
20:56
Brian: a
20:56
Brian: minefield.
20:57
Christine: Yeah,
20:57
Christine: besides
20:58
Christine: all
20:58
Christine: of
20:58
Christine: that
20:58
Christine: if
20:58
Christine: we're
20:59
Christine: gonna
20:59
Christine: get
20:59
Christine: into
21:00
Christine: other
21:00
Christine: piece
21:00
Christine: of
21:00
Christine: it,
21:00
Christine: it's,
21:01
Christine: Not
21:01
Christine: to
21:01
Christine: flag
21:02
Christine: if
21:02
Christine: any
21:02
Christine: work
21:02
Christine: campers
21:03
Christine: are
21:03
Christine: listening
21:03
Christine: now,
21:04
Christine: but
21:04
Christine: not
21:04
Christine: to
21:04
Christine: flag
21:04
Christine: for
21:04
Christine: a
21:05
Christine: lot
21:05
Christine: of
21:05
Christine: people,
21:05
Christine: a
21:05
Christine: lot
21:05
Christine: of
21:06
Christine: people
21:06
Christine: have
21:06
Christine: the
21:06
Christine: work
21:06
Christine: campers
21:07
Christine: as
21:07
Christine: their
21:07
Christine: easy
21:08
Christine: security
21:08
Christine: option,
21:09
Christine: right?
21:09
Christine: They
21:09
Christine: pass
21:10
Christine: them
21:10
Christine: that
21:10
Christine: phone
21:10
Christine: call
21:11
Christine: and
21:11
Christine: are
21:11
Christine: like,
21:11
Christine: Hey,
21:12
Christine: if
21:12
Christine: anybody
21:12
Christine: calls
21:13
Christine: you'll
21:13
Christine: handle
21:14
Christine: it.
21:14
Christine: And,
21:14
Christine: technically
21:15
Christine: then
21:15
Christine: we
21:15
Christine: put
21:16
Christine: them
21:16
Christine: on
21:16
Christine: what
21:16
Christine: we
21:16
Christine: call
21:17
Christine: on
21:17
Christine: call
21:17
Christine: hours.
21:18
Christine: So
21:18
Christine: if
21:18
Christine: they're
21:19
Christine: not
21:19
Christine: allowed
21:19
Christine: to
21:19
Christine: leave
21:19
Christine: the
21:20
Christine: property,
21:20
Christine: cuz
21:20
Christine: they're
21:21
Christine: the
21:21
Christine: ones
21:21
Christine: we
21:22
Christine: technically
21:22
Christine: should
21:22
Christine: be
21:22
Christine: paying
21:23
Christine: them
21:23
Christine: for
21:23
Christine: every
21:24
Christine: hour,
21:24
Christine: they're
21:24
Christine: in
21:24
Christine: possession
21:25
Christine: of
21:25
Christine: that
21:25
Christine: security
21:26
Christine: phone.
21:26
Christine: Which
21:26
Christine: would
21:27
Christine: accrue
21:27
Christine: some
21:28
Christine: really
21:28
Christine: fun
21:28
Christine: overtime
21:29
Christine: hours
21:29
Christine: for
21:29
Christine: most
21:30
Christine: people,
21:30
Christine: but
21:31
Christine: they
21:31
Christine: aren't
21:31
Christine: usually,
21:32
Christine: they're
21:32
Christine: like,
21:32
Christine: oh,
21:32
Christine: no
21:32
Christine: one
21:32
Christine: ever
21:33
Christine: calls
21:33
Christine: that
21:33
Christine: phone.
21:34
Christine: So
21:34
Christine: I
21:34
Christine: don't
21:34
Christine: pay
21:34
Christine: them,
21:35
Christine: but,
21:35
Christine: they
21:35
Christine: could,
21:36
Christine: I
21:36
Christine: was
21:36
Christine: just
21:36
Christine: at
21:36
Christine: the
21:37
Christine: New
21:37
Christine: York
21:37
Christine: Spring
21:38
Christine: conference
21:38
Christine: meetings
21:39
Christine: last
21:39
Christine: week
21:39
Christine: and
21:39
Christine: I
21:39
Christine: had
21:40
Christine: one
21:40
Christine: woman
21:40
Christine: apply
21:41
Christine: reach
21:41
Christine: out
21:41
Christine: to
21:41
Christine: me
21:41
Christine: and
21:42
Christine: said
21:42
Christine: that
21:42
Christine: she
21:43
Christine: has
21:43
Christine: no
21:43
Christine: work
21:44
Christine: campers
21:44
Christine: anymore
21:45
Christine: cuz
21:45
Christine: she
21:45
Christine: got
21:45
Christine: turned
21:45
Christine: into
21:46
Christine: the
21:46
Christine: Department
21:46
Christine: of
21:47
Christine: Labor
21:47
Christine: five
21:47
Christine: times.
21:48
Christine: It,
21:48
Christine: I..
21:49
Brian: You're
21:49
Brian: not
21:49
Brian: wrong.
21:49
Brian: But
21:50
Brian: you're
21:50
Brian: also,
21:50
Brian: just
21:50
Brian: to
21:50
Brian: say
21:51
Brian: it
21:51
Brian: like,
21:51
Brian: cuz
21:51
Brian: I
21:51
Brian: used
21:51
Brian: to
21:51
Brian: work
21:52
Brian: for
21:52
Brian: a
21:52
Brian: cable
21:52
Brian: company
21:52
Brian: and
21:52
Brian: we
21:53
Brian: used
21:53
Brian: to
21:53
Brian: be
21:53
Brian: on
21:53
Brian: call
21:54
Brian: to
21:54
Brian: do
21:54
Brian: outages
21:55
Brian: and
21:55
Brian: things
21:55
Brian: like
21:55
Brian: that.
21:55
Brian: And
21:56
Brian: so
21:56
Brian: we
21:56
Brian: were
21:56
Brian: on
21:57
Brian: call
21:57
Brian: during
21:57
Brian: the
21:57
Brian: Super
21:57
Brian: Bowl
21:58
Brian: and
21:58
Brian: we
21:58
Brian: couldn't
21:58
Brian: drink
21:58
Brian: during
21:58
Brian: the
21:59
Brian: Super
21:59
Brian: Bowl
21:59
Brian: because
21:59
Brian: you
21:59
Brian: might
22:00
Brian: get
22:00
Brian: called
22:00
Brian: out
22:00
Brian: and
22:00
Brian: you
22:01
Brian: might
22:01
Brian: have
22:01
Brian: to
22:01
Brian: go
22:01
Brian: up
22:01
Brian: a
22:01
Brian: ladder
22:02
Brian: and
22:02
Brian: you
22:02
Brian: might,
22:02
Brian: so
22:02
Brian: it's
22:03
Brian: the
22:03
Brian: same
22:03
Brian: thing
22:03
Brian: with
22:03
Brian: having
22:03
Brian: that
22:04
Brian: phone
22:04
Brian: right.
22:05
Christine: If
22:05
Christine: you,
22:05
Christine: if
22:06
Christine: it
22:06
Christine: inhibits
22:06
Christine: you
22:07
Christine: such
22:07
Christine: that
22:07
Christine: you
22:08
Christine: couldn't
22:08
Christine: do
22:09
Christine: whatever
22:09
Christine: you
22:09
Christine: wanted
22:09
Christine: with
22:09
Christine: your
22:09
Christine: life,
22:10
Christine: then
22:10
Christine: you're
22:11
Christine: still
22:11
Christine: a
22:11
Christine: working
22:12
Christine: hour
22:12
Christine: at
22:12
Christine: that
22:12
Christine: point
22:13
Christine: and
22:13
Christine: should
22:13
Christine: be
22:13
Christine: paid
22:14
Christine: for
22:14
Christine: it.
22:14
Christine: It's
22:14
Christine: crazy
22:15
Christine: and
22:15
Christine: I'll
22:16
Christine: keep
22:16
Christine: saying
22:16
Christine: it
22:17
Christine: because
22:17
Christine: I
22:17
Christine: think
22:17
Christine: people
22:17
Christine: need
22:18
Christine: to
22:18
Christine: know
22:18
Christine: it.
22:19
Christine: We
22:19
Christine: I,
22:19
Christine: when
22:20
Christine: we
22:20
Christine: all
22:20
Christine: got
22:20
Christine: locked
22:21
Christine: in
22:21
Christine: our
22:21
Christine: homes
22:21
Christine: in
22:22
Christine: 2020,
22:22
Christine: we
22:22
Christine: all
22:22
Christine: started
22:23
Christine: looking
22:23
Christine: at
22:23
Christine: the
22:24
Christine: internet
22:24
Christine: a
22:24
Christine: lot
22:24
Christine: more
22:24
Christine: and
22:24
Christine: connecting
22:25
Christine: on
22:25
Christine: forums
22:26
Christine: and
22:26
Christine: things
22:26
Christine: like
22:26
Christine: that.
22:27
Christine: And
22:27
Christine: it
22:27
Christine: also
22:28
Christine: caused
22:28
Christine: people
22:29
Christine: to
22:29
Christine: share
22:29
Christine: a
22:29
Christine: lot
22:29
Christine: of
22:29
Christine: information.
22:31
Christine: And
22:32
Christine: disgruntled
22:33
Christine: employees
22:33
Christine: are
22:33
Christine: sharing
22:33
Christine: this
22:33
Christine: information,
22:34
Christine: they'll
22:34
Christine: be
22:35
Christine: like,
22:35
Christine: oh,
22:35
Christine: my
22:36
Christine: manager,
22:36
Christine: Mike
22:36
Christine: sent
22:37
Christine: me
22:37
Christine: this
22:37
Christine: thing.
22:37
Christine: And
22:37
Christine: everyone
22:38
Christine: will
22:38
Christine: be
22:38
Christine: like,
22:38
Christine: oh
22:39
Christine: yeah,
22:39
Christine: you
22:39
Christine: could
22:39
Christine: totally
22:40
Christine: sue
22:40
Christine: them
22:40
Christine: for
22:40
Christine: this
22:41
Christine: and
22:41
Christine: this,
22:41
Christine: and
22:41
Christine: do
22:42
Christine: they
22:42
Christine: do
22:42
Christine: this?
22:42
Christine: Cause
22:42
Christine: if
22:43
Christine: not,
22:43
Christine: you
22:43
Christine: should
22:43
Christine: file
22:44
Christine: a
22:44
Christine: complaint
22:44
Christine: on
22:44
Christine: them.
22:44
Brian: This
22:45
Brian: is
22:45
Brian: why
22:45
Brian: we
22:45
Brian: have
22:45
Brian: Mike
22:45
Brian: on
22:45
Brian: the
22:45
Brian: show,
22:45
Brian: by
22:46
Brian: the
22:46
Brian: way.
22:46
Christine: So
22:46
Christine: I
22:46
Christine: can
22:46
Christine: beat
22:46
Christine: 'em
22:46
Christine: up.
22:47
Christine: But
22:47
Christine: they're
22:47
Christine: not
22:47
Christine: wrong
22:48
Christine: is
22:48
Christine: the
22:48
Christine: problem
22:49
Christine: is
22:49
Christine: that,
22:49
Christine: even
22:49
Christine: though
22:50
Christine: they
22:50
Christine: might
22:50
Christine: be
22:50
Christine: a
22:51
Christine: little
22:51
Christine: bombastic
22:51
Christine: in
22:51
Christine: what
22:52
Christine: they
22:52
Christine: think
22:52
Christine: they'll
22:52
Christine: recover
22:53
Christine: from
22:53
Christine: that,
22:53
Christine: they're
22:54
Christine: not
22:54
Christine: wrong
22:54
Christine: in
22:54
Christine: their
22:55
Christine: claims.
22:55
Christine: And
22:56
Christine: I
22:56
Christine: hate
22:57
Christine: a
22:57
Christine: pro
22:57
Christine: say
22:57
Christine: client
22:58
Christine: because
22:58
Christine: the
22:59
Christine: judges,
22:59
Christine: do
22:59
Christine: deference
23:00
Christine: to
23:00
Christine: them,
23:00
Christine: that
23:01
Christine: they're
23:01
Christine: navigating
23:01
Christine: it
23:01
Christine: by
23:01
Christine: themselves
23:03
Christine: and
23:03
Christine: stuff,
23:03
Christine: and
23:03
Christine: there's
23:03
Christine: no
23:04
Christine: reasonable
23:04
Christine: party
23:05
Christine: to
23:05
Christine: negotiate
23:06
Christine: with.
23:06
Christine: But,
23:06
Christine: it
23:07
Christine: happens
23:08
Christine: and
23:08
Christine: they
23:08
Christine: keep
23:09
Christine: bringing
23:09
Christine: these
23:09
Christine: and
23:09
Christine: they're
23:10
Christine: getting
23:10
Christine: payouts
23:11
Christine: and,
23:11
Christine: some
23:11
Christine: of
23:11
Christine: that's
23:12
Christine: just
23:12
Christine: the
23:12
Christine: economy
23:12
Christine: of
23:13
Christine: doing
23:13
Christine: business,
23:13
Christine: but
23:14
Christine: it's
23:14
Christine: not
23:14
Christine: great.
23:15
Christine: It's
23:15
Christine: not
23:15
Christine: going
23:16
Christine: away.
23:16
Christine: So
23:17
Christine: like
23:17
Christine: we
23:17
Christine: used
23:17
Christine: to
23:18
Christine: be
23:18
Christine: able
23:18
Christine: to
23:18
Christine: do.
23:20
Christine: Interesting
23:21
Christine: operational
23:22
Christine: practices,
23:23
Christine: you
23:23
Christine: 10,
23:23
Christine: 20
23:23
Christine: years
23:24
Christine: ago,
23:24
Christine: but
23:24
Christine: that's
23:25
Christine: not
23:25
Christine: the
23:25
Christine: environment
23:26
Christine: we're
23:26
Christine: in
23:26
Christine: anymore.
23:27
Christine: People
23:27
Christine: are
23:27
Christine: paying
23:28
Christine: attention
23:28
Christine: to
23:28
Christine: Camping,
23:28
Christine: which
23:29
Christine: is
23:29
Christine: great
23:29
Christine: in
23:29
Christine: a
23:30
Christine: lot
23:30
Christine: of
23:30
Christine: aspects,
23:31
Christine: but
23:31
Christine: it
23:31
Christine: also
23:31
Christine: means
23:32
Christine: that
23:32
Christine: they're
23:32
Christine: paying
23:32
Christine: attention
23:33
Christine: to
23:33
Christine: us,
23:34
Christine: for
23:34
Christine: these
23:34
Christine: lawsuits
23:35
Christine: too.
23:35
Brian: Let's
23:35
Brian: flip
23:36
Brian: this
23:36
Brian: around,
23:36
Brian: Mike.
23:36
Brian: I
23:36
Brian: know
23:36
Brian: culture
23:37
Brian: is
23:37
Brian: a
23:37
Brian: big
23:37
Brian: thing
23:37
Brian: at
23:38
Brian: CRR,
23:38
Brian: right?
23:38
Brian: so
23:38
Brian: what
23:38
Brian: are
23:38
Brian: some
23:39
Brian: of
23:39
Brian: the
23:39
Brian: ways
23:39
Brian: that
23:39
Brian: you
23:40
Brian: feel
23:40
Brian: people
23:40
Brian: can
23:41
Brian: head
23:41
Brian: some
23:41
Brian: of
23:41
Brian: these
23:41
Brian: things
23:42
Brian: off
23:42
Brian: before
23:42
Brian: they
23:42
Brian: happen
23:44
Mike: Yeah.
23:44
Mike: And
23:44
Mike: it's
23:44
Mike: funny
23:44
Mike: you
23:44
Mike: say
23:45
Mike: that.
23:45
Mike: I
23:45
Mike: was
23:45
Mike: thinking
23:45
Mike: about
23:45
Mike: that
23:45
Mike: as
23:46
Mike: Christine's
23:46
Mike: talking
23:46
Mike: about
23:47
Mike: it.
23:47
Mike: How
23:47
Mike: do
23:47
Mike: you
23:47
Mike: mitigate,
23:48
Mike: these
23:48
Mike: opportunities
23:49
Mike: and
23:49
Mike: no
23:49
Mike: one's
23:49
Mike: immune,
23:50
Mike: right?
23:50
Mike: It
23:50
Mike: happens
23:51
Mike: if
23:51
Mike: you're,
23:51
Mike: top
23:51
Mike: workplace
23:52
Mike: in
23:52
Mike: the
23:52
Mike: country,
23:52
Mike: you're
23:53
Mike: still
23:53
Mike: gonna
23:53
Mike: have
23:53
Mike: an
23:53
Mike: incident
23:54
Mike: or
23:54
Mike: two.
23:54
Mike: But
23:54
Mike: I
23:54
Mike: think,
23:55
Mike: we
23:55
Mike: conduct
23:55
Mike: an
23:55
Mike: associate
23:56
Mike: survey
23:56
Mike: a
23:56
Mike: couple
23:57
Mike: times
23:57
Mike: a
23:57
Mike: year
23:57
Mike: and
23:58
Mike: we
23:58
Mike: take
23:58
Mike: those
23:58
Mike: seriously
23:59
Mike: and
23:59
Mike: we
23:59
Mike: create
24:00
Mike: action
24:00
Mike: plans
24:00
Mike: and
24:01
Mike: we,
24:01
Mike: listen
24:01
Mike: to
24:01
Mike: their
24:02
Mike: feedback
24:02
Mike: and
24:02
Mike: we,
24:02
Mike: take
24:03
Mike: actions
24:03
Mike: on
24:03
Mike: that.
24:03
Mike: So
24:03
Mike: I
24:03
Mike: think,
24:04
Mike: that's
24:04
Mike: part
24:04
Mike: of
24:04
Mike: it.
24:04
Mike: A
24:05
Mike: also,
24:05
Mike: if
24:05
Mike: you
24:05
Mike: ever
24:06
Mike: have
24:06
Mike: to
24:06
Mike: defend
24:06
Mike: yourself
24:07
Mike: to
24:07
Mike: Christine's
24:07
Mike: point,
24:07
Mike: if
24:07
Mike: you
24:07
Mike: can
24:08
Mike: demonstrate,
24:08
Mike: that
24:09
Mike: we
24:09
Mike: take
24:09
Mike: feedback
24:09
Mike: seriously.
24:10
Mike: Here
24:10
Mike: are
24:10
Mike: the
24:10
Mike: things
24:10
Mike: we've
24:11
Mike: done.
24:11
Mike: Here's
24:11
Mike: an
24:11
Mike: example
24:11
Mike: of
24:12
Mike: our
24:12
Mike: behaviors.
24:13
Mike: It's,
24:13
Mike: in
24:13
Mike: the
24:13
Mike: mis
24:14
Mike: risk
24:14
Mike: world,
24:14
Mike: it's
24:15
Mike: a
24:15
Mike: defensible
24:15
Mike: argument,
24:16
Mike: but
24:16
Mike: just
24:16
Mike: in
24:17
Mike: a
24:17
Mike: general
24:17
Mike: culture
24:18
Mike: creating
24:18
Mike: world,
24:19
Mike: if
24:19
Mike: your
24:19
Mike: associates
24:19
Mike: believe
24:20
Mike: you,
24:20
Mike: listen,
24:20
Mike: in
24:20
Mike: general,
24:21
Mike: you're
24:21
Mike: going
24:21
Mike: to
24:21
Mike: lessen
24:22
Mike: the
24:22
Mike: feeling
24:23
Mike: of
24:23
Mike: bitterness
24:24
Mike: or
24:24
Mike: cynicism,
24:24
Mike: towards
24:25
Mike: your
24:25
Mike: organization.
24:26
Mike: If
24:26
Mike: you
24:26
Mike: are
24:26
Mike: consistent
24:27
Mike: Christine
24:28
Mike: mentioned
24:28
Mike: this
24:28
Mike: a
24:28
Mike: couple
24:28
Mike: time
24:29
Mike: I
24:29
Mike: think
24:29
Mike: if
24:29
Mike: you're
24:29
Mike: consistent
24:30
Mike: in
24:30
Mike: your,
24:31
Mike: administration
24:31
Mike: of
24:31
Mike: policy,
24:32
Mike: procedure,
24:33
Mike: hiring,
24:34
Mike: recruiting,
24:34
Mike: promotion,
24:35
Mike: coaching
24:35
Mike: and
24:35
Mike: counseling,
24:36
Mike: performance
24:36
Mike: management,
24:37
Mike: et
24:37
Mike: cetera
24:38
Mike: that
24:38
Mike: will
24:38
Mike: go
24:38
Mike: a
24:38
Mike: long
24:38
Mike: way
24:38
Mike: too.
24:39
Mike: There's
24:39
Mike: nothing
24:39
Mike: worse
24:39
Mike: than
24:39
Mike: when
24:40
Mike: somebody
24:40
Mike: can
24:40
Mike: call
24:40
Mike: out
24:40
Mike: five
24:41
Mike: times
24:41
Mike: and
24:41
Mike: they
24:42
Mike: don't
24:42
Mike: get
24:42
Mike: addressed
24:42
Mike: and
24:42
Mike: somebody
24:42
Mike: calls
24:43
Mike: out
24:43
Mike: once
24:43
Mike: and
24:43
Mike: they
24:43
Mike: get
24:43
Mike: a
24:43
Mike: writeup.
24:44
Mike: People,
24:44
Mike: the
24:44
Mike: associates
24:45
Mike: talk,
24:45
Mike: right?
24:46
Mike: Why'd
24:46
Mike: they
24:46
Mike: get
24:46
Mike: a
24:46
Mike: writeup
24:47
Mike: or
24:47
Mike: they
24:47
Mike: didn't
24:47
Mike: and
24:47
Mike: I
24:48
Mike: did,
24:48
Mike: et
24:48
Mike: cetera.
24:48
Mike: So
24:48
Mike: you
24:49
Mike: really
24:49
Mike: gotta
24:49
Mike: be
24:49
Mike: consistent,
24:50
Mike: in
24:50
Mike: your
24:50
Mike: policy
24:51
Mike: administration.
24:52
Brian: You're
24:52
Brian: right
24:52
Brian: about
24:52
Brian: the
24:52
Brian: feedback
24:53
Brian: though,
24:53
Brian: and
24:53
Brian: I
24:53
Brian: don't
24:53
Brian: wanna
24:54
Brian: interrupt
24:54
Brian: you,
24:54
Brian: I
24:54
Brian: want
24:54
Brian: you
24:54
Brian: to
24:54
Brian: continue,
24:55
Brian: but
24:55
Brian: you're
24:55
Brian: right
24:55
Brian: about
24:55
Brian: the
24:55
Brian: feedback.
24:55
Brian: Like
24:56
Brian: we
24:56
Brian: use
24:56
Brian: this
24:57
Brian: in
24:57
Brian: Slack,
24:58
Brian: which
24:58
Brian: automates
24:59
Brian: all
24:59
Brian: kinds
24:59
Brian: of
24:59
Brian: surveys
25:00
Brian: on
25:00
Brian: how
25:00
Brian: you're
25:00
Brian: doing
25:01
Brian: and
25:01
Brian: what
25:01
Brian: you're
25:01
Brian: feeling.
25:02
Brian: And
25:02
Brian: some
25:02
Brian: of
25:02
Brian: it's
25:03
Brian: anonymous
25:03
Brian: and
25:03
Brian: some
25:03
Brian: of
25:04
Brian: it's
25:04
Brian: public.
25:04
Brian: you
25:04
Brian: can
25:04
Brian: set
25:05
Brian: up
25:05
Brian: all
25:05
Brian: these
25:06
Brian: custom
25:07
Brian: templates
25:07
Brian: to
25:07
Brian: do
25:07
Brian: agile
25:08
Brian: surveys
25:08
Brian: and
25:08
Brian: daily
25:09
Brian: syncs
25:09
Brian: and
25:09
Brian: team
25:10
Brian: bonding
25:10
Brian: and
25:10
Brian: team
25:10
Brian: wellbeing
25:11
Brian: and
25:11
Brian: how's
25:11
Brian: your
25:11
Brian: mental
25:12
Brian: health
25:12
Brian: and
25:12
Brian: all
25:12
Brian: this
25:12
Brian: stuff
25:13
Brian: goes
25:13
Brian: out
25:13
Brian: all
25:13
Brian: over
25:13
Brian: our
25:14
Brian: slack.
25:14
Brian: Almost
25:15
Brian: notice
25:16
Brian: in
25:16
Brian: different
25:16
Brian: ways.
25:16
Mike: Notice
25:16
Mike: the
25:16
Mike: name.
25:17
Mike: Notice
25:17
Mike: the
25:17
Mike: name
25:18
Mike: in
25:18
Mike: the
25:18
Mike: top
25:18
Mike: left.
25:19
Brian: Geekbot.
25:19
Brian: I
25:19
Brian: know,
25:19
Brian: not
25:20
Brian: Nerd
25:20
Brian: Bot.
25:20
Mike: Not
25:21
Mike: Nerd
25:21
Mike: Bots
25:21
Mike: ,but
25:22
Mike: the
25:22
Mike: Geekbot.
25:23
Mike: And
25:23
Mike: I
25:23
Mike: think,
25:23
Mike: and
25:23
Mike: listen,
25:23
Mike: we
25:24
Mike: as
25:24
Mike: a
25:24
Mike: startup
25:24
Mike: company,
25:25
Mike: certainly
25:25
Mike: we've
25:25
Mike: had
25:25
Mike: our
25:25
Mike: own
25:26
Mike: share
25:26
Mike: of
25:26
Mike: hiccups
25:26
Mike: in
25:27
Mike: how
25:27
Mike: we've,
25:27
Mike: we've
25:27
Mike: had
25:27
Mike: some
25:28
Mike: turnover
25:28
Mike: in
25:28
Mike: certain
25:29
Mike: areas
25:29
Mike: at
25:29
Mike: times
25:30
Mike: as
25:30
Mike: we've
25:30
Mike: find
25:30
Mike: our
25:30
Mike: way.
25:31
Mike: What
25:31
Mike: I
25:31
Mike: think
25:31
Mike: we
25:32
Mike: try
25:32
Mike: and
25:32
Mike: land
25:33
Mike: on
25:33
Mike: always
25:34
Mike: is
25:34
Mike: higher
25:34
Mike: for
25:34
Mike: our
25:34
Mike: values.
25:35
Mike: So
25:35
Mike: we
25:35
Mike: don't
25:35
Mike: necessarily
25:36
Mike: hire
25:36
Mike: for
25:37
Mike: technical
25:37
Mike: experience,
25:37
Mike: but
25:38
Mike: we're
25:38
Mike: looking,
25:38
Mike: positivity
25:39
Mike: is
25:39
Mike: one
25:39
Mike: of
25:39
Mike: our
25:39
Mike: values,
25:40
Mike: right?
25:40
Mike: We
25:41
Mike: want
25:41
Mike: no
25:41
Mike: negativity,
25:42
Mike: gossip,
25:42
Mike: soap
25:43
Mike: opera
25:43
Mike: stuff
25:43
Mike: occurring
25:44
Mike: and
25:44
Mike: if
25:44
Mike: you
25:44
Mike: land
25:45
Mike: on
25:45
Mike: that,
25:45
Mike: you're
25:45
Mike: going
25:45
Mike: to
25:45
Mike: reduce
25:46
Mike: your,
25:46
Mike: and
25:46
Mike: you
25:47
Mike: can
25:47
Mike: never
25:47
Mike: predict
25:47
Mike: it
25:47
Mike: perfectly,
25:48
Mike: right?
25:48
Mike: You
25:48
Mike: don't
25:48
Mike: know
25:49
Mike: who
25:49
Mike: somebody
25:49
Mike: is..
25:49
Brian: 75%
25:50
Brian: of
25:50
Brian: it
25:50
Brian: out
25:50
Brian: before
25:50
Brian: it
25:51
Brian: even
25:51
Brian: begins.
25:51
Mike: Sure.
25:52
Mike: But
25:52
Mike: if
25:52
Mike: they're,
25:52
Mike: if
25:52
Mike: they
25:52
Mike: don't
25:53
Mike: resonate
25:53
Mike: right
25:53
Mike: with
25:53
Mike: you
25:53
Mike: in
25:54
Mike: the
25:54
Mike: beginning,
25:54
Mike: you
25:54
Mike: just
25:54
Mike: probably
25:55
Mike: got
25:55
Mike: antenna
25:55
Mike: up
25:55
Mike: for
25:56
Mike: a
25:56
Mike: reason.
25:56
Mike: If
25:56
Mike: you're
25:56
Mike: hiring
25:57
Mike: for
25:57
Mike: your
25:57
Mike: values
25:58
Mike: that
25:58
Mike: you
25:59
Mike: know,
25:59
Mike: you're
25:59
Mike: going
25:59
Mike: to,
26:00
Mike: to
26:00
Mike: your
26:00
Mike: point,
26:01
Mike: filter
26:01
Mike: out
26:01
Mike: hopefully,
26:02
Mike: less
26:02
Mike: propensity
26:03
Mike: to
26:03
Mike: hire,
26:03
Mike: a
26:03
Mike: bad
26:04
Mike: egg.
26:04
Mike: So
26:04
Mike: it's
26:04
Mike: a
26:04
Mike: two
26:05
Mike: part
26:05
Mike: relationship,
26:06
Mike: right?
26:06
Mike: You
26:06
Mike: wanna
26:06
Mike: hire
26:06
Mike: the
26:06
Mike: right
26:06
Mike: associate
26:07
Mike: cuz
26:07
Mike: there's
26:08
Mike: nothing
26:08
Mike: to
26:08
Mike: do.
26:08
Mike: You
26:08
Mike: could
26:09
Mike: never.
26:09
Mike: A
26:09
Mike: Celtics
26:10
Mike: fan
26:10
Mike: to
26:10
Mike: be
26:10
Mike: a
26:10
Mike: Lakers
26:10
Mike: fan.
26:11
Mike: It's
26:11
Mike: impossible.
26:12
Mike: And,
26:12
Mike: so
26:12
Mike: if
26:12
Mike: you
26:12
Mike: hire
26:13
Mike: a
26:13
Mike: bad
26:13
Mike: associate,
26:13
Mike: there's
26:14
Mike: nothing
26:14
Mike: you
26:15
Mike: can
26:15
Mike: do
26:15
Mike: sometimes
26:16
Mike: if
26:16
Mike: they
26:16
Mike: think
26:16
Mike: a
26:16
Mike: particular
26:17
Mike: way,
26:17
Mike: but
26:18
Mike: then
26:18
Mike: the
26:18
Mike: company
26:18
Mike: also
26:18
Mike: has
26:19
Mike: the
26:19
Mike: obligation
26:19
Mike: to,
26:20
Mike: administer,
26:21
Mike: consistently
26:21
Mike: as
26:21
Mike: we've
26:22
Mike: talked
26:22
Mike: about.
26:22
Mike: So
26:22
Mike: it's,
26:22
Mike: it
26:23
Mike: is
26:23
Mike: a
26:23
Mike: two-part
26:23
Mike: relationship,
26:24
Mike: to
26:24
Mike: get
26:24
Mike: that
26:24
Mike: success
26:25
Mike: formula,
26:25
Mike: to
26:25
Mike: try
26:26
Mike: and
26:26
Mike: create
26:26
Mike: that
26:26
Mike: environment.
26:27
Mike: We
26:27
Mike: got,
26:28
Mike: it's
26:28
Mike: interesting
26:28
Mike: because,
26:29
Mike: Chris
26:29
Mike: or
26:29
Mike: Cara
26:29
Mike: had
26:30
Mike: mentioned
26:30
Mike: operations,
26:31
Mike: we
26:31
Mike: just
26:31
Mike: our
26:31
Mike: latest
26:32
Mike: associate
26:32
Mike: survey
26:33
Mike: was
26:33
Mike: above,
26:33
Mike: was
26:34
Mike: in
26:34
Mike: the.
26:34
Mike: The
26:34
Mike: mid
26:35
Mike: nineties
26:35
Mike: which
26:36
Mike: is
26:36
Mike: an
26:36
Mike: excellent
26:36
Mike: score.
26:36
Mike: But
26:37
Mike: we've,
26:37
Mike: there's
26:37
Mike: not
26:38
Mike: as
26:38
Mike: many
26:38
Mike: operations
26:39
Mike: people
26:39
Mike: in
26:39
Mike: the
26:39
Mike: census
26:40
Mike: survey
26:40
Mike: as
26:41
Mike: there
26:41
Mike: will
26:41
Mike: be
26:41
Mike: when
26:42
Mike: we
26:42
Mike: have
26:42
Mike: the
26:42
Mike: other
26:42
Mike: three
26:42
Mike: resorts
26:43
Mike: open
26:43
Mike: in
26:43
Mike: the
26:43
Mike: next
26:43
Mike: couple
26:44
Mike: months.
26:44
Mike: And
26:44
Mike: I
26:45
Mike: fully
26:45
Mike: expect
26:45
Mike: that
26:46
Mike: score
26:46
Mike: will
26:46
Mike: go
26:46
Mike: down.
26:47
Mike: Just
26:47
Mike: because
26:47
Mike: the
26:47
Mike: nature
26:48
Mike: of
26:48
Mike: operations
26:49
Mike: versus
26:49
Mike: a,
26:49
Mike: at-home
26:50
Mike: per,
26:50
Mike: there's
26:50
Mike: a
26:50
Mike: lot
26:50
Mike: more
26:51
Mike: dissatisfiers,
26:52
Mike: right?
26:52
Mike: You
26:52
Mike: can
26:53
Mike: see
26:53
Mike: your
26:53
Mike: fellow
26:53
Mike: associates
26:54
Mike: not
26:54
Mike: pulling
26:54
Mike: their
26:54
Mike: weight,
26:55
Mike: being
26:55
Mike: treated
26:55
Mike: differently.
26:56
Mike: I'm
26:56
Mike: happy
26:56
Mike: about
26:57
Mike: this.
26:57
Mike: I
26:57
Mike: don't
26:57
Mike: have
26:57
Mike: the
26:57
Mike: right
26:57
Mike: tools
26:58
Mike: and
26:58
Mike: supplies
26:58
Mike: to
26:58
Mike: do
26:59
Mike: that.
26:59
Mike: And
26:59
Mike: we'll,
26:59
Mike: we
27:00
Mike: should
27:00
Mike: still
27:00
Mike: have
27:00
Mike: a
27:00
Mike: good
27:00
Mike: solid
27:01
Mike: score,
27:01
Mike: probably
27:02
Mike: a
27:02
Mike: mid-high
27:02
Mike: eighties.
27:03
Mike: But,
27:03
Mike: based
27:03
Mike: on,
27:03
Mike: certainly
27:04
Mike: our
27:04
Mike: experience
27:04
Mike: in
27:04
Mike: the
27:04
Mike: hotel
27:05
Mike: hospitality
27:05
Mike: industry,
27:06
Mike: operations
27:06
Mike: businesses
27:07
Mike: are
27:07
Mike: just
27:08
Mike: they're
27:08
Mike: a
27:08
Mike: grind.
27:08
Mike: And,
27:09
Mike: it's
27:09
Mike: hard
27:09
Mike: to
27:10
Mike: be
27:10
Mike: perfect.
27:11
Mike: You
27:11
Mike: can
27:11
Mike: only
27:11
Mike: hope
27:11
Mike: to
27:11
Mike: be
27:12
Mike: excellent.
27:12
Mike: Really
27:13
Mike: in
27:13
Mike: any
27:13
Mike: circumstance.
27:15
Brian: Yeah,
27:15
Brian: I
27:15
Brian: mean
27:15
Brian: it's,
27:16
Brian: and
27:16
Brian: I,
27:16
Brian: Gary
27:16
Brian: v
27:17
Brian: originally
27:17
Brian: said
27:17
Brian: this,
27:17
Brian: I
27:18
Brian: think,
27:18
Brian: but
27:18
Brian: I've
27:18
Brian: picked
27:18
Brian: it
27:18
Brian: up
27:19
Brian: for
27:19
Brian: several
27:19
Brian: years
27:19
Brian: that
27:19
Brian: hiring
27:20
Brian: is
27:20
Brian: guessing
27:20
Brian: and
27:20
Brian: firing
27:21
Brian: is
27:21
Brian: knowing.
27:21
Brian: But
27:21
Brian: that
27:22
Brian: part,
27:22
Brian: like
27:22
Brian: when
27:22
Brian: you're
27:22
Brian: talking
27:23
Brian: to
27:23
Brian: those
27:23
Brian: I
27:23
Brian: irritate
27:24
Brian: Kendra
27:24
Brian: all
27:24
Brian: the
27:24
Brian: time.
27:25
Brian: Who
27:25
Brian: does
27:25
Brian: my
27:25
Brian: hr?
27:25
Brian: Cuz
27:26
Brian: I'll
27:26
Brian: interview
27:26
Brian: somebody.
27:26
Brian: I'll
27:27
Brian: just
27:27
Brian: hire
27:27
Brian: 'em
27:27
Brian: immediately
27:28
Brian: cuz
27:28
Brian: you
27:28
Brian: can,
27:29
Brian: cause
27:29
Brian: I
27:29
Brian: I'm,
27:29
Brian: and
27:29
Brian: to
27:29
Brian: be
27:29
Brian: clear,
27:30
Brian: I've
27:30
Brian: made
27:30
Brian: mistakes
27:32
Brian: like,
27:32
Brian: but
27:32
Brian: I've
27:33
Brian: learned
27:33
Brian: over
27:33
Brian: the
27:33
Brian: years
27:34
Brian: and
27:34
Brian: I've
27:34
Brian: only
27:34
Brian: think,
27:34
Brian: I've
27:34
Brian: only
27:35
Brian: hired
27:35
Brian: two
27:35
Brian: people
27:36
Brian: that
27:36
Brian: I
27:36
Brian: can't
27:36
Brian: even
27:36
Brian: say
27:36
Brian: I
27:37
Brian: regret
27:37
Brian: hiring
27:37
Brian: them.
27:37
Brian: But
27:38
Brian: that
27:38
Brian: didn't
27:38
Brian: turn
27:38
Brian: out
27:39
Brian: to
27:39
Brian: be
27:39
Brian: the
27:39
Brian: same
27:39
Brian: personality
27:40
Brian: I
27:40
Brian: thought
27:40
Brian: they
27:40
Brian: were
27:41
Brian: or
27:41
Brian: the
27:41
Brian: same
27:41
Brian: work
27:41
Brian: ethic
27:42
Brian: I
27:42
Brian: thought
27:42
Brian: they
27:42
Brian: were.
27:43
Brian: But
27:43
Brian: most
27:43
Brian: people
27:44
Brian: like,
27:45
Brian: I
27:45
Brian: don't
27:45
Brian: know.
27:45
Brian: It's
27:45
Brian: interesting
27:46
Brian: how
27:46
Brian: you
27:46
Brian: can
27:46
Brian: refine
27:46
Brian: it
27:46
Brian: over
27:47
Brian: the
27:47
Brian: years,
27:47
Brian: especially,
27:48
Brian: I'm
27:48
Brian: sure
27:48
Brian: you
27:48
Brian: understand
27:48
Brian: this
27:48
Brian: a
27:49
Brian: little
27:49
Brian: bit,
27:49
Brian: Mike,
27:49
Brian: being
27:49
Brian: in
27:49
Brian: this
27:49
Brian: industry
27:50
Brian: for
27:50
Brian: so
27:50
Brian: long,
27:51
Brian: you
27:51
Brian: learn
27:51
Brian: what
27:51
Brian: to.
27:53
Mike: Yeah,
27:53
Mike: I
27:53
Mike: think
27:54
Mike: that
27:54
Mike: the
27:54
Mike: real
27:54
Mike: challenge
27:55
Mike: is,
27:55
Mike: if
27:55
Mike: you're
27:55
Mike: not
27:55
Mike: always
27:55
Mike: the
27:56
Mike: hiring
27:56
Mike: manager
27:56
Mike: right?
27:57
Mike: And
27:57
Mike: you're
27:57
Mike: in
27:57
Mike: a
27:57
Mike: larger
27:58
Mike: company.
27:58
Mike: Yeah.
27:58
Mike: If
27:59
Mike: you're
27:59
Mike: relying
27:59
Mike: on
28:00
Mike: other
28:00
Mike: people
28:00
Mike: and
28:00
Mike: I've
28:01
Mike: got
28:01
Mike: very
28:01
Mike: good
28:01
Mike: intuition,
28:02
Mike: my,
28:02
Mike: my
28:02
Mike: staff,
28:02
Mike: I've
28:03
Mike: got
28:03
Mike: very
28:03
Mike: good
28:03
Mike: antenna,
28:04
Mike: I
28:04
Mike: can
28:04
Mike: usually
28:04
Mike: get
28:04
Mike: a
28:04
Mike: sense
28:05
Mike: of
28:05
Mike: a
28:05
Mike: person,
28:05
Mike: I
28:05
Mike: talk
28:06
Mike: to
28:06
Mike: them,
28:06
Mike: but,
28:06
Mike: not
28:06
Mike: everybody's
28:07
Mike: got
28:07
Mike: that,
28:08
Mike: antenna.
28:08
Mike: And
28:08
Mike: so
28:09
Mike: somebody
28:09
Mike: else
28:09
Mike: is
28:09
Mike: interviewing
28:10
Mike: and
28:10
Mike: making
28:10
Mike: a
28:10
Mike: decision.
28:11
Mike: You
28:11
Mike: gotta
28:11
Mike: trust
28:11
Mike: that
28:12
Mike: their
28:12
Mike: antenna
28:12
Mike: is
28:12
Mike: good
28:13
Mike: and
28:13
Mike: they've
28:13
Mike: got
28:13
Mike: the
28:13
Mike: particular
28:14
Mike: interview
28:14
Mike: criteria
28:14
Mike: that
28:15
Mike: they're
28:15
Mike: looking
28:15
Mike: at.
28:15
Mike: That,
28:16
Mike: they're
28:16
Mike: gonna,
28:16
Mike: yeah.
28:16
Brian: I
28:16
Brian: think
28:16
Brian: you
28:17
Brian: can
28:17
Brian: dampen
28:17
Brian: that,
28:17
Brian: right?
28:17
Brian: If
28:17
Brian: you're
28:18
Brian: the
28:18
Brian: person
28:18
Brian: who
28:18
Brian: hired
28:19
Brian: that
28:19
Brian: person
28:20
Brian: and
28:20
Brian: they
28:20
Brian: turned
28:20
Brian: out
28:20
Brian: exactly
28:21
Brian: how
28:21
Brian: you
28:21
Brian: thought,
28:21
Brian: then
28:22
Brian: those
28:22
Brian: person,
28:23
Brian: those
28:23
Brian: people
28:24
Brian: probably
28:24
Brian: have
28:24
Brian: some
28:24
Brian: kind
28:24
Brian: of
28:24
Brian: emotional
28:25
Brian: intelligence
28:25
Brian: that
28:26
Brian: would
28:26
Brian: lend
28:26
Brian: itself
28:27
Brian: to
28:28
Brian: not
28:28
Brian: again.
28:28
Brian: Yes.
28:29
Brian: It's
28:29
Brian: more
28:29
Brian: of
28:29
Brian: a
28:29
Brian: chance
28:30
Brian: if
28:30
Brian: it's
28:30
Brian: not
28:30
Brian: you.
28:31
Mike: Yeah,
28:32
Mike: it's
28:32
Mike: just,
28:32
Mike: it's
28:32
Mike: a
28:32
Mike: different
28:33
Mike: level,
28:33
Mike: right?
28:33
Mike: And
28:34
Mike: yes.
28:34
Mike: Maybe
28:35
Mike: you've
28:35
Mike: only
28:35
Mike: had
28:35
Mike: two,
28:36
Mike: two
28:36
Mike: regrets,
28:36
Mike: but,
28:37
Mike: again,
28:37
Mike: larger
28:37
Mike: company,
28:38
Mike: you
28:38
Mike: have,
28:38
Mike: and
28:38
Mike: it's
28:39
Mike: Cascades
28:39
Mike: in
28:39
Mike: a
28:39
Mike: larger
28:40
Mike: organization,
28:40
Mike: right?
28:41
Mike: If
28:41
Mike: you
28:41
Mike: got
28:41
Mike: a
28:41
Mike: corporate,
28:42
Mike: structure
28:42
Mike: and
28:43
Mike: then
28:43
Mike: you
28:43
Mike: got
28:43
Mike: properties,
28:44
Mike: and
28:44
Mike: I
28:44
Mike: don't
28:44
Mike: see
28:44
Mike: every.
28:45
Mike: Housekeeper
28:46
Mike: that
28:46
Mike: we
28:46
Mike: hire,
28:47
Mike: right?
28:47
Mike: I
28:47
Mike: never
28:47
Mike: would.
28:47
Brian: Yeah.
28:48
Brian: And
28:48
Brian: that's
28:48
Brian: different.
28:49
Brian: That's
28:49
Brian: definitely
28:49
Brian: difficult
28:50
Brian: across
28:51
Brian: multiple
28:51
Brian: locations
28:51
Brian: and
28:51
Brian: in
28:51
Brian: person
28:52
Brian: and
28:52
Brian: all
28:52
Brian: that
28:52
Brian: stuff.
28:53
Mike: And
28:53
Mike: so
28:53
Mike: you're,
28:53
Mike: you're
28:53
Mike: relying
28:54
Mike: on
28:54
Mike: that
28:54
Mike: general
28:55
Mike: -sorry
28:55
Mike: Cara-
28:55
Mike: you're
28:55
Mike: relying
28:56
Mike: on
28:56
Mike: that
28:56
Mike: general
28:56
Mike: manager
28:57
Mike: to
28:57
Mike: make
28:57
Mike: that
28:57
Mike: good
28:58
Mike: hiring
28:58
Mike: decision,
28:59
Mike: and
28:59
Mike: make
28:59
Mike: those
28:59
Mike: good,
29:00
Mike: HR
29:00
Mike: decision
29:01
Mike: so
29:01
Mike: that
29:01
Mike: it
29:01
Mike: doesn't
29:02
Mike: get
29:02
Mike: to
29:02
Mike: Christine.
29:02
Mike: And
29:03
Mike: that's
29:03
Mike: the
29:03
Mike: real
29:03
Mike: trick.
29:04
Mike: Go
29:04
Mike: ahead
29:04
Mike: Cara.
29:04
Mike: I'm
29:04
Mike: sorry.
29:04
Brian: I'm
29:05
Brian: terrified
29:05
Brian: of
29:05
Brian: the,
29:05
Brian: go
29:05
Brian: ahead,
29:06
Brian: Kara.
29:06
Brian: And
29:06
Brian: then
29:06
Brian: I'll
29:06
Brian: talk.
29:07
Brian: Go
29:07
Brian: ahead.
29:07
Cara: I
29:08
Cara: was
29:08
Cara: just
29:08
Cara: gonna
29:08
Cara: say,
29:08
Cara: in
29:08
Cara: my
29:09
Cara: experience,
29:09
Cara: I
29:09
Cara: obviously
29:10
Cara: had
29:10
Cara: a
29:10
Cara: much
29:11
Cara: smaller
29:11
Cara: team,
29:11
Cara: but
29:11
Cara: it
29:11
Cara: often
29:12
Cara: felt
29:12
Cara: almost
29:12
Cara: like
29:13
Cara: a
29:13
Cara: house
29:13
Cara: of
29:13
Cara: cards
29:13
Cara: for
29:14
Cara: me
29:14
Cara: where
29:14
Cara: if
29:14
Cara: one
29:15
Cara: thing
29:16
Cara: anywhere
29:16
Cara: in
29:16
Cara: the
29:17
Cara: piece,
29:17
Cara: in
29:17
Cara: the
29:17
Cara: team
29:18
Cara: piece
29:18
Cara: came
29:18
Cara: out,
29:19
Cara: sometimes
29:20
Cara: the
29:20
Cara: whole
29:20
Cara: thing
29:20
Cara: would
29:21
Cara: crumble
29:21
Cara: down.
29:22
Cara: You
29:22
Cara: really
29:22
Cara: not
29:23
Cara: only
29:23
Cara: are
29:24
Cara: trying
29:24
Cara: to
29:25
Cara: find
29:25
Cara: individuals
29:26
Cara: who
29:26
Cara: have
29:27
Cara: the
29:27
Cara: values
29:28
Cara: and
29:28
Cara: things
29:28
Cara: that
29:28
Cara: you're
29:28
Cara: looking
29:28
Cara: for,
29:29
Cara: but
29:29
Cara: then
29:29
Cara: you
29:29
Cara: also
29:30
Cara: have
29:30
Cara: to
29:30
Cara: manage
29:31
Cara: all
29:31
Cara: these
29:31
Cara: interconnected
29:32
Cara: relationships
29:34
Cara: and.
29:34
Cara: Putting
29:35
Cara: people
29:35
Cara: in
29:36
Cara: the
29:36
Cara: right
29:36
Cara: spot
29:37
Cara: with
29:37
Cara: the
29:37
Cara: right
29:37
Cara: colleagues.
29:38
Cara: It's,
29:38
Cara: it
29:38
Cara: is,
29:39
Cara: it's,
29:40
Cara: for
29:40
Cara: me,
29:40
Cara: it
29:40
Cara: was
29:40
Cara: the
29:41
Cara: biggest
29:41
Cara: puzzle
29:42
Cara: piece
29:43
Cara: that
29:43
Cara: I
29:44
Cara: was
29:45
Cara: constantly
29:45
Cara: stressing
29:45
Cara: about
29:46
Cara: and
29:46
Cara: shuffling
29:46
Cara: in
29:47
Cara: those
29:47
Cara: days
29:47
Cara: of
29:47
Cara: my
29:47
Cara: life.
29:48
Brian: I'm
29:48
Brian: terrified
29:49
Brian: of
29:49
Brian: when
29:49
Brian: I
29:49
Brian: get
29:49
Brian: big
29:49
Brian: enough
29:50
Brian: that
29:50
Brian: I
29:50
Brian: can't
29:51
Brian: have
29:51
Brian: those
29:51
Brian: personal
29:52
Brian: I
29:52
Brian: can't
29:52
Brian: be
29:52
Brian: the
29:52
Brian: one
29:52
Brian: to
29:53
Brian: hire.
29:53
Brian: I'm
29:53
Brian: terrified.
29:53
Brian: I'm
29:54
Brian: at
29:54
Brian: 19,
29:54
Brian: 20
29:55
Brian: now,
29:55
Brian: I
29:55
Brian: think.
29:55
Brian: Something
29:55
Brian: like
29:55
Brian: that.
29:56
Brian: I
29:56
Brian: just
29:56
Brian: hired
29:56
Brian: three
29:56
Brian: more
29:56
Brian: people
29:57
Brian: last
29:57
Brian: week,
29:58
Brian: but
29:58
Brian: I'm
29:58
Brian: terrified
29:58
Brian: of
29:58
Brian: that.
29:58
Brian: I
29:59
Brian: still
29:59
Brian: have
29:59
Brian: one-on-ones
30:00
Brian: with
30:00
Brian: my
30:00
Brian: team
30:00
Brian: once
30:00
Brian: a
30:00
Brian: month.
30:01
Brian: Every
30:01
Brian: single
30:01
Brian: person
30:02
Brian: gets
30:02
Brian: 15
30:02
Brian: minutes,
30:02
Brian: once
30:03
Brian: a
30:03
Brian: month
30:04
Brian: directly
30:04
Brian: with
30:04
Brian: me
30:04
Brian: in
30:04
Brian: my
30:04
Brian: calendar,
30:05
Brian: and
30:06
Brian: I'm
30:06
Brian: terrified
30:06
Brian: of
30:06
Brian: the
30:06
Brian: day.
30:06
Brian: I
30:07
Brian: won't
30:07
Brian: be
30:07
Brian: able
30:07
Brian: to
30:07
Brian: do
30:07
Brian: that
30:07
Brian: anymore.
30:09
Mike: It's
30:09
Mike: gonna
30:09
Mike: happen.
30:10
Mike: But,
30:10
Mike: and
30:10
Mike: hopefully
30:11
Mike: you
30:11
Mike: have,
30:11
Mike: and
30:11
Mike: I
30:12
Mike: work
30:12
Mike: with
30:12
Mike: a
30:12
Mike: previous
30:12
Mike: company
30:13
Mike: who
30:13
Mike: I
30:13
Mike: started
30:13
Mike: with
30:13
Mike: and
30:13
Mike: they
30:14
Mike: were
30:14
Mike: smaller,
30:14
Mike: and
30:14
Mike: then
30:14
Mike: they
30:14
Mike: grew
30:15
Mike: to,
30:15
Mike: a
30:15
Mike: billion
30:16
Mike: dollar
30:16
Mike: company.
30:17
Mike: And,
30:17
Mike: culture
30:17
Mike: changes
30:18
Mike: every
30:18
Mike: time
30:18
Mike: you
30:18
Mike: add
30:19
Mike: one
30:19
Mike: person,
30:19
Mike: right?
30:19
Mike: And
30:19
Mike: as
30:20
Mike: you
30:20
Mike: grow
30:20
Mike: things,
30:21
Mike: happen
30:21
Mike: in
30:22
Mike: scale
30:22
Mike: changes.
30:22
Mike: And
30:22
Mike: that's
30:23
Mike: things,
30:23
Mike: I
30:23
Mike: talk
30:23
Mike: to
30:23
Mike: my
30:24
Mike: team,
30:24
Mike: I
30:24
Mike: said,
30:25
Mike: the
30:25
Mike: thing
30:25
Mike: that
30:25
Mike: I
30:25
Mike: want
30:25
Mike: to
30:25
Mike: protect
30:26
Mike: against
30:26
Mike: is,
30:27
Mike: how
30:27
Mike: do
30:27
Mike: we
30:27
Mike: keep
30:27
Mike: our,
30:28
Mike: integrity
30:28
Mike: to
30:28
Mike: our
30:29
Mike: values,
30:29
Mike: right?
30:30
Mike: Our
30:30
Mike: culture
30:30
Mike: is
30:30
Mike: absolutely
30:31
Mike: gonna
30:31
Mike: change.
30:32
Mike: You
30:32
Mike: can't
30:32
Mike: help
30:32
Mike: it
30:32
Mike: when
30:32
Mike: you
30:33
Mike: add
30:33
Mike: another
30:33
Mike: person.
30:34
Mike: It's
30:34
Mike: going
30:34
Mike: to
30:35
Mike: evolve,
30:35
Mike: adapt,
30:36
Mike: modify,
30:36
Mike: however.
30:37
Mike: But
30:37
Mike: if
30:37
Mike: whether
30:38
Mike: you're
30:38
Mike: at
30:39
Mike: 75
30:39
Mike: associates
30:40
Mike: or
30:40
Mike: 750
30:40
Mike: associates,
30:41
Mike: can
30:42
Mike: you
30:42
Mike: still,
30:42
Mike: because
30:43
Mike: when
30:43
Mike: you're
30:43
Mike: at
30:43
Mike: the
30:43
Mike: larger
30:43
Mike: level,
30:44
Mike: there's,
30:44
Mike: it's
30:45
Mike: impossible
30:45
Mike: to
30:45
Mike: touch
30:45
Mike: every
30:46
Mike: associate,
30:46
Mike: right?
30:46
Mike: It's
30:47
Mike: impossible
30:47
Mike: to
30:47
Mike: have
30:48
Mike: influence
30:48
Mike: at
30:48
Mike: every
30:48
Mike: decision.
30:49
Mike: And
30:50
Mike: so
30:50
Mike: hopefully
30:50
Mike: you've
30:50
Mike: trained
30:51
Mike: well
30:51
Mike: enough,
30:51
Mike: you've
30:51
Mike: made,
30:52
Mike: enough
30:52
Mike: good
30:52
Mike: hiring
30:52
Mike: decisions,
30:53
Mike: you
30:53
Mike: have
30:53
Mike: enough
30:53
Mike: structure
30:54
Mike: that
30:54
Mike: it
30:54
Mike: can
30:54
Mike: be.
30:55
Mike: Consistent.
30:56
Mike: Which
30:56
Mike: seems
30:56
Mike: like
30:56
Mike: a
30:57
Mike: hallmark
30:57
Mike: word,
30:57
Mike: several
30:57
Mike: times.
30:58
Mike: Ultimately
30:58
Mike: consistency.
30:59
Brian: And
30:59
Brian: part
30:59
Brian: of
30:59
Brian: that
30:59
Brian: I've
31:00
Brian: explained
31:00
Brian: terrifies
31:01
Brian: me,
31:01
Brian: but
31:01
Brian: the
31:01
Brian: other
31:01
Brian: part
31:01
Brian: is
31:01
Brian: everything
31:02
Brian: in
31:02
Brian: my
31:02
Brian: company
31:02
Brian: is
31:02
Brian: my
31:02
Brian: fault.
31:03
Brian: No
31:03
Brian: matter
31:03
Brian: how,
31:04
Brian: if
31:04
Brian: I
31:04
Brian: have
31:04
Brian: 700
31:04
Brian: employees
31:05
Brian: and
31:05
Brian: I
31:06
Brian: hired
31:06
Brian: a
31:06
Brian: manager,
31:07
Brian: and
31:07
Brian: then
31:07
Brian: that
31:07
Brian: manager
31:08
Brian: turned
31:08
Brian: around
31:08
Brian: and
31:08
Brian: hired
31:08
Brian: somebody
31:09
Brian: that
31:09
Brian: didn't
31:09
Brian: reflect
31:09
Brian: the
31:09
Brian: company
31:10
Brian: values,
31:10
Brian: that's
31:10
Brian: my
31:10
Brian: fault
31:11
Brian: because
31:12
Brian: I
31:12
Brian: either
31:12
Brian: I
31:12
Brian: agree
31:12
Brian: with
31:13
Brian: that
31:13
Brian: manager,
31:13
Brian: right?
31:14
Brian: Or
31:14
Brian: I
31:14
Brian: didn't
31:14
Brian: ex,
31:14
Brian: explain
31:15
Brian: my
31:15
Brian: expectations
31:16
Brian: or
31:16
Brian: the
31:16
Brian: values
31:16
Brian: that
31:17
Brian: we
31:17
Brian: should
31:17
Brian: seek
31:17
Brian: in
31:17
Brian: employees
31:18
Brian: or
31:18
Brian: and
31:18
Brian: I'm
31:18
Brian: not
31:18
Brian: saying
31:19
Brian: it
31:19
Brian: literally
31:19
Brian: is,
31:19
Brian: but
31:19
Brian: that's
31:20
Brian: how
31:20
Brian: I
31:20
Brian: feel.
31:21
Mike: Yeah.
31:22
Mike: You
31:22
Mike: take
31:22
Mike: responsibility
31:23
Mike: for
31:23
Mike: it.
31:23
Mike: And
31:23
Mike: a
31:23
Mike: hundred
31:24
Mike: percent
31:24
Mike: agree
31:24
Mike: with
31:24
Mike: that,
31:24
Mike: right?
31:25
Mike: You're
31:25
Mike: the
31:25
Mike: owner
31:26
Mike: and
31:26
Mike: director,
31:27
Mike: right?
31:27
Mike: So
31:27
Mike: everything
31:28
Mike: is
31:28
Mike: your
31:28
Mike: fault
31:29
Mike: or
31:29
Mike: a
31:29
Mike: degree
31:29
Mike: of
31:30
Mike: that.
31:30
Mike: So
31:30
Mike: no,
31:31
Mike: you're
31:31
Mike: right.
31:31
Brian: I
31:31
Brian: agree
31:32
Brian: with
31:32
Brian: that.
31:32
Brian: That's
31:32
Brian: how
31:32
Brian: I
31:32
Brian: approach
31:32
Brian: life.
31:34
Mike: Going
31:35
Mike: back
31:35
Mike: let's
31:36
Mike: move
31:36
Mike: on
31:36
Mike: from
31:36
Mike: misery
31:37
Mike: of
31:37
Mike: employee
31:38
Mike: lawsuits
31:38
Mike: for
31:38
Mike: a
31:38
Mike: second.
31:39
Mike: I
31:39
Mike: want
31:39
Mike: to
31:39
Mike: go
31:39
Mike: back
31:39
Mike: to
31:40
Mike: the
31:40
Mike: tool
31:40
Mike: that
31:41
Mike: should
31:41
Mike: not
31:41
Mike: be
31:41
Mike: named
31:42
Mike: and
31:42
Mike: I'd
31:42
Mike: really,
31:43
Mike: now
31:43
Mike: I
31:43
Mike: would
31:43
Mike: like
31:44
Mike: to
31:44
Mike: see
31:44
Mike: a
31:44
Mike: generated
31:45
Mike: image
31:46
Mike: of
31:46
Mike: glamping
31:46
Mike: units
31:47
Mike: on
31:47
Mike: the
31:47
Mike: side
31:47
Mike: of
31:47
Mike: a
31:47
Mike: volcano.
31:48
Mike: So
31:48
Mike: I
31:49
Mike: really
31:49
Mike: wanna
31:49
Mike: see
31:50
Mike: what
31:50
Mike: what
31:51
Mike: that
31:51
Mike: would
31:51
Mike: look
31:51
Mike: like.
31:51
Brian: So
31:51
Brian: this
31:51
Brian: is
31:52
Brian: interesting.
31:52
Brian: I'll
31:52
Brian: show
31:52
Brian: you
31:53
Brian: this,
31:53
Brian: so
31:53
Brian: while
31:53
Brian: you
31:53
Brian: guys
31:54
Brian: talk
31:54
Brian: while
31:54
Brian: I'm
31:54
Brian: doing
31:54
Brian: this,
31:55
Brian: but
31:55
Brian: I
31:55
Brian: will,
31:56
Brian: so
31:56
Brian: I
31:56
Brian: was
31:56
Brian: showing
31:56
Brian: care
31:56
Brian: this
31:56
Brian: before
31:57
Brian: I
31:57
Brian: generated
31:57
Brian: my
31:57
Brian: background.
31:58
Brian: So
31:58
Brian: I
31:58
Brian: turned,
31:59
Brian: let
31:59
Brian: me
32:00
Brian: see,
32:00
Brian: I
32:00
Brian: gotta
32:00
Brian: share
32:00
Brian: this
32:00
Brian: tab.
32:02
Brian: I
32:02
Brian: actually..
32:02
Mike: So
32:02
Mike: is
32:02
Mike: that
32:03
Mike: couch
32:03
Mike: a
32:03
Mike: generated
32:04
Mike: background
32:04
Mike: or
32:04
Mike: is
32:04
Mike: that
32:04
Mike: really
32:05
Mike: your
32:05
Mike: living
32:05
Mike: room?
32:06
Brian: No,
32:06
Brian: this
32:06
Brian: is
32:06
Brian: really
32:06
Brian: my
32:06
Brian: living
32:07
Brian: room
32:07
Brian: because
32:07
Brian: Restream
32:08
Brian: apparently
32:08
Brian: doesn't
32:09
Brian: do,
32:09
Brian: yeah,
32:10
Brian: it's
32:10
Brian: not
32:10
Brian: even
32:10
Brian: my
32:11
Brian: living
32:11
Brian: room.
32:11
Brian: It's
32:11
Brian: my
32:11
Brian: tiny
32:12
Brian: office
32:12
Brian: with
32:12
Brian: my
32:12
Brian: extra
32:12
Brian: couch
32:13
Brian: in
32:13
Brian: it
32:13
Brian: is
32:13
Brian: what
32:13
Brian: it's.
32:14
Brian: But,
32:15
Brian: so
32:15
Brian: I
32:15
Brian: trained
32:17
Brian: GPT
32:17
Brian: four
32:17
Brian: here
32:18
Brian: on
32:19
Brian: how
32:19
Brian: to
32:19
Brian: understand
32:20
Brian: how
32:20
Brian: to
32:20
Brian: generate
32:21
Brian: prompts.
32:22
Brian: In
32:23
Brian: mid
32:23
Brian: journey,
32:23
Brian: which
32:23
Brian: is
32:24
Brian: what
32:24
Brian: we
32:24
Brian: use
32:24
Brian: for
32:24
Brian: our
32:24
Brian: art
32:25
Brian: generation.
32:26
Brian: So
32:26
Brian: this
32:26
Brian: is
32:26
Brian: an
32:26
Brian: example
32:27
Brian: of
32:27
Brian: the
32:27
Brian: advanced
32:27
Brian: things
32:27
Brian: you
32:27
Brian: can
32:28
Brian: do
32:28
Brian: with
32:28
Brian: it
32:28
Brian: and
32:28
Brian: nobody
32:28
Brian: understands
32:29
Brian: how
32:29
Brian: to
32:29
Brian: play
32:29
Brian: with
32:29
Brian: it,
32:29
Brian: right?
32:30
Brian: But
32:30
Brian: so
32:30
Brian: I
32:30
Brian: trained
32:31
Brian: it
32:31
Brian: on
32:31
Brian: all
32:31
Brian: of
32:31
Brian: Midjourney
32:32
Brian: and
32:32
Brian: their
32:32
Brian: entire
32:32
Brian: guide,
32:33
Brian: I
32:33
Brian: just
32:33
Brian: copied
32:33
Brian: and
32:33
Brian: pasted
32:34
Brian: from
32:34
Brian: their
32:34
Brian: website
32:34
Brian: on
32:35
Brian: how
32:35
Brian: to
32:35
Brian: take
32:35
Brian: the
32:35
Brian: advantage
32:36
Brian: of
32:36
Brian: the
32:36
Brian: new
32:36
Brian: version
32:37
Brian: five
32:37
Brian: or
32:37
Brian: whatever.
32:38
Brian: And
32:38
Brian: then
32:38
Brian: I
32:38
Brian: trained
32:38
Brian: it
32:39
Brian: on
32:39
Brian: example
32:39
Brian: prompts
32:40
Brian: that
32:40
Brian: people
32:40
Brian: got
32:40
Brian: from
32:40
Brian: the
32:40
Brian: community.
32:41
Brian: Not
32:41
Brian: images
32:42
Brian: I
32:42
Brian: created,
32:42
Brian: but
32:42
Brian: images
32:43
Brian: that
32:44
Brian: were
32:44
Brian: great
32:44
Brian: that
32:44
Brian: I
32:45
Brian: liked,
32:45
Brian: right?
32:46
Brian: And
32:46
Brian: so
32:46
Brian: now
32:46
Brian: I
32:46
Brian: can
32:47
Brian: come
32:47
Brian: down
32:47
Brian: here
32:47
Brian: and
32:47
Brian: say,
32:47
Brian: great,
32:47
Brian: I
32:47
Brian: want
32:48
Brian: you
32:48
Brian: to
32:48
Brian: act
32:48
Brian: as
32:48
Brian: a
32:48
Brian: professional
32:48
Brian: photographer
32:49
Brian: because
32:49
Brian: you
32:49
Brian: understand
32:50
Brian: Midjourney.
32:51
Brian: And
32:51
Brian: then
32:51
Brian: I
32:51
Brian: can
32:51
Brian: just
32:52
Brian: literally
32:52
Brian: type
32:52
Brian: a
32:52
Brian: prompt.
32:53
Brian: What
32:53
Brian: I
32:53
Brian: want
32:53
Brian: you
32:53
Brian: to
32:53
Brian: create
32:54
Brian: is
32:55
Brian: a
32:55
Brian: glamping
32:56
Brian: resort
32:58
Brian: on
32:58
Brian: the
32:58
Brian: side
32:58
Brian: of
32:59
Brian: a
33:00
Brian: volcano.
33:01
Brian: And
33:01
Brian: all
33:02
Brian: I
33:02
Brian: have
33:02
Brian: to
33:02
Brian: do
33:02
Brian: is
33:02
Brian: type
33:02
Brian: that
33:02
Brian: and
33:03
Brian: it
33:03
Brian: will
33:03
Brian: understand
33:04
Brian: and
33:04
Brian: write
33:04
Brian: me
33:04
Brian: this
33:04
Brian: rich
33:05
Brian: descriptive
33:05
Brian: prompt
33:06
Brian: that
33:06
Brian: I
33:06
Brian: can
33:06
Brian: use
33:06
Brian: in
33:06
Brian: Midjourney.
33:07
Mike: No.
33:07
Mike: I
33:07
Mike: I
33:07
Mike: want
33:07
Mike: an
33:08
Mike: image,
33:08
Mike: right?
33:09
Mike: I
33:09
Mike: want
33:09
Mike: an
33:09
Mike: image.
33:09
Brian: I'm
33:09
Brian: gonna
33:10
Brian: you
33:10
Brian: an
33:10
Brian: image.
33:10
Brian: This
33:10
Brian: is,
33:10
Brian: I
33:10
Brian: gotta
33:10
Brian: generate
33:11
Brian: the
33:11
Brian: prompt
33:11
Brian: for
33:12
Brian: the
33:12
Brian: image
33:12
Brian: first.
33:13
Mike: And
33:13
Mike: I
33:13
Mike: want
33:13
Mike: it
33:13
Mike: to
33:13
Mike: be,
33:14
Mike: I
33:14
Mike: want
33:14
Mike: it
33:14
Mike: to
33:14
Mike: be.
33:15
Mike: A
33:15
Mike: cloudy
33:16
Mike: day
33:16
Mike: with
33:16
Mike: a
33:16
Mike: little
33:16
Mike: bit
33:16
Mike: of
33:17
Mike: sunshine
33:17
Mike: poking
33:17
Mike: through.
33:18
Mike: I
33:18
Mike: want
33:18
Mike: to
33:19
Mike: side
33:19
Mike: of
33:19
Mike: the
33:20
Mike: volcano
33:20
Mike: prompt
33:22
Mike: to
33:22
Mike: be
33:22
Mike: sheer
33:22
Mike: cliffs.
33:23
Brian: Okay,
33:24
Brian: what
33:24
Brian: do
33:24
Brian: you
33:24
Brian: want?
33:24
Brian: Right
33:24
Brian: now
33:25
Brian: on
33:25
Brian: the
33:25
Brian: side
33:25
Brian: of
33:25
Brian: volcano,
33:26
Brian: what
33:26
Brian: is
33:26
Brian: it?
33:26
Mike: On
33:26
Mike: a
33:27
Mike: cloudy
33:27
Mike: day
33:27
Mike: with
33:27
Mike: the
33:27
Mike: sun
33:28
Mike: peeking
33:28
Mike: through
33:30
Mike: with
33:31
Mike: a
33:31
Mike: steep
33:32
Mike: grade
33:32
Mike: on
33:32
Mike: the
33:32
Mike: volcano
33:33
Mike: and
33:33
Mike: a
33:33
Mike: winding
33:34
Mike: road
33:34
Mike: all
33:34
Mike: the
33:34
Mike: way
33:35
Mike: from
33:35
Mike: the
33:35
Mike: base
33:36
Mike: up
33:36
Mike: and
33:36
Mike: around
33:37
Mike: the
33:37
Mike: volcano
33:37
Mike: to
33:37
Mike: get
33:37
Mike: to
33:37
Mike: the
33:38
Mike: resort.
33:39
Christine: Do
33:39
Christine: you
33:39
Christine: own
33:39
Christine: this
33:39
Christine: property?
33:40
Brian: A
33:40
Brian: steep
33:40
Brian: grade
33:42
Brian: on
33:42
Brian: the
33:42
Brian: volcano
33:44
Brian: with
33:44
Brian: a
33:44
Brian: winding
33:45
Brian: road.
33:45
Brian: What,
33:45
Mike: Up
33:45
Mike: and
33:46
Mike: around
33:46
Mike: the
33:46
Mike: mountain
33:46
Mike: to
33:46
Mike: get
33:47
Mike: to
33:47
Mike: the
33:47
Mike: resort
33:47
Mike: from
33:47
Mike: the
33:47
Mike: base?
33:53
Mike: No,
33:53
Mike: Christine,
33:54
Mike: cuz
33:54
Mike: nobody
33:54
Mike: would
33:54
Mike: insure
33:55
Mike: it.
33:56
Brian: That
33:56
Brian: look
33:56
Brian: good
33:59
Brian: on
33:59
Brian: the
33:59
Brian: side
33:59
Brian: of
33:59
Brian: a
33:59
Brian: volcano,
34:00
Brian: on
34:00
Brian: a
34:00
Brian: cloudy
34:00
Brian: day
34:00
Brian: with
34:00
Brian: the
34:00
Brian: sun
34:01
Brian: peeking
34:01
Brian: through
34:01
Brian: a
34:01
Brian: steep
34:02
Brian: grade
34:02
Brian: on
34:02
Brian: the
34:02
Brian: volcano
34:02
Brian: with
34:03
Brian: a
34:03
Brian: winding
34:03
Brian: road
34:03
Brian: to
34:03
Brian: get
34:03
Brian: to
34:03
Brian: the
34:03
Brian: resort
34:04
Brian: from
34:04
Brian: the
34:04
Brian: base
34:04
Brian: of
34:04
Brian: an
34:04
Brian: mountain.
34:07
Brian: All
34:07
Brian: right.
34:07
Brian: That's,
34:08
Brian: now
34:08
Brian: it's
34:08
Brian: gonna
34:08
Brian: write
34:08
Brian: a
34:08
Brian: better
34:09
Brian: prompt
34:09
Brian: than
34:09
Brian: that
34:10
Brian: based
34:10
Brian: on
34:10
Brian: that
34:10
Brian: information,
34:11
Brian: but,
34:12
Brian: and
34:12
Brian: then
34:12
Brian: I'm
34:12
Brian: gonna
34:12
Brian: take
34:13
Brian: this
34:13
Brian: and
34:13
Brian: put
34:13
Brian: it
34:13
Brian: in
34:14
Brian: discord
34:14
Brian: and
34:15
Brian: entering.
34:15
Brian: We'll
34:15
Brian: get
34:15
Brian: an
34:15
Brian: image,
34:16
Brian: but
34:16
Brian: this
34:16
Brian: is
34:16
Brian: an
34:16
Brian: idea
34:17
Brian: of
34:17
Brian: some
34:17
Brian: of
34:17
Brian: the
34:17
Brian: advanced
34:18
Brian: things
34:18
Brian: that
34:18
Brian: you
34:18
Brian: can
34:18
Brian: do
34:19
Brian: with
34:19
Brian: it.
34:19
Brian: Everybody
34:19
Brian: just
34:19
Brian: goes
34:20
Brian: and
34:21
Brian: types
34:21
Brian: in
34:21
Brian: two
34:21
Brian: words,
34:22
Brian: because
34:22
Brian: that's
34:22
Brian: what
34:22
Brian: we've
34:22
Brian: been
34:22
Brian: trained
34:23
Brian: to
34:23
Brian: do
34:23
Brian: in
34:23
Brian: 24
34:23
Brian: years
34:24
Brian: on
34:24
Brian: Google.
34:25
Brian: So
34:25
Brian: it's
34:26
Brian: really,
34:26
Mike: I
34:26
Mike: didn't
34:26
Mike: type
34:26
Mike: in
34:26
Mike: two
34:27
Mike: words.
34:27
Mike: I
34:27
Mike: gave
34:27
Mike: you
34:27
Mike: some
34:27
Mike: good
34:28
Mike: description.
34:29
Brian: Yeah,
34:29
Brian: you
34:29
Brian: did,
34:30
Brian: huh?
34:30
Brian: Yeah.
34:31
Mike: I
34:31
Mike: have,
34:31
Mike: see,
34:32
Mike: I
34:32
Mike: did
34:32
Mike: this
34:32
Mike: to
34:32
Mike: myself.
34:33
Mike: I
34:33
Mike: brought
34:34
Mike: this
34:34
Mike: back
34:34
Mike: up.
34:34
Mike: This
34:34
Mike: is
34:35
Mike: my
34:35
Mike: own
34:35
Mike: fault..
34:39
Christine: It's
34:39
Christine: still
34:40
Christine: not
34:40
Christine: going
34:40
Christine: anywhere.
34:41
Christine: If
34:41
Christine: anything,
34:42
Christine: it's
34:42
Christine: gonna
34:42
Christine: become
34:42
Christine: more
34:43
Christine: prolific.
34:43
Christine: So
34:44
Christine: it's
34:44
Christine: my,
34:45
Christine: one
34:45
Christine: of
34:45
Christine: my
34:46
Christine: law
34:46
Christine: clerks
34:46
Christine: came
34:46
Christine: to
34:47
Christine: me
34:47
Christine: other
34:47
Christine: day
34:47
Christine: in
34:47
Christine: a
34:47
Christine: panic
34:48
Christine: asking,
34:49
Christine: do
34:49
Christine: you
34:49
Christine: think
34:49
Christine: I'm
34:50
Christine: gonna
34:50
Christine: still
34:50
Christine: have
34:51
Christine: a
34:51
Christine: job?
34:51
Christine: And
34:51
Christine: I
34:52
Christine: was
34:52
Christine: like,
34:52
Christine: it's
34:52
Christine: gonna
34:52
Christine: be
34:53
Christine: a
34:53
Christine: while
34:53
Christine: before
34:54
Christine: it
34:54
Christine: replaces
34:54
Christine: you.
34:55
Mike: It's
34:55
Mike: and
34:55
Mike: then,
34:56
Mike: yeah,
34:56
Mike: I'm
34:56
Mike: mean
34:56
Mike: the
34:56
Mike: regulation,
34:57
Mike: et
34:57
Mike: cetera,
34:57
Mike: but
34:57
Mike: where's
34:58
Mike: our
34:58
Mike: image?
34:58
Mike: That's
34:58
Mike: what
34:58
Mike: I
34:59
Mike: really
34:59
Mike: wanna
34:59
Mike: see
34:59
Mike: an
34:59
Mike: image.
34:59
Brian: I'm
35:00
Brian: going
35:00
Brian: to
35:00
Brian: discord
35:00
Brian: so
35:00
Brian: you
35:01
Brian: can
35:01
Brian: actually
35:01
Brian: see
35:01
Brian: it
35:02
Brian: generate
35:02
Brian: in
35:02
Brian: real
35:02
Brian: time.
35:03
Mike: Clearly
35:04
Mike: the
35:04
Mike: tool
35:04
Mike: that
35:04
Mike: should
35:04
Mike: not
35:04
Mike: be
35:04
Mike: named
35:05
Mike: is
35:05
Mike: slow.
35:08
Mike: So
35:08
Mike: slow.
35:10
Mike: You
35:10
Mike: imagine.
35:11
Christine: I
35:11
Christine: couldn't
35:11
Christine: paint
35:11
Christine: it
35:12
Christine: any
35:12
Christine: quicker.
35:13
Christine: So
35:13
Christine: I
35:13
Christine: guess
35:14
Christine: there's
35:14
Christine: that,
35:16
Brian: it'll
35:16
Brian: take
35:17
Brian: a
35:17
Brian: minute.
35:17
Brian: Like
35:17
Brian: it
35:17
Brian: takes
35:18
Brian: a
35:18
Brian: minute
35:18
Brian: or
35:18
Brian: two
35:18
Brian: to
35:18
Brian: generate
35:19
Brian: now.
35:19
Brian: But
35:20
Mike: no,
35:20
Mike: those
35:20
Mike: are,
35:21
Mike: is
35:22
Mike: that
35:22
Mike: because
35:22
Mike: the
35:22
Mike: user
35:22
Mike: pro,
35:23
Mike: the
35:23
Mike: user
35:23
Mike: census
35:24
Mike: is
35:24
Mike: a
35:24
Mike: lot
35:24
Mike: bigger?
35:24
Mike: Or
35:25
Mike: just
35:25
Mike: cuz
35:25
Mike: it's
35:26
Mike: what?
35:27
Brian: I
35:27
Brian: don't
35:27
Brian: This
35:27
Brian: is
35:27
Brian: the
35:27
Brian: brand
35:28
Brian: new
35:28
Brian: one
35:28
Brian: they
35:28
Brian: just
35:28
Brian: released
35:29
Brian: a
35:29
Brian: week
35:29
Brian: and
35:29
Brian: a
35:29
Brian: half
35:29
Brian: ago
35:29
Brian: for
35:30
Brian: Midjourney
35:30
Brian: version
35:30
Brian: five.
35:31
Brian: So
35:31
Brian: it's
35:31
Brian: a
35:31
Brian: little
35:31
Brian: bit
35:31
Brian: slower
35:32
Brian: because
35:32
Brian: of
35:32
Brian: that.
35:32
Brian: But
35:33
Brian: compared
35:33
Brian: to
35:33
Brian: everything,
35:33
Brian: like
35:34
Brian: this
35:34
Brian: is
35:34
Brian: still,
35:34
Brian: we're
35:35
Brian: complaining
35:35
Brian: about
35:35
Brian: being
35:35
Brian: slow.
35:36
Brian: This
35:36
Brian: would've
35:36
Brian: taken
35:36
Brian: like
35:37
Brian: months
35:37
Brian: to
35:37
Brian: conceptualize
35:38
Brian: and
35:38
Brian: do
35:39
Brian: even
35:40
Brian: six
35:40
Brian: months
35:40
Brian: ago.
35:41
Mike: Yeah,
35:42
Mike: true.
35:42
Mike: After
35:43
Mike: I
35:43
Mike: see
35:43
Mike: the
35:43
Mike: images,
35:44
Mike: I'm
35:44
Mike: going
35:44
Mike: to
35:44
Mike: hop
35:44
Mike: off
35:45
Mike: so
35:45
Mike: I
35:45
Mike: can,
35:46
Mike: I
35:46
Mike: got
35:46
Mike: another
35:46
Mike: call.
35:47
Mike: But
35:47
Mike: I'm
35:47
Mike: now,
35:47
Mike: I,
35:47
Mike: now
35:48
Mike: I
35:48
Mike: have
35:48
Mike: to
35:48
Mike: see
35:48
Mike: the
35:48
Mike: results
35:49
Mike: of
35:49
Mike: your
35:49
Mike: work.
35:49
Mike: Do
35:49
Mike: you
35:49
Mike: have
35:50
Mike: a
35:50
Mike: name
35:50
Mike: for
35:50
Mike: yours
35:51
Mike: that's
35:51
Mike: not
35:51
Mike: campy
35:52
Mike: or
35:52
Mike: is
35:52
Mike: it
35:53
Mike: just
35:53
Mike: ChatGPT?
35:55
Brian: Oh,
35:56
Brian: for
35:56
Brian: what?
35:57
Brian: This
35:57
Brian: Midjourney
35:57
Brian: thing?
35:58
Mike: Yeah.
35:58
Mike: You
35:58
Mike: don't
35:58
Mike: call
35:58
Mike: it
35:58
Mike: like
35:58
Mike: Rodolfo
35:59
Mike: Hey,
35:59
Mike: let's
36:00
Mike: put
36:00
Mike: that
36:00
Mike: in
36:00
Mike: Rudolfo.
36:00
Mike: See
36:01
Mike: who
36:01
Mike: comes
36:01
Mike: back,
36:01
Mike: or
36:02
Mike: no,
36:02
Mike: this
36:02
Mike: isn't
36:03
Mike: my
36:03
Mike: boss.
36:03
Mike: I
36:03
Mike: didn't
36:04
Mike: code
36:04
Mike: this.
36:04
Mike: This
36:04
Mike: is
36:04
Mike: just
36:04
Mike: me,
36:05
Mike: Mike.
36:05
Cara: Lemme
36:05
Cara: wait.
36:05
Cara: Do
36:05
Cara: you
36:05
Cara: feel
36:06
Cara: like
36:06
Cara: talking
36:06
Cara: about
36:06
Cara: Camping,
36:07
Cara: how
36:07
Cara: do
36:07
Cara: you,
36:08
Cara: how's
36:08
Cara: things
36:08
Cara: going
36:09
Cara: with
36:09
Brian: We
36:09
Brian: can,
36:09
Brian: there's
36:09
Brian: the
36:09
Brian: images
36:10
Brian: though.
36:10
Brian: They're
36:10
Brian: done.
36:11
Brian: Does
36:11
Brian: that,
36:11
Brian: I
36:11
Brian: don't
36:11
Brian: know
36:11
Brian: if
36:11
Brian: that's,
36:12
Brian: there's
36:12
Brian: a
36:12
Brian: little
36:12
Brian: bit
36:12
Brian: of
36:13
Brian: a
36:13
Brian: winding
36:13
Brian: road
36:13
Brian: here.
36:14
Christine: Oh,
36:15
Christine: I
36:15
Christine: can't
36:15
Christine: see.
36:15
Christine: I
36:15
Christine: can't
36:16
Christine: see
36:16
Christine: your
36:16
Christine: screen.
36:17
Brian: Oh,
36:17
Brian: you
36:17
Brian: can't
36:17
Brian: see
36:17
Brian: my
36:17
Brian: screen?
36:18
Brian: Why
36:18
Brian: not?
36:19
Brian: Nope.
36:20
Brian: Nope.
36:20
Brian: Oh,
36:21
Brian: sorry.
36:21
Brian: Here
36:21
Brian: we
36:21
Brian: go.
36:22
Brian: I
36:22
Brian: forgot
36:23
Brian: I
36:23
Brian: had
36:23
Brian: to
36:23
Brian: toggle
36:23
Brian: it
36:23
Brian: on.
36:24
Brian: I
36:24
Brian: thought
36:24
Brian: I
36:24
Brian: was
36:24
Brian: sharing
36:25
Brian: the
36:25
Brian: whole
36:25
Brian: time.
36:25
Brian: Sorry.
36:26
Mike: It's
36:26
Mike: okay.
36:26
Mike: You
36:26
Mike: gotta
36:27
Mike: make
36:27
Mike: it
36:27
Mike: bigger.
36:27
Brian: I
36:27
Brian: can
36:27
Brian: make
36:27
Brian: it
36:27
Brian: bigger
36:28
Brian: when
36:28
Brian: you
36:28
Brian: tell
36:28
Brian: me.
36:28
Brian: I
36:28
Brian: don't
36:29
Brian: know
36:29
Brian: if
36:29
Brian: I
36:29
Brian: can
36:29
Brian: make
36:29
Brian: it.
36:31
Brian: Can
36:31
Brian: I
36:31
Brian: do
36:31
Brian: this
36:33
Brian: orientation?
36:33
Brian: Not
36:34
Brian: available.
36:34
Brian: I
36:34
Brian: don't
36:34
Brian: know.
36:35
Brian: Like
36:35
Brian: I,
36:35
Brian: if
36:35
Brian: you
36:35
Brian: pick
36:35
Brian: one
36:35
Brian: that
36:36
Brian: you
36:36
Brian: want,
36:36
Brian: I
36:36
Brian: can
36:36
Brian: blow
36:36
Brian: up
36:36
Brian: one
36:37
Brian: of
36:37
Brian: these
36:37
Brian: images.
36:37
Mike: I
36:38
Mike: can't
36:38
Mike: see.
36:38
Mike: Take
36:39
Mike: the
36:39
Mike: far
36:39
Mike: left
36:39
Mike: corner.
36:41
Mike: Yeah,
36:41
Mike: the
36:41
Mike: top
36:42
Mike: left
36:42
Mike: corner.
36:43
Mike: All
36:43
Mike: right.
36:43
Mike: Here,
36:43
Mike: let
36:43
Mike: me,
36:43
Mike: go
36:44
Mike: all
36:44
Mike: for
36:44
Mike: it.
36:44
Cara: So
36:44
Cara: since
36:45
Cara: no
36:45
Cara: one
36:45
Cara: will
36:45
Cara: insure
36:46
Cara: it
36:46
Cara: and
36:46
Cara: we
36:46
Cara: can't
36:47
Cara: actually
36:47
Cara: build
36:47
Cara: it,
36:48
Cara: who's
36:48
Cara: gonna
36:48
Cara: invest
36:49
Cara: in
36:50
Cara: building
36:50
Cara: this
36:51
Cara: VR
36:51
Cara: resort
36:52
Cara: to
36:53
Cara: visit
36:54
Cara: with
36:55
Cara: your
36:56
Cara: VR
36:56
Cara: headset?
36:58
Brian: Somebody
36:58
Brian: will,
36:58
Brian: for
36:59
Brian: sure.
36:59
Brian: Probably
36:59
Brian: AI
37:00
Brian: will
37:00
Brian: you
37:00
Brian: should
37:00
Brian: see
37:00
Brian: the
37:00
Brian: text
37:01
Brian: to
37:01
Brian: stuff
37:01
Brian: like
37:02
Brian: I
37:02
Brian: was
37:02
Brian: playing
37:02
Brian: with
37:02
Brian: text
37:03
Brian: to
37:03
Brian: video,
37:03
Brian: which
37:04
Brian: is
37:04
Brian: gonna
37:04
Brian: come
37:04
Brian: out
37:04
Brian: in
37:05
Brian: weeks.
37:05
Brian: It
37:05
Brian: already
37:06
Brian: is,
37:06
Brian: but
37:06
Brian: it's
37:06
Brian: gonna
37:06
Brian: come
37:06
Brian: out
37:06
Brian: really
37:07
Brian: good
37:07
Brian: in.
37:08
Brian: Hey,
37:08
Brian: I
37:08
Brian: played
37:09
Brian: with
37:09
Brian: a
37:09
Brian: platform
37:09
Brian: that's
37:09
Brian: text
37:10
Brian: app,
37:10
Brian: so
37:11
Brian: you
37:11
Brian: can
37:11
Brian: design
37:12
Brian: an
37:12
Brian: can't
37:12
Brian: code
37:13
Brian: the
37:13
Brian: app,
37:13
Brian: but
37:13
Brian: what
37:13
Brian: you
37:13
Brian: could
37:14
Brian: with
37:14
Brian: chat
37:14
Brian: g
37:14
Brian: pt.
37:15
Brian: But
37:15
Brian: in
37:15
Brian: one
37:15
Brian: step
37:15
Brian: you
37:16
Brian: can
37:16
Brian: say
37:16
Brian: what
37:16
Brian: you
37:16
Brian: want
37:16
Brian: and
37:16
Brian: it'll
37:16
Brian: design
37:17
Brian: you
37:17
Brian: like
37:17
Brian: an
37:17
Brian: entire
37:18
Brian: app
37:18
Brian: for
37:18
Brian: your
37:18
Brian: phone.
37:18
Brian: So
37:18
Brian: eventually
37:19
Brian: it's
37:19
Brian: gonna
37:19
Brian: be
37:19
Brian: that
37:20
Brian: good.
37:20
Brian: So
37:20
Brian: here's
37:20
Brian: the
37:20
Brian: first
37:21
Brian: one
37:21
Brian: like
37:22
Brian: this,
37:22
Brian: Mike.
37:23
Mike: Not
37:24
Mike: quite
37:24
Mike: what
37:24
Mike: I
37:24
Mike: envisioned
37:25
Mike: but
37:25
Mike: yeah.
37:26
Mike: Yeah.
37:26
Brian: That's
37:27
Brian: the
37:27
Brian: first
37:27
Brian: one.
37:27
Brian: Here's
37:27
Brian: the
37:27
Brian: second
37:28
Brian: one.
37:32
Brian: Here's
37:32
Brian: this.
37:32
Brian: Volcano.
37:34
Mike: Honduras,
37:35
Mike: here's
37:35
Mike: the
37:35
Mike: third
37:35
Mike: one.
37:35
Brian: I
37:36
Brian: don't
37:36
Brian: know,
37:36
Brian: we
37:36
Brian: didn't
37:36
Brian: specify
37:37
Brian: where
37:37
Brian: the
37:37
Brian: volcano
37:37
Brian: was.
37:38
Brian: You
37:38
Brian: have
37:38
Brian: to
37:38
Brian: like,
37:39
Brian: you
37:39
Brian: have
37:39
Brian: to
37:39
Brian: be
37:39
Brian: descriptive.
37:40
Mike: I
37:40
Mike: didn't
37:40
Mike: realize
37:40
Mike: there
37:41
Mike: was
37:41
Mike: so
37:41
Mike: much
37:41
Mike: grass
37:42
Mike: in
37:42
Mike: a
37:42
Mike: volcano
37:42
Mike: and
37:43
Mike: in
37:43
Mike: jungles.
37:44
Brian: Maybe
37:44
Brian: it
37:44
Brian: is
37:44
Brian: dormant
37:45
Brian: volcano.
37:45
Brian: You
37:45
Brian: didn't
37:45
Brian: ask
37:46
Brian: whether
37:46
Brian: you
37:46
Brian: wanted
37:46
Brian: an
37:46
Brian: active
37:46
Brian: volcano.
37:48
Mike: True.
37:48
Mike: I
37:48
Mike: should
37:48
Mike: have
37:48
Mike: said
37:49
Mike: active
37:49
Mike: volcano.
37:49
Mike: That's
37:50
Mike: really
37:50
Mike: what
37:50
Mike: I
37:50
Mike: was
37:50
Mike: thinking.
37:50
Mike: Like
37:51
Mike: fire
37:51
Mike: coming
37:51
Mike: down
37:51
Mike: the
37:51
Mike: side.
37:52
Mike: Yeah.
37:53
Mike: Ash
37:53
Mike: Road
37:54
Mike: right
37:54
Mike: here.
37:55
Mike: Ash,
37:56
Mike: yeah.
37:56
Brian: it
37:57
Brian: could
37:57
Brian: very
37:57
Brian: easily
37:58
Brian: be
37:58
Brian: like,
37:58
Brian: this
37:58
Brian: is
37:59
Brian: real.
37:59
Brian: This
37:59
Brian: looks
38:00
Brian: real.
38:00
Mike: It's
38:00
Mike: awesome.
38:01
Mike: Yeah,
38:01
Mike: no,
38:01
Mike: answer
38:01
Mike: to
38:01
Mike: your
38:01
Mike: question,
38:02
Mike: Kara,
38:02
Mike: on
38:02
Mike: our
38:02
Mike: website,
38:03
Mike: for
38:03
Mike: example
38:04
Mike: our
38:04
Mike: videos
38:04
Mike: are
38:05
Mike: AI
38:05
Mike: generated,
38:06
Mike: so
38:06
Mike: if
38:06
Mike: you
38:06
Mike: didn't
38:06
Mike: know,
38:06
Mike: you
38:06
Mike: wouldn't
38:07
Mike: know
38:07
Mike: really.
38:07
Mike: They're
38:07
Mike: pretty
38:08
Mike: cool.
38:08
Mike: And,
38:09
Mike: campy,
38:09
Mike: we're
38:09
Mike: in
38:09
Mike: the
38:10
Mike: very
38:10
Mike: very
38:10
Mike: early
38:10
Mike: stages.
38:11
Mike: We
38:11
Mike: actually
38:12
Mike: have
38:12
Mike: a
38:12
Mike: call
38:12
Mike: tomorrow
38:13
Mike: to
38:13
Mike: talk
38:13
Mike: about
38:13
Mike: analytics
38:14
Mike: and,
38:15
Mike: what's
38:15
Mike: it
38:15
Mike: doing
38:16
Mike: and
38:16
Mike: all,
38:17
Mike: the
38:17
Mike: way
38:17
Mike: I
38:17
Mike: explain
38:17
Mike: it
38:18
Mike: to
38:18
Mike: people
38:18
Mike: is,
38:19
Mike: when
38:19
Mike: we
38:19
Mike: first
38:19
Mike: rolled
38:19
Mike: it
38:19
Mike: out,
38:20
Mike: it's
38:20
Mike: like,
38:20
Mike: it's
38:20
Mike: in
38:20
Mike: kindergarten,
38:21
Mike: right?
38:22
Mike: Yeah.
38:22
Mike: And
38:22
Mike: then
38:22
Mike: we
38:22
Mike: gotta
38:23
Mike: teach
38:23
Mike: it
38:23
Mike: and
38:23
Mike: learn
38:23
Mike: it.
38:23
Mike: And
38:23
Mike: then,
38:24
Mike: a
38:24
Mike: couple
38:24
Mike: weeks
38:24
Mike: later,
38:24
Mike: it's
38:25
Mike: then
38:25
Mike: in
38:25
Mike: middle.
38:25
Mike: And
38:25
Mike: then
38:25
Mike: a
38:25
Mike: couple
38:25
Mike: weeks
38:26
Mike: later
38:26
Mike: it's
38:26
Mike: in
38:26
Mike: high
38:26
Mike: school.
38:27
Mike: And
38:27
Mike: right
38:27
Mike: now
38:27
Mike: I
38:27
Mike: think,
38:28
Mike: my
38:28
Mike: opinion
38:28
Mike: is,
38:28
Mike: it's
38:28
Mike: it's
38:29
Mike: in
38:29
Mike: college,
38:29
Mike: right?
38:30
Mike: Yeah.
38:30
Mike: It's
38:30
Mike: still
38:30
Mike: doing
38:30
Mike: well.
38:30
Mike: Hasn't
38:31
Mike: graduated
38:31
Mike: yet.
38:32
Mike: And
38:32
Mike: it's
38:32
Mike: certainly
38:33
Mike: we're
38:33
Mike: tweaking
38:33
Mike: it.
38:34
Mike: it's
38:34
Mike: fun.
38:34
Mike: And
38:35
Mike: so
38:35
Mike: I
38:35
Mike: would
38:35
Mike: say
38:36
Mike: 80%
38:37
Mike: of
38:37
Mike: the
38:37
Mike: time
38:37
Mike: the
38:37
Mike: answers
38:38
Mike: are
38:38
Mike: very
38:38
Mike: good.
38:39
Mike: Very
38:39
Mike: effective.
38:40
Mike: Yeah.
38:40
Mike: And
38:40
Mike: the
38:40
Mike: other
38:40
Mike: 20%
38:41
Mike: of
38:41
Mike: the
38:41
Mike: time,
38:41
Mike: it's
38:41
Mike: gotta
38:41
Mike: be
38:42
Mike: clarified
38:42
Mike: or
38:42
Mike: they're
38:42
Mike: not
38:43
Mike: perfect
38:43
Mike: or
38:43
Mike: clear.
38:44
Mike: And
38:44
Mike: then
38:44
Mike: obviously
38:44
Mike: the
38:45
Mike: ultimate
38:45
Mike: part,
38:45
Mike: is
38:45
Mike: it
38:45
Mike: cool?
38:46
Mike: Who
38:46
Mike: cares?
38:46
Mike: Maybe
38:47
Mike: the
38:47
Mike: Geek
38:47
Mike: Nerds
38:48
Mike: care.
38:48
Mike: But
38:48
Mike: from
38:48
Mike: a
38:48
Mike: business
38:49
Mike: owner
38:49
Mike: standpoint,
38:50
Mike: why
38:50
Mike: do
38:50
Mike: we
38:50
Mike: want
38:50
Mike: it?
38:50
Mike: How
38:50
Mike: do
38:51
Mike: you
38:51
Mike: monetize
38:51
Mike: it?
38:51
Mike: That's,
38:52
Mike: I
38:52
Mike: think,
38:52
Mike: mine
38:52
Mike: and
38:52
Mike: Brian's
38:53
Mike: ultimate
38:53
Mike: goal
38:54
Mike: is,
38:54
Mike: in
38:54
Mike: a
38:54
Mike: couple
38:54
Mike: months
38:55
Mike: we
38:55
Mike: understand,
38:56
Mike: what
38:56
Mike: level
38:56
Mike: of
38:57
Mike: efficiency
38:57
Mike: does
38:57
Mike: it
38:57
Mike: provide
38:58
Mike: so
38:58
Mike: that
38:59
Mike: it.
39:00
Mike: Chases
39:00
Mike: out
39:01
Mike: Christine's
39:01
Mike: law
39:01
Mike: clerks
39:02
Mike: but
39:02
Mike: could
39:02
Mike: it
39:02
Mike: be
39:02
Mike: more
39:03
Mike: efficient
39:03
Mike: so
39:03
Mike: that
39:03
Mike: your
39:03
Mike: cus
39:04
Mike: your
39:04
Mike: guest
39:04
Mike: service
39:05
Mike: representatives
39:05
Mike: are
39:05
Mike: spending
39:05
Mike: more
39:06
Mike: time
39:06
Mike: with
39:06
Mike: your
39:06
Mike: guest
39:07
Mike: that,
39:07
Mike: your
39:07
Mike: reservationists
39:08
Mike: are
39:08
Mike: fully
39:09
Mike: focused
39:09
Mike: on
39:09
Mike: being
39:10
Mike: able
39:10
Mike: to
39:10
Mike: book
39:10
Mike: more
39:10
Mike: business
39:11
Mike: because
39:11
Mike: they
39:11
Mike: don't
39:11
Mike: have
39:11
Mike: to
39:11
Mike: field
39:12
Mike: questions.
39:13
Mike: And
39:13
Mike: so
39:13
Mike: that's
39:13
Mike: what
39:13
Mike: I
39:13
Mike: think
39:14
Mike: we're
39:14
Mike: trying
39:14
Mike: to
39:14
Mike: identify
39:15
Mike: in
39:15
Mike: the
39:15
Mike: first
39:15
Mike: 90,
39:16
Mike: 120
39:16
Mike: days
39:17
Mike: is,
39:17
Mike: how
39:17
Mike: many
39:18
Mike: Chats,
39:18
Mike: how
39:18
Mike: many
39:19
Mike: inquiries,
39:19
Mike: how
39:19
Mike: much
39:20
Mike: time
39:20
Mike: do
39:20
Mike: we
39:20
Mike: think
39:20
Mike: it's
39:20
Mike: saved?
39:21
Mike: And
39:21
Mike: then,
39:21
Mike: putting
39:21
Mike: a
39:21
Mike: value
39:22
Mike: to
39:22
Mike: that
39:22
Mike: to
39:22
Mike: understand
39:23
Mike: is
39:23
Mike: it,
39:23
Mike: driving
39:24
Mike: either
39:24
Mike: productivity
39:25
Mike: or
39:25
Mike: revenue.
39:25
Mike: That's,
39:26
Mike: to
39:26
Mike: me
39:27
Mike: that's
39:27
Mike: number
39:27
Mike: one
39:27
Mike: outcome
39:28
Mike: of
39:28
Mike: it
39:28
Mike: other
39:28
Mike: than
39:28
Mike: just
39:29
Mike: being
39:29
Mike: cool.
39:29
Brian: And
39:29
Brian: we
39:29
Brian: know
39:30
Brian: it
39:30
Brian: is
39:30
Brian: already,
39:30
Brian: like
39:30
Brian: the
39:31
Brian: question
39:31
Brian: is
39:31
Brian: what
39:31
Brian: does
39:32
Brian: that
39:32
Brian: growth
39:32
Brian: trajectory
39:33
Brian: look
39:33
Brian: like?
39:33
Brian: That's
39:33
Brian: what
39:34
Brian: interests
39:34
Brian: me
39:34
Brian: because
39:34
Brian: right
39:34
Brian: now
39:35
Brian: I
39:35
Brian: think
39:35
Brian: a
39:35
Brian: lot
39:35
Brian: of
39:35
Brian: people
39:36
Brian: don't
39:36
Brian: want
39:36
Brian: to
39:36
Brian: interact
39:36
Brian: with
39:37
Brian: chatbots
39:37
Brian: cuz
39:37
Brian: they
39:37
Brian: think
39:38
Brian: they
39:38
Brian: suck
39:39
Brian: For
39:39
Brian: the
39:39
Brian: last
39:39
Brian: five
39:40
Brian: or
39:40
Brian: six
39:40
Brian: years,
39:40
Brian: they
39:40
Brian: have
39:40
Brian: sucked.
39:41
Brian: Yeah.
39:41
Brian: And
39:41
Brian: so
39:42
Brian: it's
39:42
Brian: gonna
39:42
Brian: be
39:42
Brian: interesting
39:42
Brian: to
39:43
Brian: me
39:43
Brian: the
39:43
Brian: more
39:43
Brian: these
39:43
Brian: pop
39:44
Brian: up
39:44
Brian: on
39:44
Brian: all
39:44
Brian: these
39:44
Brian: different
39:45
Brian: sites,
39:46
Brian: Like
39:46
Brian: Delta
39:46
Brian: will
39:46
Brian: add
39:46
Brian: one
39:47
Brian: and
39:47
Brian: Coca-Cola
39:47
Brian: and
39:47
Brian: all
39:48
Brian: the
39:48
Brian: airlines
39:48
Brian: and
39:48
Brian: all
39:48
Brian: the
39:49
Brian: like
39:49
Brian: Marriott.
39:50
Brian: The
39:50
Brian: more
39:50
Brian: people
39:51
Brian: get
39:51
Brian: used
39:51
Brian: to,
39:52
Brian: oh,
39:52
Brian: these
39:52
Brian: don't
39:52
Brian: suck
39:52
Brian: anymore.
39:53
Brian: How,
39:53
Brian: what
39:54
Brian: is
39:54
Brian: that
39:54
Brian: chat
39:54
Brian: volume?
39:54
Brian: Then
39:55
Brian: I
39:55
Brian: feel
39:55
Brian: like
39:55
Brian: it's
39:55
Brian: gonna
39:56
Brian: go
39:56
Brian: really
39:56
Brian: fast.
39:58
Cara: I'm
39:58
Cara: curious
39:58
Cara: to
39:58
Cara: know,
39:58
Cara: Christine,
39:59
Cara: from
39:59
Cara: your
39:59
Cara: perspective,
40:00
Cara: do
40:00
Cara: you
40:01
Cara: foresee
40:02
Cara: any
40:03
Cara: potential
40:04
Cara: hurdles
40:04
Cara: with
40:06
Cara: concerns
40:06
Cara: around,
40:07
Cara: providing
40:09
Cara: wrong
40:09
Cara: answers
40:10
Cara: and
40:11
Cara: maybe
40:11
Cara: not
40:11
Cara: the
40:12
Cara: right,
40:12
Cara: not
40:12
Cara: the
40:12
Cara: best
40:13
Cara: information
40:13
Cara: on
40:13
Cara: these
40:14
Cara: channels?
40:14
Cara: Bye,
40:14
Cara: Mike.
40:15
Cara: Thank
40:15
Cara: you.
40:15
Christine: See
40:16
Christine: you
40:16
Christine: guys.
40:17
Christine: Bye.
40:17
Christine: Yeah,
40:18
Christine: so
40:18
Christine: I
40:18
Christine: actually
40:19
Christine: think
40:19
Christine: it's
40:19
Christine: really
40:19
Christine: interesting.
40:20
Christine: Someone's
40:20
Christine: gonna
40:21
Christine: be
40:21
Christine: the
40:21
Christine: test
40:21
Christine: case.
40:21
Christine: There's
40:22
Christine: a
40:22
Christine: two,
40:23
Christine: two
40:23
Christine: venues
40:24
Christine: where
40:24
Christine: I
40:24
Christine: see
40:24
Christine: issues.
40:25
Christine: One
40:26
Christine: is,
40:26
Christine: Right
40:26
Christine: now
40:27
Christine: we're
40:27
Christine: utilizing
40:27
Christine: other
40:28
Christine: things.
40:28
Christine: So
40:28
Christine: I
40:29
Christine: know
40:29
Christine: if
40:29
Christine: you're
40:30
Christine: building
40:30
Christine: something
40:30
Christine: separately,
40:31
Christine: the
40:32
Christine: license
40:32
Christine: to
40:32
Christine: use,
40:33
Christine: it'll
40:33
Christine: be
40:33
Christine: interesting
40:34
Christine: cause
40:34
Christine: a
40:34
Christine: lot
40:34
Christine: of
40:34
Christine: people
40:34
Christine: are
40:34
Christine: using
40:34
Christine: free
40:35
Christine: programs
40:35
Christine: and
40:35
Christine: right
40:35
Christine: now
40:35
Christine: they
40:36
Christine: just
40:36
Christine: give
40:36
Christine: you
40:36
Christine: the
40:36
Christine: stuff.
40:37
Christine: But
40:37
Christine: I
40:37
Christine: see
40:38
Christine: it
40:38
Christine: eventuality
40:39
Christine: where
40:39
Christine: we
40:40
Christine: monetize
40:40
Christine: that.
40:40
Christine: And
40:40
Christine: the
40:41
Christine: other
40:41
Christine: one
40:41
Christine: would
40:41
Christine: be,
40:42
Christine: if
40:42
Christine: you
40:42
Christine: answered
40:43
Christine: the
40:43
Christine: phone
40:43
Christine: for
40:43
Christine: me
40:43
Christine: as
40:43
Christine: my
40:44
Christine: employee
40:44
Christine: gave
40:44
Christine: bad
40:45
Christine: information,
40:46
Christine: I'd
40:46
Christine: be
40:46
Christine: held
40:46
Christine: liable
40:47
Christine: for
40:47
Christine: that.
40:47
Christine: Because
40:48
Christine: you're
40:48
Christine: my
40:48
Christine: agent.
40:49
Christine: Yeah.
40:50
Christine: Are
40:50
Christine: we
40:50
Christine: going
40:51
Christine: to
40:51
Christine: say
40:51
Christine: that
40:51
Christine: these
40:51
Christine: Chats
40:52
Christine: are
40:52
Christine: the
40:52
Christine: agents
40:53
Christine: of
40:53
Christine: these
40:53
Christine: businesses?
40:54
Christine: I
40:54
Christine: could
40:54
Christine: see
40:54
Christine: someone
40:54
Christine: saying
40:55
Christine: that
40:55
Christine: they,
40:55
Christine: if
40:56
Christine: they
40:56
Christine: relied
40:57
Christine: on
40:57
Christine: that
40:57
Christine: information
40:58
Christine: and
40:58
Christine: it
40:58
Christine: was
40:59
Christine: incorrect
40:59
Christine: to
40:59
Christine: their
41:00
Christine: detriment,
41:01
Christine: yeah.
41:02
Christine: Someone's
41:02
Christine: gonna
41:03
Christine: test
41:03
Christine: it.
41:03
Christine: I
41:03
Christine: don't
41:04
Christine: want
41:04
Christine: to
41:04
Christine: be
41:04
Christine: it,
41:04
Christine: but
41:05
Christine: I
41:05
Christine: think
41:05
Christine: someone's
41:05
Christine: going
41:06
Christine: to,
41:06
Christine: know,
41:06
Christine: but
41:06
Christine: I
41:07
Christine: dunno
41:07
Christine: what
41:07
Christine: that'll
41:07
Christine: look
41:08
Christine: like.
41:08
Brian: That's
41:08
Brian: part
41:08
Brian: of
41:09
Brian: the
41:09
Brian: legal
41:09
Brian: framework
41:10
Brian: that
41:10
Brian: we
41:10
Brian: need
41:10
Brian: from
41:11
Brian: people
41:11
Brian: like
41:11
Brian: you,
41:11
Brian: Christine.
41:12
Brian: Like
41:12
Brian: we
41:12
Brian: have
41:13
Brian: this
41:14
Brian: generic
41:14
Brian: thing
41:14
Brian: on
41:15
Brian: the
41:15
Brian: bottom
41:16
Brian: of
41:16
Brian: very,
41:16
Brian: of
41:17
Brian: all
41:17
Brian: of
41:17
Brian: our
41:17
Brian: client.
41:17
Brian: But
41:18
Brian: I'm
41:18
Brian: just
41:18
Brian: pulling
41:18
Brian: up
41:18
Brian: Verday
41:19
Brian: because
41:19
Brian: we
41:19
Brian: were
41:19
Brian: just
41:19
Brian: talking
41:20
Brian: about
41:20
Brian: it.
41:20
Brian: Hold
41:20
Brian: on.
41:20
Brian: I
41:20
Brian: can't
41:21
Brian: find
41:21
Brian: it
41:21
Brian: now,
41:21
Brian: but
41:21
Brian: anyway,
41:22
Brian: we
41:22
Brian: have
41:22
Brian: terms
41:22
Brian: and
41:22
Brian: conditions
41:24
Brian: that
41:24
Brian: are
41:24
Brian: somewhere
41:24
Brian: that
41:24
Brian: I'll
41:24
Brian: find.
41:25
Brian: I
41:25
Brian: just
41:25
Brian: don't
41:25
Brian: know
41:25
Brian: the
41:25
Brian: link
41:26
Brian: to
41:26
Brian: it,
41:26
Brian: but
41:26
Brian: I'll
41:26
Brian: find
41:26
Brian: it
41:26
Brian: in
41:26
Brian: a
41:26
Brian: second.
41:27
Brian: But
41:27
Brian: we
41:27
Brian: have
41:28
Brian: conditions..
41:28
Christine: You
41:29
Christine: definitely
41:29
Christine: can't
41:29
Christine: find
41:30
Christine: it.
41:30
Brian: That's
41:31
Brian: not
41:31
Brian: a
41:31
Brian: problem
41:31
Brian: at
41:31
Brian: all
41:31
Brian: that
41:31
Brian: we
41:31
Brian: can't
41:32
Brian: find
41:32
Brian: it.
41:32
Brian: The
41:32
Brian: AI
41:32
Brian: probably
41:33
Brian: took
41:33
Brian: it
41:33
Brian: down.
41:33
Brian: Yeah.
41:34
Brian: But
41:35
Brian: yeah,
41:35
Brian: we
41:36
Brian: have
41:36
Brian: I
41:36
Brian: can't
41:36
Brian: find
41:36
Brian: it
41:36
Brian: right
41:36
Brian: now,
41:37
Brian: but
41:37
Brian: we
41:37
Brian: have
41:37
Brian: it
41:37
Brian: on
41:38
Brian: our
41:38
Brian: Insider
41:38
Brian: Brooks
41:38
Brian: website
41:39
Brian: and
41:39
Brian: all
41:39
Brian: that
41:39
Brian: kind
41:39
Brian: of
41:40
Brian: stuff.
41:40
Brian: Maybe
41:40
Brian: that's
41:40
Brian: actually
41:40
Brian: there.
41:42
Christine: Part
41:42
Christine: of
41:42
Christine: that
41:43
Christine: is
41:43
Christine: gonna
41:43
Christine: be
41:44
Christine: like,
41:44
Christine: I
41:44
Christine: imagine,
41:45
Christine: when
41:45
Christine: we
41:45
Christine: talk
41:46
Christine: about
41:46
Christine: the
41:46
Christine: validity
41:47
Christine: of
41:47
Christine: e-signatures,
41:48
Christine: for
41:48
Christine: example,
41:49
Christine: on
41:49
Christine: like
41:49
Christine: documents
41:50
Christine: we
41:50
Christine: talk
41:50
Christine: about
41:50
Christine: that
41:51
Christine: they
41:51
Christine: have
41:51
Christine: to
41:52
Christine: have
41:52
Christine: been
41:52
Christine: stopped
41:53
Christine: such
41:54
Christine: that
41:54
Christine: they
41:54
Christine: had
41:54
Christine: to
41:54
Christine: acknowledge
41:55
Christine: in
41:55
Christine: some
41:55
Christine: fashion.
41:56
Christine: So
41:56
Christine: I
41:56
Christine: can't
41:56
Christine: generally
41:57
Christine: just
41:57
Christine: say,
41:58
Christine: oh,
41:58
Christine: they
41:58
Christine: agreed
41:59
Christine: to
41:59
Christine: this
41:59
Christine: waiver
41:59
Christine: cause
41:59
Christine: I
41:59
Christine: posted
42:00
Christine: on
42:00
Christine: my
42:00
Christine: website.
42:00
Christine: I
42:00
Christine: have
42:00
Christine: to
42:01
Christine: have
42:01
Christine: collected
42:01
Christine: something.
42:02
Christine: Either
42:02
Christine: made
42:02
Christine: them
42:02
Christine: hit
42:02
Christine: a
42:02
Christine: button
42:04
Christine: or
42:04
Christine: write,
42:04
Christine: wrote
42:05
Christine: in
42:05
Christine: their
42:05
Christine: initials
42:06
Christine: so
42:06
Christine: I
42:06
Christine: could
42:06
Christine: foresee
42:07
Christine: something
42:07
Christine: like,
42:08
Christine: I
42:08
Christine: know
42:08
Christine: right
42:08
Christine: now
42:08
Christine: when
42:09
Christine: a
42:09
Christine: chat
42:09
Christine: window
42:09
Christine: pops
42:09
Christine: up,
42:10
Christine: sometimes
42:10
Christine: you
42:10
Christine: have
42:11
Christine: the
42:11
Christine: have
42:11
Christine: to
42:11
Christine: put
42:12
Christine: your
42:12
Christine: name
42:12
Christine: in
42:12
Christine: or
42:12
Christine: whatever
42:13
Christine: to
42:13
Christine: use
42:13
Christine: it.
42:14
Christine: I
42:14
Christine: could
42:14
Christine: see
42:14
Christine: something
42:15
Christine: like,
42:15
Christine: oh,
42:16
Christine: when
42:16
Christine: they
42:16
Christine: put
42:16
Christine: their
42:16
Christine: name
42:17
Christine: in,
42:17
Christine: they're
42:17
Christine: agreeing
42:17
Christine: to
42:18
Christine: link
42:18
Christine: to
42:18
Christine: this
42:18
Christine: disclaimer
42:20
Christine: and
42:20
Christine: they
42:20
Christine: can't
42:21
Christine: talk
42:21
Christine: to
42:21
Christine: that
42:22
Christine: bot
42:22
Christine: until
42:23
Christine: they
42:23
Christine: put
42:24
Christine: their
42:24
Christine: name
42:24
Christine: in
42:24
Christine: saying
42:24
Christine: they
42:25
Christine: agree
42:25
Christine: to
42:25
Christine: that.
42:25
Christine: Maybe
42:26
Christine: that'll
42:26
Christine: do
42:27
Christine: it
42:27
Christine: again.
42:28
Christine: Like
42:28
Christine: we
42:29
Christine: are
42:29
Christine: what
42:29
Christine: we
42:29
Christine: call,
42:30
Christine: at
42:30
Christine: least
42:30
Christine: in
42:31
Christine: Yeah.
42:31
Christine: It's
42:31
Christine: this
42:31
Christine: part
42:32
Christine: of
42:32
Christine: the
42:32
Christine: world,
42:33
Christine: a
42:33
Christine: common
42:33
Christine: law
42:34
Christine: system.
42:34
Christine: So
42:34
Christine: if
42:34
Christine: people
42:35
Christine: are
42:35
Christine: gonna
42:35
Christine: have
42:35
Christine: to
42:35
Christine: test
42:35
Christine: it
42:36
Christine: out
42:36
Christine: and
42:36
Christine: until
42:36
Christine: there
42:37
Christine: are,
42:37
Christine: laws
42:39
Christine: or
42:39
Christine: cases..
42:40
Brian: It's
42:41
Brian: gonna
42:41
Brian: be
42:41
Brian: used
42:41
Brian: before
42:41
Brian: that
42:42
Brian: happens.
42:42
Brian: But
42:42
Brian: this
42:42
Brian: is
42:42
Brian: the
42:43
Brian: best
42:43
Brian: we
42:43
Brian: can
42:43
Brian: do
42:43
Brian: right
42:43
Brian: now
42:44
Brian: is
42:45
Brian: the
42:45
Brian: terms
42:45
Brian: and
42:45
Brian: conditions
42:46
Brian: that
42:46
Brian: are
42:46
Brian: written
42:46
Brian: like
42:46
Brian: this,
42:46
Brian: and
42:47
Brian: then
42:47
Brian: they're
42:47
Brian: down
42:47
Brian: here
42:48
Brian: in
42:48
Brian: the
42:48
Brian: bottom
42:48
Brian: of
42:48
Brian: every
42:48
Brian: chat.
42:49
Brian: And
42:49
Brian: then
42:49
Brian: you
42:49
Brian: disclose
42:50
Brian: I'm
42:50
Brian: an
42:50
Brian: ai,
42:51
Brian: I'm
42:51
Brian: an
42:51
Brian: ai,
42:51
Brian: I'm
42:51
Brian: an
42:52
Brian: ai.
42:52
Christine: Yeah,
42:52
Christine: I
42:53
Christine: would,
42:53
Christine: I
42:53
Christine: would
42:53
Christine: honestly,
42:54
Christine: if
42:54
Christine: I
42:54
Christine: was
42:55
Christine: thinking
42:55
Christine: about
42:55
Christine: this
42:56
Christine: maybe,
42:56
Christine: and
42:56
Christine: maybe
42:57
Christine: this
42:57
Christine: isn't
42:57
Christine: doable,
42:58
Christine: but
42:58
Christine: I
42:58
Christine: remember
42:58
Christine: using,
42:59
Christine: so
42:59
Christine: like
42:59
Christine: our.
43:01
Christine: I
43:01
Christine: legal
43:02
Christine: software,
43:03
Christine: if
43:03
Christine: I
43:03
Christine: want
43:03
Christine: to
43:04
Christine: use
43:04
Christine: their
43:04
Christine: chat
43:05
Christine: feature
43:05
Christine: first,
43:06
Christine: I
43:06
Christine: have
43:06
Christine: to
43:06
Christine: fill
43:06
Christine: out
43:07
Christine: like
43:07
Christine: a
43:07
Christine: little
43:08
Christine: form
43:08
Christine: before
43:09
Christine: it
43:09
Christine: opens
43:09
Christine: the
43:09
Christine: box
43:09
Christine: where
43:09
Christine: I
43:10
Christine: put
43:10
Christine: my
43:10
Christine: name
43:10
Christine: in
43:10
Christine: and
43:11
Christine: things
43:11
Christine: like
43:11
Christine: that,
43:12
Christine: which
43:12
Christine: stops
43:13
Christine: me
43:13
Christine: from
43:13
Christine: using
43:14
Christine: it.
43:14
Christine: Before
43:14
Christine: I
43:14
Christine: do
43:15
Christine: that,
43:15
Christine: I
43:15
Christine: think
43:15
Christine: it's
43:15
Christine: probably
43:16
Christine: they
43:16
Christine: want
43:16
Christine: some
43:16
Christine: internal
43:17
Christine: record.
43:17
Christine: It's
43:17
Christine: not
43:18
Christine: for
43:18
Christine: liability
43:18
Christine: at
43:18
Christine: this
43:18
Christine: point,
43:19
Christine: but
43:19
Christine: I
43:20
Christine: could
43:20
Christine: see
43:20
Christine: that
43:21
Christine: kind
43:21
Christine: of
43:21
Christine: being
43:21
Christine: the
43:21
Christine: norm
43:22
Christine: for
43:22
Christine: these
43:22
Christine: that
43:23
Christine: it
43:23
Christine: forced.
43:24
Christine: Whether
43:24
Christine: they
43:25
Christine: actually
43:25
Christine: read
43:25
Christine: the
43:25
Christine: terms
43:26
Christine: or
43:26
Christine: not,
43:26
Christine: but
43:27
Christine: force
43:27
Christine: them
43:27
Christine: to
43:27
Christine: read
43:28
Christine: them
43:28
Christine: or
43:28
Christine: say
43:29
Christine: that
43:29
Christine: they
43:29
Christine: read
43:29
Christine: them
43:29
Christine: before
43:30
Christine: they
43:30
Christine: chat
43:30
Christine: with
43:31
Christine: the
43:31
Christine: ai.
43:31
Christine: Maybe
43:32
Christine: that's
43:32
Christine: a
43:33
Christine: solution
43:33
Christine: cuz
43:33
Christine: we
43:33
Christine: slowed
43:34
Christine: them
43:34
Christine: down.
43:34
Christine: I
43:35
Christine: literally
43:35
Christine: can't
43:36
Christine: force
43:36
Christine: you
43:36
Christine: to
43:36
Christine: read
43:36
Christine: a
43:37
Christine: contract
43:37
Christine: even
43:37
Christine: if
43:37
Christine: I
43:37
Christine: printed
43:38
Christine: out
43:38
Christine: and
43:38
Christine: put
43:38
Christine: it
43:38
Christine: in
43:38
Christine: front
43:39
Christine: of
43:39
Christine: your
43:39
Christine: face.
43:39
Christine: But
43:40
Christine: if
43:40
Christine: I
43:40
Christine: did
43:40
Christine: all
43:40
Christine: of
43:41
Christine: the
43:41
Christine: things
43:42
Christine: possible
43:42
Christine: to
43:42
Christine: delay
43:42
Christine: you
43:43
Christine: such
43:43
Christine: that
43:43
Christine: you
43:43
Christine: were
43:43
Christine: given
43:44
Christine: opportunity
43:44
Christine: and
43:45
Christine: things
43:45
Christine: like
43:45
Christine: that,
43:45
Christine: I
43:45
Christine: think
43:46
Christine: it
43:46
Christine: would
43:46
Christine: be
43:46
Christine: much
43:46
Christine: stronger
43:47
Christine: than
43:47
Christine: I
43:48
Christine: had
43:48
Christine: to,
43:48
Christine: of
43:48
Christine: my
43:48
Christine: own
43:49
Christine: initiative.
43:50
Christine: Click
43:50
Christine: the
43:50
Christine: separate
43:51
Christine: link
43:51
Christine: to
43:52
Christine: get
43:52
Christine: to
43:52
Christine: that.
43:52
Christine: I
43:52
Christine: don't
43:53
Christine: know.
43:53
Christine: It
43:53
Christine: will
43:53
Christine: be
43:54
Christine: interesting.
43:54
Christine: You're
43:54
Christine: right
43:55
Christine: I
43:55
Christine: try
43:55
Christine: to
43:56
Christine: get
43:56
Christine: through
43:56
Christine: a
43:57
Christine: real
43:57
Christine: representative
43:58
Christine: as
43:58
Christine: quickly
43:58
Christine: as
43:58
Christine: possible
43:59
Christine: most
43:59
Christine: of
43:59
Christine: the
43:59
Christine: time
44:00
Christine: and
44:00
Christine: avoid
44:00
Christine: all
44:01
Christine: sorts
44:01
Christine: of..
44:01
Brian: Chatbox
44:02
Brian: aren't
44:02
Brian: helpful
44:02
Brian: because
44:02
Brian: the
44:02
Brian: menu
44:03
Brian: systems
44:03
Brian: on
44:03
Brian: the
44:03
Brian: phone
44:04
Brian: aren't
44:04
Brian: helpful,
44:04
Brian: but
44:04
Brian: they're
44:05
Brian: about
44:05
Brian: to
44:05
Brian: be.
44:06
Brian: Imagine
44:06
Brian: the
44:07
Brian: scenario
44:07
Brian: where
44:07
Brian: you
44:07
Brian: call
44:07
Brian: the
44:07
Brian: customer
44:08
Brian: service
44:08
Brian: representative
44:09
Brian: on
44:09
Brian: the
44:09
Brian: phone.
44:10
Brian: And
44:10
Brian: you're
44:10
Brian: bounced
44:11
Brian: between
44:11
Brian: seven
44:11
Brian: departments
44:12
Brian: because
44:12
Brian: they're
44:12
Brian: all
44:12
Brian: specialized
44:13
Brian: in
44:13
Brian: their
44:13
Brian: department
44:14
Brian: and
44:14
Brian: only
44:14
Brian: told,
44:14
Brian: you
44:14
Brian: can
44:14
Brian: answer
44:15
Brian: question,
44:15
Brian: but
44:15
Brian: the
44:16
Brian: AI
44:16
Brian: will
44:16
Brian: know
44:16
Brian: the
44:16
Brian: whole
44:16
Brian: company.
44:17
Brian: Yeah.
44:17
Brian: Integrate
44:18
Brian: with
44:18
Brian: their
44:18
Brian: systems
44:18
Brian: and
44:18
Brian: be
44:19
Brian: able
44:19
Brian: to
44:19
Brian: now..
44:20
Christine: It's
44:20
Christine: not
44:20
Christine: even
44:21
Christine: alleviated
44:22
Christine: the
44:22
Christine: whole
44:22
Christine: time
44:23
Christine: that
44:23
Christine: I
44:23
Christine: spend
44:24
Christine: on
44:24
Christine: phones.
44:24
Christine: I
44:24
Christine: really
44:25
Christine: appreciate
44:26
Christine: it.
44:26
Christine: I'm
44:26
Christine: always,
44:27
Christine: I
44:27
Christine: I'm
44:27
Christine: excited
44:28
Christine: for
44:28
Christine: what
44:29
Christine: technology
44:29
Christine: will
44:30
Christine: add
44:30
Christine: instead
44:31
Christine: of
44:31
Christine: what
44:31
Christine: it
44:31
Christine: takes
44:31
Christine: away.
44:31
Christine: If
44:32
Christine: esp
44:32
Christine: even
44:32
Christine: in
44:32
Christine: my
44:33
Christine: profession,
44:33
Christine: I
44:33
Christine: know
44:33
Christine: there's
44:34
Christine: a
44:34
Christine: lot
44:34
Christine: of
44:34
Christine: squirmy
44:35
Christine: worms
44:35
Christine: about
44:35
Christine: it.
44:35
Christine: People
44:36
Christine: always
44:36
Christine: get
44:36
Christine: nervous
44:36
Christine: whenever
44:37
Christine: a
44:37
Christine: new
44:37
Christine: thing
44:38
Christine: comes
44:38
Christine: out,
44:39
Christine: but,
44:39
Christine: if
44:39
Christine: we
44:39
Christine: were
44:39
Christine: so
44:40
Christine: resistant
44:40
Christine: to
44:40
Christine: technology,
44:41
Christine: I'd
44:41
Christine: still
44:41
Christine: have
44:41
Christine: to
44:41
Christine: go
44:42
Christine: drive
44:42
Christine: down
44:42
Christine: to
44:42
Christine: the
44:43
Christine: courthouse
44:43
Christine: library
44:44
Christine: to
44:44
Christine: look
44:44
Christine: up
44:44
Christine: things
44:45
Christine: instead
44:45
Christine: of
44:45
Christine: being
44:46
Christine: able
44:46
Christine: to
44:46
Christine: use
44:47
Christine: a
44:47
Christine: case
44:47
Christine: software.
44:48
Christine: So
44:48
Christine: there
44:48
Christine: is,
44:49
Christine: there's
44:49
Christine: always
44:49
Christine: benefits.
44:50
Christine: And
44:50
Christine: I
44:50
Christine: was
44:51
Christine: actually
44:51
Christine: talking
44:51
Christine: to
44:51
Christine: another
44:52
Christine: attorney
44:52
Christine: in
44:52
Christine: another
44:53
Christine: state
44:53
Christine: recently
44:55
Christine: about
44:55
Christine: how
44:55
Christine: she
44:56
Christine: was
44:56
Christine: using
44:57
Christine: even
44:57
Christine: just
44:57
Christine: the
44:57
Christine: free
44:58
Christine: version
44:58
Christine: of
44:58
Christine: chat
44:59
Christine: G
44:59
Christine: p
44:59
Christine: T
45:00
Christine: to
45:00
Christine: help.
45:00
Christine: Her
45:01
Christine: narrowed
45:01
Christine: down
45:02
Christine: her
45:02
Christine: research.
45:03
Christine: She
45:03
Christine: was
45:03
Christine: like
45:03
Christine: it
45:04
Christine: first
45:04
Christine: gave
45:04
Christine: me
45:04
Christine: things
45:05
Christine: from
45:05
Christine: pre
45:05
Christine: 2018
45:06
Christine: when
45:06
Christine: the
45:07
Christine: law
45:07
Christine: changed
45:07
Christine: in
45:07
Christine: 2018.
45:08
Christine: So
45:09
Christine: then
45:09
Christine: I
45:09
Christine: had
45:09
Christine: to
45:09
Christine: educate
45:10
Christine: it.
45:10
Christine: No,
45:10
Christine: only
45:11
Christine: give
45:11
Christine: me
45:11
Christine: things
45:11
Christine: post
45:11
Christine: 2018.
45:13
Christine: So
45:13
Christine: there's
45:13
Christine: still
45:13
Christine: a
45:14
Christine: knowledge
45:14
Christine: piece,
45:15
Christine: just
45:15
Christine: how
45:15
Christine: like
45:15
Christine: we
45:15
Christine: talked,
45:16
Christine: have
45:16
Christine: to
45:16
Christine: know
45:16
Christine: enough
45:17
Christine: to
45:17
Christine: ask
45:17
Christine: the
45:18
Christine: right
45:18
Christine: question,
45:19
Christine: but
45:19
Christine: she
45:19
Christine: said
45:19
Christine: like
45:19
Christine: the
45:20
Christine: search
45:20
Christine: terms
45:20
Christine: she
45:20
Christine: would've
45:21
Christine: used
45:21
Christine: were
45:22
Christine: so
45:22
Christine: broad
45:23
Christine: that
45:23
Christine: even
45:23
Christine: with,
45:23
Christine: the
45:24
Christine: traditional
45:24
Christine: terms
45:24
Christine: and
45:25
Christine: connectors
45:25
Brian: that's
45:26
Brian: goes
45:26
Brian: back
45:26
Brian: to
45:26
Brian: the
45:26
Brian: thing.
45:26
Brian: We've
45:26
Brian: been
45:26
Brian: trained
45:27
Brian: in
45:27
Brian: Google
45:27
Brian: to
45:27
Brian: type
45:28
Brian: in
45:28
Brian: two
45:28
Brian: words.
45:29
Christine: It
45:29
Christine: was
45:30
Christine: hard
45:30
Christine: to
45:30
Christine: get
45:30
Christine: the
45:31
Christine: right
45:31
Christine: result.
45:32
Brian: So
45:32
Brian: that's
45:33
Brian: gonna
45:33
Brian: change
45:34
Brian: so
45:34
Brian: fast.
45:35
Brian: Like
45:35
Brian: this
45:35
Brian: is
45:35
Brian: a
45:35
Brian: company,
45:36
Brian: and
45:36
Brian: I
45:36
Brian: don't,
45:36
Brian: I'm
45:36
Brian: not
45:36
Brian: gonna
45:36
Brian: play
45:37
Brian: this
45:37
Brian: whole
45:37
Brian: video,
45:37
Brian: but
45:38
Brian: this
45:38
Brian: is
45:38
Brian: a
45:38
Brian: company
45:39
Brian: that
45:39
Brian: does
45:40
Brian: customer
45:40
Brian: led
45:40
Brian: AI
45:41
Brian: on
45:41
Brian: the
45:41
Brian: phone
45:41
Brian: already.
45:42
Brian: Now
45:42
Brian: listen
45:42
Brian: to
45:42
Brian: how
45:42
Brian: real
45:43
Brian: this.
45:47
Audio from Video: Hi.
45:47
Audio from Video: I
45:47
Audio from Video: was
45:47
Audio from Video: expecting
45:48
Audio from Video: a
45:48
Audio from Video: package
45:48
Audio from Video: today,
45:49
Audio from Video: but
45:49
Audio from Video: I
45:49
Audio from Video: was
45:49
Audio from Video: out
45:49
Audio from Video: and
45:50
Audio from Video: it
45:50
Audio from Video: wasn't
45:50
Audio from Video: delivered.
45:50
Audio from Video: I
45:51
Audio from Video: have
45:51
Audio from Video: a
45:51
Audio from Video: concierge.
45:51
Audio from Video: Can
45:52
Audio from Video: you
45:52
Audio from Video: contact
45:52
Audio from Video: the
45:52
Audio from Video: driver
45:53
Audio from Video: and
45:53
Audio from Video: let
45:53
Audio from Video: him
45:53
Audio from Video: know
45:53
Audio from Video: you
45:53
Audio from Video: deliver
45:54
Audio from Video: with
45:54
Audio from Video: them
45:54
Audio from Video: next
45:54
Audio from Video: time?
45:56
Audio from Video: I'm
45:56
Audio from Video: afraid
45:56
Audio from Video: we
45:57
Audio from Video: can't
45:57
Audio from Video: deliver
45:57
Audio from Video: your
45:57
Audio from Video: parcel
45:57
Audio from Video: to
45:58
Audio from Video: reception.
45:59
Audio from Video: It's
45:59
Audio from Video: for
45:59
Audio from Video: security
45:59
Audio from Video: reasons.
46:00
Audio from Video: Would
46:00
Audio from Video: you
46:00
Audio from Video: like
46:01
Audio from Video: to
46:01
Audio from Video: rearrange
46:01
Audio from Video: your
46:01
Audio from Video: delivery
46:02
Audio from Video: for
46:02
Audio from Video: another
46:02
Audio from Video: day?
46:06
Audio from Video: That
46:06
Audio from Video: is
46:06
Audio from Video: kind.
46:07
Audio from Video: I'm
46:07
Audio from Video: calling
46:07
Audio from Video: to
46:07
Audio from Video: make
46:08
Audio from Video: an
46:08
Audio from Video: appointment
46:08
Audio from Video: with
46:08
Audio from Video: Dr.
46:09
Audio from Video: Garcia.
46:10
Audio from Video: My
46:10
Audio from Video: name
46:10
Audio from Video: is
46:10
Audio from Video: Chevon
46:11
Audio from Video: Murphy.
46:12
Brian: And
46:12
Brian: it
46:12
Brian: understands.
46:13
Brian: Understand.
46:14
Brian: See
46:14
Brian: what
46:14
Brian: it's
46:14
Brian: understanding
46:15
Brian: and
46:15
Brian: pulling
46:15
Brian: from
46:15
Brian: a
46:15
Brian: database.
46:15
Audio from Video: Okay.
46:16
Audio from Video: I've
46:16
Audio from Video: got
46:16
Audio from Video: your
46:16
Audio from Video: records
46:16
Audio from Video: here.
46:17
Audio from Video: Can
46:17
Audio from Video: just
46:17
Audio from Video: confirm
46:18
Audio from Video: your
46:18
Audio from Video: date
46:18
Audio from Video: of
46:18
Audio from Video: birth,
46:18
Audio from Video: please?
46:19
Audio from Video: It's
46:20
Audio from Video: the
46:20
Audio from Video: 20th
46:21
Audio from Video: of
46:21
Audio from Video: March,
46:22
Audio from Video: 1993.
46:24
Audio from Video: That's
46:24
Audio from Video: great.
46:25
Audio from Video: Okay.
46:25
Audio from Video: There's
46:25
Audio from Video: an
46:26
Audio from Video: appointment
46:26
Audio from Video: on
46:26
Audio from Video: July
46:27
Audio from Video: 13th.
46:28
Audio from Video: Does
46:28
Audio from Video: that
46:28
Audio from Video: work
46:28
Audio from Video: for
46:28
Audio from Video: you?
46:30
Brian: And
46:30
Brian: that's
46:31
Brian: available
46:31
Brian: today.
46:32
Brian: Like
46:32
Brian: you
46:32
Brian: can
46:32
Brian: go
46:32
Brian: buy
46:33
Brian: this
46:33
Brian: right
46:33
Brian: now.
46:34
Christine: That
46:34
Christine: is
46:34
Christine: pretty
46:35
Christine: Adapt,
46:36
Christine: adopt.
46:36
Christine: I
46:36
Christine: think
46:37
Christine: it's
46:37
Christine: so
46:37
Christine: helpful.
46:38
Christine: Honestly,
46:38
Christine: even,
46:38
Christine: look,
46:38
Christine: I
46:38
Christine: actually
46:39
Christine: was
46:39
Christine: having
46:39
Christine: this
46:39
Christine: conversation
46:40
Christine: with
46:40
Christine: a,
46:41
Christine: with
46:41
Christine: one
46:41
Christine: of
46:41
Christine: our
46:42
Christine: paralegals
46:42
Christine: recently
46:43
Christine: who
46:43
Christine: has
46:43
Christine: never
46:44
Christine: actually
46:44
Christine: been
46:44
Christine: Camping
46:45
Christine: herself.
46:45
Christine: And
46:45
Christine: she's
46:46
Christine: like,
46:46
Christine: how
46:46
Christine: do
46:46
Christine: people
46:46
Christine: keep
46:47
Christine: track
46:47
Christine: of
46:47
Christine: all
46:47
Christine: this
46:48
Christine: stuff?
46:48
Christine: I
46:48
Christine: was
46:48
Christine: like,
46:49
Christine: oh,
46:49
Christine: we
46:49
Christine: have
46:49
Christine: software
46:49
Christine: now.
46:50
Christine: But
46:50
Christine: I
46:50
Christine: was
46:50
Christine: like,
46:50
Christine: pause
46:51
Christine: on
46:51
Christine: that.
46:53
Christine: When
46:53
Christine: you
46:54
Christine: first
46:54
Christine: when
46:55
Christine: we
46:55
Christine: first
46:55
Christine: even
46:55
Christine: just
46:56
Christine: took
46:56
Christine: reservations
46:57
Christine: for
46:57
Christine: campgrounds,
46:57
Christine: we
46:57
Christine: were
46:57
Christine: doing
46:58
Christine: it
46:58
Christine: in
46:58
Christine: paper.
46:59
Christine: Like
46:59
Christine: you
46:59
Christine: had
46:59
Christine: a
47:00
Christine: big
47:00
Christine: paper
47:01
Christine: like
47:01
Christine: chart
47:01
Christine: with
47:02
Christine: paper
47:02
Christine: and
47:03
Christine: I
47:03
Christine: can't
47:03
Christine: even
47:03
Christine: imagine
47:04
Christine: doing
47:04
Christine: that
47:05
Christine: now,
47:06
Christine: but,
47:06
Christine: but
47:06
Christine: I'm
47:06
Christine: sure
47:07
Christine: I
47:07
Christine: say
47:07
Christine: that,
47:08
Christine: but
47:08
Christine: I
47:08
Christine: do
47:08
Christine: know
47:08
Christine: there
47:08
Christine: are
47:08
Christine: still
47:09
Christine: some
47:09
Christine: campgrounds
47:09
Christine: now
47:09
Christine: who
47:10
Christine: are
47:10
Christine: resistant
47:10
Christine: to
47:10
Christine: adopting
47:11
Christine: reservation
47:12
Christine: software.
47:13
Christine: I've
47:13
Christine: talked
47:13
Christine: to
47:13
Christine: them,
47:14
Christine: but,
47:14
Christine: I
47:14
Christine: get
47:14
Christine: it.
47:15
Christine: But
47:15
Christine: embracing
47:16
Christine: change
47:16
Christine: is
47:16
Christine: cool.
47:17
Christine: Like
47:17
Christine: I
47:17
Christine: said,
47:17
Christine: I
47:17
Christine: never
47:17
Christine: wanna
47:18
Christine: be
47:18
Christine: the
47:18
Christine: test
47:18
Christine: case.
47:19
Christine: I'll
47:19
Christine: let
47:19
Christine: most
47:19
Christine: people
47:20
Christine: ferret
47:20
Christine: out
47:20
Christine: what
47:20
Christine: the
47:20
Christine: problems
47:21
Christine: are.
47:21
Christine: There's
47:21
Christine: already
47:22
Christine: been
47:22
Christine: some
47:23
Christine: unauthorized
47:24
Christine: practice
47:24
Christine: of
47:24
Christine: law
47:25
Christine: with
47:25
Christine: people
47:25
Christine: trying
47:26
Christine: to
47:26
Christine: use
47:26
Christine: AI
47:27
Christine: to
47:27
Christine: help
47:27
Christine: them
47:28
Christine: be
47:28
Christine: an
47:29
Christine: attorney.
47:29
Christine: And
47:29
Christine: there
47:29
Christine: still
47:29
Christine: has
47:30
Christine: to
47:30
Christine: be
47:30
Christine: an
47:30
Christine: actual
47:30
Christine: attorney
47:31
Christine: there.
47:31
Christine: We
47:32
Christine: won't
47:32
Christine: figure
47:32
Christine: out
47:32
Christine: how
47:33
Christine: that
47:33
Christine: works
47:33
Christine: in
47:33
Christine: our
47:34
Christine: system,
47:34
Christine: but,
47:34
Christine: embrace
47:35
Christine: it.
47:36
Christine: When
47:36
Christine: we
47:37
Christine: had
47:37
Christine: our
47:37
Christine: first
47:38
Christine: two
47:38
Christine: campgrounds
47:39
Christine: the
47:39
Christine: idea
47:40
Christine: of
47:40
Christine: text
47:40
Christine: messaging,
47:41
Christine: your
47:41
Christine: guests
47:41
Christine: updates
47:42
Christine: in
47:42
Christine: real
47:42
Christine: as
47:43
Christine: things
47:43
Christine: were
47:43
Christine: happening
47:44
Christine: was
47:44
Christine: never
47:45
Christine: in
47:45
Christine: my,
47:45
Christine: I
47:46
Christine: never
47:46
Christine: would've
47:46
Christine: imagined.
47:47
Brian: It's
47:47
Brian: just
47:47
Brian: that's
47:47
Brian: the
47:48
Brian: thing
47:48
Brian: is
47:48
Brian: this
47:48
Brian: is
47:48
Brian: a
47:49
Brian: shortcut.
47:49
Brian: And
47:49
Brian: the
47:49
Brian: more
47:49
Brian: you
47:49
Brian: like,
47:50
Brian: this
47:50
Brian: is
47:50
Brian: why
47:50
Brian: I'm
47:50
Brian: so
47:51
Brian: a,
47:51
Brian: not,
47:51
Brian: I'm
47:51
Brian: obsessed
47:52
Brian: with
47:52
Brian: it,
47:52
Brian: let's
47:52
Brian: be
47:52
Brian: fair
47:52
Brian: but
47:53
Brian: like,
47:53
Brian: this
47:53
Brian: is
47:53
Brian: why
47:53
Brian: I'm
47:54
Brian: so
47:54
Brian: pushing
47:55
Brian: it
47:55
Brian: so
47:55
Brian: hard
47:55
Brian: with
47:55
Brian: people
47:56
Brian: is
47:56
Brian: because
47:56
Brian: this
47:57
Brian: is
47:57
Brian: happening
47:57
Brian: at
47:58
Brian: a
47:58
Brian: speed
47:58
Brian: that
47:58
Brian: we
47:58
Brian: have
47:59
Brian: never
47:59
Brian: seen
48:00
Brian: anything
48:00
Brian: happen
48:00
Brian: in
48:00
Brian: the
48:00
Brian: history
48:00
Brian: of
48:01
Brian: the
48:01
Brian: universe.
48:02
Brian: And
48:02
Brian: it
48:02
Brian: is
48:02
Brian: only
48:02
Brian: going
48:03
Brian: to
48:03
Brian: get
48:03
Brian: faster
48:03
Brian: every
48:04
Brian: single
48:04
Brian: day.
48:05
Brian: And
48:06
Brian: you
48:06
Brian: can
48:06
Brian: use,
48:06
Brian: like
48:06
Brian: at
48:07
Brian: a
48:07
Brian: law
48:07
Brian: firm,
48:07
Brian: you
48:07
Brian: can
48:07
Brian: use
48:08
Brian: this
48:08
Brian: to
48:08
Brian: speed
48:09
Brian: up
48:09
Brian: your
48:09
Brian: processes.
48:10
Brian: I
48:10
Brian: was
48:10
Brian: talking
48:10
Brian: to
48:10
Brian: a
48:10
Brian: patent
48:10
Brian: attorney
48:11
Brian: yesterday
48:11
Brian: about
48:12
Brian: something
48:12
Brian: that
48:12
Brian: I
48:12
Brian: might
48:12
Brian: invent
48:13
Brian: and
48:13
Brian: then
48:13
Brian: the
48:14
Brian: other
48:14
Brian: last
48:14
Brian: week
48:14
Brian: I
48:14
Brian: was
48:15
Brian: talking
48:15
Brian: to
48:15
Brian: my
48:15
Brian: accountant
48:16
Brian: and
48:16
Brian: we
48:16
Brian: were
48:16
Brian: just
48:17
Brian: looking
48:17
Brian: about
48:17
Brian: deductions.
48:18
Brian: And
48:18
Brian: because
48:18
Brian: I
48:18
Brian: have
48:18
Brian: such
48:18
Brian: a
48:18
Brian: complex,
48:19
Brian: like
48:19
Brian: I
48:19
Brian: have
48:19
Brian: a
48:19
Brian: US
48:20
Brian: two
48:20
Brian: US
48:20
Brian: businesses
48:21
Brian: and
48:21
Brian: a
48:21
Brian: Canadian
48:22
Brian: business,
48:22
Brian: and
48:22
Brian: then
48:22
Brian: one
48:22
Brian: I
48:23
Brian: own
48:23
Brian: personally,
48:24
Brian: And
48:24
Brian: we
48:24
Brian: just
48:24
Brian: were
48:24
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48:25
Brian: into,
48:25
Brian: I
48:25
Brian: was
48:25
Brian: typing
48:26
Brian: in
48:26
Brian: GTD
48:26
Brian: four
48:27
Brian: what
48:27
Brian: are
48:27
Brian: some
48:27
Brian: uncommon
48:27
Brian: deductions
48:28
Brian: that
48:28
Brian: would
48:28
Brian: work
48:28
Brian: with
48:28
Brian: this,
48:28
Brian: blah,
48:29
Brian: blah,
48:29
Brian: blah.
48:29
Brian: And
48:29
Brian: she's
48:29
Brian: oh,
48:30
Brian: I
48:30
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48:30
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48:30
Brian: about
48:30
Brian: that.
48:30
Brian: She's
48:30
Brian: she
48:31
Brian: knew
48:31
Brian: it,
48:32
Brian: but
48:32
Brian: it
48:33
Brian: shortcutted
48:33
Brian: her
48:33
Brian: response.
48:34
Brian: To
48:34
Brian: be
48:34
Brian: able
48:34
Brian: to
48:34
Brian: think
48:34
Brian: about
48:35
Brian: those
48:35
Brian: different
48:35
Brian: things.
48:36
Brian: And
48:36
Brian: it's
48:36
Brian: not
48:36
Brian: like
48:36
Brian: I
48:36
Brian: needed
48:37
Brian: I
48:37
Brian: never
48:37
Brian: want
48:37
Brian: to
48:37
Brian: cut
48:38
Brian: her
48:38
Brian: outta
48:38
Brian: the
48:38
Brian: loop,
48:39
Brian: but
48:39
Brian: if
48:39
Brian: we
48:39
Brian: can
48:39
Brian: help
48:40
Brian: people
48:40
Brian: use
48:40
Brian: these
48:41
Brian: things,
48:42
Brian: then
48:42
Brian: it
48:42
Brian: makes
48:42
Brian: them
48:43
Brian: more
48:43
Brian: efficient.
48:44
Brian: It
48:44
Brian: sometimes
48:44
Brian: can
48:45
Brian: inv
48:45
Brian: in,
48:45
Brian: increase
48:46
Brian: their
48:46
Brian: margins,
48:46
Brian: help
48:46
Brian: them
48:47
Brian: serve
48:47
Brian: more
48:47
Brian: people
48:47
Brian: better.
48:48
Brian: I
48:48
Brian: think
48:48
Brian: the
48:48
Brian: people
48:49
Brian: that
48:49
Brian: are
48:49
Brian: gonna
48:49
Brian: win
48:49
Brian: initially
48:50
Brian: are
48:50
Brian: the
48:50
Brian: people
48:50
Brian: who
48:50
Brian: adopt
48:50
Brian: this,
48:51
Brian: the
48:51
Brian: lawyers
48:51
Brian: who
48:51
Brian: are
48:51
Brian: willing
48:52
Brian: to
48:52
Brian: adopt
48:52
Brian: this
48:52
Brian: tech.
48:53
Brian: The
48:53
Brian: accountants
48:53
Brian: who
48:53
Brian: are
48:53
Brian: willing
48:54
Brian: to,
48:54
Brian: because
48:56
Brian: I
48:56
Brian: was
48:56
Brian: telling
48:56
Brian: my
48:56
Brian: patent
48:56
Brian: lawyer
48:57
Brian: the
48:57
Brian: same
48:57
Brian: thing
48:57
Brian: yesterday.
48:57
Brian: I
48:58
Brian: said,
48:58
Brian: at
48:58
Brian: some
48:58
Brian: point
48:59
Brian: your
48:59
Brian: customers
48:59
Brian: are
48:59
Brian: gonna
48:59
Brian: look
49:00
Brian: at
49:00
Brian: you
49:00
Brian: and
49:00
Brian: be
49:00
Brian: like
49:00
Brian: my
49:00
Brian: friend
49:00
Brian: Johnny
49:01
Brian: uses
49:01
Brian: the
49:01
Brian: firm
49:01
Brian: across
49:02
Brian: the
49:02
Brian: way
49:03
Brian: and
49:03
Brian: he
49:03
Brian: got
49:03
Brian: his
49:03
Brian: document
49:04
Brian: back
49:04
Brian: in
49:04
Brian: an
49:05
Brian: hour
49:05
Brian: and
49:05
Brian: a
49:05
Brian: half.
49:05
Brian: How
49:05
Brian: come
49:06
Brian: it
49:06
Brian: took
49:06
Brian: you
49:06
Brian: two
49:06
Brian: and
49:06
Brian: a
49:06
Brian: half
49:07
Brian: weeks
49:08
Brian: and
49:08
Brian: then
49:08
Brian: they're
49:08
Brian: gonna
49:08
Brian: leave
49:08
Brian: your
49:09
Brian: firm.
49:10
Christine: Sure.
49:10
Christine: Absolutely.
49:11
Christine: Again,
49:11
Christine: embrace
49:12
Christine: technology.
49:12
Christine: Don't
49:13
Christine: shy
49:13
Christine: away
49:13
Christine: from
49:13
Christine: it.
49:13
Christine: There's
49:14
Christine: gonna
49:14
Christine: be
49:14
Christine: bugs.
49:14
Christine: You
49:15
Christine: don't
49:15
Christine: have
49:15
Christine: to
49:15
Christine: be
49:15
Christine: the
49:15
Christine: first
49:16
Christine: adopter.
49:16
Christine: But
49:17
Christine: I
49:17
Christine: would
49:17
Christine: be
49:17
Christine: an
49:17
Christine: early
49:18
Christine: adopter.
49:18
Christine: I've
49:18
Christine: been
49:19
Christine: watching
49:19
Christine: there
49:20
Christine: four
49:21
Christine: law
49:21
Christine: firms
49:21
Christine: in
49:21
Christine: particular.
49:22
Christine: There's
49:22
Christine: an
49:22
Christine: AI
49:23
Christine: that
49:23
Christine: a
49:23
Christine: firm
49:24
Christine: in
49:24
Christine: London
49:24
Christine: has
49:24
Christine: adopted
49:25
Christine: across
49:26
Christine: all
49:26
Christine: their
49:26
Christine: offices
49:27
Christine: that
49:27
Christine: I've
49:28
Christine: definitely
49:28
Christine: put
49:28
Christine: myself
49:29
Christine: on
49:29
Christine: the
49:29
Christine: wait
49:29
Christine: list
49:29
Christine: to
49:29
Christine: learn
49:30
Christine: more
49:30
Christine: about
49:30
Christine: it.
49:30
Christine: Cause
49:31
Christine: I'm
49:31
Christine: curious
49:31
Christine: and
49:32
Christine: frankly,
49:32
Christine: I,
49:32
Christine: not
49:33
Christine: that
49:33
Christine: I'm
49:33
Christine: trying
49:33
Christine: to
49:33
Christine: chase
49:34
Christine: away
49:34
Christine: business,
49:35
Christine: but
49:35
Christine: I
49:35
Christine: understand
49:36
Christine: as
49:36
Christine: with
49:36
Christine: every
49:36
Christine: piece
49:37
Christine: of
49:37
Christine: it,
49:37
Christine: that
49:37
Christine: we're
49:38
Christine: merely
49:38
Christine: line
49:38
Christine: items
49:39
Christine: in
49:39
Christine: the
49:39
Christine: overall
49:40
Christine: picture.
49:40
Christine: And
49:41
Christine: if
49:41
Christine: I
49:41
Christine: can
49:41
Christine: do
49:41
Christine: it
49:41
Christine: quicker
49:42
Christine: for
49:42
Christine: them,
49:42
Christine: cuz
49:42
Christine: all
49:42
Christine: I
49:43
Christine: sell
49:43
Christine: is
49:43
Christine: my
49:43
Christine: time,
49:44
Christine: then
49:44
Christine: they
49:44
Christine: have
49:44
Christine: more
49:44
Christine: money
49:45
Christine: to
49:45
Christine: buy
49:45
Christine: another
49:46
Christine: cabin
49:46
Christine: or,
49:47
Christine: invest
49:48
Christine: in
49:48
Christine: some
49:48
Christine: cool
49:49
Christine: feature
49:49
Christine: that
49:50
Christine: drives
49:50
Christine: more
49:50
Christine: people
49:50
Christine: to
49:51
Christine: their
49:51
Christine: part
49:51
Christine: or
49:51
Christine: throw
49:52
Christine: more
49:52
Christine: money
49:52
Christine: at
49:52
Christine: Brian
49:53
Christine: so
49:53
Christine: he
49:53
Christine: can
49:53
Christine: do
49:53
Christine: a
49:54
Christine: better
49:54
Christine: job
49:55
Christine: on
49:55
Christine: their
49:55
Christine: website
49:56
Christine: or
49:56
Christine: something,
49:56
Christine: whatever
49:57
Christine: it
49:57
Christine: is.
49:57
Christine: So
49:58
Christine: I
49:58
Christine: think
49:58
Christine: that's
49:58
Christine: okay.
49:59
Christine: It's
49:59
Christine: gonna
49:59
Christine: change
50:00
Christine: and
50:00
Christine: there
50:00
Christine: will
50:01
Christine: be
50:01
Christine: different
50:02
Christine: veins
50:03
Christine: for
50:03
Christine: different
50:03
Christine: people.
50:04
Christine: And
50:04
Christine: I
50:04
Christine: actually,
50:05
Christine: I
50:05
Christine: guess
50:05
Christine: in
50:06
Christine: a
50:06
Christine: good
50:06
Christine: way
50:06
Christine: to
50:06
Christine: wrap
50:07
Christine: up
50:07
Christine: this
50:07
Christine: whole
50:07
Christine: thing.
50:08
Christine: You
50:08
Christine: started
50:08
Christine: today
50:09
Christine: by
50:09
Christine: talking
50:09
Christine: about
50:10
Christine: being
50:10
Christine: a
50:10
Christine: generalist
50:11
Christine: and
50:11
Christine: things
50:11
Christine: like
50:12
Christine: that.
50:12
Christine: And
50:12
Christine: what
50:13
Christine: I
50:13
Christine: had
50:13
Christine: thought
50:13
Christine: of
50:13
Christine: and
50:14
Christine: what
50:14
Christine: popped
50:14
Christine: in
50:14
Christine: my
50:14
Christine: head
50:14
Christine: at
50:15
Christine: the
50:15
Christine: time
50:15
Christine: is
50:16
Christine: I
50:16
Christine: work
50:17
Christine: at
50:17
Christine: what
50:17
Christine: I
50:17
Christine: call
50:17
Christine: a
50:17
Christine: general
50:18
Christine: practice
50:18
Christine: law
50:18
Christine: firm,
50:19
Christine: which
50:19
Christine: means
50:19
Christine: we
50:19
Christine: don't
50:20
Christine: only
50:20
Christine: do
50:21
Christine: one
50:21
Christine: type
50:22
Christine: of
50:22
Christine: thing.
50:22
Christine: Like
50:22
Christine: I
50:22
Christine: don't
50:23
Christine: only
50:23
Christine: do
50:23
Christine: litigation,
50:24
Christine: I
50:24
Christine: don't
50:25
Christine: only
50:25
Christine: do
50:25
Christine: transactional.
50:26
Christine: So
50:27
Christine: a
50:27
Christine: lot
50:27
Christine: of
50:27
Christine: people
50:28
Christine: would
50:28
Christine: argue,
50:28
Christine: Because
50:29
Christine: you're
50:29
Christine: a
50:29
Christine: generalist,
50:30
Christine: you're
50:30
Christine: not
50:31
Christine: great
50:31
Christine: at
50:31
Christine: any
50:32
Christine: specific
50:32
Christine: thing.
50:33
Christine: But
50:33
Christine: where
50:33
Christine: I
50:33
Christine: think
50:33
Christine: the
50:34
Christine: specificity
50:34
Christine: for
50:35
Christine: me
50:35
Christine: is
50:35
Christine: like
50:36
Christine: an
50:36
Christine: industry,
50:36
Christine: right?
50:37
Christine: Like
50:37
Christine: I'm
50:37
Christine: very
50:37
Christine: knowledgeable
50:38
Christine: about
50:38
Christine: how
50:39
Christine: those
50:39
Christine: things
50:39
Christine: impact
50:40
Christine: outdoor
50:40
Christine: hospitality.
50:42
Christine: I
50:42
Christine: don't
50:42
Christine: know
50:42
Christine: how
50:42
Christine: they
50:42
Christine: impact,
50:43
Christine: running
50:44
Christine: test
50:45
Christine: the
50:45
Christine: company
50:45
Christine: or
50:46
Christine: something
50:46
Christine: like
50:46
Christine: that.
50:46
Christine: But
50:47
Christine: I
50:47
Christine: know
50:47
Christine: what
50:47
Christine: that
50:47
Christine: means
50:47
Christine: for
50:48
Christine: a
50:48
Christine: Campground.
50:49
Christine: And
50:49
Christine: I
50:49
Christine: think
50:49
Christine: by
50:49
Christine: being
50:50
Christine: able
50:50
Christine: to
50:50
Christine: utilize
50:51
Christine: this
50:51
Christine: stuff
50:52
Christine: to
50:52
Christine: marry
50:52
Christine: with
50:52
Christine: your
50:52
Christine: knowledge,
50:53
Christine: it
50:53
Christine: will
50:53
Christine: help
50:54
Christine: people
50:54
Christine: be
50:54
Christine: generalists.
50:55
Christine: And,
50:55
Christine: people
50:56
Christine: feel
50:56
Christine: comfort
50:57
Christine: in
50:57
Christine: working
50:57
Christine: with
50:57
Christine: people
50:58
Christine: they
50:58
Christine: know.
50:58
Christine: So
50:59
Christine: if
50:59
Christine: they
50:59
Christine: can
50:59
Christine: come
50:59
Christine: to
50:59
Christine: me
51:00
Christine: for
51:00
Christine: more
51:00
Christine: things
51:01
Christine: than
51:01
Christine: they
51:01
Christine: could
51:01
Christine: before,
51:02
Christine: because
51:02
Christine: I'm
51:03
Christine: willing
51:03
Christine: to
51:03
Christine: adopt
51:03
Christine: technology,
51:05
Christine: I
51:05
Christine: think
51:05
Christine: that's
51:05
Christine: just
51:05
Christine: a
51:05
Christine: win
51:05
Christine: for
51:06
Christine: everybody
51:06
Christine: and
51:07
Christine: us
51:07
Christine: generalist,
51:08
Christine: if
51:08
Christine: you
51:08
Christine: will.
51:09
Brian: Yeah.
51:09
Brian: And
51:09
Brian: I
51:10
Brian: think
51:10
Brian: the,
51:10
Brian: and
51:10
Brian: I've
51:10
Brian: got
51:11
Brian: this
51:11
Brian: up
51:11
Brian: here
51:11
Brian: for
51:11
Brian: a
51:11
Brian: reason,
51:11
Brian: right?
51:12
Brian: And
51:12
Brian: I
51:12
Brian: know
51:12
Brian: we
51:12
Brian: don't
51:12
Brian: have
51:12
Brian: a
51:12
Brian: lot
51:13
Brian: of
51:13
Brian: time
51:13
Brian: to
51:13
Brian: touch
51:13
Brian: on
51:13
Brian: it,
51:13
Brian: but
51:13
Brian: this
51:14
Brian: is
51:14
Brian: about
51:14
Brian: to
51:14
Brian: be
51:14
Brian: the
51:14
Brian: most
51:15
Brian: fundamental
51:15
Brian: shift
51:15
Brian: that
51:15
Brian: you've
51:15
Brian: ever
51:16
Brian: seen
51:16
Brian: in
51:16
Brian: your
51:16
Brian: life
51:17
Brian: right
51:17
Brian: here
51:17
Brian: with
51:17
Brian: ai.
51:18
Brian: This
51:19
Brian: is,
51:19
Brian: if
51:19
Brian: you
51:19
Brian: haven't
51:19
Brian: seen
51:19
Brian: this
51:20
Brian: yet,
51:20
Brian: and
51:20
Brian: I
51:20
Brian: have
51:20
Brian: beta
51:20
Brian: access
51:21
Brian: to
51:21
Brian: it,
51:21
Brian: it's
51:21
Brian: not
51:21
Brian: publicly
51:22
Brian: available.
51:22
Brian: These
51:22
Brian: are
51:22
Brian: ChatGPT
51:23
Brian: plugins.
51:25
Brian: They
51:25
Brian: literally
51:25
Brian: last
51:26
Brian: week,
51:26
Brian: or
51:26
Brian: I
51:26
Brian: think
51:26
Brian: a
51:27
Brian: week
51:27
Brian: and
51:27
Brian: a
51:27
Brian: half
51:27
Brian: ago,
51:27
Brian: maybe
51:27
Brian: announced
51:28
Brian: it,
51:29
Brian: and
51:29
Brian: there's
51:29
Brian: only
51:29
Brian: eight
51:30
Brian: apps
51:30
Brian: in
51:30
Brian: here
51:30
Brian: right
51:30
Brian: now.
51:31
Brian: These
51:31
Brian: ones,
51:31
Brian: or
51:31
Brian: maybe
51:31
Brian: there's
51:32
Brian: a
51:32
Brian: little
51:32
Brian: bit
51:32
Brian: more
51:32
Brian: Wolf
51:33
Brian: or
51:33
Brian: Malfa
51:33
Brian: speak,
51:34
Brian: OpenTable,
51:35
Brian: whatever.
51:36
Brian: But
51:36
Brian: this
51:36
Brian: is
51:36
Brian: the
51:36
Brian: new
51:36
Brian: app
51:37
Brian: store.
51:37
Brian: There's
51:38
Brian: literally
51:38
Brian: no
51:38
Brian: reason
51:38
Brian: to
51:38
Brian: have
51:39
Brian: an
51:39
Brian: app
51:39
Brian: in
51:39
Brian: the
51:39
Brian: app
51:39
Brian: store
51:39
Brian: unless
51:40
Brian: you're
51:40
Brian: playing
51:40
Brian: a
51:40
Brian: game
51:41
Brian: or
51:41
Brian: doing
51:41
Brian: something
51:41
Brian: that
51:42
Brian: this
51:42
Brian: is
51:42
Brian: the
51:42
Brian: new
51:42
Brian: interface.
51:43
Brian: So
51:44
Brian: what
51:44
Brian: this
51:44
Brian: can
51:44
Brian: do
51:44
Brian: now
51:45
Brian: is
51:45
Brian: you
51:45
Brian: can
51:45
Brian: build
51:45
Brian: an
51:46
Brian: app
51:46
Brian: for
51:46
Brian: this
51:46
Brian: just
51:46
Brian: Instacart
51:47
Brian: and
51:47
Brian: Expedia
51:47
Brian: has,
51:48
Brian: and
51:48
Brian: you
51:48
Brian: can
51:48
Brian: talk
51:48
Brian: to
51:49
Brian: chat
51:49
Brian: G
51:49
Brian: P
51:49
Brian: T
51:50
Brian: in
51:50
Brian: natural
51:51
Brian: language
51:51
Brian: right
51:51
Brian: here
51:53
Brian: and
51:53
Brian: you
51:53
Brian: can
51:53
Brian: select
51:54
Brian: these
51:54
Brian: plugins
51:54
Brian: and
51:54
Brian: it
51:55
Brian: will
51:55
Brian: look
51:55
Brian: for
51:55
Brian: real-time
51:56
Brian: prices
51:56
Brian: on
51:56
Brian: Expedia.
51:57
Brian: It
51:57
Brian: will
51:57
Brian: be
51:57
Brian: able
51:57
Brian: to
51:57
Brian: book
51:58
Brian: restaurant
51:58
Brian: reservations
51:59
Brian: for
51:59
Brian: you
51:59
Brian: by
51:59
Brian: just
51:59
Brian: saying
52:00
Brian: Book
52:00
Brian: a
52:00
Brian: table.
52:01
Brian: It
52:01
Brian: will
52:01
Brian: connect
52:02
Brian: to
52:02
Brian: your
52:02
Brian: Open
52:02
Brian: OpenTable
52:02
Brian: account
52:02
Brian: and
52:03
Brian: make
52:03
Brian: your
52:03
Brian: reservation.
52:04
Brian: You
52:04
Brian: can
52:04
Brian: ask
52:05
Brian: it
52:05
Brian: for
52:05
Brian: a
52:05
Brian: vegan
52:05
Brian: meal
52:05
Brian: plan
52:06
Brian: and
52:06
Brian: the
52:06
Brian: ingredients
52:06
Brian: that
52:06
Brian: you
52:06
Brian: need,
52:07
Brian: and
52:07
Brian: it
52:07
Brian: will
52:07
Brian: put
52:07
Brian: the
52:07
Brian: items
52:08
Brian: in
52:08
Brian: your
52:08
Brian: Instacart
52:08
Brian: cart
52:09
Brian: and
52:09
Brian: it
52:09
Brian: will
52:09
Brian: order
52:09
Brian: them
52:09
Brian: for
52:09
Brian: you.
52:11
Brian: This
52:11
Brian: is
52:12
Brian: it
52:12
Brian: right
52:12
Brian: here.
52:13
Brian: You're
52:13
Brian: looking
52:13
Brian: at
52:13
Brian: the
52:14
Brian: website
52:14
Brian: that
52:14
Brian: you're
52:14
Brian: gonna
52:15
Brian: come
52:15
Brian: to
52:15
Brian: for
52:16
Brian: 92%
52:17
Brian: of
52:17
Brian: things.
52:19
Brian: This
52:19
Brian: is
52:19
Brian: it.
52:19
Mike: Wouldn't
52:20
Mike: it
52:20
Mike: be
52:20
Mike: cool
52:20
Mike: if
52:21
Mike: our
52:21
Mike: Campground
52:21
Mike: reservation
52:22
Mike: companies
52:23
Mike: link
52:23
Mike: into
52:23
Mike: that
52:24
Mike: so
52:24
Mike: people
52:25
Mike: could
52:25
Mike: use
52:25
Mike: that?
52:25
Brian: I've
52:26
Brian: already
52:26
Brian: proposed
52:26
Brian: it
52:26
Brian: to
52:26
Brian: one.
52:27
Brian: I'm
52:27
Brian: just
52:27
Brian: waiting
52:27
Brian: for
52:27
Brian: them
52:27
Brian: to
52:27
Brian: let
52:27
Brian: me
52:28
Brian: do
52:28
Brian: it
52:28
Brian: because
52:28
Brian: we
52:28
Brian: have
52:28
Brian: developer
52:29
Brian: access
52:29
Brian: to
52:29
Brian: build
52:29
Brian: it.
52:30
Christine: Nice.
52:31
Christine: Yeah,
52:31
Christine: I
52:32
Christine: don't
52:32
Christine: know.
52:32
Christine: I'm
52:32
Christine: excited,
52:33
Christine: but
52:33
Christine: I'm
52:33
Christine: always
52:34
Christine: excited.
52:34
Christine: I
52:35
Christine: always
52:35
Christine: wanna
52:35
Christine: see
52:35
Christine: the
52:35
Christine: new
52:36
Christine: thing
52:36
Christine: that
52:36
Christine: happen.
52:37
Christine: I
52:37
Christine: might
52:37
Christine: be
52:37
Christine: doom
52:38
Christine: and
52:38
Christine: gloom
52:38
Christine: when
52:38
Christine: I
52:38
Christine: tell
52:39
Christine: people
52:39
Christine: about
52:40
Christine: business
52:40
Christine: operations.
52:40
Christine: Willing
52:41
Christine: to
52:41
Christine: adopt
52:41
Christine: new
52:42
Christine: things.
52:42
Christine: I'm
52:42
Christine: for
52:43
Christine: it.
52:43
Christine: And
52:43
Christine: you
52:43
Christine: and
52:43
Christine: I
52:43
Christine: have
52:44
Christine: had
52:44
Christine: conversations.
52:45
Christine: I'd
52:45
Christine: rather
52:45
Christine: stuff
52:46
Christine: be
52:46
Christine: accessible
52:47
Christine: to
52:47
Christine: people.
52:47
Christine: So
52:47
Christine: if
52:48
Christine: this
52:48
Christine: is
52:48
Christine: a
52:48
Christine: way
52:48
Christine: for
52:48
Christine: more
52:49
Christine: people
52:49
Christine: to
52:49
Christine: get
52:49
Christine: the
52:50
Christine: help
52:50
Christine: they
52:50
Christine: need,
52:51
Christine: then
52:51
Christine: let's
52:51
Christine: go
52:51
Christine: for
52:52
Christine: it.
52:52
Brian: Yeah,
52:52
Brian: you
52:52
Brian: can
52:52
Brian: chain
52:52
Brian: 'em
52:52
Brian: all
52:53
Brian: together
52:53
Brian: too.
52:53
Brian: You
52:53
Brian: can
52:53
Brian: say,
52:54
Brian: come
52:54
Brian: up
52:54
Brian: with
52:54
Brian: a
52:54
Brian: meal
52:54
Brian: plan
52:55
Brian: and
52:55
Brian: then
52:55
Brian: book
52:55
Brian: me
52:55
Brian: a
52:55
Brian: flight
52:56
Brian: to
52:56
Brian: do
52:56
Brian: what?
52:56
Brian: And
52:56
Brian: it'll
52:56
Brian: do
52:57
Brian: it
52:57
Brian: all
52:57
Brian: in
52:57
Brian: three
52:57
Brian: steps
52:58
Brian: right
52:58
Brian: in
52:58
Brian: a
52:58
Brian: row.
52:58
Christine: I
52:58
Christine: guess
52:58
Christine: I'm
52:59
Christine: coming
52:59
Christine: to
52:59
Christine: see
52:59
Christine: you
53:00
Christine: guys
53:00
Christine: and
53:00
Christine: we're
53:00
Christine: going
53:01
Christine: out
53:01
Christine: to
53:01
Christine: eat
53:01
Christine: so
53:02
Christine: I
53:02
Christine: can
53:02
Christine: use
53:02
Christine: it
53:02
Christine: for
53:02
Christine: traveling
53:03
Christine: to
53:03
Christine: Canada
53:04
Christine: and
53:04
Christine: I'm
53:04
Christine: booking
53:05
Christine: us
53:05
Christine: a
53:05
Christine: restaurant.
53:06
Brian: Yeah,
53:06
Brian: it's
53:06
Brian: an
53:06
Brian: interesting
53:07
Brian: world
53:07
Brian: we
53:07
Brian: live
53:07
Brian: in,
53:08
Brian: so
53:08
Brian: I,
53:09
Brian: yeah,
53:09
Brian: I
53:09
Brian: know
53:09
Brian: I
53:09
Brian: sound
53:10
Brian: paranoid
53:10
Brian: and
53:11
Brian: like
53:11
Brian: I'm
53:11
Brian: moving
53:12
Brian: too
53:12
Brian: fast
53:12
Brian: and
53:12
Brian: that
53:13
Brian: nobody
53:13
Brian: understands
53:13
Brian: what
53:13
Brian: I'm
53:14
Brian: talking
53:14
Brian: about,
53:14
Brian: but
53:15
Brian: I
53:15
Brian: can
53:15
Brian: barely
53:15
Brian: keep
53:15
Brian: up
53:15
Brian: with
53:16
Brian: this
53:16
Brian: stuff.
53:17
Brian: Yeah.
53:17
Brian: That's
53:17
Brian: awesome.
53:18
Brian: Anyway,
53:19
Brian: thank
53:19
Brian: you
53:19
Brian: guys.
53:19
Brian: I
53:19
Brian: appreciate
53:20
Brian: you
53:20
Brian: joining
53:20
Brian: us
53:20
Brian: for
53:20
Brian: another
53:20
Brian: episode
53:21
Brian: of
53:21
Brian: MC
53:21
Brian: Fireside.
53:22
Brian: Chats.
53:22
Brian: We
53:22
Brian: still,
53:23
Brian: did
53:23
Brian: we
53:23
Brian: never
53:23
Brian: say
53:23
Brian: the
53:23
Brian: word
53:24
Brian: the
53:24
Brian: whole
53:24
Brian: episode?
53:26
Brian: I
53:26
Brian: don't
53:26
Brian: think
53:26
Brian: so.
53:27
Brian: I
53:27
Brian: have
53:27
Brian: no
53:27
Brian: idea.
53:28
Brian: But
53:28
Brian: either
53:28
Brian: way,
53:28
Brian: we're
53:29
Brian: getting
53:29
Brian: there.
53:29
Brian: We
53:29
Brian: put
53:29
Brian: it
53:30
Brian: up
53:30
Brian: on
53:30
Brian: the
53:30
Brian: screen
53:30
Brian: enough,
53:30
Brian: okay.
53:31
Brian: Thank
53:31
Brian: you
53:31
Brian: guys.
53:31
Brian: Take
53:32
Brian: care.
53:32
Brian: Have
53:32
Brian: a
53:32
Brian: good
53:32
Brian: week.
53:33
Brian: Thanks.
53:33
Christine: Chat
53:34
Christine: soon.