If you disappeared tomorrow, would your customers care?

Tearsheet Podcast: Exploring Financial Services Together · Nov 4, 2026 · 7m

For Episode 3, we asked a simple question: Which fintechs would we genuinely miss if they disappeared tomorrow? Millions of users don't necessarily mean a company has built a bomb product or something people can't live without. Customers might stay for convenience, better pricing, or simply because switching hasn't crossed their minds. Zack chose PayPal, drawing on his own experience with the company. Sara picked Wise and Stripe, pointing to two sources of lasting value: solving a specific problem well and becoming difficult to replace within a business.