Latest / Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
How to Keep Clients Longer Without Chasing Them with Darby Copenhaver | Ep #813
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Is churn currently a problem with your agency clients? Are you aware of the reasons they decide to leave? It may be time to think hard about your onboarding process, client communication, and generally the ways you're ensuring client satisfaction. The difference often comes down to positioning: are you operating as a trusted advisor or simply completing tasks? Today's special guest knows that agencies that prioritize client satisfaction, embrace accountability, and focus on becoming…
The skinny
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