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TRUITY CREDIT UNION · One on One With a Professional

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  Good morning, good morning, good morning, and welcome, welcome, welcome.
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  It's time now for one on one with the pro and it is Truity
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  Credit Union in the house. So we've got Missari. How you doing,
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  How you doing today? Doing good? How are you all right? Sarah?
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  But what we got going on here? We've got the internship right,
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  Yes, yes, we're really excited to be kicking off our internship program here
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  in the next couple of weeks and just wanted to come on and talk about
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  it a little bit. Well, first of all, interns, they you
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  get a pretty good breadth of knowledge just being an intern anywhere, but especially
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  in a great financial institution that's got a lot of history. And they just
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  happened to turn eighty five about a week or so ago. Yes, at
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  Truity Credit Union. That's a kind of unique and unduplicatable. How does one
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  become an intern at the Truity Credit Union? Yeah, for sure. So
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  there's you know, a couple of different ways that you can apply for an
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  internship, the main one being our careers website. So if you go to
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  careers dot trudycu dot org, there's direct application there for a local internship here
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  in Bartlesville, where you're going to be able to learn everything from you know,
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  how to bank just in general too. You know, we'll teach you
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  different financial things as well as getting some real world corporate experience as well.
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  So, and you got to remember that your corporate culture, folks at Truity,
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  is really a very darn good model and I think maybe other maybe edities
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  should adopt it because I don't see any sour faces when I walk in.
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  I see folks who are very very very capable one and two very very very
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  content with their their job and the people they work with. And it's all
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  because their team, and it's all about working as a team. Yes,
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  we have such a great culture of teamwork at Trudy, and it really comes
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  down for us to everyone who works at Trudy has the same desire in the
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  same one really to serve our members' interests, which goes right in line with
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  what our mission is to serve our members. So it's really just kind of
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  crazy to think about how every single person who works there has that same goal
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  in mind. So what are your ages for your interns are you looking at?
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  Yes, so we actually will accept interns in high school and college.
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  So if you go to a local college or high school, you're eligible for
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  the internship, So it kind of opens it up pretty broadly. Well,
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  Sarah, But if I got to tell you, that's a beautiful building that
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  you have downtown and the new one, as I let some people call it,
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  the new one down on Washington, is really an eye catcher and a
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  piece of art. But you also see a little bit of history when you
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  walk in the doors, and it's supposed to be because this is a part
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  of our town's history after all, you know, Truity got started right here
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  in Bartlesville with a few ladies of all things. Yes, and we wouldn't
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  and seeing lady interns, yeah, lots of lady interns. Absolutely. We
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  want anyone and everyone who's interested. Sure, so far, we've been very
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  blessed. We've had, you know, a ton of interest in our internships.
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  So it is kind of a competitive market to get into the internship.
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  So we've been we've been very blessed to have lots of or lots of interest
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  in the internship and continue to see that as well. Now, what will
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  the interns be exposed to? Will they be exposed to a little bit of
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  everything or just maybe a handful of things or give us a little look.
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  See. Yeah, so the interns will be exposed to a little bit of
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  everything. So they'll each have their own department that they'll be assigned to work
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  with, so that could be it. It could be our contact center,
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  our lending departments, marketing, business development. So they'll have their own specific
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  home, if you will. But they do tend to kind of work together,
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  and they have a project that they work on throughout the nine week program,
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  so they kind of get to work together as well to get a little
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  insight to all of it. This is great. You've had interns for quite
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  a while, but it seems like it's kind of a popular thing. Yes,
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  So no pushing, no crowding kids. Okay, apply online, wait
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  your turn. But still, you know, the thing is is that with
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  some companies they go, oh, it's the intern Well that's not the way
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  it is at at Truity. You're kind of excited to see people wanting to
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  learn. That. Yes, absolutely, we're excited to see people who want
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  to learn, and we're excited to teach them as well. Especially you know,
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  since we open it up to high school and college students that really,
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  you know, broad instat as well. So you know, they may not
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  have ever interviewed with a company before, so we get to be their first
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  interview. We get to be their first offer that they've ever had before,
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  so we get to walk them through a lot of those first and provide them
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  with that, you know, real experience. They're getting to do those things
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  just like any other higher wood, So they're getting some real world experience even
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  before before they even start. You know. That's that's one thing that they
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  had internships back in the nineteen hundreds, just not as many, right,
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  and my goodness sakes, there are so many people I know that who are
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  older would say, my goodness sakes, that that would have paid off big
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  dividends. But now they have children, now they have grandchildren, and they
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  can direct them into these programs such as the one that Truity is offering with
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  internships, because it really does give you a taste of what is going on,
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  what is real, and it's not just your textbook and your chalkboard or
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  your wipe or race board or whatever they use these days to educate kids back
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  meaning stone tablets. But you know, it's a long time ago, but
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  it's really it's a day at the office. As they say, absolutely,
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  they're going to have real world tasks that they're going to be assigned to do.
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  So it's going to be just like having a job, and they're going
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  to have to show up on time. And you know, we'll do performance
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  reviews with them throughout the program as well, so that they're going to get
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  real life feedback as well on how they're doing. So they're going to get
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  it all. They're going to get a true taste of a corporate job.
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  This is good. This is really good. Even though some kids might dread
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  a review or something like that, just remember you're going to get that every
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  two weeks. It's called a paycheck exactly, but it's it is something else.
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  It is really nice that you take an interest in the young folks and
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  bringing them on board and giving them a real inside look at how one of
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  our financial institutions right here in Barbleville operates. Now, you are a credit
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  union, which means you operate differently than what a traditional bank would operate.
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  Imagine they get a little insight into them. Yeah. Absolutely. One of
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  the first thing, or one of the first things that we teach any new
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  hire is what the difference between a credit union and the bank is so question
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  one. Yeah, they're going to get after what's your name? Yes,
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  they're going to get to know all of those things. And you know,
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  and as we've been recruiting for these we try to tell people that upfront as
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  well, that you know, there is a difference, and the main difference
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  is the service. So we really have that desire to serve our members and
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  we really you can see that when you go in and you see the smiling
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  faces and the people who are knowledgeable, and we hope our interns are going
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  to be like that as well. One thing that's really cool is that you
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  can get a question answered and it doesn't matter really who you ask. They
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  if they don't have the answer, they'll point you to someone who does.
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  Whether you go in and you talk to someone, one of the teller is
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  if you go to one of the folks, they help center there physically,
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  or you can actually call in or even chat. Yeah, I can compare.
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  Absolutely, you can come into a branch, you can chat someone on
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  our digital banking or on our website. You can call into our contact center.
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  So there's tons of different ways that you're able to connect with someone to
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  get some answers for whatever problems you have, and don't remember, there are
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  no really silly questions because if you don't know the answer, chances are you're
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  going to get the answer that you know comes up. You're not going to
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  be judged. No, no, no, that's not the way that it
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  works here. So they can kind of they can really put you in touch
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  with where you need to go, whether it's a website, whether it's a
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  human being, and whether it's anything or maybe just something that you on your
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  own can do. Yeah. Absolutely, there's tons of different ways to get
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  answers. And I'm one of those people. If I have a question,
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  I'm going to ask it if it's silly or not. And you know,
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  people are just very eager to answer those questions as well. There you go,
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  and of course with your interns, they'll be asking a lot of questions.
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  Absolutely. Absolutely, now really amazing facilities that we have here locally.
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  But I understand that we've been growing a little bit. Yes, absolutely,
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  we have been growing. So we've opened a couple of new branches up in
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  our Lawrence market and the Laitha in the last couple of months, so we're
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  growing there. And really we're just trying to grow all over the place,
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  So no one thing you got to remember even though you do your your banking
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  physically, your your credit union work your locally. If you're a student and
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  you if you've got if you've got a Trudy debit card, it'll work anywhere,
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  right, Yes, it'll work anywhere. And your Apple work everything,
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  and the Apple workout doesn't know zip code. No. The app is a
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  wonderful tool as well if you have any you know, problems or need to
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  check in a balance. If we have tons of different tools where you can
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  check your credit score and you can do all of these different things on the
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  app. So it's a really great tool to use as well. You know
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  what that electronic uh GisMo has done to help relationships. Remember when people used
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  to write things down on the check register. Yeah, and one of the
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  parties on set account might not always remember to write down something physically on that
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  register. Well that that app does it for you. Yeah, does it
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  for you? It does it all for It saves a lot of kitchen table
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  talk that could get elevated. Yeah. Absolutely, I would know nothing about
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  that. Yeah, but it solves a lot more problems than just knowing what's
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  in your count Yes, that's all I'm got. I just said that for
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  a frand okay, all right, all right, right there we go.
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  But once again, it is a truey Credit Union eighty five years old.
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  Did you guys, you know, have a little party or something like you're
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  just another day at work. Yeah, we we haven't done a super big
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  celebration. We recently we had a groundbreaking up in Lawrence for a new branch
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  that we're getting ready to start constructing. So that was a pretty big deal
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  for us. But as far as like a true celebration, I think every
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  day is a celebration of how long we've been around. So I love her
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  attitude. I love her attitude. It's infectious and that's kind of what you're
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  gonna get when you would do business with Truity Credit Union, or if you
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  said your child into become a a in turn, Yeah, the hard drive
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  had a little skip going on there, But this is really what it's all
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  about. Truitycu dot org is the website truitycu dot org. You can find
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  out anything you find out about the internships. You can also find out about
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  different tools that you can use and also other different services that Truity offers a
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  myriad of different things. Be quite honest with you, I'm kind of technology
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  challenged, Yeah, a little bit. You get that way when you're sixty
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  something. But your website is very easy to navigate. Yes, yes,
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  it is very easy to use, very user friendly, and it has tons
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  of tools on it. So if you're looking for, you know, a
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  job, or even looking to you know, just bank with us and set
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  up an account with us. You can do all of that from our website.
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  So it'll direct you to all the different places and has tons of different
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  tools and and all of those things so that you have all of those tools
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  easily accessible so that you're able to do whatever you're kind of looking to do.
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  And even if you have a question about how something works, you've got
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  nice little explainers that go along with that too, and you have a search
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  engine on there as well. So if you're really not good at navigating,
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  you just kind of asked that bunch of button, it pops right up.
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  That is so cool. Yes, that is so cool. And once again,
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  with the internships, how do we go about getting the applications in again?
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  Yep, So if you're going to apply for the internship, all you
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  have to do is go to careers dot trudycu dot org. Under the Bartlesville
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  section, there's a local internship posting. All you have to do is click
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  on it and it'll take you directly to the application. Very good, Very
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  good. I like this. I like this. You know, by the
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  way, I ran into a good friend of Truity former CEO don't Oh yeah,
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  just last weekend we were eating cheese and sandwiches together. That's awesome.
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  But what I was getting getting at is that every time there's an event here
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  in Bartlesville or anywhere regentally, whether it's for you know, a nonprofit or
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  just civicavat or maybe even just watching your kids play ball, you can't escape
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  the company of one of your friends. From True to Decredit Union, you
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  folks are everywhere. Yes, we are all over the place. That's one
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  really great thing about you know, the fact that we were founded here in
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  Bartlesville. You know, we are here, we live and we work here
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  just like everybody else. So we're at the community events. We sponsor a
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  lot of community events, and that's something our interns are going to get to
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  experience as well. They'll get to have a community service day where they'll all
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  go out together and give back to the community as well. That's great.
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  They're going to learn how important that really is and that is like it's a
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  very big part of your corporate culture. Absolutely being everywhere and just helping out
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  and everything. Once again, Truity Credit Union and that's Truity CEU dot org
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  is their website and you can get there for details and if you have a
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  question, you know what. The website even has a phone if you don't
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  feel too good about being on the computer. Absolutely, and a human will
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  answer yes, yes, So do you have people who will answer the calls?
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  Oh? Man, that is really something else. I want to thank
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  you very much, sarahth for coming in here. You never come in often
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  enough. I mean you've been here like what three times in the last three
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  months. But you know, if we can spring at you know, we'll
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  do that for you. Absolutely. Alrighty folks, you've been listening to one
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  on one with the pro as we have been talking with our friends here from
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  Truity Credit Union. Our saving rates are now as high as five percent.
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  Go to truitycu dot org for details. That is Truity see you dot org.
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  All right, this has been one on one with the pro. Thanks
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  for listening to One aland the Professional A paid presentation in fourteen ebret k one