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Latest / The West of Perfection Podcast

How to Manage Up | Organizational Culture Series | Ep. 16

In the third installment of the Organizational Culture Series, Erin Van de Voorde and Mary Katherine Wathen tackle the often-misunderstood skill of managing up. Backed by striking statistics, they unpack why so many employees stay silent, how leaders unintentionally shut down feedback, and what healthy two-way communication looks like. Packed with illuminating stories — ranging from a CEO who spent six months walking the floors to a sales rep who mastered the art of wasting time — this episode offers practical ways to build trust and psychological safety in both directions.

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