The Patient Payment Systems for Clinic Owners to Reduce AR and Train Teams with Jean and Debbie

Rehabbing Your Revenue Cycle · Feb 18, 2026 · 37m

In this episode of Rehabbing Your Revenue Cycle Podcast, host Robert Kowalick sits down with Debbie Powell, Co-Founder and Owner, and Jean Weatherly, Director of Administration, at HealthActions Physical Therapy and Fitness, to discuss one of the most common revenue leaks in private practices today: patient cost shares. Together, they share how their clinic successfully improved cash flow by optimizing their patient financial responsibility policies and processes. Even though patient payments account for over 18% of HealthActions revenue, patient AR accounts for less than 1% of their total…