SE01 E45 - The Journey of Personalization in Tech | With Tom Charman
In this conversation, Tom Charman, co-founder of Blok, discusses the innovative approach of his company in helping product teams predict customer behavior before implementing changes. He shares insights on his personal journey, leadership style, the importance of trust, and the necessity of customer engagement. Tom emphasizes the balance between innovation and sustainability in technology, the significance of learning from mistakes, and the values that guide his leadership. He also reflects on the importance of mental health and continuous learning in a fast-paced environment, concluding with…
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