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Latest / Sarah Knows Support Workers

17 Years in the Disability Sector: Lessons Every Support Worker Needs to Hear | Sarah Heriot

What do you learn after 17 years in the disability sector?

In this episode, Sarah Heriot reflects on her journey through support work — from the early days to the major shifts in advocacy, choice, and independent living we see today.

Sarah shares real, lived lessons from working directly with people with disability, watching the sector evolve, and learning what truly creates better outcomes. This is an honest conversation about what’s changed, what’s improved, and what support workers need to hold onto as the sector keeps moving forward.

This episode is for NDIS support workers, independent…

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