Latest / Off the Chart: A Business of Medicine Podcast
S1 Ep101: Denied claims and AI, with Clarissa Riggins of Experian Health
Denied claims are cutting deeper into practice revenue — and the numbers are getting worse.
In this episode, Medical Economics Managing Editor Todd Shryock talks with Clarissa Riggins, chief product officer at Experian Health, about the company’s 2025 State of Claims Report.
Riggins explains why claim denials are rising, how inaccurate patient data and staffing shortages are fueling the problem, and where artificial intelligence (AI) can make a measurable difference. She also discusses how practices can use automation and predictive analytics to prevent denials before they happen, and why…
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