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Revolutionizing Crisis Response: Lessons from the Towing Industry · Towing News Now

• 0:06
  Speaker 1: Welcome one and all to the American Towing and Recovery Institute podcast.
• 0:10
  Speaker 1: Remember, this is your podcast to promote faith, education, positive public relations and networking within the professional and business-minded towing and recovery industry.
• 0:23
  Speaker 1: I'm your co-host, DJ Harrington, better known as the Toe Doctor, and I'm honored, as always, as the co-host of today's episode of 40-gear towing industry veteran and the founder of American Towing and Recovery Institute, Wes Wilburn.
• 0:41
  Speaker 1: So, Wes, would I further do how you're doing today, DJ?
• 0:45
  Speaker 2: I'm doing wonderful, great, sunny day.
• 0:49
  Speaker 2: Here in the Carolinas we just got through a whole lot of rain.
• 0:54
  Speaker 2: As I'm talking to you, friends in upstate New York and New Hampshire, vermont, are going through tremendous downpours of rain and whatnot and flooding.
• 1:02
  Speaker 2: So I do want to, even though this is a little bit delayed, I do want all our listeners now in that part of the world.
• 1:08
  Speaker 2: We're thinking about y'all and praying for you, boy.
• 1:11
  Speaker 2: They got some real devastation up there.
• 1:12
  Speaker 2: So I know the towing industry is going to probably be working around the clock for helping their communities get things right again.
• 1:18
  Speaker 2: That's something I don't think a lot of people pay attention to is how much the towing industry, the service they bring to their communities to help in times like this, not only with traditional Towing and Recovery but just moving all kinds of stuff.
• 1:36
  Speaker 2: The industry should be very proud of how they come to the aid of their communities and so resource most communities.
• 1:44
  Speaker 2: It's so readily available.
• 1:45
  Speaker 2: Most communities probably don't give it the appreciation they should.
• 1:49
  Speaker 2: So I just want to be let our friends in the Northeast know we're praying for them through these rough times and oh, everybody's okay and be safe out there.
• 1:58
  Speaker 1: So I got to tell you.
• 2:00
  Speaker 1: You know, two weeks ago you hit over 10,800 listeners and I know that after today's episode and the next one or two you're going to be well into 11 and 12,000 listeners.
• 2:14
  Speaker 1: So we thank each and every country that is listening to us and at the later end we'll talk about the UK people and we'll talk about the Midwest Regional Towing Show.
• 2:25
  Speaker 1: So I'll answer back over to you.
• 2:27
  Speaker 1: Thanks, cj.
• 2:31
  Speaker 2: Another thing I'm pretty thankful for this week is I just went to Duke for my annual checkup with Parkinson's and whatnot and the doctor tells me I'm doing pretty good.
• 2:42
  Speaker 2: Things are not progressing that much and slight little differences when they did some tests on me and whatnot, but it really made me feel good about things and had a couple little problems, some medication causing some side effects.
• 2:57
  Speaker 2: I can't thank my wonderful wife, april, so much for figuring that out for me.
• 3:00
  Speaker 2: But I was a little bit down with the sore shoulder and whatnot and I'm on the bed now so we're real thankful for that.
• 3:07
  Speaker 2: And a whole lot of people reach out to me when they either heard or saw about that and I really appreciate it.
• 3:14
  Speaker 2: So I don't mean to talk about me too much but I just wanted to let people know that I am on the bed and I'm feeling good and thankful for my wife finding that situation with the medication, the side effects situation, so feeling real good.
• 3:31
  Speaker 2: How are you doing medically, dj?
• 3:32
  Speaker 2: How are you feeling?
• 3:33
  Speaker 2: You know?
• 3:34
  Speaker 1: I'm okay, as I tell people I walk slow, but at least I'm walking.
• 3:39
  Speaker 1: That's right.
• 3:40
  Speaker 1: But I want you to know, Wess, a lot of people have prayed for you, so I'm going to pass that message on to my wife.
• 3:48
  Speaker 1: She has her church praying for you on a regular basis for Parkinson's, and her prayer group talks about praying not just for Wess but for all the people that suffer from Parkinson's.
• 4:03
  Speaker 1: And we have a lot of military people that drink water in the camp base there and they have Parkinson's.
• 4:13
  Speaker 2: Yeah, a lot of different people are affected with it and it affects different people differently.
• 4:19
  Speaker 2: We're blessed to be part of a local support group here in Fayetteville that we're helping kind of coordinate and I met some really spectacular individuals through that and definitely different people that affect a different pace and different speed.
• 4:35
  Speaker 2: You know I didn't tell you about this one, dj.
• 4:37
  Speaker 2: I'm going to a boxing program nowadays.
• 4:39
  Speaker 2: It's called Rock Steady and it's designed specifically for Parkinson's and it's all about working out and everything.
• 4:49
  Speaker 2: They do put gloves on you and you do, you know, hit the bag a little bit, not you know each other or nothing.
• 4:57
  Speaker 2: And there's several members of the Parkinson's group that I met that are doing the Rock Steady thing.
• 5:03
  Speaker 2: Yeah, some folks are in their 80s and they're passing, you know, walking around the gym and you have two young ladies both of them, like I say in the you know 80s and 70s, the two of them.
• 5:17
  Speaker 2: When they passed me the second time, I asked me the second time walking around the gym.
• 5:22
  Speaker 2: I knew I was in trouble and they take it real seriously and it's great exercise, so I'm participating in that.
• 5:30
  Speaker 2: I'm going to start again.
• 5:32
  Speaker 2: I did one of the sessions and it darn near killed me and then I stopped going because that was right at the beginning of the shoulder trouble and then that hit.
• 5:45
  Speaker 2: You know, a lot of the exercises were hurting the shoulder real bad and I also had a busy travel schedule the last couple of weeks.
• 5:52
  Speaker 2: But I'm scheduled to go tomorrow and I'm going to start going and again, I'm telling you.
• 5:57
  Speaker 2: It's a workout that kicks you.
• 5:59
  Speaker 2: You know what.
• 5:59
  Speaker 2: So thankful to have such resources here in town and there's a couple of different people that are really standout individuals helping the Parkinson's patients here in our area.
• 6:13
  Speaker 1: That's fantastic.
• 6:13
  Speaker 1: And I first want to go to everyone who's having an illness or you know, because you know I'm the guy.
• 6:21
  Speaker 1: I stand for the flag and kneel for the cross, so I'm always praying for people.
• 6:27
  Speaker 2: Yeah Well, thank you, dj.
• 6:28
  Speaker 2: We're appreciated on this end, and I know other people do as well.
• 6:33
  Speaker 1: Now who's our guest for today?
• 6:37
  Speaker 2: We have returning guests and friends of the podcast, brian and Bree Vrenwalski, when I talk to them about some of the stuff we've been doing together and what we're going to do together.
• 6:48
  Speaker 2: So, brian and Bree, how about a short introduction?
• 6:53
  Speaker 4: How we doing, gentlemen, I'm Brian Riemalski, with Riemalski Towing Out of Amire, new York, owner of the company Third Generation.
• 7:02
  Speaker 2: This is my wife Bree Hi, chuck Hi.
• 7:04
  Speaker 4: West Hi DJ Hi Chuck Hi West Hi DJ Hi West Hi West.
• 7:06
  Speaker 3: Hi DJ, hi West, hi West, hi West, hi West, hi West, hi West.
• 7:08
  Speaker 3: My name is Bri.
• 7:12
  Speaker 2: What's your?
• 7:12
  Speaker 3: last name Bri Bryn Wolfky.
• 7:14
  Speaker 3: Thank you.
• 7:17
  Speaker 2: I wanted to clear that up for the listeners.
• 7:21
  Speaker 3: Newly Brianna Bryn Wolfky.
• 7:26
  Speaker 2: I wanted to clear that up for the listeners in your home audience.
• 7:30
  Speaker 3: Yes, thank you.
• 7:30
  Speaker 3: We are now husband and wife, more than just friends.
• 7:36
  Speaker 2: Just trying to help out wherever I can, bri.
• 7:37
  Speaker 2: So Brianna Bryn, as I've had him on the podcast before.
• 7:45
  Speaker 2: They have a small family towing business.
• 7:47
  Speaker 2: I'll have Brianna tell you a little bit about that in a minute.
• 7:50
  Speaker 2: They've also jumped in and been helping with the institute, with training and representing us at shows and many things.
• 7:57
  Speaker 2: So I want to talk about some of the stuff that we've done.
• 8:00
  Speaker 2: We just did a great choir tour cross training class together and got another one coming up.
• 8:06
  Speaker 2: So we're right up here against the hard breaks.
• 8:10
  Speaker 2: I need to take a short commercial break and we'll be right back with our guest.
• 8:14
  Speaker 2: Hang around, let's finish.
• 8:20
  Speaker 5: One of the best classes for towing operators is just around the corner.
• 8:24
  Speaker 5: Hybrid electric vehicle operations, hosted by the towing and recovery professionals of Louisiana, is going to be held on Tuesday, july 25th.
• 8:32
  Speaker 5: Students will come and interact with the industry's leaders in hybrid and electric vehicle safety.
• 8:37
  Speaker 5: This high impact eight hour course is designed to equip all first responders and towing recovery providers with the knowledge, skills and abilities to safely and compliantly interact with hybrid and electric vehicles.
• 8:50
  Speaker 5: Students will experience hands-on sessions specific to first responders and towing recovery providers.
• 8:57
  Speaker 5: The first towing operations is hosted by Energy Security Agency, ersca and the towing recovery professionals of Louisiana.
• 9:07
  Speaker 5: It's going to be held Tuesday, july 25th, 9 am until 5 pm at the Shreveport Fire and Police Training Academy.
• 9:14
  Speaker 5: To register, go to energysecurityagencycom, click on events and find Louisiana.
• 9:19
  Speaker 5: We look forward to seeing you there.
• 9:25
  Speaker 5: The folks at Purpose Record are record specialists.
• 9:27
  Speaker 5: They are the best-selling and most sought-out equipment or snow plows.
• 9:30
  Speaker 5: Purpose Record exclusively specializes in towing and hauling, from parts in service to financing.
• 9:35
  Speaker 5: They remain focused on providing the best service and customer care to the towing and hauling industry.
• 9:41
  Speaker 5: Even in these trying times, purpose Record works hard to meet the needs of its customers.
• 9:46
  Speaker 5: They are the preferred distributor in North America for purchasing towing and recovery equipment.
• 9:51
  Speaker 5: For more information, visit them on the web at purposerecordcom, or speak to a specialist by calling 636-639-9700.
• 10:02
  Speaker 5: That's 636-639-9700.
• 10:06
  Speaker 5: Celebrating 40 years in the towing industry that's PurposeRecordcom.
• 10:12
  Speaker 1: Welcome back listeners.
• 10:13
  Speaker 1: You are listening to the American Towing and Recovery Institute podcast with West Wilburne, DJ Harrington and our two favorite guests, who we'll tell a little bit more about in a minute.
• 10:25
  Speaker 1: Each and every week, we do our best to bring you new, informative episodes.
• 10:31
  Speaker 1: Make sure you download and listen.
• 10:33
  Speaker 1: We're available on Spotify, iTunes, Pandora, Google Play, Stitcher, iHeart Media, Amazon or wherever you get your podcast.
• 10:44
  Speaker 1: And I want to say something before I pass it over to you.
• 10:47
  Speaker 1: West, the reason why we're teaching Brian and Bre about telling your last name is Bre and Brian have been together as partners for years, but never legally married.
• 11:02
  Speaker 1: So they got married recently and that's why West is teasing them.
• 11:06
  Speaker 1: Bre, you're a good person, You're very beautiful and Brian's a very lucky man.
• 11:13
  Speaker 3: Well, thank you DJ.
• 11:16
  Speaker 1: You're just a wonderful person, great for the industry and great for Brian.
• 11:20
  Speaker 1: So now the listeners who have joined recently, they know why you are teasing about it.
• 11:26
  Speaker 1: What is your last name again?
• 11:27
  Speaker 1: Bre?
• 11:29
  Speaker 2: Welcome back listeners.
• 11:30
  Speaker 2: Thanks for the explanation, dj.
• 11:31
  Speaker 2: I certainly appreciate that.
• 11:33
  Speaker 2: Brian and Bre, do you want to feel this one?
• 11:36
  Speaker 2: Just describe a little bit to all operations.
• 11:38
  Speaker 2: Suppose you get a feel for who they're talking to.
• 11:40
  Speaker 2: Then I want to talk about what we just did with the training with your local fire departments.
• 11:44
  Speaker 2: But why don't you describe your operation a little bit, if you would please?
• 11:50
  Speaker 4: All right, Like you said, we have a small family run business.
• 11:54
  Speaker 4: We run 12 trucks, everything from rollback on up to a rotator small crew of great individuals that work with us.
• 12:05
  Speaker 4: I'll keep the place running while we're, which leads us to be able to come and help you with some co-shows and training classes.
• 12:17
  Speaker 4: I'm also a regional vice president for our state association here, Astra.
• 12:25
  Speaker 4: Besides the towing, we also run an auto body shop, and it doesn't leave much time for anything else.
• 12:33
  Speaker 2: Well, that's a full life, no doubt about it.
• 12:36
  Speaker 2: So tell us about the training we just did with your local fire departments cross-training with me and Ron Moore.
• 12:45
  Speaker 2: How was that received in your community?
• 12:50
  Speaker 4: Very well.
• 12:51
  Speaker 4: We had a great turnout, especially for a class that was held during the week, with a lot of firemen and toers Hard to break away from their weekly lives.
• 13:07
  Speaker 4: We did it on Wednesday.
• 13:12
  Speaker 4: Thank you because that was when we were available to get Ron Moore in here, which is a great, great individual, and the reputation precedes him in this area with the fire department, was one of the greatest instructors ever and once they got to work with them you know, face to face and hands on they were more than pleased.
• 13:39
  Speaker 4: You know I'm ready to go at it again.
• 13:43
  Speaker 2: Well, good, yeah, we're going to be back up there in September, september 16th and 17th.
• 13:50
  Speaker 2: It's going to be a Saturday, sunday, that's going to be a two day instead of a one day, a two day class with myself and Ron Moore, firetower, frostrange.
• 13:58
  Speaker 2: So we're really looking forward to that.
• 14:02
  Speaker 4: How hard was it to host class and put everything together, obviously, you know a bit of hecticness involved in hosting a class but at the end of the day it's all worth it.
• 14:14
  Speaker 4: But especially when it comes to the fire cross training, that's something I highly believe in.
• 14:18
  Speaker 4: You know you never know who's going to be in that next vehicle that you know has somebody trapped in it.
• 14:27
  Speaker 4: It could be my family, your family or who's so I'm a big, big pusher and a big believer in.
• 14:33
  Speaker 4: You know, everybody being on their A game when it comes to stuff like that and working together.
• 14:39
  Speaker 2: So, brian, how many different departments were represented at this I say different departments how many different departments and telling operators were represented, as a course?
• 14:52
  Speaker 4: There was six local fire departments that had sent members to the class along with.
• 15:00
  Speaker 4: We had a gentleman come all the way down from Ottawa, canada, on the fire side of it, and then, as far as telling goes, we had some local companies involved all the way.
• 15:13
  Speaker 4: That stretches far out as far as Pennsylvania and New Jersey was a very good turnout.
• 15:18
  Speaker 2: Yeah, it really was.
• 15:19
  Speaker 2: And we use the pine city fire department who treated us excellent.
• 15:24
  Speaker 2: Big shout out for them, the volunteer fire department there you know one of the things that's nice to see was the what's what's Buzz title.
• 15:37
  Speaker 4: He is in charge of emergency management.
• 15:39
  Speaker 2: Yes, he attended the course and of course you mentioned him earlier.
• 15:44
  Speaker 2: Is that you're drawing more fans.
• 15:46
  Speaker 4: Yes.
• 15:48
  Speaker 2: He was there with his grandson taking the training, so that was nice to see as well how the fire department's a lot like telling multi-generational.
• 15:57
  Speaker 4: Correct that actually there was a couple, I think three different firemen that had either their sons or their grand sons with them for the class.
• 16:06
  Speaker 4: It was well attended.
• 16:10
  Speaker 2: Yeah, it absolutely was.
• 16:11
  Speaker 2: We're up against a hard break again.
• 16:14
  Speaker 2: Listeners, hang around, we'll be right back after the break.
• 16:23
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• 16:29
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• 17:04
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• 17:08
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• 17:13
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• 17:21
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• 17:29
  Speaker 5: That's 910-747-9000.
• 17:32
  Speaker 5: We look forward to serving you.
• 17:36
  Speaker 1: Welcome back listeners.
• 17:37
  Speaker 1: You have been listening to the American Towing Recovery Institute podcast with Wes Wilburn, dj Harrington and our special guests Brian and Bray, who have done a lot for the association and a lot for our industry.
• 17:51
  Speaker 1: Remember to like, review and share everywhere.
• 17:54
  Speaker 1: We thank all of you for telling fellow Tovers and Recovery people about this podcast.
• 18:00
  Speaker 1: That's why we've grown so well and have, over now, almost 11,000 listeners.
• 18:07
  Speaker 1: If you'd like to have a special person on the podcast and want Wes to interview them, dial 706-409-5603 and leave the name and contact number so we can reach out to them and have them on your podcast.
• 18:24
  Speaker 1: So, without further ado, wes, I'll turn it over to you.
• 18:29
  Speaker 2: Thanks, DJ.
• 18:29
  Speaker 2: I certainly appreciate it and I certainly appreciate all of our listeners.
• 18:33
  Speaker 2: How hard was it to host the class?
• 18:35
  Speaker 2: Tell us something about that.
• 18:37
  Speaker 4: There's a lot of effort that goes into hosting the class.
• 18:42
  Speaker 4: It is seen on the actual day of the class.
• 18:45
  Speaker 4: You've got to line up a place to have it, which you mentioned Pine City Fire Department.
• 18:49
  Speaker 4: It's been great with us and great hosts.
• 18:53
  Speaker 4: They go out on their way to roll out the red carpet for us and give us a good place to do the class sessions.
• 19:01
  Speaker 4: As far as the hands-on portion, that's something that usually gets all set up the day before.
• 19:10
  Speaker 4: My self and employees get the casualties all set up and laid out so when everybody shows up for the class it's ready to rock and roll for them.
• 19:22
  Speaker 3: And you can't forget about the food.
• 19:24
  Speaker 2: Oh yeah, absolutely.
• 19:26
  Speaker 2: The hydration situation is what the Fire Department calls it.
• 19:31
  Speaker 2: That's definitely important.
• 19:32
  Speaker 2: No rehab, the Fire Department calls it.
• 19:36
  Speaker 2: That's very important as well.
• 19:38
  Speaker 1: Hey, brian and Bree.
• 19:39
  Speaker 1: Let me ask you this, if I may.
• 19:41
  Speaker 1: The listeners are listening saying Ron Moore.
• 19:45
  Speaker 1: He has written for Firehouse Magazine for so many years.
• 19:49
  Speaker 1: I mentioned his name in Georgia and every firefighter says oh Lord, Ron Moore is so well known in the industry, when do you come in here?
• 20:01
  Speaker 1: And I say well, I don't know when he's coming to Georgia, but I know he's going to be up in upstate New York September 16th and 17th.
• 20:10
  Speaker 1: How can one of our listeners get involved and let their local Fire Department know that Ron Moore will actually be there?
• 20:19
  Speaker 1: Because this is a class that everybody bragged about after they attended and they wish they had invited another firehouse or they wish they had invited a toer to come and participate in it.
• 20:33
  Speaker 1: Because of the skills of Wes and Ron Moore together.
• 20:37
  Speaker 1: It's like Reese's Peanut Cup.
• 20:40
  Speaker 1: It's the peanut butter meets the chocolate and now you have a Reese's, and that's what Ron Moore and Wes Wilburn brings to the industry.
• 20:50
  Speaker 1: It's the Reese's Cup of the industry.
• 20:56
  Speaker 1: So how can they get a hold of you, brian?
• 21:00
  Speaker 4: Well, for starters they can go to the Institute's Facebook page or web page.
• 21:06
  Speaker 4: We'll be putting links up on our own personal business Facebook page where we'll keep telling you.
• 21:14
  Speaker 1: So if they go to amtowriorg that'll bring it right back.
• 21:22
  Speaker 1: That's the short way to get to it.
• 21:23
  Speaker 1: And if they have any questions, here's the phone numbers listeners Dial 910-747-9000 and ask how you could participate in this great two-day program.
• 21:39
  Speaker 2: Yeah, we've already got some people signing up, so I anticipate this one might sell out.
• 21:43
  Speaker 2: We got close on the last one.
• 21:46
  Speaker 4: If I could interject for just a second, I will say one thing.
• 21:50
  Speaker 4: That was and this was only a one-day class that we held, but it was my first time experiencing Ron and you in the same room and like the amount of information that you guys share regarding electric vehicles and stuff like that absolutely floored everybody in that class.
• 22:13
  Speaker 4: They got more than their money's worth when it come to that portion there.
• 22:21
  Speaker 2: Well.
• 22:21
  Speaker 2: Thank you, brian.
• 22:22
  Speaker 2: I appreciate that endorsement.
• 22:22
  Speaker 2: How have you found interacting with your fire department since the class?
• 22:27
  Speaker 2: Has that changed any?
• 22:29
  Speaker 4: We haven't had too much chance to get any more hands-on with training with them, but we are working towards that.
• 22:39
  Speaker 4: This time of year it's kind of tough with the heat and whatnot.
• 22:42
  Speaker 4: So we are working on doing some more local training amongst the departments and ourselves here, probably in the fall, once it cools down a little bit, trying to keep our hone, our game, get in sync with all of them and hopefully never have to work together on the real show.
• 23:06
  Speaker 4: But if we do, we're trying to make everybody as prepared as possible.
• 23:13
  Speaker 1: Let me add something so our listeners can understand.
• 23:16
  Speaker 1: Ron Moore has a tiny knack of explaining to fire department people.
• 23:24
  Speaker 1: Here's the way we did it.
• 23:28
  Speaker 1: But if you associate with yourself with a professional touring recovery person on the site, watch how faster, how more adequate the procedure of working together in unison, because the whole thing is how do we keep them stable till we get them to the table.
• 23:50
  Speaker 1: And it's that golden hour that 60 minutes from that accident that that person is in an emergency room being taken care of.
• 23:59
  Speaker 1: So, ron Moore, I watched it happen, I attended the class.
• 24:03
  Speaker 1: Ron Moore let the fire department struggle for like 18, 20 minutes and he said, okay, stop Now.
• 24:12
  Speaker 1: We timed it 18, 20 minutes in.
• 24:14
  Speaker 1: Let me show you how.
• 24:17
  Speaker 1: You asked the toer for his advice, how fast it would be, and within eight, eight minutes the person was evicted out of the car because of the use of working together, cross training, and every firefighter from that moment on had their ears perked and saying I want to learn more from Ron Moore and Wes Wilbur.
• 24:46
  Speaker 1: It was beautiful how he did it.
• 24:48
  Speaker 1: He just said, okay, let's aspire department you toers that over here, let's aspire department people, show you how we do it.
• 24:55
  Speaker 1: And all of a sudden it was 18 minutes and then Ron nicely just said now let's get the toer involved.
• 25:03
  Speaker 1: St Lucid, you're saying everything, and eight minutes the person was out of the car by working in unison.
• 25:12
  Speaker 1: That's why I think the cross training that American Toe and Recovery Institute does with Ron Moore and Wes Wilbur is key for the future of our country.
• 25:24
  Speaker 4: Oh, absolutely.
• 25:27
  Speaker 2: Well, there's been a standard for over two decades from the National Fire Protection Association for towers working with firefighters.
• 25:35
  Speaker 2: So Ron's just trying to bring that to life and I'm glad that he's allowed me to work with him and work with us for over 20 years now bringing this to reality for many communities.
• 25:47
  Speaker 2: For many years the telling industry was the jaw of the life.
• 25:52
  Speaker 2: Before there was jaws of life Many local tone operators in the 60s and 70s and before that as well.
• 26:01
  Speaker 2: So it would work with the local fire departments, with pulling steering wheels and stuff and of course, the jaws of life took that responsibility, made that situation much easier for firefighters to work with.
• 26:17
  Speaker 2: So this is just coming back to our roots in some way.
• 26:21
  Speaker 2: We got to take another short break.
• 26:24
  Speaker 2: We'll be right back listeners.
• 26:31
  Speaker 5: Information in this podcast is made possible by generous sponsorship from Henry's Rekker.
• 26:35
  Speaker 5: Serving the community with quality towing and recovery for over 40 years, Henry's Rekkercom.
• 26:42
  Speaker 1: You have been listening to the American Tone Recovery Institute podcast with Wes Wilburn, dj Harrington and our special guest Brian and Brie.
• 26:51
  Speaker 1: By all means, we need to remember September 21st through the 24th Midwest Regional Toe Show in Ohio and hopefully everybody goes to their website and gets all the information they need.
• 27:08
  Speaker 2: Yeah, we're excited about that.
• 27:09
  Speaker 2: They're going to be at a new location this year and it's a great show by a great organization, the Tone Recovery Association of Ohio.
• 27:17
  Speaker 2: I think they've been around 30 plus years coming right up on 40 years if I'm not mistaken and it's a wonderful show.
• 27:25
  Speaker 2: There they give a lot back to their community.
• 27:27
  Speaker 2: They have an auction where they raise all kinds of money for the window drivers fund, I'm sorry.
• 27:33
  Speaker 2: So they do a great job with that show.
• 27:36
  Speaker 2: We're looking forward to be there.
• 27:37
  Speaker 2: We'll be there.
• 27:40
  Speaker 2: You're, chuck and our producer and you will be there right.
• 27:43
  Speaker 2: DJ.
• 27:45
  Speaker 1: Yeah, we'll be there.
• 27:46
  Speaker 1: I'll make a podcast there.
• 27:47
  Speaker 1: We'd love to have our listeners come by and just say hi and tell us what state they're from.
• 27:53
  Speaker 1: Then we have so many listeners west.
• 27:56
  Speaker 1: I want to remind all the listeners in the European we have 432 listeners in the European market.
• 28:03
  Speaker 1: So almost the same weekend, september 20th through the 21st, a toe show called the Telford TEL F-O-R-D International Center in South Waterway, telford, uk.
• 28:20
  Speaker 1: So over in the UK, which is England and London area, they have it.
• 28:26
  Speaker 1: If you need more information there, go to recoverytowshowcouk and so all of our listeners in the European market.
• 28:36
  Speaker 1: Hopefully you'll be in the UK at Telford.
• 28:41
  Speaker 1: Now for us, september 21st through the 24th is the Midwest regional toe show at Robert Center in Wilmington, just like Wes just said.
• 28:50
  Speaker 1: Bruce Bender is there.
• 28:53
  Speaker 1: By all means.
• 28:53
  Speaker 1: His phone number 513-831-7469 or go to midwesttowshoworg and you can get all the information.
• 29:06
  Speaker 1: Just like Wes was talking about, on Thursday night they do a fundraiser for injured drivers and they only need three or four months to recover an injury, get back on their feet.
• 29:21
  Speaker 1: Who helps them during those couple of months?
• 29:23
  Speaker 1: They do by supporting your state associations.
• 29:28
  Speaker 1: We cannot emphasize it enough.
• 29:31
  Speaker 1: It helps the association with lobbyists, with the women of T-R-A-O.
• 29:37
  Speaker 1: By all means you help your state associations if you can and go by every exhibitor and thank them for participating in a state association show, like the Midwest regional toe show or the commercial we ran earlier for Louisiana.
• 29:55
  Speaker 1: By all means, thank the exhibitors for coming, because they are the people that help our industry grow on a local level.
• 30:05
  Speaker 2: Absolutely.
• 30:09
  Speaker 2: Thank you, DJ Brian.
• 30:10
  Speaker 2: And Brian, you'll be there as well, won't you?
• 30:12
  Speaker 2: Yes, we will.
• 30:14
  Speaker 4: Absolutely.
• 30:15
  Speaker 2: What do you all like about the Midwest show?
• 30:17
  Speaker 2: I know it's going to be a new location this year, but just working the show in general, what some of your thoughts about it?
• 30:25
  Speaker 3: interacting with the people.
• 30:26
  Speaker 3: It's a great turnout.
• 30:28
  Speaker 3: There's a lot of people from you know all throughout the Midwest and you get a chance to sit down with some great people, meet some new people.
• 30:37
  Speaker 3: You guys do podcasts on the show floor and you get to meet some very interesting people in the industry and you know, branch out your networking and very family oriented.
• 30:49
  Speaker 3: A lot of people bring their kids out for the charts and they usually have a great beauty pageant.
• 30:56
  Speaker 1: I was going to tell you and breathe it right on the head.
• 30:59
  Speaker 1: It's a family affair event.
• 31:01
  Speaker 1: It's the most family friendly.
• 31:03
  Speaker 1: They have every evening a service for all the kids.
• 31:08
  Speaker 1: They come and they do art activities, they do programs, they see movies.
• 31:12
  Speaker 1: So the kids are being entertained in a private hotel room right there on the property why mom and dad can go dance to a great fan.
• 31:23
  Speaker 1: And this year it's right next to a campground.
• 31:26
  Speaker 1: So if you're a listener and you have an RV or you have a fifth wheel or you just have a family tent, you can actually rent a campsite right there and bring your family camping right next to the show.
• 31:39
  Speaker 1: So they have an indoor show, they have over 100 exhibitors.
• 31:42
  Speaker 1: They have indoor, they have outdoor, just like before, but now they have a campground right next door.
• 31:49
  Speaker 1: And I want to tell all our listeners I want you to come to the campground on Saturday night because the producer of this podcast, Chuck Camp, will be performing at the campground Saturday night, right after Miller's welcome reception type of thing.
• 32:08
  Speaker 1: You know, a customer appreciation night, they call it and then right after that Chuck Camp's band is going to be right there.
• 32:15
  Speaker 1: And you know you bring your own six pack or whatever adult beverage you drink, bring it out to the campsite and shout out.
• 32:25
  Speaker 2: So earlier in the podcast you were talking about praying for people, which is awesome.
• 32:30
  Speaker 2: Now you're encouraging alcoholism.
• 32:36
  Speaker 1: Well, I'm back with listeners, they understand.
• 32:41
  Speaker 2: That is true.
• 32:42
  Speaker 2: That is very, very true.
• 32:44
  Speaker 2: Some of them Catholics in the Northeast they understand as well.
• 32:47
  Speaker 2: But that's a whole nother story.
• 32:48
  Speaker 2: We'll be there and I'm looking forward to hearing Chuck's band.
• 32:51
  Speaker 2: What type of music do you all into?
• 32:54
  Speaker 2: Southern Rock or 70s Rock, or what are you into, chuck, exactly what was the band?
• 32:59
  Speaker 2: We hear from the band?
• 33:01
  Speaker 5: We do everything from Elvis to the 80s rock and throw in a little country for those who want to hear that.
• 33:07
  Speaker 2: That's perfect for our crowd.
• 33:09
  Speaker 2: That's absolutely perfect.
• 33:10
  Speaker 2: Well, good, we're looking forward to that and, brian, we're looking forward to your help as that show and all the help you've been at the New York shows this past year and the shows that you did the past year on your own.
• 33:23
  Speaker 2: We really appreciate that and appreciate the support of the Institute for sure, as telling operators, what do you all get from coming and helping at the class?
• 33:30
  Speaker 2: Some of the value that you see, for me it's able to help the next generation.
• 33:40
  Speaker 4: If I can eliminate them.
• 33:41
  Speaker 4: A little bit of struggle, a little bit of less time in the school, hard knocks or whatever it's worth every minute of it.
• 33:50
  Speaker 4: We also have made some great friends in the classes that we've been a part of.
• 33:56
  Speaker 4: It makes it well worth it.
• 34:00
  Speaker 4: It's all about the people.
• 34:01
  Speaker 4: A big part of it is being able to help them out and give back to the industry.
• 34:06
  Speaker 4: I've been doing this for a longer than I want to say out loud, but 30 years plus attending your classes for probably 20 years or better.
• 34:18
  Speaker 4: I can still remember being that newbie trying to figure stuff out, Anything I can do to help them further their career and be safe about it.
• 34:32
  Speaker 4: That's enjoyable for me.
• 34:35
  Speaker 4: It makes it fulfilling.
• 34:38
  Speaker 2: That's nice.
• 34:39
  Speaker 2: We've got some coming dates I want to talk about real quick here.
• 34:43
  Speaker 2: We're going to be in Elkhart, indiana, august 26, 27th for a heavy duty class with Rotator.
• 34:47
  Speaker 2: We already talked about September 16, 17th in Elmira, new York.
• 34:52
  Speaker 2: Midwest Toe Show will be the following weekend, september 21, 24th there in Wilmington Ohio.
• 35:00
  Speaker 2: Contact tralcom for more information.
• 35:06
  Speaker 2: Is that right DJ?
• 35:07
  Speaker 2: Is that the right contact for them for Midwest?
• 35:10
  Speaker 1: Yeah, they can contact that, or MidwestToeShoworg Very good.
• 35:16
  Speaker 2: We'll be back in Texas with Two Day Firetower for our training October 14 to 15 and here in North Carolina, november 11, 12th, washington, north Carolina, for Two Day Firetower for our training class.
• 35:28
  Speaker 2: I want to thank our guests today for coming on and sharing both of y'all's opinions about things and allowing our listeners to get to know y'all a little bit better.
• 35:37
  Speaker 2: Hopefully, some of the listeners will meet y'all in the class coming up or to show.
• 35:43
  Speaker 2: So thank you guys for everything you do and DJ Chutz, thank you for a good job, as always.
• 35:50
  Speaker 2: I want to thank all of our listeners.
• 35:52
  Speaker 2: Please, like share.
• 35:53
  Speaker 2: Help us keep growing.
• 35:54
  Speaker 2: I want to thank the European listeners.
• 35:58
  Speaker 2: Too bad, we can't attend your shows this year.
• 36:00
  Speaker 2: Maybe we'll look at it in the future year.
• 36:02
  Speaker 2: I want to thank the ACRI team for everything they do and God bless our listeners, stay safe and we'll talk to you next week.
• 36:10
  Speaker 2: Thank you.