Latest / Edan Haddock - Total Talent / Pay Transparency Isn't a Job Ad. It's an Operating Model.
Transcript
- 0:51SPEAKER_00: Hello, everybody out there, and welcome back to another episode of Eden Haddock Total Talent.
- 0:59SPEAKER_00: I'm Eden Haddock, your host, head of talent, and people experience at Movember.
- 1:07SPEAKER_00: No guests, no sponsors, just real conversations from someone who spends every day on the tools.
- 1:17SPEAKER_00: And today's episode is one I've wanted to record for a while, partially because I've seen this discussion pop up more and more on LinkedIn.
- 1:27SPEAKER_00: The latest version came from a post where someone explained they were auditing career sites and calling out organizations that don't advertise REM on their job ads.
- 1:41SPEAKER_00: The suggestion was fairly straightforward.
- 1:45SPEAKER_00: If you don't advertise salary, you're doing talent acquisition wrong.
- 1:52SPEAKER_00: Before I go any further, I want to stress this.
- 1:55SPEAKER_00: I actually agree with the destination.
- 1:59SPEAKER_00: At Movember, every single position we advertise, it includes REM, everyone.
- 2:06SPEAKER_00: Now, in some jurisdictions, we legally have to, Ontario and California.
- 2:12SPEAKER_00: But we do that broadly.
- 2:15SPEAKER_00: We do that in every region.
- 2:17SPEAKER_00: It's part of who we are.
- 2:19SPEAKER_00: It's part of how we built pay equity.
- 2:23SPEAKER_00: It's really a huge part of how we've maintained a 0% gender pay gap.
- 2:29SPEAKER_00: And we're incredibly proud of that.
- 2:33SPEAKER_00: But I'm also realistic enough to know that most organizations simply can't flick a switch and suddenly become fully pay transparent tomorrow morning.
- 2:46SPEAKER_00: And I worry that conversations on LinkedIn sometimes confuse aspiration with implementation.
- 2:56SPEAKER_00: Because really, those are two very different things.
- 3:01SPEAKER_00: Today I want to unpack why.
- 3:04SPEAKER_00: Not to defend organizations that avoid transparency, not to give anyone a free pass, but to explain why the journey is much more complicated than simply updating a job advertisement.
- 3:22SPEAKER_00: So we need to stop judging the symptom.
- 3:26SPEAKER_00: One thing I notice in our industry is that we often judge what we can see.
- 3:32SPEAKER_00: We see a careers page, we see a salary missing, we conclude they don't care.
- 3:40SPEAKER_00: And maybe, but maybe not.
- 3:45SPEAKER_00: Sometimes what you're actually seeing is years of technical debt inside an organization.
- 3:53SPEAKER_00: Imagine a company that's been operating for thirty years.
- 3:57SPEAKER_00: Managers may have negotiated salaries independently.
- 4:01SPEAKER_00: Different business units have hired differently.
- 4:05SPEAKER_00: Acquisitions have occurred.
- 4:08SPEAKER_00: People have transferred between teams.
- 4:11SPEAKER_00: Legacy agreements still exist.
- 4:14SPEAKER_00: Things are grandfathered.
- 4:16SPEAKER_00: Individual negotiations have created pay differences.
- 4:21SPEAKER_00: Promotions haven't always followed a consistent framework.
- 4:27SPEAKER_00: Now, somebody says we should publish salary ranges.
- 4:34SPEAKER_00: The first question isn't what number do we put on the ad?
- 4:39SPEAKER_00: It's what actually is the salary?
- 4:43SPEAKER_00: And sometimes nobody knows.
- 4:47SPEAKER_00: And that's not because they're hiding it, but it's because it genuinely isn't standardized.
- 4:56SPEAKER_00: You know, pay transparency starts years earlier.
- 5:00SPEAKER_00: One misconception I hear is that pay transparency is a recruitment initiative.
- 5:07SPEAKER_00: It simply isn't.
- 5:09SPEAKER_00: Recruitment is where everybody notices it.
- 5:14SPEAKER_00: But pay transparency actually begins inside remuneration, inside HR, inside finance, inside organizational design.
- 5:28SPEAKER_00: It begins with questions like: do we have consistent job families?
- 5:35SPEAKER_00: Do we have job architecture?
- 5:39SPEAKER_00: Have we evaluated roles objectively?
- 5:43SPEAKER_00: Do managers understand salary positioning?
- 5:48SPEAKER_00: Do we have clear salary bans?
- 5:52SPEAKER_00: Have we benchmarked the market recently?
- 5:57SPEAKER_00: Can someone explain why one senior manager earns twenty thousand dollars more than another?
- 6:03SPEAKER_00: If the answer to those questions is no, then publishing salary ranges becomes significantly harder.
- 6:13SPEAKER_00: Because transparency doesn't create consistency.
- 6:18SPEAKER_00: Consistency has to exist first.
- 6:24SPEAKER_00: I wanted to share a little about our own experience.
- 6:29SPEAKER_00: At Movember, we advertise salary on every role.
- 6:34SPEAKER_00: And I genuinely believe candidates appreciate it.
- 6:40SPEAKER_00: It creates trust, it removes ambiguity, it saves everyone time.
- 6:50SPEAKER_00: People know exactly what they're applying for.
- 6:55SPEAKER_00: But that capability didn't magically appear.
- 7:00SPEAKER_00: It came through investment, through governance, through leadership commitment, through education, through having conversations that weren't always easy, I'm sure.
- 7:16SPEAKER_00: Because salary conversations never are.
- 7:21SPEAKER_00: When people start seeing ranges, questions naturally follow.
- 7:26SPEAKER_00: Why am I here and why are they there?
- 7:29SPEAKER_00: How do I move?
- 7:31SPEAKER_00: What determines progression?
- 7:33SPEAKER_00: You know, that's healthy.
- 7:36SPEAKER_00: Those conversations are absolutely healthy.
- 7:42SPEAKER_00: But only if the organization is ready to answer those questions.
- 7:47SPEAKER_00: That's the important part.
- 7:51SPEAKER_00: I hate to say it, but job architecture isn't sexy.
- 7:57SPEAKER_00: But it's essential.
- 8:01SPEAKER_00: Could be one of the least exciting topics in HR, job architecture.
- 8:06SPEAKER_00: I know, right?
- 8:07SPEAKER_00: It's not exactly rock and roll.
- 8:11SPEAKER_00: Nobody wakes up saying, I can't wait to review our career framework today.
- 8:16SPEAKER_00: Actually, there's someone in my team that would.
- 8:18SPEAKER_00: I won't say your name, but you know who you are.
- 8:21SPEAKER_00: But truly, it might be one of those important foundations that any organization builds.
- 8:32SPEAKER_00: Because job architecture answers fundamental questions.
- 8:38SPEAKER_00: What makes someone a specialist versus a senior specialist?
- 8:43SPEAKER_00: What's the difference between a manager and a senior manager?
- 8:47SPEAKER_00: What skills increase somebody's value?
- 8:52SPEAKER_00: What responsibilities justify higher pay?
- 8:57SPEAKER_00: Without those definitions, salary becomes subjective.
- 9:03SPEAKER_00: Managers negotiate differently.
- 9:07SPEAKER_00: Employees compare themselves endlessly.
- 9:11SPEAKER_00: Internal equity becomes almost impossible.
- 9:16SPEAKER_00: And eventually, of course, recruitment inherits the mess.
- 9:25SPEAKER_00: So why do leaders need education?
- 9:30SPEAKER_00: The part that's often forgotten is education.
- 9:35SPEAKER_00: You can have the perfect REM framework.
- 9:39SPEAKER_00: You can have beautiful salary bands.
- 9:42SPEAKER_00: You can have benchmarking.
- 9:45SPEAKER_00: But if leaders don't understand it, it falls apart.
- 9:52SPEAKER_00: Managers need confidence explaining salary.
- 9:56SPEAKER_00: They need confidence discussing progression.
- 10:00SPEAKER_00: They need confidence saying no.
- 10:04SPEAKER_00: And also, not yet.
- 10:09SPEAKER_00: Because transparency isn't simply publishing numbers, it's explaining why those numbers exist.
- 10:19SPEAKER_00: And that's where trust comes from.
- 10:25SPEAKER_00: We need to start small.
- 10:26SPEAKER_00: If you're listening today and you're thinking, gosh, we're nowhere near ready, that's okay.
- 10:35SPEAKER_00: The answer isn't waiting another decade.
- 10:38SPEAKER_00: The answer is starting somewhere.
- 10:43SPEAKER_00: Maybe step one is benchmarking every role.
- 10:49SPEAKER_00: Maybe it's introducing salary bans internally.
- 10:53SPEAKER_00: Maybe it's simply reviewing your highest risk areas.
- 10:59SPEAKER_00: Maybe it is checking for pay equity.
- 11:02SPEAKER_00: Maybe it's documenting career pathways.
- 11:07SPEAKER_00: Maybe it's introducing more governance around salary approvals.
- 11:11SPEAKER_00: Now, these aren't glamorous projects and they don't generate thousands of LinkedIn likes, but they're exactly the work that enables transparency later.
- 11:27SPEAKER_00: So if I was building an organization from scratch, and I'm no REM specialist, but for me, best practice would probably look something like this.
- 11:38SPEAKER_00: Clear job architecture, defined career pathways, and I'm not talking up the ladder.
- 11:45SPEAKER_00: I love a jungle gym.
- 11:47SPEAKER_00: It's important.
- 11:50SPEAKER_00: Objective job evaluation, market benchmarking, salary bans, leader education, annual governance, regular pay equity reviews, I mean regular, transparent promotion criteria, and finally transparent job advertisements.
- 12:19SPEAKER_00: Now do you notice something?
- 12:23SPEAKER_00: Advertising salary would be the final step.
- 12:29SPEAKER_00: Not the first.
- 13:16SPEAKER_00: But others desperately want to get there.
- 13:20SPEAKER_00: They're simply carrying decades of organizational history.
- 13:26SPEAKER_00: Those two organizations shouldn't be treated the same.
- 13:30SPEAKER_00: What you see in a job ad has no context.
- 13:36SPEAKER_00: Intent matters, progress matters, direction matters.
- 13:48SPEAKER_00: If you are a people leader that is listening today, ask yourself one question this week.
- 13:55SPEAKER_00: Not should we advertise salaries?
- 13:58SPEAKER_00: Ask.
- 13:59SPEAKER_00: What would stop us if we wanted to?
- 14:04SPEAKER_00: Because this isn't a HR thing.
- 14:08SPEAKER_00: This is important for all people leaders.
- 14:11SPEAKER_00: I want to stress that.
- 14:15SPEAKER_00: Because whatever answers emerge from asking those questions, that's actually the roadmap.
- 14:23SPEAKER_00: Maybe it's governance, maybe it's inconsistent salaries, maybe it's outdated job descriptions, maybe it's manager capability.
- 14:35SPEAKER_00: Whatever it is, start there.
- 14:39SPEAKER_00: And make this a partnership with people leaders.
- 14:45SPEAKER_00: And my challenge to Telen Acquisition, for those of us in Telene Acquisition, let's keep advocating for transparency absolutely.
- 14:55SPEAKER_00: Absolutely.
- 14:57SPEAKER_00: Candidates deserve clarity.
- 15:00SPEAKER_00: Candidates deserve respect.
- 15:03SPEAKER_00: Candidates deserve honest conversations.
- 15:08SPEAKER_00: But let's also recognize this isn't a talent acquisition project alone.
- 15:14SPEAKER_00: It belongs to people experience, finance, leadership, executives, boards.
- 15:23SPEAKER_00: Everyone has a role.
- 15:29SPEAKER_00: I genuinely hope Australia continues moving towards full pay transparency.
- 15:35SPEAKER_00: I think it's better for candidates, better for organizations, better for trust, better for equity, and ultimately better for business.
- 15:49SPEAKER_00: But I'd encourage us to celebrate organizations making genuine progress rather than criticizing those that are still climbing the mountain.
- 16:02SPEAKER_00: Transformation isn't measured by one job at advertisement.
- 16:07SPEAKER_00: It's measured by the work happening behind the scenes.
- 16:12SPEAKER_00: Because anyone can publish a salary.
- 16:16SPEAKER_00: Very few organizations have done the organizational work required to make that salary defensible.
- 16:24SPEAKER_00: Defensible.
- 16:26SPEAKER_00: That's the difference.
- 16:30SPEAKER_00: Now thanks again for joining me for another episode of Eden Haddock Total Talent.
- 16:36SPEAKER_00: If you've enjoyed today's conversation, I'd really appreciate if you followed the podcast on Spotify or Apple Podcasts.
- 16:44SPEAKER_00: And of course, if you could share the episode with someone working in talent, HR, or reward.
- 16:50SPEAKER_00: As always, there are no guests, no sponsors, just one practitioner sharing what's happening on the tools every single week.
- 17:00SPEAKER_00: Thanks for listening, and I'll see you in the next episode.