134: How to Hold Employees Accountable: It Starts With Clarity | All Can No Can’t

All Can No Can't | Mastering Resilience · Oct 16, 2026 · 19m

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How to hold employees accountable starts before anybody drops the ball. In this solo episode, I break down why most “accountability problems” are really clarity problems, and the four questions every leader should ask first.

Two of my coaching clients had the exact same issue on the exact same day. They had people on their teams who weren’t following through. When I asked when the work was due and when they were supposed to talk about it again, neither of them had an answer. They’d handed off the work but kept all the mental baggage.

I tell the story of asking one of my boys…