Episode 823: Winning Back Lost Customers: Will Guidara on Customer Service Pet Peeves, What Simon Sinek Taught Him About Speaking, and Whether AI Will Harm (or Help) Hospitality
Listen, subscribe, and leave a review on: Every leader loses customers. Few know how to win them back. Will Guidara, the restaurateur behind Eleven Madison Park and author of Unreasonable Hospitality, joins Carey to talk about taking the anxiety out of service, the customer-service pet peeves that drive him crazy, what AI is actually doing […] The post Episode 823: Winning Back Lost Customers: Will Guidara on Customer Service Pet Peeves, What Simon Sinek Taught Him About Speaking, and Whether AI Will Harm (or Help) Hospitality appeared first on CareyNieuwhof.com.
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