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Spiro Podcast 100th Episode - Values & Standards in Building Your Business · The Spiro Podcast: Managing your Real Estate Photography & Videography Business

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Coming up on this episode of The Spiro podcast.
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Because when you ask questions to your team, a lot of times
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if they're employees of yours, they agree with your idea.
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Oh, yeah, that's a great oh, that's perfect.
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If that's what you want me to do.
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When's the last time an employee of yours ever went?
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That's a pretty dumb idea.
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Like, that's probably That doesn't.
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I think I have a better idea, and that's the way I led.
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Whereas just like, people were coming to me and I felt good about, it's like, okay,
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I have answers to give them, and I would give them answers.
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Sometimes they would be the right answer, so
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sometimes they would be the wrong answers,
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but no one would ever really challenge me or make me take a step back
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and look at my business. We were busy.
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Many of you are busy right now, but focusing on what is going to grow
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your business is what you need to do
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to from 2000 to 4000 or us at 6500 to 12000.
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Welcome to the Spiro podcast.
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Managing your real estate photography and videography business
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with your hosts, Todd Kivimaki
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and Craig Magrum
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Hi, and welcome to the Spiro
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podcast, Managing your real estate photography and videography Business.
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Spiro is a software platform
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that's designed to really help you manage your day to day business
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and help you more, even more importantly, grow and scale your business.
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I'm Craig Magrum, host of the podcast.
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Welcome back to Another Week, a very special week for us on this,
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on this podcast, and we'll get to that in just a second.
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But first, let me introduce
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Spiro founder and owner and co-host of the podcast, Todd Kivimaki
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Craig, welcome.
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Hey, it's good to be here with everyone. Yes.
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Like Craig said, this is a special podcast,
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so we're excited to get to some of our topics today,
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but we have some good life stories.
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Let's just get into it.
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Craig I you know how I can get
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when I start mumbling and I don't want to do that to everybody.
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Right. Well, we'll yeah, we'll keep this.
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We'll try to keep from the rabbit trail.
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So first, before we get into the main part of what we're going to be talking
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about today in the very special episode that this is, Spiro updates,
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we always like to open up with those in some cool stuff happening right now.
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Yes, it is so these were launched and these are live in your system.
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And I'll just read you down the list real quick.
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And these are all user requests.
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So I just want to remind you all that we want to know what you want
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in Spiro.
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Yes, we have a real estate media company and a very large real estate
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media company.
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But we want to know what you want.
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And all of these are what you all collectively as a community
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have asked for.
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And you can do that on our feature based website.
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If you log in to Spiro upper right hand corner click feedback,
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there's a link right to that website.
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You can put anything you want on there.
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The cool thing is, is you can see what's planned.
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You can you can upvote others as well and you can get those cards
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close to the top and we work from a top down method there.
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So please, we want to know what you want and what would make your business
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run more efficiently inside of Spiro.
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So let me just start off here.
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We have seven new reports in the metrics section.
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So these are going to let you know about the health of your business.
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These are reports such as client performance.
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Who's your best client? What do they order?
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service performance.
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So which ones of your services,
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You know, how many virtual staging images are you selling?
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Does your video sell? Very much.
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Did you know that you sold this many virtual Twilights
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along with service performance?
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We have bundle performance.
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So that's those services grouped together and then also order page performance.
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So which one of your order pages gets the most orders?
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We have a coupon code report, a mileage report, and a work duration report.
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So I've gone through those quickly.
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But the goal here is that we put these critical
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and I would say critical metrics about your business at your fingertips
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so that you know what levers to push or pull
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depending what these reports say.
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We also have added in the ability that you can add
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a credit card on an agent's profile.
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So this is cool.
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Your clients might call in and say, Hey,
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can you just put my credit card on on my account?
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And now you can do that on the agent account.
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Just go add their credit card and then they can use that
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and you can trigger that for future payments.
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This is a huge user suggested one, a Dropbox Sync button.
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So you all have asked for it.
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You want it.
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You wanted a button inside the property
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website editor where you can click it and Spiro will go out to your Dropbox
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and we'll find anything new and it will pull it back in.
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We also give you an option for the number of days that you sync Dropbox.
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That's a little bit different than the button, but that is in there as well.
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In the photographer portal, we gave you some view options that you can
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now add the company name to your photographers,
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you can add the homeowners name and number and you can add any additional contacts
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that could be the agent's assistant admin.
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As a second agent, you can add that information in the portal
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at your fingertips.
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So that is in there and excited for you to have that.
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After the order is placed,
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you can change the message that thanks your agents for placing an order
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so you can just further customize it to make it feel and sound like your brand.
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And then on the download page, if your agents are using
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the branding option, this is where they can put their logo on an image.
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They get it quickly, upload it to Facebook or any social channel.
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Some of you ask to be able to put that branding at the top of the image
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as opposed to just the bottom
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left, middle or right now you can put the top middle, left or right.
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So that is in there.
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And then we have some other various UI and UX improvements.
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We show coupons, the coupon discount on invoices, so many things in there.
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But thank you for these suggestions.
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And just to wrap up here, we are working on reshoots next.
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So the reshoot process, that's where you're going to add a new appointment.
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Say you go to a property at range, you can't shoot the drone.
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You need to quickly be able to schedule another appointment to go get that drone.
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It's going to be super streamlined.
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We're excited about this one and then I can announce you're going to kill me.
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And I know what shooting says,
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but we have some things coming up here that we're super excited about,
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but I'll leave it at that because I'm over my minute, Craig.
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Think it was a minute?
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You're such a tease.
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You're a tease. Todd
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Cliffhanger.
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All right. Well, awesome.
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Some great updates and yes, more to come.
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More to come.
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All right.
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So the last couple of episodes we've been talking about
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tech talks with Todd on the Spiro Superuser Facebook group.
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You can find that information in past episode, show notes, or just check out
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the Spiro Superusers Facebook group and there'll be information there as well.
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Also Demos of Spiro every Wednesday, 4:30 with Nick Kellis.
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So we've talked about that, but we have another
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educational opportunity coming up on October the eighth, Todd.
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Yes, we do.
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October the eighth is going to be a Todd teaches
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workflows and task, I think is what we're we're coining it
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just to see if my mouth will even work when I can announce it.
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So but we've listened to y'all.
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We understand that a lot of the power comes in
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automating your process after the shoot.
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It's all available for you to build in Spiro,
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but a lot of you're like, Hey, yeah, I stuff to build it.
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And what, what does this do?
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And how can I set this up
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and how do I get my editors that are halfway around the world into it?
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We're going to teach you how to do it.
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We're going to walk with you step by step.
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I'm going to teach you how to do it, and we're going to set up your task
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and workflows on the 8th of October at 4:30 Eastern Time.
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And in a Zoom Room, we're all going to get in there
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and we're going to get them set up and we're going to get you back that time
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awesome
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Good stuff.
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So check it out.
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It is workflows and tasks with Todd.
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All right.
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Anything else? I think that was everything.
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I think that's it, Craig.
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Conferences coming up.
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If you bought a ticket to Vegas, go check my calendar.
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The REPP conference Eli Jones was on with this last week.
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His conference is the 15th and 16th of November and then PMRE,
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Brandon Cooper, his conference is the 13th, 14th and 15th.
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So they're right in there, right on the strip and come see us.
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Our whole team's going to be there,
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our team, our leadership team, from Wow is going to be there.
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It'd be great to meet you in person.
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Come find me.
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I'm probably going to be in some bright pink jumpsuit against my own will,
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but we'll get to that a little bit.
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That's all I have, Craig.
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photos or it didn't happen.
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Although there's that conflicting
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premise of what happens in Vegas stays in Vegas.
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So, yeah, I don't know.
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I don't know.
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I like to be the one giving the jokes, but I think I'm going to be on the other
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end of this one. So I'm going to I'm going to play along.
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This will be fun.
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All right. All right. So that's good.
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All right.
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Well, Todd, let me let me get comfortable here.
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Very special episode.
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It's really kind of hard to believe this, but did you realize that
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this episode of The Spiro podcast is our 100th episode?
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Wow. One hundred.
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That is insane, Craig.
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It is.
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Now, I'm not sure if I'm supposed to act excited.
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Like I knew.
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I knew that I knew it was 100 because you told me some conflicted here,
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but when you told me this was our hundredth,
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I was honestly shocked the first time I heard it.
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Yeah, it's, you know, we have such fun doing this
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that the time that's gone by has just it's gone by very quickly.
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And we've just been really, really blessed and humbled to have this opportunity
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to have gotten to know somewhat of you,
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so many of you that have watched and listened a lot of you
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that have become Spiro users and we just can't say thank you enough.
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We're just a couple of guys from the cornfields of northwest Ohio.
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You know, it's like we just we love what we do.
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And Todd, you know, you've you've built a great couple of companies
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over the last 20 years
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that I've really enjoyed being a part of.
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And I get to share with our clients in the northwest Ohio area
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how much I enjoy working in the role that I do with the company that I do.
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Spiro, being one of those companies I've been able to be a part of,
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So I thought we'd spend at least part of this.
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This episode just kind of reminiscing about Spiro,
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about the development of the company, how it came to be.
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It's history with Wow Video Tours and maybe a little bit about the podcast.
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And we have a special guest that's going to be
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joining us as well to talk about some of that
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and really help us key in on the whole purpose of this podcast.
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Obviously, part of it is to talk about Spiro.
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I mean, we're just going to be transparent,
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but our real interest is in talking about the business
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of real estate photography and video and how to build a strong business.
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Our guest this week
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has some great knowledge that she's going to share with us on that.
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And I know we've talked about business development lot, but this is really
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what we're passionate about, is growing a good, strong company
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and have that that business work for you as the owner.
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So with that introduction, Todd, let me hand it over to you.
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Yes. Thank you, Craig.
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So we thought we would take a little time and just reminisce a little bit here,
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but I think this is important
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because when we look back to the history of of just I look back to the history
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of my business here with Wow Video Tours and then transitioning into Spiro as well,
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I think there's a lot of points in there that,
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you know, I get asked a a lot how did you grow to be
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12, 13,000 shoots a year, 30 photographers and
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it wasn't overnight.
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So I do this because I want to share with you just the amount
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of struggles and hard work that it took
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and a saying that I use a lot.
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And if you listen to this podcast often you're familiar with this.
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I say, if it was easy, everybody would do it.
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It's just hard work.
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It's one of our core values at Wow.
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In fact, our guest coming on is like, What's your core values?
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I was like, What do you mean?
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Like, that's too touchy feely.
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And I if you are a business owner,
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a real estate photography business owner out there
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and you are growing and scaling and you're starting to grow a team,
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or maybe you have a small team and want to grow to a large team,
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there is so much in the idea of
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the foundation of your business and your goals
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and the core values and culture, all that stuff that all these books
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are written about is honestly, it's not just lip service
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like I tried to ignore for the longest time because I was 20 something
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and I was just bullheaded and like, I don't need that.
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I'm just going to push my way through.
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And you will.
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You'll, you'll be able to grow a company
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and you'll be to grow a good sized company.
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But if you want to go beyond that point,
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there are some foundational things that I implemented
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that many people helped me implement, and our guest is one of them
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that I just wanted to kind of rewind
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in the track and I wanted to go over and just give you a quick little history
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and some road bumps along the way and how we found to overcome them.
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So I think many of you know that I started this back in college.
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So this is year 20 for Wow video tours and this was an idea
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I had when my parents went to go sell their house about 20 years ago,
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the market was still very fast like it is now,
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and it was easy to sell a house.
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A little more difficult to buy a house.
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Yeah, very similar to the market we're in.
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And I was into video productions and just trying to create anything.
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Like many of you think back to how you started.
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You get this camera and you realize what it can do
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and you take the files and you can edit them
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and do things with them and you're like, Wow, this is really neat.
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Now how can I go take this equipment?
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Let me just show you what my first camera was here all I was doing okay, Yeah.
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How can I go take this thing here?
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You're not that old
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This is. I know this is a brownie.
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I don't know.
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I'm not that old
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Yeah. Craig,
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I would say this is Craig's first camera, but
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I'm holding some old antique camera here, so.
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But how can I take this equipment Now that opens up my eyes
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to creative possibility, and how can I make money from it?
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And the idea of, like, could I honestly make a living
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by using this thing that allows me to be creative?
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Yeah, I remember those days and I was super,
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super excited about that and I was always had the camera with me.
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Now it's a little bit different because it was GL1, a Canon GL1,
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they're a lot bigger, so it's not like you're
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putting this thing in your pocket or put around like this is a bigger camera
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and we would shoot everything.
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So back in college, you know, we shot
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just around the campus, us doing dumb things all legal.
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I want to just clarify that.
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But dumb things.
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And of course you do weddings because weddings happen all the time.
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And I stumbled upon my parents selling their house and I realized
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and going with them and buying a house, it was a pain to go look at houses.
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Now it's fun for those.
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You can have bought a house or have been with someone who has purchased a house.
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The first handful that you go through.
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It's kind of fun because you you get Snoop around people's houses
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like I'm in there.
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I'm opening up cabinets like closet doors.
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I'm like, How do these people live?
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And then you hit a point that you just
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it's not fun anymore.
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And it's like,
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why did you literally pull up to a house and you hope this is the one for you?
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And you walk in, you're like, Oh, well, this, this,
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this isn't what we thought it was because
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20 years ago we didn't have the Internet like we have it now.
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So I thought there had to be a better way to get media out there.
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So it took the camera started shooting.
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Clarification time.
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Yes, we had the Internet, but not like we have it now.
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Sure.
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Not that old.
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Well, I take that back. Actually.
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We might be old enough that before the Internet really took off.
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Yeah.
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I mean, yeah, I am I don't know what the official date was.
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And if you look at the Internet as a use for, you know, government
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military, but yes, thank you, Craig.
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The Internet for Craig and I, we were taking a phone cord.
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Yeah.
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And for those you that don't know, just Google what is a phone cord?
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We were taking a 50 foot phone cord from the computer.
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That was ginormous and we were carrying it
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into the kitchen and we were unplugging the kitchen phone, again.
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If you don't know what a kitchen phone is, Google it
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and we plug that sucker in and then we'd have to dial up right?
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Banging ding, ding.
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Interesting Sound effect.
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Isn't that what it was?
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There's something like that here.
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Justine.
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Our editor, we're going to ask you to put in a sound of a modem.
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Okay.
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So the modem would tie up your your landline
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and nobody else could use the phone while you were on the Internet.
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So anyway, for the kiddos out there,
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but I think it's important to understand, like, that's just
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that's technology and that's we had to figure out a way around it.
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And you're doing this in your business now.
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New improvements come out,
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companies do things, Zillow does something
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and there's always going to be gaps in your business.
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And one of my gaps when we started was how were we going to get these video
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files out to people that don't even have broadband or fast Internet,
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You know, like
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so literally, if you want down, like you'd have to visit the website
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and it would take 30 minutes.
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A download, people would wait 30 minutes
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and they just they'd come back 30 minutes later.
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People's people's minds are blowing up right now.
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30 minutes.
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Yeah. The world was a different time. It was.
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I don't want to go on my soapbox.
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It was a much less busy time.
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It was like, okay, we can be patient, we can wait.
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But I'm moving into my story.
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So I want to tell you guys some stumbling blocks along the way.
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And because we've all had them and
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I don't want you to think like, Hey, just how am I ever to get to 12,000 shoots?
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If you weren’t a large business, there was plenty
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of stumbling blocks along the way.
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So I naturally approached the agent that my parents were working with
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and I showed them my videos, and my first videos were terrible.
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They were absolutely terrible.
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And I tell this story, but literally I'm the youngest of three boys
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and I'm a lot younger, like ten years younger than my next brother.
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So I was like the child that never did anything wrong to my mother.
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And I showed her this first video because I put that GL1 camera
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that's heavy I put it on a tripod and I walked through the house.
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It was like motion.
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Yeah, I showed it to my mom.
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My mom. I've never done anything wrong in my life.
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My mom looks and she's like, Well, this is pretty bad.
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Maybe, you know, maybe you should do something a little different.
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So I'm like, okay, this is really bad.
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So we had to find pivots.
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We started to shoot it different,
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and we started to find ways to make it better, not make people sick.
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So that was the first thing was
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how can I get my quality to something that was acceptable?
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And you all have a ton of resources out there, so go out there, find it.
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There's a lot of people that will teach you how to do it.
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You have a lot of great examples
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beyond that.
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I had my first shoot book like five times.
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You know, Marc I won't say his last name.
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I don't think he's selling real estate anymore,
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but he booked me is, Oh yeah, this is going to be great.
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And I would literally be on the way to my first shoot.
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And I'm like, Hey, mom, you know, I'm, you know,
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tell him I talk to my mom a lot and you all should talk to your mom, too.
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It's a good thing. Like, Hey, I got this first shoot.
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You know, I'm excited.
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And Marc would call me, and he's like, Oh, sorry, we can't do this one.
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Something happened for some reason, dogs can't shoot the video.
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And so that was when it was like, okay, well, this is interesting.
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How am I going to get business?
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Because I did the work to get the product,
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and then I had people that were like, Yeah,
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this is I'd like to try it, but I just couldn't get anything done.
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And it's like, you know, So then my left brain starts going
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and we've all done this where it's like,
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Well, no one's ever going to want this video, no one's ever going to do it.
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They're just going to keep doing what they're doing.
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And I'm not going to be able to grow this or get any business.
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And this idea is not going to work.
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And so it was just persistence
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and continuing to know that you have a good idea,
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you have a good product, and that you want to take care of the client
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and continuing to just tell as many people as possible.
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And I think that is the key
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to where we take our business from, where it's at
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to 2x 3x 5x is that persistence
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in building relationships
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and that
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I mean, it's a bad word to some of you, but the sales process
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and that's not a bad thing.
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So let me fast forward a little bit and then I'll get get to my conclusion.
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But we grew as a company and throughout school
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I was in college and we grew and I shot for a handful realtors.
22:30
And then I got out of school and I approached my largest client
22:35
and I basically set up our first broker deal.
22:39
And I had this guarantee it was a monthly.
22:42
And I don't suggest you do broker deals like this anymore.
22:44
We'll tell you how to do them.
22:45
But it guaranteed me and come in and guaranteed me.
22:49
It was about 400 shoots in that first year just from this one company.
22:53
And then I realized that worked.
22:54
And I took it to two other companies that were in adjacent markets
22:57
about 25 minutes away.
22:59
And they said yes as well.
23:00
It's like, okay, this is cool, this is great.
23:03
So then I had to figure out what I was going to do
23:06
because I got past the barrier of no one wanting it or knowing about it.
23:11
It's not that anybody didn’t want it They just don't know about it.
23:14
And they didn't know who I was and they didn't
23:16
know what our company could do for them.
23:18
And then I spent enough time to do that.
23:21
And then I was like, Well, Todd, how are you going to do this now?
23:24
Because maybe you could do the amount of shoots
23:27
for the first company, but this other company, it's further away.
23:30
So then it was, okay, well, I have to grow a team
23:33
and I know many of you are going through that right now.
23:37
And as I grew my team, we
23:41
kind of grew a little haphazardly.
23:43
You just you're figuring things out, right?
23:45
We were all doing our own editing.
23:47
We're only doing video at the time, and I learned a lot
23:50
about having people work for you and work with you
23:55
and there's a lot of good lessons in there,
23:58
but we won't get to those today because I want to get to our guest
24:00
and I want to get to the point of how you're going to take your business
24:04
from here to there.
24:06
So if you're doing 20K a month, how can you do 40 or 60?
24:10
If you're doing 2k a month, how can you get to 4 or 6k a month?
24:14
And that is through building relationships with people.
24:17
I had
24:20
taken that same broker dealer mentality
24:22
and I had spread out a little bit further a market about an hour
24:27
and a half south of us Dayton, Ohio and started
24:31
working with a group of agents down there and I was working by referral.
24:34
So this is a this is a tactic that we still use today is by referral.
24:39
If you can grow by referral, it's fabulous.
24:42
You know, having to be one of our northern agents
24:45
in Lima had a listing that was south far enough,
24:48
and a South agent happened to have a buyer that looked at that North listing.
24:53
He's like, Oh, this is a video.
24:54
I've never seen this before. Calls me.
24:57
And then I spread from there
24:59
and I got to a point to where we had a team of photographers.
25:03
There was probably five of us.
25:05
I had an admin and it was myself and we were just running like crazy.
25:10
I made a key hire with someone
25:13
that was going to run an operation runs and help me run and expand the company.
25:17
Derek and we began to grow and we got to a point
25:22
that we, we loved our little business and it was great.
25:26
I remember the times, I remember the building we were in, and
25:30
coincidentally enough, it had like six and a half foot ceilings.
25:33
And I'm a half foot tall, so it was fine.
25:37
But I got to a point
25:40
where it's like, okay, how am I going to
25:44
get from here to there?
25:46
And that was the first point
25:48
in my life that I went, Wait a minute, There are some things that I don't know,
25:51
or we took a couple of stumbles and it's like, Wait a minute,
25:55
if I would have known this, I could have done something about it.
25:59
Yeah, right.
26:01
You know, the saying, you know, you don't know what you don't know.
26:04
It's true.
26:05
When something happens to you that you don't know, you're like, Oh, crap.
26:09
Yeah, that's kind of painful.
26:12
How can I not know the next How can I know
26:14
the next thing that I didn't know before, if that makes any sense.
26:18
So this idea of knowledge came into play,
26:22
and that's when I
26:25
knew that the gap in my business was I didn't have this structure.
26:29
I knew that I could build good relationships.
26:31
I never thought of myself as a salesperson.
26:33
I just love people. I love helping people.
26:36
And I knew I had to become more systemized about it, and
26:40
I knew I had to think about the process and I had it.
26:43
That's a key word right there.
26:45
- Systems - systems, correct?
26:47
that's kind of the whole story of Wow.
26:49
And Spiro is systems.
26:51
Yes. Thank you, Craig.
26:52
And and that is because we had or the systems we had photographers
26:57
coming to us and they said, hey, we really like this thing that you have.
27:02
You know, they were engaged in the company.
27:05
Can we help you sell it to other agents because they're in their cities
27:10
and they're going, wait a minute, there's a lot more agents in this city.
27:13
How can we tell them about what the company offers?
27:19
And I went, Oh, wow.
27:20
So first I was humbled.
27:21
Like that was that was pretty cool to grow a company to a point that your employees
27:27
or your contractors and both are saying, we believe in what you built.
27:32
We want to help it grow bigger.
27:35
But along with that comes a responsibility to take care of those people.
27:40
And many of you out there and Craig, I know you felt this, too,
27:43
when you had employees at your company.
27:45
That is
27:47
a heavy responsibility.
27:49
It is.
27:51
And that is when I lay my head down and nights like
27:54
I want all those people that say they work for Wow or Spiro
27:58
insert your company name, I want them to achieve their goals.
28:03
I want them to be okay, put food on the table.
28:05
I want them to grow at our company.
28:08
And I went, Holy crap,
28:10
I don't really know the first thing about
28:14
And and so I knew I had to get help.
28:19
And this is so cool how this story has come full circle
28:23
with our special guest today.
28:24
But I reached out to our special guest and I was like,
28:28
Hey, I need some help in building this thing.
28:32
And she is like, That's really cool.
28:35
Let's go eat some tacos and talk about it.
28:37
So we did.
28:40
And you know, the rest is kind of history.
28:42
We scaled a humongous amount with her leading
28:46
building this program and then leading our team.
28:48
And so I wanted to bring her in some of you know her
28:52
because she is our VP of product at Spiro now,
28:57
and she was our VP of sales and marketing at Wow years ago.
29:01
And she has a ton of knowledge in the real estate industry, has been
29:04
a recruiter for real estate companies, recruited a ton of agents, been a manager
29:09
at real estate companies, and she has a ton of knowledge to share.
29:14
I'm so excited she's on the Spiro team helping,
29:17
helping me out and then helping you all grow your business.
29:19
But without further ado, I want to introduce Shannon Landers,
29:23
our VP of product at Spiro Shannon, Welcome.
29:26
Hi, guys. How are you doing? Oh,
29:30
so good to have you on.
29:31
Little reminiscing, little teary eyed at some of those points, but
29:35
I know I there's so much more to that story
29:38
that I was like telling it in my head as I was listening to you.
29:42
As I've heard you tell the story many times, and I love hearing it
29:46
because it's such a entrepreneurial story.
29:49
And I think that's what I've always enjoyed about you.
29:51
Todd, is your
29:52
you just love to grow businesses and I think I like to do the same.
29:56
So we had a lot of fun doing that together.
29:59
So I'm happy to be back and be a part of Spiro
30:03
and help everybody grow and help us grow.
30:07
Oh, we're so happy you're on the team now, Shannon.
30:10
Let's rewind back to that time.
30:12
So I reach out.
30:13
So we had worked together at a
30:16
we had we were doing work for a company that you were working at.
30:19
Yep. Yeah.
30:20
From the first real estate company that I worked for.
30:22
Yeah. Yeah.
30:23
And we did some projects together. Yes.
30:26
Yeah. Met Nick. That’s when I met Nick
30:28
That's when you met Nick?
30:29
Yeah, that's, that's, that's right.
30:32
Yeah. So.
30:33
So I contacted you and we had a discussion maybe just with no,
30:40
like,
30:41
point to make, other than just your perspective.
30:44
Like, what did you see? Like, just from an outside perspective?
30:47
Like, here's this kid who's got this business I know he's doing.
30:50
We were doing a fair amount of shoots.
30:51
We were maybe doing two or 3000 at that point and wanted to grow.
30:56
What did you see from us and what did you see and what we needed?
31:00
Yeah, you know, hard.
31:01
It's funny because I always felt like just even from that first moment that I met
31:04
you and Nick, like when we did that big project and we spent all day together,
31:08
I think for two days, I think I can’t remember.
31:12
I don't know, I, I just felt like kind of that
31:15
connection, like, you know, that this guy's pretty cool, you know?
31:19
And so when you reached out and were like, Hey, I'm thinking I want to,
31:22
you know, grow.
31:23
And I was like, Huh, this could be a lot of fun, you know?
31:26
And I just think that you can sense
31:30
about people, their business knowledge and what they want to do.
31:33
And I've always been kind of a go getter, and you were too, you know?
31:37
And so that was kind of like, All right, this could be fun.
31:41
But I have to remind you, do you remember the text that you sent me
31:45
after I sent you the contract to work together?
31:48
Do you remember the timing?
31:50
Like back out? You were like
31:53
I Yeah, you were nervous.
31:56
And I had to kind of push you a little bit and say, Listen,
32:00
this is the next step for you.
32:03
So I think I think it's important to say that because I think
32:06
we all as as we're looking to grow things, we get nervous.
32:11
And I like to call them the
32:14
the good butterflies in your stomach,
32:17
you know, like because it does happen because you're like, oh, you know,
32:21
and you were making an investment on me and my plan.
32:26
And we first worked together as consultant relationship is how we first set up.
32:32
But I believed in you and I kind of
32:35
pushed you to believe in yourself a little bit more that night.
32:38
And it wasn't about me earning the contract.
32:40
And I think that's what's important is you really know people's true intentions.
32:45
If you just dig in and get to know them a little bit, you know, and Derek,
32:49
having Derek there was huge with the operations stuff
32:54
and he is not lying about the building, you guys.
32:57
I worried as he walked around this thing that he was going
33:01
to hit his head all the time.
33:04
It was
33:05
tiny and I and no lie like were working.
33:08
I'm laying on the floor on a carpet,
33:11
this fluffy carpet, and we're right now like what we're going to do.
33:16
And actually, Todd, you had done a little over 6000 shoots.
33:20
I still remember the numbers because I said, okay, brain works.
33:24
You guys were at about 6500 shoot.
33:26
And we're growing at a good clip year over year with just referrals.
33:31
And we and and two and a half years later grew that 70%.
33:36
So I mean, it was a lot of growth very quickly
33:40
and and I don't want to say that was me that was not me.
33:43
We organize things and we systemize things and we grew it.
33:46
But the foundation that you laid
33:49
of treating customers with care and making them
33:53
happy is how you were able to do this flat out.
33:57
It is the relationships that you built with the customers.
34:02
Yeah.
34:02
Yeah.
34:03
Boy, how how often have we talked about relationships on this?
34:06
On this podcast?
34:08
Yeah, it's everything. Yeah.
34:09
You know, I'm going to bring this up.
34:12
I hope this is okay.
34:13
We recently lost a really awesome man in the real estate business here
34:17
in Dayton, Ohio, and he was a big part of Todd's growth in Dayton
34:23
and I can tell this story, Rick, when he was the general manager
34:26
when I was there at this at a real estate office.
34:30
And Rick is who I've learned pretty much everything from in real estate from
34:34
he affectionately is called coach by all that know him
34:38
and Rick fondly told the story about his idea
34:43
for a video and how he got it and then was connected to Todd
34:47
and really enjoyed the relationship with Todd.
34:50
So Rick has been a guiding principle for me and his his
34:56
he always landed on build relationships, treat people correctly.
35:01
And if you do that, everything else works, though.
35:06
And I think that's a fun part of the story of Todd and
35:09
Wow’s growth is, Todd could get into it a little bit
35:13
about pacing, I think, at a dinner and Rick calls
35:19
because this was a very large brokerage
35:22
that came to play and brought all of us together.
35:25
So yeah, kind of fun to reminisce on that too.
35:29
It is, Shannon, let me just give some it's Rick Heben
35:33
and he wrote a book, which is fabulous.
35:35
It's called Four Quarters and Hope for Overtime.
35:39
And it's on Amazon.
35:41
I think he priced like five bucks like it's the plete
35:45
it it's this is an individual like he walked in a room and like he
35:49
would take over a room like he would like you just wanted to be around him
35:53
because you knew he cared about you and you think about how did he do that?
35:56
He walked into a room and how do all 400 people
35:59
or how do all four people in the room, know that Rick cares about them?
36:03
There's so much knowledge.
36:05
And he gave me my first big break and he was like,
36:07
I remember we talked was like, now we're going to do video and everything,
36:10
photo and video on everything because we don't want him to not do video.
36:13
If we give him the option, they won't do it.
36:15
He's like, And I'm like, okay, well, great.
36:17
And you know, like my I'm thinking my revenue is just going up here
36:20
and he's selling me my thing, which is great.
36:22
He's like, and he looks at me is like, Todd, can you do it?
36:26
Can you handle it?
36:27
And I was like, Yeah, Rick, I can do it.
36:30
You know, just second nature is like,
36:31
But it was a huge amount of business, you know, like I'm making phone
36:34
calls on my way home trying to get people to work for me.
36:37
You know, it was that amount of business.
36:40
It was those guiding lights along.
36:42
And he believed in me and he fought for me.
36:45
And there was a point that new ownership came in and he fought for me.
36:48
When that happened.
36:49
And thankfully he did.
36:50
That was about 12 years ago, 11, 12 years ago.
36:54
And he you know,
36:55
he put his neck on the lines like, no, we're going to use them.
36:58
And it's that relationship, and I and we talked about it so much,
37:02
but the older I get, the more that those relationships just matter.
37:07
There's there's no secret sauce.
37:09
You know, I think a little bit Shannon, you can correct me if I'm wrong,
37:11
but I thought we could just do this online marketing thing.
37:14
So yeah, we grew and we're just going to send emails.
37:18
I see other companies doing it.
37:19
We're just going to send emails. Yeah.
37:22
And that's not what that's not what a proper
37:27
sales funnel is.
37:29
not for this business.
37:30
Yeah. Not for this business.
37:32
You know, there's a lot that you can do and you should be doing,
37:34
you should be staying connected with your clients
37:37
and you should be in front of them.
37:38
And as any business should be doing that, you realtors
37:42
operate on a relationship business.
37:45
Everybody, they work with vendors, right?
37:47
They have relationships with other vendors.
37:49
A What is a real to our realtors that go to person, right?
37:53
Somebody is going to call them
37:54
go, you know, the doctor in that area, They just I just moved here.
37:57
you know, I mean, realtors, I can't tell you how many times, you know,
38:01
I get invited to weddings just because of relationships I built with clients.
38:05
Right. It that is just how I operate.
38:08
So they expect a relationship with you, You know, as a photographer
38:12
and as a company
38:14
were taking care of the most important thing
38:17
that that agent is doing and that's getting listings
38:21
And same thing for a brokerage.
38:22
You know, there's only two things a brokerage needs to do.
38:27
They need to get listings and they need to recruit.
38:31
Yeah, that's it.
38:32
And if you can come in as a company and you can help them with those things,
38:36
and correct me if I'm wrong, but what Rick said was, we're going to own the market
38:41
because we're going to have video and photo on all of our listings.
38:45
And and he was right.
38:46
That company owns the market to this day in Dayton, Ohio.
38:49
And they have the most market share and their market share has grown.
38:53
While others have lost it.
38:55
So it was that vision.
38:57
He had said and the story is super funny.
38:59
I know we're you know, we got really a seller's time today.
39:02
But Rick, he had a friend call him from a complex, I think out in Huber Heights.
39:09
And it was a new place and it was just a great little complex and community.
39:14
And Rick went to go look at it and he was like, you know what would be great?
39:17
And he had a convertible, right?
39:19
He's like, Wouldn't you just be standing it up in the convertible with the video
39:23
and driving through the neighborhood and just seeing everything?
39:27
And it's the best story.
39:30
And but
39:30
that mindset and your mindset, Todd, like they came together.
39:34
And because you had enough agents at that company that were saying,
39:38
Todd's the guy, Todd's the guy, you got that opportunity.
39:44
So again, building those relationships is number one.
39:47
As much as I think we have probably a lot of introverts
39:53
in our business.
39:56
Yeah, got to at least build that one on one relationship,
39:59
you know, and that which one relationship leads to the bigger opportunity.
40:05
Yeah, for sure.
40:07
So Shannon, with that.
40:08
So you came in
40:10
as a consultant level and again, I'm so glad that you brought that up.
40:14
I forgot about that, that I remember.
40:17
I was like, Okay, let's do it.
40:18
You know, let's move forward.
40:19
And then I got cold feet.
40:21
I was like, Hey, I don't think got Oh, oh, my goodness.
40:24
It's like, Oh, can I really do this?
40:26
Like, you know, one, I have to spend the money
40:29
but two the commitment, like, I don't I was the king of the castle
40:33
like I people do what I, you know like we get comfortable in our business
40:37
and as the business owner,
40:40
if you have
40:40
people working for you, they're going to do what you say
40:44
and you need to be pushed outside of your comfort zone some time.
40:49
And I'm not saying in a bad way,
40:51
like Shannon did it in a great way like just asking questions.
40:54
Because when you ask questions to your team, a lot of times
40:57
if they're employees of yours, they agree with your idea.
41:01
Oh, yeah, that's a great oh, that's perfect.
41:02
If that's what you want me to do.
41:04
When's the last time an employee of yours ever went?
41:07
That's a pretty dumb idea.
41:08
Like, that's probably That doesn't.
41:10
I think I have a better idea, and that's the way I led.
41:14
Whereas just like, people were coming to me and I felt good about, it's like, okay,
41:19
I have answers to give them, and I would give them answers.
41:22
Sometimes they would be the right answer, so
41:23
sometimes they would be the wrong answers,
41:26
but no one would ever really challenge me or make me take a step back
41:29
and look at my business. We were busy.
41:32
Many of you are busy right now, but focusing on what is going to grow
41:38
your business is what you need to do
41:41
to from 2000 to 4000 or us at 6500 to 12000.
41:46
So, Shannon, your go ahead.
41:49
Right now, I just like in the update that we just launched,
41:51
I think is important to this, because we you have to understand what you're doing.
41:55
So the reporting understanding
41:59
I asked Todd, I think he's talked about this before.
42:01
I literally was like, all right, what's your average sale price?
42:04
He was like, Huh? What?
42:06
What do you mean?
42:07
I was like, Well, what's your average order like where we are?
42:12
And do you remember what it was?
42:13
Because I do.
42:14
- Oh, was it like 158 - 155.
42:17
Yeah, 155. Okay.
42:19
Yeah.
42:19
155 And I was like, that's too low.
42:24
Hmm. Yeah.
42:24
Because at your default pricing I think was like 220
42:28
maybe at the time or 220 I think so, yeah.
42:30
And so and I was like, okay, here's our first problem, right?
42:34
And then I did. I said, Who are you, Todd?
42:37
Who are who?
42:38
Who is.
42:38
Wow, right.
42:40
You have to have standards.
42:42
Every company, every person.
42:45
We operate on standards, right?
42:47
They come from our core values first as a person
42:52
and then they need to come from your business.
42:54
And what is important and what was important to you.
42:56
Todd was making sure the clients were always taken care of.
42:59
Mm hmm.
43:00
And so everything had to come from that perspective.
43:04
And I
43:04
and I didn't know that Shannon at the time,
43:07
and you probably remember this
43:08
because you guided me through this, but you went, Who are you?
43:10
I'm like, What do you mean?
43:11
Like, this is
43:12
what do you want to go sit in a cave for 20 years and think about who I am?
43:15
- You know, like this is - we have to preface here not very feely.
43:19
Okay? You know, I'm not like you.
43:21
It was like his analytic brain was like
43:25
these words. What?
43:26
What do you mean?
43:28
I got to jump I got to jump in here because my experience with Todd, Shannon, is
43:32
he is in touch with his feelings.
43:34
I mean, we've talked a lot about empathy and relationship building on this podcast.
43:39
He has all that.
43:40
But to actually dive into that and I think you have to think this was
43:46
eight years ago, you know, we've all grown and developed.
43:50
I think naturally as we get older, we just kind of get more.
43:54
You get more experiences, right?
43:56
Naturally, you kind of get more empathetic, but at the time
44:00
It was like, Oh, Shannon, I don't want to go.
44:05
I didn't even know what to say.
44:06
Honestly.
44:07
I ended up writing almost like a history of Wow.
44:10
And I gave it to you. That's what you had me do.
44:12
You had me write a history of why I started, what I did, what was important.
44:17
And you did that because you knew they would be in there.
44:19
And then I gave you, you know, two or three, four pages.
44:21
And then from there you're like, Oh, it's all in here.
44:24
Yeah, here's your here's the five things that are important to you.
44:27
And this is what we're going to build a company on.
44:30
Yeah, yeah.
44:32
And it's beautiful If you go walk into Wow.
44:34
If anybody ever is in Lima, Ohio, if you want to hang out at Wow.
44:39
You know, the core values are on the wall
44:42
and it is the guiding principles.
44:45
And I think a lot of the guiding principles of Spiro right.
44:47
They flow kind of right into it.
44:50
You know, I was
44:51
on the tail end of the Spiro experience
44:55
when I kind of parted from you guys for a little bit
44:58
that was just being built, you know, at that time.
45:02
And Systems has always been a big part of who you are Todd.
45:05
So that that actually is key.
45:08
There's not a lot of people out there building systems like you did.
45:11
Todd built every system he's ever used.
45:14
He has that part of the brain.
45:16
I couldn't have gotten that.
45:17
I can help him with the business and sales.
45:19
But when it comes to the tech stuff, he got me in math guy's and I'm like,
45:22
I don’t want to use this thing.
45:23
I don’t even know how to use it
45:26
learning every day.
45:28
You know, teaching an old dog new tricks, I guess.
45:30
Is this payback, Rodd? Is this what this is?
45:37
But yeah,
45:38
no, it's it's exciting to grow a business.
45:42
It's hard work, though,
45:44
and that has to be
45:47
if think about that and you have to decide what you're willing to do and
45:50
and you also have to put the goals out there.
45:52
I think often people, you know, just
45:55
they don't know what they're going after
45:58
and you don't know the milestones that you're hitting.
46:01
And we're kind of going through that with Spiro right now.
46:03
That's what we're looking at is, you know, what are the goals?
46:06
How do we help our people grow?
46:09
And we only make more money as our you know, our clients make more money.
46:13
And that's how it's supposed to be.
46:14
So how do we do that together as a community and everything?
46:19
Shannon, let me jump in here real quick.
46:21
You've talked a little bit about hard work and systems and goals, values,
46:25
but you said a word to two or three times,
46:29
probably about ten, 15 minutes ago that I think is key.
46:33
And you said when you first started working with Todd
46:36
and coming up with what the goals and the plans, you said the word fun,
46:41
you have a fun personality.
46:43
Can you talk a little bit more about how fun is an integral part
46:48
of growing a business and why you have to have that fun in doing so?
46:54
Yeah, I mean, I just I'm obviously an extrovert.
46:58
People will pick that up from me very quickly,
47:02
so I think talking to people has always just been a part of me.
47:07
And I'm the girl, that annoying girl on an elevator ride.
47:11
That's kind of open up a conversation because I just can’t stay on the sidelines.
47:14
Right?
47:16
But it is important.
47:18
Todd kind of said earlier that your employees
47:22
are going to do what you tell them to do, but what you really need
47:27
them to do is be a part of the growth and a part of everything.
47:32
And and because if they believe it and they feel it
47:36
and they're going to enjoy
47:38
what they're doing because there's nothing worse than miserable,
47:42
I you know, I went through the drive thru and I won't say which
47:46
which company that let's just say my nine year old wanted to go there
47:49
so we know what drive there.
47:50
I'm okay
47:52
and the person at the checkout was just,
47:56
I think the most miserable person on earth.
47:58
And there are too many jobs out there to be miserable.
48:01
If you hate your job, go find something you like to do
48:06
because work should be fun, you know?
48:09
And so you do have to keep things.
48:11
You have to keep everybody involved.
48:14
So all your employees even and again, independent contractors.
48:17
And I think this was a key of me coming from a real estate company
48:22
where all agents are independent contractors to a photography company
48:26
where the photographers were independent contractors, and you need them
48:30
to buy into your business more than you buy into your business.
48:34
So how are you creating that atmosphere,
48:38
that fun to where those people want to grow your business?
48:44
They want to go find another agent.
48:45
So hey, use us because we're great and we're awesome.
48:50
So the fun needs to be there and it doesn't
48:54
that doesn't mean that it's parties all the time,
48:58
By any means.
48:59
But you do have to just find the enjoyment.
49:02
And is it is it throwing some cash at some photographers
49:06
if they bring in some clients? Right.
49:08
Like developing a plan in this system where your people feel like
49:14
they are a part of your company and not just an independent contractor
49:20
because it's easy.
49:21
I mean, Todd, you've had them.
49:22
You've had the independent contractors leave and start their own thing.
49:26
It's it happens and you won't set you won't ever keep 100% of your people.
49:31
Some people are just going to go off and do that, and that's okay.
49:35
But the more you make them a part of the whole thing, the less likely
49:40
they are to feel like they're just a cog in the system, you know?
49:44
Like, that's good. Yeah.
49:47
Yeah.
49:47
That was really long winded.
49:48
But I hope I gave you the answer.
49:50
No, it's good.
49:52
And I think it's so smart because it all comes.
49:54
How do you make people feel involved and buy in?
49:58
Is they have to know what they're buying into.
50:01
And again, just going back to those core values
50:03
and just verbalizing you as the leader of your company,
50:07
you have to verbalize which way you're going.
50:09
You might have it in your head.
50:10
And this was of my gaps for a long time.
50:12
Is still is I sort of be conscious about it is my brain knows where it's going.
50:17
It doesn't all it's almost in a right brain
50:19
where just subconsciously I know what the steps that I'm doing,
50:23
but I don't ever think to how do I verbalize that
50:28
and put it in steps not only in my brain, but then the next step is,
50:32
Well, I have to let everyone else know that too,
50:33
because they're just like, Well, Todd, why are you doing this?
50:36
And I will say with Spiro, I misstep there a little bit
50:39
because I knew that we needed to go this route, and I knew that it was a tool
50:45
that all of you could use that would help you
50:47
grow your business, but also help us grow our business.
50:49
And it would be a win win.
50:50
I just didn't verbalize it.
50:51
Everybody and everybody's like, Well, wait a minute, what's this new thing?
50:54
And what do you call it?
50:55
And why is Todd spending his time with that and not with wow.
51:00
So as the leader of your company, you, I tie everything back
51:04
and I use those core values that Shannon wrote for us many, many years ago.
51:07
I use them every day.
51:08
I use it on the Friday meeting this morning.
51:10
I talked about clients are the number one priority.
51:12
The responsibility to it is
51:16
to take care of your clients regardless of what that is.
51:19
Hard work.
51:20
That's core value.
51:21
Number two, if it was easy, everybody do it.
51:24
We are family number three.
51:26
We pull together as a family, pick each other up.
51:28
We look out for each,
51:30
you know, we think outside the box.
51:32
Core value. Number four, we want to be a disturbance in the force.
51:35
We want to do things different. Let's improve our products,
51:37
bring new technology.
51:39
And then five, we want to grow.
51:41
That's important.
51:42
If you want to grow and you have someone that's your employees that are coming
51:45
or contractors that go away, Wait a minute, I'm kind of cool with the status quo.
51:48
They're going to be really uncomfortable, really quick.
51:51
And I use those five all of the time to align
51:56
with what we're the direction my brain is thinking we go.
52:00
It's your compass.
52:01
Your core values are your compass, and it will always lead you to that outcome.
52:08
And then with your core values, the goals and the goals don't
52:11
even always have to be so, so stringent or numbers based.
52:17
They can literally be anything but they.
52:20
But they that all has to guide you, you know?
52:23
And your point, Todd, communication about these things is so key
52:30
100%.
52:31
You have to do it and you have done that, Todd.
52:34
And you guys have grown and you've consistently grown
52:37
and you've grown in a really hard real estate market for photographers.
52:42
And a house sells in an hour.
52:45
Who wants to spend $300 on stuff now?
52:49
Me, as I lead real estate agents for the last four years of my life,
52:54
I would tell them, What do you do for a living?
52:57
You Sell houses?
52:58
Don't you think you should showcase what you do?
53:01
And you should have mark on every house that you sold.
53:06
But now we are leaning into a market
53:08
that I think is going to be great for us.
53:12
There is going to be a lot of thought process
53:14
that goes into picking a listing agent
53:17
and what that listing agent is going to do and we are going to have to be
53:21
a part of their business.
53:22
So I actually say now more than ever than I've seen in the last 11 years,
53:28
the opportunity is huge to go build those relationships
53:32
and get those broker deals because these brokerages now
53:36
more than ever want more listings then then they want to scoop them up,
53:41
but their agents are going to have to provide value.
53:45
And that going to be key.
53:47
That's how we grew.
53:48
We're going to continue to dive into these.
53:51
You know, I think as a
53:54
as an actionable item for you
53:56
all, it's time to get uncomfortable.
53:59
Let's think about why you started your business.
54:02
What do you stand for?
54:03
It doesn't have to be what we stand for
54:05
because that's not why you started your business.
54:08
But if you want to take inspiration from ours, you can.
54:12
And it's important to connect
54:14
with those feelings.
54:18
So then we can build goals and we can look at those things together.
54:21
So Shannon's going be along the ride with us.
54:25
Shannon, how would someone even start that activity?
54:28
Like, Oh, feelings? I don't.
54:29
Shannon told me to think about my family.
54:32
Well, I mean, a lot like you did.
54:34
Just write down how you how you got started, right?
54:38
Write down why you did it.
54:41
You know, we talk about the why.
54:43
I think in everything that we do, because that's what drives us.
54:47
So this can be just a notebook and a pen.
54:51
And I actually think I'm for all of you
54:54
that are probably 30 years and younger out there.
54:58
Get a piece of paper.
55:00
and get a pen
55:02
And sit with your self in your own thoughts and write down,
55:06
Why am I doing this?
55:08
Where is this going to take us close
55:11
your eyes and see that future.
55:14
There's a good book out there.
55:15
I'm going to blank on the author, but it's like Be Your Future Self Now.
55:21
And in the beginning of it, they talk about one of the big YouTubers
55:24
and he made videos for himself that said, In five years,
55:29
this is where I'm going to be.
55:30
I'm going to be doing these things until well and one year.
55:34
And and it's that self-fulfilling prophecy.
55:37
So, you know, sit with your thoughts and write down why you are doing this.
55:42
And in that process, your values are going to be created.
55:48
And it doesn't have to be five and it doesn't have to be ten.
55:50
It could be two, it could be three,
55:53
it could be one, it can be one guiding principle.
55:56
It doesn't matter.
55:57
But really diving into those thoughts, I think that's just where you start.
56:02
And outside of
56:03
that comes here, you want to me as a company,
56:07
I love that.
56:08
Please do it.
56:09
If you want to send it to us, send it to us.
56:12
Yeah. Shannon, Craig and I will read them.
56:15
We'll give you some you know, we'll respond if necessary.
56:17
You have questions.
56:18
hello@spiro.media, We want to be with you.
56:21
We want you to succeed.
56:23
It is so fun to grow and scale a business.
56:25
And there's just some tools along the way that can make it easier for you.
56:30
So please start with this today.
56:31
Take that time, find a piece of paper, notepad,
56:35
and write down the why and those guiding principles
56:39
and you're going to see how we're going to build a foundation on top of that.
56:43
Yep.
56:44
100th episode of the Spiro podcast.
56:48
- Guys, Thank you. - I got to be on it.
56:51
Thank you, guys.
56:52
I really am super excited to be here.
56:55
I will be in Vegas.
56:56
So if you guys are there, come find me.
57:00
And we're going to
57:01
continue to do this thing and we're going to do it together.
57:04
You know, as you get both, we're talking about the values of Wow video tours.
57:07
I couldn't help but notice
57:08
how many of them drive Spiro as well, and why we do this podcast.
57:12
You know, our clients are our number one priority.
57:14
Now, obviously, not everybody that watches this podcast is a Spiro client.
57:19
We'd love to have you join our family.
57:21
We are family. There's another value,
57:23
the podcast is hard work, but we have fun doing it.
57:27
I hope you understand after watching
57:31
or listening to so many of these, that Todd and I, we like to have fun.
57:35
Yes, we work hard.
57:36
It is a business, but we want to be transparent with you.
57:39
We're human beings just like you.
57:41
You know, we all have, you know, similar struggles
57:44
that we go through in our daily lives with families, with loved ones.
57:48
Our work is part of a major part of what we do every day.
57:52
So we just want this podcast to be of value to you because you're our number one
57:58
priority.
57:59
We want to see you succeed.
58:01
We want to have fun doing it.
58:03
We don't want to take ourselves too seriously, but we want to give you
58:06
and equip you with tools that are going to really help you win.
58:10
And we like to celebrate successes with you.
58:12
That's why we tell you, Give us your stories.
58:14
We do read those.
58:17
Yeah.
58:18
So we just want to say thank you, you know, from Todd, from Shannon,
58:21
Nick, myself, and just the whole Spiro team.
58:25
Thank you for for joining us on this journey
58:28
and just the privilege of
58:32
being able to speak into your life and into your business through this podcast.
58:36
We're humbled by that.
58:37
We're very humbled by that.
58:39
I think you would agree with that, Todd.
58:41
Oh, 100%.
58:42
Every day I read this and when I thought two years ago, like,
58:44
it would be really cool if I could just get a few people on it
58:47
and the size of amount of people and the stories that come in, I just
58:51
I literally and you guys, I'm a big baby.
58:52
- Like I tear up reading these things, - it is not emotional.
58:56
Not emotional. Yeah,
59:00
it’s an onion, right. we've just been peeling back
59:03
those layers of Todd's onion for years now.
59:07
You know what? I just had popped into my mind?
59:08
Shannon?
59:09
Shrek, Shrek and Donkey just totally popped.
59:12
Yeah.
59:15
Okay.
59:17
This Is the part where we have fun and don't take ourselves too seriously.
59:20
All right.
59:20
Well, Todd. Man, thank you for, you know, for the opportunity
59:24
to be a part of the Spiro team.
59:26
I just want to say that personally on this hundredth episode and
59:29
and for placing the trust in me, too, with the idea
59:32
of the podcast, I just I have fun doing this.
59:35
A lot of you might know my story.
59:37
I worked in broadcast radio for almost 20 years, so once I left
59:41
that industry, I kind of lost a little bit of myself.
59:45
And so when Todd gave the go ahead on this podcast, I got really excited
59:49
because this kind of ties into my my medium, my broadcast background,
59:53
and just being able to connect with people via media
59:56
and what we're able to all do through the media that we provide our realtor
59:59
clients is connect with them, help them win, help them
1:00:02
build their businesses and serve the sellers as well.
1:00:05
I mean, this is a fun industry we get to do.
1:00:07
I mean, yeah, we have headaches, right? But
1:00:11
anyway, we just want to say thank you.
1:00:13
Okay, so all of that to say thank you again,
1:00:15
that's going to wrap things up for this week.
1:00:17
And as we always remind you, two things. One,
1:00:20
be thankful for the blessings in your life and make sure you take a breath.
1:00:24
That's what Spiro means is breath.
1:00:26
Take a breath this week and just reflect.
1:00:29
You guys have a great week.
1:00:30
And thanks for joining us for this 100th episode of the Spiro podcast.
1:00:33
Thank you for joining us for the Spiro podcast,
1:00:36
Managing your real estate photography and videography business.
1:00:40
This is a production of Spiro and Wow video tours.
1:00:44
You can find out more about Spiro is real estate media business management
1:00:48
software at our Web site, Spiro Dot Media.