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Is Your SRM Program Just Useless Theater?
Why Your SRM Program is Useless Theater?
Why has Supplier Relationship Management (SRM) progressed so little in the last 20 years? And what can procurement leaders learn from the messy "divorce" between Amazon and UPS?
In this episode of Proc & Roll, hosts Conrad Smith, Natasha Gurevich, and Zachary Bachir tackle the stagnation of supplier management. They debate why most QBRs are just "useless theater," why indirect procurement struggles to build real partnerships compared to direct procurement, and how to stop trying to manage 20,000 suppliers and start focusing on the few that matter…
The skinny
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