Latest / Success Story with Scott Clary / Darren Lee - CEO and Founder of Voics | Building Your Influence With Podcasts
Transcript
- 0:00Most guys talk a big game in their under-front-end,
- 0:02advertising their staff,
- 0:03but a fulfillment and success is not there.
- 0:07Darren Lee, after working with Fortune 500 companies
- 0:11and building a successful career in FinTech,
- 0:13Darren took a leap into the world of podcasting.
- 0:16His show Kick Off Sessions didn't just make it to Episode 3,
- 0:20it saw to over 35 million views and 200 episodes,
- 0:24landing in the top 5% of podcast globally.
- 0:27And most people in our space don't care but the customer.
- 0:30So you give people what they want so you can give them what they need.
- 0:32If you know how the game is played over here,
- 0:34you should be zigging when everyone else is eigen.
- 0:36Customers will actually stay with you,
- 0:38even if you don't get that greater results if your experience is high.
- 0:42How could I possibly tell you how you should create
- 0:44your thumbnails and your design, your production,
- 0:46if I'm not doing it for myself?
- 0:47Best case study can only be yourself.
- 0:49Doing things like that creates a different experience.
- 0:52But here's the real story.
- 0:53How did Darren turn his passion into a platform for growth?
- 0:56In this episode,
- 0:58we explore his journey from launching Kick Off Sessions
- 1:01to scaling his podcasting success
- 1:03and how he's helping others transform their shows
- 1:06into powerful tools for influence and revenue.
- 1:08Most people are not truly interested in what they're talking about.
- 1:12They're not even interested in the guest.
- 1:13They're taking it as a selfish pursuit,
- 1:15solve your own problems,
- 1:16actually turns out that's incredibly valuable to somebody else.
- 1:18Sometimes you have to pay your water to make the change.
- 1:21Any hired beliefs like that,
- 1:22then you truly don't see yourself doing forever.
- 1:24What are you doing right now?
- 1:26If you've ever wondered what it takes to build a scalable
- 1:28personal brand through podcasting,
- 1:30this is the conversation for you.
- 1:32A lot of young guys say they're doing.
- 1:34They're not actually doing it.
- 1:37Welcome to success story.
- 1:39I'm your host, Scott Clary.
- 1:40The success story podcast is part of the HubSpot podcast network.
- 1:44I'm also a big user of HubSpot products.
- 1:46They've supported the show for over three years now.
- 1:49And for all entrepreneurs out there,
- 1:51I need you to go back to a time and place
- 1:53when building businesses as tough as it is,
- 1:56can be sometimes a little bit fun.
- 1:58When you're marketing, it should be fun.
- 2:00But marketing is not so fun anymore
- 2:02because it's very time consuming.
- 2:04It's very difficult.
- 2:05And it feels like there's just a lot of friction.
- 2:07Content was simpler to make.
- 2:09Leads were easier to capture.
- 2:11And we weren't all spread so thin.
- 2:13As marketers, as entrepreneurs,
- 2:15the bottom line is that marketing used to be fun.
- 2:17It's not so fun anymore.
- 2:19But with HubSpots newly launched to marketing and content hubs,
- 2:22I've been using it myself.
- 2:23It brings a little bit of fun and creativity back
- 2:25into marketing for your business.
- 2:26They're going to generate better content.
- 2:28They're going to generate more leads
- 2:29and next level results,
- 2:31which really make marketing fun again.
- 2:33So with tools like Content Remix,
- 2:34you can turn existing assets into all new pieces
- 2:37with just one click.
- 2:38Lead scoring helps you shine a light on the leads
- 2:40that are most likely to purchase
- 2:42and analytic suites they built out
- 2:44will help you with reports, KPIs,
- 2:46and just a gold mine of AI powered insights.
- 2:48It's quick to get your results.
- 2:50It's easy to use.
- 2:51It connects all your teams and your data.
- 2:52So put the fun back into your marketing funnel
- 2:55with HubSpot. Visit HubSpot.com to get started for free.
- 3:08There, and I'm excited you're here.
- 3:09I'm very, very excited.
- 3:10It's going to be a lot of fun.
- 3:12So we're going to take this in a whole bunch of different
- 3:14places and directions.
- 3:16But just to start it off,
- 3:17to like sort of set the frame,
- 3:18you've interviewed a lot of really interesting people.
- 3:21So it's going to be like a,
- 3:23maybe like, have you thinking one to kick it off?
- 3:25What are some things that people have said on your podcast
- 3:28that have basically changed your life?
- 3:33What are some of those like,
- 3:35you ask them on a question and they drop some wisdom
- 3:37and you're like, oh shit.
- 3:40That's such a good question, man.
- 3:43I think it's a smaller moment that people don't realize.
- 3:46You know, it's not at the big gas,
- 3:47not the famous gas and so on.
- 3:49So one guest in particular is guy called Ned Phillips.
- 3:51Madam Singapore became very close.
- 3:53He's pretty much like a father to me.
- 3:55He made me realize that it was less to do
- 3:58at like being super experienced,
- 4:00having all the years experience waiting
- 4:02to become successful, to be successful.
- 4:04His approach was just more, it's just the action.
- 4:07Most guys were not taking any sort of action,
- 4:09especially younger people.
- 4:10He was able to make me realize that almost anything was possible
- 4:15once we actually said what we were going to do, right?
- 4:18Because these guys were experiencing sales.
- 4:20They were around for many years
- 4:22and he was looking down and lost kids.
- 4:24He's in his mid 50s, 60s, going on to 60 soon.
- 4:28And the only gap between where he was
- 4:31and where I was was actually doing the work.
- 4:34You know, and this is what a lot of young guys say they're doing
- 4:38but they're not actually doing it.
- 4:39Why do you think that?
- 4:41So I agree with you,
- 4:42but it's hard to unpack as to why people aren't doing the work.
- 4:47Because it seems like everybody is like,
- 4:49seems like everybody online is hustling at least.
- 4:52But what do you mean by not doing the work?
- 4:54So there's a big difference between marketing, sales,
- 4:56and then what happens in the back end.
- 4:58So this is the big thing in the online space,
- 5:00especially where I'm situated in.
- 5:03It's the fact that most guys talk a big game
- 5:06and they're under front end advertising their stuff,
- 5:09they're good on marketing, they're good on their funnels,
- 5:11but the fulfillment and actually
- 5:14creating a great product business,
- 5:16like you've done, and success is not there.
- 5:20So taking that lesson from him in particular,
- 5:23all the things, the real boring stuff
- 5:25about building great products, great offers,
- 5:27great businesses is focused on the person.
- 5:30But most people in our space don't care, but customer.
- 5:34So interesting.
- 5:35I actually have such an issue.
- 5:37I love, I love it, Russell Brunson's built.
- 5:41And I love, I really do.
- 5:42I think he's an incredible entrepreneur, not joking.
- 5:44But what he's built is he's created the ability
- 5:49to market and sell for people that are not technical.
- 5:52Of course.
- 5:53And you can spin up landing pages and funnels overnight.
- 5:56And that is a blessing and a curse for entrepreneurs.
- 5:58As is all technology, I mean,
- 6:01when Tobias Luke built Shopify and then he enabled drop shipping,
- 6:06I mean, then you get a whole bunch of entrepreneurs
- 6:07and I don't have to worry.
- 6:08It's like unsophisticated people are now able to build businesses.
- 6:13And that's again, blessing and a curse.
- 6:15And with all technology that allows
- 6:18less sophisticated people to build even more incredible businesses.
- 6:21But I do find that with that
- 6:25unlocking of access to entrepreneurship,
- 6:28you get a lot of bullshit and with drop shipping,
- 6:30you drop shipping, shitty products from overseas.
- 6:34And if you are good at sales and you are good at marketing,
- 6:39it's very hard to differentiate for the average consumer.
- 6:42What's good and what's not.
- 6:44And then I see a lot of coaches and people creating online courses and all that.
- 6:48This is a whole dude.
- 6:50This is an entire rabbit hole.
- 6:51I actually think half the reason why I was so adverse to
- 6:58you don't really know my whole story.
- 6:59But when the business was acquired about four years ago,
- 7:05I didn't build a course or I didn't do consulting or I didn't do anything.
- 7:11And I think the main reason was I was so scared of putting out like a half-ass product.
- 7:17And I was so scared of like letting people down.
- 7:21But it's so funny because I actually had like real-world lived experience in building businesses.
- 7:26But for me, there was like a lot of imposter syndrome there.
- 7:28And I didn't want to be perceived in the sense like I had this.
- 7:32It was like such a negative adverse reaction that clicked funnels.
- 7:36Coming from like a sass world.
- 7:38It was like, what is this?
- 7:40What is this garbage?
- 7:41So it looks, it looks scammy.
- 7:43Like even looking at a click funnel's website for me was just looking like,
- 7:47this is garbage compared to what an actual business funnel should look like.
- 7:51And I just didn't want to, I didn't want to build something in that space.
- 7:54But I mean so many people do and so many people are good entrepreneurs.
- 7:59But like to your point, a lot of people don't focus on great products.
- 8:03Which is ultimately in my mind what differentiates good entrepreneur versus
- 8:07scammy sales and marketing.
- 8:09So how do we fix like, I mean, there's no fix.
- 8:12I mean, fix is like an ethics question at the end of the day.
- 8:15But for entrepreneurs listening, what should they focus on so that they don't have
- 8:22chargebacks, churn, lose customers, flash in the pan success?
- 8:26This is something that I'm incredibly, incredibly conscious of.
- 8:29Because similar to yourself, I've come from a software background.
- 8:32Yeah, you were, it's Accenture.
- 8:34I was at Revolut, I was at Fintech company, right?
- 8:38And I was focused on product that, so for context, I was working in trading,
- 8:41trading product, customer experience, real detail UX UI.
- 8:45So I come from the lens of delighting a customer, creating basically an experience
- 8:50for customer and keeping them sticky, right?
- 8:52Whether you're selling services or products, we want people to come back
- 8:55and stick with us, right?
- 8:56That's where a retainer works all well.
- 8:58And that's why we're trying to keep clients for as many years as possible,
- 9:02because we just have a good experience, a good relationship.
- 9:04The first thing I usually focus on is, can you actually solve
- 9:10what you say you're going to solve for that specific customer?
- 9:13So service or even product is very important.
- 9:16How much people went to work with you and went to buy your product at the enterprise level?
- 9:20That maybe they weren't best suited for the enterprise level.
- 9:22Yeah, they could have paid you $5,000 a month,
- 9:25but maybe the $99 a month would have been better.
- 9:27So it's almost like creating the solution that just fits that customer profile specifically.
- 9:32And that way there's no resentment, there's no grudge, okay?
- 9:36And this customer will appreciate that you have that well-situated for them.
- 9:40So let's give an example for us.
- 9:42We're doing full done for you management of podcasts.
- 9:45There's some people who just don't fit that well.
- 9:47Let me give you a pro, let me give an example.
- 9:50Our service might be like, say, $5,000 a month.
- 9:52There's some guys who are getting started as an entrepreneur that can't afford it.
- 9:55They shouldn't do it.
- 9:56They shouldn't be taking it to credit card to do it,
- 9:58but most people will sell it to them.
- 10:01That's the problem.
- 10:01Most people will take the cash, spend one or two months, get a horrible feedback,
- 10:06the customer will churn, their business will dip, right?
- 10:09Whereas what I've been trying to situate on is like,
- 10:11who can we actually serve and solve problems for?
- 10:13Because then you don't have imposter syndrome,
- 10:15then you're actually living in alignment with what you can serve and what you can do.
- 10:19And you can build a better experience.
- 10:21So let's just say in that example,
- 10:23something that I've learned myself is that not everyone can afford a service.
- 10:27Some guys can, some big entrepreneurs, your tech companies can.
- 10:31What else could we do?
- 10:32Could we serve those same clients who came into the ecosystem differently?
- 10:36Could we do some consulting?
- 10:38Could we do some coaching?
- 10:39Could we do some self-paced education?
- 10:41Could we build an education platform?
- 10:43That's cheaper.
- 10:44And the amount of people that you can surprise and delight in that experience
- 10:49is huge.
- 10:49Those prospects become customers,
- 10:52those customers become raving fans and those raving fans,
- 10:54bills your brand.
- 10:55Yeah, right?
- 10:56That's what actually builds a brand.
- 10:58We have some people that started with us with $249.
- 11:01And then they've maybe ascended into different products.
- 11:04They've gone into consulting.
- 11:05They've paid for some of our done-for-you services.
- 11:08But they just enjoy being in the ecosystem.
- 11:11We have client success managers.
- 11:12We have myself that comes in and gives a lot of help and value in coaching.
- 11:15We have a production team that run with them.
- 11:18Compare that, okay?
- 11:19That's just one example.
- 11:20To the quick cash, go through my funnel,
- 11:23buy your product, no customer success,
- 11:25and it's up to you and there's no refunds as well.
- 11:28That creates such a bad atmosphere, right?
- 11:31And I'm speaking with one of my mentors at the moment
- 11:33about this.
- 11:34We're going back and forth.
- 11:35So this guy, Layton, 50s as well,
- 11:39we are helping him build a business.
- 11:42So we do a grow partner style work as well.
- 11:44We're real coming and we'll build offers and businesses.
- 11:48Bear in mind,
- 11:48clickfunnels created the word offer, right?
- 11:50So we would basically build that in conjunction.
- 11:55But what's been very important here is the fact that
- 11:57because my alignment is much more geared towards long-term,
- 12:01infinite game and so on and so forth,
- 12:02we can be a bit more delicate with the language,
- 12:05the tonality, the speech,
- 12:07how it's portrayed, right?
- 12:09Because as a result,
- 12:10you bring in a different customer.
- 12:12Now, everyone knows from the image.
- 12:14I increase the lifetime value,
- 12:15which is exactly the LTV of a customer
- 12:18that I don't think people focus on.
- 12:20And I would actually as we're having this conversation,
- 12:22it's interesting, I just had a thought.
- 12:24And then I wanted to keep going.
- 12:25But it seems like all the tools
- 12:27that have come out to support entrepreneurs,
- 12:29predominantly the flashiest tools
- 12:31have focused on solving the sales and marketing problem.
- 12:34Absolutely.
- 12:35And I actually,
- 12:36maybe I was a little bit harsh in my assumption
- 12:40that entrepreneurs just want to focus on sales and marketing.
- 12:45Maybe it's because the tools that support
- 12:47up and coming entrepreneurs
- 12:49are just focused on sales and marketing.
- 12:51I do not know how good Shopify
- 12:54or ClickFunnels does of educating
- 12:57entrepreneurs that use their platform
- 12:59on how to benchmark what customer success is
- 13:02or a CSAT score or a net promoter score.
- 13:05Or like, you know these words
- 13:07because it comes from this world.
- 13:09Or what good, what even good product is,
- 13:11or good service, or good delivery,
- 13:13or turn or any of the things that actually
- 13:16really help an entrepreneur understand
- 13:18if the customer is delighted at the end of the day.
- 13:20So you give people what they want
- 13:22so you can give them what they need, right?
- 13:23When we were building a lot of our products
- 13:25or actually like stand on products,
- 13:27I would hop on calls.
- 13:28Remember specifically,
- 13:29you're building out a coaching offer.
- 13:32I did 50 calls in a week.
- 13:34I got on a call with someone who I knew had problems
- 13:38with their podcast.
- 13:39And I would say,
- 13:39what are you struggling with right now?
- 13:41They would say, design,
- 13:43thumbnails, production,
- 13:45copywriting, I would write all of it down.
- 13:47And they would say,
- 13:49can we solve it?
- 13:49I would say, yes, we can solve it.
- 13:50Because I was giving them what they want.
- 13:52So I would build around their problems
- 13:55and then had this crystal clear,
- 13:58very simple framework that people could use
- 14:00that would actually solve their problems.
- 14:02Compare that to putting a square picture
- 14:05a circle hole,
- 14:06creating something that nobody wants.
- 14:08And then you're selling someone
- 14:09the dream like the dream outcome, right?
- 14:11And the dream outcome then is not achieved as a result.
- 14:13So I think there's much more of an elegant way
- 14:15you can go about doing this.
- 14:16And effectively,
- 14:18you're everyone rolls from the image
- 14:20that your business is a reflection of you.
- 14:21But people don't realize
- 14:22that your customers are also a reflection of you.
- 14:24And this is something I've been so conscious of lately
- 14:27that when I look at people that I've worked with
- 14:29or other businesses,
- 14:31I can click quickly see around their ecosystem
- 14:35what they're like as an entrepreneur.
- 14:36Because you can see their customers are they emotional.
- 14:40Are they, you know, jumping off the handle?
- 14:42Is there issues?
- 14:43Is there mistakes?
- 14:44Is there bugs in the software?
- 14:46Because these guys have come in
- 14:48and started playing a finite game to an infinite game
- 14:52and they're solving the wrong problem effectively.
- 14:54So I think these things don't look like problems
- 14:56in the short term.
- 14:57Sorry.
- 14:58When you're building this in the short term,
- 14:59it looks like, oh, it's fine.
- 15:00We're just rolling out a product, MVP, all that stuff.
- 15:03But it's a long tail effect.
- 15:04And that's why I think it's funny
- 15:05when you look at new entrepreneurs
- 15:07because the first 12 months is driven off ego
- 15:09and then 18 months in there is the realization
- 15:12how difficult it is.
- 15:12And 24 months in you realize
- 15:14that you know absolutely nothing.
- 15:16Like absolutely nothing.
- 15:17But that's the growth opportunity right there.
- 15:19And it's even internally, right?
- 15:20That's when you've developed more,
- 15:21you know, we've been sitting down talking
- 15:23for the past couple of minutes.
- 15:24And you know, I can see that you're like a humble guy,
- 15:26you know, you've sold the company
- 15:27because you've gone through it
- 15:29and realized that I still know nothing.
- 15:31And that's the way I approach it.
- 15:32And just to complete the circle on this,
- 15:35in the kind of online space,
- 15:37why I have a little bit of an issue
- 15:39where it is the fact that I don't understand
- 15:41how someone can make so much money
- 15:42and make more money and become more egotistical.
- 15:45If anything, me is the running
- 15:47the way I approach it is the opposite.
- 15:48The more that we've had success,
- 15:51I realize that damn, there's so much more
- 15:53that we don't know.
- 15:55But I think the logic behind this
- 15:58is the fact that no one,
- 16:01the common knowledge is that people don't buy
- 16:03from someone who doesn't have conviction.
- 16:05So if you don't have conviction
- 16:07that you're going to be able to solve the problem
- 16:09or you know best or you've the best funnel,
- 16:11then why would someone not buy from you?
- 16:13I think that's wrong because of the fact
- 16:15that that only works to someone who's actually insecure,
- 16:19who's trying to buy from you because they don't know,
- 16:21they don't know themselves.
- 16:22But if I could say like, look,
- 16:23this is what we work on.
- 16:24So we've helped.
- 16:25This is the world we've created.
- 16:26This is the opportunity.
- 16:28This is how we can help you.
- 16:29Someone who is well grounded will say,
- 16:32okay, this makes sense for me.
- 16:35And this is playing infinite game versus a finite game.
- 16:38I think that's the concern that entrepreneurs have
- 16:40when they put something out,
- 16:42and then they see their competitors being flashy
- 16:45and promising the world.
- 16:47And they kind of, like when you play in a space,
- 16:50you know who's real and you know who's full of shit
- 16:52quite quickly.
- 16:53But you get frustrated because you lose customers.
- 16:56So I kind of want you to give entrepreneurs
- 17:01maybe some very simple or tactical tips.
- 17:04When you are launching a great product
- 17:07and you know it's a great product
- 17:09and you feel like you're being outmatched
- 17:11on the sales and marketing front.
- 17:12By somebody else, shitty your product.
- 17:15But they know how to really say the right things
- 17:19or just show up in a way that maybe a product focus person
- 17:26doesn't understand how to show up.
- 17:27What is the, how do you compete?
- 17:29So that you don't devolve to these shitty sort of
- 17:33gotcha sales and marketing tactics
- 17:35that we're sort of talking about
- 17:36that creates this shitty customer experience
- 17:39where customers are buying, they have remorse,
- 17:42they want to refund, they're not getting it.
- 17:43You know that that's the average customer
- 17:46that goes through your competitors' funnels dealing with.
- 17:48So what do you do?
- 17:50I think if you know how the game is played over here,
- 17:53you should be zicking when everyone else is zicking.
- 17:56You imagine that a few times.
- 17:57I've seen your content, what does that mean?
- 17:59So if everyone is like running the same level funnel,
- 18:01the same level landing page is the same level offers,
- 18:03and you're familiar with that,
- 18:04it's good just to completely avoid it
- 18:07and do something completely new.
- 18:08So if they're running their specific landing page,
- 18:10don't have a landing page.
- 18:11If they're doing loads of sales calls,
- 18:13have no sales calls, have a different approach to it, right?
- 18:16There's different ways we can slice and dice it
- 18:18so that you are not becoming into that crowd.
- 18:21The biggest problem with this I find is that
- 18:23a lot of guys are trying to fit in their running agencies,
- 18:26they're running consulting, they're running coaching,
- 18:28they're running SMA.
- 18:30But it's like a shitty copy of the other person.
- 18:33It's a rendition, right?
- 18:34Yeah, that's why people try to always imitate others online,
- 18:37whereas the category of one will actually just have
- 18:40his own principle and process to this.
- 18:42So let me just show you how I walked through this process.
- 18:45So when we built the agency in the beginning,
- 18:47there was a very common way to build agencies,
- 18:50but I didn't go through those programs.
- 18:52I didn't go through that process at all.
- 18:53I just intuitively worked off these customers
- 18:56have a specific problem.
- 18:57I can get to them this way through outbound, through outreach.
- 19:02Outreach doesn't really work.
- 19:03Maybe I could do something different.
- 19:04Maybe I could send them loom videos.
- 19:05Maybe I could show up their door.
- 19:06Maybe I could do something unique.
- 19:07I was basically utilizing my own intuition
- 19:10as to how to solve the same problem.
- 19:12Now, we still have a good product.
- 19:14We still have a good way to do it,
- 19:15but you don't need to follow everyone else's voice,
- 19:18giving you another example.
- 19:19I was early on writing on LinkedIn.
- 19:21Around 2020, 2021, I would honestly say
- 19:24one of the first people in the entrepreneur community
- 19:27to be writing on LinkedIn.
- 19:28It was from Justin Welch, where I learned from.
- 19:30He was like first.
- 19:32And I remember quickly, I quickly learned that like,
- 19:34okay, this is really sparking.
- 19:36When everyone said that was a bad idea,
- 19:37when everyone said it was cringey, and it was walk,
- 19:40and you should be on Twitter and on Instagram,
- 19:42I was still writing on LinkedIn.
- 19:44I still have a small audience,
- 19:45but I have a very engaged audience
- 19:47that people would like to trust me.
- 19:49They see a lot of social proof, and they come inbound.
- 19:51Most people that want to work with us come from that.
- 19:54It's a unique mechanism.
- 19:55I have a unique way of doing the same thing as everyone else.
- 19:59So developing that in a kind of unique identifier
- 20:02is completely unique, right?
- 20:03Even our example, when everyone's running ads,
- 20:05we're recording podcasts, right?
- 20:07Some guys have just ads businesses.
- 20:10We're doing something that's unscalable.
- 20:12I've had mentors telling me in the past that, you know,
- 20:14maybe you're recording too much podcasts,
- 20:16but the intangible benefits of what we're doing today
- 20:19is you can't measure it, right?
- 20:20It's a unique way to do it.
- 20:23But at the same time,
- 20:23we're putting in a seven hours of trust
- 20:25that people can develop with us to work with us.
- 20:27They see that there's a unique way
- 20:29to work with us in front of it.
- 20:31And the backend, then, to have that unique mechanism as well,
- 20:35I think it's down to the team, right?
- 20:37I've been very focused on building a winning team
- 20:40and excellent team, a team of people
- 20:42that get it, like it and trust it.
- 20:44And I think my one mechanism for building a team
- 20:47is that people must want it, they must get it,
- 20:50and they have the capacity to do it.
- 20:51So this is from traction, ideally.
- 20:54The idea of an interaction is that you want people
- 20:56who are truly about it.
- 20:58So the guys that work that I've been hiring,
- 21:00you know, not everyone works out for sure,
- 21:02but ideally they love podcasting.
- 21:05They're about it.
- 21:06They really truly love it,
- 21:07that they're willing to upload the podcast
- 21:09at two o'clock in the morning,
- 21:11hate the client call it five o'clock in the morning,
- 21:13make the adjustments that majority of people won't do.
- 21:16And that's what becomes a category of one, right?
- 21:19And it's also having a unique experience,
- 21:21and I'll keep going back to this point,
- 21:22but how we've been doing this in the beginning
- 21:24is that customers will actually stay with you,
- 21:28even if you don't get that greater results,
- 21:30if your experience is high, let me give you an example.
- 21:33We work with some companies and certain niches
- 21:36that are a little bit drier, okay?
- 21:38It could be real estate, multi-family,
- 21:41HR, payroll.
- 21:43Are they sexy industries?
- 21:45No, no, they're not.
- 21:46But we create an experience for our clients
- 21:49that makes them feel special.
- 21:51We do reporting, we do a lot of nice reporting,
- 21:55elegant reporting, we do a lot of coaching,
- 21:57a lot of personalization.
- 21:59We make them feel which they are special to us,
- 22:02and they help us, and we help them.
- 22:04And I think that's a unique experience
- 22:06that most people, the scaler bros will tell you not to do,
- 22:10because it's not scalable.
- 22:11My friend, I literally will travel across the world
- 22:14to a workshop with someone who's not even a client,
- 22:17who's just a prospect, because I love it, I'm about it,
- 22:20and I'm willing to show them in person.
- 22:22I've literally sat in the office rooms for hours, for free,
- 22:26because I'm willing to do the unscalable stuff
- 22:29that builds scale into your business, you know?
- 22:32I think that's actually a really smart idea,
- 22:33because doing the stuff that doesn't scale
- 22:37is the actually, in my opinion,
- 22:39the only competitive advantage that you have against somebody
- 22:42that's a $100 million dollar public trade company.
- 22:47Have you heard about Brian Chesky on that?
- 22:51I know, I know Brian Chesky, but I don't know his thoughts on,
- 22:53I know that the scalable, or doing the unscalable,
- 22:57that's a Paul Graham.
- 22:59So Paul Chesky has this thing about,
- 23:01he's a specific word for it,
- 23:02but it's about being in the detail.
- 23:05So he would be in the UX UI meetings
- 23:10about some random button on the customer success page,
- 23:13and he would be there changing the color of the buttons
- 23:16for a two and a half hours and a entire team.
- 23:18And like, this is the reason why Airbnb is a size of it is,
- 23:21he's like obsessed with the tiny details,
- 23:23and I think we go back to, you know,
- 23:26what truly creates like a unique product, unique business,
- 23:30is being in that detail, right?
- 23:32Being that obsessed.
- 23:33Exactly, but being in the detail though, right?
- 23:35Because Eric Sue talks about this personality test you can do.
- 23:40I think it's called you personality or something,
- 23:41personality you, and it will give you a good idea
- 23:45of like where you are, what type of leader you are,
- 23:47what type of entrepreneur you are.
- 23:49But if you have a low attention of detail,
- 23:52this doesn't mean you just leave it,
- 23:53it means that you actively work on those things.
- 23:56Like an example, for myself,
- 23:58as like a leader in our company,
- 23:59I actually have a low level of empathy,
- 24:02but I've recognized it, and I've been working on it,
- 24:04I work on my relationship,
- 24:05I've hired guys who have high empathy, low logic,
- 24:09so that these guys bring in a much better culture.
- 24:12Now, you need to have that awareness of yourself.
- 24:15Now, we're not a nine-figure business,
- 24:16but we're a seven-figure business,
- 24:17and we're doing well as a service, seven-figure business.
- 24:21At the same time, it's not just me,
- 24:24and it's not just sales that will get to the next level.
- 24:28It cracks, it breaks, there's so many issues.
- 24:31That I think we all can spend more time looking at,
- 24:35to try and improve, right?
- 24:36We can all start taking much more of an inward look at ourselves,
- 24:39at our company, at our clients,
- 24:41and think, am I building the right ship,
- 24:45or am I building something that's completely not an alignment
- 24:47with who I am and who I want to be?
- 24:48I think that's, and I think that,
- 24:50I mean, one more point, just to reiterate how important it is,
- 24:55surrounding yourself with people that also championed that vision,
- 24:59and those ideals, I think is actually incredibly important,
- 25:02because then you start to create this board of advisors,
- 25:07or this group within your company,
- 25:09that forces you to act in the right way,
- 25:13and to be the right kind of entrepreneur.
- 25:15Those guys are going to war with you.
- 25:16Yeah, so you don't want to let them down.
- 25:19That's a thing.
- 25:20So as a solo printer, it's very easy to make shitty decisions,
- 25:24but all of a sudden, when you have to justify it,
- 25:26these incredible A players that you've hired,
- 25:29that are high value, high moral, high ethics,
- 25:34high focus on customer, all of these types of,
- 25:36these personality traits that makes for a good person,
- 25:40when you do have the opportunity to make that shitty decision,
- 25:43you're not going to make it anymore,
- 25:44because you surrounded yourself with all these incredible people,
- 25:47which I think is just like a safety mechanism
- 25:49to make sure that all your decisions are aligned towards the right target.
- 25:53I love that, man.
- 25:53I think as well that a lot of guys,
- 25:56you know, they have their idea with their business,
- 25:58they have the product that they have,
- 25:59but they don't really think about these small nuances,
- 26:02but this is what builds culture, right?
- 26:03Well, you're a company, the people that you have,
- 26:05these are people that you'll go to war with effectively,
- 26:08and even some of our team members are quite young,
- 26:11but if you're in early stages,
- 26:15and you can't afford huge A players,
- 26:18you can find guys that you can develop
- 26:21and give them so much of your own experiences,
- 26:23and I think a lot of people that have worked with us,
- 26:25they like it because I'll give them one to one attention,
- 26:28will have calls and so on and so forth,
- 26:29and I'll teach them about where they want to go to
- 26:31and put them on a career trajectory.
- 26:33So I think there's different ways to slice and slice it
- 26:35as a leader you want to hire people that are great,
- 26:37whether you can afford it or not,
- 26:39and then offer them your own consulting and advisory,
- 26:42but then at the same time, if you're young
- 26:44and you're trying to get into the space,
- 26:45I think there's nothing wrong with being an employee, right?
- 26:47If you want to partner with someone and work with someone,
- 26:49so be it.
- 26:50There's a lot of merit to doing that,
- 26:52especially smaller companies, a given example,
- 26:54like we have a lot of young guys
- 26:55who will become great entrepreneurs,
- 26:57but in the early stages, they love learning
- 26:59how all the parts of our business work together,
- 27:02and now that we've developed into more products,
- 27:03more services, they're excited about it.
- 27:06They get up and they want to go for it.
- 27:08We are now doing much more things
- 27:10and they are doing much more things.
- 27:12So there's much more advantages
- 27:14than just showing up and getting a job done.
- 27:17Well, I actually think the best people to hire,
- 27:19I've thought about this a lot.
- 27:20The best people to hire are people
- 27:21that would be entrepreneurs in any other circumstance,
- 27:24just for whatever reason right now, it's not in their stars,
- 27:29it's not their risk profile, whatever it is.
- 27:32But they could be that entrepreneur,
- 27:34it's just, this is not the time for them to do that.
- 27:37So for whatever reason,
- 27:38that's an opportunity for somebody who is taking the risk,
- 27:41build their own company, is an entrepreneur.
- 27:43So find a way to find those people,
- 27:45and then also to your point,
- 27:46you have to know where they want to go,
- 27:47so that they don't just flake on you like in two, three years,
- 27:50because if they want to go do the wrong thing, that's fine,
- 27:52but you should be aligned and moving towards that target together.
- 27:55I like that, man.
- 27:56Last point I'll say on this is,
- 27:58you know, sometimes people don't know where they want to go,
- 28:01but you also want to enable them.
- 28:03So if you've ever read leaders eat last,
- 28:05talk about circular safety.
- 28:06So I've got 180 with this with my own kind of leadership style,
- 28:09which was before I thought I was about getting work done
- 28:11and working hard and all this stuff,
- 28:13now it's about putting people in their best seat
- 28:15and allowing them to almost develop their own career with you.
- 28:18So I give an example, my CEO, who was recently promoted,
- 28:22young guy came from Goldman Sachs,
- 28:24knew his stuff, really knew everything,
- 28:27and for him, he didn't really know where he wanted to go.
- 28:30So I wanted to help him see that,
- 28:32and he wanted to have a better career with us.
- 28:34So it's about creating that space,
- 28:37allowing him to do his best work,
- 28:38and allowing him to develop as an individual too, right?
- 28:41And maybe in a couple of years' time,
- 28:43he'd want to go build something, and that would be great.
- 28:45Versus this short term mindset,
- 28:48that unfortunately a lot of our businesses are best off, right?
- 28:52I love it.
- 28:53And also, you know, actually one more,
- 28:54this is, this was actually meant to be a very quick question.
- 28:57No, I love this, though, you guys are passionate about it.
- 28:59And I think that's important.
- 29:00And I think that, and it shows, by the way,
- 29:03it really does show, which is,
- 29:05it's good vibes isn't entrepreneur
- 29:06when you are passionate about this particular topic.
- 29:09But the last thing I think you'll know it is,
- 29:11and maybe you have a thought on this,
- 29:14is when you have people that are focused on,
- 29:16like, turning and burning through customers,
- 29:19you'll notice it with their own employees as well.
- 29:22There's going to be like this culture of high pressure,
- 29:25close the deal, get them to mortgage their house,
- 29:29if they can't make the payment.
- 29:31And it's just going to be a shitty culture all around.
- 29:35It's going to be a shitty culture internally and externally.
- 29:38So I think that it's, I mean, it's just,
- 29:42if you find yourself in those organizations,
- 29:47maybe that's not a good fit for you, I don't know.
- 29:49But the point is, I see that it's not just external facing.
- 29:53It's never like, oh, we turn and burn through customers,
- 29:56we have like a 1% retention, and simultaneously,
- 30:00we have like the best balance
- 30:01and we have the happiest workforce.
- 30:04It always seems to be this systemic problem,
- 30:07top down usually, with how they just look at
- 30:10performance and money and revenue,
- 30:12and they're optimizing for the wrong KPIs.
- 30:14Oh, it's, and the thing is,
- 30:17that kind of called, you don't need to have that kind of culture
- 30:19to be a successful entrepreneur.
- 30:21In fact, I would argue that to be a successful,
- 30:26however you want to define that,
- 30:28usually it's by, okay, so since you want to be able
- 30:32to stay in the market for a long enough period of time, right?
- 30:37Excuse me, and most people,
- 30:39most people that want to stay in the market
- 30:40for a long enough period of time,
- 30:43that churn and burn internally and externally
- 30:44is not a great way to build a company.
- 30:47It is building a company that will go to bad for you
- 30:50at any time of the day,
- 30:51not saying that that's the expectation
- 30:53that should be the, the fact that you don't want
- 30:55your whole team waking up at five in the morning.
- 30:57The point is, you want somebody who will go to bad
- 30:59for the customer if there is a massive outage
- 31:02or something hits the shit his defend
- 31:03at five in the morning.
- 31:05And then when you have a team like that,
- 31:06you're also gonna have customers
- 31:07that are gonna stick around for the long term.
- 31:08And it'll actually be easier to build a business.
- 31:11You can build a business both ways,
- 31:14but it'll be much easier to build a business
- 31:16when your customers stick around for the long term.
- 31:19Your employees stick around for the long term.
- 31:21They're not burnt out.
- 31:22They don't feel like, again,
- 31:25they're doing things that like,
- 31:26fuck with their moral compass every single day
- 31:29when they go into the office.
- 31:30I don't need a sustainable way to build a business.
- 31:33And I think that's really the, for entrepreneurs,
- 31:36you have to figure out exactly what kind of business
- 31:38you want to build day one.
- 31:39And then never delineate from that.
- 31:41And then don't, if things aren't working,
- 31:44there's a solution and the solution is
- 31:45to not be a shitty entrepreneur.
- 31:47It's a problem has to be solved,
- 31:48but to emulate people that seem to be moving faster
- 31:53or seem to be doing things in a less than ideal
- 31:57or ethical way is not the way to do it.
- 31:59That's my two cents.
- 32:00A great one, I agreed.
- 32:02I know I have, listen, I pulled like, so it's so funny.
- 32:05So I went on, I went on your threads.
- 32:07I, you know what I wish?
- 32:08Dude, so many people have mentioned my threads, but I love your threads.
- 32:11It's actually very good.
- 32:12A lot of good ideas that I went on your threads.
- 32:14And I was looking at all the different, like,
- 32:16sort of the ideas that like hit home with people.
- 32:20Because I mean, that's a great litmus test
- 32:22for whether or not it's good content.
- 32:24But one of the things that you mentioned is actually,
- 32:26I think it was one of like the highest liked posts
- 32:30on your Twitter.
- 32:31So you flew 16,300 nine kilometers
- 32:33to interview Justin Welch.
- 32:35And this can sort of bleed into a conversation
- 32:38about podcasting and what good content is.
- 32:43But why did you do that?
- 32:45Why was it necessary to fly so damn far to interview Justin Welch?
- 32:49And I mean, you've flown and you've traveled for other guests too.
- 32:52But for somebody who's just starting to create content
- 32:56or just starting the podcast, you're like, well, fine, fine.
- 32:58That's the case, I'm never going to start.
- 33:00So how do you figure out what type of commitment
- 33:04or type of travel is actually worth it
- 33:06versus can you emulate great results virtually, et cetera?
- 33:10The problem is everyone was getting so used to my content.
- 33:15It's not unique.
- 33:16It's not novel.
- 33:17It's not different.
- 33:18Everyone looks the same.
- 33:19Everyone's in a studio.
- 33:20It's black.
- 33:21It's all the same.
- 33:23And as a result, why would I want to do something that's the same?
- 33:26To get the result to no one else has to do things
- 33:28no one else is willing to do.
- 33:29And I got caught in this continuous loop
- 33:32of recording online, recording Dubai,
- 33:35maybe show up with Singapore,
- 33:36saying the same questions, doing the same stuff.
- 33:38And it was just like, everything was the same.
- 33:40I wanted to do this because it's a creative pursuit.
- 33:43And for me, learning those skills and trying different things
- 33:46puts me at some of my comfort zone.
- 33:47It's a 101 growth.
- 33:48Anyway, it's doing things at your comfort zone.
- 33:51I've always enjoyed traveling to industry people anyway,
- 33:54because it's like I'm putting them in their best seat.
- 33:57And I thought, well, if I could do something
- 33:59that no one else has quite literally ever done,
- 34:01and if I can keep repeating that model,
- 34:03I'll create a new standard and a new way to do it.
- 34:07I think the high quality, insane production
- 34:09was obviously pioneered by Chris Williamson.
- 34:12I think for money ways, I've kind of pioneered the fact
- 34:15of doing these crazy trips.
- 34:17Like I've literally recorded 15 podcasts
- 34:18in the past 10 days all across America, dude.
- 34:21Like literally all across America.
- 34:23And we just got good at repeating the process.
- 34:25But the reason being is because it created a whole new experience.
- 34:29I think for guests, they feel much more respected
- 34:32but recording their hometown or pretty close to it.
- 34:34It creates a better relationship.
- 34:36And also it stops you from being still.
- 34:39Like everything runs down, man.
- 34:41Your hooks runs down, your headlamps runs down,
- 34:43we're so used to going back inside the mean curve.
- 34:47And I think why did I become an entrepreneur
- 34:49is because I was so sick of doing the standard stuff
- 34:51and a tech job or whatnot.
- 34:53So why not do the stuff that no one else is willing to do?
- 34:57And I think as well, it's allowed me to create
- 35:00a new standard for myself.
- 35:03Because how could I possibly tell you
- 35:05how you should create your automobiles
- 35:07in your design, your production,
- 35:08if I'm not doing it for myself?
- 35:10And I think the best case study can only be yourself.
- 35:13And I've always tried to focus on doing that.
- 35:16So I started out quite small when I lived in Singapore
- 35:20recording in studios in Singapore.
- 35:22And I would fall in love.
- 35:23Is it when you first started your show?
- 35:24I started off my show in actually Ireland originally.
- 35:26And that was all remote.
- 35:28That was all putting together on my iPhone
- 35:30and all this kind of stuff, which we can go into details too.
- 35:32But when I moved to Singapore,
- 35:33that's when I started getting to the studio.
- 35:35As you can see, I'm very interested in equipment and whatnot.
- 35:38So I fell in love with that process.
- 35:40But I didn't have the guests in Singapore.
- 35:41I had good guests, but not great guests.
- 35:43And then I flew to Dubai
- 35:45and I started creating a standard for going places
- 35:48and setting up and doing a week of recording.
- 35:50And then lo and behold, the market adjusts.
- 35:53Everyone starts doing it.
- 35:54Everyone says that they created this.
- 35:56So I was like, OK, that's that.
- 35:58Could I do something that's even more crazier?
- 36:02Could I fly from Bali all across the world to New York?
- 36:06Could I set up, get a studio built and record
- 36:09with Saho, Loom, Justin Welch, Ireland More,
- 36:13all in the space of our two days?
- 36:15And we did it.
- 36:16And it looked fantastic.
- 36:17And it created such a stronger relationship
- 36:19with the audience and even with the guests.
- 36:21So I think that's the stuff that, again,
- 36:23it's zicking whenever I'm so zicking, right?
- 36:25You've created a beautiful experience here.
- 36:27It's in your home.
- 36:28It's very personal.
- 36:30That's just unique.
- 36:31I have never done, I never really.
- 36:33It is, it's very unique.
- 36:34Maybe it's common in the US, but especially where I'm from,
- 36:37which is much more transient, you know,
- 36:38people are going to come in and travel and stuff.
- 36:40It's less common, especially less common in Asia.
- 36:43So I think doing things like that
- 36:44creates a different experience.
- 36:46A big shout out to HubSpot and the HubSpot podcast
- 36:49network for sponsoring success story.
- 36:50If you enjoy success story, you're
- 36:52going to enjoy a ton of podcasts brought to you
- 36:54by the HubSpot podcast network, including Hustle and Flowchart
- 36:58hosted by Joey Fier.
- 36:59The Hustle and Flowchart podcast with Joey
- 37:01is all about how to build a business.
- 37:03So it gives you the freedom and fuel for your life.
- 37:06You're going to join Joey as you discuss his systems,
- 37:08mindset tweaks, reframes, and strategies for entrepreneurs
- 37:11and really anyone to enjoy the process of being in business
- 37:15and having fun.
- 37:16This isn't for entrepreneurs looking
- 37:18to build a billion dollar business.
- 37:20It's for somebody who wants to build a lifestyle,
- 37:22somebody who is looking to build systems that work.
- 37:24Listen to Hustle and Flowchart wherever you get your podcasts.
- 37:28I think that what I'm trying to pull out
- 37:30is for an up and coming creator, how
- 37:35do you decide when it's time to start investing in that kind
- 37:39of production?
- 37:40Good question.
- 37:41So I think in the beginning, it's just about going zero
- 37:43to one with your ideas.
- 37:45So whether that's on Zoom, which I still don't recommend,
- 37:48but whether it's recording online, right?
- 37:49Just something simple, something simple to go zero to one
- 37:52is always important because you need reps, right?
- 37:54My first 10 podcasts were at home with a HP laptop
- 37:58and my iPhone camera.
- 37:59That was zero to one.
- 38:01Yeah, that was zero to one.
- 38:02Now, I was getting frustrated in that process
- 38:04because I knew, as you can tell, I can speak, right?
- 38:07I'm just an Irish speaker and we talk all the time, right?
- 38:09So I can talk all day.
- 38:11But I got frustrated because I knew I liked this,
- 38:14but I knew I wasn't good at this.
- 38:16So it's a very important delta there, right?
- 38:18Which is like, I like it.
- 38:20I can see myself doing this, but I'm not good at it yet.
- 38:22That variance creates.
- 38:23I see you didn't have an ego right out of the gate.
- 38:25Dude, I know a lot of people that do.
- 38:27I still look at my episodes and I just think that like,
- 38:30I just saw much areas of improvement, right?
- 38:31But especially in the beginning, the delta was so big.
- 38:34You know, someone could have looked at it and said,
- 38:36I shouldn't be doing it.
- 38:37I'm a loser, X, Y, and Z, all those kind of excuses.
- 38:40But now what's happening is we have this new environment
- 38:43whereby you can record on stream here online.
- 38:46You can record a very good setup.
- 38:48Your laptop camera in Mac is as good as like your iPhone.
- 38:51Anyway, you can also use your iPhone.
- 38:54So I think you should utilize what you have around you.
- 38:57In all aspects of life, whether you're building software,
- 38:59content, you utilize resources you have, right?
- 39:02So if you don't have a lot of money,
- 39:04which I didn't have, I was just using that basic setup.
- 39:07I think my entire podcast per episode could have cost me $50 less.
- 39:11It was like, it was like your stream yard cost,
- 39:14your Zoom cost or what?
- 39:14Yeah, and I was editing the episodes,
- 39:16you know, just pretty much pulling down
- 39:17in case I messed up, just publish.
- 39:19Those reps are super, super valuable
- 39:22because you can't skip the shit phase.
- 39:26You have to go through the shit phase, right?
- 39:28And there's no one that skips that.
- 39:30Whether you want to, you know,
- 39:33manufacture it and gloss it up in a studio and stuff,
- 39:36you're still missing the point and you're still missing this.
- 39:39I've seen a lot of guys who've transitioned
- 39:40from YouTubers into podcasts
- 39:42and the feedback that I've got is the fact
- 39:43that a lot of these guys don't know the nuances of recording.
- 39:46They have the videos, they have the camera,
- 39:48but they don't have the skills.
- 39:49The patients are speaking, they're listening,
- 39:51active listening, interaction,
- 39:52all these small nuances of what a conversation is,
- 39:56they still don't have the reps to be put in.
- 39:57So you don't need to do that.
- 39:59You definitely don't need to do that.
- 40:01It's only until you have a systematic process,
- 40:04a strategy that aligns your podcast,
- 40:06content pillars that aligns your values
- 40:08to your product, your service,
- 40:10all that strategy taken care of,
- 40:12and then you may have an idea of growing the podcast.
- 40:15You might be exploring with clips and thumbnails
- 40:17and designers and you're writing content for LinkedIn,
- 40:19maybe Twitter, or maybe Instagram.
- 40:21And if you're not getting success,
- 40:24then it's time to, okay, maybe set things up.
- 40:26That in my first recommendation always is people
- 40:28is that if the content is dialed in,
- 40:31your strategy is right.
- 40:32So let's say you started off with a sales-american podcast,
- 40:34your background was in SaaS, your product,
- 40:36you knew what was going on in the front end.
- 40:38And if you're still not growing
- 40:40and the podcast strategy is set up,
- 40:43then you can step into a studio,
- 40:45drop the $50, drop the $100 for an hour,
- 40:47and just elevate that up.
- 40:49I just spoke with someone this morning
- 40:51who's coming to work with us soon,
- 40:53and they already have all the bells and whistles.
- 40:56And they already just need to fix the strategy.
- 40:58So my kind of model for this is like,
- 41:01especially if you're not seeing progress,
- 41:03is there's only three different variables.
- 41:05The strategy, you grow, and you've monetization,
- 41:08but it's actually an equation.
- 41:10You strategy plus growth is monetization.
- 41:13As part of every equation,
- 41:14if you don't have one variable, it doesn't equate, right?
- 41:17So I see a lot of people who start out like me,
- 41:21no idea what to do, no idea what to do.
- 41:24So the strategy is all over the place.
- 41:26Doesn't matter what you want to draw on it,
- 41:28any clips doesn't matter, honestly doesn't matter.
- 41:31So we need to kind of take it back to the basics,
- 41:34really dial that in, doesn't matter what your camera looks like,
- 41:36dial in your strategy,
- 41:38and only when that is really dialed in,
- 41:41you can think about growing it.
- 41:43You know, you can think about growing it,
- 41:45because you think about it,
- 41:46all these clips in short form and even content writing,
- 41:50that wasn't really around when we got into the game in 2020-2021.
- 41:54It was always based on the quality of the content.
- 41:57So I think even though a lot of these additional stuff
- 42:01is valuable, it can often be a distraction.
- 42:04Because at the end of the day,
- 42:05if you're a video is very good,
- 42:07and the content is very good,
- 42:09it's going to find the right people.
- 42:10You're going to get your toes and true fans,
- 42:11maybe we'll take you 12 months, 18 months,
- 42:14but that process isn't place, right,
- 42:15because you did it, I did it,
- 42:18took me a much longer.
- 42:20Yeah, it's interesting, right?
- 42:22Well, I think that, I mean,
- 42:23what you've basically just said
- 42:24is the way that you build a business,
- 42:26is the same way that you build a podcast.
- 42:28It's product first.
- 42:29It's product first.
- 42:30Talk as market fit, is what I call it.
- 42:32Talk as market fit.
- 42:33I love that.
- 42:34So nerdy.
- 42:35Talk as market fit.
- 42:37No, it's when you focus on the wrong thing,
- 42:38when you focus on the bells and the whistles,
- 42:41and you have a shit product,
- 42:43or a shit podcast,
- 42:44or you don't feel comfortable interviewing,
- 42:46or whatever it is,
- 42:49you're just going to attract people
- 42:51to something that's a little bit below par,
- 42:53below standard,
- 42:54and then they're not going to be sticky,
- 42:56because there's going to be a better version out there.
- 42:58Some of the best shows in the world,
- 43:00like you mentioned,
- 43:01yeah, now they have high production value,
- 43:03but if you go back to before they invest
- 43:06at X thousands of dollars per interview,
- 43:10I don't even know what Chris Williamson does.
- 43:12I'm sure it's quite expensive,
- 43:13because he has like full production value, right?
- 43:16A production done for every single one of his interviews now.
- 43:20And he does like some remote on site,
- 43:24where he like has a videographer come in,
- 43:26and there's like this beautiful lighting,
- 43:28and it's shot in 4K,
- 43:29and like it's just phenomenal,
- 43:30the background's phenomenal.
- 43:32Before he did all that,
- 43:33if you listen,
- 43:35he improved himself dramatically as an interviewer,
- 43:38and a conversationalist.
- 43:40So much before he did any of that.
- 43:42And it was only when it's funny,
- 43:45if you actually go back and listen to his first episodes,
- 43:49he was kind of just like a bro shooting the shit.
- 43:51So him as a person has evolved over his journey, right?
- 43:55And you can go episode zero,
- 43:59episode 50, episode 100,
- 44:01you can hear how he evolves as a person.
- 44:04So he's probably doing it consciously at some point,
- 44:06probably for part of his journey,
- 44:09he was doing it very subconsciously,
- 44:11but now he's consciously trying to ask better questions,
- 44:14do better research.
- 44:15And now he feels comfortable investing
- 44:17in all this high production value,
- 44:19and I'm sure there's a whole marketing campaign
- 44:23and routine behind what he does,
- 44:25but it wasn't like he invested in that first.
- 44:28And I think that sort of the one thing I always like
- 44:31to really drive home with entrepreneurs,
- 44:34podcasters, creatives, whatever,
- 44:36is like find a way to make what you're doing very sustainable,
- 44:40so that you can sustain doing it for an unreason,
- 44:43this is a hermosy, unquote,
- 44:45where if you do it for an unreasonable amount of time,
- 44:48then it's really unreasonable for you
- 44:49to not be successful at it.
- 44:52But if you over index on spending thousands of dollars
- 44:55on cameras and studios,
- 44:58and you're putting out 50 pieces of social per day,
- 45:01that's not sustainable.
- 45:03For most people that is not sustainable.
- 45:05So that means you're going to burn out,
- 45:07you're going to give up,
- 45:08because you aren't focusing on the fundamentals first.
- 45:11And I think that what we're talking about really is just
- 45:12like focusing on the fundamentals.
- 45:14And I guess that is really, that's a really good,
- 45:19a really good idea to dive into.
- 45:22What do you think stops so many people
- 45:25from being great conversation lists,
- 45:28asking great questions, being active listeners?
- 45:33It seems like these are all just things
- 45:35that you should do to communicate properly anyways.
- 45:38But when I listen to most podcasts,
- 45:40it feels so forced, it feels like question answer.
- 45:46And I'm going deep, I like this.
- 45:47Yeah, I mean, these are not the podcasts that we listen to,
- 45:50because I'm listening to Chris Williamson,
- 45:52I'm listening to Steven Bartlett with the idea of a CEO
- 45:55where he's making people cry every day,
- 45:58listening to Joe Rogan, who's an incredible conversationalist.
- 46:01Alex Friedman has his own strangely robotic style
- 46:05of interviewing, but they've all found ways
- 46:07to pull out incredible insights from people.
- 46:10So what makes a good podcast or conversationalist
- 46:14communicator?
- 46:16Excellent question.
- 46:18I think most people are not truly interested
- 46:21in what they're talking about.
- 46:23And they're not even interested in the guest.
- 46:24They're taking it as a selfish pursuit.
- 46:26They're starting a podcast for themselves, for their business,
- 46:29but they're not really focused on who they're interviewing
- 46:32and why they're trying to get that insight.
- 46:34So it's almost like they're asking the basic questions,
- 46:37getting basic answers, and they're not taking that extra step
- 46:41to truly fall in love with their guests, details,
- 46:45their story, their journey, their research,
- 46:47and find a unique angle.
- 46:49So Rick Rubin says that listening is not trying to think
- 46:56of something to say next.
- 46:58And it's also not trying to think of something intelligent
- 46:59to say it's truly listening to what someone is saying,
- 47:02and then judging your next words based off aggregating
- 47:05that information, synthesizing it,
- 47:07and then learning what to say next, okay?
- 47:09So you have an idea where to use conversation,
- 47:12but if I was to say something, X, Y, and Z,
- 47:14you would say, okay, let's go ABC from here,
- 47:16because you're truly listening to that.
- 47:18And dude, I'm reviewing these podcasts.
- 47:20I'm seeing all these podcasts.
- 47:21This is exactly what we're focused on is that
- 47:23we may have a hypothesis like a product
- 47:25for how something should turn out,
- 47:27but the end result will be totally different
- 47:29if you allow that process, the actual listening process,
- 47:32engaging to be very much more natural and organic.
- 47:36The whole reason why we're here
- 47:38is because this is a natural conversation.
- 47:40If it wasn't, we'd have an automated bot on 11 labs
- 47:43that would run a conversation for us.
- 47:45But people that are listening are here
- 47:46because they're here for the story, not for the product.
- 47:49They're here for your insights.
- 47:51What are you gonna ask me?
- 47:53How am I gonna interact with these questions?
- 47:55That's what creates something that's unique, right?
- 47:57And if we look at the traditional stories of podcasts,
- 48:00they're logical, they're just telling me
- 48:02what happened when you were 16
- 48:03until you become a multiple person.
- 48:05Which I hate.
- 48:06I hate those.
- 48:07But you know what you can do.
- 48:08Even when people bring me on their show,
- 48:10they're like, I want to do origin story.
- 48:11I'm like, I don't want to do origin story.
- 48:13Exactly.
- 48:14I'm tired of order to do the story.
- 48:14Well, that's the whole point
- 48:15that Russell runs an approach, right?
- 48:16You should be sort of secure origin story
- 48:18after telling us so much.
- 48:20So the way that you can kind of flip that
- 48:22is a finally unique edge within the story, right?
- 48:25So let's say, for example, you sold your software.
- 48:29I don't want to know.
- 48:30I don't need to know all the details you went through
- 48:32with the letter of intent, the buyer, getting the payout
- 48:36and what you did with it.
- 48:37What I'd like to find out is the feeling you had
- 48:40when you saw the bank balance change as positive,
- 48:43as a negative, everyone says negative.
- 48:45How did you not make you feel?
- 48:46Because you pick a moment in time
- 48:49and that's effectively what good conversations is
- 48:51that we drill into a specific moment of time.
- 48:54Let me give an example.
- 48:55Just be taking notes for this.
- 48:56Oh, man, trust me, man.
- 48:57So when you're, this is from story worthy
- 49:00by Matthew Dix.
- 49:01Matthew Dix is someone I always recommend
- 49:02checking out.
- 49:03He's a great guy for your show as well.
- 49:04He's based in Connecticut.
- 49:06He says that when your groundwater comes back from vacation
- 49:09and she says, oh, we went here and then we went here
- 49:12and then we went here, you're bored to death, okay?
- 49:14You're bored to death.
- 49:15They ate at this restaurant.
- 49:16They went to this beach and so on.
- 49:17But if they said that, they sat at a restaurant
- 49:20and in that restaurant, some guy was choking
- 49:22and then the waiter came over
- 49:24and the waiter was 160 pound.
- 49:26But the guy that was choking was 280 pound
- 49:27and the waiter brought her back to life.
- 49:29That's an interesting story, right?
- 49:30You're super, you feel in the moment.
- 49:33You feel like you're in the Italian restaurant.
- 49:35But most guys cannot tell that story elegantly.
- 49:38So someone like Dorogen, he's a great listener.
- 49:41He allows the guest to elaborate on his ideas
- 49:45but he'll drill into a specific moment in time.
- 49:48I think this is where we move from this monologue,
- 49:52this, this, this, to a much more of an engaging story, right?
- 49:55And this is kind of the problem with B2B stuff.
- 49:57B2B stuff is very vanilla, it's very dry,
- 50:00it's corporate tone.
- 50:01But you have to remember that corporations
- 50:03are trying to be more human
- 50:04and you're trying to be more in a corporations.
- 50:06We're just chilling here.
- 50:07I'm just wearing like a shirt
- 50:09that I got my company printed on.
- 50:10It's like $20 and we're just chilling.
- 50:12You know what I mean?
- 50:13We're just like having fun, we're engaging.
- 50:15It's much more natural.
- 50:16That's what gets people involved in the story.
- 50:18But do you not think that?
- 50:20So yes, agreed.
- 50:22But I'm curious why if there was no cameras rolling,
- 50:27that seems to be people's default setting.
- 50:30Will you just describe,
- 50:31seem to be a pretty default setting for most people?
- 50:34Why when I turn on cameras,
- 50:36it's like they go into this performative mode.
- 50:39And they, and it's, it's, it's so frustrating
- 50:42because you probably feel this is a podcaster.
- 50:45You will finish the podcast.
- 50:47And then you'll turn off the cameras.
- 50:49And then all of a sudden they turn to this different person.
- 50:51And they're like actually somebody
- 50:52who I actually would want to talk to.
- 50:54Yet for the last hour and a half,
- 50:56you were the most boring ever.
- 50:59And I know that that content was subpar.
- 51:01So, good point.
- 51:04So as an interviewer, yes, makes tons of sense.
- 51:10I can, I can, by the way, it's ironic that you say that
- 51:13because like you won't see this on camera.
- 51:16How many notes are right down?
- 51:17But I write down probably like three or four pages
- 51:19of notes per guest.
- 51:20I probably look at this like once.
- 51:23Like I, for the past six years,
- 51:26I have never really looked at the notes that I write down
- 51:28and yet every single time I do it,
- 51:29I write down like four sections,
- 51:32like 10 questions per section is a whole intro here.
- 51:34You learned them in two to two.
- 51:36It could be, I think it's more prep.
- 51:37So like I understand all the different,
- 51:41you know, vectors of your life
- 51:43and what you've accomplished and all the different things
- 51:45that you could talk on, but very rarely do I,
- 51:48and actually the less that I look at this,
- 51:50I consider that a better podcast.
- 51:53Oh, man, I was so much to say on this.
- 51:55So, okay, go ahead.
- 51:55So, wait, wait, what was I just asking you?
- 51:57I was asking, okay.
- 51:58So as a, anyway, talk about that first,
- 52:01but then I want you to help me understand
- 52:04as a guest, why do I freeze out?
- 52:06It all connects.
- 52:07It all connects, right?
- 52:08So the research you do is not the time you spend
- 52:13in front of a laptop, looking at the notes.
- 52:15It's not an exam, right?
- 52:16When you write down on your notes,
- 52:17it's not like an examiner comes in.
- 52:19An examiner doesn't know what the words you didn't write
- 52:21on your exam paper, okay?
- 52:23They just see what you've written there.
- 52:24It's the same with your notes.
- 52:26When you've done a bit of prep yesterday,
- 52:27and maybe a day before this in the podcast,
- 52:29though that preparation actually starts to feed
- 52:32into your subconscious.
- 52:33So you have some conscious books up here.
- 52:35When you're sleeping, you're recovering,
- 52:36you're resting, you're learning the different nuances.
- 52:39So I would advise you to actually show up without notes.
- 52:41The reason being is because I used to show up
- 52:43with lots of notes, and it would get people to freeze up.
- 52:46It was like an interrogation.
- 52:47I was like an FBI officer, right?
- 52:49It was just pointless.
- 52:50When I was creating a reality TV show
- 52:51that was just not natural.
- 52:53And I had fallen into that trap,
- 52:54which is happy to admit, and I've revert to that.
- 52:57And the reason being is because guests feel under pressure,
- 53:01they feel like they're there to get caught out.
- 53:02They feel like they're, it's not a natural conversation.
- 53:05If you show up with this.
- 53:06If you show up with your notes,
- 53:07if you're a bit more robotic and so on,
- 53:09the way that I've kind of reutilized it now
- 53:11is that we hit record.
- 53:12Usually I'm working in a studio with a team.
- 53:14I tell them deliberately just to run the cameras
- 53:16continuously, run the audio continuously.
- 53:18We sit down, we talk as if we're already been talking,
- 53:20and we set the scene beforehand.
- 53:22I will always record somewhere, if it's in person,
- 53:24with a studio that has like a bench or something beforehand.
- 53:27I'll always invite the guests to go sit down here,
- 53:30we'll talk with some random stuff.
- 53:31As you can tell, like my interests outside of podcasting
- 53:34are like dogs, the gym.
- 53:36That's basically my interests.
- 53:37I love sharing these kind of random stupid stories.
- 53:40Living all over the world.
- 53:41Yeah, literally, just like random stuff, right?
- 53:43And I just tried to be the person.
- 53:46I try to be the host that I'd want to be interviewed
- 53:49when I'm a guest and then vice versa, right?
- 53:51So then we sit down, the only difference
- 53:53is that we've popped in a few lights and the camera.
- 53:56So I want to try to put them into their best seat.
- 53:58It's kind of like back to employees, right?
- 54:00Putting people into their best seats
- 54:01that they feel natural and relaxed.
- 54:04There's different ways to ramp conversations.
- 54:06You've done it in a very good way today,
- 54:07which you pick like a moment in time.
- 54:09I used to come in very hard over the top.
- 54:11I now lead with much more of a Joe Rogan style,
- 54:14which is what just kind of roll into the conversation.
- 54:16Okay, what's up?
- 54:17Yeah, no, not even that.
- 54:18I would just have the cameras running
- 54:19and we're already talking with something
- 54:21and then like a slowly trying to do like a Chris Williamson
- 54:24kind of open where I have an idea that I lead with.
- 54:28You can cut into that though.
- 54:30This is what's interesting.
- 54:31When the cameras are running, they can just run
- 54:32and your team can stare at the moment in time whenever.
- 54:36You can't revert that.
- 54:37The reason being is because even today,
- 54:39like I'll be honest, as you're clicking on the cameras,
- 54:42you just get slightly anxious.
- 54:44I don't know why because you just say something stupid, right?
- 54:46So it's every second in time,
- 54:48I'll give you an example.
- 54:49If you're in school,
- 54:50when you're think back to when you're in school,
- 54:53and let's say you've introduced yourself,
- 54:55if you're the first person at the table,
- 54:56you say, oh, I'm dying late,
- 54:57I'm from Ireland and so on.
- 54:59But if you're the tenth person,
- 55:00you start getting so anxious, right?
- 55:02Because every single person is going around
- 55:03and that's the feeling of when people come on as guests
- 55:06and they tense up.
- 55:07So we need to almost like get them to be much more relaxed
- 55:10that it's much more natural,
- 55:12but that's 100% on the host.
- 55:14It's like the host brings in the experience,
- 55:16has to make them feel much more relaxed,
- 55:18and then they'll slowly start to evolve.
- 55:21The second set of that as well is I focus way less on logic
- 55:24in terms of tell me what happened, tell me the story,
- 55:27tell me this and much more focus on the emotion and the feeling.
- 55:31Because true the feeling, you'll tell the story,
- 55:34but the story is going to be told from a different angle.
- 55:38Instead of I did this, it's I thought this.
- 55:40And when someone can open up,
- 55:43that's when we start having a much more bigger dialogue,
- 55:46and to complete the circle is where I would add in my own story.
- 55:49You know, I'll add a lot of ideas of us getting married,
- 55:52got married quite young,
- 55:54about my experience building businesses,
- 55:56horrific failures I've had in businesses,
- 55:58and when I start sharing those things back and forth,
- 56:00people are like, this guy's actually a human,
- 56:02he's not a human.
- 56:03You get that unless you tap into emotion.
- 56:05Exactly, right?
- 56:06So it's less based off logic.
- 56:08And that's when we kind of run up these longer conversations
- 56:11because the idea is that regardless,
- 56:14we're going to be able to give the actionable voice anyway.
- 56:16It actually will inherently come.
- 56:18But if you just wanted the logic, you'd Google the answer.
- 56:22You're here for the story, for the emotion.
- 56:24And true that vessel,
- 56:26you become pulling out the stories and the lessons
- 56:28and so on to foreign insights.
- 56:30Well, I've thought about this a lot.
- 56:31I thought about like, why do people listen
- 56:34to one podcast versus the other?
- 56:36And it's interesting in that whole perspective,
- 56:38it's shifted as I've built this show,
- 56:41is at the beginning, I tried to get the best guests on,
- 56:44like the biggest names,
- 56:45then you realize very quickly that actually doesn't do
- 56:47anything for your show.
- 56:48What do you think that is?
- 56:49Why do I think that is?
- 56:51Because that guest is on 20 other shows.
- 56:54And the reason why you have opinions, I see.
- 56:57No, no, no, it's a good idea.
- 56:58But that's a good point.
- 56:59I feel like the guest is on 20 other shows.
- 57:01And the reason why people come is for the host.
- 57:04Ah, that's such a good point, so.
- 57:05And this is actually why I've started thinking
- 57:08about doing more solo stuff.
- 57:10Because I'm like, okay, so people like me,
- 57:13people that listen to success story,
- 57:14are listening to my point of view,
- 57:16my perspective, the way I ask questions,
- 57:19how I engage with my guests.
- 57:22And then at the end of the day, if they like me,
- 57:23why not double down on that?
- 57:25Because that's really the only unique identifier.
- 57:28Like, yeah, maybe, okay, you get a nice little background,
- 57:30like people like look at you as like semi professional
- 57:35because you have a nice YouTube channel.
- 57:36It's the optics.
- 57:37Yeah.
- 57:38So why do they stay?
- 57:39I know exactly.
- 57:40I know, yeah, so you're correct, 100% correct.
- 57:42And what you're correct is,
- 57:43you know, you're familiar with Imangadze?
- 57:45Yeah, of course.
- 57:46So Jack Hopkins, who I'm good friends with,
- 57:49Imang and Voys Jack at the beginning of his journey
- 57:54and Jack grew incredibly fast.
- 57:55He's a huge YouTuber.
- 57:57And the whole idea was that people attached to his story
- 57:59and his unique approach.
- 58:01So people come for him no matter what he's doing.
- 58:04Fitness, boxing, business, dating.
- 58:07The people came for his perspective on it.
- 58:10And I met Jack in Bali, but a year ago now,
- 58:13and he sat down with me and my channel was much smaller at the time.
- 58:15And he was like, you need to get out of the frame.
- 58:17It's first time I met the guy.
- 58:19He's like, you need to get out of the frame of this guest.
- 58:22So Justin Waller is on this podcast.
- 58:25You need to get into the frame of what is down
- 58:27Lee going to ask Justin Waller.
- 58:29People need to start thinking about you from that lens.
- 58:32Because now it's not just another podcast with this guest.
- 58:36So changing that angle and changing our frame is so important.
- 58:40And the way we do that is by getting the reps in,
- 58:43getting the receipts, you build businesses,
- 58:44I build businesses too.
- 58:46I can have a unique response to a guest's insight, right?
- 58:51And I think I call this like the treat the one ratio,
- 58:54which is for every three questions I ask,
- 58:56let's say like short to sink,
- 58:58I'll add one bit of insight.
- 58:59I could be 90 to two minutes long.
- 59:02And that level of business.
- 59:03I like it.
- 59:04I love how formalized you are with this process.
- 59:07Because we need to have a ratio.
- 59:09I feel like I'm just shooting from the hip now.
- 59:11I'm humble of bringing a podcast around my show.
- 59:14No, no, no, I think you're doing this intuitively, right?
- 59:17It's just the fact that we need to put them back
- 59:19and put the guests in a position whereby they can speak
- 59:22and elaborate on their ideas.
- 59:24But we also have to get into the point
- 59:25where it's not interrogation.
- 59:26If I can switch it from being an interrogation
- 59:28to actually adding a lot of value,
- 59:30every three or four questions,
- 59:32then the guests can take a break,
- 59:34you can have a sip of coffee, you can chill,
- 59:37and then it creates much more of a dialogue, right?
- 59:40And I've been on shows, even on shows too,
- 59:42where it's just like question, question, question.
- 59:44That leads to the audience journey
- 59:47because there's no unique,
- 59:49it's not about what's staring my ass, right?
- 59:52People are not there for that.
- 59:53So the more that I've kind of developed myself,
- 59:55we can talk about the development side.
- 59:57So now I have to ask about your emotions,
- 1:00:00all the times you fail.
- 1:00:02But you mentioned Chris Williamson's development.
- 1:00:03So I actually have some insight on this.
- 1:00:06Yes, of course, he developed individually.
- 1:00:08He gave up alcohol, he tried different stuff.
- 1:00:11Before he even moved to the US,
- 1:00:12he had that process running, okay?
- 1:00:14He was doing different stuff.
- 1:00:15He was in all the life hacks and the health hacks and all this.
- 1:00:18But he was also getting coaching on his speech.
- 1:00:20And he was going to a speech therapist
- 1:00:22that was helping him ask better questions,
- 1:00:25have a better connection between his mind and his mouth,
- 1:00:28all this kind of stuff that he was working on in the dark,
- 1:00:30which he only revealed about a year and a half ago
- 1:00:32on Mike Tarsan's podcast.
- 1:00:33So by doing that, that just uplifts him as an individual
- 1:00:39and people want to be interviewed as a result.
- 1:00:41And I remember Mike Tarsan asking him on a podcast,
- 1:00:45how are you getting such some of these guests?
- 1:00:48And he would say they listened to the show
- 1:00:50and they liked the show.
- 1:00:51And now four and a half years later,
- 1:00:53people who I've interviewed once,
- 1:00:55now actually listened to my show on a weekly basis.
- 1:00:57Dude, so many of these guys could be huge,
- 1:00:59like huge businesses and they're coming in
- 1:01:01to look for actual answers for me.
- 1:01:05And it's a crazy phenomenon.
- 1:01:06It's crazy change.
- 1:01:08Am I more accomplished in these guys?
- 1:01:09Nope, have another more experience?
- 1:01:10Nope.
- 1:01:11But they're here for the story, the connection
- 1:01:13and also to see someone who's working hard, right?
- 1:01:15Because I think in a world of like mediocrity,
- 1:01:18someone who's obsessed.
- 1:01:19People...
- 1:01:20It stands out.
- 1:01:21You would like to get that going.
- 1:01:22Literally, how your channel stood out
- 1:01:24when I was like looking at,
- 1:01:25when I was, when I just first discovered you,
- 1:01:27and I'm like, should you have water?
- 1:01:29Oh yeah, okay, cool.
- 1:01:30When you, yeah, when I first discovered you,
- 1:01:31your channel stood out and I'm like,
- 1:01:34I mean, like you don't have millions of subs,
- 1:01:36but I'm like, there's like zero doubt.
- 1:01:38I would not bet against you.
- 1:01:40It's the best way to put it.
- 1:01:41Have you seen that post-Spoisson whole bloom?
- 1:01:43Yes, yeah.
- 1:01:44Oh, dude, that is the best thing ever.
- 1:01:45It's like never, ever bet against someone who's obsessed.
- 1:01:48Yeah.
- 1:01:49And dude, that's actually been the thesis behind,
- 1:01:51that quote has been the thesis behind nearly
- 1:01:53everything that I've done.
- 1:01:54I just tell.
- 1:01:55Yeah.
- 1:01:55Which is, you physically, you know,
- 1:01:58there's a thing in the markets which is like,
- 1:01:59you don't lose the trade unless you sell, right?
- 1:02:02I genuinely take that approach to everything
- 1:02:04I do even in business, right?
- 1:02:05Because we've had horrific things happen
- 1:02:08and so on and so forth.
- 1:02:09But...
- 1:02:10Well, you're an agency.
- 1:02:11Exactly.
- 1:02:12You're an agency business, they're taught.
- 1:02:13Exactly, but at the end of the day,
- 1:02:15you know, the longer you stay in the market,
- 1:02:17the more mature you become,
- 1:02:18the more mature you come on the podcast.
- 1:02:20I've had a few podcasts here,
- 1:02:21pull out, I've paid the money and whatever.
- 1:02:23It doesn't work out.
- 1:02:24You know, these things happen.
- 1:02:25What do you mean?
- 1:02:26Like I've booked studios in the past
- 1:02:27and guests have pulled out an error before.
- 1:02:30Oh, they've just like bailed on you.
- 1:02:31Yeah, exactly, right?
- 1:02:32But when you're younger and you're more mature,
- 1:02:34you have much more of an emotional reaction
- 1:02:35that you're like, oh, this happens and that happens.
- 1:02:37Whereas I've flown places before a podcast
- 1:02:39have pulled out complete waste of time as a result.
- 1:02:41Oh, my God, lose it.
- 1:02:42But I'm just like, I'm like, dude,
- 1:02:44this is the game we play in the,
- 1:02:46and the risks we play, right?
- 1:02:47It's just paired of the kind of evolution.
- 1:02:49Yeah.
- 1:02:50Is that if you're playing at a higher level
- 1:02:51in the game content business stuff,
- 1:02:53these are going to go wrong.
- 1:02:54Of course things are going to go wrong.
- 1:02:56And that's a level of maturity.
- 1:02:59So I think when you look at my approach
- 1:03:00or I look at your approach,
- 1:03:02I'm like, this dude is about it
- 1:03:03and he's just all in on it.
- 1:03:04That's right.
- 1:03:05Well, you know what's so fun?
- 1:03:06So I want to learn about things
- 1:03:08that haven't worked out in your business
- 1:03:10because there's probably been millions.
- 1:03:12But you asked me like, what do you,
- 1:03:14I came up with what you said before we started recording.
- 1:03:16Like, what do you do now?
- 1:03:17Or like, what's your phone?
- 1:03:18And I'm like, it's like kind of like this.
- 1:03:20Or you said like, what else do you do?
- 1:03:23And I mean, I've tried a few things,
- 1:03:25but at the end of the day,
- 1:03:26like if things are working,
- 1:03:28it's kind of triple down on it.
- 1:03:30Like it's very rare to get something that's working.
- 1:03:32Yeah.
- 1:03:32It's like, it's very hard to get product market fit
- 1:03:35for anything you're doing.
- 1:03:37So when things are working, in my opinion,
- 1:03:39like, don't fuck with it.
- 1:03:41Because I've tried to launch businesses
- 1:03:43since the exit.
- 1:03:44Like I've been tried to do other stuff,
- 1:03:46trust me, I've tried to do a lot.
- 1:03:47I tried to, I didn't even mention this.
- 1:03:48You had tried to launch private equity firm.
- 1:03:50Didn't work.
- 1:03:51I tried to do a CPG company,
- 1:03:53which is like the sub one company.
- 1:03:55Didn't work.
- 1:03:56Try to do a mastermind.
- 1:03:58Didn't really work.
- 1:03:59I've tried to do a lot of stuff,
- 1:04:01tried to invest in startups,
- 1:04:02lost like 100% of my money.
- 1:04:05So I've tried to do stuff.
- 1:04:07And I think that's what people listen.
- 1:04:11Regardless of how much money I've made in my life,
- 1:04:16it doesn't automatically, it's so funny.
- 1:04:20Just because you make money
- 1:04:21doesn't mean you're good at anything else.
- 1:04:23So it doesn't mean you're good at investing
- 1:04:24or good at starting a next, like you can be,
- 1:04:26you can, you can take your learnings and run with it.
- 1:04:29But there still is a massive learning curve.
- 1:04:31There's gonna be tons of failure.
- 1:04:32And halo effect.
- 1:04:33Yeah, exactly.
- 1:04:35So just because I was good at one thing at one point in time,
- 1:04:38doesn't mean that anything else that I try
- 1:04:39is ever gonna be good again.
- 1:04:40Like I have to go through the reps.
- 1:04:43This podcast has been six years in the making.
- 1:04:47So yeah, now I have like a couple of nice cameras,
- 1:04:50whatever, it's like it's,
- 1:04:52but it's still six years that I put into this thing.
- 1:04:54So again, I sort of live by my own rules
- 1:04:56where I got to stick with different
- 1:04:57unreasonable amount of time until I'm good at it.
- 1:04:59And the reason why I like this
- 1:05:01versus building an individual business
- 1:05:04is because this is building one of the four kinds of leverage.
- 1:05:06I'm building leverage, right?
- 1:05:08So then when you have, when you have massive leverage,
- 1:05:13then I could launch it again and again and again.
- 1:05:15And then I don't have to, or I don't even have to launch it.
- 1:05:19I'm gonna take equity positions,
- 1:05:21things that are already working.
- 1:05:22Because now I'm not company's media leverage.
- 1:05:26That's such a good point.
- 1:05:27So I don't even have to play,
- 1:05:29find zero to one product market fit.
- 1:05:31I can say you have a consumer product,
- 1:05:33you have a B2B product, you have a B2C product,
- 1:05:35you have a SaaS product,
- 1:05:36I'm gonna take two to five percent of your company
- 1:05:39for X million impressions
- 1:05:40and I'm gonna be your marketing for the next X years.
- 1:05:44Well, that's why all these influencer-style businesses
- 1:05:47are the best sister in the beginning.
- 1:05:50Now, difficult to sustain, we can talk about that too.
- 1:05:53A lot of those guys are flashing the pans
- 1:05:54because they don't have the operations,
- 1:05:55they don't have the good right partner and so on and so forth.
- 1:05:57But of course, the world is built around influence and authority.
- 1:06:00And it's something that I'm so incredibly,
- 1:06:03incredibly big on because of the fact
- 1:06:04that influence is not millions and millions of people.
- 1:06:07It can just be your toes and true fans.
- 1:06:09And that can get you to your first million,
- 1:06:12your first 10 million.
- 1:06:13So for us, I had small levels of leverage with my podcast
- 1:06:18and how it spun off into the agency was people like this
- 1:06:21would say, what do you do with the camera
- 1:06:22and how do you run these conversations
- 1:06:24and how do you get the guess
- 1:06:25and how does it benefit your business
- 1:06:26and we have a podcast, could you have a look at it?
- 1:06:28So I did all my work for free in the beginning
- 1:06:30and then I was like, okay,
- 1:06:31can you come in and help us produce it?
- 1:06:33Can you help us grow it?
- 1:06:34It was all natural and organic.
- 1:06:36And that was a leverage piece.
- 1:06:38I had a lot of leverage in there.
- 1:06:39So I went to my first five, 10, 20 clients,
- 1:06:42just naturally and organic to the point that
- 1:06:45when you run into the challenges of growing
- 1:06:47and scaling an agency, which there is a lot.
- 1:06:49Agencies are tough, dude.
- 1:06:50But especially to go to build an agency to age figures
- 1:06:53is literally like, it's so difficult to do.
- 1:06:56So there's other ways to supplement it,
- 1:06:58which is kind of how we're doing it now.
- 1:06:59To the point that when we did launch a coaching offer
- 1:07:02for an education business, it was so highly leveraged anyway.
- 1:07:07We delivered from us, was that it was easy?
- 1:07:08We had the prospects, we had the people,
- 1:07:11we had people that were engaged,
- 1:07:12we had people that wanted to turn into advocates
- 1:07:13and true fans and evangelists.
- 1:07:15They built the brand because I had stayed
- 1:07:17so narrowly focused in the podcast space.
- 1:07:21So yes, we talked about audience and content growth
- 1:07:23and so on and sales within the podcast space for our offers,
- 1:07:27but it's always been to do a podcast, you know?
- 1:07:30That's where it's interesting even chatting
- 1:07:31with someone like yourself who has more experience than me
- 1:07:33is the fact that you don't need to be,
- 1:07:37the best way to example is you don't need to be a 10 out of 10
- 1:07:40to coach someone who's a one out of 10.
- 1:07:41If you're trying to learn golf,
- 1:07:42you don't learn golf from Tiger Woods.
- 1:07:44You learn from someone who's a true or a four out of one
- 1:07:46out of 10 in your local golf course.
- 1:07:48Well, I could say that learning from somebody
- 1:07:49who's a three or four out of 10s
- 1:07:51actually a better person to learn.
- 1:07:53Exactly.
- 1:07:54Because they just experienced where you're at.
- 1:07:55Exactly. So does the empathy.
- 1:07:57So there's no, they're not out of touch.
- 1:07:58Exactly.
- 1:07:59And then you can ascend to that ladder,
- 1:08:01go to become a tree out of 10 and learn from someone
- 1:08:03who's on a tour seven out of 10.
- 1:08:05And then it's only Tiger Woods who's coaching the nine out of 10
- 1:08:08that can become the 10 out of 10.
- 1:08:10So this is where we try to, we kind of move into,
- 1:08:14okay, helping people what we've experienced with.
- 1:08:17So you could help a lot of SaaS founders, dude,
- 1:08:20because you've been there in Donut.
- 1:08:21Maybe you don't want to do it,
- 1:08:22but there's an opportunity there for you
- 1:08:24because you've been true to struggles.
- 1:08:26So it's interesting.
- 1:08:28It's a different way to frame how you can help people,
- 1:08:31how you can serve people and get to the next level.
- 1:08:33But yes, there's been a ton of issues,
- 1:08:35a ton of failures.
- 1:08:36I can even give you some details
- 1:08:37into some things I was doing when I was younger.
- 1:08:38Yeah, go for it.
- 1:08:40Because I think like, again, this,
- 1:08:42the whole audience, they're all entrepreneurial,
- 1:08:44if not entrepreneurs.
- 1:08:45So building an agency is not easy.
- 1:08:47But I've had conversations about it before.
- 1:08:50I mean, I spoken to Eric about it a lot
- 1:08:52because he does it at scale.
- 1:08:53But if you ever talk to Eric,
- 1:08:55like his first versions of, I think it's single grain.
- 1:08:58Single grain.
- 1:08:59They were just shit.
- 1:09:00Like they were horrible.
- 1:09:01And he thought he knew what he was doing.
- 1:09:02He did not.
- 1:09:03And it was very tough.
- 1:09:05I mean, Eric's another really smart guy
- 1:09:07to listen to and learn from.
- 1:09:09But just to show the evolution of a person,
- 1:09:11because I actually want to learn about the stakes you've made.
- 1:09:13I want to learn about how you grow as a human, as an individual.
- 1:09:18But to show you how far somebody can come,
- 1:09:23and this is more just a comment on people
- 1:09:25that have been in homeostasis in maybe a nine to five
- 1:09:29for like the past 10 years.
- 1:09:30And they're scared of entrepreneurship.
- 1:09:32So Eric started off.
- 1:09:33I think he acquired it, single grain, yeah.
- 1:09:37And then it flopped basically,
- 1:09:39because he thought he was like God's gift of marketing.
- 1:09:41And it was not happening.
- 1:09:43He eventually figured it out.
- 1:09:44Now Eric is so good at what he does,
- 1:09:47that he arbitrages marketing agencies,
- 1:09:50buying them in Europe at a certain multiple,
- 1:09:54and then selling them in the US for a better multiple.
- 1:09:57So he literally arbitrages private equities
- 1:10:00through marketing agencies.
- 1:10:02That's how good he's gotten at the marketing agency game.
- 1:10:05And like the past, it has to be under 15 years.
- 1:10:0816 years?
- 1:10:09So, or 16 years.
- 1:10:10It's been a while since I had that interview with him.
- 1:10:13But yeah, it's just wild.
- 1:10:15Like how you can evolve to think that at the beginning,
- 1:10:18you couldn't even manage one.
- 1:10:20And now he makes money off buying and selling.
- 1:10:23I actually asked him about that too,
- 1:10:24about the buying and selling process.
- 1:10:26Because it's such a difficult game, right?
- 1:10:28He knows all too well about it.
- 1:10:29It's very difficult.
- 1:10:31Just give me a bit of insight.
- 1:10:32Like so, like people kind of look at Vox as a whole
- 1:10:36and they think like, okay, just like got lucky, you know,
- 1:10:39because there's probably a lot of other.
- 1:10:42Why don't people say that?
- 1:10:43Because I don't, I don't think that.
- 1:10:45So a lot of the guys that run these production houses
- 1:10:48are a lot older.
- 1:10:49They've been in film.
- 1:10:51They've been in the video game.
- 1:10:53They've been in the audio game, specifically.
- 1:10:54They're audio engineers.
- 1:10:55They've run big companies in the US.
- 1:10:57They've worked in Hollywood.
- 1:10:59They've worked in New York on video production,
- 1:11:00and so on.
- 1:11:01I didn't do any of that, right?
- 1:11:03So a lot of these guys have like,
- 1:11:04Is that what that tweet came from when you said,
- 1:11:06you're like the biggest fraud?
- 1:11:07Yeah, effectively, right?
- 1:11:08There's a lot of the bigger agencies.
- 1:11:10It goes with 40, 50 employees who, by the way,
- 1:11:13I guarantee you're probably doing more revenue
- 1:11:14than I'm, because a lot of them are dwindling down, right?
- 1:11:17Because these agencies are not in the mood.
- 1:11:19They can't move pretty well.
- 1:11:21A lot of these guys have a lot of background pedigree
- 1:11:25and they've worked on shoots, motion shoots,
- 1:11:27and so on and so forth, whereas we just,
- 1:11:29I just realized that that was a super unscalable
- 1:11:31to do in-person stuff.
- 1:11:33The focus on post-production was a lot faster and easier, right?
- 1:11:36So that's what people kind of look at that concept.
- 1:11:40However, I've been in the game for a lot longer
- 1:11:42than just a couple of years, right?
- 1:11:44So I started out when I was like 16, 17, dude,
- 1:11:47and I was running parodies back then.
- 1:11:49So I was running, this was the old days of attention,
- 1:11:52marketing, and getting in the door.
- 1:11:54So you're...
- 1:11:55You're going to miss Christmas games.
- 1:11:56You're going to Irish people, right?
- 1:11:57What do they do?
- 1:11:58They parodies all the time.
- 1:11:59I was running mystery tours.
- 1:12:00Have you ever heard of this?
- 1:12:01No.
- 1:12:02Well, I mean, there's like a ghost tour?
- 1:12:03Oh, no, you're going to love this.
- 1:12:05I have no idea.
- 1:12:06It's where you book a double-decker boss
- 1:12:08and you sell tickets for the boss,
- 1:12:10and then you drive people around until you end up
- 1:12:12in like a bear or a nightclub,
- 1:12:14and basically everyone just gets pissed in a boss,
- 1:12:15effectively, right?
- 1:12:16So you sell tickets for the boss.
- 1:12:18I was like 17 years old doing that,
- 1:12:20and I was running this all around Ireland.
- 1:12:21So I was like, what's the drinking age in Ireland?
- 1:12:2318.
- 1:12:23Oh, good.
- 1:12:24All right.
- 1:12:25New like 17, 18.
- 1:12:26So I did that initially, and I was like, right,
- 1:12:28what's the concept?
- 1:12:29People need something.
- 1:12:30They want something.
- 1:12:31It's high desirable.
- 1:12:32It's like fun.
- 1:12:33It's entertainment.
- 1:12:34We'd run things on like Facebook and software.
- 1:12:36Just like a post on Facebook.
- 1:12:37That worked.
- 1:12:38Then I said I was running bigger events.
- 1:12:40So I was running proper club events at that point then.
- 1:12:43That was really good, but it was like,
- 1:12:44it wasn't a reliable way to build a business
- 1:12:47and to maintain a business.
- 1:12:48And it was kind of shady, and you're like,
- 1:12:50oh, I do whatever you want to be doing this,
- 1:12:51but I was doing like 18, 19.
- 1:12:53And then I was really into the scene of music.
- 1:12:57I sold really into like house and technical music
- 1:12:59all was for the past 10 years.
- 1:13:01However, what I noticed was when I was living in London,
- 1:13:04fashion in London around clubbing is huge, huge, huge, huge.
- 1:13:08So I was really at the early stages.
- 1:13:10This is 2016, 2017 of 90s clothing being brought,
- 1:13:16being like a resurgence.
- 1:13:18So I saw urban outfitters.
- 1:13:20I saw a few other vintage brands.
- 1:13:23And I thought, huh, I used to go to all these raves
- 1:13:25and people used to spend so much money on their clothes
- 1:13:28at two or three hundred dollars on their outfits.
- 1:13:30Why not just be the person that sells rave clothes
- 1:13:33to rave kits?
- 1:13:34So I would buy all these boxes from the set of Italy,
- 1:13:39like the highest quality vintage clothing you can imagine.
- 1:13:42Like all the stone island, Nike, Adidas from the 80s, 70s,
- 1:13:46and I'd house them all in my bedroom.
- 1:13:50So I had these huge boxes in my bedroom.
- 1:13:52I'd sell everything to Shopify, direct to consumer
- 1:13:55from the website.
- 1:13:56That's awesome.
- 1:13:57And it was flying out the door.
- 1:13:59Like I couldn't keep going.
- 1:14:01I was going to say that it seems like a really,
- 1:14:02outside of being like a business
- 1:14:05that could have cash flow issues.
- 1:14:07Oh, because that seems like a super expensive business
- 1:14:09to start.
- 1:14:11So I'd buy the, I'd buy the boxes.
- 1:14:13You'll find it's interesting.
- 1:14:14So the way vintage clothing works is that you get different grades,
- 1:14:17A, B, C, depending on quality.
- 1:14:19So you get a box, not knowing what's in it.
- 1:14:21It's like a lucky dip box, right?
- 1:14:23And then you get this stuff on a Friday
- 1:14:25and you just sell it for the next rave,
- 1:14:27for the next parody and so on.
- 1:14:28So I had a lot of like stock, okay?
- 1:14:30And this would cost me a couple of thousand dollars
- 1:14:32of box and I was buying them every week.
- 1:14:34At that point, we were making a lot of revenue
- 1:14:36but we're spending it all on stock management, right?
- 1:14:39I'm getting the stock in, running ads and so on and so forth.
- 1:14:42Bear in mind, I was modeling all the clothes to myself.
- 1:14:45Oh my God.
- 1:14:45Everything myself was modeled from, from my balcony, dude.
- 1:14:48Oh my God.
- 1:14:49From my balcony.
- 1:14:50So this was running quite well.
- 1:14:51I was running, I was working in a vest and bagging at the time.
- 1:14:54And during this, I was making more money in a week
- 1:14:57than I'd make in a month, working as an intern
- 1:14:59as an investment bag.
- 1:15:00So I was obviously detaching from reality
- 1:15:02with what was possible and so on.
- 1:15:04Until revenue or profit?
- 1:15:06Revenue.
- 1:15:06Revenue.
- 1:15:07Okay.
- 1:15:08We hit, of course, cash flow problems.
- 1:15:11Basically, just couldn't acquire customers as fast as
- 1:15:13how much we were spending, how much money we were having.
- 1:15:16So that was my first, like, real internal explosion
- 1:15:19of running a business.
- 1:15:20And that was all done in person, in stock and everything
- 1:15:24because I realized that when you're shipping a four pound
- 1:15:28or five pound stone island jacket, winter jacket,
- 1:15:31it's going to cost that a money, right?
- 1:15:32So massive failure, but a huge idea in terms of, again,
- 1:15:37attention, what do people want, solving pain for problems?
- 1:15:40Yeah.
- 1:15:40And one of those effectively selling was status.
- 1:15:42Everything that I've been doing has been selling status.
- 1:15:44It's been, it's a parodies.
- 1:15:45It's another thread that I wrote down.
- 1:15:47Everything has to do with status, right?
- 1:15:48So whether it's a parody, whether it's a rave,
- 1:15:50whether it's clothes, everything went back to status.
- 1:15:53So I've been doing this for quite some time at this point
- 1:15:55and realized that I had no authority,
- 1:15:58I had no influence while I was paying for attention,
- 1:16:00paying for businesses.
- 1:16:01But I still didn't know my lesson.
- 1:16:03So then when I moved to, when I was in a censure,
- 1:16:05I was trying to like get my money back together,
- 1:16:07trying to sort out different things.
- 1:16:08I was living in Dublin and I just came back from traveling
- 1:16:11and I'd spent so long, again, perting in Asia,
- 1:16:15that I realized that if you lose your passport,
- 1:16:17you're screwed, okay?
- 1:16:19So I was trying to build a digital passport app,
- 1:16:22super VC backed.
- 1:16:23I was standing inside Dublin airport,
- 1:16:26interviewing people, going through the terminals.
- 1:16:27I looked like an airport, like a risk effect.
- 1:16:30Did you raise for this?
- 1:16:31This was a plan.
- 1:16:32So I'd walk around asking people what they use
- 1:16:34in a passport app and it was really well validated.
- 1:16:37People really wanted to use it.
- 1:16:38Huge legal issues, huge regulation issues.
- 1:16:41I was gonna say that seems like a lot of a
- 1:16:42a key product to overcome, but.
- 1:16:44Did all the wire framing,
- 1:16:45did all the prototyping,
- 1:16:46myself bearing mine in my kitchen,
- 1:16:48I did everything myself, everything myself.
- 1:16:50Went to get funding because I was nobody.
- 1:16:52I didn't have authority and influence.
- 1:16:54I couldn't get funding.
- 1:16:56So this is when I realized, okay,
- 1:16:58I'd done all this stuff for money years,
- 1:17:01made money, lost money, made no money,
- 1:17:03lost more money and so on and so forth.
- 1:17:04And that was a time that I shouldn't be trying to build.
- 1:17:09I should be trying to listen and learn.
- 1:17:10And that's when I found that a podcast space,
- 1:17:12which was much more like patience game,
- 1:17:14playing the long game, getting the insights.
- 1:17:17Everything that I do now has come from the 200 to the lessons.
- 1:17:20Every single thing that I've learned
- 1:17:22has come from the 250 episodes I've recorded
- 1:17:24because they were the things that I needed
- 1:17:26at that point in time,
- 1:17:28whether it's mindset, practical business, logic,
- 1:17:30fitness, health, whatever.
- 1:17:32That was what I needed at the point in time
- 1:17:33and that's what I'm utilizing now.
- 1:17:35And that's what I'm even doing now.
- 1:17:36Interviews I have now are often solving my own problems
- 1:17:39because the problems from me are not unique
- 1:17:40they're for everybody else.
- 1:17:41But I just think it's an interesting observation
- 1:17:43because when I had made all those massive mess ups,
- 1:17:46yeah, I wasn't journaling the mistakes
- 1:17:48and all this kind of stuff,
- 1:17:49but it's at a subconscious level
- 1:17:50I was learning what was wrong.
- 1:17:52So that if you think about it,
- 1:17:53we'll kick off sessions,
- 1:17:54which became books accompany.
- 1:17:56When people come to interact,
- 1:17:58they have the social proof,
- 1:18:00they know what's happening.
- 1:18:01There's a trust,
- 1:18:02there's the authority,
- 1:18:03there's the influence,
- 1:18:04everything that I had lacked was there.
- 1:18:07It was primed.
- 1:18:08So all I had to do was just high conversations.
- 1:18:10People and I said,
- 1:18:11this is what we do.
- 1:18:12This is what we do it.
- 1:18:13And it was just like,
- 1:18:14it was just so natural, so natural, so easy.
- 1:18:17Even to this day,
- 1:18:18when we get on calls to people,
- 1:18:19like any case study you need is just to start with me.
- 1:18:24That's always the best case study, right?
- 1:18:26So all the gaps that I had in my youth
- 1:18:28trying to figure it out,
- 1:18:29have all kind of compounded to this point in time,
- 1:18:32which is when things come much more organically and naturally.
- 1:18:35I have a question on that.
- 1:18:37That's so interesting.
- 1:18:38Why you chose to start a podcast
- 1:18:41after you did a super product heavy business,
- 1:18:43and you tried to do adventure back business.
- 1:18:46Because I have a reason as to why I started a podcast,
- 1:18:50I never thought it was gonna be for the money.
- 1:18:52Same.
- 1:18:54I thought it will make money,
- 1:18:56and at some point in the future, I can productize it.
- 1:18:59But when I started this, I was building a company.
- 1:19:02So it wasn't like, for me, it was a very safe bet.
- 1:19:06I already have money coming in.
- 1:19:08Like I don't need to worry about money for the podcast.
- 1:19:10But you killed the potential adventure back
- 1:19:15passport business.
- 1:19:16You started a podcast first.
- 1:19:18And was there like, I mean,
- 1:19:19because like I just try and think of the mindset
- 1:19:21of a creator who starts a podcast,
- 1:19:23what are the reasons for doing it?
- 1:19:25It's such a good point.
- 1:19:26So for me, it was much more,
- 1:19:27I wanted to listen and learn.
- 1:19:29So I knew I had to gap.
- 1:19:30I couldn't be paying for it.
- 1:19:31So this was like an education tool for you.
- 1:19:34Everything, everything's been educational.
- 1:19:36Every you weren't concerned about money to bridge that gap?
- 1:19:38No, not at all.
- 1:19:39Because I was working in trading at the time.
- 1:19:41You're still working at the time.
- 1:19:42So I was working in trading at the time.
- 1:19:43And it was just purely educational.
- 1:19:44And I was able to find my way out of that system,
- 1:19:47where out of that process,
- 1:19:49learn what I needed to learn.
- 1:19:51Interview people that would be thousands of dollars
- 1:19:54to consult with, right?
- 1:19:55And get that access to information.
- 1:19:57It was only as I launched when I realized that it was a mess
- 1:20:01with YouTube over here, audio over here,
- 1:20:03back then the whole thing was a mess up.
- 1:20:05But I thought initially maybe we could build a product.
- 1:20:08I would try to initially build a SaaS product
- 1:20:09to house everything together.
- 1:20:11So video, audio and everything.
- 1:20:13That was one thing I tried to build.
- 1:20:14Second thing I tried to build was a,
- 1:20:17another kind of notion variation,
- 1:20:19which I'm still actually considering to the state, by the way,
- 1:20:22just basically I'll wait to aggregate everything.
- 1:20:24So that's what I was thinking initially,
- 1:20:25because I knew it was a mess.
- 1:20:26It was just a complete mess.
- 1:20:27Your workflow was just the podcasting.
- 1:20:29Podcast industry, it's just sort of fragmented.
- 1:20:33It's so fragmented in contrast to posting on Instagram,
- 1:20:37posting on Twitter, posting on YouTube.
- 1:20:38It's all over the place, which is why
- 1:20:40there's such a high failure rate, right?
- 1:20:42Such a high failure rate in podcasting
- 1:20:43because it's so complicated.
- 1:20:45There's so much miniature, smaller things.
- 1:20:47Again, to keep it sustainable, to do 100 reps.
- 1:20:49If you can't do 100 reps, don't do the first rep, right?
- 1:20:51So I quickly kind of saw that,
- 1:20:54and then it just broke it into helping consulting.
- 1:20:57The reason why we have an agency is very interesting is
- 1:20:59because when people would ask me for help on their podcast,
- 1:21:02I could tell them what to do,
- 1:21:03but if I couldn't do it for them,
- 1:21:05it would make no sense, right?
- 1:21:06Because they didn't have the skills,
- 1:21:08the gap between where they were and where they are,
- 1:21:10it's the skill, it's the Delta.
- 1:21:11So if they're not designers, if they're not editors,
- 1:21:13if they're not copy-raters, they can't write it.
- 1:21:15So it was like, that might just give it to me.
- 1:21:16I'll just do it for you.
- 1:21:17So we started very humble from that beginning,
- 1:21:19and then it was only until I could get better employees,
- 1:21:22better writers, better designers, better editors,
- 1:21:24when the agency said, are running async.
- 1:21:27I said, the higher people who are much further on me,
- 1:21:29does that make sense?
- 1:21:30So again, you solve your own problems.
- 1:21:32I literally solved the problems that I had run in the podcast,
- 1:21:35that became valuable to other people.
- 1:21:36And again, it's a classic grant to knowledge
- 1:21:38because I thought it was easy when we got up and running,
- 1:21:42actually turns out that's incredibly valuable
- 1:21:44to somebody else.
- 1:21:45And this is actually the problem.
- 1:21:46So so many of my friends, as I'm sure yours too,
- 1:21:50I've asked like, how do I start?
- 1:21:52I've sent SOPs, my exact process, every single tool I use,
- 1:21:57for free.
- 1:21:58I mean, some of them are really close friends.
- 1:22:00Just send it to them, zero podcasts have been created.
- 1:22:04You want to tell you what happens?
- 1:22:06Yeah, yeah, yeah.
- 1:22:06I know exactly what it is.
- 1:22:08These are smart people too.
- 1:22:09These are not idiots.
- 1:22:10These are people that have built and sold companies
- 1:22:12in eight figures, some of nine figures,
- 1:22:15like very smart entrepreneurs.
- 1:22:17Sometimes you have to pay your wallet to make the change though.
- 1:22:20Sometimes you have to pair it with your money mentally
- 1:22:23to be like, I'm going to go work on this.
- 1:22:25Because if you're thinking of it
- 1:22:26and you're getting great advice from a good friend
- 1:22:28like yourself, they're not willing to make that change
- 1:22:30until they actually put the cash down.
- 1:22:33And these guys are multimillionaires, right?
- 1:22:35But it's still the same principle in practice.
- 1:22:37And then the other aspect then is it's a gap.
- 1:22:41What we do looks easy, right?
- 1:22:43This is a yeah, record, upload.
- 1:22:45But these small micro things that are happening in there,
- 1:22:49that's what all adds up.
- 1:22:50And especially if you're in your turkeys or forties,
- 1:22:53which again is kind of the entrepreneurs that we work with.
- 1:22:55They have kids, they have businesses, they have a wife,
- 1:22:57they have all this other stuff.
- 1:22:59So it's like, yes, can you do it?
- 1:23:01100%, 100%.
- 1:23:03But will you actually do it?
- 1:23:05That's the question, right?
- 1:23:06And whether this is an interesting observation.
- 1:23:10So when we had the done for you approach for so long,
- 1:23:13it was like, yeah, here it is.
- 1:23:15If you want us to do it, okay, if you don't want us to do it, okay.
- 1:23:18But now you have to meet people where they are in their journey.
- 1:23:20We go back to customer experience.
- 1:23:22Some people want to get started.
- 1:23:23They want to learn, feel more in control.
- 1:23:26So we teach them some people want to do it themselves.
- 1:23:28We give them resources.
- 1:23:29Some people want to done for them.
- 1:23:30And often people will figure out the process,
- 1:23:33how it's done with you and then allow you to do it for them, right?
- 1:23:36So that's kind of so interesting.
- 1:23:38It's an ascension model, right?
- 1:23:39And that's not intentional.
- 1:23:40It's just a way to be able to serve different people.
- 1:23:42So that people who complain that they don't want to do it anymore,
- 1:23:46you have an option for them, right?
- 1:23:49So that's where I would say like we're less an agency
- 1:23:52more immediate company.
- 1:23:53There's just so much stuff in the ecosystem, right?
- 1:23:56And it's like, we have like lots of stuff going on.
- 1:23:58There's so many different pieces to a podcast.
- 1:24:00You have an issue articulating the value of building leverage
- 1:24:07because I would assume if I was selling this as a service,
- 1:24:10I would have, I have had not, because I don't sell it,
- 1:24:15but I have a hard time getting somebody to buy in
- 1:24:18the concept of doing this for six years.
- 1:24:21And I'm like, what has it done for you?
- 1:24:23And I told you how much money this makes.
- 1:24:25Six years in business, that's kind of a shit amount of money
- 1:24:28for any objective business.
- 1:24:31Six years in business, you should be making
- 1:24:33probably over $10 million.
- 1:24:35Answer is maybe five and 10 if it's like a, if you're struggling,
- 1:24:39but most businesses after five, six years,
- 1:24:42if you're still doing them, you figure out some samples
- 1:24:44of product market fit, you can repeatedly drive,
- 1:24:46you know, you figure out your customer acquisition costs.
- 1:24:49You can, you can build a system that allows you to have
- 1:24:53mid to high seven figures in revenue.
- 1:24:55Go, go, go, go, but for podcasts, again,
- 1:24:59you are playing the infinite game.
- 1:25:01The money that comes from advertisers for this show is small.
- 1:25:04It's very small compared to what I could be making
- 1:25:06building a business.
- 1:25:07But if I execute my playbook, and I do what I sort of mentioned
- 1:25:12earlier on this show where I may be a small equity positions
- 1:25:15or whatever it is, and then also the stages that I get on
- 1:25:19and the people that I get to speak to and the relationships
- 1:25:22that I build and the opportunities that come from all the
- 1:25:26adjacent items, like I can't put a value on that,
- 1:25:30which is why I'm going to do this till the day that I die.
- 1:25:32I don't really care about the money that comes in from advertisers.
- 1:25:36But that's a very hard value product to articulate
- 1:25:39to somebody who wants to start this.
- 1:25:42Now I think there's better ways to do it,
- 1:25:44and you probably, or different ways to do it,
- 1:25:46you could productize immediately.
- 1:25:48If I had a high ticket product and you were my ICP,
- 1:25:51my customer profile, I could be selling,
- 1:25:54I could be building rapport with you,
- 1:25:56and on the background of this podcast,
- 1:25:57I could be selling you a product or service.
- 1:25:59I could be including you as my content marketing
- 1:26:01if I'm doing like B2B or any kind of business.
- 1:26:03So there's a whole bunch of different ways to do it,
- 1:26:05but what do you think is the best way to look at,
- 1:26:10should I start a podcast?
- 1:26:11If someone's going to ask you that question,
- 1:26:14what's your answer?
- 1:26:16It has to be complimenting the business in the back end.
- 1:26:18Otherwise, you're not going to justify putting in the time
- 1:26:20or the cash.
- 1:26:21So I'm just crazy.
- 1:26:21Yeah, you're building an ecosystem of this is your brand.
- 1:26:28You get me.
- 1:26:28And any product that you want to build in the back end
- 1:26:31is based off of this, you get me.
- 1:26:33So that's the broader play.
- 1:26:34You don't need to have the product in the back end right now,
- 1:26:36but it's almost having that brand.
- 1:26:38So you take me example.
- 1:26:39I didn't have that two years, three years.
- 1:26:41Very similar, actually, the way we started this.
- 1:26:43Similar journey, right?
- 1:26:44But it's building brand equity.
- 1:26:46And brand equity is intangible,
- 1:26:48and it's also very difficult to quantify, right?
- 1:26:52But people who play an infinite game
- 1:26:53understand the value of brand, understand the value
- 1:26:55of building a longer term connection
- 1:26:57with your audience and your customers,
- 1:26:59without looking for direct response.
- 1:27:01The whole idea of direct response marketing,
- 1:27:03the funnels, Russell Brunson, all that kind of approach
- 1:27:06is that you're looking for one penny in, two pennies back out.
- 1:27:10Whereas what we're doing here is much more
- 1:27:12of a longevity play that we could build this offer
- 1:27:14to get a ten years time.
- 1:27:15Who knows, right?
- 1:27:16But it all starts and just meeting each other today
- 1:27:17and seeing what happens.
- 1:27:19But it's understanding that that's a lever.
- 1:27:20So the question I get asked by some clients
- 1:27:23is what's it offer, okay?
- 1:27:26And we try to quantify what it is an offer
- 1:27:28and we try to see which metric are we optimizing for.
- 1:27:31So let's say if it is a specific company,
- 1:27:34could be a real estate company,
- 1:27:35we could be optimizing for leads, right?
- 1:27:36So are optimizing for leads?
- 1:27:38Yes, do we have a mechanism to get leads to engage with us?
- 1:27:41No, how would we do that?
- 1:27:43Build a few lead magnets and so on to four.
- 1:27:45That's one side, right?
- 1:27:46Which we would build.
- 1:27:47The second side of it then could be, let's say,
- 1:27:49just brand awareness.
- 1:27:51You wear the company like the future by Christo.
- 1:27:53He's looking for broader brand awareness with his podcast.
- 1:27:56People will come in and work with his courses
- 1:27:58and his tutorials and workshops as a result.
- 1:28:00Two different ways to do it.
- 1:28:01So it's almost unifying what that metric is
- 1:28:04on the backend initially.
- 1:28:05It could be just views and what in one aspect
- 1:28:10or it could be sales, right?
- 1:28:11Because if you have a product stack
- 1:28:13that's conducive towards that,
- 1:28:15you can create podcasts and sell products
- 1:28:17on the backend, true it.
- 1:28:19It can all be done, everything works,
- 1:28:21but all this is just a vessel on the front end.
- 1:28:23You can write tweets, make sure it's,
- 1:28:26you can stick your head up to this window
- 1:28:27and scream until customers come in.
- 1:28:29They're all vessels to get attention,
- 1:28:31but it's understanding what attention is,
- 1:28:33what is it, the driver that we're trying to optimize for,
- 1:28:36and then just doing it, right?
- 1:28:37I think the reason why people maybe feedback
- 1:28:40that you're getting is like, oh, I don't know what's it all for,
- 1:28:43is because they don't think about that initially.
- 1:28:45And that's when they record the seven podcasts
- 1:28:47to spend 20 hours a week working on it,
- 1:28:49have no idea what they're doing,
- 1:28:51and then think damn, this is too much, right?
- 1:28:54Whereas we have a specific client at the moment,
- 1:28:56which the woman is an individual,
- 1:28:59and that's kind of solar pranora businesses doing really well,
- 1:29:03a couple of million a year in revenue.
- 1:29:05And when we launched a podcast,
- 1:29:06she was so surprised because all of her clients were listening,
- 1:29:11all of her prospects were listening,
- 1:29:13her audience are LinkedIn were listening,
- 1:29:15so it's like how do you quantify that?
- 1:29:17Well, those customers now see you in a different light
- 1:29:21from just helping them with the business,
- 1:29:24they're paired up the broader ecosystem.
- 1:29:26And dude, you'll be very, very surprised.
- 1:29:28Like, I would say a lot of my clients
- 1:29:30end up listening to our podcast
- 1:29:32because people who actually pay for services and products,
- 1:29:36they want to get more, so they're more interested
- 1:29:38in the whole ecosystem.
- 1:29:40And as you can probably tell from this conversation,
- 1:29:42that's a huge area that I'm really focused on
- 1:29:44is building a strong brand, providing a lot of free content,
- 1:29:48and then having a lot of very solid products on the backend
- 1:29:51that advanced that mission, you know?
- 1:29:54And it just depends on where you are in your stage of your life.
- 1:29:57So if you are someone who's a busy entrepreneur
- 1:29:59or you sold a company and you're in your turdies
- 1:30:01and forties and you've a lot of other commitments,
- 1:30:03well, then you work with someone, right?
- 1:30:05You get what you've set up, you work with a few VAs,
- 1:30:08a few EAs, like why are you suffering in silence, right?
- 1:30:11You know, that defeats the purpose of leverage.
- 1:30:15Does that make sense?
- 1:30:16Yeah, it does make a lot of sense.
- 1:30:17The way we kind of situated with someone that,
- 1:30:19let's say who's engaged with us is that,
- 1:30:21one, get your time back,
- 1:30:23Dan Martell 101, right?
- 1:30:25Get your time back, go back to what you want to do,
- 1:30:28go back to focusing on the business,
- 1:30:30and two, build a strong brand that can actually increase your revenue, right?
- 1:30:33The way we increase your revenue is going to be different.
- 1:30:36If you're someone like yourself, it's sponsorships,
- 1:30:38people who pay guests, we can all buy that too,
- 1:30:40orders the business operations,
- 1:30:44leads, sales, and so on and so forth.
- 1:30:46I would bet that if somebody's having a hard time
- 1:30:52quantifying the value of a podcast,
- 1:30:54I think for somebody who does have a business,
- 1:30:57if you've started a podcast,
- 1:31:00I would make a very strong bet that if you looked at
- 1:31:05when you start that podcast,
- 1:31:07and you compare that to the sales velocity,
- 1:31:11how long it takes somebody to first discover your company
- 1:31:15to come through from very top of funnel cold,
- 1:31:18all the way through to close,
- 1:31:19I would assume that your sales velocity decreases,
- 1:31:22because you have this vehicle that is the most high-trust,
- 1:31:26building medium possible, in my opinion.
- 1:31:30So I think that it'll be very hard to track a direct conversion,
- 1:31:36but I think you look for other customer behaviors
- 1:31:40that sort of signal that without a podcast,
- 1:31:45they're consuming content, they're going to your website,
- 1:31:47they're going to your social,
- 1:31:49they'll eventually speak to a sales rep.
- 1:31:51I would assume that with a podcast,
- 1:31:56by the time they get to a sales rep,
- 1:31:58they're much more likely to close quicker.
- 1:32:00You could track that.
- 1:32:01Definitely track that.
- 1:32:02It's almost like a referral from your content, right?
- 1:32:04Because yeah, because I think that if you look at the average
- 1:32:07customer, they're gonna do 70 to 80% of the research
- 1:32:09before they buy, before they even talk to somebody,
- 1:32:11talking about enterprise B to B,
- 1:32:13or just higher ticket items.
- 1:32:15Okay, so let's say they're coming in
- 1:32:17and interacting with you and touching base.
- 1:32:19What's the alternative?
- 1:32:21I always say to people, if you're not creating content,
- 1:32:23what's the alternative?
- 1:32:24You're paying for attention, you're paying for everything.
- 1:32:27So you have this opportunity whereby you pay with your time,
- 1:32:31or you create a system, or you hire a team,
- 1:32:33and you run content for you for your business,
- 1:32:35or you pay for business.
- 1:32:37You only have two options.
- 1:32:38So it's like, oh yeah, it could spend more time
- 1:32:40doing X, Y, and Z.
- 1:32:42You still need customers.
- 1:32:44You still need marketing.
- 1:32:45I think it's very funny too when people say,
- 1:32:47I wanna take a break, right?
- 1:32:49I wanna take a break.
- 1:32:50I'm like, a break to do what?
- 1:32:52Because your business still runs, right?
- 1:32:54What do you need a break?
- 1:32:55Well, that's a signal that they don't understand the value.
- 1:32:57Exactly, but I mean, take a break in general, itself.
- 1:33:00Or whether it's running their business, their content,
- 1:33:03their offer, their sales,
- 1:33:05we wanna slow things down internally.
- 1:33:08What else are you going to do?
- 1:33:09You're running a business.
- 1:33:10It's like you sign up for this.
- 1:33:11It's almost like if people are not working.
- 1:33:12That could be a much bigger problem.
- 1:33:14100% expectations are not properly set
- 1:33:17when you started this thing.
- 1:33:18And you just realize that you made yourself a very,
- 1:33:20you built yourself a very high-paying job.
- 1:33:22100% as opposed to a business.
- 1:33:23And then that's more indicative of,
- 1:33:26you gotta build systems and processes
- 1:33:27and hire people and scale yourself.
- 1:33:29So you're not just working under 20 hours a week.
- 1:33:34But it's interesting, right?
- 1:33:35Because most people don't think like that.
- 1:33:37It's something that we realize as entrepreneurs too
- 1:33:40that yes, there's obviously sacrifices and so on,
- 1:33:42if you're made.
- 1:33:43But if you're not gonna do the work,
- 1:33:45then why are you doing it in general?
- 1:33:47And it's something that you need to be realized with,
- 1:33:49your sales process, your ecosystem,
- 1:33:52or even the companies you wanna work for.
- 1:33:53If guys are complaining that they're not gonna go
- 1:33:56the extra mile or get back to you on a Saturday with an email,
- 1:33:59they shouldn't be entrepreneurs.
- 1:34:00They should not.
- 1:34:01Which is why most people I feel like
- 1:34:03have a really incorrect version in their heads
- 1:34:06about entrepreneurship is.
- 1:34:08Dude, I literally swear, swear on my life.
- 1:34:10I spent 16 hours yesterday building a landing page,
- 1:34:13preparing for four podcasts.
- 1:34:15And then at 10 o'clock last night,
- 1:34:17I was like, we got this podcast in the morning
- 1:34:18and I said, preparing for the 10 last night.
- 1:34:20I swear, I swear on my life.
- 1:34:21I know.
- 1:34:22Yesterday morning, I had to write all my news letters
- 1:34:23because I was behind on everything
- 1:34:25because of recording podcasts.
- 1:34:27I used you right on a Saturday,
- 1:34:28edit on a Sunday, I couldn't, I had to write yesterday,
- 1:34:31and I had to go into everything else.
- 1:34:33And it's like, what's the alternative?
- 1:34:35I stopped producing my news letter
- 1:34:36and I stopped getting sales.
- 1:34:38It's like, there's no alternative.
- 1:34:40Exactly.
- 1:34:41But when you are in entrepreneur mode,
- 1:34:43like this is why you do have to find a way
- 1:34:46to systematize as quickly as possible.
- 1:34:48Because if you don't,
- 1:34:49you're gonna add more stuff on,
- 1:34:50it's all gonna fall on you.
- 1:34:51But I mean, this is entrepreneurship.
- 1:34:54Yesterday, we're recording in 4K now.
- 1:34:57I have to figure how to transport
- 1:34:59and send 4K footage to all over the world, right?
- 1:35:03Which is a pain in the ass.
- 1:35:04I know.
- 1:35:05And I went through like five different
- 1:35:08file sharing services.
- 1:35:09It took me like six hours in the afternoon.
- 1:35:11I did that lots more.
- 1:35:12I'm signing up for, I was like,
- 1:35:13sync, pCloud, Dropbox, Box.
- 1:35:17Nothing I want to camera with the name of.
- 1:35:18Google Drive, and I'm like, okay,
- 1:35:20so how do I not go bankrupt?
- 1:35:22Send in like a terror bite and stuff.
- 1:35:24And like this is just my afternoon,
- 1:35:26I had to cancel the gym.
- 1:35:28And then I had to like cancel basically everything else.
- 1:35:30I was doing yesterday
- 1:35:30because there's been five hours researching
- 1:35:32all this dumbass file sharing.
- 1:35:34And I was using all these AI tools
- 1:35:36to rank all the different features and benefits.
- 1:35:39It's just like, this is life though, dude.
- 1:35:41This is life.
- 1:35:43I mean, this is the game.
- 1:35:45What's, and I mean, this is like, you know this
- 1:35:48because you do all this, this crazy shit too.
- 1:35:50Oh, oh yes, what was it?
- 1:35:51Dude, I spent two weeks doing that, can I do it?
- 1:35:53Thursday.
- 1:35:54Thursday, my web hosting site ground.
- 1:36:00For some reason, even though I didn't send out
- 1:36:02any emails all week, so it's actually, I was in Boston.
- 1:36:05I actually, my voice is still like,
- 1:36:07hoarse from speaking so much at this conference.
- 1:36:11But I was in Boston and then site ground sends me an email.
- 1:36:14We've disabled your email for your domain
- 1:36:18because we found that we're getting a lot of 550 errors,
- 1:36:23basically meaning that your email is getting sent
- 1:36:25to like, non-real email addresses,
- 1:36:28like you're spamming people basically.
- 1:36:30And I'm like, I haven't sent an email like all week.
- 1:36:32Like, I don't have anyone on my team sending emails.
- 1:36:34I have no automation setup right now.
- 1:36:36What is going on?
- 1:36:37Why is my email just shut down randomly
- 1:36:39on a Thursday morning?
- 1:36:40Like the emails that I get, and I'm sure you do too,
- 1:36:43just like the random shit, it's just day in the life.
- 1:36:46It's left feels stuff, right?
- 1:36:48That's why like all year, your morning routine,
- 1:36:50your plan and stuff just means nothing at the end of the day.
- 1:36:52Sometimes, dude, I had the exact same thing
- 1:36:54with like a counting literally last week.
- 1:36:56We're just saying we're going back and forth
- 1:36:57that they're like, oh yeah, there's like some accounting fee,
- 1:37:00you know, like these companies that work
- 1:37:01for all your accounts.
- 1:37:03I was like, what the hell?
- 1:37:03I sent this to you like two weeks ago,
- 1:37:05and then that went on for ages,
- 1:37:07and then the email was there.
- 1:37:08And it's just like, this took like three hours,
- 1:37:09does that make sense?
- 1:37:10And it's something so simple.
- 1:37:13And I have to pay some extra random fee,
- 1:37:15and then you're like putting in your credit card.
- 1:37:16So like, I'm always able to just really well,
- 1:37:18which is, you know, when a company's growing really fast,
- 1:37:21a lot of the employees want to get paid more,
- 1:37:23to get part of it.
- 1:37:24But they did not share in the risk.
- 1:37:28They did not share in all the pain and the uncertainty.
- 1:37:32That's what you're getting, right?
- 1:37:33So like when I'm setting these like accounting emails
- 1:37:36on like Saturday evening,
- 1:37:38what are people that didn't share in that journey, right?
- 1:37:40And yes, you want to reward your employees
- 1:37:42like well and so on and so forth.
- 1:37:43But I think it's just interesting
- 1:37:44because it's not just about like running the funnel
- 1:37:47and getting the product and so whatever.
- 1:37:48It's all those small changes, right?
- 1:37:52And you go back to the button, right?
- 1:37:54The button and SaaS.
- 1:37:55You can look at that button for three hours.
- 1:37:57You can be tinkering it and everything.
- 1:37:59And that's what makes people click on the button.
- 1:38:00She's been three hours working on it.
- 1:38:02It's not just creating the button.
- 1:38:03So this is all intangibles, right?
- 1:38:07This is all intangibles.
- 1:38:08One more story, one more story.
- 1:38:10So for that CPK company that we tried to bring to market
- 1:38:13that did not work, we were sued.
- 1:38:16And by the way, they don't talk to you about like employees
- 1:38:18generally hopefully do not get sued.
- 1:38:21Entrepreneurs, like you can sneeze and you'll get sued.
- 1:38:25Hopefully not, but it happens.
- 1:38:26We were sued for not, it was like an ambulance chaser
- 1:38:32looking for ADA compliance, like accessibility compliance
- 1:38:35on websites.
- 1:38:36So what they would do is they'd find websites
- 1:38:38that were just set up that did not have like proper
- 1:38:45like ADA compliance.
- 1:38:46So like usually on websites they'll have a little button
- 1:38:49that says you can click this button and then it'll read
- 1:38:52the text to you, change the text size, make it so it's easier
- 1:38:55to see a lot of websites don't have this.
- 1:38:59And what people do is they look for them.
- 1:39:02And then they partner up with a lawyer.
- 1:39:05You've any better to be doing.
- 1:39:06And then they go after them and they sent like legal letters.
- 1:39:10And they, and because ultimately you're not going to go
- 1:39:13to court, they try and get you for like, I think the amount
- 1:39:17was like, if you get fined, plus lawyer fees,
- 1:39:20it could be like 50 grand.
- 1:39:22So they're like, let's just settle.
- 1:39:23It's just, let's just settle for like a tiny $15,000.
- 1:39:26And you're like, you don't want to go to court.
- 1:39:28And you don't want to do it.
- 1:39:29This is a business.
- 1:39:31They're doing this as a business basically.
- 1:39:33I mean, you're not incorporated, but like it's a strategy
- 1:39:38because you go to the person's name who sends you this letter,
- 1:39:40you go to the lawyer and you'll see about 50 different lawsuits
- 1:39:43for different businesses.
- 1:39:45Just trying to target websites that don't have ADA compliance.
- 1:39:48So the point is, all the BS, you could ever think of.
- 1:39:53And even the BS that you couldn't think of is going to happen.
- 1:39:57Do you think that I woke up one morning and I was like,
- 1:39:59I want to make my website inaccessible?
- 1:40:02The people?
- 1:40:03No, of course not.
- 1:40:04But when you're building this out, and you really just
- 1:40:06haven't gotten around to it because there's a thousand other things
- 1:40:08you're trying to figure out like how to sell a fucking product.
- 1:40:11Yeah, exactly.
- 1:40:11Then all of a sudden, this comes in.
- 1:40:13Oh, great.
- 1:40:14Now we're down $15,000.
- 1:40:15We don't want it.
- 1:40:16So it's like all this stuff, all this risk, all this BS.
- 1:40:21One step forward, one, two steps back, you know?
- 1:40:24But again, so that's why like in the infinite game,
- 1:40:28you can only lose by exiting the arena.
- 1:40:30So all of these small things increased the likelihood of people
- 1:40:33saying, if this I'm gone, you know, I'm too embarrassed.
- 1:40:37I don't want to do this anymore.
- 1:40:39And it's like, it wasn't about the products.
- 1:40:41Even though it is, it's about all the other stuff
- 1:40:43that you're staying in, they're re-inaffirmed
- 1:40:45and certainly and whatnot.
- 1:40:46I saw a great clip of this.
- 1:40:46But it hardens you.
- 1:40:47It creates like mental calluses.
- 1:40:49It really makes you, it makes you
- 1:40:51can handle future situations.
- 1:40:53Because I mean, hopefully it'll never happen again.
- 1:40:55I'll tell you right now, my website's ADA compliant.
- 1:40:57Like as fuck, like I got all the right buttons on there.
- 1:41:00Like you hope it never happens again, but at the end of the day,
- 1:41:04it just makes you a better entrepreneur.
- 1:41:07And I don't, do you know who taught all this?
- 1:41:09No.
- 1:41:10He's a big following.
- 1:41:11He runs a publicly traded holding company.
- 1:41:13So what he does is he acquires companies.
- 1:41:15And he puts them in a pub co.
- 1:41:17And he gets shit on all the time
- 1:41:18because his stock price going up and down.
- 1:41:21People have lost a lot of money and made a lot of money.
- 1:41:23It's like publicly traded company.
- 1:41:25But he's like, I had a conversation with him.
- 1:41:27And he was like, the lawsuits and the stress
- 1:41:31and the emails that I get daily,
- 1:41:35every single one of those instances
- 1:41:37would give my younger self a heart attack.
- 1:41:41The things that happen daily.
- 1:41:43He's like, and one of his companies is they create technology
- 1:41:49to support C. Iron Dome in Israel.
- 1:41:51So recently, that's a very hot topic.
- 1:41:55Like we have armed guards in the front.
- 1:41:56We have metal detectors.
- 1:41:57I've had death threats.
- 1:41:58It's like the stuff that you deal with as an entrepreneur
- 1:42:01is just wild.
- 1:42:03Absolutely wild.
- 1:42:04I don't have any stories like that.
- 1:42:07But there's no there's no end to the game, right?
- 1:42:09With infinite levels of bullshit and stress.
- 1:42:12It's a problem solution.
- 1:42:13Yes.
- 1:42:13They're an enemy cyber problem.
- 1:42:14You have another enemy cyber problem.
- 1:42:16When a solution, it creates a loop for another problem.
- 1:42:19Right?
- 1:42:20Even last night, and I think that's funny.
- 1:42:21And I got observation you made was the fact that,
- 1:42:24you know, you get used to the problems.
- 1:42:25Like I had an issue with like a site yesterday.
- 1:42:28It was like a factory setting, like a deep underlying setting.
- 1:42:31When I went wrong, I didn't act from like a motion
- 1:42:34and they were like, Oh, God, I need to explain that.
- 1:42:37I kind of looked at it.
- 1:42:38It looked like a problem.
- 1:42:39I can probably see before I fixed it and moved on.
- 1:42:42Now, maybe someone else would look at that
- 1:42:44and think, Oh, God, it does a massive issue here.
- 1:42:46I just had gone through a similar problem before.
- 1:42:49And I was, okay, done.
- 1:42:50Stuffed easy at night.
- 1:42:51That makes sense.
- 1:42:52So I think there's a there's a part of that journey,
- 1:42:55which is important, which is like when I was younger,
- 1:42:57running all these parodies and waves and events,
- 1:43:00everything that would have happened negatively
- 1:43:01would have really affected me.
- 1:43:03We're just like, now it's like, okay, just get on with it.
- 1:43:05Yeah.
- 1:43:06Or hire people who are also, you can trust, right?
- 1:43:08Like I think the biggest thing for me now is that
- 1:43:11when I'm doing these tours and I'm traveling a lot
- 1:43:14and I'm meeting people, we have a very solid team
- 1:43:16that keeps everything running and not just running,
- 1:43:19but also progressing.
- 1:43:20People are getting better results, improving.
- 1:43:23We're getting more people into our ecosystem
- 1:43:25because it's, it's a maturity, right?
- 1:43:27And I think that's my one thing against solar entrepreneurship,
- 1:43:31which is like how to build leverage
- 1:43:33of solar entrepreneurship on a fulfillment basis,
- 1:43:35unless it's purely product and marketing.
- 1:43:38But I don't know, I hear it all to now.
- 1:43:40What do you think?
- 1:43:42Build leverage on fulfillment?
- 1:43:43Yeah, it's just like the solar entrepreneurship kind of play.
- 1:43:47Like you're trading dollars for time or time for dollars, excuse me.
- 1:43:50Kind of, but the way that it's positioned
- 1:43:52is that if you have a good content engine
- 1:43:55like Justin Welsh's model, I guess he's very much
- 1:43:57an outlier of the success of it, which is like,
- 1:44:00you just create content that content follows into product,
- 1:44:03the product is self-paced.
- 1:44:05I think it depends on the product you sell.
- 1:44:06Yeah.
- 1:44:07So I feel like the product that you sell,
- 1:44:10I mean, what Justin Welsh sells is education.
- 1:44:14And of course, it's real.
- 1:44:15And that's as close to SaaS as you're ever going to get.
- 1:44:18So this is the same as Jack Butcher, by the way.
- 1:44:21So it's build one cell forever.
- 1:44:22So can you scale that?
- 1:44:25Yeah, I believe you can.
- 1:44:27I believe that, I mean, I believe that you can scale that infinitely.
- 1:44:30I think that there's no cap on how many times you can sell a course.
- 1:44:35I think that when you bring an agency component in,
- 1:44:37or anything where there's literally like time allocation required,
- 1:44:41to fulfill, that's when you run into scaling issues.
- 1:44:48I mean, you can also build a bigger agency.
- 1:44:50I just think that I think that it's just about like your margins,
- 1:44:54your EBIT, your profit.
- 1:44:55I think that it's just going to be more complex to scale,
- 1:44:59but you'll have a bigger mode.
- 1:45:01So Justin, I don't think Justin's mode is his personal brand.
- 1:45:06That is it.
- 1:45:07So someone else, who's a charismatic, well-spoken dude,
- 1:45:12builds an audience on LinkedIn, launches a LinkedIn course.
- 1:45:16Justin does no longer has a mode.
- 1:45:20That's the only concern.
- 1:45:22So it can scale infinitely,
- 1:45:24but it can also be like the, it can be disrupted very easily.
- 1:45:30An agency business, every time you sell a customer,
- 1:45:35you have to fulfill.
- 1:45:36You have so many people working so many hours to fulfill
- 1:45:38on that customer's whatever they purchase from you.
- 1:45:41So it's just going to take a lot more for someone else to do that.
- 1:45:45Good point.
- 1:45:46You can still leverage Justin's mode for your own company.
- 1:45:51You can be a follower to yourself.
- 1:45:52That's exactly right.
- 1:45:53Justin could launch an agency,
- 1:45:54and then he can make himself a little bit more redundant.
- 1:45:58That's an interesting point.
- 1:45:59But also, sorry, just last thought on this very quickly.
- 1:46:02All these, he doesn't want to build anything more.
- 1:46:07That's the X factor.
- 1:46:09He wants this kind of business.
- 1:46:12He does not care that it does not have a big mode around it.
- 1:46:15He does not, this is all the things we spoke about.
- 1:46:19That actually isn't his focus.
- 1:46:21His focus is lifestyle.
- 1:46:23That is what he is optimizing for.
- 1:46:27So is optimizing for lifestyle the smartest business move?
- 1:46:32It depends if that's what you care about.
- 1:46:34If you don't care about lifestyle,
- 1:46:36then I would say that what Justin's building
- 1:46:38is not the smartest mode.
- 1:46:40My question on that is more so,
- 1:46:43if you weren't making all the money that you're making,
- 1:46:46would you still be optimizing for what?
- 1:46:47You say you're optimizing now?
- 1:46:49If you aren't making all the money that you're making.
- 1:46:52So let's just say, let's just use Justin as an example,
- 1:46:54but not looking at him specifically.
- 1:46:56Say someone, Tom has a five million year content business.
- 1:47:01But, and now he's optimizing for lifestyle.
- 1:47:06But if he wasn't making five million a year,
- 1:47:08and he was only making,
- 1:47:09since that was $1 a year,
- 1:47:10would he still be saying he's optimizing for lifestyle?
- 1:47:13Because you wouldn't have the cash that you need
- 1:47:14to upload.
- 1:47:15So that's why everyone needs a number.
- 1:47:18You have to know your number.
- 1:47:19But do you get the number?
- 1:47:21So that's the last one.
- 1:47:22I think you can work backwards from cost of living,
- 1:47:25how many trips you want to take in a year?
- 1:47:27What's your rent to your mortgage?
- 1:47:28What kind of schools do your kid,
- 1:47:30do you want your kids to go to?
- 1:47:32Do you care about like owning a $500,000 car,
- 1:47:37$500,000 watch?
- 1:47:38Do you care about flying private, flying commercial?
- 1:47:41Like you can build your number.
- 1:47:43Good point.
- 1:47:45I don't think anyone really does that.
- 1:47:46Very few people do that on one size.
- 1:47:48No one does that, man.
- 1:47:49Because everyone's just like,
- 1:47:50I need more and more and more and more.
- 1:47:51What's more?
- 1:47:53Like most people,
- 1:47:54most people would be just fine living on 50 grand a month.
- 1:47:5950 grand a month, yeah.
- 1:48:0050 grand a month is a lot, you say it,
- 1:48:02but I mean, a lot of people make a lot more than that.
- 1:48:0450 grand a month, I mean like in high-tech states,
- 1:48:07that's like 25,
- 1:48:08instead of like private school,
- 1:48:10instead of mortgage,
- 1:48:11like in New York City,
- 1:48:13it's a lot, but it's not a lot.
- 1:48:14Yeah, I get to.
- 1:48:15And if your spouse doesn't work,
- 1:48:17it's a lot, but it's not a lot.
- 1:48:18So, but it's not crazy.
- 1:48:20It is, right?
- 1:48:21But if you live in a town of like 3,000 people,
- 1:48:25and you don't have kids,
- 1:48:27and you just like the nature or whatever.
- 1:48:30So that's, that's what you've got to do this exercise.
- 1:48:32So that's my problem.
- 1:48:33So on paper,
- 1:48:36we make a lot of cash,
- 1:48:38I don't spend any of it
- 1:48:40because I don't have a high cost living.
- 1:48:42So, I don't spend anything.
- 1:48:43I really don't care to, by the way,
- 1:48:46I hate fancy restaurants.
- 1:48:48Like I just say that like very, very high-end restaurant.
- 1:48:50Yeah, good food.
- 1:48:51Give me more steak, dude.
- 1:48:52Don't give me.
- 1:48:53So, Gina,
- 1:48:54so Gina was Michelin star, I can't stand it.
- 1:48:55I like, I like just like really good food.
- 1:48:57That's all I care about.
- 1:49:00I don't fly private.
- 1:49:01I follow business her first.
- 1:49:03If I made more money,
- 1:49:06I thought about this a lot.
- 1:49:07If you're gonna fly private,
- 1:49:09first of all, it's like insanely expensive.
- 1:49:11But you also don't want to do like the BS planes.
- 1:49:13You want like nice planes.
- 1:49:15I don't want like some fucking tiny...
- 1:49:16Shalmo.
- 1:49:17Yeah, like I see some people flying private
- 1:49:19and like he's like shit, tiny jets.
- 1:49:21I'm like bro, just fucking go fly Delta first.
- 1:49:23Like or go fly like like Emirates, like first cloud.
- 1:49:26Like you don't have to do this to yourself.
- 1:49:27Like it's not that cool.
- 1:49:28So funny.
- 1:49:29I'm six too, bro.
- 1:49:29I don't want to be like sitting like this in that.
- 1:49:33That's so funny.
- 1:49:34But even with the number, right?
- 1:49:35You know, even for ourselves,
- 1:49:36so like we're married, no kids.
- 1:49:39We haven't like a really nice house.
- 1:49:41Maybe you figured how much you spent like per month?
- 1:49:44Dude, when I'm home, when I'm home,
- 1:49:48probably no more than like including rent and stuff,
- 1:49:51probably less than I think I'm on.
- 1:49:53That's because you live overseas though.
- 1:49:55Yeah.
- 1:49:56Okay, so rent, rent alone in some cities would be like 10k.
- 1:49:59Exactly.
- 1:50:00But again, that's a decision, right?
- 1:50:01So let's, so let's not talk about like American specifically
- 1:50:05because I know there's like a lot of opportunity here,
- 1:50:07good New York, Los Angeles itself.
- 1:50:09But let's say you're based from like Ireland, UK.
- 1:50:10Yeah.
- 1:50:11My advice is immediately get out of those countries
- 1:50:14because they're declining countries, 100%.
- 1:50:16UK, Ireland, the company declining.
- 1:50:17They're just small-minded, backward countries.
- 1:50:21And if you're living in London,
- 1:50:22you're spending 15 grand a month and a half.
- 1:50:23Yeah, and it's shit, right?
- 1:50:24Like the place you're living in this shit,
- 1:50:26it's a bad, it's dangerous.
- 1:50:28I'm almost gonna stop.
- 1:50:29So my recommendations get out of there.
- 1:50:31Where you can go is you go to Asia,
- 1:50:33you're going to Dubai.
- 1:50:34I looked at Dubai.
- 1:50:35We were going to move to business there,
- 1:50:36but my business is based in America.
- 1:50:38And we're going to move to business to Dubai.
- 1:50:40And then I was just like, do I even want to be there?
- 1:50:44Because you can't be there 12 months of the year,
- 1:50:46because it's so hot.
- 1:50:47It's like 120 degrees for like four months of the year.
- 1:50:50Also, it's not really not fun.
- 1:50:53Like, you know, I'm not a guy that's going to be
- 1:50:54in the beach club, right?
- 1:50:55So it's like, that I really want to do that.
- 1:50:57Some of my mates, their parents are like
- 1:50:589,000 USD a month, and it's like average.
- 1:51:01Yeah.
- 1:51:02Two beds, okay?
- 1:51:03So it's okay, it's not great.
- 1:51:05And I guess all to myself,
- 1:51:06do I really want to do that?
- 1:51:07I've lived in Singapore.
- 1:51:08Singapore is pretty similar to like LA or Coswise.
- 1:51:12And then in Bali, I just have a really good
- 1:51:13center of living.
- 1:51:14So I've a huge house, low cost of living on my dogs there.
- 1:51:18I've businesses there, great gyms, great restaurants.
- 1:51:22My center of living is really, really good.
- 1:51:24So if I want to come to Miami, I can spend a few weeks here.
- 1:51:28I can spend a few weeks at our places.
- 1:51:30So it's kind of like understanding again, that number,
- 1:51:33but not utilizing that number to be really high
- 1:51:35for some reason.
- 1:51:36Like does that make sense?
- 1:51:37Like you don't get more fulfillment from spending
- 1:51:39more money on random stuff, something.
- 1:51:41Exactly.
- 1:51:41So when I said 50 grand, now it was more just like a,
- 1:51:45it was like a benchmark for most people to be like,
- 1:51:47okay, I can build a business that makes 50 grand a month.
- 1:51:50Justin's, Justin's as like 1.2 million, right?
- 1:51:53Here.
- 1:51:54A year.
- 1:51:55He has no expenses, 100 grand a month.
- 1:51:57Okay, congratulations.
- 1:51:59It's already double what I just said.
- 1:52:00So imagine you had an extra 90 grand a month
- 1:52:03per year for living overseas.
- 1:52:06And he's similar to me in the fact that he doesn't have kids,
- 1:52:10right?
- 1:52:11So that's what he's building a lifestyle business
- 1:52:13because he doesn't need the cash.
- 1:52:15Whereas when I'm in May to Ned, who I mentioned before,
- 1:52:17know his two kids were in university in the US.
- 1:52:20He was based in Singapore, you know,
- 1:52:22he's seven bedroom house in Singapore.
- 1:52:24He was CEO of a company called E-Trade.
- 1:52:26He was making like 75K a month of CEO.
- 1:52:29I know E-Trade, that's a big company.
- 1:52:30He was CEO of the company.
- 1:52:32And he was, you know, burning through all the cash
- 1:52:34because he has a family, right?
- 1:52:35So, bro, you can spend 50 grand at live for a table,
- 1:52:40close to the DJ booth one night.
- 1:52:43But again, it goes back to like,
- 1:52:44what do you care about that?
- 1:52:45Exactly, right?
- 1:52:46But even if you're optimizing for family
- 1:52:47and, you know, I recommend most people
- 1:52:50to do like building like a well-oiled family,
- 1:52:52even if it's just you and your spouse,
- 1:52:53which is our scenario,
- 1:52:55that you don't need all those bells and whistles,
- 1:52:57like you've a nice watch.
- 1:52:59I'd actually like to get a nice watch soon,
- 1:53:00just like a collectible, you know?
- 1:53:01It's like 12.
- 1:53:03Yeah, it's not.
- 1:53:04That's not expensive, right?
- 1:53:05Does that make sense?
- 1:53:07No, obviously, everything is in perspective.
- 1:53:10But I just think that if you have that frame,
- 1:53:13which I think is really nice,
- 1:53:14so you said for your number,
- 1:53:16it allows you to build a much more calmer business.
- 1:53:19So that's why I like my career a lot
- 1:53:21because my career is by building cal,
- 1:53:23elegant, systematized businesses.
- 1:53:24Which is...
- 1:53:25Yeah, it pulls over a million,
- 1:53:26it pulls out like three.
- 1:53:27And more, I need to do like a little bit now,
- 1:53:29to do a lot more now.
- 1:53:30Yeah.
- 1:53:31Bro, it's a course and a community at the day, right?
- 1:53:33And I have a lot of respect for what he's done and what he's built.
- 1:53:35But the reason I'm saying this is because
- 1:53:37his lifestyle,
- 1:53:38similar to Justin,
- 1:53:39similar to mine is that I can be here
- 1:53:41and I've spent a lot of money when I've been in Asia,
- 1:53:44I've been in America for the past few weeks,
- 1:53:46pseudo super expensive,
- 1:53:48which tells very expensive for anything decent.
- 1:53:50Yeah, yeah, yeah.
- 1:53:51But I'm going to talk to myself, okay, it's September.
- 1:53:54I'm what you're going to do for September.
- 1:53:55I won't be back here for a while.
- 1:53:56I don't mind, right?
- 1:53:57Because when I go back to living in Asia,
- 1:53:58it's going to be chill.
- 1:54:00But there's two ways to look at that.
- 1:54:02I don't go back there, I'm going to go, oh, God,
- 1:54:03I'm not going to make a lot of money.
- 1:54:04I'm going to go very cheap.
- 1:54:05I still want to push on a lot.
- 1:54:07It just allows me to build a camera business, you know,
- 1:54:10and optimize for the right clients,
- 1:54:12turning their own clients,
- 1:54:13not looking for a quick cash, you know,
- 1:54:15because I don't need the money
- 1:54:17and that's the big difference I'm all people have is up.
- 1:54:20But I also didn't need the money in the beginning too.
- 1:54:22It's like, you know, we're similar.
- 1:54:23I just eat chicken and rice and go to the gym, right?
- 1:54:25Like, you know, I'm not going to be in these clubs.
- 1:54:28I'm out in the clubs.
- 1:54:29I'm out in the party scene.
- 1:54:30I'm not rentin' those tables.
- 1:54:33I'm off buying Daytona's.
- 1:54:35So what am I, why don't you join the money on?
- 1:54:37I think that's why people have to do it.
- 1:54:39I think it's very toxic in Miami,
- 1:54:41because, man, dude, it's so, I don't really understand.
- 1:54:46This city is a little bit wild.
- 1:54:47I see more, you know, in R.M., like Richard Miller.
- 1:54:50I see more $500,000 watches walking down the street
- 1:54:53than I've ever seen in my life.
- 1:54:55And I know for a fact that the people Miami
- 1:54:56are not rich with the people in New York.
- 1:54:58I don't see a single R.M. in New York.
- 1:55:00So what are people trying to optimize for in the city?
- 1:55:03I have no idea.
- 1:55:04Status.
- 1:55:05The stupid fucking game to play, because you'll always lose.
- 1:55:07You'll always lose.
- 1:55:08Because the second you think your $500,000 watches
- 1:55:11is something cool, you'll go meet a billionaire
- 1:55:15who's flying a 737, you feel like a fucking idiot.
- 1:55:18So I just mean like there's, you could never win a status game.
- 1:55:22So why not play a game that you're actually happy with?
- 1:55:24As opposed to, again, you know,
- 1:55:26trying to impress people don't even give a shit about you.
- 1:55:28It's zigging whenever I'm so sagging.
- 1:55:29Yeah.
- 1:55:30This is accent approach, right?
- 1:55:31So I think that that actually, oh, go ahead.
- 1:55:32I have a funny thing on that.
- 1:55:34So I like watches, I guess like R.M.'s,
- 1:55:36I like observing them, I like going in,
- 1:55:39checking them out and so on.
- 1:55:40And whenever I'm trying to people watch as I always joke,
- 1:55:41being like, oh, yeah, this is mine.
- 1:55:43It's my dog.
- 1:55:43Yeah, it's on you.
- 1:55:44And it's just funny.
- 1:55:46It's just different, right?
- 1:55:47Even when I'm living in Bali, I don't wear shoes.
- 1:55:49I just like, I go around places I don't wear shoes.
- 1:55:51People like, you don't wear shoes?
- 1:55:52I'm like, yeah, I don't need shoes.
- 1:55:54Because it's like, that is a very Bali vibe.
- 1:55:55Oh, yeah.
- 1:55:56It's just different.
- 1:55:57And it's just like, oh, okay, when, you know,
- 1:56:00because we just don't have to play those games, right?
- 1:56:02It's the games we guess up.
- 1:56:03It's again, it's a counter trend.
- 1:56:05If everyone's buying a dead Hona,
- 1:56:07you don't need to buy the dead Hona,
- 1:56:09you can go, look, a different approach.
- 1:56:11You can go buy whatever F you want.
- 1:56:13But I think that people don't do enough work on themselves
- 1:56:15to understand what they actually want.
- 1:56:16In security.
- 1:56:17So then they default to what society tells them they should have.
- 1:56:22And that's why I think entrepreneurship is a matrix.
- 1:56:25100% is because you've given up the nine to five to work seven
- 1:56:28to nine p.m.
- 1:56:30And now you're playing a different game.
- 1:56:32It's a status game all the time.
- 1:56:35So it's always like, get there,
- 1:56:36first 100 km on your first million a month and so on.
- 1:56:39Especially the online business space is definitely,
- 1:56:41again, my am is prime for it, prime there and Dubai.
- 1:56:45It's just based off status, you know?
- 1:56:48So, but I think that's a very toxic game to play.
- 1:56:50Yeah, because you end up building an amazing business.
- 1:56:53But then don't get any don't have the appreciation or value it yourself.
- 1:56:57Yeah, that makes sense.
- 1:56:58And this goes, but this isn't saying, oh,
- 1:57:01you know, you have to begin your mind and you're learning and so on.
- 1:57:04So for and you're for you forever have like a beginner mindset.
- 1:57:07This is like genuinely having zero self, like love, I guess,
- 1:57:13to appreciate what you've done and what you've built,
- 1:57:15because you spend most your time trying to impress people don't care.
- 1:57:19Very sad.
- 1:57:20Very sad. I wonder why.
- 1:57:22This is not just me like asking this as a question.
- 1:57:25I really have no idea why online entrepreneurship turned into this.
- 1:57:32So I should go point, man.
- 1:57:33Because like Silicon Valley isn't this.
- 1:57:36You go look at somebody who's sold the company for seven, eight, nine figures.
- 1:57:43Even billionaires, they don't, they don't look like clowns.
- 1:57:46So I think it's just because a lot of guys when you were younger.
- 1:57:49So a lot of the bigger guys and I wonder, you know, the guys you see when
- 1:57:53they were younger, they were making good cash.
- 1:57:55So that's a man, Sebastian, Georgia, who just interviewed, like Luke Belmer,
- 1:58:00all these guys, those are like, those are like, oh, G.
- 1:58:03Yeah, they're like the top of the market, right?
- 1:58:05Yeah.
- 1:58:06But they kind of set a precedent that like this was normal, right?
- 1:58:09They're like running.
- 1:58:09God, he looks like he's dressed like all money all the time.
- 1:58:12And that's intentional, right?
- 1:58:13He's trying to, so he looks like James Bond.
- 1:58:16Yeah.
- 1:58:16So Luke Belmer doesn't, he doesn't, he's much more natural based on RM, right?
- 1:58:21Yeah.
- 1:58:21But what I'm trying to say is like that ecosystem is really inspiring to people because
- 1:58:27it shows that it's possible.
- 1:58:28So it's good to open up the world, but it shows a, it's some, so basically that makes
- 1:58:33it seem easy, okay?
- 1:58:35And as a result, you have some people who are insecure, who flashed numbers, you see
- 1:58:39the screenshots on Twitter, which is like Porsche 911, a Daytona watch, a chick from
- 1:58:45like only fans and a, and a shop before a screenshot, right?
- 1:58:49Yeah.
- 1:58:50And then that makes it look super, super possible.
- 1:58:54Oh my God, that's funny.
- 1:58:55So when you have people who do not have the receipts, they actually haven't done the
- 1:58:58work.
- 1:58:59They start living through that lens, say that they're making it up.
- 1:59:02Yeah.
- 1:59:03They're actually making it up.
- 1:59:04So that's why people with the loudest voices are probably the guys that are making the
- 1:59:07least amount of money and they're proving that, man, I've seen that time and time again.
- 1:59:13And it's usually from areas in security, people that were friends with me ended up turning
- 1:59:16into that.
- 1:59:17And it's just trying to play a status game.
- 1:59:19Now, as a result, you have this massive disconnect from people who are actually successful,
- 1:59:24who are unplugging from that game.
- 1:59:25Yeah.
- 1:59:26And then there's people then that are trying to flash that game and this gets amplified
- 1:59:30in areas like this.
- 1:59:32And now there's kind of red pill, kind of community approach, which is like, you know,
- 1:59:36you can't get the girl until you get the 100 KM one.
- 1:59:39And then the girl that you get is actually an only fans chick.
- 1:59:41And then it's like, she's only with gang with guys because they actually have cash.
- 1:59:43And it's crazy.
- 1:59:44It's really bad vortex.
- 1:59:45I can't stand red, but I don't really understand it at all.
- 1:59:49I think red pill plus money.
- 1:59:50That's what that's what Twitter money is.
- 1:59:52It is though, but it's so stupid.
- 1:59:55So stupid.
- 1:59:56But like if you think about it in contrast to like what relationships are, at least met
- 2:00:00when I was at the very set of my journey, we built together.
- 2:00:03She supports me.
- 2:00:04I support her.
- 2:00:05You know, it's much more of a natural organic thing, whereas like I think the whole
- 2:00:08idea of like go making money, go make your bag and then go get the girl.
- 2:00:11Yeah.
- 2:00:12I just think it's awful, but especially your summer like here, or Dubai, but then there's
- 2:00:16like in red pill, there's like, uh, like he's like undertones of like this respect.
- 2:00:22Oh, and sometimes like, and sometimes overtones too, which is just is a whole other, it's
- 2:00:26a whole other thing that yes, so there's, and I also find what pisses me off is people
- 2:00:32adopted into their content strategy, because they don't have an identity, because that
- 2:00:37makes sense.
- 2:00:38When you don't have an identity, you'll be given to people that do have identity adopted.
- 2:00:41One of my biggest issues with Chris Williamson is that he adopts red pill into his content
- 2:00:46strategy.
- 2:00:47And again, I think it's so much smarter than that, but he brings it in.
- 2:00:51And a lot of my favorite podcasters that I listened to growing up, it sort of inspired
- 2:00:55me to do this shit.
- 2:00:56They turned into red pill or politics.
- 2:00:58You took the words that I met.
- 2:00:59I was going to say about politics.
- 2:01:00So like all politics and stuff.
- 2:01:02So I would actually, I would go a little bit of self-righteousness and this could
- 2:01:05be controversial, controversial, it's like politics, red pill, and then adding in religion
- 2:01:11into it as well.
- 2:01:12Because if I'm now my newfound, my newfound religion, which is great, you can do whatever
- 2:01:17you want.
- 2:01:18But if you start inserting that into what things should be or shouldn't be, create a huge
- 2:01:23dilemma.
- 2:01:24What what it's marketing, right?
- 2:01:25We have our tribe, we have the tribe, the regains, we chose stones that everyone
- 2:01:28ever against.
- 2:01:29That's how these people blow up.
- 2:01:31What is it?
- 2:01:32It's outdated.
- 2:01:33Yeah, exactly.
- 2:01:34That's what we're going to get to this because bear in mind, if someone blows up, that means
- 2:01:38that the counter side is that some people are giving out about it, right?
- 2:01:42So if you blow up because you build a great business, you look great, you're healthy, you
- 2:01:46have people that are the opposite of say, oh, you don't need money, right?
- 2:01:50The opposite of people blowing up about a religion argument is that it's causing controversy
- 2:01:55between religions.
- 2:01:56Yeah.
- 2:01:57Right?
- 2:01:58So that's an example.
- 2:01:59There's also relationships to red pill example and as a politics example, Democrat Republican,
- 2:02:02right?
- 2:02:03Tate did, which is very strategic is, yes, all the matrix is manufactured.
- 2:02:07It was based off kind of real examples of what happens in the system, right?
- 2:02:12But Tate did something very interesting, which is that he got people to wake up in terms
- 2:02:18of like, yes, you do need to take control of your life.
- 2:02:21You need to take responsibility, which is a great message, of course.
- 2:02:25But you have guys that were not ready for the message that took it further, let me give
- 2:02:29an example.
- 2:02:30That's where guys go down the red boat route and then they say, oh, well, then I should
- 2:02:33do this and do this.
- 2:02:34It's like, dude, one, you're not Tate, you don't have that influence on authority.
- 2:02:37And two, you're missing the point, you're missing the point of it.
- 2:02:41So Tate was actually influential on my character because he because made me realize that like,
- 2:02:45I need to take more responsibility for everyone's happened in my life, right?
- 2:02:48Which is a great message.
- 2:02:49Which is a great message, right?
- 2:02:50And of course, other things got blurred and whatever.
- 2:02:53You don't even need to say that, right?
- 2:02:54It's an obvious thing.
- 2:02:56But it's like, like this conversation today, you take the things that you are most helpful
- 2:03:00for you and you disregard the rest.
- 2:03:02Well, for me, Tate was like, he's a great marketer, and his and his conscience strategies
- 2:03:07phenomenal.
- 2:03:08He's got to does the same content strategy as Tate as well.
- 2:03:11And now I'm learning that strategy and I told you have a separate video editor guy.
- 2:03:15Now he's doing that.
- 2:03:16And he's cranking out like whatever 7 to 10 clips per week and we're going to ramp it up
- 2:03:20on all these different, like all these different, like, whatever channels.
- 2:03:25Yeah.
- 2:03:26All these different channels that aren't like my main channel, right?
- 2:03:27And he's driving people back.
- 2:03:29But dude, I know what a guy said started that here.
- 2:03:31Yeah.
- 2:03:32You know, Logan Forsyth, media scaling.
- 2:03:33Yeah.
- 2:03:34I know them.
- 2:03:35I met them at a conference in Orlando.
- 2:03:36Yeah.
- 2:03:37Definitely speak to them.
- 2:03:38If you're interested, I literally just prefer it someone to Logan yesterday.
- 2:03:41Yeah.
- 2:03:42Yeah.
- 2:03:43So like that sub account approach.
- 2:03:44Yeah.
- 2:03:45They're definitely one of the best in the world.
- 2:03:46They're doing it.
- 2:03:47Yeah.
- 2:03:48I'll chat with them.
- 2:03:49I have a guy doing it now, but I'll chat with them.
- 2:03:50But yeah.
- 2:03:51So I mean, it's so.
- 2:03:52So okay.
- 2:03:53So I have a question.
- 2:03:54I have an actual question.
- 2:03:55As a creator.
- 2:03:56We're just being shoot.
- 2:03:57It's good, though.
- 2:03:58It's good.
- 2:03:59As a creator who's looking to start when you look at all the examples of people that kill it
- 2:04:05with political content, religious content, red pill content.
- 2:04:09So you dive into it.
- 2:04:10Go ahead first.
- 2:04:11Or should you stay away from it?
- 2:04:12Absolutely.
- 2:04:13Avoid like the plague.
- 2:04:14Because you don't want your brand to touch just something that you don't even believe in.
- 2:04:18Like most people's beliefs, they don't really believe it.
- 2:04:21Like the red pill stuff.
- 2:04:22It's like, it's like a trend that someone goes through when they're going to break up.
- 2:04:26Same with like any hard belief like that that you truly don't see yourself doing forever.
- 2:04:32Why are you doing it right now?
- 2:04:33You know, so politics is a great example.
- 2:04:36Even I thought many people that were advisors in a company just had to stay out of it when you're in America.
- 2:04:40Because you don't want you don't know enough about it.
- 2:04:42Right.
- 2:04:43It's awesome.
- 2:04:44People that know the least about it are most vocal with anything in life.
- 2:04:47And two, you don't care.
- 2:04:49So if I don't care about it, why on earth would I go talk about all the time?
- 2:04:53Am I interested in US economy?
- 2:04:55I'm interested in the sub factors from it, but am I interested in the main thing?
- 2:04:59No.
- 2:05:00So it's almost like you don't want to attach your brand to it.
- 2:05:03Stick to your own core values.
- 2:05:05What are you?
- 2:05:06What do you believe in?
- 2:05:07Who are you as an individual?
- 2:05:08Are you truly an honest person or truly a kind person?
- 2:05:11Is that your brand stick with those elements?
- 2:05:14And yes, is your business based on a few different levels of content pillars?
- 2:05:18Lean into that.
- 2:05:19The first thing that I do whenever I'm working with someone is it's a pyramid.
- 2:05:23I'm not pyramid.
- 2:05:24It's like a schema effectively, which is like our content pillars are broken into personal experiences.
- 2:05:29Who we are, what we've done, our achievements.
- 2:05:32Then we have our tactics and techniques of what we do.
- 2:05:35So let's say for us it's content specifically podcasted specifically.
- 2:05:38And then we have how to go.
- 2:05:40So how would I do X?
- 2:05:41How to do what?
- 2:05:42How to do Z?
- 2:05:43That's it.
- 2:05:44Anything outside of that is not allowed to be talked about.
- 2:05:46So I will often catch our clients talking with things that are outside of this framework.
- 2:05:51And I'm like, not in that you're talking about as one benefit in the brand, benefiting you or actually contributing to revenue.
- 2:05:57Because we've built out the schema.
- 2:05:59How we should look.
- 2:06:00And if you're over here talking about relationships and X, Y and Z.
- 2:06:03Just to jump on some stupid ban.
- 2:06:05Exactly.
- 2:06:06Now, however, relationships could be a value of yours.
- 2:06:09So again, we're married.
- 2:06:11I think marriage is a very important framework and value to me.
- 2:06:14I play long-term games, long-term people.
- 2:06:16I told you we're starting a couples podcast too.
- 2:06:18So yeah, exactly.
- 2:06:19Yes.
- 2:06:20And I also like trying with other guys that are also married because like we both have similar views on like longevity.
- 2:06:26That's an important part of my brand.
- 2:06:29And that's an important part of my business because it just shows I'm serious about stuff.
- 2:06:33Right.
- 2:06:34Versus multiple why is multiple girlfriends talk about what's happening on any fan that's like, we don't need to talk with this.
- 2:06:41You're literally wasting your time.
- 2:06:42And that's if you go back to the value of content.
- 2:06:44Yeah.
- 2:06:45Is there a value in doing this?
- 2:06:47Is there a value in creating a podcast?
- 2:06:48Yes.
- 2:06:49If it's all with the right stuff.
- 2:06:50So my thought on this.
- 2:06:52And then I think that the last thing I want to talk to you about is just like some of the like the growth strategies that have worked best for you and your clients.
- 2:07:01It's very interesting.
- 2:07:02But the last thought on this that I have at least, maybe you can comment on it, is when people jump on these trends.
- 2:07:09These like highly controversial trends.
- 2:07:13I think it's a losing strategy for most because there will always be somebody that's willing to sit.
- 2:07:19There will always be somebody who's willing to say something more audacious or more controversial.
- 2:07:24So true.
- 2:07:25And you can never win that game.
- 2:07:26And it's not a game trust you ever want to play.
- 2:07:29And I'll give you, I'll give you an example of something that I just discovered like last week or maybe I won't name the podcast.
- 2:07:35It doesn't really matter.
- 2:07:37But there's a podcaster who again, everybody won't know the name.
- 2:07:43And he's more recently.
- 2:07:46I like them a lot.
- 2:07:47A while back.
- 2:07:48Didn't listen to her for a lot period of time.
- 2:07:50I tuned in again because somebody flagged me on something that he said.
- 2:07:55And he asked questions that are very much focused on like race.
- 2:08:00Like explicitly focused on race.
- 2:08:02Like asking, asking questions about which race does this worse or which race does this better.
- 2:08:09Dude, and I was listening and I'm like, bro, what the fuck happened to you?
- 2:08:14But the answer is, well, he found out the controversial content gets views.
- 2:08:21And he found out that not many people are willing to ask these questions.
- 2:08:27No shit because they're fucking insane questions.
- 2:08:30But the thing is he asked these questions.
- 2:08:33And now this is like a thing that comes up a lot.
- 2:08:36And I see him asking these questions.
- 2:08:39And I'm like, listen, now he's beating everyone else who's not who's not willing to go that far.
- 2:08:45So now to get more virality, are you going to start asking like racist questions?
- 2:08:50Like I would hope not.
- 2:08:52But the point is you can't win this game.
- 2:08:54It's a game that nobody should ever want to win.
- 2:08:57But if you dabbled in red pill and you dabbled in all this other stuff,
- 2:09:03someone will just take it to the next extreme.
- 2:09:05And what's funny is I've worked with a lot of the bigger growth operator agencies who build products or evil.
- 2:09:13And the number one thing that they don't focus on is people who do reactionary videos who react to things.
- 2:09:20They react to a trend controversial topic, what not because it doesn't build a brand.
- 2:09:24Yeah, because you'll pull in a ton of use.
- 2:09:26And people will look at it.
- 2:09:27Oh, that's controversial.
- 2:09:28And things move on with their life.
- 2:09:29You don't stick to those videos.
- 2:09:31You see those videos.
- 2:09:32It doesn't build the cult.
- 2:09:34Right. So if you think about it, all of this is the antithesis of what a podcast is.
- 2:09:39It's sitting down, having a conversation, learning with someone.
- 2:09:43I would say I would say the format of podcasts is super conducive to learning, upskilling, becoming a better version.
- 2:09:53Yeah, because that's what context does.
- 2:09:56Context allows you to be able to do that.
- 2:09:59And mostly, but I'm doing that though.
- 2:10:01No, do you get me?
- 2:10:02Yeah.
- 2:10:03So that's where we had to kind of.
- 2:10:04So when I saw a lot of this stuff in 2022, 2023 kick up, it was something that I had to really, really hold in on.
- 2:10:10Even with our clients, even when we were asked to make certain videos, certain intro.
- 2:10:15It's like, okay, yes, you want to improve retention and so on.
- 2:10:18But we don't want to be seen as like the latest, like controversial thing.
- 2:10:22Yeah.
- 2:10:23Right.
- 2:10:24Touching on the thing you mentioned before, podcasting ecosystem is super fragmented.
- 2:10:28A lot of different things you can do.
- 2:10:30Audio video to social to newsletter to pay to collaborate.
- 2:10:35Like there's a million different things that you should be doing.
- 2:10:39If you've sort of gone through this podcast journey and your shows evolve and, you know, you do all the marketing shit for it.
- 2:10:45But that's super overwhelming.
- 2:10:47So if you can drill down into the things that kind of work the best and as a marketer, I hate that because you do have to test everything.
- 2:10:54But just from what your experience has been, what are the things that actually move the needle the most or the answer could be nothing.
- 2:10:59The answer could be doing it for a long period of time.
- 2:11:02But I think there was one show that you work with.
- 2:11:04It's in my nose, but I'm not going to check it now, because I can't remember what I can't remember where it is.
- 2:11:08I'm not cheap.
- 2:11:09But there's one show that you grew to like 100,000.
- 2:11:12To a bunch in a month that way as well.
- 2:11:14But it was very quick, quick, all relative.
- 2:11:18But what was like the one lever that worked.
- 2:11:22So we don't do any ads.
- 2:11:25We don't do any paid.
- 2:11:26You don't do any paid at all.
- 2:11:27No.
- 2:11:28Why not?
- 2:11:29For audio or video.
- 2:11:31For every.
- 2:11:32Okay, why not?
- 2:11:33I think the retention is very low on paid.
- 2:11:37So if you think about what paid is you're driving people to a product or awareness.
- 2:11:44If the retention is low, which it is like YouTube ads specifically, the retention could be like one second, two seconds.
- 2:11:50So it's big number or engagement.
- 2:11:53If the content isn't validated, it's basically like pissing away money.
- 2:11:57So instead I try to build a content flywheel, which is all organic.
- 2:12:01So everything is organic.
- 2:12:03And what that would entail is.
- 2:12:05So again, we focus on the strategy, making sure that those content pillars are dialed in.
- 2:12:09It's a revolving system.
- 2:12:10It's very, very dialed in on that.
- 2:12:12Every piece of content from there is of high quality.
- 2:12:15So let's say the air in a studio.
- 2:12:17We have Greg Wally production number one.
- 2:12:19Second, then it's going to be your thumbnails.
- 2:12:21We're actually actively working on making sure the CD or is incredibly high.
- 2:12:25The design is almost like a, almost like a painting.
- 2:12:28Right?
- 2:12:29Just to give context.
- 2:12:30So the caveat is YouTube YouTube.
- 2:12:33Yes.
- 2:12:34But this just feeds into everything else.
- 2:12:36Okay.
- 2:12:37So that's going to be the packaging, the writing, the content writing.
- 2:12:40The writing is actually going to be engaging.
- 2:12:42It's like a piece to get our thumbnail and so on.
- 2:12:44It's for entitled.
- 2:12:45And that's actually done before you start recording.
- 2:12:47So again, we the strategy is making sure the episode is.
- 2:12:49We know what we're trying to achieve with the episode.
- 2:12:51Yeah, it changes so on.
- 2:12:52But there's a bit of an idea there.
- 2:12:54This is when we go on the actual flywheel then, which is your newsletter.
- 2:12:57We're building.
- 2:12:58You're building the email list.
- 2:12:59You're building the lead magnets.
- 2:13:00You're pulling them into.
- 2:13:01I would pick one or two different platforms.
- 2:13:02I've always focused on LinkedIn business content.
- 2:13:04We could focus on Instagram.
- 2:13:05I would almost leave TikTok.
- 2:13:06You know, we've.
- 2:13:07I nearly never focused on TikTok ever.
- 2:13:09So having Instagram as your secondary or LinkedIn as your primary.
- 2:13:17And then bringing all of that content across because if you think about it,
- 2:13:20if you're struggling to get views and downloads, you can get that organic traffic
- 2:13:24by telling stories on LinkedIn, telling stories on Instagram,
- 2:13:26building up much more of a framework.
- 2:13:28You might not even have to release clips.
- 2:13:30Because you can do this all with having your clips just on YouTube.
- 2:13:33And on LinkedIn, you're writing.
- 2:13:35Stories, lessons, insights from the podcast from you specifically.
- 2:13:40And that's the flywheel model.
- 2:13:41My favorite rate.
- 2:13:42And it's almost a combination of seeing which sticks best.
- 2:13:45It could be LinkedIn.
- 2:13:46It could be the newsletter.
- 2:13:47And just doing more of it.
- 2:13:48Right.
- 2:13:49Because we're not trying to get.
- 2:13:50Millions of millions of views.
- 2:13:51We're trying to get the right people to the right audience.
- 2:13:53So we have some podcasts that are doing a couple of hundred views a week.
- 2:13:56A couple of thousand views a month.
- 2:13:58But those views are the right ICP.
- 2:14:00Okay.
- 2:14:01So that's how we're kind of growing it.
- 2:14:03And if you want to put flames on a fire, then we just do more of it.
- 2:14:06So that's how I've just never explored the ads approach.
- 2:14:09Maybe it works.
- 2:14:10Maybe we've experienced with that.
- 2:14:11And maybe some insight on that.
- 2:14:12But for me.
- 2:14:13If we can get the strategy dial,
- 2:14:15then then all of those key verticals on the road sides can really expand aggressively.
- 2:14:20Now, you don't need to do more content with that.
- 2:14:22Right.
- 2:14:23Because think about what LinkedIn is.
- 2:14:25Think about Instagram.
- 2:14:26It's their platforms that are going to help you push your content forward.
- 2:14:29So for me, it's much more about lean operation.
- 2:14:33We have like maybe 10 people per team.
- 2:14:35And then it's about dialing in those processes,
- 2:14:38making sure that everyone knows what the business is.
- 2:14:40Everyone knows what the content is.
- 2:14:41Everyone knows what the content pillars are.
- 2:14:43So we're pulling not just fun stuff,
- 2:14:45but the right stuff for them.
- 2:14:47You don't have any issues moving the audience away from all these platforms into a RSS feeder YouTube channel.
- 2:15:03Good question.
- 2:15:04I view it slightly differently.
- 2:15:05I view like in the ecosystem that.
- 2:15:08That's such a good point.
- 2:15:09So in the ecosystem, some people want to listen to the podcast.
- 2:15:12Yeah.
- 2:15:13So we want to watch a podcast.
- 2:15:14Some people will want to highlight a clip of 10 minutes.
- 2:15:17Some people can only consume clips.
- 2:15:19And then some people will have nothing to do with audio and video.
- 2:15:23And they'll just read your newsletter.
- 2:15:25They'll just see your post on LinkedIn or just see your tweet and Twitter.
- 2:15:29But you have to scale up to serving everyone on different verticals.
- 2:15:34So as you mentioned to me about my threads.
- 2:15:37Most people think threads are stupid.
- 2:15:38I think it's great.
- 2:15:39It's a great platform.
- 2:15:40Great organic reach on it.
- 2:15:41Yeah.
- 2:15:42A lot of those insights are what I'm talking about today.
- 2:15:44It's the same concepts and principles.
- 2:15:46So you got to serve people where they're at.
- 2:15:48Right.
- 2:15:49Yes, we can have we can index on YouTube.
- 2:15:51Yes, we can index on whatever platform you want to.
- 2:15:54But if you can find more people with the same content,
- 2:15:57then why wouldn't you bring that same content there?
- 2:15:59Right.
- 2:16:00And that concept of like repurposing is oversimplified,
- 2:16:04but it's not executed well.
- 2:16:05Right.
- 2:16:06Yeah.
- 2:16:07So it's almost like we need to have one true source of truth,
- 2:16:10which can be your platform podcast,
- 2:16:12which builds your newsletter.
- 2:16:14And then all of the content from there is elastic.
- 2:16:17It'll expand into six, seven posts on LinkedIn,
- 2:16:2020 tweets and so on.
- 2:16:22But if it's not growing, it's a content issue.
- 2:16:26If your content is good, you need to do more growth.
- 2:16:29Right.
- 2:16:30So I wouldn't launch a ton of clips.
- 2:16:32Unless I knew the episodes were really good,
- 2:16:34we'd have to go back and change and iterate it.
- 2:16:36If we are running a ton of clips and we're not seeing success,
- 2:16:39we go back to the content.
- 2:16:41Right.
- 2:16:42It's probably the podcast America fit.
- 2:16:43It's going back around that that a circle.
- 2:16:45So I just think that people are not putting more and up
- 2:16:47and more time into thinking really about the strategy
- 2:16:51and about the actual growth mechanisms.
- 2:16:54They're too focused on one or two folks and others.
- 2:16:56And if you're doing both and they're both running really well,
- 2:17:01then it's your opportunity to monetize it.
- 2:17:03And you can do it often.
- 2:17:04We dial all of that in first.
- 2:17:05Yeah, absolutely.
- 2:17:06Because how can you get people to your offer
- 2:17:08if you don't have the growth?
- 2:17:10And how can you get people to buy your offer
- 2:17:12if the strategy is wrong?
- 2:17:13And I understand now because now when you mention that,
- 2:17:16how are you getting people to your offer?
- 2:17:18You just said it.
- 2:17:19How are you getting people to your offer?
- 2:17:21You're not building a podcast,
- 2:17:23the sake of building a podcast.
- 2:17:25You do not need 10 million downloads a day on your podcast.
- 2:17:28What you do need is an offer.
- 2:17:30And if people discover your offer via LinkedIn
- 2:17:33or your newsletter and they buy your offer,
- 2:17:35that's a mission accomplished.
- 2:17:37And it's from the vessel, right?
- 2:17:38Yes.
- 2:17:39So it's like we focus on a podcast,
- 2:17:42but then the podcast then becomes everything else
- 2:17:44because the same podcast that you're releasing
- 2:17:45will still become everything you're doing
- 2:17:47on all different platforms anyway.
- 2:17:48Yeah.
- 2:17:49Right. So where do you want to show up at your face
- 2:17:51but the parasocial relationship is totally up to you?
- 2:17:54But if you don't want to do it,
- 2:17:55you have to pay for it.
- 2:17:56Right.
- 2:17:57So this is our opportunity to stop paying for attention,
- 2:18:00create a vessel, a content strategy
- 2:18:03that's very much aligned to your business,
- 2:18:05and then just run it every single day.
- 2:18:08So then you can increase the volume,
- 2:18:10daily posts, two posts a day, three posts a day,
- 2:18:14whatever.
- 2:18:15But if you know what's working,
- 2:18:16then you don't mind investing the money.
- 2:18:18Exactly.
- 2:18:19You can ramp it up the further.
- 2:18:20Right.
- 2:18:21But then there's also a diminishing part of returns
- 2:18:23for individual accounts.
- 2:18:24So yes, the sub account is a good vessel.
- 2:18:26No, I haven't.
- 2:18:27I have an experiment with it.
- 2:18:28But there is a point whereby
- 2:18:31I give an example.
- 2:18:33We have some podcasts that come to us that
- 2:18:35have come from the very big shows
- 2:18:37and they've been worked on by the very, very big shows
- 2:18:39but they're exhausted.
- 2:18:40They're doing a podcast a month
- 2:18:42and they're just absolutely fried.
- 2:18:44So what we do is we take them down to half the volume,
- 2:18:48eight to four,
- 2:18:49and focus on the four really good quality episodes.
- 2:18:51And then that's it.
- 2:18:52They're only recording weekly.
- 2:18:53Yes, you might be able to ramp it up a little bit more,
- 2:18:55but that just keeps it sustainable.
- 2:18:57A hundred reps.
- 2:18:58Yeah.
- 2:18:59And for a longer term horizon.
- 2:19:00I love that.
- 2:19:01All right, dude.
- 2:19:02We've gone through a lot today.
- 2:19:03I appreciate this.
- 2:19:04A lot of fun.
- 2:19:05Okay, I'll ask a couple like rapid fire to close this out.
- 2:19:08But where should people go connected to you?
- 2:19:11Anywhere, dude.
- 2:19:12YouTube.
- 2:19:13Darnily.
- 2:19:14Okay, easy.
- 2:19:15I'll put stuff in the show notes.
- 2:19:16Let me know.
- 2:19:17What's one thing that you're learning about right now
- 2:19:21that I haven't asked you about.
- 2:19:24That's really interesting.
- 2:19:25That's a good question.
- 2:19:27One thing that I've recently,
- 2:19:28a big insight,
- 2:19:29I've recently learned is that.
- 2:19:31Guesterboard.
- 2:19:33Right.
- 2:19:34Guester usually board.
- 2:19:35And there's sick of being asked the same thing,
- 2:19:38which is what I'm just trying to go super like counter trend
- 2:19:41with all my preparation,
- 2:19:42all my notes.
- 2:19:43Just completely unique.
- 2:19:45Whatever never do.
- 2:19:46That's why you don't like notes.
- 2:19:47Yeah, because I did it for so long.
- 2:19:49And I noticed that the more notes I had,
- 2:19:51the more I became everybody else.
- 2:19:53So it was like, let's just do something that's very counter trend.
- 2:19:56And let's just chill.
- 2:19:57We're literally just chilling now.
- 2:19:58Yeah.
- 2:19:59And allowing things to happen naturally,
- 2:20:00because I didn't do that for a long time.
- 2:20:02And if I was to go back and.
- 2:20:03Share my best episodes,
- 2:20:05it would be things that were much more natural like that.
- 2:20:07A genuine curiosity and inquisitive.
- 2:20:10Like you're a super inquisitive guy.
- 2:20:11Like you're listening,
- 2:20:12listening closely.
- 2:20:14You analyze people.
- 2:20:15This is not an offer.
- 2:20:17You know.
- 2:20:18You know what I think it is.
- 2:20:20I think it's like stop being so selfish.
- 2:20:22Yeah.
- 2:20:23I don't think it's a podcast problem.
- 2:20:24I think it's like a bigger ego problem.
- 2:20:27Yeah.
- 2:20:28I think people just don't give a shit about other people.
- 2:20:30I think that's the issue.
- 2:20:31I think that.
- 2:20:32I think Joe Rogan is genuinely interested AF
- 2:20:35in whoever's sitting across table from it.
- 2:20:37Yeah.
- 2:20:38If you people blame their phone,
- 2:20:39they blame the restaurant waiter
- 2:20:41who's coming in interrupting them.
- 2:20:42But it's not.
- 2:20:43It's like,
- 2:20:44that's where I love podcasting general,
- 2:20:45because you can be genuinely just stuck in the moment.
- 2:20:48I love it.
- 2:20:49I love it because very rarely.
- 2:20:51And like I might fall too.
- 2:20:53Like when I'm having conversation with somebody outside
- 2:20:55of what we're doing right now.
- 2:20:56Check out my phone.
- 2:20:57Like I'm watching TV at night.
- 2:20:59I have TV.
- 2:21:01I have computer.
- 2:21:02I have my cell phone beside me.
- 2:21:03Like I have three screens in front of it.
- 2:21:05So much information.
- 2:21:06So much right.
- 2:21:07So you can't focus.
- 2:21:08Your brain's like scattered all the time.
- 2:21:10So writing and interviewing people are like the most
- 2:21:14therapeutic things I've ever done.
- 2:21:16I love it.
- 2:21:17Yeah.
- 2:21:18What would be the biggest misconception about podcasting
- 2:21:22if people believe it's not true?
- 2:21:24Oh, we can go all day.
- 2:21:25It's a lot.
- 2:21:26We can go all day.
- 2:21:27So the biggest thing is that I had some of the bigger agencies
- 2:21:30in the beginning of it telling me that you couldn't make money
- 2:21:32from a podcast.
- 2:21:33And I realized that it was not to do with the podcast.
- 2:21:35It was to do with entrepreneur.
- 2:21:36People can't make money from podcasts.
- 2:21:37I actually just bought entrepreneurs.
- 2:21:39It's so fun.
- 2:21:41Because you can make money doing anything.
- 2:21:43So the 11 standard side you can scale that if you
- 2:21:45if you put the big enough lemonade stand.
- 2:21:47It's nothing to do with the vessel.
- 2:21:50It's to do with you.
- 2:21:51Like people who don't make money suck and make money.
- 2:21:53It's simple.
- 2:21:54It is true.
- 2:21:55There are some people that are phenomenal making money.
- 2:21:56Of course, so they touch something they make money.
- 2:21:58Dude, you could put some guys in the desert in Arizona.
- 2:22:02Yeah.
- 2:22:03Take off their pants, hand them a cell phone.
- 2:22:04I guarantee you they make 100 K like 20 hours.
- 2:22:06One of my one of my really good friends.
- 2:22:08One of my really good friends, his name is Joseph Martin.
- 2:22:10He's a small boxy charm for $500 million massive exit.
- 2:22:14But like this story that he doesn't tell you maybe tells on some podcast.
- 2:22:19But when he was I think when he was in college,
- 2:22:21he was making like two or three hundred thousand dollars a month.
- 2:22:24Like running traffic through AdWords or some shit like that.
- 2:22:27Then his first business was.
- 2:22:30His first business was a like a wholesale merchandisers liquidators business where
- 2:22:35you take like truckloads of like merchandise.
- 2:22:38His business was like just casually making 10 million dollars a year.
- 2:22:41And then he then he turned around while he was building that started boxy charm
- 2:22:45because that's so many excess and so much excess inventory of beauty goods
- 2:22:48that he actually turned that into it.
- 2:22:50Like some people are just very good at making or not just making money because that's like it sounds cheap.
- 2:22:56They're resourceful.
- 2:22:57They're resourceful and they see opportunity.
- 2:22:58And they aggressively pursue opportunity when it's working.
- 2:23:01And I think that that's a it's a skill that you can learn.
- 2:23:05And it's something that even as a as a successful I put that in air quotes
- 2:23:08because I've had some success not compared to what he's done.
- 2:23:11But as a successful entrepreneur,
- 2:23:14it's something that I still have to learn.
- 2:23:16So even though there was an exit that I started doing all these businesses.
- 2:23:21None of them are working.
- 2:23:22Now the podcast is working.
- 2:23:24And now I'm doubling down on that.
- 2:23:26And I think that that's actually like you start to.
- 2:23:29It's like shiny objects syndrome, but.
- 2:23:32What do you do until you final works exactly and then you just focus on that.
- 2:23:37I think that's I think that and then I think that.
- 2:23:39More people have to focus on that and.
- 2:23:42I'm always a fan of saying sick with something until.
- 2:23:45Like doing it for an unreasonable amount of time until it works.
- 2:23:48But the caveat is you're not.
- 2:23:51Doing the same thing over 10 years.
- 2:23:54So you're sick with something for 10 years.
- 2:23:56Your year one version of it is going to be very different than year two
- 2:23:59and you're three and you're five and you're 10.
- 2:24:01You're all going to be these like permutations of the first thing.
- 2:24:04But it's going to be you learning and iterating and evolving over those 10 years.
- 2:24:09That will allow you to be successful.
- 2:24:11So evolutions.
- 2:24:12It is evolution.
- 2:24:13Last thing that I love to ask is you go back.
- 2:24:17You're already young.
- 2:24:18So it's kind of like not that you're young enough.
- 2:24:21Whatever the question is if you could tell your 20 year old self one thing.
- 2:24:24What would it be?
- 2:24:25Probably to quit alcohol earlier.
- 2:24:28Really?
- 2:24:29Yeah, I quit alcohol two and a half years ago.
- 2:24:31Yeah.
- 2:24:32And so that was the you went there was supposed to have 500 days.
- 2:24:35Yeah.
- 2:24:36Two and a half years now.
- 2:24:37So I was like 900 days.
- 2:24:39Some shit.
- 2:24:41Yeah.
- 2:24:42It was just a waste time.
- 2:24:43It was a distraction.
- 2:24:44Like it was just pointless.
- 2:24:45We just didn't lose a priority when I was younger.
- 2:24:47It's a soul big in Ireland that it becomes indoctrinated into society that you have to do it.
- 2:24:52If you don't do it, you're a loser.
- 2:24:54And I was like, I could just be where I am plus 10 steps ahead.
- 2:24:58We're just soft drinking earlier.
- 2:25:00I had no problem.
- 2:25:01I didn't have like any abuse issue.
- 2:25:03But probably if you spoke to someone I probably did from a medical perspective, right?
- 2:25:07Because everyone in Ireland drinks a lot.
- 2:25:08But it was just a hinders progress.
- 2:25:11And it is used as a mechanism to suit, celebrate commiseration.
- 2:25:17Congratulations.
- 2:25:18Every single emotion it is used as a vessel just to distract yourself.
- 2:25:23Yeah.
- 2:25:24So if you are not successful and if you are failing, it is now a excuse to be able to take it easy and chill.
- 2:25:30And don't worry about it.
- 2:25:31Because go for a beer.
- 2:25:32Whereas if I just stopped drinking and if I just.
- 2:25:36If I stop parodying doing all that dumb stuff, I'd have figured out all the stuff that I figured out later on earlier.
- 2:25:42You know, it's so funny because I used to be so against.
- 2:25:45Like this sober movement.
- 2:25:46I'm like, how cool is not going to like really hurt you that much.
- 2:25:50I used to drink every once in a while.
- 2:25:52But I actually haven't drank in like, I'm sure like three or four months.
- 2:25:56Because I get so frustrated when I'm not clear and focused and high energy.
- 2:26:01And I didn't even mean to stop drinking and just like, I just.
- 2:26:04I definitely don't need it for like feeling comfortable in social situations.
- 2:26:09In fact, I'm already too much sometimes in social situations.
- 2:26:12Like I just give no fucks.
- 2:26:14So like alcohol doesn't help that at all.
- 2:26:16You completely sober.
- 2:26:17And then I'll still be able to like have fun out of party and chat with whoever the fuck I want.
- 2:26:21But for me, it was just energy levels and clarity of thought.
- 2:26:25Now I have his fridge right there full of a whole bunch of drinks.
- 2:26:28If anybody wants to drink, I have a drink with them, no problem.
- 2:26:30But it just it was just like not a net positive.
- 2:26:33It like there was literally zero positive.
- 2:26:35I think that if you are like super introverted and scared about the, you know, social.
- 2:26:42You can make an argument for a little bit of a positive writing the taxi behavior.
- 2:26:45You can actually quite fix for sure by going out and being more social more often for sure.
- 2:26:49And like it's also as you mentioned there, the other effects, right?
- 2:26:52So I felt like shit from drinking drinking so much.
- 2:26:56And I was foggy for two, three days and all this.
- 2:27:00Also being fat too.
- 2:27:01Exactly.
- 2:27:02But I was also like again, my way of training went down.
- 2:27:04I stopped training as much.
- 2:27:06I also became more anxious.
- 2:27:07I just, my sleep got really bad.
- 2:27:09I seemed like three or four hours of nice.
- 2:27:12Lots of negative things.
- 2:27:14I could just be startled by just stop drinking.
- 2:27:16So you may want to have a drink for your first child or you sell a company or whatever that is.
- 2:27:21But if I know that it's toxic for me.
- 2:27:24Yeah.
- 2:27:25Then why would I do it?
- 2:27:26And I'm the perfect case study of when you give it up and the benefits.
- 2:27:29So I was doing nothing on my life.
- 2:27:31Just going through the home drum.
- 2:27:33Do whatever else was doing in the ninth five I gave up.
- 2:27:36And I was able to solve the problems that I need to solve in the moment continuously.
- 2:27:40Yeah.
- 2:27:41When the weekend came around, it wasn't about when was I going to drink.
- 2:27:43It was going to be like, I have to get this done.
- 2:27:45This done this done.
- 2:27:46Yeah.
- 2:27:47Perfectly fine.
- 2:27:48Because I get more.
- 2:27:49I get more.
- 2:27:50What's the word I'm thinking of energy energy validation.
- 2:27:54Just like net feel good from on a weekend.
- 2:27:58Like doing work.
- 2:27:59Yeah.
- 2:28:00Or like spending time with you know or like going out.
- 2:28:02Like but like not having to.
- 2:28:04If I drink it's like I feel like the weekend's gone.
- 2:28:06Yeah.
- 2:28:07And I feel like I jump from like my weeks are tough.
- 2:28:10Weeks are like non stop.
- 2:28:12And I feel like weeks are like just sort of blurring into each other.
- 2:28:15And I actually just feel drained.
- 2:28:17Not from like the liquor from like the little from the lack of.
- 2:28:21Time sober when I'm not working like balls to the wall.
- 2:28:25Yeah.
- 2:28:26And also you fall behind.
- 2:28:28Yes.
- 2:28:29You do fall.
- 2:28:30Yeah.
- 2:28:31You enjoy your work.
- 2:28:32Yeah.
- 2:28:33As do I.
- 2:28:34Like I don't I'll jump on a podcast on a Sunday afternoon.
- 2:28:36When you act from a stable position though you know solid position.
- 2:28:39Yeah.
- 2:28:40So I think that's when you're.
- 2:28:41When you're behind you do irrational things.
- 2:28:44Yeah.
- 2:28:45You act from a piece of anxiety.
- 2:28:47Yeah.
- 2:28:48Okay.
- 2:28:49Second podcast going on alcohol.
- 2:28:50We could go on.
- 2:28:51I have no doubt.
- 2:28:52It's very because I actually hate the I hate.
- 2:28:54Like all or nothing in black and white.
- 2:28:56I don't believe life is like that.
- 2:28:57And I do not like when people are like I can no longer eat this.
- 2:29:01And I can no longer drink.
- 2:29:02I'm like you.
- 2:29:04You are setting yourself up for failure.
- 2:29:06And I don't like that personality type.
- 2:29:09To me it's.
- 2:29:10It's too extreme.
- 2:29:11I like people to do things for the right reasons.
- 2:29:13Not just because.
- 2:29:15They're tying into some like cultural norm of drinking or not drinking.
- 2:29:20Do it for you.
- 2:29:21Do it so it fits your schedule.
- 2:29:23I think it's just a healthier way to go through life.
- 2:29:25100%.
- 2:29:26I'm not drinking anymore because.
- 2:29:28I wash the podcast and now there's a whole sober movement.
- 2:29:32That's not a good reason to never drink again.
- 2:29:34And also you don't have to talk about it every time you're at a party.
- 2:29:37It's also annoying as fuck.
- 2:29:38Yeah.
- 2:29:39No one cares.
- 2:29:40No one cares.
- 2:29:41So do things for the right reason and do things so that they're sustainable.
- 2:29:44I mean people do it for like health and wellness.
- 2:29:46I've been working out.
- 2:29:47And in this fitness game.
- 2:29:48I mean I used to be a much better shape than I announced.
- 2:29:50I don't like troll too hard.
- 2:29:51But I used to be in like you know really good shape.
- 2:29:54I'm talking like stepping on stage almost for like bodybuilder competition shape.
- 2:29:59Not anymore.
- 2:30:00I used to play a lot of sports.
- 2:30:01But.
- 2:30:02I've been working out since I I don't know.
- 2:30:05Like.
- 2:30:06Well working out gym working out like 14 15.
- 2:30:09Like.
- 2:30:10So like hockey and then sports used to coach tennis play rugby used to play soccer.
- 2:30:15So I've always been working out or around it.
- 2:30:19And the people that lose weight look good turn into lifestyle.
- 2:30:23It's not about extremes.
- 2:30:24It's about doing it again for as long as you possibly can.
- 2:30:28So I think that that's just a healthier attitude when it comes to like diet.
- 2:30:31You take on whether or not you're drinking or not.
- 2:30:33Just find a way to do it for the long term.
- 2:30:35Sure.
- 2:30:36Yeah.
- 2:30:37School boy to finish.
- 2:30:38I think so.
- 2:30:39Awesome.
- 2:30:40Appreciate it.
- 2:30:41Appreciate you so much.
- 2:30:42That was a lot of fun.
- 2:30:49You