Latest / AI Fire Daily / #88 Robin: Make Claude Speak Human - The ELI5 Output Style
Transcript
- 0:00You ask an AI a simple question and it hands
- 0:03you a textbook. Why is the smartest technology
- 0:06so hard to talk to? Yeah, that is the great irony
- 0:09of this whole tech cycle. We've managed to build
- 0:12these unbelievably powerful reasoning engines,
- 0:15yet we struggle to just have a normal frictionless
- 0:18conversation with them. Right. Well, welcome
- 0:21to this deep dive. I'm really glad you were here
- 0:23with us. Me too. We are looking at a brilliant
- 0:25guide today. It's all about how to fix Claude
- 0:29AI's communication style inside Claude code.
- 0:32Yeah, because raw intelligence is... practically
- 0:35useless if you can't extract the insights cleanly.
- 0:38You end up, you know, working for the AI instead
- 0:40of it working for you. Exactly. So here is the
- 0:43roadmap for our journey today. First, we are
- 0:45going to separate the two core problems holding
- 0:48back daily AI use. Which are the heavy jargon
- 0:51and the massive length. Right. Then we will build
- 0:53a permanent foundation for clear language. And
- 0:56finally, we will introduce some on -demand shortcuts
- 0:58to tame those huge walls of text. It's a highly
- 1:02practical framework. We are moving away from
- 1:04just complaining about the model. We are stepping
- 1:06into actual structural control over how it behaves.
- 1:09So let's unpack that core misunderstanding first.
- 1:12I hear this complaint all the time from people
- 1:14using Opus 5. They say, Claude just talks way
- 1:17too much. Yeah, everyone says that. But the guide
- 1:19points out something fascinating. That complaint
- 1:22is actually two entirely different problems.
- 1:24They are just masquerading as one. They get lumped
- 1:27together because the symptom feels exactly the
- 1:29same. You just feel overwhelmed. Right. But if
- 1:32you try to treat them as a single bug, you actually
- 1:34end up breaking the AI's ability to think. You
- 1:37really have to isolate the jargon from the link.
- 1:40Let's look at the jargon problem first. Opus
- 1:425 is a genius level model, but it constantly
- 1:46assumes you have an expert level vocabulary.
- 1:49Right. In whatever subject you bring up. It wants
- 1:52to demonstrate its technical competence. So it
- 1:55defaults to this incredibly dense academic language.
- 1:59It doesn't know how to casually chat by default.
- 2:01The source gives this perfect, relatable example.
- 2:06Say you are looking at a business report. You
- 2:09ask Claude a really simple question. Our CRM
- 2:12open rate is 32%. Are open rates basically fake
- 2:16now? That is a totally normal question. You're
- 2:18just trying to get a quick gut check. Exactly.
- 2:21You want a yes, a no, and maybe two sentences
- 2:23of context. But Claude doesn't give you that.
- 2:25Instead, it hits you with heavy technical jargon.
- 2:29It says things like, an Apple Mail recipient
- 2:31with MPP on registers as an open. Right. And
- 2:34then it starts breaking down geodevice data derived
- 2:37from opens. Which is technically accurate, sure.
- 2:40But it's completely misplaced. You asked for
- 2:42quick business advice. Yeah, and it gave you
- 2:44a software engineering anatomy lesson. It is
- 2:46like asking someone for the time, and they explain
- 2:49how to build a Swiss watch. That is the perfect
- 2:51way to frame it. It's exhausting. It literally
- 2:53gives you homework. You have to sit there and
- 2:55decode the AI's answer before you can actually
- 2:57do anything with it. And that leads right into
- 2:59the second issue, the wall of text problem. Getting
- 3:02a five paragraph essay for a simple question
- 3:04has two major costs. Time is the first one. Yeah.
- 3:08You lose momentum in your workflow because you
- 3:10are reading a mini dissertation. And the second
- 3:12cost is literal money. It wastes your tokens.
- 3:16Let's define that quickly. Tokens are small pieces
- 3:18of words and AI reads and writes. Right. And
- 3:21every time Claude generates a massive wall of
- 3:23text, you are paying for those tokens through
- 3:27the API. So a rambling AI is literally draining
- 3:30your account balance. While slowing you down.
- 3:32Exactly. Let me ask you this. Why do incredibly
- 3:36smart models like Opus 5 default to this dense,
- 3:40heavy jargon? Well, it stems from trying to be
- 3:43technically precise. It assumes you already know
- 3:46the field. So it leads with complex mechanisms
- 3:49rather than the simple truth. So it prioritizes
- 3:52technical precision over human readability. Got
- 3:54it. Yeah, it fundamentally believes that precision
- 3:56equals helpfulness. It doesn't realize that for
- 3:59a human, clarity equals helpfulness. Which brings
- 4:02us to the first major fix in the guide, the custom
- 4:05ELI -5 output style. This is where we rewire
- 4:08the foundation. Because if the AI naturally speaks
- 4:11in dense code... They're telling you to be shorter
- 4:13doesn't help. Exactly, you just get shorter dense
- 4:15code. We have to fix the foundational voice first.
- 4:18We do that by defining an output style. An output
- 4:21style is the permanent writing voice the AI uses
- 4:23when replying. Most people don't even know this
- 4:25exists. They just use whatever default personality
- 4:28the engineers shipped it with. And that default
- 4:30style is formal. It leans super heavily toward
- 4:33technical completeness. The guide suggests intercepting
- 4:36that behavior. Right. By creating a custom style.
- 4:40Specifically, an ELI -5 style. Explain it first
- 4:44roll. Like I'm five. I love this approach. But
- 4:47I have to admit, I still wrestle with Cromp Drift
- 4:50myself. My instructions just fade away. It is
- 4:52incredibly frustrating, yeah. You spent all this
- 4:54time crafting perfect rules. And an hour later,
- 4:57the AI acts like it never met you. Exactly. Prompt
- 5:01drift is when an AI forgets initial rules over
- 5:03a long chat. I used to put all my communication
- 5:05rules into a file called Claude .md. Right, for
- 5:08project rules. But it just never stuck for very
- 5:10long. The guide actually breaks down why that
- 5:12happens. A Claude .md file is excellent for project
- 5:16-level rules, like repository notes. But it gets
- 5:19loaded near the beginning of your session, and
- 5:21as you chat, you are stacking more text on top
- 5:24of it. It is like your desk getting covered in
- 5:26new papers. Eventually those foundational rules
- 5:29get buried. The model just drifts away from them.
- 5:32But an output style operates differently under
- 5:35the hood. It sits much closer to the core operational
- 5:38instructions. It's a persistent layer that locks
- 5:41in the behavior. Constantly reminding Claude
- 5:43how to speak on every single turn. Let's get
- 5:46into the mechanics of this ELI -5 style. The
- 5:49guide gives a very specific structural framework
- 5:52for it. You don't just say talk simply. No, you
- 5:54give it a logical progression. First... lead
- 5:57with the key answer. Right. Second, explain it
- 5:59in plain language. Third, give the next action.
- 6:02Yeah. And fourth, only then do you add the technical
- 6:05details. You are forcing it to put the human
- 6:07takeaway at the very top. So if we go back to
- 6:09our CRM example, with this ELI -5 style active,
- 6:14QUAT's response changes entirely. It starts with,
- 6:16that 32 % is not all real people. Boom. Instant
- 6:20clarity. the cognitive load just drops to zero.
- 6:23Then it adds the context gently. It says some
- 6:25email apps trigger opens automatically. You don't
- 6:28have to translate geodevice data anymore. The
- 6:31AI is still doing the complex analysis. It is
- 6:33just delivering it in a human compatible format.
- 6:36There's an optional upgrade to this rule that
- 6:38I found absolutely fascinating. You can add a
- 6:40standard called ASD -STE100 to the prompt. Simplified
- 6:44technical English. It's a brilliant hack. It
- 6:47originates from the aerospace industry, right?
- 6:48Yeah, they created it so mechanics wouldn't misinterpret
- 6:51maintenance manuals. You really don't want a
- 6:53technician getting confused by vague verbs on
- 6:55a jet engine. Definitely not. So STE forces the
- 6:59use of a very constrained, approved vocabulary.
- 7:02And applying this to AI acts as a rigid filter.
- 7:06It stops the agent from using ambiguous jargon.
- 7:08It pairs beautifully with ELI -5. ELI -5 gives
- 7:12you the structure and tone. STE gives you the
- 7:14strict vocabulary constraints. Why does using
- 7:16the exact phrase ELI -5 work so effectively on
- 7:19an AI? Well, because AI models have digested
- 7:22vast amounts of Internet data. And in that data,
- 7:25ELI -5 is a proven pattern for explaining hard
- 7:27topics simply. It triggers a deep pattern of
- 7:30simple teaching in its training data. Exactly.
- 7:32You are leveraging the collective teaching knowledge
- 7:35of the Internet. We're going to take a quick
- 7:37break. When we come back, we will tackle the
- 7:39second half of the equation. How to handle the
- 7:41massive wall of text. Mid -roll sponsor, Red
- 7:45Marker. Oh. OK, we're back. We've established
- 7:48a solid foundation. The AI is now speaking in
- 7:51clear, plain English thanks to our ELI5 output
- 7:54style. The jargon is gone. It finally sounds
- 7:57like a helpful human. But now we face the length
- 7:59issue. We still have the wall of text problem.
- 8:02What happens when we actually need the AI to
- 8:04be brief? The immediate instinct for most people
- 8:07is just to update their system prompt. They type
- 8:09in, always be concise, and think they fixed it.
- 8:12Right. But the guide warns against this heavily.
- 8:14Let me ask you this. Why is it so dangerous to
- 8:17just put always be concise in the main system
- 8:19prompt? Uh, well, if you force an AI to be permanently
- 8:22brief, you actually cripple its intelligence.
- 8:25How so? Large language models think by generating
- 8:28tokens. They use step -by -step reasoning. So
- 8:30if you cap their output... You are literally
- 8:33cutting off their cognitive process. Exactly.
- 8:35They can't think through complex debugging or
- 8:38deep research anymore. You keep the deep reasoning
- 8:40available, but hide it until you ask for it.
- 8:43That's the secret. You need that deep reasoning
- 8:46to happen. You just don't want to read a novel
- 8:48every time. So the solution here is skills. These
- 8:51are reusable shortcut commands that you call
- 8:54only when you need them. Think of the output
- 8:56style as setting your car suspension to comfort
- 8:59for the whole road trip. OK. The skills are like
- 9:02having a turbo button you press just when you
- 9:04need to pass a truck. They are temporary overrides.
- 9:08Let's look at the first skill. The naming convention
- 9:10here made me laugh. It is called slash bro, just
- 9:14slash B -R -O. It is highly intuitive. You know
- 9:17exactly what that button does. The command is
- 9:19incredibly simple. It tells the AI to restate
- 9:22its last message in plain human language. You
- 9:25deploy this when Claude inevitably slips back
- 9:28into dense technical speech, because no matter
- 9:30how good your prompt is, an AI will occasionally
- 9:33revert. So instead of getting frustrated, you
- 9:35just type slash bro. And the mechanism is brilliant.
- 9:39The AI looks at its own previous dense output.
- 9:43It runs that text through a simplification filter
- 9:46and hands you the translated version. It's an
- 9:48emergency break for technical density. Now, the
- 9:52second skill is called, wait, what? This one
- 9:55is vital for complex workflows. It is focused
- 9:58on context, not just vocabulary. You use this
- 10:01when you completely lose the thread of the conversation.
- 10:04Yeah, maybe Claude jumped into writing a Python
- 10:06script way too fast. Or it made an assumption
- 10:08about your database that you didn't catch. You're
- 10:11staring at the screen feeling totally lost. You
- 10:12just thought, wait, what? The skill forces Claude
- 10:15to stop and repitch the idea. It explains where
- 10:17we currently are and what the next step is. Now,
- 10:20there's a crucial caveat from the source material
- 10:23here. You should never blindly copy other people's
- 10:27context skills. Right. People find a cool script
- 10:29on GitHub and just paste it in, but that script
- 10:31might reference specific team documents that
- 10:33you don't actually have. If you copy that, Claude
- 10:36will start hallucinating. You'll go looking for
- 10:38a PDF that simply doesn't exist on your hard
- 10:41drive. So you have to ask Claude to adapt the
- 10:43wait what command specifically for your own workspace.
- 10:47That grounds the explanation in your reality.
- 10:50Now, the third skill is definitely my favorite.
- 10:53It's the slash quick command slash quick n. It
- 10:56is the ultimate compression tool. It compresses
- 10:59the last answer into exactly n. key points, and
- 11:02it explicitly ranks them by importance. So if
- 11:05you're looking at a massive wall of text, you
- 11:08just type slash quick three. The AI processes
- 11:11the whole essay and gives you the top three takeaways.
- 11:14Or if you type slash quick one, you bypass everything.
- 11:16You just get the single most important action
- 11:18item. You let Claude write the full essay in
- 11:21the background. You let it do all that vital
- 11:23deep reasoning. And then you just extract the
- 11:25juice. Right. You don't stop the thinking process.
- 11:27You just aggressively filter the final output.
- 11:30Whoa. Two secs silence. Imagine holding this
- 11:32exact control layer over every future AI model,
- 11:36bending it entirely to your workflow. It is a
- 11:39profound shift in power dynamics. You dictate
- 11:42the terms of engagement now. It makes you the
- 11:44director of the intelligence, not just a passive
- 11:46passenger. And as new models drop, you just lay
- 11:49this control framework over them. You tame them
- 11:51instantly. Let's zoom out for a moment. This
- 11:53brings us to the... Big idea of this entire deep
- 11:56dive. The underlying philosophy of human AI interaction.
- 12:00The guide makes a really salient point here.
- 12:03High benchmark scores do not equal good. daily
- 12:07usability. It is a massive blind spot in the
- 12:10tech industry right now. Everyone is obsessing
- 12:12over benchmarks. We look at math scores and coding
- 12:15evaluations. Opus 5 crushes those objective tests.
- 12:19But raw capability is meaningless if the communication
- 12:21style causes friction in your actual workday.
- 12:24Friction is the enemy of adoption. If an AI gives
- 12:27you a mathematically perfect answer, but you
- 12:30need 10 minutes to decode it, the tool has failed
- 12:33you. It becomes a net loss of productivity. You
- 12:35honestly would have been faster just doing the
- 12:37research yourself. The human cost of extraction.
- 12:39That is the real metric we should be optimizing
- 12:41for. Absolutely. So the ultimate formula for
- 12:44daily AI work is this. Clarity belongs in your
- 12:47default output style. That's your permanent ELI
- 12:50-5 foundation. And brevity belongs in your on
- 12:52-demand shortcuts. Those are your transient skills.
- 12:56Your slash quick and slash bro commands. You
- 12:58fundamentally separate how the AI speaks from
- 13:01how much the AI speaks. Applying that separation
- 13:04solves almost every frustration people have with
- 13:06these agents. It requires a complete mental shift.
- 13:10You are engineering the communication layer,
- 13:12not just prompting for a task. And as better
- 13:14models keep coming, they will always have bizarre
- 13:17quirks. But if you master this control layer,
- 13:19you are insulated from those quirks. So here's
- 13:22our call to action for you today. Take 15 minutes.
- 13:25Open up Claude Code. and set up an ELI -5 style
- 13:28for your own workspace. It is a tiny investment
- 13:31of time for a massive return. Test it out. Notice
- 13:34how it dramatically changes your daily reading
- 13:36time. You'll feel the cognitive load lift immediately.
- 13:39It is remarkably refreshing to just get a straight
- 13:42answer. And remember to apply the framework.
- 13:44Always separate clarity from brevity. Let the
- 13:46AI think deeply, but make it speak plainly. I
- 13:50want to leave you with a final thought today.
- 13:52Something to ponder as these complex systems
- 13:54continue to evolve. Right now, we are spending
- 13:57all this effort to force AI to speak plainly
- 14:00to us. We are imposing strict human limitations
- 14:03on its natural output. Exactly. But what happens
- 14:06in a few years? What happens when these autonomous
- 14:09AI agents are communicating primarily directly
- 14:12with each other? When humans are completely removed
- 14:14from the loop? Will they develop their own hyperdense
- 14:17jargon? A language so compressed we can't even
- 14:19monitor it? Or will they actually need their
- 14:21own internal ELI -5 protocols just to keep their
- 14:25own operations running smoothly? That is a terrifying
- 14:27and utterly fascinating question. It really is.
- 14:30Thank you for joining us on this deep dive. Go
- 14:32set up those ELI -5 rules and we will catch you
- 14:35next time.