Field Notes 01: The Work Isn't Done Until It's Documented
Last week on site, a quality program manager said something I can’t shake:
“The work isn’t done until it’s documented.”
In this first Field Note, I unpack what that actually means — not as paperwork, but as protection.
When documentation is embedded in the act of building, it changes behavior. It protects craftsmanship. It reduces rework. And it shifts QA/QC from a phase at the end to a design decision at the beginning.
This isn’t about binders.
It’s about building work that’s defensible.
Field Notes are short dispatches from the field — observations from job sites and real conversations…
The skinny
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