Latest / Morning Medical with Dr. Chow / Mobile Healthcare Tech, Remote Monitoring, and AI Innovations in Nursing

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Mobile Healthcare Tech, Remote Monitoring, and AI Innovations in Nursing · Morning Medical with Dr. Chow

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Good morning, everyone, and welcome to another episode of Morning Medical with Dr.
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Chow.
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I am your host, Dr.
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Chi-Ming Chow, and today we're diving into the fascinating world of mobile healthcare
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technology and its impact on remote patient monitoring.
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This segment is inspired by an insightful article from Samsung Business Insights.
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So, let's get started!
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New mobile healthcare technology that enables at-home patient monitoring and treatments is
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transforming the industry.
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It allows medical teams to provide proactive and predictive care in between their patients’
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regular doctor visits.
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Healthcare providers are increasingly adopting remote patient monitoring initiatives and
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equipping patients with Bluetooth-enabled devices, such as consumer wearables, pulse
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oximeters, and blood pressure and glucose monitors, so they can check their vital signs
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at home.
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This allows clinicians to track their patients remotely and intervene if their health changes.
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Medical device manufacturers have also built implantable devices, including pacemakers, that
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enable continuous monitoring of patients’ vital signs.
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Meanwhile, neuromodulation devices implanted in the brain or spine can stimulate nerves and
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treat chronic pain, depression, Parkinson’s disease, and other conditions.
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Through real-time remote monitoring, doctors can supervise the care of patients with these
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implanted devices.
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Mobile devices for healthcare are essential because they serve as the mobile form factor
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that the software-as-a-service application is downloaded on to enable these at-home patient
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care capabilities.
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In fact, remote patient monitoring and implantable devices are often paired with
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mobile devices, which store patient data on the software-as-a-service application’s cloud.
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Through their cellular connections, the mobile device sends the data to patients’ electronic
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medical records or other health system apps.
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If abnormalities are detected, the software alerts clinicians to intervene and reach out to
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their patients.
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One notable example is the Samsung Galaxy A15 5G Healthcare Edition.
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This affordable mobile device and software bundle allows healthcare providers and medical
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manufacturers to easily configure, deploy, and secure devices in bulk.
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This is particularly useful for patients who use remote patient monitoring devices and other
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digital patient care technology.
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Remote patient monitoring enables more efficient, cost-effective care.
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Telehealth saw rapid adoption during the pandemic, and today, remote patient monitoring,
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which is a form of telehealth, continues to increase in popularity.
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By 2025, an estimated 70.6 million U.S.
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patients, or 26.2 percent of the population, will use remote patient monitoring tools,
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according to eMarketer.
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Remote patient monitoring peripherals, combined with mobile devices, help address the challenge
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of taking care of patients with chronic conditions, such as hypertension, diabetes, and
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heart disease.
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Studies show that preventative care and early intervention through remote patient monitoring
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not only enable more efficient and cost-effective care but also improve patient
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outcomes and reduce hospital readmissions.
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According to one analysis, remote monitoring resulted in 87 percent fewer hospitalizations,
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77 percent fewer deaths, and reduced per-patient costs, according to the Journal of
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the American Medical Association.
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For instance, UC San Diego Health’s remote patient monitoring efforts have helped patients
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with hypertension reduce their blood pressure.
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To address the needs of this market, Samsung recently unveiled the Galaxy A15 Healthcare
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Edition, which bundles Samsung’s affordable Galaxy A15 5G mobile device with the Samsung
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Knox cloud security and device management solution all in one package.
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The Galaxy A15 5G entry-level mobile device, which features a 6.5-inch display, offers a
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brighter screen, more storage, and longer battery life than its predecessor — and
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delivers the performance that healthcare providers and medical device makers need for
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their at-home patient care medical kits.
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With this solution, Samsung is bundling hardware and software for the first time to
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make it simpler and more cost-effective for providers and device makers to configure,
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manage, and secure a large fleet of devices.
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For that reason, Samsung has expanded the lifecycle of the Galaxy A15 from one year to
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three years for the healthcare market.
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Samsung has traditionally given A Series phones a one-year lifecycle in the consumer market.
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Now, healthcare organizations and companies that invest in the Galaxy A15 Healthcare
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Edition can standardize on the same device for three years, enabling them to have a stable
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hardware and software platform.
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To that end, the Galaxy A15 Healthcare Edition maintains the Android 14 operating system out
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of the factory throughout the mobile device’s lifecycle.
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At the same time, it provides flexibility for customers upgrading their operating system when
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their applications are ready and certified using Samsung Knox Enterprise Firmware
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Over-the-Air.
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Samsung provides software maintenance support for five years and includes a two-year
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subscription to two Samsung Knox components: Knox Configure Dynamic allows IT administrators
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to remotely configure, secure, and lock down the mobile device in bulk.
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Knox Enterprise Firmware Over-the-Air is used to schedule device updates and ensure every
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device is using the correct version of the Android operating system and has all the
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required firmware updates.
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After two years, organizations can renew the Samsung Knox licenses.
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“When our healthcare customers buy the new device, they not only have the hardware, they
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will have the security solution and the ability to deploy applications on the device and lock
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them down in kiosk mode,” said Abhay Ganesh, a B2B category management lead at Samsung.
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Maintaining the base software allows health systems and companies to remain compliant with
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country regulations.
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In fact, the Samsung Galaxy A15 Healthcare Edition has already received certifications for
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voice and data from the Federal Communications Commission in the United States, Innovation,
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Science and Economic Development in Canada, and regulatory bodies in the European Union and the
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United Kingdom for data.
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To recap, healthcare organizations are increasingly adopting remote monitoring and
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other at-home digital care services to improve patient care while optimizing workflows and
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improving efficiencies.
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Samsung Galaxy A15 Healthcare Edition, with its integrated hardware and software bundle,
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enables healthcare organizations and medical device makers to scale the delivery of these
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digital services to patients.
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Security is baked into the hardware and starts at the kernel level — and is not simply a
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security overlay.
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It is also a cost-effective solution because it simplifies software compliance needs and
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reduces device, implementation, maintenance, and regulatory costs.
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The nursing workflow is unique, and any solutions developed for nurses must be
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purpose-built to integrate with the way they work.
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That is why we placed the voice of nurses at the center of our ongoing work to design and
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develop a solution that augments nurses’ daily workflows and is now in the hands of nurses
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across multiple provider organizations.
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Growing demand, excessive documentation requirements, and inefficient workflows are all
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contributing to nurses’ exhaustion, feelings of burnout, and high turnover rates.
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Based on recent conversations I have had with nursing executives, one thing is crystal clear:
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to make a real difference for patients and clinicians, innovation needs to flow throughout
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the care continuum—and the nursing workflow is no exception.
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It is the most ubiquitous given nurses comprise the largest workforce in healthcare.
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With thirty-two percent of nurses planning to exit the United States workforce this year and
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the World Health Organization predicting a shortage of four-and-a-half million nurses by
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2030, the urgency to deliver technology to support the nursing profession is felt more
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than ever.
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The people who truly understand the intricacies and challenges of nursing workflows are those
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who live and breathe it every day.
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To build an innovative solution that is impactful, nurses and their leadership need to
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be the guiding light of the process, from design to launch and all the way through to
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successful adoption by the workforce.
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As Lea Ann Arnold, Director of Nursing Informatics at Northwestern Medicine, explains:
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“Nurses need to be at the table.
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They need to be a voice; they need to be able to help technology teams figure out you cannot
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just put a solution out there.
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You must get into the actual workflows and understand how nurses work.”
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Terry McDonnell, Senior Vice President and Chief Nursing Executive at Duke Health, agrees:
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“The number one key in ensuring that any technology is going to be successful or useful
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for nurses is to really involve nurses in the design.”
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“Setting nurses up for success and making sure that they are part of the solution is crucial.
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We cannot expect them to accept a solution just because we think it is the way to do it.
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We need to bring nurses along with the decision and make sure they feel that they understand
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how to use the technology,” said Tammy Daniel, Senior Vice President and Chief Nursing Officer
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at Baptist Health of Northeast Florida.
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Artificial intelligence is rapidly evolving technology, and it is crucial that its powers
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are extended to nursing workflows.
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Nurses need to manage their workloads in a way that does not lead to increased stress and
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burnout, allowing nurses to focus their energy on patient care.
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“It is so critical for our nurses to understand artificial intelligence,” says Arnold.
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“Then they start to realize that that adding artificial intelligence is not meant to replace
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the human factor, but it is really meant to augment and take off that work that could be
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done by a machine.”
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Microsoft is committed to empowering customers with cutting-edge tools designed to harness the
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power of generative artificial intelligence.
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Our dedication to innovation continues in our latest investment in industry-specific
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solutions that enable businesses to adopt and integrate artificial intelligence technologies
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swiftly and efficiently.
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We are seizing the remarkable opportunity that artificial intelligence presents in healthcare,
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propelling the industry towards a transformative future.
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Though physicians and nurses work closely together to treat and care for patients, the
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working day of a nurse looks very different to that of a physician, and nursing documentation
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workflow is likewise separate and distinct.
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Nurses are mobile during their shift, moving between rooms to see their patients.
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They have bedside conversations and capture patient information in highly structured
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formats such as flowsheets.
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Microsoft has been on a multi-year journey to address the challenge of nursing documentation
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and complex workflows with sophisticated artificial intelligence to build a solution we
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have deployed at multiple customers.
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We gathered feedback from hundreds of frontline nurses, nurse managers, and executives.
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Our team has spent hours shadowing nurses during their shifts to see how they carry out
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their tasks and to discover where the greatest points of friction exist throughout their day.
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We established the ambient category five years ago for physician documentation and now
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hundreds of organizations use our artificial intelligence capabilities for clinical
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workflow.
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We are building on that success and defining the standard for artificial intelligence in
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nursing.
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“Patients are complex, and we need to think about how we are going to document
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differently—because ultimately the value of nursing is back at the bedside, it is not the
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taxing work of documenting in a flowsheet.
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With the work that Microsoft has done with providers, I was very excited to be chosen as
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one of the pilot sites to truly inform that roadmap,” says Gretchen Brown, Chief Nursing
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Information Officer at Stanford Health Care.
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We are actively collaborating with several leading healthcare organizations—including
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Advocate Health, Baptist Health of Northeast Florida, Duke Health, Intermountain Health,
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Saint Joseph Hospital, Mercy, Northwestern Medicine, New York University Langone Health,
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Stanford Health Care, and Tampa General Hospital—and building an artificial
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intelligence solution that addresses nursing documentation by completing flowsheets
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supported by ambient technology, allowing nurses to focus less on paperwork and more on
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their patients.
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Many of these organizations have already deployed a preview version as we further
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optimize the capabilities before making them generally available.
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Tapping into our proven track record with Dragon Medical and electronic health record
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embedded workflows, our initial work in this space builds on a longstanding strategic
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relationship and joint development collaboration with Epic.
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Nursing is on the brink of significant innovation.
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We see this with the momentum of virtual nursing, where health systems are investing in
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technologies focused on supporting nursing care teams.
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We aim to meet the immediate pain point of documentation and, in time, fundamentally
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reshape the experience of nurses, helping to evolve that experience into something intuitive
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and efficient, where the non-patient care work can be facilitated by cutting-edge technologies
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working in the backdrop, returning the human connection of patient and nurse to the
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forefront.
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As I engage in the dialogue between nursing leaders and industry innovators, I have no
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doubt the future will be transformed.
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Collectively, we have the ambition and the conviction to point these breakthrough
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technologies at our most critical problems, in support of some of the most essential members
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of the healthcare industry: our nurses!
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In other news, the Food and Drug Administration is challenging the food industry to take up new
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sodium reduction targets.
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The agency hopes that by doing so, the mean sodium intake among Americans will drop to
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approximately two thousand seven hundred and fifty milligrams per day.
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This is a substantial decrease from the three thousand four hundred milligrams daily average
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intake recorded prior to two thousand twenty-one.
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The Food and Drug Administration has released draft guidance on phase two sodium goals for
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each food category, as part of its overall initiative to reduce sodium consumption on a
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population level.
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If finalized, these new voluntary targets would help bring Americans' average individual sodium
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intake closer to the recommended levels.
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It is important to note that these recommendations are voluntary and not legally
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enforceable requirements.
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However, the Food and Drug Administration estimates that a reduction in mean population
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intake to near two thousand seven hundred and fifty milligrams per day could be attainable
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within three years if the food industry achieves these phase two goals.
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The agency's draft document suggests that these targets are within the range of concentrations
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found in currently marketed foods and are feasible using existing technical strategies.
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Current Dietary Guidelines for Americans advise individuals aged fourteen years and older to
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limit their sodium consumption to two thousand three hundred milligrams daily.
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Sodium intake is known to raise blood pressure and increase the risk of heart disease and
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stroke.
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Estimates suggest that over seventy percent of total sodium intake comes from sodium added
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during food manufacturing and commercial food preparation.
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The Food and Drug Administration's new sodium targets would follow initial phase one targets
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issued to the industry in October two thousand twenty-one.
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Preliminary data indicates that about forty percent of those phase one targets were very
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close to or had already been reached as of two thousand twenty-two.
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Jim Jones, the Food and Drug Administration Deputy Commissioner for Human Foods, stated,
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"Reducing sodium in the food supply has the potential to be one of the most important
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public health initiatives in a generation.
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The early successes we are seeing with sodium level reduction in certain foods are
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encouraging and indicative of the impact we believe our overall nutrition approach can have
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on the well-being of society."
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Jones also mentioned that the Food and Drug Administration is working on a forthcoming
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final rule updating the definition of 'healthy' in marketing claims and a proposed rule for
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front-of-package nutrition labeling.
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Reducing the consumption of added sugars is another nutrition initiative the agency is
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focusing on.
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That wraps up today's episode of Morning Medical with Dr.
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Chow.
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Thank you for joining me as we explored the latest advancements in mobile healthcare
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technology, the innovative use of ambient voice and artificial intelligence in nursing
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workflows, and the Food and Drug Administration's new sodium reduction targets.
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Stay tuned for more insightful discussions on the future of healthcare.
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Until next time, take care and stay healthy.