Latest / The Perfect RIA / Moving Up the Complexity Curve: Serving High-Net-Worth Clients with Guest Paul Saganey [Episode 261]
Transcript
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- 1:03have. Alrighty, back to the show.
- 1:05Hello, everyone. Welcome to another episode of The Perfect
- 1:07RIA podcast. I'm your host, Matthew Jarvis, and with me,
- 1:11returning to the stage once again our good friend Paul
- 1:13Saganey, who is founders to well, actually, Paul, you're not
- 1:16the president anymore of Integrated, right? You've now
- 1:18handed that off. Is that correct?
- 1:19Paul Saganey: Matter of fact, the big announcement comes out
- 1:21this week. So yes, Andre Moore, who's been with us for many
- 1:23years of tremendous talent, being introduced as the
- 1:26president of our company. And so, so excited about that as a
- 1:29giant move for our company and in setting up our exciting
- 1:33future ahead. So thank you for bringing that up.
- 1:35Matthew Jarvis: That's incredible. And so for those of
- 1:37you that aren't familiar, Paul The Integrated partners, you can
- 1:40of course, find his Kitzes's episode, which was brilliant.
- 1:42He's been on this show before. One of the things that, of
- 1:45course, be really well known for is this idea of the complexity
- 1:48curve, the term that you've trademarked, which is this idea
- 1:51I want to adjust the seal jump here in a second of as people's
- 1:54net worth goes up, the complexity goes up, and helping
- 1:57advisors move up that curve with the clients, right? Because
- 2:00these clients desperately need help. Sometimes we're under this
- 2:03false solution that these higher net worth clients, they have to
- 2:05go to the Goldman's of the world, or the Merrill's. What
- 2:07you're showing, you've shown hundreds of times that a well
- 2:09trained advisor can, in fact, work way up complexity curve. So
- 2:13talk to us about the complexity curve, Paul, talk to us about
- 2:15the work you're doing.
- 2:16Unknown: Well, I appreciate that, and thank you. By the way,
- 2:18that last podcast we did was was exciting. We had a lot of
- 2:21questions and people reaching out. That was a great one. That
- 2:23was a great one. So I think that certainly, I want to be careful
- 2:26that every advisor has the desire, or maybe the dream, to
- 2:30work with what we call Ultra wealthier, ultra complex
- 2:33clients, but, but as we'll talk about here, Matt, it does take a
- 2:36team. So in other words, certain expectations of a high net worth
- 2:39client and and so where we see a lot of advisors maybe not quite
- 2:43make the last step there and be able to become that typical
- 2:47clients, you know, advisor is just the lack of the team around
- 2:51them that support them every step along the way. But for us,
- 2:53you're right, Matt, we refer to that as the complexity curve.
- 2:56It's kind of two curves. It's the their financial lives are
- 2:59getting much more complex, you know, owning businesses and
- 3:02getting more assets and larger qualified plans. But the really
- 3:06important part too is their personal lives are getting more
- 3:08complex. So marriages, grandchildren, unfortunately,
- 3:12maybe everyone didn't chart exactly as you would hope on the
- 3:15day they were born. And so, so when you match those two
- 3:18complexity curves, and especially for those that want
- 3:21to work with wealthier clients, as you're out there looking for
- 3:24potential referral professionals, state attorneys,
- 3:27CPAs, whatever it may be out there, you know, I think that
- 3:31advisors sometimes struggle about, you know, how do I get my
- 3:35messaging out there, and how do I get the right referrals? And
- 3:37so for us, we want that ingrained in all of our centers
- 3:40and the brains is that it's a financial complexity matched
- 3:44with a personal complexity. And you know, Matt, I'll be honest
- 3:47with you, I think that there are many, many times that people
- 3:50that give our advisors referrals, or I get referrals,
- 3:53that people don't know the exact net worth of the person. So give
- 3:56your friends and family now you know exactly what they're worth,
- 3:59but you do know what they're going through difficult times,
- 4:01bad marriages or or, you know, grandchildren, issues and things
- 4:06like that. In other words, people are more apt to and
- 4:08willing to talk about their personal lives and the
- 4:10challenges they're dealing with and so so you can kind of take a
- 4:13guess and see if someone you know has the attributes of a,
- 4:16let's say, ultra high net worth client, but it's certainly for
- 4:17us, you know, catching them at the right time as they're going
- 4:21through these really life challenges, is when we can
- 4:23really beat our best and bring the most value to them.
- 4:25Matthew Jarvis: That makes a lot of sense. And I highlight on the
- 4:28human element, that even sometimes it is, it's easy to
- 4:30think like, well, at some level of net worth, you're purely
- 4:33analytical and it's purely business, but every network,
- 4:35you're still a human being with kids and grandkids and Paul
- 4:37would love you to pull in the story a little bit more about
- 4:39having a team around you that can handle these higher networks
- 4:41like this isn't something to go willy nilly into. This isn't
- 4:43like, Hey, I discovered that my neighbor just sold their
- 4:45business for $40 million therefore I can go in like, you
- 4:47really have built it, integrated this team, and I've met a lot of
- 4:49your team members who can build really like this is something
- 4:51cliche, like, have an advanced market team, and we got some PhD
- 4:54who's never actually done this. I mean, you've spent the last,
- 4:56what, 30 years, building out an incredible team. So talk to us a
- 4:59little bit more about that expertise thats required.
- 5:00Paul Saganey: I think, to our business model, which is, you
- 5:02know, working in our advisors work within accounting firms,
- 5:04and then give our advisors access to their wealthiest
- 5:06clients. So as a link to position two advisors, many
- 5:09times, the most difficult person to win over in the room is the
- 5:11CPA or herself. So they share a room with you, the CPA and my
- 5:14clients, and let CPA knows a thing or two. They're listening,
- 5:17listening, and they're trying to judge, you know, are you the
- 5:18right person for their client or not? And so, yeah, there's two
- 5:21parts, I think, to bringing, you know, the type of superior
- 5:23wealth management to the table. One is just understanding the
- 5:26client's goals and objectives and making sure that you are in
- 5:28a position to meet those goals and objectives. Okay, but the
- 5:30number two is, I think, that you know people that have complex
- 5:33lives, they don't want to miss out on opportunities. Other
- 5:35words, a fear that they have is that maybe they're not doing
- 5:37things exactly the right way, or maybe they've grown their
- 5:39current advisor. Or I heard that someone else is doing something
- 5:42else with their business, or they're planning, I think I
- 5:44should pay attention to that. So it is that fear of missing out
- 5:46that really is a motivator for a lot of people. And I think,
- 5:49Matt, let's face it, for all this here, we can only be
- 5:51experts at so much and and, you know, we're all business owners
- 5:54and entrepreneurs and running staffs and running practices and
- 5:57doing this and that. And so it is truly impossible to be an
- 5:59expert at everything. And so for us, yes, it's been my my
- 6:03passion. It's been what I've been doing for so long, which to
- 6:06find the who's who list of really talented individuals,
- 6:10from accounting to tax to legal to wealth management, asset
- 6:13protection strategies, various products are being used somewhat
- 6:16frequently in the wealthier community. And so really
- 6:19collecting names as I travel around. And every time I read an
- 6:21article really catches my attention, I track the person's
- 6:24name, Google everything they've ever done, and then I'll reach
- 6:27out for them and say, Hey, do you have 10 minutes or so? I've
- 6:30met some of the amazing people by reading something that gets
- 6:33my attention, reaching out, saying hello, and then striking
- 6:36up a relationship. And I think that that goes back to, once
- 6:39again, building that team. But you need to have that team not
- 6:43only just to put a great plan together but to make sure that
- 6:46you're not missing anything. In other words, maybe you didn't
- 6:47know about that a piece of the tax code or or that about an
- 6:51account structure, or maybe a certain way to sell a bit. In
- 6:53other words, you got to make sure you get the right people
- 6:55around the table you're asking the right questions and that's
- 6:58what we'll call superior planning results that happen.
- 7:01Matthew Jarvis: I like that. I used to keep it I don't even
- 7:03know where it came from. I took a track. I just gave a quote
- 7:04taped to my computer monitor when I was a younger advisor.
- 7:06And it was it sets up the extent of the best wealth managers, the
- 7:10clients aware of problems they didn't know they had, and then
- 7:13show them the solution. And I thought about this, you were
- 7:15saying, hey, when you get those higher dollar amounts, more and
- 7:18more concerned that you're missing strategies. If only
- 7:21quality carries your experience, it will only because the checks
- 7:23are so large, right? And then businesses, or this net worth,
- 7:29and you're saying, Well, I I know if I can do this a second
- 7:31time, right? This isn't like 50k I say in my four 1k account.
- 7:35This is the 47 million that came from the ones business I'm going
- 7:37to sell. I've got to have this, right? But Paul back to the team
- 7:40of experts built the ones who seek out. What really happened
- 7:43to me is experts that have so much in the trenches experience,
- 7:47right? This isn't like, Hey, I read about this in a book, and
- 7:50this should work. Be like, no, no, I really helped somebody
- 7:52sell their business for $80 million or I helped them deal
- 7:54with a grandchild who got divorced. And now there's an
- 7:56issue that we need to kind of incorporate into our state
- 7:58planning. Because you're saying a lot of these people you found
- 8:00by just being this endless student of the game and saying,
- 8:03anytime I find something that's interesting, let me try now.
- 8:05Paul Saganey: A good example is Russ Alan Prince and Homer Smith
- 8:08and myself, we wrote these two books together. And so I've
- 8:11known Russ forever from a combination of his articles, and
- 8:14he's written over 70 books. And you know, he is kind of that,
- 8:18I'll say Father, not grandfather. He's like that,
- 8:20that father of the of the family office planning, and he works
- 8:23with multi billionaires, so he's now in running our family office
- 8:27together with our team. And so, so that's just a good example of
- 8:32reading about someone back when I was in my 20s, and following
- 8:35his private wealth services articles and paying attention
- 8:38every time he would write something, I was a sponge. And
- 8:40then we got to know each other. And here we are. Our firm is at
- 8:43a point where we're now getting access to these ultra high net
- 8:46worth clients at a fairly consistent basis. And I reached
- 8:49out to Russ and said, Hey, what are you doing for the rest of
- 8:51your career? And before you know it, here we here. We are working
- 8:54together, doing books together, collaborating on projects, being
- 8:58an integral part of what we refer to as Integrated Academy,
- 9:01which is, you know, Matt when advisors join us. I don't care
- 9:04about the size of their eyes, you know, typically they don't,
- 9:07maybe have the, not the skills, but they don't have the
- 9:10experience of working with Ultra clients. And it is an art to it.
- 9:14It's an art, and there's most definitely that. And so, as I
- 9:18always tell everybody, if you find yourself in meetings with
- 9:20people with complex lives and a lot of wealth. Say: Well, I
- 9:23could do this for you, or we do that. We if you start to do that
- 9:27approach, you might as well just pack it up and go. It's the art
- 9:30of asking good and great questions. That's what we refer
- 9:33to here. What are your good questions? What are your great
- 9:35questions? Interesting? And that's where someone like Russ
- 9:37is amazing, because he's just works with these families all
- 9:41the time, and he imparts his wisdom to all of us. And he
- 9:45actually, that is the one that gets he talks to all of our
- 9:47major CPA partners, literally daily. He's out there talking to
- 9:50them. Does he really explain the work that we're doing, getting
- 9:53them to be excited about it. And he just has a very direct style
- 9:57to him. He's very direct. He is brilliant at what he does, and
- 10:02that brilliance just shines through. And the first couple of
- 10:05minutes talking with him, so he's been a really along with
- 10:07Homer Smith. Homer Smith, who also wrote the book, he is just
- 10:10a brilliant Philly office practitioner. So he is, he's
- 10:13involved with our largest clients. And so when you put the
- 10:16team of Russ with Homer, and let's say the advisor of CPA,
- 10:21around a table, plus the other experts that are part of our
- 10:24family office team, you start to see that that client's
- 10:28confidence going up, and you know something, we can promise
- 10:31them they're not going to miss anything, or we're not going to
- 10:33miss anything with this level of bench strength and level of
- 10:35talent and so, yeah, so just collecting those names and
- 10:39reaching out to them and then deciding when in your career
- 10:42it's appropriate to add someone like that to your team. Or if
- 10:45you, maybe can add it to your team. How can you import it to
- 10:48your organization? That's what's kind of all about.
- 10:50Matthew Jarvis: Yeah, yeah, find an organization to join or
- 10:52import it on yours. Russ is a great example. And obviously
- 10:55you've done a lot of work. The two of you authored several
- 10:56books together, and I worry that some of the younger advisors
- 10:59industry aren't familiar with Russ work, right? You know, back
- 11:02in the day, we all read the same and the same industry
- 11:03publications, and not quite the same today, but I put for our
- 11:06listeners, right? Go out and find some of Russ work and that
- 11:09Ultra High Net Worth space. He is one of the absolute best and
- 11:13Paul, it's because, like you said, he has both the technical
- 11:15expertise, but to your point, he understands the art of it,
- 11:17right? I've been on calls with him and ultra high net worth
- 11:19clients, and he knows the questions to ask, and they're
- 11:23almost, sometimes, I'd be curious, Paul, you guys, they're
- 11:26almost questions where sometimes like, well, I can't believe you
- 11:28just asked that question, but it was a question that needed to be
- 11:30asked, right? Like, hey, listen, if your grandkid marries the
- 11:34wrong gal and they end up getting divorced and she gets
- 11:36all of the money, like, you're gonna roll over in your grave,
- 11:38that's a question that needs to be asked, but it has to be
- 11:40asked, right, right? If you come in there and some kind of like,
- 11:43guys like this, I'm going to sell you a bunch of life
- 11:45insurance. We'll try now where they're going to see right
- 11:47through that. Russ is brilliant. But Paul, talk to us about a
- 11:49couple of books that you've done with Russ Alan Prince. You have
- 11:52some new books that have just come out that you've worked on
- 11:53with the Integrated team. Like, tell us about some of the things
- 11:55you've been creating.
- 11:56Paul Saganey: Well, the book that's been out there, the one
- 11:58that Russ and Homer and I put together, the first one was
- 12:01optimizing the financial lives of clients grateful. And that's
- 12:04a book that we actually wrote managing directors of accounting
- 12:07firms, our wonderful forward from one of our largest
- 12:10accounting firms up in California. And it really does
- 12:14walk through our process of how we are doing our wealth
- 12:17management strategy inside of accounting firms. And we're sure
- 12:20188 accounting firms. So we've for 30 years, I've been doing
- 12:24this. That's kind of my background. Or we think we know
- 12:26we're doing we feel pretty good about that. But the second book
- 12:29was this. We wanted to have a book that our accountants and
- 12:32our Centers of Influence could hand to their wealthiest clients
- 12:35with pride and say, Look, you should take a look at this. And
- 12:38so that second book we've got is called making smart decisions.
- 12:43And in that book we talk, it's really a book written for the
- 12:45client. So we tell them, we talk about our everyone wins
- 12:48philosophy, which is a Russ Alan Prince. Somebody talks about
- 12:51almost every single day, you know, we talk about the
- 12:53characteristics of the ultra wealthy and what they are
- 12:56looking for in a wealth manager. And so once again, with that
- 13:00thought of not missing out, the book is really designed to guide
- 13:04the family the process of finding the right wealth.
- 13:07Matter, what to ask, what to do, what should they expect? And
- 13:11then when they have that in their hands, they're just in a
- 13:13better position to make really good decisions. And so for us,
- 13:17Matt, we are so fortunate. We've actually had our CPAs hand the
- 13:19book out to successful wealthy clients, and literally had a
- 13:22call saying, This is what I've been looking for, and how do we
- 13:25get process going so... So look, I know a lot of your listeners
- 13:28are great at marketing, and certainly marketing is an
- 13:31important part of we all do here, but for us, having this
- 13:34book being seen as the thought leaders telling the ultra
- 13:37wealthy client not what we can do for them, but what they
- 13:40should be looking for. That's the magic of the book, is this
- 13:43is what you should be looking for and trying to pay attention
- 13:45to, and it puts them in a much better position to find that
- 13:47right team.
- 13:48Matthew Jarvis: I'm glad you highlighted that point, Paul, to
- 13:50pull on that thread a little bit more, because it's not just your
- 13:52book that takes that approach. It's really all of your
- 13:54communication, which is kind of this, to use one of my cliches,
- 13:57right? Deliver Massive Value. Right? The book isn't like, hey,
- 13:59look how great Paul is, and look how great Russ is, and look how
- 14:02great integrated is. It's here are things you need to be
- 14:04watching. And I love this approach when I mean this
- 14:07perspective. Hey, listen, even if we never work together,
- 14:10please promise me you're whoever you work with, you'll make sure
- 14:12they take care of these three things. Like, it's so important
- 14:14to me that these get taken care of. And I think a lot of times
- 14:17advisors go wrong on that. They say my market needs to be on me.
- 14:20Look at me. Look at my credentials. Look at my
- 14:22designations. Look how special I am. But you were taking a
- 14:25different approach is this is the most important thing you
- 14:28could possibly do if you if you call us, that's great, if not
- 14:30just like, do these things.
- 14:31I mean, they could certainly take the book and deal with any
- 14:34advice that they want. It is a bit of a roadmap to follow. It's
- 14:37not technical by any stretch, but it just gives them the
- 14:40tidbits and what they should be looking for understanding. And
- 14:43so to your point, it goes back to that whole everyone wins
- 14:45philosophy. What's the advisor's personal self interest? What am
- 14:49I looking for? What do I want with my practice? But then
- 14:51what's the client's self interest? What are they looking
- 14:54for? What are their goals and dreams? And then determining, is
- 14:57there an alignment there? Is there a way to put those two
- 15:00self interest together. And so I think that's been my experience,
- 15:03that advisors will cross a large, wealthy, complex client,
- 15:06they just do themselves or kind of mash their way through and do
- 15:09the best that they can, and don't take this comment the
- 15:12wrong way. But that's probably why we are stepping in with so
- 15:15many clients, because we're able to walk in behind others and
- 15:17say, I'm not so sure about that, or tell me more about this. And
- 15:21so as I like to tell everybody, when I give talks, I know people
- 15:24advisors always looks future hold, and I say, look, the
- 15:26second you walk into a client with a little bit of complexity
- 15:29in their financial life and their personal life, and walk
- 15:32out saying, I can't do anything to help them, then I think we're
- 15:35in we're in trouble here as advisors. But that's never
- 15:38happened. I have never seen it in my career, I've never worked
- 15:41on advisor, where we walk in the front door and then walk out the
- 15:44bat without making some material change to make things better.
- 15:47And that's why I always, I don't laugh, but I always say to
- 15:50advisors, don't worry. You're so bright for us all, because so
- 15:53bright. There's so much of a mess out there going on,
- 15:55especially as people work their way up those curves.
- 15:58Unknown: Yeah, especially as you. On the note of when you're
- 16:01out speaking and training with advisors excited to share with
- 16:03everyone that you will be joining us at the Retirement Tax
- 16:05Services Tax Summit in Phoenix at 25th through 27th so great
- 16:10opportunity for you now if you are not already signed up to see
- 16:12Paul in person. You can get him to sign one of his books. But to
- 16:15move up because of Paul events like this and other events
- 16:18you're doing, right? This is really an opportunity to move up
- 16:21that complexity curve. Right? We keep saying here on this
- 16:22episode, hey, you need to move up the complexity curve. That's
- 16:25the truth. That's where there's so much value to be delivered.
- 16:27But you can't do it blindly. So Paul, what are some examples
- 16:31that you would give advisors? If you want to start inching your
- 16:33way of the complexity curve, what's something they could do?
- 16:36Obviously, buy your book. But things that you recommend to
- 16:38advisors next week, next month, things that you're training your
- 16:40advisors on. How do advisors, how do we start moving up that
- 16:43curve?
- 16:43Paul Saganey: Study Group I was in years ago, brilliant. Other
- 16:47entrepreneur talked about something called BC and R, and I
- 16:50love that, because I use it all the time. So the first thing
- 16:53matter would be, just get your vision really clear. What do you
- 16:55want to be a year from now? Three years from now, five sure
- 16:57whatever that stage may be like, really have that vision clear.
- 17:01And then once you have that vision clear, you know
- 17:03everything's not a shiny new object that's going to take your
- 17:05attention away from what that vision's all about. And then
- 17:08once you know what your vision, and let's say your vision that
- 17:10works with ultra wealthy clients that have complex lives, the C
- 17:14stands for, build that team around you. Build that team of
- 17:16collaborators, those team of experts. So you got to make sure
- 17:20you have that capability team all around you in every single
- 17:23discipline. So the biggest that vision build that team around
- 17:27you to make sure that you can deliver what you want to
- 17:29promise. And then the hours reach. Okay, so don't get all
- 17:33dressed up and ready to go for the party and have no party to
- 17:35go to. So you got to make sure that you know who you're going
- 17:39to be talking to be it? CPAs, like in our space, a law firms,
- 17:43other wealthy people. You want to know what you like, because
- 17:46you're in a better position to to design your message, design
- 17:50what you want to do, if you understand what's important to
- 17:52your reach. And so DC our vision capabilities and reach. It's
- 17:56been something I learned, once again, from a friend of one of
- 17:59my study groups. I use it all the time with advisors. It's
- 18:01probably step one, by the way. Matt, in other words, yeah, it
- 18:04Matthew Jarvis: That's a really good point collaborators reach,
- 18:04is.
- 18:09which makes sense. I think sometimes we're younger
- 18:13advisors, or if you've worked at a different spot, like the
- 18:16complexity curve, and you want to move up, you might seem like,
- 18:18Well, hey, I don't know Paul, I don't know Russ, Allen prince, I
- 18:21don't know these people, but you had even highlighted earlier
- 18:23this episode, Paul, that these collaborators, they might not be
- 18:26necessarily people, you know. He said, Well, I'm just gonna, I'm
- 18:27gonna start reading every single thing. Like, obviously, Paul
- 18:29knows this stuff. I'm gonna go back and listen to his kids this
- 18:31episode. I'm gonna read every single thing he's published.
- 18:33Paul can become my de facto collaborator, even though I may
- 18:37have never met him. Now, of course, you might just say,
- 18:38like, actually, I literally want him as my collaborator. I'm
- 18:40gonna call integrated partners. I'm going to become part of that
- 18:42Intergrated Team, but I just want to make sure that we don't
- 18:44get stuck and as advisors saying, Well, hey, I don't know
- 18:46anybody, therefore I'm stuck in the bottom of the complexity
- 18:48curve.
- 18:48Paul Saganey: You know, there's a line that I love, and I
- 18:50learned this years ago, and I'm sure there's a book out by
- 18:52somebody, but your greatest competition can be your best
- 18:55collaborators. And I really do live my life that way. And I
- 18:59learned something years ago, we're actually started reaching
- 19:02out to some of our biggest competitors, saying, Hey, I see
- 19:04your name all the time. We're competing for the same things
- 19:08more you know, today, they're great collaborators for us on
- 19:11tech projects that we're trying to build together, or some
- 19:14family office work that we're doing to say their RIA, what
- 19:16clients they can handle. And so I think that, you know, in this
- 19:20world of collaboration. Many times you're who you think are
- 19:23your biggest competitors or your best people to reach out and
- 19:25talk to. So look, you don't have to join us. This could be done
- 19:28easily on your own. You just have to put in the time, the
- 19:30effort, meet the right people. You know, I don't agree with
- 19:33that thought that goes around, Matt, that you have to be with
- 19:35the biggest firms out there. I don't think that's the case, but
- 19:38you got to make sure you have the team around you. So that
- 19:40team of capabilities, that team of collaborators, and if you
- 19:44can't do it on your own, then can help get you there quicker.
- 19:47There's no doubt about firms like ours or others can help you
- 19:49get there quicker. Well, you should put the time and effort
- 19:52in, like I did many years ago. And so it depends on what your
- 19:55desire, what your dream looks like.
- 19:56Matthew Jarvis: Paul, do you have any kind of sense without
- 19:58waxing too nostalgic, what type of time and effort after that
- 20:01is? I mean, obviously you've been doing this for decades.
- 20:03Obviously you've been doing this for decades, right? But if an
- 20:04again advisor, as soon as a day, I really want to move like but
- 20:08this isn't like a 12 minute commitment, right? I mean, you
- 20:10even to this day, I know you're a rabid student of the game.
- 20:14I...You're constantly devouring information. What type of
- 20:16commitment like if you're going to recommend to an advisor, hey,
- 20:18each week you really ought to be setting aside X number of hours
- 20:21to develop your knowledge. Like, does any number come to mind,
- 20:24Paul?
- 20:25Maybe half a day or full day? I would say it's Yeah. You know,
- 20:28people like Dan Sullivan talk about focus activities and
- 20:30buffer activities. And so make this a focus project of your
- 20:33practice, and interview your goals going forward. And so I'm
- 20:37not sure what's the time, because now, with things like AI
- 20:39Matt, the ability you can ask Chat GPT, you can't hear from
- 20:42black, so you can just say, Hey, tell me this or that. You know,
- 20:45there's a wonderful article that came out last week, a little bit
- 20:47controversial, and Russ Alan Prince put it in Financial
- 20:49Planning magazine. And he literally, he talked about the
- 20:52future of the industry, and how certain parts of our industry
- 20:55will not survive this onslaught of AI. You can always take a
- 20:58look at that. So I think that you know, for us, it's about
- 21:03embracing who we want to be heroes to, keeping our vision
- 21:06really clear, understanding all the capabilities that AI is
- 21:09certainly shifting up to be a capability we're paying very
- 21:11close attention to. We're actually adding talent to our
- 21:14team met that are specifically their AI expert. They are
- 21:17they're just amazing at what they do. They're coming into our
- 21:20industry, and they become friends of mine who are really
- 21:22going to tap into their expertise. So that goes back to
- 21:24that team, once again, of experts around your
- 21:26capabilities. And so I think that I'll answer this question
- 21:29correctly here, but, but I think that you know, it can be done.
- 21:32It does take some time, but I would say for me, I would have
- 21:35to wait every month until the magazines came out, trust in the
- 21:37state to read it. Now you can look at every trust in the state
- 21:39magazine that ever been printed, or you can say it can be the 10
- 21:42best ways to handle the changing estate tax sunsetting provisions
- 21:45and we'll get 10 articles in front of you so people tell you
- 21:47can do it a lot quicker, because the access to information is
- 21:49unlike any time in our history. Just put the time and know how
- 21:52to ask the right questions. That's an important one. And
- 21:54every right question is to ask the AI system out there. But if
- 21:57you have the right questions, and you become too curious, I
- 22:00think that all these sense of curiosity about, Hey, what is
- 22:03Matt talking about? What's Paul talking about? What can I look
- 22:05at here? Don't get it like a pressure. Be curious. And you
- 22:09know, like all of us, we all learned by making mistakes, by
- 22:11rolling up our sleeves and getting in there and trying some
- 22:13things. And so you don't make a mistake on the financial plan.
- 22:15But if you're learning how to talk to people, you're learning
- 22:17how to work with CPAs is like, I'll make mistakes. So those are
- 22:20little mistakes. Never make a mistake on a plan to bring in
- 22:21the right make a mistake out there about the small ones to
- 22:25people. So when someone slams the door or yells at you or does
- 22:27whatever, but I think that there's so much so information
- 22:31out there that wasn't there 20-30, years ago, Matt, that
- 22:32this is not that complicated.
- 22:34No, but I'd like that initial point where you said, Well, you
- 22:35know, a half day to full day a week, where you say, Hey, this
- 22:37is now again all day Monday, or if it's two hours, whatever the
- 22:40case may be, but you're really committing to, I love that
- 22:42leverage technology, right? Leverage the accessibility of
- 22:44information, but you've really got to put it the time to make
- 22:46Paul Saganey: That they should be filled with personal
- 22:46that work.
- 22:47business, with people that can help you. Other words, yeah, the
- 22:49local estate planning law firm, or attending your city's, you
- 22:52know, estate planning council podcast, all your podcasts, and
- 22:57have a huge podcast. And so therefore that day is not just
- 23:00like researching things, meeting with the right people, calling
- 23:03the right people, just fill that day with activities that are
- 23:06going to move you further along that vision that you said for
- 23:08yourself, that'd be a wonderful thing.
- 23:10Matthew Jarvis: Yeah, you can really go down some of those
- 23:11rabbit holes that great to go down. I remember a big Nick
- 23:13Murray fan. I think we've been around forever, and I committed
- 23:15to read every single news that I'd ever read. And so I started
- 23:1810 years behind. And so every week I would read another
- 23:20newsletter. I eventually read all of them, just because I
- 23:22wanted to manage that communication. Paul, I love that
- 23:24you just kind of put yourself around either, essentially,
- 23:28these people who are really crushing it. Well, Paul, I
- 23:31always love our time because I feel like we could go on for
- 23:32hours. From you some action items, where some specific
- 23:36things that you recommend advisors be doing, and, of
- 23:38course, how do people learn more about the great work that you're
- 23:40doing.
- 23:40Paul Saganey: Well... Thank you! To our website,
- 23:43integrated-partners.com, and there's a bunch of information,
- 23:45a wonderful kind of media section where a lot of our
- 23:47articles and leadership pieces are up there. I guess even one
- 23:51bit of advice, you know, Matt, I think you do a wonderful job of
- 23:54communicating and talking to people. You know, get a coach
- 23:59designed to be self search method, get a coach. We've all
- 24:01had coaches, from entrepreneur coaches, financial planning
- 24:04coaches, guided me along the way. I would not be with all
- 24:08those people, so I would say, if I want a bit of advice, to find
- 24:12that coach, and Stan Sullivan has a wonderful book called who.
- 24:15So if you want to do something, don't worry about how to do it.
- 24:18Just find the right who and have them kind of guide you along.
- 24:21And I think what you were is just amazing your program, and
- 24:26they love what you do. And so, yeah, just keep it going. Keep
- 24:29doing what you're doing. But for your listeners,
- 24:30Matthew Jarvis: I love that. Thank you for that. I would say
- 24:34another action item. I want to echo something you said earlier,
- 24:36Paul, which is, be curious, right? It's, it's easy to say,
- 24:40Well, hey, Paul's been doing this for all these years, and
- 24:42he's got these books and these deals and this team. But how is
- 24:46he doing? Like, how did he build this? How is he communicating
- 24:48these complicated things, how does he come up with this two
- 24:50sides? Right? And really, just ask those questions again and
- 24:54again, which Paul I know from this episode, with your approach
- 24:56as well, you're seeing someone just saw that you haven't yet.
- 24:58If it stands sold it, whoever it is, how doing that again and
- 25:03again can make such a difference.
- 25:04Paul Saganey: It's out there. Just gotta look for it.
- 25:05Matthew Jarvis: Well, Paul, thank you so much for your time.
- 25:07Really excited to see you again at the Tax Summit. September,
- 25:1025th to 27th in Phoenix, to have you there and do sessions. Thank
- 25:12you so much for your time. And to all our listeners, untill
- 25:15next time, happy planning!
- 25:18Hey, before you leave a word from our sponsors. Hey
- 25:21everybody. Want you to take a quick look around your office
- 25:24and on your desk there should be the Retirement Tax Services
- 25:27Desktop Tax Guide. And if it's not there, or if it's not
- 25:30current, meaning you didn't download it in the last month,
- 25:32go to retirementtaxservices.com and download the Desktop Tax
- 25:36Guide. This is a must have resource for every financial
- 25:39advisor committed to tax planning.