Latest / You're Overqualified Podcast - Career and Leadership Strategies for Women / 122. How to Land Your First Client Before You Even Have a Business
Transcript
- 0:00Hi, I'm Danny Tan and you are here.
- 0:02Listen to the podcast of You're Overqualified.
- 0:05I am the founder of She Belongs Here and leadership coach.
- 0:08And so in these sessions, what we're doing are talking about
- 0:12what it means to be a leader in general and when it shows up in
- 0:16our businesses and for ourselves within corporate.
- 0:18A little bit about me and my background and 1st Gen.
- 0:22I am also Asian Latino, so I'm Puerto Rican, Filipino and
- 0:24Chinese. I'm first into the sense to be
- 0:26for United States and also first in the sense to graduate
- 0:28College. In my immediate family.
- 0:30I talk a lot about pivots and promotions when it comes to how
- 0:33we are typically overqualified but sometimes holding ourselves
- 0:36back when it comes to making that next step.
- 0:38I myself have pivoted careers five times, PR, sales,
- 0:41merchandising, e-commerce, you name it, all while achieving 11
- 0:43promotions in 11 years, which is bananas.
- 0:45I went from being a sample coordinator to AVP at a multi
- 0:48billion dollar company and I just found my love and passion
- 0:52when it came to mentoring, coaching others.
- 0:54And so in my corporate experience, I had so much fun
- 0:57when it came to developing, hiring, building teams.
- 1:00So I loved that. And then I also volunteered for
- 1:03an organization called America Needs You, helping a Persian
- 1:05college students get internships, explore their
- 1:07careers. And that's when this whole thing
- 1:09boomed. And so I have been doing
- 1:11coaching when it comes to, you know, helping really women,
- 1:15especially women of color, professionals in their
- 1:18leadership when it came when it comes to getting promoted and
- 1:20really stepping into what it is they want to step into because
- 1:22sometimes we don't always have the tools and resources laid out
- 1:24in front of us. And so my goal is always to
- 1:27resource you, help you to achieve what it is you want to
- 1:29achieve. And so let's dive into today's
- 1:32session. Today's session is how to land
- 1:34your first client before you even have a business.
- 1:37Now here is a journey for the clients I typically work with.
- 1:40All of my clients are very driven, motivated, super
- 1:43ambitious, and they know what they want like period.
- 1:46Like there is no doubt about that.
- 1:48What they usually come in for coaching for is to have a plan,
- 1:51a strategy, accountability and a thought partner.
- 1:53So when they're coming to me, they're like, listen, I know
- 1:55what I want to go for. I know what it is that I need,
- 1:59but I need that strategy, that support, that accountability,
- 2:01that plan that's going to be customized to me is going to
- 2:03help me make this happen. Because either they're very
- 2:06multi passionate, they're wearing all the hats and they're
- 2:08trying to juggle multiple goals at once and they need someone to
- 2:11really help them in this piece. Also, a lot of the times maybe
- 2:13this is something that they're breaking into or pursuing for
- 2:16the first time. So they're like, Hey, I need
- 2:18someone's, you know, support as I tackle this for the first
- 2:21time, like can you help me? And they also typically want
- 2:23somebody who has the expertise and experience.
- 2:25So when it comes to career leadership development, I got it
- 2:28down pat outside of being a manager and building out teams
- 2:32to even myself and my career, my trajectory that I had.
- 2:34So a lot of the times that's what happens.
- 2:36But here's the thing. So while my clients will come to
- 2:39me to talk about either getting their first like leadership
- 2:42position or their first like people leader promotion, when
- 2:47they come to me for that, since they're so ambitious and driven,
- 2:50typically we'll work out there for three to six months and they
- 2:52will get their promotion, get what it is that they need and
- 2:55that they want from the work that they've done.
- 2:56We create a plan and they get it.
- 2:57But the part that's really interesting that happens is
- 3:00since they're so driven and ambitious, they start to realize
- 3:02as they go up the ladder, as did I Wait a minute.
- 3:06I feel like I put so much effort, so much work into this
- 3:09organization. And, yeah, it's great that I'm
- 3:11getting promoted. And now I have, you know, a
- 3:13higher salary and a higher title.
- 3:14But I could be doing this for myself.
- 3:16And so a lot of the times my clients who work with me for
- 3:19that first three to six months, who then get their promotion,
- 3:22move up, get the pancreas, they start to realize, OK, I want to
- 3:25start planning for my future. In planning for their future.
- 3:27It may be that they want to work for themselves full time and
- 3:30they want to build that out now while they have their nine to
- 3:33five to help fund and keep them secure and, and create a plan
- 3:37for their future. Or they want to start to do both
- 3:40at the same time. Like, hey, I want to build a
- 3:42just a side business in general to bring in some additional
- 3:45income and for fun and for creativity.
- 3:47And so a lot of the times that's the next iteration of the
- 3:50clients that I work with is building something for
- 3:52themselves, either to eventually go into full time because they
- 3:55want flexibility and let's say to be able to travel, have
- 3:59location independence, OR just be able to be their own boss, be
- 4:03able to work from home, who knows.
- 4:04So sometimes there's that piece or the other piece.
- 4:06They just want to build something on the side that's fun
- 4:08for them. And So what we do when that does
- 4:11happen is they end up working with me for an excited period of
- 4:13time for us to focus in on that. But here's the thing that I want
- 4:16you to think about because I'm a big proponent for this.
- 4:18And also something that I lived when I built my business
- 4:21actually also still have my VP job.
- 4:23And so I was doing both for at least two years.
- 4:26I was doing both for two years before I went full time in my
- 4:28business. And so the reason why I did that
- 4:31for myself was said, if you are listening to this and you have
- 4:35any similar like background or or thoughts is of this when it
- 4:39comes to finance and security and stability.
- 4:42The thing is, is that I wanted to go really financially secure
- 4:45in order to leave. I had built an entire career.
- 4:48It's not like I just went one day and decided to jump into
- 4:51having a business at an early age.
- 4:53I had built, I don't know, 15 plus career when it came to what
- 4:58it is that I do. And so I had built the salary
- 5:01that went with that, the retirement plan that went with
- 5:03that, all that good stuff. So I wasn't going to just jump
- 5:05into a business without it feeling secure.
- 5:08And so for me, the steps of having a business for two years
- 5:11and then going into entrepreneurship full time
- 5:14entails, I want to make sure I had, you know, a certain amount
- 5:17of personal savings for my personal expenses, a certain
- 5:20amount of, you know, runway and traction for my business before
- 5:24I went into it. And there's nothing better than
- 5:26being able to show up in your business more securely because
- 5:30you have that foundation of your, of your, of your, your 9
- 5:34to 5, right, your day job. And then when you start to gain
- 5:37some traction, then you can go all in.
- 5:38So what this episode is about, if in case I haven't read the
- 5:41title yet, is how to land your first client before you even
- 5:44have a business, how to land your first client before you
- 5:48even have a business. And this is very important to me
- 5:51because, and I myself included, and a lot of entrepreneurs that
- 5:53I know as well, a big thing will come up.
- 5:55Well, how can I know that my business is real?
- 5:58How can I make a business if I don't have, you know, clients?
- 6:01What if I picked the wrong business?
- 6:03I need a website, I need the LLC.
- 6:04And these are all valid thoughts, but I want to
- 6:06normalize for you the reality of what you can do.
- 6:09So if you feel like I just need to create a website or finish
- 6:12it, no, you're good. Just wait.
- 6:14If you need to say like I have to wait until my LinkedIn is
- 6:16ready, no, you're good. So this is not about preparation
- 6:20when it comes to getting that first client before we could
- 6:23have a business. It is really about not allowing
- 6:26productive procrastination to get in the way.
- 6:29I'm going to say that one more time, Productive
- 6:31procrastination. So you feel like you're being
- 6:33productive. You're like, well, I'm building
- 6:35a website, I am creating a pitch deck.
- 6:37I'm, you know, making my LinkedIn better.
- 6:40If you have been continually taking these quote UN quote like
- 6:43little actions that you haven't gone in and done like the big
- 6:47stuff, I want you to be really weary if you are essentially
- 6:50procrastinating in a productive manner.
- 6:52And I say that with so much love because I have watched like so
- 6:55many brilliant overqualified women really spend not even just
- 6:59months, but like years where they are trying to build
- 7:03something, but they have not made a dollar yet because
- 7:05they're kind of actually scared of doing the actions and the
- 7:08items. It's going to move them forward
- 7:09to land 1. So what I want you to understand
- 7:11is that you're you're free good time, you're free.
- 7:13Your first client isn't going to come from building a website and
- 7:17your first client isn't necessarily going to come from
- 7:19having the most like perfect pitch check.
- 7:21It really isn't. It just come from having a
- 7:23conversation and starting with conversations first.
- 7:25That's something that I'm a big, big advocate for.
- 7:27And so this episode for you is for you.
- 7:29If you're like, I'm almost ready to start, but it's been taking
- 7:33you a little bit longer than you like to admit.
- 7:34And I want you to, you know, take some of these actions so
- 7:38you can one, notice what's going on potentially.
- 7:40And then how can you take some actions?
- 7:41Things that could be like productive, but really are a
- 7:44productive procrastination trap would be something where you're
- 7:47like, Oh, I'm just stuck on choosing my color palette or I'm
- 7:50not sure about my copy for my website or, and still designing
- 7:54the logo. Like that's all movement without
- 7:56risk. One more time.
- 7:58That's all movement, but it's without risk, right?
- 8:01It's like very safe. I'm hiding behind these things
- 8:04that don't necessarily expose me to somebody else.
- 8:06And so because you were still building, you've never had to
- 8:08face the fear of actually like putting yourself out there,
- 8:10right? Because it's the first time.
- 8:12So you haven't put yourself out there in your business, but yet.
- 8:14So that doesn't feel like that vulnerability, that level of
- 8:17exposure hasn't hit yet because you're taking these actions that
- 8:19are more so behind the scenes, right?
- 8:21So I just want you to realize that the brand does not
- 8:24necessarily get you the client when you're first starting out
- 8:26and you're just trying to get that first client a conversation
- 8:29really is what it is. And so I just don't want you
- 8:31spending months on like infrastructure for a business
- 8:34that has not made any money yet. And so I just want you to think
- 8:38about like, hey, I could just have one conversation with
- 8:40somebody and that could really be something that changes it for
- 8:43me of one for me to solidify what kind of business I actually
- 8:46like and enjoy. But too, that would be the way I
- 8:48would actually take action towards something that would
- 8:50potentially become something. And so it's not about like, oh,
- 8:53I'm not ready yet or you're almost ready.
- 8:55Like you have been ready. You are overqualified.
- 8:58So I just want you to realize that what actions are you
- 9:01taking? And are these actions in the
- 9:02space of of procrastination or are they actually moving you
- 9:04forward? And so let's go ahead and just
- 9:07think about how it's really about taking the step that's
- 9:10brave versus taking the step that's just busy.
- 9:13And so how to get your first client, This is what I want you
- 9:16to think about. Here are like a few steps that
- 9:18you can take to get a client. There's no website required,
- 9:21There's no logo needed, just three things.
- 9:23So the first thing I want you to do is I want you to write down
- 9:26the problem that you want to solve, right?
- 9:28So what is one problem you want to solve?
- 9:31And it's not like something simple, something like very
- 9:33specific and that you're like someone is speaking directly to
- 9:36me. So here are two ways to think
- 9:38about it. Either option one, what is
- 9:40something people go to you for? What is something people are
- 9:42always asking? Like hey, like how did you do
- 9:44that? Hey, you're so good at that.
- 9:46So either a common question you are asked for advice or a common
- 9:50compliment that you receive. And if you're like, I have 0
- 9:53idea, but I want you to text three to five of your friends or
- 9:56coworkers and say like, Hey, what do you feel like I'm an
- 10:00expert at? Or what do you feel like you
- 10:02could go to me for for advice? OK, Once you have a good idea of
- 10:06like what your natural talent is, whether it is from your
- 10:10friends giving you saying that this is what you're the best at
- 10:13giving advice on or what they go to you for or old colleagues or
- 10:15you just realize, wait, everyone's always asking me this
- 10:17question. So for example, like everyone's
- 10:19always asking me about, you know, ours, everyone's always
- 10:22asking me about promotions, all that good stuff.
- 10:26Then I want you think about open what is the problem that I could
- 10:28solve with that expertise? So think about like, OK, and
- 10:31everyone's coming to me for that.
- 10:32What problem are they having that they would need that kind
- 10:36of level of expertise? So I want you to get clear on
- 10:39what it is you can help with as well as what it is of who you
- 10:43would who you would help essentially.
- 10:45So what it is that you're known for that you can help with and
- 10:47then who needs that help? Who needs that solution?
- 10:50A lot of the time when we're first starting our business, we
- 10:52realize that the person who needs that was us a long time
- 10:55ago and we needed that support or maybe is like an organization
- 10:58or a client that we wish we could work with, right?
- 11:00So once you're clear on your expertise, what you're known for
- 11:04and then who you to be helping, right, or who needs that and
- 11:08what their problem is, then that will give you a good idea,
- 11:11right? Then I want you to think about
- 11:13outreach. And so I want you to think
- 11:15about, OK, now that I have an idea of who I would be helping
- 11:19and how I would help them, right?
- 11:20And what kind of questions they would be asking.
- 11:22OK, now how can I find more of those people?
- 11:24So you're somebody who's looking to work with, you know, in the
- 11:29tech space. Maybe there's something that you
- 11:31like about tech. Maybe it is something when it
- 11:33comes to you're more so, so interested in e-commerce.
- 11:36Maybe you're more so interested in the customer experience job.
- 11:39Maybe you're more so curious about AI then OK, who can you
- 11:44find? What companies or organizations
- 11:46can you find who work in that space and who are the founders
- 11:48that work there, right? Or people in roles that are
- 11:51similar that you're curious about that work or not curious
- 11:53about, but people who work there that could potentially be your
- 11:56ideal client and just reaching out to them, not to ask them to
- 11:59pitch them for what it is that you want to do and offer a
- 12:01service in, but just really to learn more about, Hey, I'm just
- 12:04trying to help more founders in the e-commerce space.
- 12:08And I'm really curious about how to integrate AI into websites.
- 12:13And I'd love to just understand for your e-commerce website,
- 12:16like what are the common problems and issues you're
- 12:18having? As I do this research.
- 12:19So see, it's like very much like I'm interested in your brand
- 12:23because of I'm interested in AI. I want to have a meeting with
- 12:26you just understand like what your current issues are as I
- 12:28continue to do research in this. That's it.
- 12:30You are in the research lane. That is it.
- 12:33And The thing is, is that this curiosity based outreach changes
- 12:36so much because versus you being focused on, I'm trying to land a
- 12:39client, I'm trying to book something.
- 12:40You're just trying to learn more about them and learning more
- 12:43about them, right? And what's working for them,
- 12:45what problems they have is #1 market research.
- 12:47You understand your business better.
- 12:49Number 2, they get to just meet you in a very low stakes way
- 12:52versus being like, Oh my gosh, another cold pitch coming in my
- 12:55inbox. They're excited to meet you
- 12:57because oh, this person's like curious about what it is that
- 12:59them doing and they want to know, you know, what's working,
- 13:01what's not, and they just want to meet that is coming from a
- 13:03place of curiosity. And then, and then you get to
- 13:07talk about yourself, introduce yourself.
- 13:08They get to know you for who you are and that is so much more
- 13:10genuine. And if it goes from there, it
- 13:12goes from there. That's what I want you to do
- 13:14when it comes to just curity, pure curiosity based outreach.
- 13:17I have so many clients that have done this.
- 13:19They've ultimately LED them getting clients right.
- 13:21So you name it, whether it's in the media space, whether it is
- 13:24in the app space, whether it is in the beauty space, I've had
- 13:27multiple clients be able to do this as well as myself.
- 13:30So this is something you're kind of curious about and you're
- 13:32like, come talk to me because we make this happen very easily.
- 13:36Now the next piece is how can you use expert networks?
- 13:40This is another big thing too. I will always ask my clients,
- 13:43you know, not just to like network Willy nilly, but like to
- 13:46think about who are the experts in that space and do you have
- 13:49community in those spaces? And a lot of times we don't,
- 13:52right? A lot of the times we don't have
- 13:53that community built in. I have many, many, many a client
- 13:56who will say I have zero network.
- 13:58And so a lot, all the times they work together is building out
- 14:00that network and building out that network will be OK.
- 14:03Let's identify who it is that you want to help and what spaces
- 14:06are they in, right? Is it a certain kind of
- 14:09membership that they're in? Is it a, a certain kind of meet
- 14:11up that they join? Is it a, a certain kind of event
- 14:14or cons that they have? And then we talk about how to
- 14:16get you in there and start to nurture and build relationships.
- 14:19So you're exposing yourself to that industry, right?
- 14:22And that again is no pitch, no proposal, no website, just being
- 14:25able to take the time to gather the knowledge and bring in more
- 14:29knowledge and meet people. And this is the fastest way
- 14:32because you're able to just introduce yourself, talk about
- 14:34yourself, learn about them, and then that brings that connection
- 14:38together. People want to work with people
- 14:39because of relationships, right? Like there are so many different
- 14:42coaches out there. People are not picking me
- 14:44because I have like the most perfect marketing.
- 14:46They're picking me because they get to meet me, understand me
- 14:49and connect to me. So same thing with my one of my
- 14:51clients who she works in the marketing space.
- 14:53She gets it done right? Like when people talk to her,
- 14:56they learn about her expertise and her experience.
- 14:58They want to work with with her. And she doesn't have like a
- 15:01fancy website or anything crazy like that.
- 15:03And which is bananas because I looked at what she does.
- 15:05I was like, you have really nothing.
- 15:07But she has built her relationships just by reaching
- 15:09out and talking. And that as is as a woman that
- 15:12is an immigrant in the United States.
- 15:13So listen, if she can move here by herself and make it happen, I
- 15:16believe in you to do it too. So just know that I really want
- 15:19you to think about it doesn't have to be about pitching
- 15:22something about being in genuine.
- 15:23It's about understanding what it is you've got that you can help
- 15:26with, who it is you want to help and how you want to help them
- 15:29understanding what their problems and challenges are,
- 15:31being able to identify where are they currently?
- 15:34Do they go to certain member membership groups?
- 15:37Do they go to certain events? They go to conferences and
- 15:39putting yourself there and not pitching yourself, but just
- 15:41introducing yourself and what is your why, why are you doing this
- 15:44work? Who are you?
- 15:45How do you help? That's the biggest entry point
- 15:47or to make it happen. Just to create some, you know,
- 15:50visibility on yourself. And again, I'm I'm going to
- 15:52challenge like that is the way to take a brave action right
- 15:56steps forward. We can live in a research and
- 15:59and procrastination all day, but that's not going to do anything
- 16:02for you. And you have been so
- 16:05overqualified for so long and the things it is that you want
- 16:07to do that we start to think that we have to have everything
- 16:10perfect and it's not just on you.
- 16:12That's like a societal thing. But let's break it right And we
- 16:15break it by taking that step forward.
- 16:16So I just want you to know that you don't have to like burn
- 16:18everything down to land your first client and you don't have
- 16:21to have an entire business built out.
- 16:22So land your first client. You don't have to have an LLC or
- 16:25a website or a logo or any of that stuff.
- 16:27You can go ahead and just start by one point.
- 16:30You might have that client and love it and go all in, or you
- 16:33might have that client. I'm like, I want to like pivot
- 16:35to what it is that I do, but it's just about taking that
- 16:37first step for sure. And so I have, I have a client
- 16:41who still to this day has no website whatsoever, has gone
- 16:45through just building out relationships from past
- 16:48corporations that she worked with and just reaching out to
- 16:50them as well, just putting herself out there.
- 16:52I have another client who I was pushing like, I want you to join
- 16:55a very niche, like a membership. So that way you can meet people
- 16:58who are really, really close in your industry doing what it is
- 17:00that you do. The moment of her joining just
- 17:02have to do anything. People actually reach out to her
- 17:04to learn about her, which is amazing.
- 17:06And so just knowing that you have to be able to find your
- 17:08thing and then everything evolves and you can builds it.
- 17:11So I have had clients who we work together and they find a
- 17:14special Co working space, which leads to opportunities or they
- 17:16find a special membership that helps them find opportunities.
- 17:19They are able to reconnect and with some past connections and
- 17:22they're able to create opportunities.
- 17:23It is super possible and you can do it without all those crazy
- 17:26things. And So what I want you to
- 17:28realize is that this is what changes when you have your first
- 17:30client. It's not that like, Oh my gosh,
- 17:33I have all the money in the world now.
- 17:34It's when you land your first client.
- 17:36It's that OK, yeah, the money is great.
- 17:39I was paid for my service, but it's who you become in that
- 17:42moment. You stop being someone who is
- 17:44thinking about consulting or thinking about building a
- 17:47business. You've built a business, right?
- 17:49That's an identity shift that is so important.
- 17:51Identity shift does not happen from building like one small
- 17:54thing. It comes from having someone
- 17:56who's paying you and exchanging, you know, money for a service
- 17:59and for what you know. And once that happens, it starts
- 18:02to trickle in of like, OK, what do I want my brand to be?
- 18:05OK? What do I want my offers to be?
- 18:06OK? What do I want to price?
- 18:08And that becomes so much easier to build because you now are
- 18:10building from evidence, not hope not, you know, scenario ABCD.
- 18:15You're building from actual evidence and you're doing it
- 18:18from living it. So when someone's like, I want
- 18:20to build an entire an onboarding workflow, I'm like, you haven't
- 18:24had a client go through. So you need to you can outline
- 18:28it, sure, but you're never going to know if you like it or not
- 18:30until you get a client. And so once you get a client
- 18:32come in, you'll know what your boundaries are, what you are
- 18:34comfortable with, but you're not.
- 18:35I have one client who we were working on her contract, right,
- 18:38her contract for with some of these big major corporation
- 18:41she's working with. And I said to her like, it's OK,
- 18:43you have version A of your contract and every single time
- 18:46something happens, that is a new clause in the contract, right?
- 18:48Of you know, what you need in order to feel comfortable when
- 18:51you're working, whether that is the the reply times you're
- 18:54comfortable with, with the format that you're comfortable
- 18:56with, you know, with the kind of materials you need in order to
- 18:58get started. So, but now, you know, because
- 19:00you had people go through the cycle.
- 19:01So don't get stuck on having everything perfect in a tide
- 19:05bow. Get somebody in who's paying you
- 19:07so you can have the evidence that this is possible.
- 19:09And so I know you're ready and I know you're over waiting like
- 19:13for months and years. Do I get started?
- 19:15Do I get started? Like if you have that just in
- 19:19tinkling that you want to build something, book a call.
- 19:22Like why not? The call is free.
- 19:24You get to meet me and we get to meet each other and we get to
- 19:26have fun. So I would say go to
- 19:28dannytan.com, that's DA mitan.com and book a discovery
- 19:32call. You go to contact and you go
- 19:33ahead and you book a call with me and it's a 60 minute call.
- 19:37And in the course of that call for 30 minutes or so, we are
- 19:40going through and understanding like what are your goals?
- 19:43What is it that you want to do? What is it that you're not sure
- 19:45about? And then I'm creating a custom
- 19:47plan for you of what it's like to work together.
- 19:48And we can work together for the length of either three or six
- 19:51months, depending on your goal. I'll always see your
- 19:52recommendation, but ultimately the choice is yours.
- 19:55And that's the beautiful thing. You can stop living in like
- 19:57procrastination or what it shoulda coulda and actually take
- 20:01action towards what it is that you want and in a time that is
- 20:04absolutely. Bananas when it comes to what's
- 20:07going on in the world. There's nothing better than be
- 20:09able to take more control in your life of what it is you want
- 20:12to do, where you want to do it, who you want to do it with than
- 20:14starting the idea of building your business.
- 20:16And it's totally cool to have a nine to five and to have your
- 20:19day job. But it's even better to know
- 20:20that you can build something on the side.
- 20:22And that could always be your backup plan.
- 20:23It's something you want to go into or that you want to have
- 20:25fun with or you want to explore. And I think it's the most
- 20:27amazing thing to have the ability and the skill to
- 20:30understand how to build a business.
- 20:31I think that's an amazing skill set to have an experience to
- 20:34have. So whether you decide to have it
- 20:36for three months, six months, no months, you know, at least you
- 20:38tried it out once. I think that's way more
- 20:40important and impactful for what is you can do.
- 20:42So I tell you, come with a call, we'll talk about a plan to get
- 20:47you your first client and all you need is a conversation.
- 20:49So I will catch you in the next episode and I will talk to you
- 20:53soon.