Latest / Omni Talk Retail / Computer Vision Deployment Disasters: Your Playbook On How To Avoid Them | Ask An Expert

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Computer Vision Deployment Disasters: Your Playbook On How To Avoid Them | Ask An Expert · Omni Talk Retail

• 0:00
  Foreign.
• 0:08
  Hello,
• 0:08
  and
• 0:08
  welcome
• 0:09
  to
• 0:09
  another
• 0:09
  exciting
• 0:09
  and
• 0:10
  elucidating
• 0:10
  episode
• 0:11
  of
• 0:11
  the
• 0:11
  Omnitalk
• 0:12
  Ask
• 0:12
  An
• 0:12
  Expert
• 0:12
  series.
• 0:13
  I'm
• 0:13
  one
• 0:13
  of
• 0:13
  your
• 0:13
  co
• 0:14
  hosts
• 0:14
  for
• 0:14
  today's
• 0:14
  interview,
• 0:15
  Anne
• 0:15
  Mazinga.
• 0:16
  And
• 0:16
  I'm
• 0:16
  one
• 0:16
  of
• 0:17
  your
• 0:17
  other
• 0:17
  co
• 0:17
  hosts,
• 0:17
  Chris
• 0:18
  Walton.
• 0:18
  And
• 0:19
  we
• 0:19
  are
• 0:19
  the
• 0:19
  founders
• 0:19
  of
• 0:20
  omnitalk,
• 0:20
  the
• 0:20
  fast
• 0:20
  growing
• 0:21
  retail
• 0:21
  media
• 0:21
  organization
• 0:22
  that
• 0:22
  is
• 0:22
  all
• 0:22
  about
• 0:23
  the
• 0:23
  companies,
• 0:23
  the
• 0:24
  technologies,
• 0:24
  and
• 0:24
  the
• 0:24
  people
• 0:25
  that
• 0:25
  are
• 0:25
  coming
• 0:25
  together
• 0:26
  to
• 0:26
  shape
• 0:26
  the
• 0:26
  future
• 0:27
  of
• 0:27
  retail.
• 0:27
  And
• 0:28
  now
• 0:28
  we
• 0:29
  spent
• 0:29
  all
• 0:30
  fall
• 0:31
  at
• 0:31
  a
• 0:31
  plethora
• 0:32
  of
• 0:32
  retail
• 0:32
  conferences,
• 0:33
  as
• 0:33
  I'm
• 0:33
  sure
• 0:34
  many
• 0:34
  of
• 0:34
  you
• 0:34
  did,
• 0:34
  from
• 0:35
  grocery
• 0:35
  shop
• 0:35
  to
• 0:36
  shop
• 0:36
  talk
• 0:36
  to
• 0:36
  NRF
• 0:37
  Paris,
• 0:37
  you
• 0:38
  name
• 0:38
  it.
• 0:38
  And
• 0:39
  one
• 0:39
  of
• 0:39
  the
• 0:40
  most
• 0:40
  talked
• 0:40
  about
• 0:40
  technologies
• 0:41
  at
• 0:42
  those
• 0:42
  conferences
• 0:43
  that's
• 0:43
  being
• 0:43
  deployed
• 0:44
  and
• 0:44
  tested
• 0:44
  today
• 0:45
  is
• 0:45
  computer
• 0:45
  vision.
• 0:46
  But
• 0:46
  between
• 0:47
  the
• 0:47
  fanfare
• 0:48
  and
• 0:48
  the
• 0:48
  vendor
• 0:49
  promises,
• 0:49
  it's
• 0:50
  still
• 0:50
  a
• 0:50
  very
• 0:51
  difficult
• 0:52
  technology
• 0:52
  to
• 0:52
  deploy.
• 0:53
  Even
• 0:53
  Amazon,
• 0:55
  one
• 0:55
  of
• 0:55
  the
• 0:55
  kings
• 0:56
  of
• 0:56
  the
• 0:56
  industry,
• 0:56
  has
• 0:57
  had
• 0:57
  several
• 0:58
  issues
• 0:58
  with
• 0:59
  some
• 0:59
  of
• 0:59
  their
• 1:00
  computer
• 1:01
  vision
• 1:01
  technology.
• 1:02
  So
• 1:03
  now
• 1:04
  that
• 1:04
  you've
• 1:04
  started
• 1:05
  your
• 1:05
  investigation,
• 1:06
  you've
• 1:06
  walked
• 1:06
  through
• 1:06
  the
• 1:07
  halls,
• 1:07
  you've
• 1:07
  met
• 1:07
  your
• 1:08
  vendors,
• 1:08
  you
• 1:08
  got
• 1:08
  your
• 1:09
  projects
• 1:09
  greenlit.
• 1:10
  We
• 1:10
  wanted
• 1:10
  to
• 1:10
  provide
• 1:11
  you
• 1:11
  all
• 1:11
  with
• 1:11
  an
• 1:11
  opportunity
• 1:12
  to
• 1:12
  learn
• 1:12
  from
• 1:13
  two
• 1:13
  experts
• 1:14
  who
• 1:14
  developed
• 1:14
  a
• 1:15
  playbook
• 1:15
  for
• 1:15
  how
• 1:15
  to
• 1:16
  approach
• 1:16
  these
• 1:17
  computer
• 1:17
  vision
• 1:17
  projects
• 1:18
  successfully
• 1:20
  and
• 1:20
  to
• 1:20
  learn
• 1:21
  from
• 1:21
  some
• 1:21
  of
• 1:21
  the
• 1:21
  mistakes
• 1:22
  that
• 1:22
  some,
• 1:22
  some
• 1:23
  people
• 1:23
  have
• 1:23
  made
• 1:23
  already.
• 1:24
  So
• 1:24
  it
• 1:24
  is
• 1:24
  with
• 1:25
  that
• 1:25
  that
• 1:25
  I'd
• 1:25
  like
• 1:26
  to
• 1:26
  introduce
• 1:27
  Joe
• 1:27
  Serrano,
• 1:28
  the
• 1:28
  global
• 1:28
  managing
• 1:29
  partner
• 1:29
  for
• 1:29
  retail
• 1:30
  and
• 1:30
  CPG,
• 1:30
  and
• 1:31
  Dan
• 1:31
  Horton,
• 1:32
  the
• 1:32
  VP
• 1:32
  of
• 1:32
  engineering
• 1:33
  and
• 1:33
  delivery
• 1:34
  at
• 1:34
  HTech.
• 1:35
  Joe,
• 1:36
  Dan,
• 1:36
  welcome
• 1:37
  to
• 1:37
  the
• 1:37
  show.
• 1:38
  Joe,
• 1:38
  you're
• 1:38
  a
• 1:38
  longtime
• 1:39
  friend
• 1:39
  of
• 1:39
  ours.
• 1:39
  We're
• 1:40
  excited
• 1:40
  to
• 1:40
  have
• 1:40
  you
• 1:40
  on
• 1:41
  Omni
• 1:41
  Talk
• 1:42
  Retail.
• 1:43
  How
• 1:43
  are
• 1:43
  you
• 1:43
  feeling
• 1:44
  about
• 1:44
  today's
• 1:44
  episode?
• 1:45
  Are
• 1:45
  you
• 1:45
  ready
• 1:45
  to
• 1:46
  give
• 1:46
  us
• 1:46
  your
• 1:46
  playbook?
• 1:47
  Of
• 1:47
  course
• 1:47
  I
• 1:48
  am,
• 1:48
  man.
• 1:48
  Yes.
• 1:49
  It's
• 1:49
  been
• 1:49
  great
• 1:49
  to
• 1:49
  know.
• 1:50
  What,
• 1:50
  have
• 1:50
  we
• 1:50
  known
• 1:50
  each
• 1:50
  other
• 1:50
  eight
• 1:51
  or
• 1:51
  nine
• 1:51
  years?
• 1:51
  Probably
• 1:52
  back
• 1:52
  when
• 1:52
  you
• 1:53
  were
• 1:54
  building
• 1:54
  that
• 1:54
  store
• 1:54
  of
• 1:54
  the
• 1:55
  future
• 1:55
  at
• 1:55
  Target
• 1:55
  and
• 1:56
  I
• 1:56
  was
• 1:56
  a
• 1:56
  highly
• 1:57
  caffeinated
• 1:57
  founder
• 1:58
  trying
• 1:58
  to
• 1:58
  do
• 1:58
  a
• 1:58
  pilot
• 1:59
  with
• 1:59
  you
• 1:59
  guys.
• 1:59
  And
• 2:00
  we've
• 2:00
  been
• 2:00
  friends
• 2:00
  ever
• 2:01
  since
• 2:01
  and
• 2:02
  been
• 2:02
  following
• 2:03
  along.
• 2:03
  So
• 2:03
  I'm
• 2:04
  excited
• 2:04
  to
• 2:04
  talk
• 2:04
  about,
• 2:05
  you
• 2:05
  know,
• 2:05
  computer
• 2:06
  vision
• 2:06
  here
• 2:06
  at
• 2:06
  htec.
• 2:07
  Awesome.
• 2:08
  And
• 2:08
  Dan,
• 2:09
  you're
• 2:09
  a
• 2:09
  first
• 2:09
  timer
• 2:10
  on
• 2:10
  the
• 2:10
  show.
• 2:10
  We're
• 2:10
  excited
• 2:10
  to
• 2:11
  have
• 2:11
  you
• 2:11
  as
• 2:11
  well.
• 2:12
  You've
• 2:12
  got
• 2:12
  the
• 2:12
  perfect
• 2:13
  podcast
• 2:13
  studio
• 2:14
  set
• 2:14
  up
• 2:14
  already,
• 2:15
  so
• 2:15
  I
• 2:15
  know
• 2:15
  it's
• 2:15
  going
• 2:16
  to
• 2:16
  be
• 2:16
  a
• 2:16
  successful
• 2:16
  event.
• 2:17
  Yeah,
• 2:17
  I'm
• 2:18
  looking
• 2:18
  forward
• 2:18
  to
• 2:18
  talking
• 2:19
  to
• 2:19
  you
• 2:19
  too.
• 2:19
  I
• 2:19
  just
• 2:19
  think
• 2:20
  this
• 2:20
  is
• 2:20
  a
• 2:20
  great
• 2:20
  topic
• 2:21
  and
• 2:21
  I
• 2:21
  really
• 2:21
  appreciate
• 2:21
  you
• 2:22
  having
• 2:22
  us
• 2:22
  on.
• 2:22
  Yeah,
• 2:22
  it's
• 2:23
  a
• 2:23
  really
• 2:23
  interesting
• 2:23
  topic
• 2:23
  and
• 2:24
  it's
• 2:24
  a
• 2:24
  really
• 2:24
  great
• 2:24
  intro
• 2:24
  too.
• 2:25
  Ed,
• 2:25
  I
• 2:25
  loved
• 2:25
  how
• 2:25
  you
• 2:26
  did
• 2:26
  that.
• 2:26
  So
• 2:26
  before
• 2:27
  we
• 2:27
  get
• 2:27
  started,
• 2:27
  just
• 2:28
  a
• 2:28
  quick
• 2:28
  reminder,
• 2:28
  for
• 2:28
  those
• 2:29
  watching
• 2:29
  live
• 2:29
  on
• 2:29
  LinkedIn,
• 2:30
  please
• 2:30
  remember
• 2:31
  to
• 2:31
  ask
• 2:31
  your
• 2:31
  questions
• 2:32
  of
• 2:32
  Joe
• 2:32
  and
• 2:32
  Dan
• 2:33
  at
• 2:33
  any
• 2:33
  time
• 2:34
  via
• 2:34
  the
• 2:34
  chat
• 2:35
  session
• 2:35
  window
• 2:35
  in
• 2:36
  LinkedIn,
• 2:36
  just
• 2:37
  to
• 2:37
  the
• 2:37
  right
• 2:37
  hand
• 2:37
  side
• 2:38
  of
• 2:38
  your
• 2:38
  screen.
• 2:39
  All
• 2:39
  right,
• 2:39
  before
• 2:39
  we
• 2:39
  dive
• 2:40
  into
• 2:40
  the
• 2:40
  questions,
• 2:41
  Joe
• 2:41
  and
• 2:41
  Dan,
• 2:41
  I'd
• 2:42
  love
• 2:42
  for
• 2:42
  each
• 2:42
  of
• 2:42
  you
• 2:42
  to
• 2:42
  give
• 2:43
  us
• 2:43
  a
• 2:43
  little
• 2:43
  bit
• 2:43
  about
• 2:43
  your
• 2:44
  backgrounds
• 2:44
  and
• 2:45
  also
• 2:45
  to
• 2:45
  tell
• 2:46
  us
• 2:46
  about
• 2:46
  your
• 2:46
  roles
• 2:47
  at
• 2:47
  htec.
• 2:48
  Joe,
• 2:48
  why
• 2:48
  don't
• 2:48
  you
• 2:49
  go
• 2:49
  first?
• 2:49
  You
• 2:49
  bet.
• 2:50
  I
• 2:50
  mean,
• 2:50
  I've
• 2:50
  been
• 2:50
  on
• 2:50
  both
• 2:51
  sides
• 2:51
  of
• 2:51
  the
• 2:51
  table
• 2:51
  a
• 2:52
  lot
• 2:52
  of
• 2:52
  my
• 2:52
  career
• 2:52
  was
• 2:53
  a
• 2:53
  startup
• 2:53
  founder
• 2:54
  pitching
• 2:55
  retailers.
• 2:55
  Then
• 2:56
  my
• 2:56
  wife
• 2:56
  said
• 2:56
  it's
• 2:57
  time
• 2:57
  to
• 2:57
  go
• 2:57
  collect
• 2:57
  a
• 2:57
  paycheck
• 2:58
  after
• 2:59
  the
• 3:00
  Target
• 3:00
  debacle.
• 3:00
  We
• 3:01
  don't
• 3:01
  need
• 3:01
  to
• 3:01
  go
• 3:01
  into
• 3:01
  that
• 3:01
  right
• 3:02
  A
• 3:02
  little
• 3:02
  bit.
• 3:02
  But
• 3:04
  I
• 3:04
  joined
• 3:04
  Best
• 3:04
  Buy
• 3:05
  where
• 3:05
  I
• 3:05
  led
• 3:05
  innovation,
• 3:06
  emerging
• 3:06
  technology
• 3:06
  partnerships
• 3:07
  and
• 3:08
  the
• 3:08
  digital
• 3:08
  strategy
• 3:09
  for
• 3:09
  stores
• 3:09
  of
• 3:09
  the
• 3:09
  future.
• 3:10
  And
• 3:10
  then
• 3:10
  later
• 3:10
  joined
• 3:11
  Macy's
• 3:11
  where
• 3:11
  I
• 3:11
  led
• 3:12
  the
• 3:13
  launch
• 3:13
  and
• 3:13
  scale
• 3:14
  of
• 3:14
  their
• 3:14
  third
• 3:14
  party
• 3:15
  E
• 3:15
  commerce
• 3:15
  marketplace.
• 3:17
  A
• 3:17
  lot
• 3:17
  of
• 3:17
  playing
• 3:18
  in
• 3:18
  the
• 3:18
  space
• 3:18
  of
• 3:19
  full
• 3:19
  Omni
• 3:20
  Channel
• 3:20
  for
• 3:20
  me.
• 3:21
  So
• 3:21
  I've
• 3:21
  really
• 3:22
  seen
• 3:22
  like
• 3:22
  between
• 3:22
  stores
• 3:23
  and
• 3:23
  how
• 3:24
  those
• 3:24
  connective
• 3:24
  tissues
• 3:25
  work
• 3:25
  together.
• 3:26
  I'm
• 3:26
  at
• 3:26
  htech
• 3:27
  now
• 3:28
  because
• 3:28
  I
• 3:28
  found,
• 3:29
  finally
• 3:29
  found
• 3:29
  a
• 3:30
  firm
• 3:30
  that
• 3:30
  can
• 3:31
  move
• 3:31
  fast
• 3:31
  in
• 3:32
  innovation
• 3:32
  and
• 3:32
  can
• 3:33
  build
• 3:33
  things
• 3:33
  right
• 3:34
  the
• 3:34
  first
• 3:34
  time
• 3:34
  and
• 3:35
  that
• 3:35
  builds
• 3:36
  software
• 3:36
  and
• 3:36
  hardware
• 3:37
  and
• 3:37
  embedded
• 3:38
  systems
• 3:39
  to
• 3:39
  address
• 3:39
  these
• 3:40
  issues
• 3:40
  that
• 3:40
  I've
• 3:40
  always
• 3:41
  wanted
• 3:41
  to
• 3:41
  tackle
• 3:42
  and
• 3:42
  harmonize
• 3:43
  across
• 3:44
  stores.
• 3:44
  So
• 3:45
  I'm
• 3:45
  really
• 3:45
  excited
• 3:45
  to
• 3:46
  be
• 3:46
  leading
• 3:46
  a
• 3:47
  retail
• 3:47
  at
• 3:47
  htec,
• 3:48
  to
• 3:48
  be
• 3:48
  able
• 3:48
  to
• 3:48
  bring
• 3:49
  that
• 3:49
  to
• 3:49
  life
• 3:49
  now.
• 3:49
  Yeah.
• 3:50
  Joe,
• 3:50
  you're
• 3:50
  one
• 3:50
  of
• 3:50
  my
• 3:50
  go
• 3:51
  tos
• 3:51
  based
• 3:51
  on
• 3:51
  your
• 3:52
  steep,
• 3:52
  your,
• 3:53
  your
• 3:53
  very
• 3:53
  deep
• 3:54
  and
• 3:54
  steep
• 3:54
  background
• 3:55
  in
• 3:55
  retail
• 3:56
  in
• 3:56
  terms
• 3:56
  of,
• 3:57
  you
• 3:57
  know,
• 3:57
  how
• 3:57
  you
• 3:57
  think
• 3:58
  about
• 3:58
  things.
• 3:58
  I
• 3:58
  always
• 3:58
  like
• 3:58
  to
• 3:59
  query
• 3:59
  you
• 3:59
  whenever
• 4:00
  there's
• 4:00
  a
• 4:00
  question
• 4:00
  on
• 4:01
  my
• 4:01
  mind
• 4:01
  in
• 4:01
  terms
• 4:01
  of
• 4:01
  how
• 4:01
  to
• 4:02
  approach
• 4:02
  the
• 4:02
  situation.
• 4:02
  So
• 4:03
  I'm
• 4:03
  excited
• 4:03
  to
• 4:03
  talk
• 4:03
  to
• 4:03
  you
• 4:04
  today.
• 4:04
  Dan,
• 4:04
  how
• 4:04
  about
• 4:05
  you?
• 4:05
  What's
• 4:05
  your
• 4:05
  background
• 4:05
  and
• 4:06
  what's
• 4:06
  your
• 4:06
  role?
• 4:06
  I
• 4:06
  was
• 4:06
  just
• 4:07
  thinking
• 4:07
  as
• 4:07
  you
• 4:07
  were
• 4:07
  saying
• 4:08
  that
• 4:08
  and
• 4:08
  screwed
• 4:08
  myself
• 4:08
  up
• 4:09
  just
• 4:09
  because
• 4:10
  you,
• 4:10
  you
• 4:11
  basically
• 4:11
  said
• 4:11
  he's
• 4:11
  your
• 4:11
  go
• 4:12
  to
• 4:12
  guy.
• 4:14
  Dan
• 4:14
  Horton,
• 4:15
  it's
• 4:15
  a
• 4:15
  pleasure
• 4:15
  to
• 4:15
  meet
• 4:15
  you
• 4:16
  two
• 4:16
  here.
• 4:16
  I
• 4:16
  am
• 4:16
  the
• 4:17
  vice
• 4:17
  president
• 4:17
  of
• 4:17
  IND
• 4:18
  at
• 4:18
  hte
• 4:20
  and
• 4:20
  from
• 4:20
  my
• 4:20
  background
• 4:21
  I've
• 4:21
  spent
• 4:21
  about
• 4:22
  three
• 4:22
  decades
• 4:23
  working
• 4:23
  at
• 4:24
  the
• 4:24
  intersection
• 4:24
  of
• 4:25
  retail.
• 4:25
  As
• 4:25
  I
• 4:25
  say
• 4:26
  because
• 4:26
  I've
• 4:26
  been
• 4:26
  a
• 4:26
  business
• 4:27
  owner,
• 4:28
  I've
• 4:28
  been
• 4:28
  an
• 4:29
  architect,
• 4:29
  both
• 4:30
  software
• 4:30
  solution
• 4:31
  and
• 4:31
  enterprise
• 4:32
  as
• 4:32
  well
• 4:32
  as
• 4:32
  a
• 4:33
  consultant
• 4:33
  for
• 4:33
  that
• 4:34
  30
• 4:34
  something
• 4:35
  years
• 4:35
  now.
• 4:35
  Getting
• 4:35
  old,
• 4:36
  it's
• 4:36
  getting
• 4:36
  gray
• 4:36
  and
• 4:37
  I
• 4:38
  had
• 4:38
  the
• 4:38
  opportunity
• 4:39
  and
• 4:39
  I'm
• 4:39
  very
• 4:39
  grateful
• 4:40
  of
• 4:40
  it
• 4:40
  over
• 4:40
  those
• 4:41
  years
• 4:41
  to
• 4:41
  help
• 4:42
  modernize
• 4:44
  major
• 4:44
  retailers
• 4:45
  in
• 4:45
  different
• 4:45
  ways,
• 4:45
  whether
• 4:46
  it
• 4:46
  was
• 4:46
  legacy
• 4:46
  modernization
• 4:47
  that
• 4:47
  we've
• 4:47
  all
• 4:47
  touched
• 4:48
  on
• 4:49
  or,
• 4:49
  you
• 4:50
  know,
• 4:50
  store
• 4:51
  operations,
• 4:51
  vendor
• 4:52
  management,
• 4:52
  pricing
• 4:53
  and
• 4:53
  promo.
• 4:54
  MO
• 4:54
  Took
• 4:54
  years
• 4:55
  of
• 4:55
  my
• 4:55
  life
• 4:55
  doing
• 4:55
  some
• 4:56
  of
• 4:56
  that,
• 4:56
  but
• 4:56
  it's
• 4:57
  kind
• 4:57
  of
• 4:57
  cool.
• 4:57
  I've
• 4:57
  looked
• 4:58
  back
• 4:58
  and
• 4:58
  realized
• 4:59
  that
• 4:59
  I've
• 4:59
  probably
• 5:00
  touched
• 5:00
  pretty
• 5:00
  much
• 5:00
  every
• 5:01
  system
• 5:01
  that's
• 5:01
  in
• 5:02
  a
• 5:02
  retail
• 5:02
  environment,
• 5:03
  and
• 5:03
  I've
• 5:03
  either
• 5:04
  built
• 5:04
  one
• 5:04
  from
• 5:04
  scratch,
• 5:05
  worked
• 5:05
  off
• 5:05
  of
• 5:06
  one,
• 5:06
  or
• 5:06
  tried
• 5:06
  to
• 5:06
  repair
• 5:07
  one.
• 5:07
  And
• 5:08
  it
• 5:08
  gives
• 5:08
  a
• 5:08
  very
• 5:09
  unique
• 5:09
  perspective.
• 5:10
  The
• 5:11
  really
• 5:11
  cool
• 5:11
  thing
• 5:12
  now
• 5:12
  is
• 5:12
  I
• 5:12
  have
• 5:13
  the
• 5:13
  opportunity,
• 5:13
  working
• 5:14
  here
• 5:14
  at
• 5:14
  htec
• 5:15
  with
• 5:15
  the
• 5:15
  group
• 5:15
  and
• 5:15
  our
• 5:15
  teams,
• 5:16
  to
• 5:16
  reimagine
• 5:17
  what
• 5:18
  the
• 5:19
  physical
• 5:19
  store
• 5:19
  looks
• 5:20
  like
• 5:20
  in
• 5:20
  the
• 5:21
  future.
• 5:21
  So
• 5:22
  where
• 5:22
  are
• 5:22
  we
• 5:22
  going
• 5:22
  with
• 5:23
  this
• 5:23
  and
• 5:24
  where
• 5:24
  it's
• 5:24
  going
• 5:24
  to
• 5:24
  be?
• 5:25
  So
• 5:25
  you're
• 5:25
  talking
• 5:25
  edge
• 5:26
  tech,
• 5:26
  you're
• 5:26
  talking
• 5:27
  AR
• 5:27
  VR,
• 5:27
  you're
• 5:27
  talking
• 5:28
  robotics,
• 5:28
  you're
• 5:28
  talking
• 5:29
  IoT
• 5:29
  and
• 5:29
  then
• 5:30
  computer
• 5:30
  vision,
• 5:30
  like
• 5:30
  we're
• 5:31
  talking
• 5:31
  about
• 5:31
  today.
• 5:31
  The
• 5:32
  thing
• 5:32
  I
• 5:32
  think
• 5:32
  is
• 5:32
  really
• 5:32
  cool
• 5:33
  about
• 5:33
  that
• 5:33
  is
• 5:33
  we
• 5:34
  forget
• 5:34
  that
• 5:34
  the
• 5:34
  physical
• 5:35
  store
• 5:35
  is
• 5:35
  still
• 5:36
  80%
• 5:36
  of
• 5:36
  the
• 5:36
  revenue
• 5:37
  for
• 5:37
  most
• 5:37
  retailers.
• 5:38
  Right.
• 5:39
  HTech
• 5:39
  in
• 5:40
  itself,
• 5:40
  I
• 5:40
  think,
• 5:40
  is
• 5:40
  interesting
• 5:41
  because
• 5:42
  we
• 5:42
  come
• 5:42
  from
• 5:42
  a
• 5:42
  background,
• 5:43
  like
• 5:43
  Joe
• 5:43
  said,
• 5:45
  of
• 5:45
  embedded
• 5:46
  engineering
• 5:47
  hardware
• 5:47
  and
• 5:47
  software.
• 5:48
  So
• 5:49
  it
• 5:49
  leads
• 5:49
  us
• 5:49
  in
• 5:49
  a
• 5:49
  very
• 5:49
  unique
• 5:50
  place
• 5:50
  to
• 5:51
  look
• 5:51
  at
• 5:51
  this,
• 5:52
  this
• 5:52
  space
• 5:52
  with
• 5:53
  computer
• 5:53
  vision
• 5:54
  and
• 5:54
  store
• 5:54
  of
• 5:54
  the
• 5:54
  future.
• 5:55
  And
• 5:55
  because
• 5:56
  we
• 5:56
  can
• 5:56
  look
• 5:56
  at
• 5:56
  everything
• 5:57
  from
• 5:57
  the
• 5:57
  physical
• 5:58
  devices,
• 5:58
  like
• 5:59
  the
• 5:59
  camera
• 5:59
  systems
• 6:00
  and
• 6:00
  all
• 6:00
  the
• 6:00
  things
• 6:00
  we're
• 6:00
  going
• 6:00
  to
• 6:01
  talk
• 6:01
  about
• 6:02
  all
• 6:02
  the
• 6:02
  way
• 6:03
  up
• 6:03
  to
• 6:03
  the
• 6:03
  software
• 6:04
  that
• 6:04
  runs
• 6:04
  it,
• 6:05
  the
• 6:05
  edge
• 6:05
  tech
• 6:05
  that
• 6:06
  managed
• 6:06
  it,
• 6:06
  the
• 6:07
  AI
• 6:07
  models
• 6:07
  that
• 6:08
  need
• 6:08
  to
• 6:08
  make
• 6:08
  it
• 6:08
  smart.
• 6:09
  And
• 6:09
  it's
• 6:09
  really
• 6:09
  cool.
• 6:10
  It
• 6:10
  all
• 6:10
  comes
• 6:10
  together.
• 6:10
  So
• 6:11
  it's.
• 6:12
  It's
• 6:13
  a
• 6:13
  nice
• 6:13
  synergy
• 6:13
  as
• 6:13
  we
• 6:14
  move
• 6:14
  forward.
• 6:14
  Yeah,
• 6:15
  we've
• 6:15
  got
• 6:15
  a
• 6:15
  good
• 6:15
  quartet
• 6:16
  here,
• 6:16
  really,
• 6:16
  when
• 6:16
  you
• 6:17
  think
• 6:17
  about
• 6:17
  it
• 6:17
  in
• 6:17
  terms
• 6:17
  of
• 6:18
  the
• 6:18
  experience,
• 6:18
  you're
• 6:18
  bringing
• 6:19
  on
• 6:19
  the
• 6:19
  engineering
• 6:19
  side,
• 6:20
  Joe's
• 6:20
  experience
• 6:21
  in
• 6:21
  retail
• 6:21
  and
• 6:21
  then.
• 6:21
  And,
• 6:22
  and
• 6:22
  my
• 6:22
  experience
• 6:23
  too,
• 6:23
  because
• 6:23
  I
• 6:23
  think
• 6:23
  between
• 6:24
  everything,
• 6:24
  we've
• 6:24
  got
• 6:24
  pretty
• 6:25
  much
• 6:25
  every
• 6:25
  aspect
• 6:25
  of
• 6:26
  retail
• 6:26
  covered
• 6:26
  in
• 6:26
  our
• 6:27
  experience
• 6:27
  at
• 6:27
  some
• 6:27
  point,
• 6:28
  it
• 6:28
  sounds
• 6:28
  like.
• 6:28
  So.
• 6:29
  All
• 6:29
  right,
• 6:29
  Joe,
• 6:29
  well,
• 6:30
  let's
• 6:30
  get
• 6:30
  to
• 6:30
  this
• 6:30
  then.
• 6:31
  So,
• 6:31
  you
• 6:31
  know,
• 6:31
  I'm
• 6:32
  curious.
• 6:33
  You
• 6:33
  know,
• 6:33
  we
• 6:33
  talked
• 6:33
  about
• 6:34
  computer
• 6:34
  vision.
• 6:34
  That's
• 6:35
  what
• 6:35
  this
• 6:35
  is
• 6:35
  about.
• 6:35
  Like
• 6:36
  what,
• 6:36
  what
• 6:37
  type
• 6:37
  of
• 6:37
  clients
• 6:37
  are
• 6:38
  you
• 6:38
  at
• 6:38
  htech
• 6:39
  working
• 6:39
  with
• 6:39
  on
• 6:40
  computer
• 6:40
  integration
• 6:41
  strategies
• 6:42
  and
• 6:43
  concepts
• 6:44
  like
• 6:44
  set
• 6:45
  the
• 6:45
  landscape
• 6:45
  for
• 6:45
  us?
• 6:46
  Yeah.
• 6:46
  Well,
• 6:46
  obviously
• 6:47
  htek
• 6:47
  is
• 6:47
  built
• 6:48
  across
• 6:48
  the
• 6:48
  value
• 6:48
  chain
• 6:49
  in
• 6:49
  retail,
• 6:49
  but
• 6:50
  we're
• 6:50
  getting
• 6:50
  really,
• 6:50
  really
• 6:51
  good
• 6:51
  at
• 6:51
  this
• 6:51
  computer
• 6:51
  vision
• 6:52
  space
• 6:52
  because
• 6:52
  of
• 6:52
  what
• 6:52
  Dan
• 6:53
  said
• 6:53
  and
• 6:53
  what
• 6:54
  we
• 6:54
  mentioned.
• 6:54
  We
• 6:54
  can
• 6:55
  build
• 6:55
  from
• 6:55
  the
• 6:55
  silicon
• 6:55
  up.
• 6:56
  So
• 6:56
  we're
• 6:56
  building,
• 6:56
  you
• 6:57
  know,
• 6:57
  smart
• 6:57
  stores,
• 6:58
  building,
• 6:58
  you
• 6:58
  know,
• 6:58
  DVR
• 6:59
  virtualization
• 7:00
  Connections
• 7:01
  to,
• 7:02
  you
• 7:02
  know,
• 7:02
  edge
• 7:02
  networks,
• 7:03
  cloud
• 7:03
  networks
• 7:04
  and
• 7:04
  those
• 7:04
  satellites
• 7:05
  that
• 7:05
  make
• 7:05
  it
• 7:05
  bring
• 7:05
  it
• 7:05
  back
• 7:06
  to
• 7:06
  headquarters.
• 7:07
  So
• 7:08
  we're
• 7:08
  really,
• 7:08
  we're
• 7:08
  getting
• 7:09
  really
• 7:09
  good
• 7:09
  at
• 7:09
  that.
• 7:09
  We
• 7:09
  have
• 7:09
  some
• 7:09
  great
• 7:10
  case
• 7:10
  studies
• 7:10
  with
• 7:10
  some,
• 7:11
  with
• 7:11
  some
• 7:11
  live
• 7:11
  with
• 7:12
  some
• 7:12
  live
• 7:12
  work
• 7:13
  in
• 7:13
  mostly
• 7:13
  Europe
• 7:14
  right
• 7:14
  now.
• 7:14
  And
• 7:14
  we're
• 7:14
  really
• 7:15
  building
• 7:15
  our
• 7:15
  offerings
• 7:15
  around
• 7:16
  it.
• 7:16
  I
• 7:16
  think
• 7:16
  it's
• 7:17
  mostly
• 7:17
  because
• 7:17
  we
• 7:17
  looked
• 7:18
  at,
• 7:18
  okay,
• 7:19
  htech
• 7:19
  are
• 7:19
  these
• 7:20
  super
• 7:20
  geeky
• 7:20
  engineers,
• 7:21
  mostly
• 7:21
  based
• 7:22
  where
• 7:22
  the
• 7:23
  airport's
• 7:23
  named
• 7:23
  after
• 7:23
  Nikola
• 7:24
  Tesla.
• 7:24
  So
• 7:25
  everybody
• 7:25
  wants
• 7:25
  to
• 7:25
  be
• 7:25
  an
• 7:25
  amazing
• 7:26
  engineer
• 7:27
  and
• 7:27
  they're
• 7:27
  really
• 7:28
  good
• 7:28
  at
• 7:28
  building
• 7:28
  like
• 7:29
  we're
• 7:29
  building
• 7:29
  autonomous
• 7:30
  vehicle
• 7:30
  technology,
• 7:31
  you
• 7:31
  know,
• 7:31
  across
• 7:32
  the
• 7:32
  board.
• 7:33
  So
• 7:33
  I'm,
• 7:33
  you
• 7:33
  know,
• 7:34
  you
• 7:34
  know,
• 7:34
  I'm
• 7:34
  crazy
• 7:35
  enough
• 7:35
  to
• 7:35
  think
• 7:35
  about
• 7:35
  this,
• 7:35
  right?
• 7:36
  Like
• 7:36
  we're
• 7:36
  looking
• 7:36
  at
• 7:36
  if
• 7:37
  we
• 7:37
  can
• 7:37
  build
• 7:37
  autonomous
• 7:38
  driving
• 7:38
  vehicles,
• 7:39
  how
• 7:40
  do
• 7:40
  we
• 7:40
  apply
• 7:40
  that
• 7:40
  to
• 7:40
  retail?
• 7:41
  How
• 7:41
  do
• 7:41
  we
• 7:41
  make
• 7:41
  an
• 7:42
  autonomous
• 7:42
  driving
• 7:43
  store?
• 7:43
  The
• 7:43
  store
• 7:44
  is
• 7:44
  the
• 7:44
  robot
• 7:44
  itself.
• 7:45
  So
• 7:45
  that's
• 7:45
  essentially
• 7:46
  what
• 7:46
  we're
• 7:46
  looking
• 7:46
  at
• 7:47
  piecing
• 7:47
  together.
• 7:47
  And
• 7:48
  we've
• 7:48
  got
• 7:48
  some
• 7:48
  good
• 7:48
  start
• 7:49
  with
• 7:49
  you
• 7:49
  know,
• 7:49
  we're
• 7:50
  building,
• 7:50
  you
• 7:50
  know,
• 7:51
  everything
• 7:51
  from
• 7:51
  you
• 7:52
  know,
• 7:52
  shelf
• 7:52
  availability,
• 7:53
  inventory
• 7:54
  shelf
• 7:54
  on
• 7:56
  computer
• 7:56
  vision
• 7:56
  to
• 7:57
  looking
• 7:57
  at
• 7:58
  the
• 7:58
  point
• 7:58
  of
• 7:58
  sale
• 7:58
  checkout
• 7:59
  to
• 8:00
  multi
• 8:00
  channel
• 8:01
  camera
• 8:01
  tracking
• 8:02
  across
• 8:02
  the
• 8:02
  store
• 8:03
  in
• 8:03
  aisles.
• 8:04
  We're
• 8:05
  even
• 8:05
  looking
• 8:05
  at
• 8:05
  things
• 8:05
  inside
• 8:06
  the
• 8:06
  warehouse
• 8:06
  itself
• 8:06
  and
• 8:07
  like
• 8:07
  helping
• 8:07
  to
• 8:07
  pack,
• 8:08
  helping
• 8:08
  to
• 8:08
  create
• 8:08
  better
• 8:08
  processes
• 8:09
  there.
• 8:10
  But
• 8:10
  I
• 8:10
  think
• 8:10
  we're
• 8:10
  also
• 8:10
  seeing
• 8:11
  that,
• 8:11
  you
• 8:12
  know,
• 8:12
  there's
• 8:12
  been
• 8:12
  a
• 8:12
  lot
• 8:12
  of
• 8:13
  point
• 8:13
  solutions
• 8:14
  and
• 8:14
  this
• 8:14
  is
• 8:14
  where
• 8:14
  we're
• 8:14
  at
• 8:15
  I
• 8:15
  think
• 8:15
  in
• 8:15
  the
• 8:15
  platform
• 8:15
  shift
• 8:16
  with
• 8:16
  AI
• 8:16
  in
• 8:17
  particular
• 8:17
  computer
• 8:17
  vision
• 8:18
  is
• 8:18
  if
• 8:18
  you
• 8:19
  look
• 8:19
  across
• 8:19
  all
• 8:19
  the
• 8:19
  store
• 8:20
  operations,
• 8:21
  shopper
• 8:21
  insights,
• 8:22
  operations,
• 8:22
  retail
• 8:23
  media,
• 8:24
  lots
• 8:25
  of
• 8:25
  point
• 8:25
  solutions
• 8:25
  across
• 8:26
  the
• 8:26
  board
• 8:27
  over
• 8:27
  the
• 8:27
  last
• 8:27
  probably
• 8:28
  five
• 8:28
  years.
• 8:28
  And
• 8:28
  I
• 8:29
  think
• 8:29
  we're
• 8:29
  at
• 8:29
  the,
• 8:29
  just
• 8:30
  starting
• 8:30
  to
• 8:30
  look
• 8:30
  at
• 8:30
  how
• 8:31
  do
• 8:31
  we
• 8:31
  harmonize
• 8:31
  those
• 8:31
  together
• 8:32
  to
• 8:33
  those
• 8:33
  were
• 8:33
  the
• 8:33
  unbundling
• 8:34
  and
• 8:34
  now
• 8:34
  we're
• 8:34
  coming
• 8:34
  back
• 8:34
  to
• 8:35
  how
• 8:35
  do
• 8:35
  we
• 8:35
  bundle
• 8:35
  these
• 8:35
  together
• 8:36
  to
• 8:36
  have
• 8:36
  a
• 8:36
  single
• 8:36
  pane
• 8:37
  of
• 8:37
  glass
• 8:37
  to
• 8:37
  really
• 8:38
  start
• 8:38
  driving
• 8:39
  AI
• 8:39
  forward
• 8:39
  as
• 8:40
  the
• 8:40
  models
• 8:40
  get
• 8:40
  better
• 8:40
  and
• 8:41
  better
• 8:41
  and
• 8:41
  better.
• 8:41
  So
• 8:42
  that's
• 8:42
  kind
• 8:42
  of
• 8:42
  where
• 8:42
  we're
• 8:42
  at
• 8:42
  now.
• 8:44
  We're
• 8:44
  early
• 8:44
  in
• 8:45
  the
• 8:45
  process,
• 8:45
  but
• 8:45
  we're
• 8:46
  getting
• 8:46
  really
• 8:46
  good
• 8:46
  traction
• 8:47
  because
• 8:47
  of
• 8:47
  what
• 8:47
  we
• 8:47
  bring
• 8:47
  to
• 8:48
  the
• 8:48
  table
• 8:48
  from
• 8:48
  cross
• 8:49
  sector
• 8:49
  pollination.
• 8:50
  And
• 8:50
  Joe,
• 8:50
  I'm
• 8:51
  curious
• 8:51
  too.
• 8:51
  You
• 8:51
  guys
• 8:51
  have
• 8:51
  both
• 8:52
  mentioned
• 8:52
  the
• 8:52
  store
• 8:53
  side
• 8:53
  of
• 8:53
  computer
• 8:53
  vision
• 8:53
  implementations
• 8:54
  pretty
• 8:54
  extensively
• 8:55
  thus
• 8:55
  far.
• 8:56
  Are
• 8:56
  you
• 8:56
  also
• 8:56
  looking
• 8:57
  or
• 8:57
  helping
• 8:58
  clients
• 8:58
  or
• 8:58
  retail
• 8:59
  customers
• 8:59
  with
• 8:59
  the
• 9:00
  computer
• 9:00
  vision
• 9:01
  side
• 9:01
  of
• 9:01
  things
• 9:01
  on
• 9:01
  the,
• 9:02
  you
• 9:02
  know,
• 9:02
  e
• 9:02
  commerce
• 9:03
  operations
• 9:03
  side
• 9:03
  of
• 9:04
  the
• 9:04
  equation
• 9:04
  too?
• 9:04
  Is
• 9:05
  that
• 9:05
  part
• 9:05
  of
• 9:05
  it
• 9:05
  as
• 9:05
  well?
• 9:06
  Well,
• 9:06
  I
• 9:06
  think
• 9:06
  we're,
• 9:07
  we're,
• 9:07
  we're
• 9:07
  sort
• 9:08
  of
• 9:08
  niching
• 9:08
  down
• 9:08
  into
• 9:09
  the
• 9:09
  store
• 9:09
  because
• 9:09
  of
• 9:09
  what
• 9:09
  Dan
• 9:10
  said
• 9:10
  before
• 9:10
  is
• 9:10
  obviously
• 9:11
  lots
• 9:11
  of
• 9:11
  people
• 9:11
  are
• 9:11
  still
• 9:12
  in
• 9:12
  store.
• 9:12
  But
• 9:12
  yes,
• 9:13
  I
• 9:13
  think,
• 9:13
  I
• 9:14
  know
• 9:14
  that
• 9:14
  you
• 9:14
  and
• 9:14
  I
• 9:14
  think
• 9:15
  a
• 9:15
  lot
• 9:15
  alike
• 9:15
  in
• 9:15
  this
• 9:16
  as
• 9:16
  we
• 9:16
  have
• 9:16
  all
• 9:16
  eventually
• 9:17
  have
• 9:17
  to
• 9:17
  harmonize
• 9:18
  across
• 9:18
  it
• 9:18
  all
• 9:19
  because
• 9:19
  it's
• 9:20
  not
• 9:20
  just
• 9:20
  about.
• 9:20
  Well,
• 9:20
  the
• 9:21
  stores
• 9:21
  are
• 9:21
  becoming
• 9:21
  micro
• 9:21
  fulfillment
• 9:22
  centers.
• 9:22
  So
• 9:23
  how
• 9:23
  are
• 9:23
  you
• 9:23
  going
• 9:24
  to
• 9:24
  have
• 9:24
  the
• 9:24
  buy
• 9:25
  online
• 9:25
  pickup
• 9:25
  in
• 9:25
  store?
• 9:26
  How
• 9:26
  are
• 9:26
  you
• 9:26
  doing
• 9:26
  the
• 9:27
  picking?
• 9:27
  So
• 9:28
  all
• 9:28
  those
• 9:28
  elements
• 9:28
  eventually
• 9:29
  have
• 9:29
  to
• 9:29
  come
• 9:29
  together.
• 9:29
  But
• 9:30
  right
• 9:30
  now
• 9:30
  we're
• 9:30
  focused
• 9:31
  on
• 9:31
  the
• 9:31
  store.
• 9:32
  We
• 9:32
  certainly
• 9:33
  are
• 9:33
  looking
• 9:33
  at
• 9:34
  how
• 9:34
  do
• 9:34
  product
• 9:34
  catalogs,
• 9:35
  how
• 9:35
  do
• 9:35
  the
• 9:35
  product
• 9:35
  catalogs
• 9:36
  play
• 9:37
  in
• 9:38
  and
• 9:38
  how
• 9:38
  do
• 9:38
  we
• 9:39
  have
• 9:39
  inventory
• 9:39
  across
• 9:40
  both
• 9:40
  E
• 9:40
  commerce
• 9:40
  and
• 9:41
  store.
• 9:41
  And
• 9:41
  I
• 9:41
  think
• 9:41
  those
• 9:41
  are
• 9:41
  going
• 9:41
  to
• 9:42
  be
• 9:42
  elements
• 9:42
  that
• 9:43
  add
• 9:43
  to
• 9:43
  the
• 9:43
  equation
• 9:44
  in
• 9:45
  the
• 9:45
  very
• 9:45
  near
• 9:45
  future.
• 9:45
  But
• 9:46
  right
• 9:46
  now
• 9:46
  we're
• 9:46
  focused
• 9:46
  right
• 9:47
  now
• 9:47
  on
• 9:47
  store
• 9:48
  and
• 9:48
  just
• 9:48
  nailing.
• 9:48
  Right,
• 9:49
  right.
• 9:49
  By
• 9:49
  working
• 9:49
  on
• 9:50
  one,
• 9:50
  you're
• 9:50
  effectively
• 9:50
  working
• 9:50
  on
• 9:51
  the
• 9:51
  other
• 9:51
  too.
• 9:51
  You
• 9:51
  almost
• 9:52
  have
• 9:52
  to
• 9:52
  if
• 9:52
  you're
• 9:53
  building
• 9:53
  micro
• 9:53
  fulfillment
• 9:54
  centers.
• 9:54
  Right.
• 9:54
  Well,
• 9:54
  Joe,
• 9:55
  I
• 9:55
  think
• 9:55
  you
• 9:55
  did
• 9:55
  a
• 9:56
  really
• 9:56
  good
• 9:56
  job
• 9:56
  there
• 9:56
  of
• 9:57
  identifying
• 9:57
  kind
• 9:58
  of
• 9:58
  the
• 9:59
  entire
• 9:59
  landscape
• 10:00
  of
• 10:00
  where
• 10:00
  computer
• 10:01
  vision
• 10:01
  is
• 10:01
  being
• 10:01
  used.
• 10:02
  It's
• 10:02
  definitely
• 10:02
  the
• 10:03
  backbone
• 10:03
  technology
• 10:04
  for
• 10:04
  a
• 10:04
  lot
• 10:04
  of
• 10:04
  the
• 10:04
  digitization
• 10:05
  of
• 10:05
  today's
• 10:06
  retail
• 10:06
  stores.
• 10:07
  But,
• 10:09
  you
• 10:09
  know,
• 10:09
  all
• 10:09
  of
• 10:09
  us
• 10:09
  have
• 10:09
  been
• 10:10
  there.
• 10:10
  You
• 10:10
  mentioned
• 10:10
  a
• 10:11
  bunch
• 10:11
  of
• 10:11
  things
• 10:11
  that
• 10:12
  people
• 10:12
  are
• 10:12
  exploring
• 10:13
  and
• 10:13
  testing
• 10:14
  right
• 10:14
  now
• 10:14
  in
• 10:14
  their
• 10:14
  own
• 10:15
  retail
• 10:15
  operations.
• 10:16
  You
• 10:17
  see
• 10:17
  all
• 10:17
  of
• 10:17
  these
• 10:18
  demos
• 10:18
  on
• 10:19
  the
• 10:19
  floors
• 10:19
  at
• 10:19
  conferences.
• 10:20
  But,
• 10:21
  Dan,
• 10:21
  I
• 10:21
  want
• 10:22
  to
• 10:22
  go
• 10:22
  to
• 10:22
  you
• 10:22
  first.
• 10:22
  I'm
• 10:23
  curious
• 10:23
  from
• 10:23
  your
• 10:24
  perspective
• 10:24
  now
• 10:25
  that
• 10:25
  you're
• 10:25
  working
• 10:26
  with
• 10:26
  all
• 10:26
  these
• 10:27
  retailers,
• 10:28
  you're
• 10:28
  trying
• 10:29
  to
• 10:29
  figure
• 10:29
  out
• 10:29
  the
• 10:29
  right
• 10:29
  computer
• 10:30
  vision
• 10:30
  deployments.
• 10:31
  Where
• 10:31
  are
• 10:32
  you
• 10:32
  seeing,
• 10:32
  like
• 10:33
  the
• 10:33
  biggest
• 10:33
  gap
• 10:34
  for
• 10:34
  the
• 10:34
  partners
• 10:35
  that
• 10:35
  you
• 10:35
  bring
• 10:35
  in
• 10:36
  between
• 10:36
  what
• 10:37
  they
• 10:37
  thought
• 10:37
  they
• 10:37
  were
• 10:37
  going
• 10:38
  to
• 10:38
  build
• 10:38
  or
• 10:38
  what
• 10:38
  they
• 10:39
  were
• 10:39
  sold
• 10:39
  on
• 10:39
  the
• 10:40
  floor
• 10:40
  and
• 10:40
  what
• 10:40
  they're
• 10:41
  actually
• 10:41
  experiencing.
• 10:42
  Once
• 10:42
  they
• 10:42
  start
• 10:42
  to
• 10:42
  deploy
• 10:43
  this
• 10:43
  in
• 10:44
  their
• 10:44
  own
• 10:44
  retail
• 10:45
  operations,
• 10:46
  everything
• 10:46
  in
• 10:46
  a.
• 10:47
  Demo
• 10:47
  is
• 10:47
  going
• 10:47
  to
• 10:47
  look
• 10:47
  like
• 10:47
  it's
• 10:48
  100%
• 10:48
  perfect.
• 10:48
  So
• 10:49
  I
• 10:49
  guess
• 10:49
  I
• 10:49
  would
• 10:49
  say
• 10:50
  when
• 10:50
  I'm
• 10:50
  looking
• 10:50
  at
• 10:50
  the
• 10:51
  question
• 10:51
  from
• 10:51
  I'm
• 10:52
  going
• 10:52
  to
• 10:52
  a
• 10:52
  demo,
• 10:52
  I'm
• 10:53
  going
• 10:53
  to
• 10:53
  see
• 10:53
  something
• 10:53
  from
• 10:54
  a
• 10:54
  vendor
• 10:54
  believe
• 10:55
  that
• 10:55
  if
• 10:55
  it
• 10:55
  says
• 10:56
  it's
• 10:56
  90
• 10:56
  or
• 10:56
  100%
• 10:57
  accurate
• 10:58
  in
• 10:58
  the
• 10:58
  store,
• 10:58
  it's
• 10:59
  probably
• 10:59
  going
• 10:59
  to
• 10:59
  be
• 10:59
  60.
• 11:00
  Yeah.
• 11:01
  And
• 11:01
  it's
• 11:01
  so
• 11:01
  kind
• 11:01
  of
• 11:01
  knowing
• 11:02
  that.
• 11:03
  But
• 11:03
  I
• 11:03
  think
• 11:03
  the
• 11:03
  things
• 11:04
  I
• 11:04
  would
• 11:04
  look
• 11:04
  at
• 11:04
  would
• 11:05
  be,
• 11:05
  I
• 11:06
  guess,
• 11:06
  two
• 11:06
  angles.
• 11:06
  If
• 11:06
  I
• 11:06
  was
• 11:07
  going
• 11:07
  to
• 11:07
  ask
• 11:07
  questions
• 11:07
  on
• 11:07
  it
• 11:08
  immediately,
• 11:08
  I'm
• 11:09
  asking
• 11:09
  of
• 11:09
  where
• 11:10
  have
• 11:10
  you
• 11:10
  really
• 11:10
  run
• 11:10
  this?
• 11:11
  How
• 11:11
  is
• 11:11
  it
• 11:11
  run?
• 11:11
  Can
• 11:12
  I
• 11:12
  see
• 11:12
  it
• 11:12
  running
• 11:13
  in
• 11:13
  multiple
• 11:14
  stores
• 11:14
  with
• 11:15
  real
• 11:15
  world
• 11:15
  data?
• 11:16
  Or
• 11:16
  at
• 11:17
  least
• 11:18
  do
• 11:18
  you
• 11:18
  have,
• 11:19
  you
• 11:19
  know,
• 11:19
  digital
• 11:19
  twins
• 11:20
  set
• 11:20
  up
• 11:20
  with
• 11:20
  the
• 11:21
  mockups
• 11:21
  of
• 11:21
  actual
• 11:22
  stores
• 11:22
  so
• 11:22
  that
• 11:22
  I
• 11:23
  can
• 11:23
  see
• 11:23
  the
• 11:23
  chaos
• 11:23
  running
• 11:24
  correctly.
• 11:24
  Like
• 11:25
  I
• 11:25
  need
• 11:25
  to
• 11:25
  know
• 11:25
  what
• 11:26
  this
• 11:26
  is
• 11:26
  going
• 11:26
  to
• 11:26
  do
• 11:26
  in
• 11:26
  the
• 11:27
  real
• 11:27
  world
• 11:27
  because
• 11:28
  you
• 11:28
  know,
• 11:28
  it's
• 11:29
  the
• 11:29
  chaos
• 11:29
  in
• 11:30
  the
• 11:30
  store
• 11:30
  of
• 11:30
  all
• 11:30
  the
• 11:31
  edge
• 11:31
  cases
• 11:31
  that's
• 11:32
  going
• 11:32
  to
• 11:32
  show
• 11:32
  you
• 11:32
  whether
• 11:32
  whether
• 11:33
  this
• 11:33
  is
• 11:33
  going
• 11:33
  to
• 11:33
  be
• 11:34
  successful
• 11:35
  or
• 11:35
  not.
• 11:35
  We
• 11:36
  can
• 11:36
  all
• 11:36
  create
• 11:36
  a
• 11:36
  perfect
• 11:37
  demo.
• 11:37
  I
• 11:37
  think
• 11:37
  that's
• 11:38
  really
• 11:38
  where
• 11:38
  that
• 11:38
  comes
• 11:38
  in.
• 11:39
  I
• 11:39
  think
• 11:39
  there's
• 11:40
  secondary
• 11:40
  parts
• 11:40
  and
• 11:40
  that's
• 11:41
  where
• 11:41
  I
• 11:41
  think
• 11:41
  the
• 11:41
  gaps
• 11:41
  come
• 11:42
  in,
• 11:42
  which
• 11:42
  is
• 11:43
  a
• 11:43
  demo
• 11:44
  is
• 11:44
  going
• 11:44
  to
• 11:44
  have
• 11:44
  pristine
• 11:45
  data,
• 11:46
  but
• 11:46
  I
• 11:46
  don't
• 11:47
  have
• 11:47
  controllable
• 11:48
  pristine
• 11:48
  data
• 11:49
  in
• 11:49
  my
• 11:49
  store
• 11:50
  still.
• 11:50
  So
• 11:51
  I
• 11:51
  should
• 11:51
  have
• 11:51
  questions
• 11:52
  of
• 11:52
  how
• 11:52
  is
• 11:52
  this
• 11:52
  working
• 11:52
  and
• 11:53
  handling
• 11:53
  around
• 11:53
  those
• 11:53
  data
• 11:54
  sets?
• 11:55
  How
• 11:55
  do
• 11:55
  I
• 11:55
  plug
• 11:55
  in
• 11:56
  data
• 11:56
  sets
• 11:56
  when
• 11:56
  I'm
• 11:56
  in
• 11:57
  a
• 11:57
  store?
• 11:57
  How
• 11:57
  easily
• 11:57
  can
• 11:58
  I
• 11:58
  modify
• 11:58
  the
• 11:59
  data
• 11:59
  sets
• 11:59
  I'm
• 11:59
  working
• 11:59
  with
• 12:00
  so
• 12:00
  this
• 12:00
  thing
• 12:00
  can
• 12:00
  get
• 12:01
  smarter
• 12:01
  and
• 12:01
  better?
• 12:02
  So
• 12:02
  we
• 12:02
  have
• 12:02
  data
• 12:02
  sets.
• 12:03
  What
• 12:03
  is
• 12:03
  the
• 12:04
  camera
• 12:05
  types
• 12:05
  that
• 12:05
  I
• 12:06
  can
• 12:06
  work
• 12:06
  with?
• 12:06
  Can
• 12:07
  you
• 12:07
  handle
• 12:08
  legacy
• 12:08
  cameras?
• 12:09
  Can
• 12:09
  you
• 12:09
  do
• 12:10
  analog
• 12:10
  cameras?
• 12:10
  Because
• 12:11
  a
• 12:11
  digital
• 12:11
  camera
• 12:12
  of
• 12:12
  a
• 12:12
  1080p
• 12:13
  or
• 12:13
  better
• 12:13
  is
• 12:14
  going
• 12:14
  to
• 12:14
  give
• 12:14
  me
• 12:14
  a
• 12:14
  certain
• 12:15
  recognition
• 12:16
  because
• 12:16
  it
• 12:16
  can
• 12:16
  do
• 12:16
  more
• 12:17
  fine
• 12:17
  grain
• 12:18
  visibility
• 12:19
  where
• 12:19
  you
• 12:20
  know
• 12:20
  an
• 12:21
  older
• 12:21
  720.
• 12:22
  Right.
• 12:22
  It's
• 12:22
  just
• 12:22
  not
• 12:22
  going
• 12:23
  to
• 12:23
  see
• 12:23
  anything.
• 12:24
  So
• 12:24
  if
• 12:24
  I'm
• 12:24
  trying
• 12:24
  to
• 12:25
  do
• 12:26
  theft
• 12:26
  and
• 12:26
  I'm
• 12:27
  using
• 12:27
  old
• 12:27
  cameras,
• 12:28
  it's
• 12:28
  probably
• 12:29
  not
• 12:29
  going
• 12:29
  to
• 12:29
  work.
• 12:30
  So
• 12:31
  then
• 12:31
  I
• 12:31
  need
• 12:31
  to
• 12:31
  do
• 12:31
  that.
• 12:31
  But
• 12:32
  then
• 12:32
  there's
• 12:32
  also
• 12:32
  the
• 12:32
  really
• 12:32
  important
• 12:33
  thing
• 12:33
  is
• 12:33
  if
• 12:33
  you're
• 12:34
  looking
• 12:34
  at
• 12:34
  products,
• 12:35
  whether
• 12:35
  built
• 12:35
  like
• 12:36
  we
• 12:36
  do,
• 12:36
  custom
• 12:36
  built,
• 12:37
  or
• 12:37
  you're
• 12:37
  looking
• 12:37
  at
• 12:37
  out
• 12:38
  of
• 12:38
  the
• 12:38
  box
• 12:38
  solutions,
• 12:39
  you
• 12:39
  also
• 12:39
  want
• 12:40
  to
• 12:40
  know
• 12:41
  do
• 12:41
  they
• 12:42
  require
• 12:42
  more
• 12:42
  like
• 12:43
  rip
• 12:43
  and
• 12:43
  replace
• 12:44
  or
• 12:44
  can
• 12:44
  I
• 12:44
  augment
• 12:45
  existing
• 12:46
  components?
• 12:46
  Because
• 12:47
  every
• 12:48
  use
• 12:48
  case
• 12:48
  you
• 12:48
  go
• 12:49
  through
• 12:49
  doesn't
• 12:49
  require
• 12:50
  the
• 12:50
  same
• 12:50
  level
• 12:51
  of
• 12:53
  complexity
• 12:53
  or
• 12:54
  the
• 12:54
  same
• 12:54
  level
• 12:54
  of
• 12:55
  hardware.
• 12:55
  So
• 12:55
  you
• 12:55
  don't
• 12:56
  have
• 12:56
  to
• 12:56
  waste
• 12:56
  money
• 12:56
  trying
• 12:56
  to
• 12:57
  buy
• 12:57
  all
• 12:57
  brand
• 12:57
  new
• 12:58
  cameras.
• 12:59
  They've
• 12:59
  found
• 13:00
  in
• 13:00
  a
• 13:00
  lot
• 13:00
  of
• 13:00
  the
• 13:00
  research
• 13:01
  that's
• 13:01
  been
• 13:01
  done
• 13:02
  through
• 13:02
  surveys
• 13:03
  that
• 13:03
  a
• 13:03
  lot
• 13:03
  of
• 13:03
  retailers
• 13:04
  can
• 13:04
  leverage
• 13:05
  60
• 13:05
  to
• 13:05
  80%
• 13:06
  of
• 13:06
  their
• 13:06
  existing
• 13:06
  environments
• 13:08
  with
• 13:08
  minor
• 13:09
  augmentation
• 13:10
  of
• 13:10
  the
• 13:10
  environment,
• 13:11
  the
• 13:11
  systems.
• 13:11
  Itself,
• 13:12
  which
• 13:12
  we're
• 13:12
  doing
• 13:13
  right
• 13:13
  now
• 13:13
  too.
• 13:14
  Right.
• 13:14
  You
• 13:14
  can
• 13:14
  build
• 13:15
  an
• 13:15
  augmented
• 13:16
  component,
• 13:17
  special
• 13:17
  component
• 13:17
  that
• 13:18
  you
• 13:18
  can
• 13:18
  put
• 13:18
  on
• 13:18
  top
• 13:18
  of
• 13:19
  some
• 13:19
  of
• 13:19
  the
• 13:19
  old
• 13:19
  legacy
• 13:20
  cameras
• 13:21
  to
• 13:21
  one
• 13:21
  move
• 13:22
  AI
• 13:22
  closers,
• 13:23
  you
• 13:23
  do
• 13:23
  closer
• 13:23
  processing,
• 13:24
  which
• 13:24
  is
• 13:24
  huge
• 13:25
  for
• 13:25
  network
• 13:25
  latency
• 13:26
  issues
• 13:26
  and
• 13:26
  things,
• 13:27
  or
• 13:28
  you
• 13:28
  can
• 13:28
  just
• 13:30
  extend
• 13:30
  the
• 13:30
  life
• 13:31
  of
• 13:31
  that
• 13:31
  camera
• 13:31
  a
• 13:31
  little
• 13:32
  longer
• 13:32
  to
• 13:32
  at
• 13:32
  least
• 13:33
  allow
• 13:33
  you
• 13:33
  to
• 13:33
  validate
• 13:33
  your
• 13:34
  current
• 13:34
  use
• 13:34
  cases
• 13:35
  before
• 13:35
  you
• 13:35
  get
• 13:35
  to
• 13:35
  more
• 13:35
  complex
• 13:36
  cases.
• 13:36
  So
• 13:37
  just
• 13:37
  interesting
• 13:38
  things
• 13:38
  to
• 13:38
  think
• 13:38
  of
• 13:38
  as
• 13:39
  you
• 13:39
  go
• 13:39
  through
• 13:39
  it.
• 13:39
  The
• 13:39
  other
• 13:40
  point
• 13:40
  that
• 13:40
  you
• 13:40
  didn't
• 13:40
  bring
• 13:41
  up
• 13:41
  that.
• 13:41
  I
• 13:41
  think
• 13:41
  I
• 13:41
  know
• 13:42
  how
• 13:42
  you're
• 13:42
  going
• 13:42
  to
• 13:42
  answer
• 13:42
  this,
• 13:43
  but
• 13:43
  I
• 13:43
  want
• 13:43
  to
• 13:43
  make
• 13:43
  sure
• 13:43
  we
• 13:44
  bring
• 13:44
  it
• 13:44
  up
• 13:44
  for
• 13:44
  the
• 13:44
  audience,
• 13:45
  too.
• 13:45
  As
• 13:45
  you
• 13:45
  look
• 13:45
  for
• 13:46
  you
• 13:46
  look
• 13:46
  through,
• 13:47
  you
• 13:47
  know,
• 13:47
  what
• 13:47
  aspects
• 13:48
  of
• 13:48
  the
• 13:48
  needle
• 13:48
  one
• 13:48
  needs
• 13:49
  to
• 13:49
  pass
• 13:49
  through
• 13:49
  as
• 13:49
  you're
• 13:49
  evaluating
• 13:50
  a
• 13:50
  demo
• 13:50
  is,
• 13:51
  is
• 13:51
  also
• 13:52
  like,
• 13:52
  what
• 13:52
  impacts
• 13:53
  the
• 13:53
  customer.
• 13:54
  Right?
• 13:54
  Some
• 13:54
  of
• 13:54
  these
• 13:55
  computer
• 13:55
  vision
• 13:55
  processes
• 13:56
  and
• 13:56
  implementations
• 13:57
  can
• 13:57
  or
• 13:57
  cannot
• 13:57
  affect
• 13:58
  the
• 13:58
  customer.
• 13:58
  And
• 13:58
  when
• 13:59
  I,
• 13:59
  when
• 13:59
  I
• 13:59
  hear
• 13:59
  statistics
• 14:00
  like
• 14:00
  you're
• 14:00
  saying
• 14:01
  like,
• 14:01
  60,
• 14:01
  it's
• 14:02
  probably
• 14:02
  going
• 14:02
  to
• 14:02
  be
• 14:02
  60%,
• 14:03
  you
• 14:03
  know,
• 14:04
  accurate
• 14:04
  to
• 14:04
  what
• 14:05
  you
• 14:05
  need
• 14:05
  it
• 14:05
  to
• 14:05
  do.
• 14:06
  I
• 14:06
  don't
• 14:06
  want
• 14:06
  that
• 14:07
  touching
• 14:07
  my
• 14:07
  customer
• 14:07
  at
• 14:08
  all.
• 14:08
  So
• 14:08
  that
• 14:08
  makes
• 14:08
  me
• 14:08
  think,
• 14:09
  like,
• 14:09
  particularly
• 14:09
  with
• 14:09
  the
• 14:09
  smart
• 14:10
  carts,
• 14:10
  like,
• 14:11
  you
• 14:11
  know,
• 14:11
  you
• 14:11
  got
• 14:11
  to
• 14:11
  get
• 14:12
  that
• 14:12
  working
• 14:13
  perfectly
• 14:13
  in
• 14:13
  an
• 14:14
  innovation
• 14:14
  lab
• 14:14
  setting
• 14:15
  first.
• 14:15
  Then
• 14:15
  you're
• 14:16
  probably
• 14:16
  trying
• 14:16
  it
• 14:17
  in
• 14:17
  the
• 14:17
  real
• 14:17
  world
• 14:18
  with
• 14:18
  just
• 14:18
  your
• 14:18
  employees
• 14:19
  or
• 14:19
  people
• 14:19
  just
• 14:20
  testing
• 14:20
  it
• 14:20
  before
• 14:20
  you're
• 14:21
  actually
• 14:21
  even
• 14:22
  going
• 14:22
  to
• 14:22
  pilot
• 14:23
  in
• 14:23
  a
• 14:23
  lot
• 14:23
  of
• 14:23
  stores.
• 14:23
  And
• 14:24
  I
• 14:24
  think
• 14:24
  when
• 14:24
  I
• 14:25
  look
• 14:25
  back
• 14:25
  on
• 14:25
  the
• 14:25
  past
• 14:26
  year,
• 14:26
  two,
• 14:27
  three
• 14:27
  years
• 14:27
  of
• 14:27
  all
• 14:28
  this
• 14:28
  smart
• 14:28
  cart
• 14:29
  talk
• 14:29
  in
• 14:29
  the
• 14:29
  media,
• 14:30
  I
• 14:30
  don't
• 14:30
  feel
• 14:31
  like
• 14:31
  that's
• 14:31
  what's
• 14:31
  happening.
• 14:31
  I
• 14:32
  feel
• 14:32
  like
• 14:32
  people
• 14:32
  are
• 14:32
  just
• 14:32
  jumping
• 14:33
  in,
• 14:33
  piloting
• 14:33
  these
• 14:34
  things
• 14:34
  in
• 14:34
  store,
• 14:35
  and
• 14:35
  they're
• 14:35
  probably
• 14:35
  uncovering
• 14:36
  the
• 14:36
  fact
• 14:36
  that,
• 14:36
  oh,
• 14:37
  man,
• 14:37
  these
• 14:37
  things
• 14:37
  aren't
• 14:38
  anywhere
• 14:38
  near
• 14:38
  the
• 14:38
  act,
• 14:39
  don't.
• 14:39
  Don't
• 14:40
  have
• 14:40
  anywhere
• 14:40
  near
• 14:41
  the
• 14:41
  accuracy
• 14:41
  we
• 14:41
  need
• 14:41
  them
• 14:42
  to.
• 14:42
  So.
• 14:42
  So
• 14:43
  that's
• 14:43
  got
• 14:44
  to
• 14:44
  be
• 14:44
  a
• 14:44
  piece
• 14:44
  of
• 14:44
  this
• 14:44
  equation,
• 14:45
  right?
• 14:45
  Is
• 14:45
  like,
• 14:46
  what
• 14:46
  am
• 14:46
  I
• 14:46
  seeing
• 14:46
  and
• 14:47
  what's
• 14:47
  the
• 14:47
  likelihood
• 14:48
  it's
• 14:48
  going
• 14:48
  to
• 14:48
  impact
• 14:48
  my
• 14:48
  customer
• 14:49
  or
• 14:49
  not?
• 14:50
  So
• 14:50
  I
• 14:50
  think
• 14:50
  that's
• 14:50
  beyond
• 14:51
  the
• 14:51
  questions
• 14:51
  for
• 14:51
  the
• 14:52
  demo
• 14:52
  part
• 14:52
  of
• 14:52
  it.
• 14:53
  I
• 14:53
  think
• 14:53
  that's
• 14:54
  really
• 14:54
  getting
• 14:54
  into
• 14:55
  some
• 14:55
  of
• 14:55
  the
• 14:55
  other
• 14:55
  conversations
• 14:56
  too,
• 14:56
  we
• 14:56
  were
• 14:56
  having
• 14:57
  today.
• 14:57
  Because
• 14:58
  that's
• 14:59
  really
• 14:59
  the
• 14:59
  critical
• 14:59
  question
• 15:00
  that
• 15:00
  should
• 15:00
  be
• 15:01
  asked,
• 15:01
  I
• 15:01
  think,
• 15:02
  above
• 15:02
  the
• 15:02
  demo,
• 15:03
  because
• 15:04
  a
• 15:04
  lack
• 15:05
  of
• 15:05
  ROI
• 15:06
  and
• 15:06
  a
• 15:06
  lack
• 15:06
  of
• 15:06
  focus,
• 15:07
  of
• 15:07
  actual
• 15:07
  value
• 15:08
  from
• 15:08
  this
• 15:08
  is
• 15:08
  going
• 15:09
  to
• 15:09
  negate
• 15:10
  many
• 15:10
  other
• 15:10
  things.
• 15:11
  So
• 15:11
  to
• 15:11
  what
• 15:11
  you
• 15:12
  just
• 15:12
  said
• 15:12
  with
• 15:12
  smart
• 15:12
  carts.
• 15:14
  Joe
• 15:14
  and
• 15:14
  I
• 15:15
  were
• 15:15
  just
• 15:15
  talking
• 15:15
  earlier,
• 15:16
  and
• 15:17
  in
• 15:17
  the
• 15:17
  conversation,
• 15:18
  it
• 15:18
  was
• 15:18
  smart
• 15:18
  cart
• 15:19
  was
• 15:19
  one
• 15:19
  of
• 15:19
  our
• 15:19
  topics
• 15:20
  and
• 15:21
  the
• 15:21
  realization
• 15:22
  that,
• 15:23
  like
• 15:24
  the
• 15:24
  Amazon
• 15:24
  example
• 15:25
  I
• 15:25
  had,
• 15:25
  you
• 15:25
  couldn't
• 15:26
  take
• 15:26
  the
• 15:26
  cart
• 15:26
  out
• 15:26
  of
• 15:27
  the
• 15:27
  store.
• 15:27
  So
• 15:27
  you
• 15:27
  want
• 15:28
  me
• 15:28
  to
• 15:28
  take
• 15:28
  it
• 15:28
  from
• 15:28
  a
• 15:28
  smart
• 15:29
  cart
• 15:29
  and
• 15:29
  you
• 15:29
  want
• 15:29
  me
• 15:30
  to
• 15:30
  put
• 15:30
  my
• 15:30
  bags
• 15:30
  in
• 15:30
  a
• 15:30
  dumb
• 15:31
  cart
• 15:31
  so
• 15:32
  now
• 15:32
  I
• 15:32
  can
• 15:32
  walk
• 15:32
  out
• 15:33
  to
• 15:33
  my
• 15:33
  car.
• 15:33
  How
• 15:33
  much
• 15:34
  time
• 15:34
  did
• 15:34
  you
• 15:34
  actually
• 15:34
  save
• 15:35
  me?
• 15:35
  You
• 15:35
  didn't,
• 15:35
  right?
• 15:36
  So
• 15:36
  your
• 15:36
  question
• 15:36
  is
• 15:37
  perfect
• 15:37
  because
• 15:38
  there's
• 15:39
  a
• 15:39
  loss
• 15:39
  of,
• 15:42
  there's
• 15:42
  a
• 15:42
  misplacement
• 15:43
  of
• 15:43
  the
• 15:44
  technical
• 15:44
  value
• 15:45
  we're
• 15:45
  adding
• 15:45
  to
• 15:46
  the
• 15:46
  customer
• 15:46
  satisfaction
• 15:47
  that
• 15:47
  we're
• 15:47
  hoping
• 15:48
  to
• 15:48
  give.
• 15:48
  Right.
• 15:48
  It's
• 15:49
  a
• 15:49
  loss
• 15:49
  of
• 15:49
  trust,
• 15:50
  you
• 15:50
  being
• 15:51
  that
• 15:51
  customer.
• 15:52
  Me,
• 15:52
  I
• 15:52
  know
• 15:53
  myself,
• 15:53
  I
• 15:54
  would
• 15:54
  not
• 15:54
  be
• 15:54
  happy
• 15:55
  walking
• 15:55
  that
• 15:55
  out
• 15:55
  to
• 15:55
  my
• 15:56
  car
• 15:56
  after
• 15:56
  I
• 15:56
  did
• 15:56
  that.
• 15:57
  So
• 15:57
  now
• 15:57
  I
• 15:57
  would
• 15:57
  be
• 15:58
  less
• 15:58
  apt
• 15:58
  to
• 15:58
  use
• 15:59
  the
• 15:59
  service
• 15:59
  altogether
• 16:00
  when
• 16:00
  I
• 16:00
  came
• 16:00
  back.
• 16:01
  Right.
• 16:02
  And
• 16:02
  I
• 16:02
  think
• 16:02
  there's
• 16:02
  other
• 16:03
  components
• 16:03
  like
• 16:03
  that
• 16:04
  too,
• 16:04
  which
• 16:05
  is
• 16:05
  why
• 16:05
  one
• 16:05
  of
• 16:05
  the
• 16:06
  concerns
• 16:06
  and
• 16:06
  the
• 16:06
  questions
• 16:07
  we
• 16:07
  should
• 16:07
  ask
• 16:07
  on
• 16:07
  these
• 16:08
  two
• 16:08
  is
• 16:08
  that
• 16:09
  privacy,
• 16:10
  data
• 16:10
  collection,
• 16:12
  roi,
• 16:12
  usability.
• 16:14
  Because
• 16:14
  there's
• 16:14
  also
• 16:15
  parts
• 16:15
  of
• 16:15
  computer
• 16:15
  vision
• 16:16
  where
• 16:16
  you're
• 16:16
  watching
• 16:16
  what
• 16:17
  people
• 16:17
  are
• 16:17
  doing,
• 16:18
  right.
• 16:19
  And
• 16:19
  then
• 16:19
  how
• 16:19
  are
• 16:19
  you
• 16:19
  using
• 16:20
  that?
• 16:20
  Because
• 16:21
  if
• 16:21
  you're
• 16:21
  incorrectly
• 16:22
  losing
• 16:22
  that,
• 16:22
  that
• 16:22
  also
• 16:23
  drops
• 16:23
  trust.
• 16:24
  So
• 16:24
  all
• 16:24
  of
• 16:24
  those
• 16:25
  things
• 16:25
  to
• 16:25
  what
• 16:25
  you
• 16:25
  just
• 16:26
  asked
• 16:26
  kind
• 16:26
  of
• 16:26
  drop
• 16:27
  trust
• 16:28
  and
• 16:28
  then
• 16:28
  customers
• 16:29
  don't
• 16:29
  feel
• 16:29
  comfortable
• 16:30
  to
• 16:30
  shop
• 16:30
  with
• 16:30
  you
• 16:30
  anymore.
• 16:31
  And
• 16:31
  I
• 16:31
  want
• 16:31
  to
• 16:31
  get
• 16:32
  to
• 16:32
  that
• 16:32
  later,
• 16:32
  later
• 16:32
  too.
• 16:33
  So.
• 16:33
  But
• 16:33
  before
• 16:34
  we
• 16:34
  do
• 16:34
  that,
• 16:34
  Joe,
• 16:34
  I'm
• 16:34
  curious
• 16:35
  too,
• 16:35
  like
• 16:35
  what,
• 16:36
  what
• 16:36
  role
• 16:36
  does
• 16:37
  like
• 16:37
  an
• 16:37
  organization's
• 16:38
  perceptual
• 16:39
  AI
• 16:40
  readiness
• 16:41
  have?
• 16:42
  Like
• 16:42
  how
• 16:42
  does
• 16:42
  that,
• 16:43
  that
• 16:43
  concept
• 16:44
  come
• 16:44
  into
• 16:44
  play?
• 16:45
  I
• 16:45
  love
• 16:45
  that
• 16:45
  term,
• 16:46
  perceptual
• 16:46
  AI.
• 16:47
  I
• 16:47
  don't.
• 16:47
  Maybe
• 16:48
  it'll,
• 16:48
  maybe
• 16:48
  it'll
• 16:48
  take
• 16:49
  off
• 16:49
  as,
• 16:49
  as
• 16:49
  like
• 16:50
  where
• 16:50
  this
• 16:50
  goes
• 16:50
  eventually,
• 16:51
  right?
• 16:51
  Like
• 16:51
  perceptual
• 16:52
  AI,
• 16:52
  right.
• 16:53
  Well,
• 16:53
  I
• 16:53
  mean
• 16:53
  every
• 16:54
  retailer
• 16:54
  is
• 16:54
  different,
• 16:54
  right?
• 16:55
  Like
• 16:55
  you
• 16:55
  got
• 16:55
  to
• 16:55
  grow
• 16:55
  how
• 16:56
  they
• 16:56
  perceive
• 16:56
  it.
• 16:56
  Yeah,
• 16:57
  it's
• 16:57
  about
• 16:57
  like
• 16:57
  a
• 16:58
  little
• 16:58
  bit
• 16:58
  about
• 16:58
  what
• 16:58
  Dan
• 16:59
  said
• 16:59
  beyond
• 16:59
  the
• 16:59
  demo
• 17:00
  itself.
• 17:00
  Like
• 17:00
  are
• 17:01
  you
• 17:01
  edge
• 17:01
  ready?
• 17:02
  Are
• 17:02
  you
• 17:02
  going
• 17:02
  to
• 17:03
  choke
• 17:03
  on
• 17:03
  4K?
• 17:04
  Because
• 17:04
  you've
• 17:05
  got
• 17:05
  a
• 17:05
  15
• 17:05
  year
• 17:05
  old
• 17:05
  network
• 17:06
  that's
• 17:07
  in
• 17:07
  the,
• 17:07
  in
• 17:07
  the
• 17:07
  mop
• 17:08
  closet,
• 17:08
  you
• 17:08
  know,
• 17:08
  and
• 17:09
  that's
• 17:09
  going
• 17:09
  to
• 17:09
  be
• 17:09
  a
• 17:09
  problem
• 17:10
  for
• 17:10
  you
• 17:10
  to
• 17:11
  set
• 17:12
  up
• 17:12
  the
• 17:12
  edge
• 17:12
  networking
• 17:13
  problem
• 17:14
  possibilities
• 17:15
  for
• 17:15
  you.
• 17:15
  And
• 17:15
  I
• 17:15
  think
• 17:16
  just
• 17:16
  being
• 17:16
  a
• 17:17
  startup
• 17:17
  person
• 17:17
  that's
• 17:18
  in
• 17:18
  a
• 17:18
  startup
• 17:19
  and
• 17:19
  then
• 17:19
  moving
• 17:19
  to,
• 17:19
  you
• 17:20
  know,
• 17:20
  leading
• 17:20
  innovation
• 17:21
  or,
• 17:21
  or
• 17:22
  stores
• 17:22
  of
• 17:22
  the
• 17:22
  future
• 17:23
  inside
• 17:23
  big
• 17:23
  organizations,
• 17:24
  you
• 17:24
  have
• 17:24
  to
• 17:24
  have
• 17:25
  buy
• 17:25
  in
• 17:25
  across
• 17:26
  the
• 17:26
  board
• 17:27
  so
• 17:28
  you
• 17:28
  should
• 17:28
  really
• 17:29
  bring
• 17:29
  them
• 17:29
  along
• 17:29
  early.
• 17:30
  So
• 17:30
  you
• 17:30
  got
• 17:30
  to
• 17:31
  bring
• 17:31
  your,
• 17:31
  your
• 17:31
  store
• 17:31
  ops
• 17:32
  team,
• 17:32
  your
• 17:32
  district
• 17:32
  managers
• 17:34
  along
• 17:34
  for
• 17:34
  the
• 17:34
  ride
• 17:34
  here.
• 17:35
  Like
• 17:35
  what
• 17:35
  is
• 17:35
  the
• 17:35
  biggest
• 17:35
  problem
• 17:36
  that
• 17:36
  you
• 17:36
  had?
• 17:36
  Is
• 17:36
  it,
• 17:37
  is
• 17:37
  it
• 17:37
  inventory
• 17:38
  availability?
• 17:39
  Is
• 17:40
  it
• 17:40
  you're
• 17:40
  losing
• 17:41
  vegetables
• 17:41
  to
• 17:42
  like
• 17:42
  going
• 17:42
  bad.
• 17:43
  So
• 17:43
  I
• 17:44
  think
• 17:44
  it's
• 17:44
  going
• 17:44
  to
• 17:44
  be
• 17:45
  retailer
• 17:45
  by
• 17:45
  retailer
• 17:46
  and
• 17:46
  I
• 17:46
  think
• 17:46
  that's
• 17:46
  where
• 17:46
  like
• 17:47
  we
• 17:47
  really
• 17:47
  focus
• 17:48
  on
• 17:48
  because
• 17:48
  we,
• 17:48
  we
• 17:49
  build
• 17:49
  custom
• 17:49
  solutions,
• 17:49
  not
• 17:50
  point
• 17:50
  solutions
• 17:50
  that
• 17:51
  can
• 17:51
  tie
• 17:51
  all
• 17:51
  these
• 17:52
  together
• 17:52
  is
• 17:53
  like
• 17:53
  where
• 17:53
  are
• 17:53
  you
• 17:53
  really
• 17:53
  starting
• 17:54
  from
• 17:54
  and
• 17:54
  what
• 17:54
  do
• 17:54
  you
• 17:54
  want
• 17:55
  to
• 17:55
  work
• 17:55
  with?
• 17:56
  Because
• 17:56
  ultimately
• 17:57
  AI
• 17:57
  should
• 17:58
  be
• 17:58
  creating
• 17:59
  enterprise
• 17:59
  value
• 18:00
  itself.
• 18:00
  So
• 18:01
  is
• 18:01
  it
• 18:01
  on
• 18:01
  shelf
• 18:02
  availability
• 18:02
  is
• 18:03
  a
• 18:03
  planogram
• 18:03
  compliance
• 18:04
  that
• 18:04
  you
• 18:04
  want
• 18:04
  to
• 18:04
  focus
• 18:05
  on
• 18:05
  and
• 18:06
  really
• 18:06
  diving
• 18:06
  into?
• 18:07
  Where
• 18:07
  do
• 18:08
  you
• 18:08
  can
• 18:08
  you
• 18:08
  Derive
• 18:08
  the
• 18:09
  most
• 18:09
  ROI
• 18:10
  and
• 18:10
  then
• 18:10
  get
• 18:10
  realistic
• 18:10
  about
• 18:11
  what
• 18:11
  you
• 18:11
  can
• 18:11
  do
• 18:11
  with
• 18:12
  AI.
• 18:12
  And
• 18:13
  I
• 18:13
  think
• 18:13
  it's
• 18:13
  going
• 18:13
  to
• 18:13
  be
• 18:13
  most
• 18:13
  important,
• 18:14
  especially
• 18:14
  now
• 18:15
  based
• 18:15
  on
• 18:15
  where
• 18:15
  the
• 18:15
  AI
• 18:16
  models
• 18:17
  are
• 18:17
  at
• 18:17
  today,
• 18:18
  is
• 18:18
  to
• 18:18
  really
• 18:19
  start
• 18:19
  building
• 18:19
  the
• 18:19
  foundations
• 18:21
  and
• 18:21
  building
• 18:21
  think
• 18:22
  platform
• 18:22
  versus
• 18:23
  point
• 18:23
  solutions
• 18:25
  in
• 18:25
  the
• 18:25
  future
• 18:25
  is
• 18:26
  one
• 18:26
  foot
• 18:26
  in
• 18:27
  platform,
• 18:27
  one
• 18:28
  point
• 18:28
  and
• 18:28
  one
• 18:29
  foot
• 18:29
  in
• 18:29
  hey,
• 18:30
  where
• 18:30
  are
• 18:30
  we
• 18:30
  going
• 18:30
  to
• 18:30
  start
• 18:30
  this
• 18:30
  today?
• 18:31
  And
• 18:31
  maybe
• 18:31
  it's
• 18:32
  inventory
• 18:32
  tracking,
• 18:32
  maybe
• 18:33
  it's
• 18:33
  operations
• 18:33
  and
• 18:33
  labor
• 18:34
  productivity,
• 18:35
  you
• 18:35
  know,
• 18:36
  maybe
• 18:36
  it's
• 18:36
  dwell
• 18:37
  time
• 18:37
  or
• 18:38
  queues
• 18:38
  or
• 18:39
  whatever
• 18:39
  the
• 18:39
  retailer
• 18:40
  might
• 18:40
  think
• 18:40
  is
• 18:41
  the
• 18:41
  most
• 18:41
  important
• 18:41
  roi
• 18:42
  and
• 18:42
  doing
• 18:42
  that
• 18:43
  estimate
• 18:43
  beforehand
• 18:44
  and
• 18:44
  then
• 18:44
  making
• 18:45
  sure
• 18:45
  that
• 18:45
  you're
• 18:45
  getting
• 18:46
  buy
• 18:46
  in
• 18:46
  across
• 18:46
  all
• 18:47
  those
• 18:47
  stakeholders,
• 18:48
  not
• 18:48
  just
• 18:48
  for
• 18:49
  the
• 18:49
  point
• 18:49
  solution
• 18:50
  but
• 18:50
  for
• 18:50
  the
• 18:50
  platform
• 18:52
  strategy
• 18:52
  that
• 18:53
  you
• 18:53
  have
• 18:53
  for
• 18:53
  the
• 18:53
  future
• 18:53
  of
• 18:54
  this
• 18:54
  to
• 18:54
  drive
• 18:54
  enterprise
• 18:55
  value.
• 18:55
  But
• 18:55
  Joe,
• 18:56
  if
• 18:56
  I
• 18:56
  play
• 18:56
  devil's
• 18:56
  advocate
• 18:57
  for
• 18:57
  a
• 18:57
  second,
• 18:57
  like,
• 18:57
  you
• 18:57
  know,
• 18:57
  I
• 18:57
  could
• 18:58
  see,
• 18:58
  I
• 18:58
  could
• 18:58
  see
• 18:58
  the
• 18:58
  other
• 18:59
  side
• 18:59
  of
• 18:59
  the
• 18:59
  coin,
• 18:59
  which
• 18:59
  is
• 19:00
  the
• 19:00
  retailer
• 19:00
  being
• 19:00
  like,
• 19:00
  you
• 19:00
  know,
• 19:01
  it's
• 19:01
  probably
• 19:01
  less
• 19:01
  risky
• 19:02
  for
• 19:02
  me
• 19:02
  to
• 19:02
  attack
• 19:03
  it
• 19:03
  from
• 19:03
  a
• 19:03
  point
• 19:03
  to
• 19:04
  point
• 19:04
  solution
• 19:05
  because
• 19:05
  if
• 19:05
  I
• 19:05
  invest
• 19:06
  in
• 19:06
  the
• 19:06
  platform
• 19:07
  design
• 19:07
  and
• 19:07
  I
• 19:07
  get
• 19:08
  that
• 19:08
  wrong,
• 19:09
  then
• 19:09
  I'm
• 19:09
  really
• 19:09
  left
• 19:10
  holding
• 19:10
  the
• 19:10
  bag.
• 19:10
  So,
• 19:11
  so
• 19:11
  how
• 19:11
  do
• 19:12
  you,
• 19:12
  how
• 19:12
  do
• 19:12
  you
• 19:12
  think
• 19:13
  about
• 19:13
  that
• 19:13
  dichotomy?
• 19:14
  Well,
• 19:14
  I
• 19:14
  think
• 19:15
  you
• 19:15
  get.
• 19:15
  Well,
• 19:15
  I
• 19:15
  mean
• 19:15
  again,
• 19:16
  you're
• 19:16
  going
• 19:16
  to
• 19:16
  have
• 19:16
  to
• 19:16
  run
• 19:17
  a,
• 19:17
  you
• 19:17
  know,
• 19:17
  a
• 19:18
  demo
• 19:18
  that
• 19:18
  works,
• 19:18
  a
• 19:19
  pilot
• 19:19
  that
• 19:19
  works
• 19:20
  in
• 19:20
  crawl
• 19:20
  walk
• 19:20
  run
• 19:21
  fashion.
• 19:21
  I
• 19:21
  think
• 19:21
  that's
• 19:21
  where
• 19:22
  I
• 19:22
  take
• 19:22
  from
• 19:22
  my
• 19:22
  startup
• 19:23
  experience
• 19:23
  is
• 19:23
  like
• 19:24
  I'm
• 19:24
  always
• 19:25
  telling
• 19:25
  you,
• 19:25
  I
• 19:25
  advise
• 19:26
  startups.
• 19:26
  I
• 19:26
  know
• 19:26
  you
• 19:27
  guys
• 19:27
  do
• 19:27
  too.
• 19:27
  And
• 19:28
  then
• 19:28
  you
• 19:28
  got
• 19:29
  to
• 19:29
  have
• 19:29
  the
• 19:29
  discipline
• 19:29
  to
• 19:29
  scale
• 19:30
  down
• 19:30
  on
• 19:30
  that
• 19:31
  one,
• 19:31
  that
• 19:31
  one
• 19:31
  use
• 19:32
  case.
• 19:32
  It
• 19:32
  might
• 19:32
  be
• 19:32
  painful
• 19:33
  for
• 19:33
  how
• 19:33
  small
• 19:34
  it
• 19:34
  is,
• 19:34
  but
• 19:35
  being
• 19:35
  able
• 19:35
  to
• 19:35
  nail
• 19:35
  that
• 19:36
  first
• 19:37
  to
• 19:37
  show
• 19:37
  it
• 19:38
  and
• 19:38
  then
• 19:38
  move
• 19:38
  forward
• 19:39
  from
• 19:39
  there
• 19:39
  and
• 19:39
  crawl
• 19:39
  walk
• 19:40
  run
• 19:40
  fashion,
• 19:41
  it's
• 19:41
  really
• 19:41
  hard
• 19:41
  to
• 19:41
  do
• 19:42
  that.
• 19:42
  I
• 19:42
  mean
• 19:42
  inside
• 19:43
  every
• 19:43
  large
• 19:43
  organization
• 19:44
  I've
• 19:44
  been
• 19:44
  in,
• 19:45
  they
• 19:45
  make
• 19:45
  it
• 19:46
  work
• 19:46
  in
• 19:46
  one
• 19:46
  store
• 19:47
  and
• 19:47
  they
• 19:47
  want
• 19:47
  to
• 19:47
  scale
• 19:47
  it
• 19:47
  to
• 19:48
  you
• 19:48
  all
• 19:48
  200
• 19:49
  in
• 19:49
  the
• 19:49
  next
• 19:50
  six
• 19:50
  to
• 19:50
  nine
• 19:51
  months
• 19:51
  and
• 19:52
  then
• 19:52
  you've
• 19:52
  got
• 19:52
  different
• 19:52
  silos.
• 19:53
  I
• 19:53
  think
• 19:53
  that's
• 19:53
  the
• 19:53
  other
• 19:53
  challenge.
• 19:54
  We
• 19:54
  have
• 19:54
  these
• 19:54
  holdover
• 19:55
  of
• 19:55
  Taylorism,
• 19:56
  right?
• 19:56
  Everybody's
• 19:57
  in
• 19:57
  a
• 19:57
  silo,
• 19:57
  everybody
• 19:58
  is
• 19:58
  incentivized
• 19:58
  for
• 19:58
  different
• 19:59
  things.
• 19:59
  You
• 19:59
  have
• 19:59
  to
• 20:00
  get
• 20:00
  them
• 20:00
  all
• 20:00
  aligned.
• 20:02
  We
• 20:02
  are
• 20:02
  going
• 20:02
  to
• 20:02
  have
• 20:02
  to
• 20:03
  move
• 20:03
  to
• 20:03
  new
• 20:03
  different
• 20:03
  models
• 20:04
  of
• 20:04
  operating
• 20:05
  with
• 20:05
  AI,
• 20:05
  the
• 20:05
  better
• 20:06
  and
• 20:06
  better
• 20:06
  it
• 20:06
  gets.
• 20:07
  So
• 20:07
  I
• 20:07
  think
• 20:07
  you
• 20:07
  have
• 20:08
  to
• 20:08
  consider
• 20:08
  those
• 20:08
  things
• 20:08
  for
• 20:09
  the
• 20:09
  future.
• 20:09
  And
• 20:09
  that's
• 20:10
  a
• 20:10
  change
• 20:10
  management
• 20:11
  issue
• 20:11
  and
• 20:11
  that's
• 20:11
  probably
• 20:12
  the
• 20:12
  bigger
• 20:13
  challenge
• 20:13
  with
• 20:13
  all
• 20:13
  of
• 20:13
  this,
• 20:14
  even
• 20:14
  over
• 20:15
  AI
• 20:15
  itself
• 20:15
  is
• 20:16
  how
• 20:16
  do
• 20:16
  you
• 20:16
  align
• 20:16
  change
• 20:17
  Management
• 20:17
  to
• 20:17
  make
• 20:17
  this
• 20:18
  work
• 20:18
  well.
• 20:18
  So
• 20:19
  assuming
• 20:19
  Joe,
• 20:19
  that
• 20:20
  they
• 20:20
  have
• 20:20
  all
• 20:20
  of
• 20:20
  those
• 20:21
  things
• 20:21
  in
• 20:21
  order
• 20:21
  and
• 20:21
  they've
• 20:22
  sorted
• 20:22
  through
• 20:22
  that,
• 20:23
  that
• 20:23
  mess
• 20:24
  to
• 20:24
  get
• 20:24
  to
• 20:24
  their
• 20:25
  pilots.
• 20:26
  Dan,
• 20:26
  I
• 20:27
  want
• 20:27
  to
• 20:27
  bring
• 20:27
  you
• 20:27
  back
• 20:27
  in
• 20:28
  here
• 20:28
  to
• 20:28
  kind
• 20:28
  of
• 20:29
  COVID
• 20:29
  off
• 20:30
  on
• 20:30
  some
• 20:30
  of
• 20:30
  the
• 20:31
  points
• 20:32
  of
• 20:32
  failure.
• 20:33
  One
• 20:33
  being
• 20:33
  one
• 20:34
  that
• 20:34
  Chris
• 20:34
  and
• 20:35
  Joe
• 20:35
  were
• 20:35
  just
• 20:35
  talking
• 20:35
  about
• 20:36
  where
• 20:36
  you
• 20:36
  have
• 20:37
  so
• 20:37
  many
• 20:37
  point
• 20:37
  to
• 20:37
  point
• 20:38
  solutions
• 20:38
  that
• 20:39
  you
• 20:39
  have
• 20:39
  and
• 20:40
  you
• 20:40
  have
• 20:40
  different
• 20:40
  teams
• 20:41
  operating
• 20:41
  those
• 20:42
  or
• 20:42
  initiating
• 20:43
  contracts
• 20:44
  with
• 20:44
  those
• 20:44
  partners
• 20:45
  who
• 20:45
  are
• 20:45
  bringing
• 20:45
  us
• 20:45
  in.
• 20:46
  What
• 20:46
  are
• 20:46
  some
• 20:46
  of
• 20:47
  like
• 20:47
  the
• 20:47
  more
• 20:47
  common
• 20:48
  points
• 20:48
  of
• 20:48
  failure
• 20:48
  that
• 20:49
  you're
• 20:49
  seeing
• 20:49
  with
• 20:49
  the
• 20:50
  computer
• 20:50
  vision
• 20:51
  deployment
• 20:51
  and
• 20:52
  what
• 20:52
  are
• 20:52
  some
• 20:53
  ways
• 20:53
  that
• 20:53
  the
• 20:53
  audience
• 20:54
  can
• 20:54
  avoid
• 20:55
  them?
• 20:55
  I
• 20:56
  think
• 20:56
  you
• 20:56
  actually
• 20:56
  even
• 20:57
  from
• 20:57
  the
• 20:57
  conversation
• 20:58
  we
• 20:58
  were
• 20:58
  just
• 20:58
  having,
• 20:59
  I
• 20:59
  think
• 20:59
  it's
• 20:59
  worth
• 20:59
  noting
• 21:00
  that
• 21:01
  in
• 21:02
  general
• 21:02
  they
• 21:02
  say
• 21:03
  that
• 21:03
  only
• 21:03
  25%
• 21:04
  of
• 21:05
  retail
• 21:05
  AI
• 21:06
  pilots,
• 21:06
  right.
• 21:07
  Any
• 21:07
  kind
• 21:07
  of,
• 21:07
  for
• 21:07
  these
• 21:08
  pilots
• 21:08
  we're
• 21:08
  talking
• 21:08
  about
• 21:08
  really
• 21:09
  scale
• 21:09
  past
• 21:10
  proof
• 21:10
  of
• 21:10
  concept.
• 21:11
  It's
• 21:11
  more
• 21:11
  about
• 21:11
  learning
• 21:12
  from
• 21:12
  those
• 21:12
  things
• 21:13
  each
• 21:13
  time
• 21:13
  when
• 21:13
  you're
• 21:14
  deploying.
• 21:15
  Right.
• 21:15
  But
• 21:15
  that
• 21:15
  was
• 21:16
  23,
• 21:16
  24
• 21:17
  and
• 21:17
  25
• 21:18
  now,
• 21:18
  right.
• 21:19
  All
• 21:19
  the
• 21:19
  executive
• 21:20
  teams
• 21:20
  turned
• 21:21
  around
• 21:21
  and
• 21:21
  said
• 21:21
  okay,
• 21:21
  now
• 21:22
  I
• 21:22
  want
• 21:22
  some
• 21:22
  value
• 21:23
  for
• 21:23
  my
• 21:23
  money
• 21:23
  I
• 21:23
  spent.
• 21:24
  So
• 21:24
  show
• 21:24
  me
• 21:24
  how
• 21:24
  AI
• 21:25
  works,
• 21:25
  show
• 21:26
  me
• 21:26
  how
• 21:26
  I
• 21:26
  use
• 21:26
  this
• 21:26
  in
• 21:27
  the
• 21:27
  stores.
• 21:28
  And
• 21:29
  the
• 21:29
  funny
• 21:29
  thing
• 21:30
  is
• 21:30
  when
• 21:31
  you
• 21:31
  talk
• 21:31
  about
• 21:31
  the
• 21:31
  platform
• 21:32
  and
• 21:32
  building
• 21:32
  the
• 21:33
  single
• 21:33
  platform
• 21:33
  and
• 21:33
  everything
• 21:34
  else,
• 21:34
  a
• 21:34
  lot
• 21:34
  of
• 21:34
  retailers
• 21:35
  are
• 21:35
  still
• 21:35
  fighting
• 21:35
  with
• 21:36
  data.
• 21:36
  As
• 21:36
  an
• 21:37
  example,
• 21:37
  we
• 21:38
  still
• 21:38
  have
• 21:38
  problems
• 21:38
  with
• 21:38
  data
• 21:39
  environments,
• 21:39
  we
• 21:39
  still
• 21:40
  have
• 21:40
  problem
• 21:41
  with
• 21:41
  integration.
• 21:42
  That's
• 21:42
  why
• 21:43
  point
• 21:43
  solutions
• 21:43
  come
• 21:44
  up,
• 21:44
  Point
• 21:44
  solutions
• 21:45
  come
• 21:45
  up
• 21:45
  to
• 21:45
  try
• 21:45
  to
• 21:45
  work
• 21:46
  around
• 21:47
  the
• 21:47
  pains
• 21:47
  of
• 21:47
  today
• 21:48
  and
• 21:48
  let
• 21:48
  me
• 21:49
  kind
• 21:49
  of
• 21:49
  find
• 21:49
  a
• 21:49
  crack
• 21:50
  so
• 21:50
  I
• 21:50
  can
• 21:50
  try
• 21:51
  to
• 21:51
  provide
• 21:51
  some
• 21:52
  value
• 21:52
  to
• 21:52
  the
• 21:53
  organization
• 21:54
  and
• 21:54
  get
• 21:54
  away
• 21:54
  from
• 21:55
  all
• 21:55
  of
• 21:55
  the
• 21:55
  other,
• 21:56
  you
• 21:56
  know,
• 21:56
  people
• 21:56
  process
• 21:57
  tech
• 21:57
  problems
• 21:58
  I
• 21:58
  might
• 21:58
  be
• 21:58
  dealing
• 21:58
  with
• 21:59
  today.
• 21:59
  So
• 21:59
  there
• 21:59
  is
• 21:59
  a
• 22:00
  real
• 22:00
  complexity
• 22:00
  in
• 22:01
  that
• 22:01
  we,
• 22:01
  we're
• 22:01
  not
• 22:01
  going
• 22:02
  to
• 22:02
  deploy
• 22:03
  computer
• 22:03
  vision
• 22:04
  or
• 22:04
  anything
• 22:04
  else
• 22:04
  on
• 22:04
  top
• 22:05
  of
• 22:05
  this
• 22:05
  store
• 22:05
  without
• 22:06
  understanding
• 22:06
  what
• 22:06
  we're
• 22:07
  build,
• 22:07
  what
• 22:07
  we're
• 22:08
  deploying
• 22:09
  it
• 22:09
  to.
• 22:10
  Right.
• 22:10
  How
• 22:10
  we're
• 22:10
  deploying
• 22:11
  it
• 22:11
  into
• 22:11
  that
• 22:11
  environment.
• 22:12
  So
• 22:12
  it's
• 22:12
  going
• 22:13
  to
• 22:13
  be
• 22:13
  things
• 22:13
  from
• 22:13
  understanding
• 22:14
  if
• 22:14
  you
• 22:14
  have
• 22:14
  outdated
• 22:14
  hardware,
• 22:15
  if
• 22:15
  you
• 22:15
  have
• 22:15
  bad
• 22:16
  bandwidth.
• 22:16
  Right.
• 22:17
  If
• 22:17
  we
• 22:17
  don't
• 22:17
  have
• 22:17
  the
• 22:18
  computer
• 22:18
  systems
• 22:18
  we
• 22:18
  need.
• 22:19
  So
• 22:19
  I
• 22:19
  think
• 22:19
  understanding
• 22:20
  where
• 22:20
  your
• 22:21
  possible
• 22:22
  failure
• 22:22
  points
• 22:23
  are
• 22:23
  going
• 22:23
  to
• 22:23
  be
• 22:23
  in
• 22:23
  the
• 22:23
  environment
• 22:24
  is
• 22:24
  one
• 22:24
  of
• 22:25
  those
• 22:25
  important
• 22:25
  things
• 22:26
  that
• 22:28
  will
• 22:28
  be
• 22:28
  a
• 22:28
  consistent
• 22:29
  failure
• 22:29
  point
• 22:30
  for
• 22:30
  trying
• 22:30
  to
• 22:30
  run
• 22:30
  this
• 22:31
  kind
• 22:31
  of
• 22:31
  a
• 22:31
  project.
• 22:32
  And
• 22:32
  then
• 22:32
  you
• 22:32
  mentioned
• 22:33
  privacy
• 22:33
  and
• 22:33
  GDPR
• 22:34
  too.
• 22:34
  I'd
• 22:35
  love
• 22:35
  for
• 22:35
  you
• 22:35
  to
• 22:35
  talk
• 22:35
  about
• 22:36
  that.
• 22:36
  We
• 22:36
  didn't
• 22:36
  get
• 22:37
  to
• 22:37
  dive
• 22:37
  into
• 22:37
  that
• 22:38
  too
• 22:38
  deeply
• 22:39
  earlier.
• 22:39
  But
• 22:40
  like
• 22:40
  why
• 22:40
  is
• 22:41
  that
• 22:41
  something
• 22:42
  that's
• 22:42
  become
• 22:43
  more
• 22:43
  important
• 22:44
  the
• 22:44
  more
• 22:44
  that
• 22:44
  we
• 22:44
  start
• 22:45
  to
• 22:45
  see
• 22:45
  computer
• 22:46
  vision
• 22:46
  deployed
• 22:46
  in
• 22:47
  stores.
• 22:47
  And
• 22:47
  how
• 22:48
  do
• 22:48
  you
• 22:48
  avoid
• 22:48
  that
• 22:49
  from
• 22:49
  becoming
• 22:49
  a
• 22:50
  disaster?
• 22:51
  This
• 22:51
  one
• 22:51
  is
• 22:51
  interesting
• 22:52
  because
• 22:52
  it's
• 22:52
  a
• 22:53
  mix
• 22:53
  of.
• 22:53
  Everyone
• 22:54
  you
• 22:54
  talk
• 22:54
  to
• 22:54
  is
• 22:54
  going
• 22:54
  to
• 22:55
  tell
• 22:55
  you
• 22:55
  it's
• 22:55
  a
• 22:55
  technical
• 22:57
  security
• 22:57
  problem.
• 22:58
  I
• 22:58
  think
• 22:58
  they're
• 22:58
  going
• 22:59
  to
• 22:59
  tell
• 22:59
  you
• 22:59
  it's
• 22:59
  gdpr,
• 23:00
  it's
• 23:00
  ccpa,
• 23:01
  it's,
• 23:01
  you
• 23:01
  know,
• 23:02
  we're
• 23:03
  another
• 23:03
  foreign
• 23:03
  country.
• 23:04
  We
• 23:04
  have
• 23:04
  double
• 23:05
  the
• 23:05
  rules
• 23:05
  you
• 23:05
  do
• 23:05
  in
• 23:05
  the
• 23:06
  U.S.
• 23:06
  you
• 23:06
  know,
• 23:06
  privacy
• 23:07
  is
• 23:07
  most
• 23:07
  important.
• 23:08
  You
• 23:08
  have
• 23:08
  to.
• 23:09
  We
• 23:09
  have
• 23:09
  to
• 23:09
  have
• 23:09
  this.
• 23:09
  And
• 23:09
  yes,
• 23:10
  you
• 23:10
  do.
• 23:10
  Like,
• 23:11
  this
• 23:11
  is.
• 23:11
  This
• 23:12
  is
• 23:12
  table
• 23:12
  stakes.
• 23:13
  You
• 23:13
  need
• 23:13
  to
• 23:13
  have
• 23:13
  that
• 23:13
  security.
• 23:14
  But
• 23:15
  as
• 23:15
  we
• 23:15
  were
• 23:15
  talking
• 23:16
  earlier,
• 23:17
  there's
• 23:17
  a
• 23:18
  bigger
• 23:18
  part
• 23:18
  here
• 23:18
  that
• 23:19
  keeps
• 23:19
  getting
• 23:19
  missed.
• 23:19
  And,
• 23:21
  you
• 23:21
  know,
• 23:21
  how
• 23:22
  comfortable
• 23:22
  are
• 23:22
  you
• 23:22
  when
• 23:22
  you're
• 23:23
  in
• 23:23
  a
• 23:23
  store?
• 23:23
  If
• 23:23
  you
• 23:23
  felt
• 23:23
  like
• 23:23
  you
• 23:23
  were
• 23:24
  being
• 23:24
  monitored,
• 23:25
  even
• 23:25
  as
• 23:25
  an
• 23:25
  employee,
• 23:26
  if
• 23:26
  you
• 23:26
  felt
• 23:26
  like
• 23:27
  you
• 23:27
  were
• 23:27
  being
• 23:27
  watched
• 23:27
  for
• 23:27
  your
• 23:27
  day
• 23:28
  job
• 23:28
  24
• 23:28
  7.
• 23:29
  Right.
• 23:29
  I
• 23:30
  really
• 23:30
  don't
• 23:30
  like
• 23:31
  that.
• 23:31
  And
• 23:31
  you
• 23:31
  guys,
• 23:32
  you
• 23:32
  know,
• 23:32
  so
• 23:33
  I
• 23:33
  think
• 23:33
  there's
• 23:33
  a
• 23:33
  bigger
• 23:34
  part
• 23:34
  here
• 23:34
  for
• 23:34
  privacy
• 23:35
  and
• 23:35
  consent
• 23:36
  more
• 23:36
  than
• 23:36
  just
• 23:38
  the
• 23:38
  security.
• 23:39
  Table
• 23:39
  stakes.
• 23:40
  I
• 23:40
  need
• 23:40
  to
• 23:40
  have
• 23:41
  gdpr,
• 23:42
  there's
• 23:44
  shopping
• 23:44
  for
• 23:44
  something.
• 23:45
  What
• 23:45
  if
• 23:45
  you're
• 23:45
  buying
• 23:46
  products
• 23:46
  in
• 23:47
  a
• 23:47
  store
• 23:47
  that,
• 23:48
  you
• 23:48
  know,
• 23:48
  you
• 23:48
  really
• 23:49
  want
• 23:49
  a
• 23:49
  little
• 23:50
  privacy
• 23:50
  to
• 23:50
  go
• 23:50
  buy,
• 23:51
  you
• 23:51
  know,
• 23:51
  and
• 23:51
  now
• 23:51
  you
• 23:51
  feel
• 23:52
  like
• 23:52
  there's
• 23:52
  cameras
• 23:53
  everywhere,
• 23:54
  you
• 23:54
  know,
• 23:54
  staring
• 23:54
  at
• 23:55
  you.
• 23:55
  Right.
• 23:56
  I
• 23:56
  think
• 23:56
  that's
• 23:57
  the
• 23:57
  bigger
• 23:59
  concern
• 24:00
  that
• 24:00
  people
• 24:00
  have,
• 24:01
  at
• 24:01
  least
• 24:01
  including
• 24:02
  employees
• 24:02
  and
• 24:02
  everyone
• 24:03
  else
• 24:03
  that
• 24:03
  we
• 24:03
  are
• 24:03
  maybe
• 24:04
  not
• 24:04
  taking
• 24:04
  into
• 24:04
  account.
• 24:05
  I
• 24:05
  also
• 24:05
  think
• 24:06
  putting.
• 24:06
  Personally,
• 24:07
  I
• 24:07
  think
• 24:08
  just
• 24:08
  putting
• 24:08
  signs
• 24:08
  up
• 24:09
  telling
• 24:09
  me
• 24:09
  that
• 24:09
  you
• 24:09
  have
• 24:10
  cameras
• 24:10
  in
• 24:10
  your
• 24:10
  store
• 24:10
  is
• 24:11
  not
• 24:11
  solving
• 24:11
  the
• 24:11
  problem.
• 24:12
  And
• 24:12
  that
• 24:12
  seems
• 24:13
  like
• 24:13
  something,
• 24:13
  Dan,
• 24:13
  that's
• 24:14
  along
• 24:14
  the
• 24:14
  lines
• 24:14
  of
• 24:14
  the
• 24:15
  smart
• 24:15
  cart
• 24:15
  that
• 24:15
  you
• 24:15
  were
• 24:15
  just
• 24:16
  talking
• 24:16
  about
• 24:16
  too,
• 24:16
  where
• 24:17
  it
• 24:17
  likely
• 24:17
  wasn't
• 24:18
  an
• 24:18
  issue
• 24:19
  until
• 24:19
  someone
• 24:20
  brought
• 24:20
  it
• 24:20
  to
• 24:20
  their
• 24:21
  attention.
• 24:21
  Like,
• 24:21
  the
• 24:22
  pilot
• 24:22
  was
• 24:22
  like,
• 24:22
  let's
• 24:23
  go.
• 24:23
  We're
• 24:23
  just
• 24:23
  no
• 24:24
  big
• 24:24
  deal.
• 24:24
  We're
• 24:24
  going
• 24:24
  to
• 24:24
  have
• 24:24
  cameras
• 24:25
  everywhere,
• 24:25
  and
• 24:25
  it's
• 24:26
  going
• 24:26
  to
• 24:26
  provide
• 24:26
  all
• 24:26
  these
• 24:26
  benefits.
• 24:27
  But
• 24:28
  then
• 24:28
  you
• 24:28
  have
• 24:29
  the
• 24:29
  issue
• 24:29
  of
• 24:30
  what
• 24:30
  all
• 24:30
  are
• 24:30
  you
• 24:31
  watching?
• 24:31
  What
• 24:32
  do
• 24:32
  I.
• 24:32
  What
• 24:32
  freedoms
• 24:33
  are
• 24:33
  you
• 24:33
  taking
• 24:33
  from
• 24:33
  me
• 24:34
  as
• 24:34
  a
• 24:34
  consumer?
• 24:35
  Do
• 24:35
  I
• 24:35
  imagine
• 24:36
  it's
• 24:36
  the
• 24:37
  first
• 24:37
  time
• 24:37
  the
• 24:38
  case
• 24:38
  study
• 24:38
  goes
• 24:39
  a
• 24:39
  little
• 24:39
  bit
• 24:39
  out
• 24:39
  of
• 24:39
  bounds.
• 24:40
  Right.
• 24:40
  So
• 24:40
  I
• 24:41
  did
• 24:41
  a
• 24:41
  test
• 24:41
  a
• 24:41
  long
• 24:42
  time
• 24:42
  ago,
• 24:42
  playing
• 24:42
  around
• 24:42
  with
• 24:43
  saying
• 24:43
  the
• 24:43
  word
• 24:43
  for
• 24:44
  chicken
• 24:45
  coop.
• 24:46
  And
• 24:46
  we
• 24:46
  were
• 24:46
  testing
• 24:47
  a
• 24:47
  scenario,
• 24:48
  and
• 24:48
  it
• 24:48
  showed
• 24:48
  up
• 24:48
  as
• 24:49
  advertisements
• 24:49
  on
• 24:50
  Facebook
• 24:50
  for
• 24:50
  me
• 24:50
  the
• 24:51
  couple
• 24:51
  hours
• 24:52
  later.
• 24:52
  And
• 24:52
  we
• 24:53
  were
• 24:53
  testing
• 24:54
  the
• 24:54
  fact
• 24:54
  that,
• 24:54
  you
• 24:54
  know,
• 24:55
  certain
• 24:55
  things
• 24:55
  are
• 24:55
  listening
• 24:56
  to
• 24:56
  you.
• 24:56
  And
• 24:57
  think
• 24:57
  about
• 24:57
  the
• 24:58
  first
• 24:58
  time
• 24:58
  the
• 24:58
  camera's
• 24:59
  in
• 24:59
  the
• 24:59
  store
• 24:59
  and,
• 24:59
  you
• 24:59
  know,
• 25:00
  they're
• 25:00
  on
• 25:01
  and
• 25:01
  it
• 25:01
  watches
• 25:02
  you
• 25:02
  shop
• 25:02
  and
• 25:02
  then
• 25:03
  it
• 25:03
  starts
• 25:03
  giving
• 25:03
  you
• 25:03
  very
• 25:04
  specific
• 25:05
  recommendations
• 25:06
  for
• 25:06
  products
• 25:07
  that
• 25:07
  it
• 25:08
  knows
• 25:08
  and
• 25:08
  watched
• 25:09
  and
• 25:09
  shows
• 25:09
  you
• 25:09
  that
• 25:10
  it
• 25:10
  watched
• 25:10
  you
• 25:10
  walk
• 25:10
  the
• 25:11
  entire
• 25:11
  store.
• 25:11
  How
• 25:12
  comfortable
• 25:12
  would
• 25:12
  you
• 25:12
  be
• 25:13
  to
• 25:13
  go
• 25:13
  back
• 25:13
  and
• 25:13
  shop?
• 25:14
  Right.
• 25:14
  If
• 25:14
  you
• 25:15
  didn't
• 25:15
  opt
• 25:15
  in
• 25:15
  for
• 25:15
  that
• 25:16
  and
• 25:16
  you
• 25:16
  didn't
• 25:16
  ask
• 25:16
  for
• 25:16
  that,
• 25:17
  you
• 25:17
  would
• 25:17
  now
• 25:17
  feel
• 25:18
  violated
• 25:18
  almost.
• 25:19
  And
• 25:19
  I
• 25:19
  think
• 25:19
  that's
• 25:20
  where
• 25:20
  the.
• 25:21
  That's
• 25:21
  where
• 25:21
  the
• 25:22
  privacy
• 25:22
  and
• 25:22
  the
• 25:22
  trust
• 25:23
  is
• 25:23
  going
• 25:23
  to
• 25:23
  come
• 25:23
  in.
• 25:23
  Because
• 25:25
  trust
• 25:25
  is
• 25:25
  hard
• 25:26
  to
• 25:27
  gain.
• 25:28
  Right.
• 25:28
  It's
• 25:28
  easy
• 25:29
  to
• 25:29
  lose.
• 25:29
  Hard
• 25:29
  to
• 25:29
  gain,
• 25:30
  they
• 25:30
  say.
• 25:31
  So
• 25:31
  if
• 25:31
  you
• 25:31
  start
• 25:32
  losing
• 25:32
  customer
• 25:32
  trust
• 25:33
  in
• 25:33
  what
• 25:33
  you're
• 25:33
  doing,
• 25:33
  then
• 25:34
  no
• 25:34
  matter
• 25:34
  how
• 25:34
  great
• 25:34
  this
• 25:35
  solution
• 25:35
  is,
• 25:37
  it's
• 25:37
  not
• 25:37
  actually
• 25:38
  going
• 25:38
  to
• 25:38
  increase
• 25:39
  revenue.
• 25:39
  Yeah.
• 25:40
  You
• 25:40
  got
• 25:40
  me
• 25:40
  thinking
• 25:40
  about
• 25:40
  something
• 25:40
  I've
• 25:41
  never
• 25:41
  thought
• 25:41
  about
• 25:41
  really,
• 25:41
  which
• 25:42
  is
• 25:42
  there's
• 25:42
  the
• 25:42
  whole
• 25:42
  mantra.
• 25:43
  I
• 25:43
  think
• 25:43
  Facebook
• 25:44
  originated
• 25:44
  it.
• 25:45
  Go
• 25:45
  fast,
• 25:46
  break
• 25:46
  things.
• 25:46
  But
• 25:47
  when
• 25:47
  you
• 25:47
  start
• 25:47
  talking
• 25:47
  about
• 25:47
  computer
• 25:48
  vision,
• 25:48
  AI
• 25:49
  deployments,
• 25:50
  the
• 25:50
  edge
• 25:51
  cases
• 25:51
  that
• 25:52
  you
• 25:52
  may
• 25:52
  not
• 25:52
  understand
• 25:53
  yet
• 25:53
  are
• 25:53
  proportionally
• 25:55
  probably
• 25:55
  more
• 25:56
  important
• 25:56
  than
• 25:56
  some
• 25:57
  of
• 25:57
  those
• 25:57
  edge
• 25:57
  cases
• 25:58
  in
• 25:58
  that
• 25:58
  traditional
• 25:59
  mantra
• 25:59
  that
• 25:59
  were.
• 26:00
  That
• 26:00
  are
• 26:00
  probably
• 26:00
  encapsulated
• 26:01
  in
• 26:01
  what
• 26:01
  that
• 26:01
  means.
• 26:02
  And
• 26:02
  that's
• 26:02
  something
• 26:03
  I
• 26:03
  never
• 26:03
  thought
• 26:03
  about.
• 26:03
  So,
• 26:03
  Joe,
• 26:04
  I
• 26:04
  want
• 26:04
  to
• 26:04
  hold
• 26:04
  your
• 26:04
  feet
• 26:04
  to
• 26:05
  the
• 26:05
  fire
• 26:05
  then,
• 26:06
  based
• 26:06
  on
• 26:06
  something
• 26:07
  you
• 26:07
  said
• 26:07
  before,
• 26:07
  which
• 26:08
  I
• 26:08
  think
• 26:08
  we
• 26:08
  would.
• 26:09
  Ann
• 26:09
  and
• 26:09
  I
• 26:09
  would
• 26:09
  fundamentally
• 26:10
  agree
• 26:10
  with
• 26:10
  you,
• 26:10
  which
• 26:10
  is
• 26:11
  you
• 26:11
  have
• 26:11
  to
• 26:12
  decide
• 26:12
  what
• 26:12
  you're
• 26:12
  going
• 26:12
  to
• 26:13
  go
• 26:13
  after.
• 26:13
  And
• 26:13
  so
• 26:14
  if
• 26:15
  from
• 26:15
  your
• 26:15
  perspective,
• 26:17
  knowing
• 26:17
  what
• 26:17
  you
• 26:17
  know,
• 26:19
  if
• 26:19
  you
• 26:19
  were
• 26:19
  a
• 26:19
  retailer
• 26:20
  and
• 26:20
  you
• 26:20
  say,
• 26:20
  look,
• 26:20
  we
• 26:20
  think
• 26:20
  computer
• 26:21
  vision
• 26:21
  can
• 26:21
  do
• 26:22
  something
• 26:22
  for
• 26:22
  us,
• 26:22
  which
• 26:23
  is
• 26:23
  probably
• 26:23
  the
• 26:23
  wrong
• 26:24
  mindset
• 26:24
  to
• 26:24
  actually
• 26:24
  approach
• 26:25
  the
• 26:26
  problem
• 26:26
  with
• 26:26
  to
• 26:26
  begin
• 26:26
  with.
• 26:27
  It's
• 26:27
  really,
• 26:28
  what
• 26:28
  should
• 26:28
  I
• 26:28
  be
• 26:29
  using
• 26:29
  it
• 26:29
  for?
• 26:29
  So
• 26:30
  what
• 26:30
  do
• 26:30
  you
• 26:30
  think
• 26:30
  is
• 26:30
  the
• 26:31
  biggest
• 26:31
  problem
• 26:31
  out
• 26:32
  there
• 26:32
  that
• 26:32
  you
• 26:32
  think
• 26:33
  computer
• 26:33
  vision
• 26:33
  can
• 26:33
  help
• 26:34
  retailers
• 26:34
  solve
• 26:35
  or
• 26:35
  get
• 26:35
  their
• 26:35
  arms
• 26:35
  around?
• 26:36
  I
• 26:36
  mean,
• 26:37
  you
• 26:37
  got
• 26:37
  to
• 26:37
  start.
• 26:37
  We're
• 26:38
  seeing
• 26:38
  better.
• 26:38
  Saves
• 26:39
  you
• 26:39
  the
• 26:39
  most
• 26:40
  money
• 26:40
  right
• 26:40
  now.
• 26:40
  Right.
• 26:41
  So
• 26:41
  I
• 26:41
  think
• 26:41
  in
• 26:42
  my
• 26:42
  perspective,
• 26:42
  that
• 26:43
  kind
• 26:43
  of
• 26:43
  goes
• 26:43
  down
• 26:43
  the
• 26:44
  path
• 26:44
  of
• 26:45
  inventory
• 26:45
  visibility.
• 26:46
  Right.
• 26:46
  You
• 26:46
  got
• 26:46
  to
• 26:46
  have
• 26:47
  things
• 26:47
  that
• 26:47
  are
• 26:47
  available
• 26:48
  that
• 26:48
  your
• 26:48
  customers
• 26:49
  want,
• 26:49
  want.
• 26:49
  Right.
• 26:50
  You
• 26:50
  can
• 26:50
  use
• 26:50
  that
• 26:50
  to.
• 26:51
  In
• 26:51
  more
• 26:51
  predictive
• 26:51
  nature,
• 26:52
  probably
• 26:52
  more
• 26:53
  so
• 26:53
  in
• 26:53
  the
• 26:53
  future
• 26:53
  a
• 26:53
  little.
• 26:54
  The
• 26:54
  near
• 26:54
  future
• 26:55
  around,
• 26:55
  hey,
• 26:56
  where's.
• 26:56
  Where's
• 26:56
  the
• 26:56
  dwell
• 26:57
  time
• 26:57
  happening?
• 26:57
  And.
• 26:58
  And
• 26:58
  where
• 26:58
  are
• 26:58
  we
• 26:58
  out
• 26:58
  of
• 26:58
  stock
• 26:59
  more?
• 26:59
  And
• 26:59
  then
• 26:59
  how
• 26:59
  do
• 27:00
  we.
• 27:00
  How
• 27:00
  do
• 27:00
  we
• 27:00
  make
• 27:01
  actions
• 27:01
  out
• 27:01
  of
• 27:01
  that
• 27:02
  eventually?
• 27:03
  Right.
• 27:04
  So
• 27:04
  I
• 27:04
  think
• 27:04
  starting
• 27:05
  with
• 27:05
  inventory
• 27:05
  visibility
• 27:06
  and,
• 27:06
  and
• 27:06
  stocks
• 27:07
  is
• 27:08
  a
• 27:08
  great
• 27:08
  place
• 27:08
  to
• 27:08
  start,
• 27:09
  particularly
• 27:09
  if
• 27:09
  you've
• 27:09
  got
• 27:10
  micro
• 27:10
  fulfillment
• 27:10
  in
• 27:11
  the
• 27:11
  back
• 27:11
  tied
• 27:12
  to
• 27:12
  your
• 27:12
  E
• 27:12
  Commerce
• 27:12
  as
• 27:13
  well.
• 27:13
  How
• 27:13
  does
• 27:13
  that
• 27:13
  all
• 27:14
  play
• 27:14
  out?
• 27:14
  Shrink
• 27:15
  control.
• 27:16
  It's
• 27:16
  a
• 27:16
  big
• 27:17
  issue.
• 27:17
  What
• 27:17
  are
• 27:17
  we
• 27:17
  at
• 27:17
  1.6%
• 27:18
  on
• 27:19
  average?
• 27:19
  @
• 27:19
  stores
• 27:20
  and
• 27:20
  people
• 27:20
  keep
• 27:21
  changing
• 27:21
  their
• 27:21
  self,
• 27:22
  self
• 27:22
  checkouts
• 27:23
  or
• 27:23
  monitor
• 27:23
  checkouts
• 27:24
  or
• 27:24
  whatever.
• 27:25
  So
• 27:25
  how
• 27:26
  does
• 27:26
  that
• 27:26
  play
• 27:26
  in?
• 27:26
  I
• 27:26
  mean
• 27:27
  I
• 27:27
  know
• 27:27
  there's
• 27:27
  various
• 27:28
  types
• 27:28
  of
• 27:28
  shrink,
• 27:29
  but
• 27:29
  you
• 27:29
  know,
• 27:30
  I
• 27:30
  think
• 27:30
  that's
• 27:30
  a
• 27:30
  good
• 27:30
  place
• 27:30
  to
• 27:31
  start
• 27:31
  too.
• 27:31
  If
• 27:31
  you're
• 27:31
  looking
• 27:31
  at
• 27:32
  security
• 27:32
  and
• 27:33
  inventory
• 27:33
  control,
• 27:35
  I
• 27:35
  think
• 27:35
  those
• 27:36
  are
• 27:36
  high
• 27:36
  roi,
• 27:37
  low
• 27:37
  risk
• 27:37
  loops
• 27:37
  for
• 27:38
  you
• 27:38
  to
• 27:38
  start
• 27:39
  and
• 27:39
  then,
• 27:39
  then
• 27:39
  from
• 27:40
  there
• 27:40
  you
• 27:40
  can
• 27:40
  start
• 27:40
  looking
• 27:40
  at
• 27:41
  that
• 27:41
  personalization
• 27:41
  piece
• 27:42
  which
• 27:42
  starts
• 27:42
  to
• 27:42
  get
• 27:43
  that,
• 27:43
  you
• 27:43
  know,
• 27:43
  that
• 27:44
  creep
• 27:44
  factor
• 27:44
  a
• 27:44
  little
• 27:44
  bit.
• 27:45
  But
• 27:45
  like
• 27:45
  you
• 27:45
  got,
• 27:46
  we're
• 27:46
  going
• 27:46
  to
• 27:46
  have
• 27:46
  to
• 27:46
  figure
• 27:46
  it
• 27:47
  out.
• 27:47
  Like,
• 27:47
  you
• 27:47
  know,
• 27:47
  these,
• 27:48
  I'll
• 27:48
  say
• 27:48
  these
• 27:48
  autonomous
• 27:49
  driving
• 27:49
  stores
• 27:50
  are
• 27:50
  going
• 27:50
  to
• 27:50
  be
• 27:50
  inevitable.
• 27:51
  So
• 27:52
  like
• 27:52
  pick
• 27:52
  your,
• 27:52
  pick
• 27:53
  where
• 27:53
  you
• 27:53
  think
• 27:53
  you
• 27:53
  can
• 27:53
  win
• 27:53
  now
• 27:54
  and
• 27:54
  where
• 27:54
  you
• 27:54
  can
• 27:54
  save
• 27:54
  the
• 27:55
  most
• 27:55
  and
• 27:55
  build
• 27:55
  the
• 27:55
  ROI
• 27:56
  case
• 27:56
  and
• 27:56
  build
• 27:57
  your
• 27:57
  foundations
• 27:57
  and
• 27:58
  you
• 27:58
  can
• 27:58
  go
• 27:58
  from
• 27:58
  there.
• 28:00
  I
• 28:00
  think
• 28:01
  then
• 28:01
  you're
• 28:01
  going
• 28:01
  to
• 28:01
  get
• 28:01
  into
• 28:02
  retail
• 28:02
  media,
• 28:03
  the
• 28:03
  whole
• 28:03
  retail
• 28:03
  media
• 28:04
  thing.
• 28:04
  I
• 28:04
  think
• 28:04
  that
• 28:04
  gets
• 28:05
  into
• 28:05
  where
• 28:05
  what's
• 28:06
  really
• 28:06
  pushing
• 28:06
  these
• 28:06
  smart
• 28:07
  carts
• 28:07
  to
• 28:07
  some
• 28:07
  degree
• 28:08
  too.
• 28:08
  Chris.
• 28:08
  Right.
• 28:08
  And
• 28:09
  then
• 28:09
  it's
• 28:09
  like,
• 28:10
  I
• 28:11
  don't
• 28:11
  know,
• 28:11
  how
• 28:11
  do
• 28:11
  you
• 28:11
  play
• 28:11
  that
• 28:12
  the
• 28:12
  right
• 28:12
  way?
• 28:12
  I
• 28:12
  know
• 28:13
  the
• 28:13
  whole,
• 28:13
  I
• 28:13
  was
• 28:13
  always
• 28:14
  on
• 28:14
  my,
• 28:14
  my
• 28:14
  soapbox
• 28:15
  when
• 28:15
  I
• 28:15
  was
• 28:15
  leading
• 28:16
  digital
• 28:16
  strategy
• 28:16
  for
• 28:17
  Best
• 28:17
  Buy
• 28:17
  store
• 28:17
  in
• 28:17
  the
• 28:18
  future.
• 28:18
  How
• 28:18
  do
• 28:19
  you
• 28:19
  do,
• 28:19
  how
• 28:19
  do
• 28:19
  you
• 28:19
  do
• 28:20
  in
• 28:20
  store
• 28:20
  what
• 28:20
  you
• 28:20
  can
• 28:20
  do
• 28:21
  online?
• 28:21
  But
• 28:22
  does
• 28:22
  it
• 28:22
  really
• 28:22
  play
• 28:22
  out
• 28:22
  that
• 28:23
  way?
• 28:23
  And
• 28:23
  then,
• 28:23
  and
• 28:23
  then
• 28:24
  what
• 28:24
  are
• 28:24
  the
• 28:24
  cause?
• 28:24
  There's
• 28:25
  a,
• 28:25
  you're
• 28:25
  going
• 28:25
  to
• 28:25
  have
• 28:25
  fundamentally
• 28:26
  different
• 28:26
  problems
• 28:26
  in
• 28:27
  the
• 28:27
  physical
• 28:27
  world
• 28:27
  than
• 28:27
  you
• 28:27
  are
• 28:28
  in
• 28:28
  the
• 28:28
  online
• 28:28
  world.
• 28:29
  So.
• 28:29
  Well,
• 28:30
  what
• 28:30
  are
• 28:30
  people
• 28:30
  really
• 28:30
  willing
• 28:31
  to
• 28:31
  accept?
• 28:31
  And
• 28:32
  you
• 28:32
  got
• 28:32
  to
• 28:32
  be
• 28:32
  real
• 28:33
  about
• 28:33
  that
• 28:33
  and
• 28:34
  place
• 28:34
  your
• 28:34
  bets,
• 28:34
  I
• 28:34
  guess.
• 28:35
  Right?
• 28:35
  Yeah.
• 28:35
  I
• 28:36
  mean,
• 28:36
  yeah,
• 28:36
  you're
• 28:36
  kind
• 28:36
  of
• 28:37
  backing
• 28:37
  up
• 28:37
  the
• 28:37
  thesis
• 28:37
  which
• 28:38
  is
• 28:38
  like
• 28:38
  I'd
• 28:38
  be
• 28:38
  focused
• 28:38
  on
• 28:39
  the
• 28:39
  operational
• 28:39
  side
• 28:40
  of
• 28:40
  these
• 28:40
  of
• 28:41
  or
• 28:41
  solving
• 28:42
  the
• 28:42
  operational
• 28:42
  problems
• 28:43
  before
• 28:43
  I
• 28:43
  start
• 28:43
  trying
• 28:44
  to
• 28:44
  solve
• 28:44
  the
• 28:44
  consumer
• 28:45
  facing
• 28:45
  problems.
• 28:45
  Because
• 28:45
  you're
• 28:46
  going
• 28:46
  to
• 28:46
  get
• 28:46
  operational
• 28:46
  problems
• 28:47
  as
• 28:47
  you
• 28:47
  focus
• 28:47
  on
• 28:47
  the
• 28:48
  consumer
• 28:48
  facing
• 28:48
  problems.
• 28:49
  But
• 28:49
  Dan,
• 28:49
  what
• 28:49
  do
• 28:49
  you
• 28:49
  think
• 28:49
  here?
• 28:50
  Same
• 28:50
  question
• 28:50
  to
• 28:50
  you.
• 28:51
  I
• 28:52
  like
• 28:52
  where
• 28:52
  Joe
• 28:52
  was
• 28:53
  going
• 28:53
  with
• 28:53
  all
• 28:53
  of
• 28:53
  a
• 28:53
  course
• 28:54
  because
• 28:54
  we
• 28:54
  work
• 28:54
  together.
• 28:55
  But
• 28:57
  in
• 28:57
  all
• 28:57
  seriousness
• 28:58
  he
• 28:58
  brings
• 28:58
  up
• 28:58
  a
• 28:58
  very
• 28:58
  good
• 28:59
  point
• 28:59
  and
• 28:59
  it's
• 28:59
  like
• 29:00
  the
• 29:01
  shelf,
• 29:02
  the
• 29:02
  out
• 29:02
  of
• 29:02
  stock
• 29:03
  type
• 29:03
  of
• 29:03
  detection.
• 29:04
  Those
• 29:04
  areas
• 29:05
  allow
• 29:05
  for
• 29:06
  you
• 29:06
  to
• 29:07
  empower
• 29:08
  and
• 29:08
  almost
• 29:09
  augment
• 29:09
  the
• 29:09
  store
• 29:10
  manager
• 29:10
  and
• 29:10
  the
• 29:10
  employees
• 29:11
  in
• 29:11
  a
• 29:12
  way
• 29:12
  that
• 29:12
  you
• 29:12
  can
• 29:12
  make
• 29:12
  the
• 29:13
  store
• 29:13
  run
• 29:13
  better.
• 29:15
  Thus
• 29:15
  the
• 29:15
  experience
• 29:16
  for
• 29:16
  the
• 29:16
  customer
• 29:17
  gets
• 29:17
  better.
• 29:18
  But
• 29:18
  from
• 29:18
  a
• 29:18
  technical
• 29:19
  standpoint,
• 29:20
  the
• 29:20
  part
• 29:20
  that
• 29:20
  I
• 29:21
  think
• 29:21
  is
• 29:21
  really
• 29:21
  important
• 29:22
  that
• 29:22
  I
• 29:22
  don't
• 29:23
  think
• 29:23
  we
• 29:23
  should
• 29:23
  overshadow
• 29:24
  is
• 29:25
  those
• 29:26
  tolerate
• 29:26
  imperfections
• 29:28
  so
• 29:28
  they
• 29:28
  allow
• 29:29
  us
• 29:29
  to
• 29:29
  provide
• 29:30
  faster
• 29:30
  or
• 29:31
  roi
• 29:32
  because
• 29:33
  real
• 29:33
  time
• 29:33
  is
• 29:34
  not
• 29:34
  necessary
• 29:35
  day
• 29:35
  one.
• 29:36
  Yep.
• 29:37
  And
• 29:37
  perfection
• 29:38
  is
• 29:38
  not
• 29:38
  necessary
• 29:39
  day
• 29:39
  one.
• 29:39
  And
• 29:39
  I
• 29:40
  think
• 29:40
  that's
• 29:40
  important
• 29:40
  because
• 29:41
  if
• 29:41
  we
• 29:41
  looked
• 29:41
  at
• 29:42
  the
• 29:42
  checkout
• 29:43
  like
• 29:43
  we're
• 29:43
  doing,
• 29:43
  and
• 29:43
  we're
• 29:44
  looking
• 29:44
  at
• 29:44
  shrinkage,
• 29:44
  we're
• 29:45
  looking
• 29:45
  at
• 29:45
  theft,
• 29:45
  we're
• 29:46
  looking
• 29:46
  at
• 29:46
  that
• 29:46
  type
• 29:46
  of
• 29:47
  thing,
• 29:47
  then
• 29:48
  everything
• 29:49
  needs
• 29:49
  to
• 29:49
  be
• 29:49
  super
• 29:50
  fast,
• 29:50
  top
• 29:51
  notch,
• 29:51
  you
• 29:52
  know,
• 29:52
  we
• 29:52
  can't
• 29:52
  make
• 29:53
  mistakes.
• 29:55
  I
• 29:55
  can
• 29:55
  check
• 29:55
  a
• 29:55
  shelf,
• 29:56
  have
• 29:57
  time
• 29:57
  to
• 29:57
  process
• 29:57
  it,
• 29:58
  and
• 29:58
  have
• 29:58
  an
• 29:58
  end
• 29:58
  of
• 29:58
  day
• 29:59
  report
• 29:59
  that
• 29:59
  shows
• 30:00
  where
• 30:00
  we're
• 30:00
  tracking
• 30:01
  or
• 30:01
  not
• 30:01
  tracking.
• 30:02
  I
• 30:02
  can
• 30:02
  manage
• 30:03
  to
• 30:03
  tell
• 30:03
  you
• 30:03
  that
• 30:03
  there's
• 30:04
  crates
• 30:04
  in
• 30:04
  the
• 30:04
  back
• 30:05
  room
• 30:05
  of
• 30:05
  the
• 30:05
  store
• 30:06
  that
• 30:06
  haven't
• 30:06
  been
• 30:06
  put
• 30:06
  out
• 30:07
  yet
• 30:07
  within
• 30:08
  an
• 30:08
  hour.
• 30:09
  And
• 30:09
  then
• 30:09
  make
• 30:10
  sure
• 30:10
  that
• 30:10
  the
• 30:10
  system
• 30:10
  is
• 30:11
  also
• 30:11
  written
• 30:11
  in
• 30:11
  a
• 30:12
  way
• 30:12
  that
• 30:12
  I'm
• 30:12
  providing
• 30:13
  real
• 30:13
  roi.
• 30:14
  So
• 30:14
  don't
• 30:14
  create
• 30:14
  me
• 30:14
  an
• 30:14
  end
• 30:14
  to
• 30:15
  day
• 30:15
  report.
• 30:16
  The
• 30:17
  AI
• 30:17
  in
• 30:17
  the
• 30:17
  system
• 30:18
  you're
• 30:18
  creating
• 30:18
  should
• 30:19
  actually
• 30:19
  tell
• 30:20
  the
• 30:20
  closest
• 30:20
  employee
• 30:22
  to
• 30:22
  where
• 30:22
  those
• 30:22
  boxes
• 30:23
  are,
• 30:23
  that
• 30:23
  here's
• 30:24
  your
• 30:24
  next
• 30:24
  task,
• 30:25
  go
• 30:25
  back,
• 30:25
  grab
• 30:25
  that
• 30:25
  stuff,
• 30:26
  put
• 30:26
  it
• 30:26
  on
• 30:26
  a
• 30:26
  shelf.
• 30:27
  Like
• 30:27
  it
• 30:27
  needs
• 30:27
  to
• 30:27
  be
• 30:27
  a
• 30:28
  smart
• 30:28
  system,
• 30:29
  not
• 30:30
  reports.
• 30:30
  We
• 30:30
  need
• 30:30
  to
• 30:30
  move
• 30:31
  away
• 30:31
  from
• 30:31
  reporting.
• 30:31
  Right.
• 30:32
  And
• 30:33
  I
• 30:33
  think
• 30:33
  that's
• 30:34
  the
• 30:34
  part,
• 30:34
  the
• 30:34
  imperfection
• 30:35
  part
• 30:35
  I
• 30:35
  think
• 30:35
  is
• 30:36
  really
• 30:36
  a
• 30:36
  key.
• 30:37
  I
• 30:37
  think
• 30:37
  that's
• 30:37
  where
• 30:37
  we're
• 30:38
  at
• 30:38
  in
• 30:38
  AI
• 30:38
  right
• 30:38
  now.
• 30:38
  There's
• 30:39
  the
• 30:39
  hype
• 30:39
  cycle
• 30:39
  that
• 30:40
  was,
• 30:40
  I
• 30:40
  don't
• 30:40
  know,
• 30:40
  we're
• 30:41
  already
• 30:41
  at
• 30:41
  in
• 30:41
  the
• 30:41
  hype
• 30:41
  cycle
• 30:42
  for
• 30:42
  AI.
• 30:42
  I'm
• 30:42
  not
• 30:42
  sure
• 30:43
  exactly
• 30:43
  where
• 30:43
  we're
• 30:43
  at,
• 30:44
  but
• 30:44
  I
• 30:44
  think
• 30:45
  there
• 30:45
  is
• 30:45
  the
• 30:46
  hope
• 30:46
  of
• 30:46
  what
• 30:46
  it
• 30:46
  can
• 30:47
  be
• 30:47
  and
• 30:47
  I
• 30:47
  think
• 30:47
  it
• 30:47
  eventually
• 30:48
  will
• 30:48
  get
• 30:48
  there,
• 30:48
  but
• 30:49
  it's
• 30:49
  still
• 30:49
  a
• 30:49
  little
• 30:49
  sloppy.
• 30:50
  Right.
• 30:51
  So
• 30:51
  you're
• 30:51
  seeing
• 30:52
  this
• 30:52
  in
• 30:52
  the
• 30:52
  agentic
• 30:53
  commerce
• 30:53
  world
• 30:53
  a
• 30:53
  little
• 30:54
  bit.
• 30:54
  Right.
• 30:54
  They're
• 30:54
  talking
• 30:54
  about
• 30:55
  moving
• 30:55
  from
• 30:55
  SEO
• 30:56
  to
• 30:56
  GEO
• 30:56
  to
• 30:57
  something
• 30:57
  new.
• 30:57
  I
• 30:58
  mean,
• 30:58
  there's
• 30:58
  some
• 30:59
  sort
• 30:59
  of
• 30:59
  new
• 30:59
  way
• 31:00
  to
• 31:00
  optimize
• 31:01
  every
• 31:01
  month
• 31:01
  now
• 31:02
  with
• 31:02
  that,
• 31:02
  but
• 31:03
  at
• 31:03
  the
• 31:03
  end
• 31:03
  of
• 31:03
  the
• 31:03
  day
• 31:04
  it's
• 31:04
  all
• 31:04
  going
• 31:04
  to
• 31:04
  be
• 31:05
  powered
• 31:05
  by
• 31:05
  product
• 31:05
  catalogs
• 31:06
  that
• 31:06
  have
• 31:06
  to
• 31:06
  be
• 31:06
  absolutely
• 31:07
  precise.
• 31:08
  But
• 31:08
  that's
• 31:09
  only
• 31:09
  just,
• 31:10
  you
• 31:10
  know,
• 31:10
  having
• 31:10
  an
• 31:10
  inkling
• 31:11
  of
• 31:11
  being
• 31:11
  possible
• 31:11
  today.
• 31:12
  That's
• 31:12
  why
• 31:12
  people
• 31:13
  are
• 31:13
  more
• 31:13
  focused
• 31:13
  on
• 31:14
  being
• 31:14
  optimized
• 31:15
  to
• 31:15
  an
• 31:15
  LLM,
• 31:16
  you
• 31:16
  know,
• 31:16
  engine
• 31:17
  for
• 31:17
  search,
• 31:17
  which
• 31:18
  is
• 31:18
  a
• 31:18
  little
• 31:18
  bit
• 31:18
  more
• 31:18
  sloppy
• 31:19
  than
• 31:19
  optimizing
• 31:20
  to
• 31:20
  a
• 31:20
  taxonomy
• 31:21
  to
• 31:22
  a
• 31:22
  specific
• 31:22
  retailer
• 31:23
  or
• 31:23
  a
• 31:24
  marketplace,
• 31:24
  for
• 31:24
  example.
• 31:25
  Right.
• 31:26
  It's
• 31:26
  not
• 31:27
  quite
• 31:27
  there
• 31:27
  yet,
• 31:27
  it's
• 31:28
  almost
• 31:28
  there.
• 31:28
  So
• 31:29
  I
• 31:29
  think
• 31:29
  that's
• 31:29
  kind
• 31:29
  of
• 31:29
  where
• 31:29
  we're
• 31:30
  at.
• 31:30
  So
• 31:30
  you
• 31:30
  gotta
• 31:31
  like,
• 31:31
  you
• 31:31
  know,
• 31:32
  build
• 31:32
  the
• 31:32
  foundation
• 31:33
  still
• 31:33
  to
• 31:33
  have
• 31:34
  that
• 31:34
  data
• 31:34
  ready,
• 31:34
  have
• 31:34
  the
• 31:35
  edge
• 31:35
  ready
• 31:35
  so
• 31:36
  that
• 31:36
  when
• 31:36
  the
• 31:36
  LLMs
• 31:37
  can
• 31:37
  pick
• 31:37
  up,
• 31:37
  you
• 31:37
  can
• 31:38
  do
• 31:38
  some
• 31:38
  of
• 31:38
  these
• 31:38
  Things
• 31:38
  more
• 31:39
  in
• 31:39
  real
• 31:39
  time.
• 31:39
  I
• 31:39
  think
• 31:39
  we've,
• 31:40
  we've
• 31:40
  had
• 31:40
  some
• 31:40
  success
• 31:42
  operationally
• 31:43
  with
• 31:43
  warehouse
• 31:44
  robotics
• 31:44
  and
• 31:44
  are
• 31:44
  saving
• 31:45
  one
• 31:45
  one
• 31:45
  of
• 31:46
  our
• 31:46
  clients
• 31:46
  like
• 31:46
  $6
• 31:46
  million
• 31:47
  a
• 31:47
  year
• 31:47
  using
• 31:48
  some
• 31:48
  level
• 31:48
  of
• 31:48
  computer
• 31:49
  vision
• 31:49
  just
• 31:49
  so
• 31:49
  the
• 31:49
  robots
• 31:50
  are
• 31:50
  on
• 31:50
  a
• 31:50
  more
• 31:50
  efficient
• 31:51
  path.
• 31:51
  For
• 31:52
  example,
• 31:52
  that's
• 31:53
  a
• 31:53
  low
• 31:53
  hanging
• 31:53
  fruit
• 31:53
  you
• 31:54
  can
• 31:54
  tackle.
• 31:54
  Yeah,
• 31:55
  but
• 31:56
  Joe
• 31:56
  and
• 31:57
  Dan,
• 31:57
  both
• 31:57
  of
• 31:58
  you,
• 31:58
  Dan,
• 31:59
  I'll
• 31:59
  go
• 31:59
  to
• 31:59
  you
• 31:59
  first
• 32:00
  because
• 32:00
  you
• 32:00
  mentioned
• 32:01
  it
• 32:01
  earlier
• 32:01
  in
• 32:01
  our
• 32:01
  conversation,
• 32:02
  but
• 32:03
  how
• 32:03
  do
• 32:03
  you
• 32:03
  then
• 32:04
  kind
• 32:04
  of
• 32:04
  look
• 32:04
  at
• 32:05
  and
• 32:05
  evaluate
• 32:06
  when
• 32:06
  you're
• 32:06
  making
• 32:06
  the
• 32:06
  decision
• 32:07
  about
• 32:07
  where
• 32:07
  to
• 32:07
  deploy
• 32:08
  computer
• 32:08
  vision,
• 32:09
  AI?
• 32:11
  How
• 32:11
  do
• 32:11
  you
• 32:11
  evaluate
• 32:12
  what
• 32:12
  you
• 32:12
  do
• 32:12
  with
• 32:12
  your
• 32:13
  current
• 32:13
  hardware
• 32:14
  versus
• 32:15
  investing
• 32:15
  in
• 32:15
  some
• 32:16
  of
• 32:16
  the,
• 32:16
  the
• 32:16
  warehouse
• 32:17
  robotics
• 32:17
  like
• 32:18
  you're
• 32:18
  talking
• 32:18
  about,
• 32:18
  Joe?
• 32:19
  Because
• 32:19
  I,
• 32:20
  I
• 32:20
  think
• 32:20
  part
• 32:20
  of
• 32:21
  me
• 32:21
  as
• 32:21
  a
• 32:21
  retail
• 32:22
  exe
• 32:22
  executive
• 32:23
  is
• 32:23
  thinking
• 32:23
  I
• 32:23
  already
• 32:24
  invested
• 32:24
  in
• 32:25
  shelf
• 32:25
  edge
• 32:25
  cameras
• 32:26
  or
• 32:26
  something.
• 32:26
  How
• 32:27
  can
• 32:27
  I
• 32:27
  make
• 32:27
  them
• 32:27
  work
• 32:28
  harder?
• 32:28
  Or
• 32:28
  I
• 32:29
  theft
• 32:29
  cameras
• 32:29
  or
• 32:30
  something
• 32:30
  like
• 32:30
  how
• 32:30
  can
• 32:30
  I
• 32:30
  get
• 32:31
  more
• 32:31
  with
• 32:31
  that
• 32:31
  current
• 32:31
  investment
• 32:32
  that
• 32:32
  I
• 32:32
  have?
• 32:33
  And
• 32:33
  how
• 32:33
  do
• 32:33
  you
• 32:34
  make
• 32:34
  the
• 32:34
  decision
• 32:34
  to
• 32:34
  say
• 32:35
  okay,
• 32:35
  but
• 32:35
  then
• 32:36
  there's
• 32:36
  these,
• 32:37
  you
• 32:37
  know,
• 32:37
  these
• 32:38
  camera
• 32:38
  or
• 32:38
  these
• 32:39
  robots
• 32:39
  that
• 32:39
  we
• 32:39
  can
• 32:40
  use
• 32:40
  in
• 32:40
  the
• 32:40
  back
• 32:40
  room
• 32:41
  that
• 32:41
  will
• 32:41
  make
• 32:41
  these
• 32:42
  operations
• 32:42
  more
• 32:42
  efficiently.
• 32:43
  Like
• 32:43
  where's
• 32:43
  the
• 32:44
  build
• 32:44
  versus
• 32:44
  buy
• 32:45
  rubric
• 32:45
  that
• 32:46
  you'd
• 32:46
  use?
• 32:46
  Dan,
• 32:47
  build
• 32:48
  versus
• 32:48
  buy
• 32:48
  is.
• 32:48
  Yeah,
• 32:49
  the
• 32:49
  one
• 32:49
  of
• 32:49
  those
• 32:50
  quintessential
• 32:51
  forever
• 32:51
  questions.
• 32:52
  Right.
• 32:52
  Which
• 32:52
  one's
• 32:52
  the
• 32:52
  right
• 32:53
  answer
• 32:53
  to
• 32:53
  what.
• 32:54
  But
• 32:54
  you
• 32:55
  bring
• 32:55
  up
• 32:55
  an
• 32:55
  interesting
• 32:56
  point
• 32:56
  is
• 32:56
  most
• 32:57
  large
• 32:57
  retailers
• 32:58
  that
• 32:58
  we
• 32:58
  would
• 32:58
  go
• 32:58
  and
• 32:58
  speak
• 32:59
  with
• 32:59
  and
• 32:59
  then
• 32:59
  we
• 33:00
  do
• 33:00
  speak
• 33:00
  with
• 33:01
  are
• 33:01
  never
• 33:01
  greenfield,
• 33:02
  nobody
• 33:03
  starting
• 33:03
  from
• 33:03
  scratch.
• 33:04
  Like
• 33:04
  we
• 33:04
  have
• 33:04
  tons
• 33:05
  of
• 33:05
  stuff.
• 33:05
  That's
• 33:05
  a
• 33:05
  good
• 33:05
  point.
• 33:07
  So
• 33:07
  I
• 33:08
  think
• 33:08
  there's,
• 33:09
  there's
• 33:09
  finite
• 33:10
  rules
• 33:10
  that
• 33:10
  you
• 33:11
  can
• 33:11
  kind
• 33:11
  of
• 33:11
  use.
• 33:12
  So
• 33:12
  like
• 33:12
  you
• 33:12
  said,
• 33:12
  if
• 33:12
  you
• 33:13
  were
• 33:13
  doing
• 33:13
  that
• 33:13
  assessment.
• 33:14
  I
• 33:14
  think
• 33:14
  it
• 33:14
  starts
• 33:14
  with
• 33:14
  an
• 33:15
  assessment.
• 33:15
  You
• 33:16
  have
• 33:16
  to
• 33:16
  assess
• 33:16
  the
• 33:16
  current
• 33:18
  hardware
• 33:18
  and
• 33:18
  the
• 33:18
  infrastructure
• 33:19
  in
• 33:19
  the
• 33:19
  place
• 33:19
  where
• 33:20
  we're
• 33:20
  playing
• 33:20
  because
• 33:21
  there's
• 33:23
  what
• 33:23
  is
• 33:23
  available
• 33:24
  and
• 33:24
  then
• 33:26
  how
• 33:26
  old
• 33:27
  is
• 33:27
  it?
• 33:27
  You
• 33:27
  know,
• 33:27
  we
• 33:28
  use
• 33:28
  the
• 33:28
  word
• 33:28
  legacy
• 33:28
  in
• 33:29
  general,
• 33:30
  but
• 33:30
  there's
• 33:31
  true
• 33:32
  like
• 33:32
  old
• 33:33
  end
• 33:33
  of
• 33:33
  life.
• 33:34
  Like
• 33:34
  we're
• 33:35
  no
• 33:35
  longer
• 33:35
  should
• 33:36
  even
• 33:36
  have
• 33:36
  this,
• 33:36
  we're
• 33:37
  going
• 33:37
  to
• 33:37
  replace
• 33:37
  it
• 33:37
  anyway.
• 33:38
  So
• 33:38
  that
• 33:38
  already
• 33:38
  answers
• 33:39
  your
• 33:39
  question.
• 33:39
  Right.
• 33:40
  If
• 33:40
  it's
• 33:40
  truly
• 33:41
  that
• 33:41
  old
• 33:41
  and
• 33:41
  I'm
• 33:42
  going
• 33:42
  to
• 33:42
  be
• 33:42
  getting
• 33:43
  rid
• 33:43
  of
• 33:43
  it
• 33:43
  soon,
• 33:44
  then
• 33:44
  just
• 33:44
  get
• 33:44
  rid
• 33:44
  of
• 33:44
  it.
• 33:44
  Like
• 33:46
  don't
• 33:46
  waste
• 33:47
  brain
• 33:48
  cycles
• 33:48
  trying
• 33:49
  to
• 33:49
  figure
• 33:49
  out,
• 33:49
  you
• 33:50
  know,
• 33:50
  if
• 33:50
  you're
• 33:50
  going.
• 33:50
  To
• 33:50
  save,
• 33:51
  can
• 33:51
  I
• 33:51
  reuse
• 33:51
  it?
• 33:52
  Yeah,
• 33:52
  right,
• 33:52
  right,
• 33:52
  right.
• 33:53
  It's
• 33:53
  a
• 33:53
  matter
• 33:54
  of
• 33:54
  looking
• 33:54
  at
• 33:54
  all
• 33:54
  those
• 33:54
  components.
• 33:55
  So
• 33:55
  you're
• 33:55
  talking
• 33:55
  about
• 33:56
  everything
• 33:56
  from
• 33:56
  cameras
• 33:57
  and
• 33:57
  sensors
• 33:57
  because
• 33:58
  they
• 33:58
  might
• 33:58
  have
• 33:58
  existing
• 33:58
  sensors
• 33:59
  today.
• 34:00
  If
• 34:00
  you
• 34:00
  put
• 34:00
  in
• 34:01
  Iot
• 34:01
  and
• 34:01
  You're
• 34:02
  running
• 34:02
  MAPK
• 34:02
  systems
• 34:03
  and
• 34:03
  you're
• 34:03
  teaching
• 34:03
  it
• 34:04
  to
• 34:04
  get
• 34:04
  smarter
• 34:04
  around
• 34:05
  all
• 34:05
  of
• 34:05
  your
• 34:05
  sensors
• 34:06
  in
• 34:06
  your
• 34:06
  refrigerators.
• 34:07
  And
• 34:07
  maybe
• 34:08
  you're
• 34:08
  doing
• 34:08
  shelf
• 34:08
  waiting
• 34:09
  today
• 34:09
  and
• 34:09
  you're
• 34:10
  doing
• 34:10
  a
• 34:10
  lot
• 34:10
  of
• 34:10
  other
• 34:10
  things.
• 34:11
  You
• 34:11
  can
• 34:11
  leverage
• 34:11
  that
• 34:12
  with
• 34:12
  the
• 34:12
  cameras.
• 34:13
  To
• 34:13
  me,
• 34:13
  the
• 34:14
  cameras,
• 34:14
  and
• 34:14
  I've
• 34:14
  been
• 34:15
  having
• 34:15
  fun
• 34:15
  with
• 34:15
  the
• 34:15
  title,
• 34:16
  is
• 34:16
  the
• 34:16
  Eyes
• 34:17
  of
• 34:17
  AI.
• 34:18
  So,
• 34:19
  right.
• 34:19
  The
• 34:19
  camera
• 34:19
  system.
• 34:20
  Oh,
• 34:20
  I
• 34:20
  like
• 34:20
  that.
• 34:21
  Into
• 34:21
  the
• 34:21
  store,
• 34:22
  right?
• 34:22
  Yeah.
• 34:23
  It's
• 34:23
  going
• 34:23
  to
• 34:23
  catch
• 34:24
  those
• 34:24
  edge
• 34:24
  cases
• 34:24
  that
• 34:25
  you
• 34:25
  couldn't
• 34:25
  do
• 34:25
  with
• 34:26
  the
• 34:26
  other
• 34:26
  sensors.
• 34:26
  So
• 34:27
  we
• 34:27
  want
• 34:27
  that
• 34:27
  data,
• 34:28
  but
• 34:28
  you
• 34:29
  got
• 34:29
  to
• 34:29
  do
• 34:29
  a
• 34:29
  current
• 34:29
  state.
• 34:29
  Where
• 34:30
  are
• 34:30
  me?
• 34:30
  Where
• 34:30
  am
• 34:30
  I
• 34:30
  with
• 34:31
  what
• 34:31
  I
• 34:31
  have?
• 34:31
  Can
• 34:31
  I
• 34:31
  use
• 34:32
  it?
• 34:33
  What
• 34:33
  am
• 34:34
  I
• 34:34
  actually
• 34:34
  missing?
• 34:34
  Because
• 34:35
  the
• 34:35
  other
• 34:35
  interesting
• 34:35
  thing
• 34:36
  is
• 34:36
  computer
• 34:37
  vision
• 34:37
  might
• 34:37
  just
• 34:37
  be
• 34:38
  taking
• 34:38
  care
• 34:38
  of
• 34:39
  one
• 34:39
  gap
• 34:40
  you
• 34:40
  had
• 34:40
  with
• 34:40
  your
• 34:40
  existing
• 34:41
  systems.
• 34:41
  So
• 34:42
  then
• 34:42
  the
• 34:42
  question
• 34:42
  changes.
• 34:43
  I'm
• 34:43
  not
• 34:43
  ripping,
• 34:43
  replacing,
• 34:44
  or
• 34:44
  changing
• 34:44
  anything.
• 34:45
  I'm
• 34:45
  finally
• 34:46
  doing
• 34:46
  what
• 34:46
  Joe
• 34:46
  said,
• 34:47
  and
• 34:47
  I'm
• 34:47
  bringing
• 34:47
  it
• 34:48
  all
• 34:48
  together
• 34:49
  to
• 34:49
  now
• 34:49
  create
• 34:50
  a
• 34:50
  unified
• 34:50
  architecture,
• 34:51
  a
• 34:52
  unified
• 34:52
  system
• 34:54
  that
• 34:54
  can
• 34:54
  be
• 34:54
  made
• 34:54
  from
• 34:55
  multiple
• 34:55
  products.
• 34:55
  But
• 34:56
  I'm
• 34:56
  bringing
• 34:56
  them
• 34:56
  together
• 34:57
  to
• 34:57
  finally
• 34:57
  work
• 34:57
  as
• 34:57
  one
• 34:58
  thing,
• 34:58
  and
• 34:58
  this
• 34:59
  might
• 34:59
  be
• 34:59
  the
• 34:59
  thing
• 35:00
  that
• 35:00
  does
• 35:00
  it.
• 35:01
  So
• 35:02
  I
• 35:02
  would
• 35:02
  look
• 35:02
  at
• 35:02
  what
• 35:03
  I
• 35:03
  had
• 35:04
  in
• 35:04
  the
• 35:04
  environment
• 35:05
  itself.
• 35:07
  I
• 35:07
  know
• 35:08
  I
• 35:08
  said
• 35:08
  it
• 35:08
  before,
• 35:08
  too.
• 35:08
  The
• 35:09
  interesting
• 35:09
  thing
• 35:09
  is
• 35:10
  a
• 35:10
  lot
• 35:10
  of
• 35:10
  conversations
• 35:11
  with
• 35:11
  retailers.
• 35:12
  You
• 35:12
  find
• 35:12
  that
• 35:12
  still
• 35:12
  60
• 35:13
  to
• 35:13
  70%
• 35:13
  of
• 35:14
  what's
• 35:14
  in
• 35:14
  the
• 35:14
  environment
• 35:14
  today
• 35:15
  is
• 35:15
  still
• 35:16
  reusable
• 35:17
  with
• 35:17
  augmentation.
• 35:19
  So
• 35:19
  this
• 35:19
  really
• 35:20
  isn't
• 35:20
  the
• 35:20
  kind
• 35:20
  of
• 35:20
  a
• 35:21
  rip
• 35:21
  and
• 35:21
  replace
• 35:21
  kind
• 35:22
  of
• 35:22
  thing
• 35:22
  like,
• 35:22
  you
• 35:23
  know
• 35:23
  where
• 35:23
  you
• 35:23
  want
• 35:23
  to
• 35:23
  go
• 35:24
  and,
• 35:24
  you
• 35:24
  know,
• 35:25
  what
• 35:25
  you
• 35:25
  have.
• 35:26
  Now
• 35:26
  we
• 35:26
  can
• 35:26
  logically
• 35:27
  say,
• 35:27
  okay,
• 35:27
  how
• 35:27
  can
• 35:27
  we
• 35:28
  get
• 35:28
  there?
• 35:29
  Right.
• 35:29
  You
• 35:30
  might
• 35:30
  find
• 35:30
  that
• 35:30
  the
• 35:31
  case
• 35:31
  study
• 35:31
  that
• 35:31
  you
• 35:31
  want
• 35:32
  to
• 35:32
  run
• 35:32
  because
• 35:33
  of
• 35:33
  the
• 35:33
  roi,
• 35:33
  you
• 35:34
  know,
• 35:34
  you
• 35:34
  want
• 35:34
  to
• 35:34
  get
• 35:35
  only
• 35:35
  touches
• 35:36
  a
• 35:36
  third
• 35:36
  of
• 35:36
  your
• 35:36
  cameras.
• 35:37
  So
• 35:37
  you
• 35:38
  only
• 35:38
  have
• 35:38
  to
• 35:38
  modify
• 35:38
  a
• 35:39
  third
• 35:39
  of
• 35:39
  your
• 35:39
  cameras.
• 35:40
  You
• 35:41
  might
• 35:41
  find
• 35:41
  that
• 35:41
  your
• 35:41
  network
• 35:42
  is
• 35:43
  okay,
• 35:44
  but
• 35:44
  maybe
• 35:44
  doesn't
• 35:44
  support
• 35:45
  the
• 35:45
  bandwidth
• 35:45
  you
• 35:45
  need.
• 35:46
  But
• 35:46
  if
• 35:46
  I
• 35:46
  do
• 35:47
  edge
• 35:47
  tech,
• 35:48
  or
• 35:48
  if
• 35:49
  I
• 35:49
  actually
• 35:49
  move
• 35:49
  AI
• 35:50
  right
• 35:50
  up
• 35:50
  to
• 35:50
  the
• 35:51
  camera,
• 35:51
  which
• 35:51
  is
• 35:52
  available
• 35:52
  today,
• 35:53
  then
• 35:54
  I
• 35:54
  can
• 35:54
  do
• 35:54
  processing
• 35:55
  and,
• 35:56
  you
• 35:56
  know,
• 35:56
  more
• 35:57
  near
• 35:57
  real
• 35:57
  time
• 35:57
  right
• 35:58
  at
• 35:58
  the
• 35:58
  camera
• 35:59
  itself,
• 35:59
  instead
• 36:00
  of
• 36:00
  waiting
• 36:00
  and
• 36:01
  having
• 36:01
  network
• 36:02
  latency.
• 36:02
  So
• 36:02
  I
• 36:03
  can
• 36:03
  adjust
• 36:03
  my
• 36:04
  architecture
• 36:04
  in
• 36:04
  a
• 36:04
  way
• 36:05
  that
• 36:05
  I
• 36:06
  manage
• 36:06
  my.
• 36:08
  My
• 36:09
  limits
• 36:09
  that
• 36:10
  I
• 36:10
  have
• 36:10
  in
• 36:10
  the
• 36:10
  stores
• 36:11
  so
• 36:11
  you
• 36:11
  can
• 36:11
  get
• 36:12
  creative
• 36:12
  with
• 36:12
  what
• 36:13
  you
• 36:13
  have
• 36:13
  and
• 36:13
  the
• 36:14
  things
• 36:14
  that
• 36:14
  are
• 36:14
  available
• 36:14
  today.
• 36:15
  And
• 36:15
  tech's
• 36:16
  running,
• 36:16
  tech
• 36:16
  is
• 36:17
  getting
• 36:17
  smaller
• 36:17
  and
• 36:17
  faster.
• 36:18
  And
• 36:18
  even
• 36:19
  like
• 36:19
  we're
• 36:19
  doing
• 36:19
  at
• 36:19
  HTek,
• 36:20
  we're
• 36:20
  putting
• 36:20
  AI
• 36:21
  on
• 36:21
  chipsets,
• 36:22
  so
• 36:22
  we're
• 36:22
  moving
• 36:23
  AI
• 36:23
  right
• 36:24
  up
• 36:24
  to
• 36:24
  the
• 36:24
  edge
• 36:24
  into
• 36:25
  custom
• 36:25
  devices
• 36:25
  that
• 36:26
  we
• 36:26
  build
• 36:27
  in
• 36:27
  Retail
• 36:28
  and
• 36:28
  other
• 36:28
  domains.
• 36:29
  And
• 36:30
  this
• 36:30
  is
• 36:30
  making
• 36:31
  a
• 36:31
  difference.
• 36:31
  It's
• 36:32
  reducing
• 36:32
  the
• 36:32
  cost
• 36:33
  to
• 36:33
  fix
• 36:33
  the
• 36:33
  problem
• 36:34
  and
• 36:34
  it's
• 36:34
  allowing
• 36:35
  us
• 36:35
  to
• 36:35
  be
• 36:35
  more
• 36:35
  creative
• 36:36
  to
• 36:36
  fix
• 36:36
  problems.
• 36:37
  Do
• 36:37
  you
• 36:37
  no
• 36:37
  longer
• 36:38
  have
• 36:38
  to
• 36:38
  do
• 36:38
  the
• 36:38
  old
• 36:38
  big
• 36:39
  box,
• 36:39
  you
• 36:39
  know,
• 36:40
  software
• 36:40
  solutions
• 36:41
  like
• 36:41
  we
• 36:41
  did
• 36:41
  a
• 36:41
  lifetime
• 36:42
  ago
• 36:42
  either?
• 36:42
  Like
• 36:42
  I
• 36:43
  don't
• 36:43
  have
• 36:43
  to
• 36:43
  rebuild
• 36:43
  everything.
• 36:44
  I
• 36:44
  love
• 36:44
  the
• 36:45
  idea
• 36:45
  that
• 36:45
  computer
• 36:45
  vision
• 36:46
  is
• 36:46
  the
• 36:46
  eyes
• 36:46
  of
• 36:46
  AI.
• 36:48
  And
• 36:48
  then
• 36:48
  I
• 36:48
  step
• 36:48
  back
• 36:49
  from
• 36:49
  this
• 36:49
  entire
• 36:49
  conversation.
• 36:50
  What's
• 36:50
  interesting
• 36:51
  to
• 36:51
  me
• 36:51
  is
• 36:52
  smart
• 36:52
  carts
• 36:52
  were
• 36:53
  here
• 36:53
  long
• 36:53
  before
• 36:53
  generative
• 36:54
  AI.
• 36:54
  Right.
• 36:54
  We
• 36:55
  were
• 36:55
  talking
• 36:55
  about
• 36:55
  those
• 36:55
  five,
• 36:56
  six
• 36:56
  years
• 36:56
  ago.
• 36:57
  And
• 36:57
  now
• 36:58
  I
• 36:58
  think
• 36:58
  almost
• 36:58
  like
• 36:58
  we're
• 36:59
  getting
• 36:59
  smarter
• 36:59
  as
• 37:00
  a
• 37:00
  collective
• 37:00
  industry
• 37:01
  now
• 37:01
  in
• 37:01
  terms
• 37:02
  of
• 37:02
  how
• 37:02
  to
• 37:02
  evaluate
• 37:03
  what
• 37:03
  technologies
• 37:04
  and
• 37:04
  which
• 37:04
  technologies
• 37:05
  should
• 37:05
  go
• 37:05
  before
• 37:06
  others.
• 37:07
  At
• 37:07
  least
• 37:07
  I
• 37:07
  feel
• 37:08
  more
• 37:08
  equipped
• 37:08
  to
• 37:08
  do
• 37:08
  that
• 37:09
  now,
• 37:09
  having
• 37:09
  talked
• 37:09
  to
• 37:10
  both
• 37:10
  of
• 37:10
  you.
• 37:11
  So
• 37:11
  thank
• 37:11
  you
• 37:11
  so
• 37:11
  much
• 37:12
  for
• 37:12
  your
• 37:12
  time.
• 37:13
  Dan
• 37:13
  and
• 37:13
  Joe,
• 37:14
  if
• 37:14
  people
• 37:15
  want
• 37:15
  to
• 37:15
  get
• 37:15
  in
• 37:15
  touch
• 37:15
  with
• 37:15
  you,
• 37:16
  Joe,
• 37:16
  you
• 37:16
  or
• 37:16
  Dan,
• 37:17
  what's
• 37:17
  the
• 37:17
  best
• 37:17
  way
• 37:17
  for
• 37:17
  them
• 37:18
  to
• 37:18
  do
• 37:18
  that?
• 37:18
  Well,
• 37:18
  you
• 37:18
  can
• 37:19
  look
• 37:19
  us
• 37:19
  up@htech.com
• 37:20
  we
• 37:21
  also
• 37:21
  have
• 37:21
  HTAC
• 37:22
  AI
• 37:22
  you
• 37:22
  can
• 37:23
  check
• 37:23
  out
• 37:23
  for
• 37:23
  our
• 37:23
  AI
• 37:24
  capabilities.
• 37:25
  But
• 37:25
  if
• 37:25
  you
• 37:25
  want
• 37:25
  to
• 37:25
  get
• 37:25
  a
• 37:26
  hold
• 37:26
  of
• 37:26
  myself
• 37:26
  or
• 37:26
  Dan,
• 37:27
  my
• 37:27
  email
• 37:27
  is
• 37:28
  Joe
• 37:28
  Serrano,
• 37:29
  techgroup.com
• 37:31
  and
• 37:31
  Dan's
• 37:31
  is
• 37:32
  dan.hortontechgroup.com
• 37:34
  and
• 37:34
  you
• 37:35
  also
• 37:35
  have
• 37:35
  a
• 37:35
  webinar.
• 37:35
  Coming
• 37:36
  up
• 37:36
  in
• 37:36
  January
• 37:36
  where
• 37:36
  you're
• 37:37
  going
• 37:37
  to
• 37:37
  go
• 37:37
  even
• 37:37
  deeper
• 37:38
  on
• 37:38
  this
• 37:38
  topic.
• 37:38
  Right?
• 37:39
  It's
• 37:39
  hard
• 37:39
  to
• 37:39
  believe,
• 37:39
  but
• 37:39
  you're
• 37:40
  going
• 37:40
  to
• 37:40
  go
• 37:40
  even
• 37:40
  deeper.
• 37:40
  Tell
• 37:41
  us
• 37:41
  about
• 37:41
  that.
• 37:42
  Even
• 37:42
  deeper.
• 37:42
  Yeah.
• 37:43
  So
• 37:43
  session
• 37:43
  was
• 37:43
  about
• 37:44
  why
• 37:44
  the
• 37:44
  projects
• 37:45
  for
• 37:45
  computer
• 37:45
  vision
• 37:46
  fail.
• 37:46
  So
• 37:46
  we're
• 37:46
  going
• 37:46
  to
• 37:47
  go
• 37:47
  into
• 37:47
  how
• 37:47
  to,
• 37:47
  how
• 37:47
  to
• 37:48
  actually
• 37:48
  do
• 37:48
  it
• 37:48
  right
• 37:48
  in
• 37:48
  the
• 37:49
  next
• 37:49
  one.
• 37:49
  So
• 37:49
  in
• 37:49
  January
• 37:50
  we
• 37:50
  got
• 37:50
  a.
• 37:50
  We're
• 37:51
  hosting
• 37:51
  a
• 37:51
  smart
• 37:51
  vision
• 37:52
  in
• 37:52
  action,
• 37:52
  Turning
• 37:53
  Retail
• 37:53
  Cameras
• 37:54
  into
• 37:54
  Profit
• 37:54
  engines.
• 37:55
  It's
• 37:55
  a
• 37:55
  deep
• 37:56
  dive
• 37:56
  into
• 37:56
  how
• 37:56
  retailers
• 37:57
  are
• 37:57
  transforming
• 37:58
  their
• 37:58
  current
• 37:59
  cameras,
• 37:59
  like
• 37:59
  Dan
• 38:00
  talked
• 38:00
  about
• 38:00
  and
• 38:01
  if
• 38:01
  they
• 38:01
  already
• 38:01
  have,
• 38:01
  into
• 38:02
  real
• 38:02
  time
• 38:02
  engines
• 38:02
  for
• 38:03
  profit
• 38:03
  and
• 38:03
  efficiency
• 38:04
  and
• 38:04
  a
• 38:04
  better
• 38:04
  customer
• 38:05
  experience.
• 38:05
  So
• 38:05
  check
• 38:06
  us
• 38:06
  out
• 38:06
  in
• 38:06
  January.
• 38:07
  All
• 38:07
  right,
• 38:07
  I
• 38:07
  think
• 38:07
  I
• 38:08
  might
• 38:08
  do
• 38:08
  that
• 38:08
  because,
• 38:08
  God,
• 38:08
  I
• 38:09
  learned
• 38:09
  a
• 38:09
  ton
• 38:09
  from
• 38:09
  talking
• 38:10
  to
• 38:10
  both
• 38:10
  of
• 38:10
  you
• 38:10
  today.
• 38:10
  So
• 38:11
  that
• 38:11
  wraps
• 38:11
  us
• 38:12
  up.
• 38:12
  Thank
• 38:12
  you
• 38:12
  again
• 38:13
  to
• 38:13
  both
• 38:13
  Dan
• 38:13
  and
• 38:14
  and
• 38:14
  Joel
• 38:14
  for
• 38:15
  joining
• 38:15
  us.
• 38:15
  Thanks
• 38:15
  to
• 38:15
  everyone
• 38:16
  that
• 38:16
  joined
• 38:16
  us
• 38:16
  live
• 38:16
  and
• 38:17
  who
• 38:17
  also
• 38:17
  might
• 38:17
  be
• 38:18
  listening
• 38:18
  in
• 38:18
  later.
• 38:19
  Today's
• 38:19
  podcast
• 38:20
  was
• 38:20
  of
• 38:20
  course
• 38:20
  produced
• 38:20
  with
• 38:20
  the
• 38:21
  help
• 38:21
  and
• 38:21
  support
• 38:21
  of
• 38:21
  Ella
• 38:22
  Siriort.
• 38:22
  And
• 38:23
  as
• 38:23
  always,
• 38:23
  on
• 38:23
  behalf
• 38:23
  of
• 38:24
  all
• 38:24
  of
• 38:24
  us
• 38:24
  here
• 38:24
  at
• 38:24
  Omnitok,
• 38:25
  be
• 38:25
  careful
• 38:25
  out
• 38:25
  there.