Xs and Os - It's All About the Experience Now

DM Radio · Jun 10, 2020 · 54m

Guests:

Stephanie Thum, Consultant

Julia Ahlfeldt, Consultant

Mada Seghete, Branch

Janelle Estes, User Testing

We all know Xs and Os from football schematics, but there's a story to be told in the modern world of Customer Experience (CX), which has become the new battleground for consumer commerce. Perhaps set back somewhat by #COVID19 and its long tails, CX will remain a critical success factor going forward. Learn more by checking out this episode of DM Radio!