Behind the Build | Two Products, One Vision, & How Agentic AI is Changing Everything
In this episode of The Wilmac Wire, hosts Emily McNulty and Steve McDonnell welcome back Wilmac’s VP of Engineering, Bob Pease, for another Behind the Build conversation focused on product innovation, agentic AI, and what’s happening across Wilmac in the second half of 2026.
The discussion begins with an update on Wilmac Continuity WFM and the rapid evolution of Mac, Wilmac’s AI workforce management agent. Bob shares how new capabilities like customizable skills, workflow automation, and autonomous decision-making are helping PSAP leaders streamline scheduling, approvals, reporting, and…
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