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How to Correctly Use Live Chat on Your Website | Ep. #428
In Episode #428, Eric and Neil discuss how to correctly use live chat on your website. Tune in to learn how you can target the right people using live chat and convert them into sales.
Time Stamped Show Notes:
00:27 – Today’s topic: How to Correctly Use Live Chat on Your Website
00:51 – Live chat isn’t just about talking to your website visitors, it can actually detect potential customers
01:34 – Segment your audience and only show the live chat option—it’s your best bet
01:50 – Intercom is doing well for live chat
02:00 – Eric just switched to Drift which has the ability to set appointments…
The skinny
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