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Under-Promise, Over-Deliver: The STR Strategy Behind Serenbe's 5-Star Reputation
Micah Adler joins the Host Planet Playbook series, powered by property management software, Hospitable, to share how Serenbe – a unique wellness community near Atlanta, Georgia – has built one of the most distinctive short-term rental operations in the US.
Micah breaks down the real challenges of running STRs in a rural setting, why over-communicating with guests is central to the Serenbe experience, and the company culture principles that underpin everything they do. Plus his number one lesson after years of hosting: under-promise and over-deliver, every single time.
Whether you manage one…
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