Latest / Ask The Experts / Chase Kubitz​​​​ Design & Energy Expert with Next Door and Window

Transcript

Chase Kubitz​​​​ Design & Energy Expert with Next Door and Window · Ask The Experts

• 0:02
  Speaker 1: Wib A and asked the experts. Joined this morning by
• 0:05
  Speaker 1: Chase Koubitz. He is with next Door in Window, a
• 0:08
  Speaker 1: design and energy expert with next Door and Window right
• 0:11
  Speaker 1: here in Madison. You can learn more online as we
• 0:14
  Speaker 1: chat with Chase. I urge you to check out the
• 0:15
  Speaker 1: website next Door and Window dot com. That's Nextdoor and
• 0:20
  Speaker 1: Window dot com. All one word telephone number six oh
• 0:23
  Speaker 1: eight three zero two thirty six thirty six. That's six
• 0:26
  Speaker 1: h eight three zero two thirty six thirty six. Chase.
• 0:29
  Speaker 1: How you doing this morning?
• 0:31
  Speaker 2: Hey, Sean, I'm good. How are you?
• 0:32
  Speaker 1: I'm doing really good. Great to have you on the show,
• 0:35
  Speaker 1: folks haven't had a chance. I think it's your first
• 0:37
  Speaker 1: time joining us. Let's talk real quick, Chase about your background.
• 0:41
  Speaker 1: You're You're a local boy, aren't you.
• 0:43
  Speaker 2: Yeah, that's right, Sean. So I grew up in Deerfield,
• 0:46
  Speaker 2: so small town Deerfield, live there for the most part
• 0:49
  Speaker 2: of my life, and now I'm in Madison, the great
• 0:52
  Speaker 2: city Madison, which I love, spending time around the lakes
• 0:56
  Speaker 2: and just spending time outside with my dog.
• 0:58
  Speaker 1: Fantastic. Are you bad your fan? Yes?
• 1:01
  Speaker 2: I am, yes, So I've actually I've had the chance
• 1:03
  Speaker 2: to go to quite a few bad your fans. My
• 1:05
  Speaker 2: my family has had season tickets for quite some time,
• 1:08
  Speaker 2: so anytime we have home games, I I always look
• 1:11
  Speaker 2: forward to getting out there.
• 1:12
  Speaker 1: Have you ever got an extra ticket? I know a
• 1:13
  Speaker 1: guy Jase. Let's uh, let's talk a little bit about
• 1:18
  Speaker 1: so next Door and Window. I know folks have had
• 1:20
  Speaker 1: a chance and we've talked with some other folks on
• 1:23
  Speaker 1: your team in the past about next Door and Window.
• 1:26
  Speaker 1: I want to talk a little bit about your experience.
• 1:28
  Speaker 1: What kind of brought you to next Door and Window
• 1:30
  Speaker 1: and what do you really love about what you do?
• 1:33
  Speaker 2: Yeah, so that's a great question, Sean. So I actually
• 1:36
  Speaker 2: had some background in the remodeling area. I worked with
• 1:40
  Speaker 2: another company in the area here specializing in windows. I
• 1:44
  Speaker 2: really do love what I do and being able to
• 1:47
  Speaker 2: help customers out just creating a custom solution and helping
• 1:51
  Speaker 2: create creating a solution to the problem that customer is having,
• 1:55
  Speaker 2: whether that's you know, air infiltration, water infiltrations, just looking
• 1:59
  Speaker 2: for a good update. So the then lucky enough to
• 2:03
  Speaker 2: work with next Door and Window for some time now,
• 2:06
  Speaker 2: and it's been a great fit for me just being
• 2:09
  Speaker 2: that CEO owned company. Nothing but good things to say
• 2:13
  Speaker 2: about the company overall so.
• 2:14
  Speaker 1: Far, fantastic. Talking this morning with Chase Kouba's he is
• 2:17
  Speaker 1: with next Door and Window. He's a design and energy expert.
• 2:20
  Speaker 1: And Chase, you mentioned working with people to find that
• 2:24
  Speaker 1: custom solution. And one of the funny things is you
• 2:27
  Speaker 1: buy a car, you know, if you buy you know,
• 2:29
  Speaker 1: a Ford F one fifty from one dealer to another dealer,
• 2:32
  Speaker 1: they're all gonna be the same. You need to get
• 2:34
  Speaker 1: a new window replaced in your Forward f one fifty.
• 2:36
  Speaker 1: Guess what, you can go online or the shop can
• 2:38
  Speaker 1: go online. They order you that window. It's gonna fit.
• 2:41
  Speaker 1: They're all the same. It's perfect houses, even houses that
• 2:44
  Speaker 1: are built by the same builder, even houses that are
• 2:46
  Speaker 1: right next door to each other, they're all a little
• 2:50
  Speaker 1: bit different. Even within the house, they're a little bit different.
• 2:52
  Speaker 1: That custom solution part that that is something that I
• 2:55
  Speaker 1: you know, we talk about. You know what what makes
• 2:58
  Speaker 1: what you do, Chase so special? Having those custom solutions
• 3:01
  Speaker 1: to everybody's you know, very unique issue and very unique home.
• 3:05
  Speaker 1: That's a big deal.
• 3:07
  Speaker 2: Yeah, No, it really is, Sean, And it all starts
• 3:09
  Speaker 2: with that in home consultation, right, really really finding what
• 3:13
  Speaker 2: that problem is that the customers having. So that's the
• 3:16
  Speaker 2: part of the inspection that I do in the home,
• 3:19
  Speaker 2: finding what that problem is and then being able to
• 3:21
  Speaker 2: create a solution to that problem right on the spot.
• 3:25
  Speaker 2: You know, at the end of the day, Sean, you
• 3:27
  Speaker 2: can buy the best window or door in the market.
• 3:29
  Speaker 2: If it's not installed correctly, it's not worth anything. A
• 3:32
  Speaker 2: lot of problems can stem from installation practices that aren't
• 3:36
  Speaker 2: done well. But something we do take a lot of
• 3:38
  Speaker 2: pride in that next Door and Window is the installation process,
• 3:42
  Speaker 2: and we really do take our time throughout that entire
• 3:45
  Speaker 2: process to ensure that these windows aren't going to give
• 3:48
  Speaker 2: you any problems stemming from that installation.
• 3:51
  Speaker 1: Talking this morning with Chase kubas he is with next
• 3:54
  Speaker 1: Door and Window the website next Door and Window dot com.
• 3:59
  Speaker 1: That's next Door and Window dot com. Tell what number
• 4:02
  Speaker 1: six oh eight three zero two thirty six thirty six.
• 4:05
  Speaker 1: That's six oh eight three zero two thirty six thirty six.
• 4:08
  Speaker 1: Great day to give them a call, have chasing the
• 4:11
  Speaker 1: folks come out, take a look at your home and
• 4:13
  Speaker 1: uh and talk about some of those solutions for you
• 4:15
  Speaker 1: and Chase, when you mentioned installation, it feels like a
• 4:18
  Speaker 1: lot of times with this stuff, it's the things that
• 4:21
  Speaker 1: you don't see that make a big difference. Maybe all
• 4:24
  Speaker 1: of the difference is you know, you see a window,
• 4:28
  Speaker 1: it's a new window, it's been installed, everything's perfect. But
• 4:31
  Speaker 1: if it wasn't installed correctly, or if the area around
• 4:34
  Speaker 1: that window, that casing and casement another that the area
• 4:37
  Speaker 1: around it hasn't been been done. Uh, you've just at
• 4:41
  Speaker 1: that point, you've got a nice looking window, but you're
• 4:43
  Speaker 1: not really getting the full benefit that attention to installation.
• 4:47
  Speaker 1: Is that something when when you're meeting with homeowners, you're
• 4:49
  Speaker 1: kind of looking at and kind of looking through to say, Okay,
• 4:52
  Speaker 1: this is this is your home, this is the age
• 4:53
  Speaker 1: of your home, this is the type of installation. Here's
• 4:56
  Speaker 1: how we're going to kind of not just what you see,
• 4:58
  Speaker 1: but we're also going to remedy issues that that you
• 5:00
  Speaker 1: don't see that actually do make a big difference.
• 5:04
  Speaker 2: Yeah, it's just that Sean, you know, twenty thirty years ago,
• 5:07
  Speaker 2: and especially with old homes that you have built fifty
• 5:10
  Speaker 2: years ago and greater than that, the same installation practices
• 5:14
  Speaker 2: we use today just simply weren't used that And that
• 5:16
  Speaker 2: includes the building materials too. What we can really do
• 5:20
  Speaker 2: to ensure a proper installation is by doing a full
• 5:23
  Speaker 2: frame installation. There is the option of going with the
• 5:26
  Speaker 2: insert installation. I like to call it a quick fix, right,
• 5:29
  Speaker 2: we're not really getting to the root of that problem
• 5:31
  Speaker 2: because we're essentially just replacing your sashes. We're putting a
• 5:35
  Speaker 2: frame inside of a frame with that insert installation and
• 5:38
  Speaker 2: just replacing those sashes, Whereas with the full frame installation,
• 5:41
  Speaker 2: we're taking out that window all the way down to
• 5:44
  Speaker 2: the rough opening, and we'll do a full inspection to
• 5:46
  Speaker 2: make sure. If we do find any rot on that
• 5:48
  Speaker 2: top two by forced stud we're gonna go ahead and
• 5:51
  Speaker 2: just replace that sill, just so we don't put a
• 5:53
  Speaker 2: new window on top of any existing rot. Then from there,
• 5:57
  Speaker 2: a huge part of this installation process is making sure
• 6:00
  Speaker 2: we're protecting the customer against any water infiltration. How we
• 6:04
  Speaker 2: do so is we take flashing tape, ice and water
• 6:06
  Speaker 2: shield along the bottom and up the sides. It's creat
• 6:09
  Speaker 2: a nice tight seal against any water infiltration. We set
• 6:12
  Speaker 2: the new unit in there, and we want to make
• 6:14
  Speaker 2: sure this window is completely square level and plump for
• 6:16
  Speaker 2: easy operation for the customer. And then from there, once
• 6:19
  Speaker 2: we have the window all shimmed, low expanding polyer thane
• 6:22
  Speaker 2: foam in that window gap just ensure a nice air
• 6:26
  Speaker 2: tight seal. And then the finishing touches with the interior trim,
• 6:30
  Speaker 2: nice brand new stained or painted trim that will be
• 6:33
  Speaker 2: done in our warehouse. Make sure there's no odors left
• 6:36
  Speaker 2: in the home and exterior. We're going to go heading
• 6:38
  Speaker 2: cap all the way around that window again to protect
• 6:41
  Speaker 2: against any water infiltration or air infiltration. So we do
• 6:45
  Speaker 2: take a lot of steps to protect the customer from
• 6:48
  Speaker 2: most elements, and we know in Wisconsin we get those
• 6:50
  Speaker 2: crazy elements.
• 6:51
  Speaker 1: Be sure, Jason. One of the things I've loved and
• 6:54
  Speaker 1: getting the chance of talking with you and Joe and
• 6:56
  Speaker 1: a mirror and you know that education. And I think
• 6:59
  Speaker 1: as as a homeowner, there's a lot of things we
• 7:02
  Speaker 1: don't know if done right. Windows are one of those
• 7:04
  Speaker 1: things that you know you'll maybe have replaced once or
• 7:08
  Speaker 1: twice in the lifetime of your home if done right.
• 7:11
  Speaker 1: And I think for a lot of folks, as you
• 7:13
  Speaker 1: pointed out, things have advanced quite drastically over the years,
• 7:16
  Speaker 1: and what you guys are doing at nextdoor and window
• 7:19
  Speaker 1: is pretty amazing. I've got a bet, and I don't
• 7:22
  Speaker 1: want to put words in your mouth, but probably one
• 7:24
  Speaker 1: of the great things too about your job is getting
• 7:26
  Speaker 1: a chance to talk with people and kind of give
• 7:28
  Speaker 1: them that education of hey, look at this is. You know,
• 7:31
  Speaker 1: these windows may just be ten, fifteen, twenty years old,
• 7:35
  Speaker 1: but guess what since these windows were installed, we've done
• 7:39
  Speaker 1: amazing things with science technology understanding better ways to install.
• 7:44
  Speaker 1: That Education's got to be a great value as well
• 7:46
  Speaker 1: to the homeowner.
• 7:48
  Speaker 2: Yeah, that's exactly right, Sean. That's definitely one of my
• 7:50
  Speaker 2: favorite parts about the entire process is just being able
• 7:53
  Speaker 2: to provide the knowledge to that customer. You know, ten
• 7:56
  Speaker 2: years ago, I didn't know anything about windows. I saw
• 7:59
  Speaker 2: a window and there it is. You know what's beneath
• 8:02
  Speaker 2: that window? I never even thought about that. So just
• 8:04
  Speaker 2: providing that knowledge to the customer about the newer technology
• 8:07
  Speaker 2: that comes along with different materials that the frame is
• 8:10
  Speaker 2: made out of, like the Infinity window with that fiberglass material,
• 8:14
  Speaker 2: and how it just performs so much differently than some
• 8:17
  Speaker 2: of these other materials out there, and especially along with
• 8:20
  Speaker 2: the glass, there's just newer technology and glass today that
• 8:23
  Speaker 2: is significantly more energy efficient than the older technology fifteen
• 8:28
  Speaker 2: twenty years ago. So just being able to provide that
• 8:31
  Speaker 2: knowledge and answer all those questions is just a great
• 8:34
  Speaker 2: part of the entire process.
• 8:36
  Speaker 1: Let's talk about those those Marvin windows that the fiberglass
• 8:39
  Speaker 1: in the frame there. Obviously, you a Wisconsin guy, you've
• 8:43
  Speaker 1: experienced it. Most folks listening to us, we've had bitterly,
• 8:47
  Speaker 1: bitterly cold winters and hot humid summers and springs and
• 8:52
  Speaker 1: falls with you know, torrential rain, and you know our
• 8:56
  Speaker 1: our houses, our windows, I mean they take a beating.
• 8:59
  Speaker 1: One of the cool things about Marvin and you mentioned,
• 9:02
  Speaker 1: you know some of the products that you guys are
• 9:04
  Speaker 1: installing at next door and window. These are products that
• 9:07
  Speaker 1: are built for extremes, which is just the thing we
• 9:11
  Speaker 1: need for folks here in Wisconsin, isn't it.
• 9:14
  Speaker 2: Yeah exactly, And yeah, to talk about that infinity from
• 9:18
  Speaker 2: Marvin window, it's a pull truded fiberglass window. So when
• 9:21
  Speaker 2: we talk about fiberglass, we know a lot of things
• 9:24
  Speaker 2: that need to be really strong and durable made out
• 9:26
  Speaker 2: of fiberglass. Airplanes, so things that need to be durable,
• 9:30
  Speaker 2: water resistant, and they're just going to hold up to
• 9:32
  Speaker 2: the harsh elements that we do get so talking about fiberglass.
• 9:37
  Speaker 2: A really nice thing with fiberglass, knowing it's a naturally
• 9:40
  Speaker 2: strong material, is we can give you really narrow frames
• 9:43
  Speaker 2: all the way around that entire opening. The whole idea
• 9:46
  Speaker 2: of a window to be able to have the most
• 9:48
  Speaker 2: glass as possible have a really nice viewing picture looking outside.
• 9:53
  Speaker 2: So that's something we can maintain with the fiberglass window.
• 9:56
  Speaker 2: Give me those narrow frames, but also we get away
• 9:59
  Speaker 2: from that expace contraction. Expansion contraction is a really negative
• 10:03
  Speaker 2: aspect that we see with a lot of windows. Expanding
• 10:07
  Speaker 2: and contracting is going to warp that window. It's not
• 10:10
  Speaker 2: staying true it's shape. So now we lose the operation
• 10:13
  Speaker 2: that was originally there when the window was installed. So
• 10:17
  Speaker 2: a lot of products out there, different materials like final,
• 10:20
  Speaker 2: you're gonna see that expansion and contraction, and now we
• 10:23
  Speaker 2: lose that operation and we lose the energy efficiency that
• 10:26
  Speaker 2: steal it comes along with it. The best thing about
• 10:29
  Speaker 2: these infinity windows is they're just built to last. They're
• 10:32
  Speaker 2: built with families, Wisconsin elements, rain, winds, snow, They're gonna
• 10:37
  Speaker 2: last you a long lifetime, and the warrantyers are there
• 10:40
  Speaker 2: to back it up. The lifetime warranties and then that
• 10:43
  Speaker 2: tenure workmanship and labor warranty from next Door on Window.
• 10:47
  Speaker 1: Fantastic of a great way to connect with the outdoors
• 10:49
  Speaker 1: comfort efficiency. Today is today, pick up phone, give chasing
• 10:53
  Speaker 1: the team at next Door and Window a call. Do
• 10:56
  Speaker 1: that today, have them come out six oh eight three
• 10:58
  Speaker 1: zero two six thirty six. That's six oh eight three
• 11:03
  Speaker 1: zero two thirty six thirty six. Of course you can
• 11:05
  Speaker 1: learn more online nextdoor and Window dot com. That's next
• 11:10
  Speaker 1: Door and Window dot Com all one word. And again
• 11:13
  Speaker 1: the telephone number six oh eight three zero two thirty
• 11:16
  Speaker 1: six thirty six. That's three zero two three six three six. Jay,
• 11:21
  Speaker 1: it's great to talk with you this morning. You enjoy
• 11:22
  Speaker 1: this beautiful day.
• 11:24
  Speaker 2: Yeah, Sean, thank you so much for having me on.
• 11:26
  Speaker 2: I really do appreciate it. And again, Madison is just
• 11:29
  Speaker 2: such a special place to live. I really do enjoy
• 11:31
  Speaker 2: my time, love working with the local residents in order
• 11:35
  Speaker 2: to create that custom solution. So please do just give
• 11:38
  Speaker 2: me a call anytime, and I love to stop out
• 11:40
  Speaker 2: here home.
• 11:40
  Speaker 1: And again that number six oh eight three zero two
• 11:43
  Speaker 1: thirty six thirty six, that's three zero two thirty six
• 11:46
  Speaker 1: thirty six. Online, next Door, and window dot com. More
• 11:50
  Speaker 1: of Madison in the morning comes your way next right
• 11:52
  Speaker 1: here on thirteen ten Wiba