Latest / Success Story with Scott Clary / Brendan Kane - Social Media Expert | The Secret To Going Viral
Transcript
- 0:00As a kid I would watch movies and every time I'd watch a movie I'd be like I want to be that character.
- 0:04When I was in high school I picked up a camera and I was the kid that was always shooting.
- 0:07Then I decided why don't I go to film school.
- 0:09That's how I kind of got the start into really studying this art form.
- 0:13In a world where attention is currency,
- 0:14Brendan Cain has cracked the code.
- 0:16From pioneering the first ever YouTube influencer campaign
- 0:19to managing $200 million in marketing spend,
- 0:22he's built digital platforms for icons like Taylor Swift,
- 0:25Rihanna, and Adriana Lima.
- 0:26For years he was the mastermind behind the scenes.
- 0:29Until he used his own methods to gain one million followers in just 30 days.
- 0:33The first YouTubers would let you in like their your friend.
- 0:36And that's a big mistake that people make with social media is they think it's one to many
- 0:40when it's really a one to one platform.
- 0:43You need to be able to grab that attention and hold that retention through retention.
- 0:47And that's what a lot of the top creators were doing at the time.
- 0:50When I first started like back in 2005 we're talking maybe a few million people on these platforms.
- 0:54Today it's close to five billion.
- 0:56Now at hook point his viral content model has generated 60 plus billion views
- 1:00and 100 plus million followers redefining what it takes to go viral.
- 1:04This is Brendan Cain.
- 1:05In some people think of virality as Mr. Beast.
- 1:07To me it's like what is important for the impact that you're trying to have
- 1:11and the brand that you're trying to build.
- 1:12Work on yourself.
- 1:13As entrepreneurs as business people we're so focused on optimizing and scaling the business
- 1:17when a lot of times the core focus first should be optimizing yourself.
- 1:22Welcome to success story.
- 1:26I'm your host Scott Clary.
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- 5:21Vanden, what made you first start studying the mechanics
- 5:35behind viral content?
- 5:37It actually interestingly started in movies.
- 5:41So just kind of take a step back like as a kid,
- 5:44I would watch movies and every time it was crazy,
- 5:47like every time I'd watch a movie,
- 5:48I'd be like, I want to be that character.
- 5:49Like it was about firefighters.
- 5:50I want to be a firefighter.
- 5:52If it was about like a baseball player,
- 5:54I want to be a baseball player,
- 5:55not realizing that it's really the mechanics of the storytelling.
- 5:59So when I went to when I was in high school,
- 6:02I picked up a camera and I was the kid
- 6:03that was always shooting videos and editing
- 6:06in them of our friends.
- 6:06And then I decided, well, why don't I go to film school?
- 6:09So in film school, that's where you kind of start really
- 6:13starting to learn the mechanics of great storytelling.
- 6:15It's not necessarily virality in a sense,
- 6:19but it's like great storytelling of like
- 6:21through this format of a movie
- 6:23that can really stand out at the highest levels.
- 6:26Then I moved to LA in around 2005,
- 6:30the pursuant career in film.
- 6:31I wanted to be a film producer.
- 6:33And like everybody, I started at the bottom
- 6:35making coffee, copies, deliveries,
- 6:37and things of that nature.
- 6:38And when you're trying to rise in any industry,
- 6:42you want to connect with the top people.
- 6:43So that was like the head of the studio,
- 6:45directors, producers.
- 6:47But when they would ask me why did you move to LA?
- 6:48And I would tell them that I wanted to be a film producer,
- 6:51their eyes would glaze over.
- 6:52Like it's just like, oh, this is just one of a million people
- 6:55that have the same pipe dream.
- 6:57So I really had to take a step back and be like,
- 6:58okay, how can I grab that attention
- 7:00of these top people and offer the most amount of value?
- 7:03And I just noticed at the time for the studio
- 7:06that we work on, every time we finished a movie,
- 7:08we'd invested tens of millions of dollars
- 7:10into this single piece of content.
- 7:12And then we were going to invest tens of millions of dollars
- 7:14and more marketing this piece of content.
- 7:17And this isn't like traditional business
- 7:19where you have years or decades to build a brand.
- 7:21You're talking about six months to a year
- 7:23for hundreds of millions of people
- 7:25to know about this piece of content around the world.
- 7:28So at the time, like everybody was reliant
- 7:30on traditional media.
- 7:31So it was television, print, radio, things of that nature.
- 7:35And social media was just coming on the scene.
- 7:37So it was like, my space was like the predominant player,
- 7:40but YouTube was starting to gain some momentum.
- 7:43So I just went to the head of the studio
- 7:45and I was like, I know we're spending all of our money
- 7:48on these traditional media outlets,
- 7:49but let's pay attention and create a strategy
- 7:52for these new emerging platforms
- 7:54because it's going to be a fraction of a cost.
- 7:56And in some cases, free in the case of like,
- 7:59I did the first influencer campaign on YouTube
- 8:01in 2007 for a movie called Crank with Jason Statham.
- 8:05And I just kind of realized there was no such thing
- 8:08as an influencer at the time.
- 8:09There was just these people creating content.
- 8:11They were massing millions and millions of views.
- 8:14And at first it was, well, why don't we just tap into that
- 8:17so that we can market our movies?
- 8:19But then it started to introduce me to the psychology
- 8:22of like, well, how are these platforms actually operating?
- 8:25And why are they gaining so much momentum?
- 8:27What is the actual difference between a video
- 8:29that's generating millions of views
- 8:30and one that's generating thousands of views?
- 8:32So that's how I kind of got the start
- 8:34into really studying this art form.
- 8:36Yeah, no, I was going to say, when you started to look
- 8:39into what these individual content creators,
- 8:42like really early nascent stages of social we're doing,
- 8:46it's interesting.
- 8:47I'm sure you saw it from a professional lens
- 8:49because this is what you went to school for
- 8:51and you worked with the best to the best.
- 8:53But were they doing anything that was taught
- 8:56in film school at all in sort of best practices
- 9:00for creating compelling content at all?
- 9:02Was there any similarities or was this radical shift
- 9:05in almost a 180 from the way Holly was doing it,
- 9:08actually serving them better?
- 9:11Yeah, so it's a great question.
- 9:12There were some major differences
- 9:15and there was also some similarities.
- 9:17So in terms of the differences,
- 9:19one of the big differences that was kind of overlooked
- 9:22in the beginning was you have these,
- 9:24most of the kind of like the bigger influencers
- 9:26at the time again, they weren't called influencers,
- 9:28but there are people in their bedroom
- 9:30on web camera, web cameras.
- 9:31And a lot of people wrote them off
- 9:33because of that, they're like,
- 9:34oh, it's just some kid in their bedroom on a web camera.
- 9:37But the difference was, you know,
- 9:39if you think about movies and television,
- 9:41it's a very passive experience.
- 9:43Like you're just kind of engaging this
- 9:45with this content from a passive,
- 9:47you're just watching it, consuming it
- 9:49versus in the, and it still holds true today
- 9:51with social media, it's a very active experience.
- 9:53Like the first YouTubers would let you in,
- 9:56like they're your friend,
- 9:58like they're connecting with you in a one to one basis.
- 10:02And that's a big mistake that people make
- 10:04with social media is they think it's one to many
- 10:07when it's really a one to one platform.
- 10:09Because if you think about one,
- 10:10we're mostly consuming social media,
- 10:12we're sitting on a couch on the train on a bus,
- 10:14whatever that may be by ourselves consuming that content.
- 10:17So that's a big distinct difference.
- 10:19Now, similarities is you're still having to tell a story.
- 10:23Like you need to be able to grab that attention
- 10:26and hold that retention through retention
- 10:28and have some type of payoff.
- 10:29And that's what a lot of the top creators
- 10:33were doing at the time.
- 10:34That was a different type of storytelling.
- 10:35I'm not using like the three-act structure
- 10:37in terms of how those stories were unfolding,
- 10:39but they were still telling stories,
- 10:41even if it was about their day of what unfolded
- 10:44or things of that nature.
- 10:45That was causing the people that were really rising
- 10:48to the top to connect and generate that level
- 10:51of engagement initially.
- 10:53Yeah, no, I just, if I think about,
- 10:56I mean, I've looked at a lot of your work
- 10:58and you really pinpoint,
- 10:59like you slay some sacred cows
- 11:04and really some really sort of,
- 11:06you kill some ideas about what creates great viral content
- 11:10that I think are incorrect.
- 11:11I think that's probably some of the best work that you do.
- 11:14And I think that you sort of reposition
- 11:16and refocus people on what they should be focusing on.
- 11:20And what they should be sort of over indexing on
- 11:22what they should be paying attention to
- 11:23when it comes to creating viral content.
- 11:24That's really, in my opinion, like,
- 11:27that is your life's work.
- 11:29And when you think about what has created
- 11:32these early influencers versus what creates viral content today,
- 11:37do you think it's the same things?
- 11:40Do you think it's changed over time?
- 11:41Do you think that it's evolved?
- 11:43Or are like, there's core fundamentals
- 11:45that you have studied, you believe to be true,
- 11:47you've seen replicated again and again and again
- 11:49and again that hold true over the lifetime of social media?
- 11:53I think it's definitely changed.
- 11:56And there's one, there's one key ingredient
- 11:59that's caused that dramatic shift.
- 12:00And that's the number of people using social media.
- 12:03So when I first started like back in 2005,
- 12:05we're talking maybe a few million people
- 12:06on these platforms.
- 12:08Today it's close to five billion.
- 12:10And the reason that shifts that dynamic
- 12:12is the sheer amount of content that's being produced.
- 12:15And what that means is you have far more competition.
- 12:19So what worked and broke through in 2005, 2006,
- 12:23even through 2010, the barrier of entry is much lower.
- 12:27So your storytelling didn't really need to be
- 12:30as dialed in as it needs to be today.
- 12:32In addition, people have been using social media
- 12:36for so long that they become professional consumers
- 12:39of content on these platforms,
- 12:41meaning they can tell within like a split second
- 12:44or less than a second, and it may not be a conscious decision.
- 12:46It may be subconscious.
- 12:48Am I going to consume this piece of content
- 12:50or am I going to scroll to the next one?
- 12:52So there's a lot of fundamental kind of storytelling dynamics
- 12:55and nuances that go into what makes successful content today
- 13:00versus if you were doing it back in like 2005 through 2010.
- 13:04But I want to differentiate between successful content
- 13:10and viral content.
- 13:11Are those different kinds of content
- 13:15or in your mind can all content be viral content?
- 13:20I love that question, that's such a great question
- 13:22because virality is a term that's like thrown around.
- 13:27And in some people think of virality as Mr. Beast,
- 13:29but other people getting like 50,000 views on a post is going viral.
- 13:35Like to me, it's like what is important for your business?
- 13:39What is important for the impact that you're trying to have
- 13:42and the brand that you're trying to build?
- 13:43Now, when we're analyzing content to try and understand
- 13:46what are the patterns, what are the structures that we need to emulate,
- 13:49we're looking at a certain benchmark of in the millions of views
- 13:53to kind of gauge and dissect the content.
- 13:55But for an individual for a business or brand,
- 13:5850,000, 100,000, 200,000 may be considered viral
- 14:02or more may be success.
- 14:03And that's more kind of what we're after
- 14:05is like what is going to have the impact
- 14:07the bottom line that you're going after with your content
- 14:10and not saying that like if you're a, you know,
- 14:13a dentist or a nutritionist or something like that,
- 14:17maybe 100,000 views is all you need
- 14:19and you can consistently do that
- 14:20and you have more business, more impact
- 14:22than you know what to do with and that's completely fine.
- 14:25You know, you've put out work about how to build
- 14:28a massive audience, massive following.
- 14:32In your mind now, if you sort of like,
- 14:34if you look at what's been most impactful in your life,
- 14:37in your career and whatever metric you're tracking,
- 14:40do you think that brand should even focus on that?
- 14:42Because a lot of people throw around the world
- 14:43like vanity metric and is it useful?
- 14:45Is it not social proof?
- 14:46Does it add value?
- 14:48Is it actually driving leads, revenue, all that?
- 14:50So, I mean, you wrote a whole book on how to grow your following.
- 14:54So, is that a metric people should even track anymore?
- 14:58Was it ever a metric people should track?
- 15:00Talk to me about that.
- 15:02Yeah, it's, there's a lot of levels to that question
- 15:05and it's really intelligent question.
- 15:08So when I first wrote the book, One Million Fowlers,
- 15:11that was 2017 that I wrote the first version of it.
- 15:14I released like three or four different versions of that book,
- 15:16but back then, following meant a little bit more
- 15:20than it does today from the standpoint
- 15:21is the amount of reach that you would get with each post.
- 15:24Like, you, around that time, if you had, say, a million followers,
- 15:30you could get like reach of like 30 to 40 to 50 percent
- 15:34of that audience with the content that you're publishing.
- 15:37But as we just recently discussed,
- 15:39like the more people are on the platforms,
- 15:42the algorithms really have to determine
- 15:43like what are the pieces of content
- 15:45they're going to retain audience?
- 15:47Because there's a lot of demonization
- 15:49and myths around the algorithms.
- 15:51They're there to serve one goal.
- 15:52And that's just to keep people in the platforms longer.
- 15:54The longer people spend on the platforms,
- 15:55the more as they can serve.
- 15:5799% of the time, they're not shadow batting your,
- 15:59shadow batting your content.
- 16:01They're not suppressing it to get you to pay for reach.
- 16:03It's just they're looking for the best content
- 16:06that can grab and hold attention over other content.
- 16:08So if any one of us opened up our favorite app today,
- 16:12like whether it's TikTok, Instagram, YouTube, Facebook,
- 16:16there's probably 150,000 pieces of content
- 16:18they could see to us based on the accounts
- 16:20that we follow, the content that we've engaged with.
- 16:23So they can't just because you're following an account,
- 16:27make sure that every piece of content
- 16:30they're gonna see because there's all
- 16:31that's other competition out there.
- 16:33So just because you have a lot of followers
- 16:35doesn't mean you're going to reach a lot of them.
- 16:38So that's kind of number one.
- 16:40I always kind of say focus less on the number of followers
- 16:43and focus on like what is the impact
- 16:45that you're having with that content.
- 16:46Typically we're looking at views to see is it breaking through?
- 16:50Is it holding attention?
- 16:52But to your point is like why are we doing social media?
- 16:55And for people it's different reasons.
- 16:57Like for some people it's like pure leads.
- 16:59Like I need to generate leads for my business
- 17:01and I need to generate, you know, sales calls, sell products,
- 17:05whatever it may be, whatever that foundational piece is.
- 17:08Like that should be your guiding light in goal there.
- 17:11For some people it is, you know, getting kind of the recognition
- 17:17you're having a number next to their name
- 17:18so they can get on stages, get book deals
- 17:21and things of that nature.
- 17:22So it really kind of depends on the individual.
- 17:25The one thing that I will say though is
- 17:28there is a big distinction between organic social
- 17:30and paid social and a lot of people misunderstand organic.
- 17:34They think that organic social is meant to sell your product.
- 17:38It's meant like I'm gonna do a product shot.
- 17:39I'm gonna talk about my product and things of that nature.
- 17:42Organic social is about building that trust
- 17:45that what we call to get people to know like and trust you.
- 17:48If people know like and trust you with organic
- 17:50they're ultimately gonna wanna buy from you
- 17:52and take that next step.
- 17:53But you can't lead with the sale.
- 17:56You know paid media you can kind of lead with the sale
- 17:58and go more direct response.
- 18:00But that's a big distinction is like organic
- 18:02is really about how you build that relationship,
- 18:04how you tell that effective story
- 18:06so that ultimately people wanna take that next step.
- 18:09Then as you get more experience and more success
- 18:11you can play paid and organic off of each other.
- 18:14That's where you can really maximize it.
- 18:16Just to give you an example of that
- 18:18because it kind of seems counterintuitive
- 18:20is like why am I gonna make content
- 18:21if it's not selling my product.
- 18:24We were working with a leather craftsman,
- 18:27his name's Tanner Leatherstein
- 18:29and he came to us really struggling with social media
- 18:31to have a lot of experience.
- 18:32He has like 2000 followers
- 18:33and the challenge I'm probably was having
- 18:35was he was trying to sell his products.
- 18:37And what his products were with leather goods.
- 18:39It was like leather handbags and purses and wallets.
- 18:43But we took a step back and said,
- 18:44well what is the way that we could best express
- 18:47his expertise and genius through a storytelling format.
- 18:50Build that no like entrust where it motivates people
- 18:53to go and buy the product
- 18:54without having to talk about his products.
- 18:56So we helped them design a format called Is It Worth It?
- 18:59Where he'll be like a $500 Chanel handbag
- 19:02deconstructing and answering and telling you
- 19:03whether it's worth the money that you paid for it.
- 19:06So that format took him from 2000 followers
- 19:08to 2.5 million across all of his social channels.
- 19:11And if you watch his content, there's no CTAs.
- 19:14He just has the link in his bio.
- 19:16And previously he was spending ads
- 19:17on like paper click advertising search advertising
- 19:20he was generating at 10,000 visitors a month.
- 19:23But when the organic took off
- 19:24it jumped to 100,000 purely organic
- 19:27and his most expensive items.
- 19:29The items he was selling for thousands and thousands of dollars
- 19:31they were custom made.
- 19:32He couldn't keep them on the shelves.
- 19:34So I just use that as an example.
- 19:36It was first he's a very niche kind of like expertise.
- 19:39But also he's not trying to kind of sell you the product.
- 19:42He's trying to kind of build that relationship
- 19:44and by building that relationship
- 19:46it ultimately pays that dividends.
- 19:49And you think about like why do
- 19:51why does Nike and Reebok and Adidas
- 19:54and in all these beauty companies
- 19:55spend billions of dollars on like celebrity endorsements,
- 19:59athlete endorsements and things of that nature
- 20:01because that inherent relationship
- 20:02is already built there that you're just tapping into it
- 20:05that leads to that ultimate sale and conversion.
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- 21:37Now what does the future hold for business?
- 21:40If you ask nine experts,
- 21:41you're gonna get 10 answers bull market,
- 21:43bear market inflation up inflation down.
- 21:45Honestly, at this point, you just need a crystal ball.
- 21:48But until we get one over 41,000 businesses
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- 22:46Well, I think that what business owners struggle with
- 22:50is bridging the gap between starting
- 22:52and when it's actually gonna realize
- 22:53some sort of return.
- 22:54And they, I think this, they grasp onto this incorrectly
- 22:59safe idea that if they're gonna create content,
- 23:02well, why not just make it sales content?
- 23:05Why not have a CTA because we're making it anyways?
- 23:07And, you know, I don't see my account growing
- 23:10because I don't have a formula for achieving
- 23:13what that leather, that leather guy was achieving.
- 23:16So social is kind of just like a necessary requirement.
- 23:20And I'm gonna put out half fast content
- 23:23with a CTA in it and most of my sales channels coming
- 23:26from my outbound or my ads.
- 23:27Anyways, I think they really missed the point
- 23:30of social media.
- 23:30I think most businesses miss the point of social media.
- 23:34I'm sure you probably get a ton of,
- 23:37a ton of these examples, but I don't understand why
- 23:41in 2025, businesses still have such a tough time
- 23:47understanding how to create great content.
- 23:49It seems like there's case studies, examples everywhere,
- 23:53but if you go to an average business owner's Instagram account,
- 23:56it's horrible and you will wanna leave it immediately
- 23:59and never follow and never consume unless they're a friend.
- 24:03Why do business owners have such a hard time?
- 24:06Why can't business owners adopt the same creative eye
- 24:10as a creative, as an influencer?
- 24:12And yeah, do a lingo kills it.
- 24:14Great example, but why this 95, 99% of them
- 24:19just dropped the ball on it.
- 24:20What are they getting wrong?
- 24:21Yeah, I think that there's a few different elements.
- 24:24One, we talked about where they're approaching social media
- 24:27and social media organic content as an ad.
- 24:29Let me place a shot of a product.
- 24:31Let me put a discount through that.
- 24:33Like nobody, just think about yourself
- 24:36when you're consuming social media.
- 24:37Nobody logs on saying, I wanna see a great ad.
- 24:40I wanna see a great brand of piece of content
- 24:42or I'm looking for a discount.
- 24:44So that's one thing, they're essentially treating
- 24:46their social media profile and their content
- 24:49as if it's their website.
- 24:50And it's just not that.
- 24:53Secondarily, we're talking about close to 20 years
- 24:56on social media, it's relatively new.
- 24:58And the challenge is there's a lot of creative practices
- 25:04and creative models that are being used
- 25:06that were designed pre-social media.
- 25:09So there's a lack of adapting to like a creative process
- 25:14that works for these platforms.
- 25:16Third, that we talked a little bit earlier,
- 25:18I think one of the biggest inhibitors of success
- 25:22is the fact that every one of us has one
- 25:25of these devices in our pocket, these phones
- 25:28that we can literally open, click record and post.
- 25:32So it's a true blessing in the fact that we can do that
- 25:35and reach the masses.
- 25:36It's democratize your ability to reach millions of people
- 25:40because pre-social media you had to have connections
- 25:43with a television station, radio station, news,
- 25:45it wasn't available to anyone.
- 25:47The downside is, is it doesn't take a lot of thought.
- 25:51So people think just because I took the time
- 25:53to pull up my phone and press record and post it
- 25:56or just because I took the time to load up Photoshop
- 25:59and create a graphic or just because I took the investment
- 26:02to hire a social media manager,
- 26:04then I am owed that level of success.
- 26:08And that's where like the blaming of like algorithms,
- 26:10like, oh, it's out to get me a shadow banning.
- 26:12It's there to force me to pay for reach, come in.
- 26:19But I think also, again, we need to think about the world
- 26:22that we live in versus pre-social media.
- 26:25Because if you think pre-social media,
- 26:26how many content creators are really on the planet?
- 26:29Less than 10 million probably.
- 26:31Because you had the traditional media,
- 26:33but you kind of had bloggers that were coming on
- 26:35and news outlets and websites.
- 26:38And if you think about 30 years ago,
- 26:39it's probably less than a million.
- 26:41Maybe it's the hundreds of thousands.
- 26:43Today, you're talking about five billion people
- 26:44on these platforms.
- 26:46There, and even if we think about entertainment in general,
- 26:48like it's not like we just go to the movie
- 26:50and we just have 300 cable channels.
- 26:52Now we've got Netflix and Amazon Prime
- 26:55and all these things and YouTube becoming a player
- 26:58in this space.
- 26:59So again, it's like we have so much content
- 27:02to choose from as consumers that we really need
- 27:05to up our game and really justify why should somebody
- 27:08spend the time, even if it's 30 seconds,
- 27:10paying attention to what we have to say
- 27:12versus the 100,000 other pieces of content
- 27:15that we could be seated engaged with.
- 27:17And you know, that's actually,
- 27:19I'm curious because I'm in this game,
- 27:21I'm in the podcast game and I don't quite understand.
- 27:25I don't quite understand why podcasts
- 27:27have as much influence as they do.
- 27:29Because it seems like everybody loves short form
- 27:32because they're always looking for this next dopamine hit.
- 27:35And that's how the majority of social set up.
- 27:38And a lot of people ask me as somebody who has the podcast,
- 27:42the business owner would be like,
- 27:43hey, should I start a podcast and I say yes
- 27:46because I see a high amount of trust with my audience
- 27:48and when I advertise products, those ads do quite well
- 27:52and I see what Joe Rogan's doing
- 27:54and how he has influence over elections to a degree
- 27:57and obviously podcasting was a huge piece of it.
- 27:59So when we think about all the different kinds of content
- 28:02because you live in the world of social
- 28:04and short form social, but you also study all kinds.
- 28:07What is the psychology there?
- 28:10Why are some consumers sort of going to both ends of the spectrum?
- 28:13Super long, three hour podcasts on one end are very popular.
- 28:17And on the other end, you have short form,
- 28:1915, 30, 45 seconds because the business owner
- 28:22who doesn't understand any of it,
- 28:24it's very confusing which direction to go in.
- 28:27Yeah, so it's really interesting
- 28:28because people say we live in a micro-attention world
- 28:31and the truth is we do live in a micro-attention world
- 28:34in terms of grabbing the attention.
- 28:36Once we've grabbed it and justified
- 28:39we're worth paying attention to,
- 28:41then people are willing to sit there
- 28:43and watch and consume long form content.
- 28:45Like you just said, people will spend an hour
- 28:49with you on your podcast.
- 28:50They'll listen to a three hour Joe Rogan podcast.
- 28:53Heck, Squid Games 2 just came out.
- 28:54They'll sit there and binge watch the whole thing in a day.
- 28:59So it's the short attention span is there
- 29:02but it's from grabbing that attention.
- 29:05But if we're able to sit there and grab that attention
- 29:07and justify, this is worth paying attention to,
- 29:10people will spend the time with it.
- 29:13Now, there's an interesting kind of dynamic
- 29:15if you look at the social media platforms
- 29:17and this has been going on for over a decade in that
- 29:21like Facebook, Instagram, TikTok, they're all short form.
- 29:27And their consumption behavior that they've ingrained
- 29:32in their users is short form.
- 29:34People go to TikTok or Instagram Reels or Facebook
- 29:38with a train from a subconscious level,
- 29:40I'm gonna give a piece of content 30, 60 seconds.
- 29:43I'm not there to watch something for three hours.
- 29:47Now, Facebook has tried really hard, TikTok has tried
- 29:51really hard to shift that dynamic.
- 29:54Like you look at like Facebook's history,
- 29:56they did Facebook lives, you know, they did, you know,
- 29:58Facebook TV, you know, an Instagram,
- 30:01Instagram TV to kind of shift that human behavior
- 30:04and dynamic and it just really hasn't worked out
- 30:06versus YouTube, YouTube from the beginning was ingrained.
- 30:10Like this is a long form platform.
- 30:11When you go to YouTube, you're going in, knowing,
- 30:15again, a lot of this is happening on a subconscious level.
- 30:18I'm willing to give something five, 10, 20 minutes.
- 30:21Like my behavior, like I use YouTube
- 30:23probably more than any other platform.
- 30:24I just download podcasts, download clips,
- 30:26and then I just listen to it.
- 30:27Like that's my behavior.
- 30:29And I know the stuff that I listen to,
- 30:31like sometimes I'll listen to like a three hour podcast,
- 30:34but I know that behavior is ingrained in.
- 30:36Now, the interesting thing is YouTube got scared of TikTok
- 30:39and created YouTube shorts because they were worried
- 30:41that they were gonna lose out in the audience.
- 30:43But that's kind of the real kind of element
- 30:46of like short form versus long form
- 30:48is understanding the dynamics of the platform you're playing on,
- 30:51but also understanding you can hold attention.
- 30:53Now, the numbers may not be as big as short form,
- 30:56but as you've seen, the impact can be massive
- 30:59because somebody listening to each one of your podcasts
- 31:03for an hour to time, and they spend,
- 31:05let's just say they spend five hours with you a month
- 31:09versus like on an Instagram reel,
- 31:11like maybe they spend equivalent of like 40 minutes a month,
- 31:15like there is like a huge difference there.
- 31:18Now, that's not to say that you can't play the two off
- 31:20of each other or ones that short form can't be valuable.
- 31:23It definitely can.
- 31:24It's just the strategy and how you deploy it
- 31:26for the end goals that you're going after.
- 31:28I think that's very smart.
- 31:29And if I think about it and how the biggest podcast grow
- 31:32in the strategy that we use as well as it's short form
- 31:35to capture net new, and then that's sort of the top to funnel
- 31:38for lack of a better term.
- 31:39And then they sort of start to discover you.
- 31:41Well, they do discover you,
- 31:42then they explore all the other types of content you create
- 31:45and then some of them convert into long form podcast listeners
- 31:47and long form YouTube viewers.
- 31:49But if you think about that first piece, to your point,
- 31:53that viral first piece, the hook that brings them in,
- 31:56the captures their attention and sort of is like the,
- 31:59for lack of a better term gateway drug
- 32:01into all the rest of your content,
- 32:04I know that you study what makes that first piece,
- 32:07that short form piece so effective
- 32:09because you've done it successfully for yourself.
- 32:10And this is the playbook that I think people really have
- 32:13a hard time wrapping their mind around.
- 32:15And I know that you studied all these different
- 32:17sort of elements of what creates viral content
- 32:21with the good hook and something that captures people.
- 32:24So let's talk about some of those elements.
- 32:26But I want to first, we can talk about the things that do work.
- 32:29But I think what's more important and a little bit more fun
- 32:33would be to talk about some of these,
- 32:35I mentioned before, these sacred ideas about viral content
- 32:39that people hold true, that are definitely not true
- 32:42and really have almost zero impact
- 32:45on the performance of your content.
- 32:46What would some of those be?
- 32:48Yeah, so a lot of these myths,
- 32:49and I'll say that at some point they may have held true
- 32:54because there's less content on the platform.
- 32:56So we're talking like 10 years ago.
- 32:57So one of the big ones is frequency.
- 32:59Frequency is the key to going viral.
- 33:01It's just not.
- 33:02It's like, it's the storytelling elements.
- 33:05And you look at, for example,
- 33:06like some of the best content creators,
- 33:08like a Mr. Beast or like a Mark Rober or Veritasium,
- 33:12like these guys, Mr. Beast has ramped it up.
- 33:15But for a long period of time,
- 33:16they're producing like one piece of content a month
- 33:18or every six weeks and they're engineering every aspect of it.
- 33:22You know, frequency can come into play
- 33:24once you've kind of really mastered the art form
- 33:26of understanding how to tell a story,
- 33:28but it's not the driver to your success.
- 33:30Like it's not the driver to you breaking through.
- 33:33And we can kind of talk a little bit about
- 33:36kind of the elements of why this is true.
- 33:39But a lot of people will say,
- 33:40well, I'm just going to throw a bunch of things at the wall
- 33:43and hope that one's one goes viral.
- 33:45But the reality is,
- 33:47let's just say you post 50 pieces of content
- 33:49and one goes viral,
- 33:50you don't have a process or a model in place
- 33:52to understand why so that you can replicate it.
- 33:54We can talk a little bit about that model in a bit.
- 33:58But that's one, you know,
- 33:59there's an over emphasis on hashtags.
- 34:02There's the one thing that I always hate is like still.
- 34:05In 2025.
- 34:06Yeah, still, you'll see it.
- 34:07Yeah, you'll still see it.
- 34:09The one thing that I can't stand is use this trending audio
- 34:12and you'll go viral
- 34:13because if you click on the trending audio
- 34:16and you look 99% of the content's not going viral
- 34:19because you don't understand the dynamics about it.
- 34:23But there's, I think that the biggest thing
- 34:25is there's this over emphasis on quantity versus quality.
- 34:30The other thing is people are chasing trends.
- 34:32You know, that's another big thing is like,
- 34:35like if you think about trends
- 34:36is like nobody's still doing the ice bucket challenge today.
- 34:39You know, it's just like that's a fleeting thing.
- 34:42And I kind of think of if we talk about mastery
- 34:46and like everything that we focus on is like,
- 34:47how do you become the top 1% of on social media?
- 34:52If you think about mastery of anything,
- 34:53let's just say we want to master a musical instrument.
- 34:57Well, you wouldn't like week one start with a piano
- 35:01and then week two switched to a saxophone
- 35:03and week three switched to a flute.
- 35:05Like how are you going to master any one of those,
- 35:08those different elements?
- 35:09So those are like some of the big mistakes
- 35:11that people are falling into.
- 35:14And I can kind of dive into the model
- 35:16that we built and how they can kind of overcome those
- 35:19and they should focus on because it's super easy
- 35:21to say all these things don't work.
- 35:22But what are the things that do work?
- 35:24Like how should you go about it?
- 35:26Yeah, no, please.
- 35:27I think that's, and I wanted to,
- 35:28I wanted to highlight the things that don't work.
- 35:29Another thing that I've heard you speak about before,
- 35:33even production quality.
- 35:35Any of these sort of ideas
- 35:38that you have to have the best equipment
- 35:39or the best lighting or the best audio,
- 35:42does any of that impact at all?
- 35:44I believe that you can,
- 35:46and I've seen a lot of creators
- 35:47with just picking up a phone and recording
- 35:49in the middle of nowhere do quite well.
- 35:52But is there any merit to that?
- 35:54So it depends on the format and structure you're using
- 35:56and we can get into what that means in a minute.
- 35:59But the quick answer is no.
- 36:02Like there are certain formats that do require it.
- 36:05Like if you look at it like Diary of the CEO
- 36:07and Steven Bartlett, they're creating an experience
- 36:10and that experience is reliant
- 36:13on certain production elements.
- 36:15But like you look at somebody like Robert Croak
- 36:18that does walking listicles who walks around the block
- 36:20and records himself on his phone super successful.
- 36:23You look at the man on the street format,
- 36:25which School of Hard Knocks does.
- 36:27Simon Skiv is doing my friend Alex Stemp.
- 36:31Like we can shoot those things on iPhone.
- 36:33So there are certain formats that kind of dictate,
- 36:36you know, higher production value.
- 36:37But by no means do you need to start there
- 36:40and no means is it required for success?
- 36:43Okay, so let's talk about the playbook.
- 36:45Talk to me about first, how did you build this playbook?
- 36:48What were the different things that you studied?
- 36:51How did you come to this conclusion?
- 36:52How did you test it out?
- 36:53Sort of validate the playbook and let's talk about what it is.
- 36:56Yeah, so as I mentioned, I started in social like 2005,
- 37:01built digital divisions for movie studios
- 37:03and then built some technology in that space.
- 37:06And then about I think like 2012,
- 37:08I helped kind of advise and scale
- 37:12one of the first social media advertising agencies.
- 37:17So if you think back when social media first started,
- 37:19they didn't have their own ad networks.
- 37:21Like they were relying on like, you know, bottom basement,
- 37:24you know, CPMs of banner ads
- 37:26and using third party networks and things of that nature.
- 37:28And then I think I could be wrong,
- 37:30but I think YouTube was the first one they came out
- 37:34and they created TrueView, their advertising platform.
- 37:36And our agency was the largest third party provider
- 37:41of ad revenue to TrueView when it first launched.
- 37:45And we helped scale that agency to managing
- 37:47about a hundred million a year in media spend
- 37:50across the social platforms for Fortune 500 companies.
- 37:54And the reason I say that is I learned so much
- 37:56about the inefficiencies in terms of the creative.
- 38:01So we had like, you know, major corporations
- 38:04and brands you would know come to us
- 38:06with a piece of creative that was designed for television
- 38:09or for print or radio.
- 38:11Or maybe it wasn't, it was designed for social,
- 38:13but it was using these outdated models
- 38:16of like how you create content for those platforms.
- 38:19And what I would ask them is like,
- 38:20how do you know that this piece of creative
- 38:22is going to like work to the tune of investing millions
- 38:26of dollars like they were talking like anywhere
- 38:28from like a million to 10 million dollars
- 38:30against a single piece of content without testing it
- 38:32without any validation that this piece of creative
- 38:34is going to work.
- 38:35And I just kept seeing that over and over and over again.
- 38:38I was like, this isn't sustainable.
- 38:40There's got to be, you know, a different way
- 38:42of going about this.
- 38:43So I left, I left work in that company
- 38:47and I started building the foundations of the model
- 38:50that we use at hook point today.
- 38:52One of the first experiences that kind of really started
- 38:56to refine and understand this is I was brought in
- 38:59by a journalist named Katie Curric
- 39:01when she moved from traditional television
- 39:03the today showed to Yahoo.
- 39:05And she was really struggling
- 39:06because Yahoo didn't have a really strong sense
- 39:08of organic social.
- 39:10So I helped her kind of reframe the interview process,
- 39:15the creative process.
- 39:16We did about 220 interviews together
- 39:18ranging from like Joe Biden to DJ Khalid,
- 39:21to Jessica Chanstein, the Chance the Rapper,
- 39:24Kim Kardashian, all these different people.
- 39:26But one of the things that I did is I created a system
- 39:28in a process that we could rapidly test
- 39:31and iterate to understand,
- 39:32well, what is the right format and structure
- 39:35for each interview?
- 39:36Because typically if you think about an interview
- 39:38is like you just like what are the questions
- 39:40that I'm going to go in and ask this person versus
- 39:42I wanted to stake a step back looking at social
- 39:45understanding what structures and patterns
- 39:48are actually resonating and then back into those.
- 39:51So like what are the initial hooks
- 39:53that we think are going to perform
- 39:55and go in with the hook rather than the question?
- 39:58So over those 220 interviews,
- 40:01we tested like 75,000 variations of content.
- 40:04Just rapidly iterating and testing and testing
- 40:06and testing all these variations
- 40:08to the tune of generating about a billion views
- 40:11in like 18 months.
- 40:13So from that, I kind of started seeing
- 40:16that the success through that model
- 40:19and then that seeded the idea for my first book,
- 40:22one million followers of running an experiment
- 40:24to myself, a generation of million followers in 30 days.
- 40:27And then we kept evolving and evolving
- 40:29and evolving and evolving it.
- 40:30So this model that I'm about to break down
- 40:32this playbook has been in the work for like eight or nine years.
- 40:38And the team, we've done about 10,000 hours of research
- 40:43into understanding how and why things go viral.
- 40:46But the process, the playbook is five different distinct steps.
- 40:50So the first step is what we call research.
- 40:53So most people at a very simplistic high level
- 40:56is they're using social media from a passive experience.
- 40:59Meaning they go, they're just consuming content,
- 41:02not really paying attention, not really learning versus,
- 41:05again, when I went to film school,
- 41:07you sit down and watch films and then you dissect them.
- 41:09Like you understand like what made this scene work,
- 41:12this scene not work like getting into those nuances,
- 41:14you read screenplays, all those things.
- 41:16So the first step in the research process
- 41:18is to understand, and I mentioned this term a few times,
- 41:21is that there's these clear storytelling structures
- 41:25and patterns that improvements is exceed
- 41:27and we call them formats.
- 41:29Now with film, it's the three-act structure.
- 41:32Everybody uses that format when they make a movie.
- 41:35On social media, there's hundreds of these formats.
- 41:38So we've done analysis on over 220 formats.
- 41:40So I'll give you some examples,
- 41:42but I want you to kind of just think
- 41:44that there's a lot of choice out there.
- 41:45So by no means am I saying these are the examples
- 41:47that you have to use to be successful.
- 41:50So one of the ones that I mentioned is Man on the Street,
- 41:52which everybody is seeing short form,
- 41:54you approach a random stranger on the street
- 41:56and you interact with them in some way.
- 41:58So Simon Squibb is blowing up with this format,
- 42:00saying, what is your dream?
- 42:02My friend Alex Temp is a fashion photographer.
- 42:04He approaches a random stranger on the street,
- 42:06offers them a professional photo shoot
- 42:08and shows a result.
- 42:09School of hard knocks, approaches entrepreneurs
- 42:11and asks them like business and entrepreneurial advice.
- 42:13So that's a clear format.
- 42:15Now that format can be used for any content.
- 42:18You could use it for legal, for finance, for nutrition.
- 42:22So that's a format.
- 42:23Another example of a format we call two characters, one light bulb.
- 42:26So it's the same person playing two different characters.
- 42:29They play the expert and the novice
- 42:31and they break down like a misconception about something.
- 42:34So like Erica Colberg uses it for law.
- 42:36Like what happens in your AirPods break
- 42:38or your flight gets delayed.
- 42:40Mark Tillberg uses it for finance.
- 42:42So those are examples of formats.
- 42:44So in that research phase, all I want you to do
- 42:47is to start recognizing these formats.
- 42:51Start looking into them and saying,
- 42:52oh, this has got 10 million views.
- 42:54Is this a format?
- 42:55So the way you know it, if it's a format,
- 42:57you click on the person's profile
- 42:59and then you look, has that person used that same structure
- 43:03at least five times and broken through?
- 43:05And typically when I say break through, it's a million views.
- 43:08Now it can be larger, it can be smaller.
- 43:10It's not like a hard rule.
- 43:11The format kind of dictates that.
- 43:13Like YouTube, the formats, the views can be less
- 43:16like in the hundreds of thousands.
- 43:17But you want to see, has it been repeatable for success?
- 43:22So that's step one, step two is,
- 43:24now we're going to choose a format.
- 43:26So what format do we want to use?
- 43:28Now people ask me this all the time.
- 43:30And it's one of the things that we do with our clients.
- 43:32The biggest piece of advice I can give you
- 43:34is is this a format that you are super excited about?
- 43:38Like, are you going to love doing this format?
- 43:41And the other thing that I just mentioned
- 43:42is when you're doing this analysis,
- 43:44don't necessarily look for an apples to apples comparison.
- 43:47Like if you want to do man on the street
- 43:49and you're a nutritionist
- 43:50and you can't find anybody else doing it
- 43:52as a nutritionist, that doesn't mean
- 43:53it's not going to work for you.
- 43:55People kind of need to look at it again
- 43:56from the context, not the content.
- 43:59So first like, are you going to be excited about this?
- 44:01And then to your earlier question resource wise,
- 44:04is this a format I can pull off
- 44:06with the resources that I have available to me?
- 44:08And again, there are formats that literally,
- 44:10you can shoot on your iPhone.
- 44:12We have a hand doctor that started at zero followers,
- 44:15blew up on TikTok, got a TV deal, a book deal,
- 44:18and she literally is just shooting content
- 44:20on her iPhone, telling stories to her iPhone.
- 44:22So making sure that you're choosing the format
- 44:24with the resources that you have available to you.
- 44:27So once you've chosen that format,
- 44:29now we have to do a analysis of it.
- 44:31Because most people will look at it
- 44:33and be like, oh, school of hard knocks.
- 44:35He's just interviewing entrepreneurs on the street.
- 44:36I'm just going to do that.
- 44:38I guarantee 99% of the people that do that
- 44:40will fail.
- 44:41Why?
- 44:42Because they don't understand what's really
- 44:44driving the performance of the formats.
- 44:47The format itself is not driving the performance.
- 44:49It's the execution of that format.
- 44:52So when we think about like a simple exercise
- 44:55that everybody can do right now,
- 44:56when we think about the format driving the success
- 45:00versus the execution of it,
- 45:01is you just think about your favorite movie genre,
- 45:04whether sci-fi, horror, whatever it is.
- 45:06Every time you sit down to watch one of those movies,
- 45:09it's not going to be great.
- 45:10I'm sure everybody's had an experience
- 45:12where they have that level of disappointment of like,
- 45:14oh, I love sci-fi, but the movie just sucks.
- 45:16Of course, yeah.
- 45:17So it's the same thing with social media
- 45:18when we look at, again, like the school of hard knocks
- 45:21or in Man on the Street or maybe like Erica Colberg
- 45:24and the two characters, one light bulb,
- 45:27we can't just look at the success and be like,
- 45:29I see what they're doing.
- 45:30I'm just going to do that.
- 45:31So what do we do?
- 45:34Like, what is the playbook?
- 45:35So we created a process called Gold Silver Bronze.
- 45:38So what we'll do is we'll take an account
- 45:40like, school of hard knocks, Erica Colberg, one of those,
- 45:44and we'll create a spreadsheet,
- 45:45and what we'll do is we'll take five to 10
- 45:48of the top performers.
- 45:49So that's usually in the millions of views
- 45:52then we'll take five to 10 of the average performers
- 45:55and five to 10 of the under performers.
- 45:57And what we're doing is we're watching like,
- 45:59what are the things that are happening
- 46:01in those top performers that are not happening
- 46:03in those under performers?
- 46:05And again, it's less about the content,
- 46:06it's more about the context.
- 46:08So these can be things like, well, what's their pacing?
- 46:11What's, you know, a man on the street,
- 46:12what type of reaction are they getting?
- 46:14What's happening in the first three seconds?
- 46:16Like, what type of captions are they using?
- 46:18What's their facial expressions, their body cues,
- 46:20their environments?
- 46:21Like, what's the editing like?
- 46:22We're trying to spot the difference of like,
- 46:24what happens in that high performer versus that low performer?
- 46:28So we call these things performance drivers.
- 46:29These are things that can drive the performance up
- 46:32or they can detract the performance
- 46:33and cause it to fall flat.
- 46:35Now, any format, even if they're like the top creators,
- 46:38you will see those under performers in there.
- 46:40And that's where most people don't look
- 46:42as they think of like somebody like an Eric Colberg
- 46:44who has millions and millions of followers
- 46:46and don't think that they have any under performers,
- 46:49but they do.
- 46:50And that's really where the clues are
- 46:52to understanding what causes that format to succeed
- 46:56versus what causes it to fail.
- 46:58So once we have that understanding,
- 47:01that baseline understanding,
- 47:02then we can move to the third step,
- 47:03which is creating the ideas.
- 47:05Now, this is where most people start.
- 47:07As you just say, I'm going to sit down and create some ideas
- 47:09for social media and I'm just going to go after it.
- 47:11Without that structure to it, it's not going to work.
- 47:15It's kind of like thinking about,
- 47:17I'm going to come up with an idea for a movie,
- 47:19but never understanding like how a script is written
- 47:22or what the structure of a script is
- 47:23or how dialogue works or things of that nature.
- 47:25It's like, we need to have that format and structure first.
- 47:28Then we can come up with the ideas.
- 47:29And I can definitively tell you,
- 47:31it's so much easier to come up with ideas
- 47:33once you have the format.
- 47:34Like when we were talking about Tanner Leatherstein earlier,
- 47:37like that is it worth it format?
- 47:39Well, it's super easy.
- 47:40Like, okay, why just did this in the handbag?
- 47:42Let me buy a thousand dollar product person and deconstruct it.
- 47:45Let me do this, this belt, these things.
- 47:48It makes it a lot easier to kind of understand
- 47:51what the ideas are that fit into that format.
- 47:54Then the fourth step is,
- 47:56we do a single piece of content at a time.
- 47:59Now, why do we do that?
- 48:01Because we want to make sure that we're encapsulating
- 48:03the learnings of this process that we understood
- 48:07everything that we just went through to learn,
- 48:10what the format is, what makes it work,
- 48:12the idea that goes into it.
- 48:14So we produce a single piece of content at a time
- 48:16which is the fourth step.
- 48:17And then the fifth step we review the results.
- 48:20So what typically happens if something doesn't work
- 48:24is one of two things.
- 48:26Number one, you've paid attention
- 48:28to the wrong performance drivers.
- 48:29Maybe you thought it was this thing
- 48:31that was driving the performance
- 48:33like it was the caption,
- 48:34but it wasn't really the caption,
- 48:35it was this other element.
- 48:36Or two, you just didn't execute it properly.
- 48:39So one of the exercises that we give people is,
- 48:43if something didn't perform,
- 48:45is put your piece of content on one side of the screen
- 48:48and then the gold standard from the reference
- 48:51and the research that you did and play them side by side.
- 48:53And often times we'll tell clients
- 48:54to do this before they post
- 48:55so that you can get a real true honest assessment.
- 48:58And if as long as you're honest with yourself,
- 49:00you will see a massive difference
- 49:02in terms of what like a high performer does
- 49:04versus a low performer.
- 49:06So the reason that we follow this process
- 49:09and do one piece of content at a time
- 49:11and analyze it in this way is like,
- 49:13most people are batch producing content.
- 49:14They're doing 10, 15, 20 pieces of content at a time.
- 49:17But the challenge with that is like,
- 49:19if you post the first one and it doesn't work,
- 49:21what are you gonna do with the other 19?
- 49:23Typically you're just gonna post them
- 49:25and there's this opportunity loss
- 49:27for learning from that first piece of content
- 49:30in applying it to the next one and the next one.
- 49:32Now, once you've mastered your format and understand it,
- 49:35then yeah, by all means you can increase the frequency,
- 49:38you can sit down and do multiple posts at a time.
- 49:40But we wanna have this underlying structure
- 49:42and foundation in this creative model.
- 49:44So even if your post doesn't perform,
- 49:48there's no lost opportunity here.
- 49:49You can learn from it, understand,
- 49:52where a fell flat and fix it for the next one.
- 49:55In addition, if something does work,
- 49:58now we have a foundation to understand why it worked
- 50:01because we followed this process
- 50:03and we can replicate it over and over again.
- 50:05A quick shout out to the HubSpot podcast network
- 50:07for supporting success story.
- 50:09Now, if you like success story,
- 50:10you're gonna love other podcasts in their network.
- 50:12One of my favorites is create like the greats.
- 50:14It's hosted by Ross Simmons.
- 50:16Obviously brought to you by the HubSpot podcast network.
- 50:18You're gonna join Ross on create like the greats,
- 50:21Ross dissect the genius behind histories
- 50:24most remarkable creators and their legendary work.
- 50:27So you're gonna get this blend of history
- 50:29and business and creativity.
- 50:31He has a great voice, always good for a podcast
- 50:34and he has a decade of practical experience.
- 50:35He's gonna break down some of the best creative processes
- 50:38that built influential companies, brands,
- 50:41and stories in a way that anyone can apply.
- 50:43So whether or not you're fascinated by history,
- 50:46creative thinking, or you simply want to improve
- 50:49and systematize your own creativity
- 50:52without sacrificing productivity.
- 50:54This podcast is your perfect lesson.
- 50:57Go listen to create like the greats wherever you get
- 50:59your podcast.
- 51:00A huge shout out to Lingoda for supporting today's episode.
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- 52:18When people, first of all, thank you.
- 52:20I appreciate the breakdown.
- 52:22It's very useful.
- 52:23When people sort of start on this journey,
- 52:29I'm trying to think of, I have a couple
- 52:30of different questions in my head.
- 52:30I only think about which one I want to ask first,
- 52:32because I know that the audience will have questions
- 52:35about a few things.
- 52:38First of all, is this platform specific,
- 52:41meaning that if I execute against this,
- 52:43will there be nuances that are slightly different
- 52:46from TikTok, Instagram, YouTube, shorts?
- 52:48Let's start with that.
- 52:48I think it's a very obvious question
- 52:49if you're trying to sort of be everywhere.
- 52:52Yes, so there are performance differences
- 52:54in formats from platform to platform.
- 52:56And kind of my recommendation is,
- 52:59start with one format and one platform master it.
- 53:01You can still post the content on other platforms,
- 53:04but don't really get caught up in the performance
- 53:06of that format and other platforms.
- 53:08Focus on dialing it on that platform first
- 53:11and then see are there certain tweaks and ways
- 53:15that you can get it to perform for others.
- 53:18Now, there's some formats that will perform
- 53:21on others, it's typically all short form,
- 53:23typically long form, doesn't translate,
- 53:25especially when you're talking about taking
- 53:27like a YouTube video and putting it on like TikTok
- 53:29or Instagram or things of that nature.
- 53:31But yeah, there is a bit of nuance to it.
- 53:34Like you think about like TikTok, for example,
- 53:37it's less polished, it's more kind of,
- 53:42it's more kind of feels authentic
- 53:44in terms of the production value and things.
- 53:48Like you see a lot of podcast clips and things
- 53:50work and less polished up versus Instagram,
- 53:52you can see things that are a little bit more polished.
- 53:55But there are nuances to each platform.
- 53:58And you can sometimes you can just do small tweaks
- 54:01to a format to make it work on different platforms.
- 54:04Sometimes it takes a different format.
- 54:06But the one thing I want to stress for people is like,
- 54:09if you really nail it on one platform,
- 54:11you're gonna have more traffic and attention
- 54:13than you know what to do with.
- 54:14It's like, yes, people say have content in every platform
- 54:18and I'm not against posting content and other platforms
- 54:22but focus on getting really good at one.
- 54:24And if you get really good at one,
- 54:26like you're gonna have so much impact
- 54:28in terms of what your goals are,
- 54:30that it's gonna drive a lot of benefit to you.
- 54:32Almost to the point where like I've seen,
- 54:35I actually see it a lot with the YouTubers
- 54:37and this is more a comment on long-form.
- 54:39But when I see people build massive YouTube audiences,
- 54:42you see that audience start to trickle down
- 54:46and follow them everywhere
- 54:47and consume their content everywhere.
- 54:49I do believe that some platforms
- 54:50have more loyal audiences than others.
- 54:53I think YouTube is probably one of the best.
- 54:55But yeah, I think that for,
- 54:57we're talking to business owners that are looking for leads,
- 55:00we're not trying to get somebody that owns like a,
- 55:06whatever, a consumer goods brand,
- 55:10ice cream shop, a car wash or whatever it is they want to do,
- 55:13even a financial consulting, tax advisory,
- 55:16they're not trying to be the next Kim Kardashian,
- 55:17they're trying to grow their business.
- 55:18So we're not looking for followers,
- 55:20we're looking for a business impact,
- 55:21which is exactly what this is gonna do in spades,
- 55:24if you nail it.
- 55:27The other question is if somebody's doing this
- 55:31and that content is working,
- 55:34do they just do this style or this format of content
- 55:38for all of their content,
- 55:40or should they include other things,
- 55:42other styles of content, or does it hurt them
- 55:45if not every single piece is like a knock it out
- 55:48of the ballpark winner?
- 55:50Because even if I look at Erica or Mark Tillsburg,
- 55:53like they do other styles of content as well,
- 55:56as not just their main format
- 55:59that I think got them the majority of their audience.
- 56:03So how much should they do?
- 56:05Do they oversaturate?
- 56:06Is it every single piece?
- 56:07Is it a 75%, 25%, how do you think through that?
- 56:12I would say that initially starting out,
- 56:15just focus on every piece of content
- 56:18being in that format until you master it.
- 56:20Once you've mastered it, you've gained a skill set
- 56:24that can be applied to any format or any piece of content.
- 56:27But the challenges like even clients ask me like,
- 56:31well, can we do two or three formats?
- 56:33I was like, you can do two or three formats,
- 56:34but start with one.
- 56:36And just really master that skill set.
- 56:38Again, it goes back to the analogy
- 56:40of learning a musical instrument
- 56:41is like, if you want to learn a musical instrument,
- 56:43you're not trying to learn three at the same time.
- 56:45You take one at a time.
- 56:47Yes, I like and believe in diversification of content,
- 56:50but I also am a firm believer in like focusing
- 56:53on one thing at a time in understanding the dynamics
- 56:57of what it means to create a successful piece of content.
- 56:59And then once you do through focusing on one format,
- 57:02you can apply that to any other piece of content
- 57:05that you're creating.
- 57:07You mentioned something else about making sure
- 57:09that the content you created the format you choose
- 57:11is not a trend.
- 57:12And you've identified like true formats.
- 57:14But is there a lifespan on these styles of content?
- 57:18Like, for example, the man in the street,
- 57:20that was Daniel Mac and what do you do for living
- 57:23going at the people in nice cars
- 57:24and then school of hard knocks is the same style
- 57:26and they killed it.
- 57:27And I love their channel as well.
- 57:30But will there be a point where it's so overdone
- 57:33and so oversaturated that there's so many man
- 57:35on the street, Simon Squibs,
- 57:37now that all of a sudden it starts to lose its virality factor?
- 57:42It's a great question.
- 57:43And I would say the answer is no.
- 57:45I think it comes down to the execution.
- 57:46So if you think about man on the street,
- 57:48like man on the street was well before social media.
- 57:51Like I don't know if you ever watched Jay Leno
- 57:52the late night show.
- 57:53And I think late night hosts did it before,
- 57:55but Jay Leno did like Jay Walker's
- 57:57where he would he would stop people on the street
- 57:59and interact with them.
- 58:01It's a universal format that it just comes down
- 58:04to the story of how it's executed.
- 58:07Like I think that it typically falls out
- 58:10when the execution falls.
- 58:12So when I see a content creator that is using a format
- 58:16and the performance dips,
- 58:18it's typically because they've probably come less interested
- 58:21in it or they're kind of slipping a little
- 58:24on the dynamics of it.
- 58:25That doesn't mean as a content creator
- 58:27that you have to just only live with that format.
- 58:31Like if you don't wanna keep doing it,
- 58:34then find something else that you wanna do.
- 58:35It's not like a hard rule or a requirement to do that,
- 58:39but can formats dwindle over time?
- 58:43Sure, some formats can, like it can,
- 58:46but I just wanna say like,
- 58:48you know, like Alex stepped my friend,
- 58:50he's been using man on the street for like three or four years.
- 58:52This is not something,
- 58:53people think social media is so fleeting.
- 58:55They think in concepts of trends
- 58:57that I need to be doing something new every week
- 58:59or every month and it's just not like that.
- 59:02Like also think about like movies,
- 59:04like the foundation of movies and the 3X structure
- 59:07has been used for like 70 or 80 years.
- 59:11So I don't think it shifts as much as it does,
- 59:14but also I don't want people to kind of feel like,
- 59:16oh, I'm getting locked into this thing
- 59:18and I can never like shift or change out of it.
- 59:21Out of all the other things that people pay attention to
- 59:24that I hear a lot about.
- 59:25So hooks, first three seconds, thumbnail,
- 59:28whatever or cover image,
- 59:31are there any retention?
- 59:33Are there any other metrics that are important?
- 59:36Outside, of course,
- 59:37the lagging indicator of success would be leads,
- 59:40revenue, clients, that's lagging indicate.
- 59:43What are some other leading indicators
- 59:45that you can look at or some other leading components
- 59:47that actually make a difference?
- 59:49Well, you mentioned the first one
- 59:51and the most critical one is retention.
- 59:54It's just like how long are people spending with your content?
- 59:56Because again, that's how the algorithms determine
- 59:59what content gets seen by a thousand
- 1:00:00versus 10 million people is.
- 1:00:02How long is it able to grab that attention?
- 1:00:04Now you mentioned like on YouTube,
- 1:00:06you'll click through on thumbnail
- 1:00:07and headline is critical
- 1:00:08because that's the indicator of intent
- 1:00:10to get into the retention.
- 1:00:12On short form content,
- 1:00:15you can look at things like the number of views
- 1:00:19to reach that you have,
- 1:00:20which is a good indicator of how good you are
- 1:00:22at stopping the scroll.
- 1:00:23So typically we're looking at like a minimum ratio
- 1:00:27of like 30 to 40% of views to reach
- 1:00:30to understand like what is happening
- 1:00:32when people are being seated this content
- 1:00:34because it's not as straightforward as on YouTube
- 1:00:37as like click through on thumbnail or headline.
- 1:00:41With Instagram, there's a lot of talk now about shares
- 1:00:45because they're dynamic
- 1:00:46and they're kind of hypothesis is retention
- 1:00:50is the key or one of the keys to retention
- 1:00:53is sharing and starting conversations
- 1:00:55in DMs around content.
- 1:00:57So that's one of the things that to look at,
- 1:01:00but at a very basic level
- 1:01:02when we're talking about video content,
- 1:01:04purely is like is your content generating enough views?
- 1:01:08That is an indicator of how good you are
- 1:01:10at grabbing and holding attention.
- 1:01:11So if you look at nothing else at a very simplistic level,
- 1:01:14you can look at that
- 1:01:15but then you can start diving in granularly
- 1:01:17of like what is happening in the retention graph?
- 1:01:19Where are they falling off?
- 1:01:21What's happening at that fall off point?
- 1:01:22Like how can I fix that for the next time?
- 1:01:24You're creating thumbnails and headlines
- 1:01:26what's the click through percentage
- 1:01:27of things of that nature.
- 1:01:28But everything is through the lens of how effective am I
- 1:01:31at grabbing that attention, stopping the scroll
- 1:01:33or earning the click
- 1:01:34and then holding attention once I've gotten it.
- 1:01:36Amazing, last idea that I just want to float to
- 1:01:40because you see it a lot with the business to work with.
- 1:01:43In terms of creator economy influencers,
- 1:01:48do you see that if,
- 1:01:50do you see that they still have a place in the future
- 1:01:53if businesses understand how to create great content
- 1:01:57or do you feel in the future that businesses
- 1:01:58are gonna build their own influencers
- 1:02:00and their own influence kind of like Duolingo has?
- 1:02:04That's like a great example
- 1:02:06and how Wendy's does it on Twitter.
- 1:02:08There's some great examples of awesome business content
- 1:02:11but do you see that influencers and creators
- 1:02:13also have a place outside of businesses
- 1:02:15or do you think they're gonna be more
- 1:02:17even equity and incentive aligned
- 1:02:20or just built up through the business
- 1:02:23may be employees that that business makes famous.
- 1:02:26Where do you see this economy going if businesses get it?
- 1:02:30Well, I think I wish that businesses would get it.
- 1:02:33I think that some business they will get it
- 1:02:36but I think there's gonna be a place for both.
- 1:02:38I mean, you even look at, for example,
- 1:02:40like you look at another, like you look at Nike.
- 1:02:42Like Nike is a master or Red Bull.
- 1:02:45They're masters at marketing
- 1:02:46but they're still doing endorsement deals
- 1:02:48with athletes and celebrities and things of that nature.
- 1:02:52I think there's always gonna be the creator and the influencer
- 1:02:54and I think that there's always gonna be
- 1:02:56the businesses that get it.
- 1:02:57I'm hoping that more businesses will get it.
- 1:03:00I just like the stage to where it right now
- 1:03:02is like this is still kind of early
- 1:03:04and they're still trying to apply old principles
- 1:03:08to these platforms.
- 1:03:09So I'm hoping over the next five or 10 years
- 1:03:12more business will grow
- 1:03:13but there's always gonna be a demand
- 1:03:15and a need for influencers.
- 1:03:16Even like businesses that get it,
- 1:03:18like why wouldn't you use influencers?
- 1:03:20Like as long as you're really dialing in
- 1:03:24the performance of each channel that you're doing,
- 1:03:27like you dial in your organic,
- 1:03:29you maximize the potential of it
- 1:03:30but you can still leverage influencers and paid
- 1:03:34and things of that nature to really amplify
- 1:03:36and scale even further.
- 1:03:38I guess I was really thinking along the lines of
- 1:03:42going forward are we still gonna have
- 1:03:45these like two separate entities
- 1:03:47or are you gonna have people that are influencers
- 1:03:50that start to take equity positions in small businesses
- 1:03:53and start to work like hand in hand with them
- 1:03:55as opposed to being these two separate, disparate groups.
- 1:03:59I don't know.
- 1:04:00I mean that's honestly it's one of the core focuses
- 1:04:02of our company going forward.
- 1:04:04We're kind of an incubator for identifying talent,
- 1:04:08grooming talent and then either partnering them
- 1:04:11with businesses from an equity stake
- 1:04:14or helping them cultivate their own business from it.
- 1:04:17But I think you hit it spot on is like you look
- 1:04:20at some of the most successful businesses
- 1:04:22and it spawned out of that type of relationship.
- 1:04:25I mean at the highest level you look at Elon Musk
- 1:04:27and what he's done with his businesses
- 1:04:29and the amount of tension and growth of that has driven.
- 1:04:33So I definitely think that there's gonna be more
- 1:04:35of that type of model in the future.
- 1:04:38He's spoken about a lot of different topics
- 1:04:40regarding to sort of what's worked for you in the past
- 1:04:43and what's worked for you now as well with hook point
- 1:04:45and some of your clients.
- 1:04:46What are some new ideas?
- 1:04:48Some social media opportunities that maybe I didn't ask you
- 1:04:53about that you're looking into now
- 1:04:54that you think could be opportunities for businesses
- 1:04:56in the next six months, one year I know things move fast
- 1:05:00but what are some new things that you're researching?
- 1:05:03I mean one of the big things that we're researching is AI
- 1:05:06and we've built one of the largest data sets
- 1:05:10of qualitative analysis of what content goes viral
- 1:05:13and we're very excited about the future
- 1:05:17of the visual aspect of AI, less about where chat GPT is today
- 1:05:23and more about what Sora and Google are building
- 1:05:27for a visual standpoint.
- 1:05:28I don't know how quickly that's gonna happen.
- 1:05:31I mean it seems to move very quick
- 1:05:34but I think in the next few years
- 1:05:35you're gonna see amazing kind of tool sets
- 1:05:38of your fingertips that are going to lower the barrier
- 1:05:42of entry for creating content in different formats
- 1:05:47so that you're not reliant on,
- 1:05:49even the higher production formats
- 1:05:51you're not solely reliant on that.
- 1:05:53I think that's gonna present a unique opportunity.
- 1:05:55The one thing I will say about AI is a lot of people think
- 1:05:59it's the solution and it's not a solution, it's just a tool.
- 1:06:02So it's like the analogy I use is if everybody tomorrow
- 1:06:05woke up and was using AI to create social media content
- 1:06:07there's gonna be winners and losers.
- 1:06:09Just because you use the tool doesn't mean
- 1:06:11you're gonna be successful.
- 1:06:13So it definitely wouldn't rely on the future of AI solving
- 1:06:18your problems of performance and your content
- 1:06:20but more how you can learn and leverage these skillsets
- 1:06:23to become a master story teller.
- 1:06:25I've actually seen it do the opposite in the short term
- 1:06:27where it actually hurts content performance
- 1:06:29because people are too reliant on it.
- 1:06:31Yes.
- 1:06:32Exactly.
- 1:06:33Some of the copy that you see, some of the captions,
- 1:06:36it's just garbage and then you see AI,
- 1:06:39generative AI tools, dicing up video without people
- 1:06:43even looking at what that 30 to 45 second clip happens.
- 1:06:47Yeah, it's open.
- 1:06:48Yeah, which is a great tool.
- 1:06:49I use Opus tool, I can find timestamps
- 1:06:52but then after I find the timestamp
- 1:06:54I'm still finding a hook and I'm still going in,
- 1:06:56I'm still editing, like I'm not just clipping it and posting it
- 1:07:00I've seen channels post 10, 15 clips a day
- 1:07:03just directly from Opus and you can tell
- 1:07:05and it looks like garbage.
- 1:07:07So yes, 100% it's a tool.
- 1:07:10Yeah, you're using it as a tool, you're an expert storyteller
- 1:07:12so you know what to look in the output
- 1:07:15and you know what the prompt should be
- 1:07:17so you can leverage it successfully
- 1:07:19but I agree with you.
- 1:07:2090% of people using AI are using it the opposite way.
- 1:07:23I'm just like, oh, it's gonna figure it out for me.
- 1:07:26That's never the answer.
- 1:07:28If people want to connect with you,
- 1:07:31if they want to work with hook point,
- 1:07:33where should they go?
- 1:07:34Socials, website, give anything else?
- 1:07:36Like are you writing a new book?
- 1:07:37I mean, I don't have a book.
- 1:07:39Yeah, I just launched a new book called The Guide to Going Viral
- 1:07:44that breaks down the entire model.
- 1:07:46Amazing.
- 1:07:47And just for your listeners, we're giving it away for free.
- 1:07:49I worked on this book for two books.
- 1:07:50It's not like an ebook or something
- 1:07:51like you can go and buy it on Amazon
- 1:07:53but I'm gonna give it to your listeners for free the PDF
- 1:07:56so that they just go to hookpoint.com forward slash
- 1:07:59clary your last name.
- 1:08:00They can download the PDF for free.
- 1:08:02And it's like it details the entire model
- 1:08:05that we talked about today.
- 1:08:08And if they just want to learn more about working with us,
- 1:08:10then go to hookpoint.com.
- 1:08:12They can reach out on Instagram.
- 1:08:13My name is Brendan Cain.
- 1:08:15I'm LinkedIn as well.
- 1:08:16Amazing.
- 1:08:17Last question I like to ask.
- 1:08:19And this is more of, I mean, you've had an incredible career.
- 1:08:21You've built a massive business.
- 1:08:24A lot of entrepreneurs listen to this show.
- 1:08:27And I like to pull out one piece of advice
- 1:08:29at the end of these shows just because
- 1:08:31we spoke a lot about tactics,
- 1:08:33but obviously success is not just about tactics.
- 1:08:35So, I'd have everything that you've done in your life.
- 1:08:38If you could pass on one lesson to your kids,
- 1:08:40one of the most important lessons,
- 1:08:41it could be business lesson,
- 1:08:42it could be life lesson, whatever it is.
- 1:08:45What would that lesson be and why?
- 1:08:47I think it's to work on yourself.
- 1:08:49Like, you know, as entrepreneurs,
- 1:08:52as business people,
- 1:08:52we're so focused on optimizing and scaling the business
- 1:08:56when a lot of times the core focus first
- 1:08:59should be optimizing yourself.
- 1:09:02Like, what are the things that you need to work on?
- 1:09:05What are the past traumas you've experienced?
- 1:09:06How do you overcome them?
- 1:09:08Really, because everything that,
- 1:09:10every experience that we've had,
- 1:09:11good or bad drives how we perceive the world
- 1:09:14and the decisions that we make.
- 1:09:16And the more we've worked on ourselves,
- 1:09:18the more we understand how and why we do things,
- 1:09:20the better that we can show up
- 1:09:22and the more impact that we can have
- 1:09:23through the decisions, through our company,
- 1:09:25through our customers, through our employees,
- 1:09:27things of that nature.
- 1:09:28So, I would say that that would be
- 1:09:30the piece of advice that I would give.