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641 You’re Going to Get Your Feelings Hurt: Leading When You Can’t Please Everyone
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You can be the best boss someone has ever had, support a family for years, extend grace, make exceptions, and genuinely care—and still become the “bad guy” the moment someone does not get what they want.
In this honest episode of the Child Care Director’s Chair, Erica talks about one of the hardest parts of leadership: being criticized by employees, families, or community members who were once some of your strongest advocates. She shares how to process the hurt without reacting emotionally, separate facts from feelings, protect your program’s reputation, maintain professional…
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