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How AI Is Coaching Your Client Calls in Real Time
Lucas and Luna explore a fast-growing corner of workplace tech: real-time AI coaching for client-facing calls. Lucas opens with a concrete stat — thirty-seven percent of enterprise software buyers now expect vendors to use conversation AI during demos, per a June 2026 Gartner pulse survey. The hosts drill into how tools like Chorus, Gong, and newer entrants such as Second Nature and Replica AI are shifting from post-call analysis to live guidance. Lucas explains the technical architecture: a whisper model that transcribes speech in under 200 milliseconds, a large language model that scores…
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