Latest / Omni Talk Retail / Are ChatGPT Ads the Next Retail Channel? | Fast Five Shorts
Transcript
- 0:00Target
- 0:00and
- 0:00Albertsons
- 0:01are
- 0:01among
- 0:01the
- 0:01first
- 0:02retailers
- 0:02testing
- 0:03conversational
- 0:04advertising
- 0:04in
- 0:05ChatGPT
- 0:06through
- 0:06a
- 0:06new
- 0:06pilot
- 0:07program
- 0:07with
- 0:07OpenAI,
- 0:08according
- 0:08to
- 0:09various
- 0:09sources,
- 0:09sponsored
- 0:10ads
- 0:10from
- 0:11Target's
- 0:11Roundel
- 0:11Retail
- 0:12Media
- 0:12and
- 0:12Albertsons
- 0:13Media
- 0:13Collective
- 0:14will
- 0:14appear
- 0:15alongside
- 0:15User
- 0:16shopping
- 0:16conversations
- 0:17in
- 0:17ChatGPT
- 0:18starting
- 0:18this
- 0:18month.
- 0:19Ads
- 0:20are
- 0:20served
- 0:20based
- 0:20on
- 0:20keywords
- 0:21and
- 0:21a
- 0:21user's
- 0:22ChatGPT
- 0:23prompt,
- 0:23for
- 0:23example,
- 0:24asking
- 0:24about
- 0:25countertop
- 0:25cooking
- 0:26appliances
- 0:27that
- 0:27might
- 0:28trigger
- 0:28an
- 0:28ad
- 0:28for
- 0:29an
- 0:29air
- 0:29fryer.
- 0:30OpenAI
- 0:31said
- 0:31that
- 0:32all
- 0:32ads
- 0:32will
- 0:32be
- 0:32clearly
- 0:33labeled,
- 0:33will
- 0:34appear
- 0:34separately
- 0:34from
- 0:35responses,
- 0:35and
- 0:35will
- 0:36not
- 0:36influence
- 0:36the
- 0:36answers
- 0:37ChatGPT
- 0:38provides.
- 0:38Target
- 0:39reported
- 0:39that
- 0:40traffic
- 0:40from
- 0:40ChatGPT
- 0:41to
- 0:41its
- 0:41site
- 0:42site
- 0:42is
- 0:42already
- 0:42growing
- 0:4340%
- 0:44monthly
- 0:44on
- 0:45average.
- 0:45The
- 0:46tests
- 0:46are
- 0:46both
- 0:47only
- 0:47for
- 0:47ChatGPT's
- 0:49free
- 0:49and
- 0:49go
- 0:50subscription
- 0:50tiers.
- 0:51Plus
- 0:52Pro,
- 0:52Business,
- 0:53Enterprise
- 0:53and
- 0:53education
- 0:54tiers
- 0:55will
- 0:55all
- 0:55remain
- 0:56ad
- 0:56free.
- 0:57Jen,
- 0:58are
- 0:58you
- 0:58buying
- 0:59or
- 0:59selling
- 0:59retailers
- 1:00jumping
- 1:00onto
- 1:01the
- 1:01ChatGPT
- 1:02advertising
- 1:03train
- 1:03this
- 1:04early?
- 1:04I
- 1:05see
- 1:05very
- 1:05little
- 1:05risk
- 1:06being
- 1:06a
- 1:07retailer
- 1:07and
- 1:07getting
- 1:07involved
- 1:08here,
- 1:08but
- 1:08I
- 1:08see
- 1:08a
- 1:09lot
- 1:09of
- 1:09upside
- 1:10if
- 1:10it
- 1:10works
- 1:10in
- 1:10your
- 1:10favor.
- 1:11And
- 1:11it
- 1:11sounds
- 1:11like
- 1:1140%
- 1:12more
- 1:12traffic
- 1:13that
- 1:13Target
- 1:13is
- 1:14is
- 1:14reporting
- 1:15shows
- 1:16that
- 1:16so
- 1:16far.
- 1:17I
- 1:17mean
- 1:17as
- 1:18a
- 1:18user
- 1:19I
- 1:19don't
- 1:19love
- 1:19the
- 1:19idea
- 1:20of
- 1:20being
- 1:20flooded
- 1:21with
- 1:21ads.
- 1:21If
- 1:22I'm
- 1:22asking
- 1:22it
- 1:23like
- 1:23hey
- 1:23how
- 1:23do
- 1:23I
- 1:24parent
- 1:24better
- 1:25at
- 1:259pm
- 1:25after
- 1:26bedtime
- 1:26was
- 1:27a
- 1:27wreck,
- 1:27right?
- 1:28I
- 1:29don't,
- 1:29I
- 1:29don't
- 1:30love
- 1:30being
- 1:30like
- 1:31hey
- 1:31here's
- 1:31all
- 1:31the
- 1:31things
- 1:32you
- 1:32should
- 1:32buy.
- 1:32However,
- 1:33if
- 1:33it's
- 1:349pm
- 1:34and
- 1:34I'm
- 1:35dealing
- 1:35with
- 1:35a
- 1:355
- 1:36year
- 1:36old
- 1:36that
- 1:36hates
- 1:36bedtime
- 1:38and
- 1:38they
- 1:38have
- 1:39a
- 1:39solution,
- 1:39I
- 1:39will
- 1:40probably
- 1:40buy
- 1:40it
- 1:41right?
- 1:41Like
- 1:41yes,
- 1:42give
- 1:42me
- 1:42the
- 1:42add
- 1:43to
- 1:43cart,
- 1:43all
- 1:43of
- 1:43those
- 1:43and
- 1:44I'll
- 1:44be
- 1:44a
- 1:44better
- 1:44mom
- 1:44tomorrow.
- 1:45So
- 1:46from
- 1:46the
- 1:46user
- 1:46side
- 1:47it's
- 1:47hard
- 1:47for
- 1:47me
- 1:47to
- 1:47say
- 1:48I
- 1:48want
- 1:48to
- 1:48be
- 1:49flooded
- 1:49with
- 1:49ads,
- 1:49but
- 1:50from
- 1:50the
- 1:50retailer
- 1:51side
- 1:51I'm
- 1:51a
- 1:51big
- 1:51fan
- 1:52of
- 1:52it.
- 1:53Seems
- 1:53like
- 1:53just
- 1:53a
- 1:53natural
- 1:54next
- 1:54step
- 1:54from
- 1:55the
- 1:55Google
- 1:56search
- 1:56into
- 1:57AI
- 1:58search
- 1:58and
- 1:58retailers
- 1:59getting
- 1:59involved.
- 2:00Again,
- 2:00I
- 2:01don't
- 2:01see
- 2:01a
- 2:01lot
- 2:01of
- 2:01risk
- 2:01they're
- 2:02spending
- 2:02this
- 2:02money
- 2:02elsewhere
- 2:03on
- 2:03ads
- 2:03if
- 2:03not
- 2:04Right,
- 2:05right,
- 2:05right.
- 2:05And
- 2:06I
- 2:06think
- 2:06Jen,
- 2:07the
- 2:07other
- 2:07thing
- 2:07here
- 2:07is
- 2:08like
- 2:08the
- 2:08other
- 2:09follow
- 2:09up
- 2:09question
- 2:09to
- 2:10that
- 2:10would
- 2:10be
- 2:10do
- 2:11you
- 2:11hate
- 2:11the
- 2:11ads
- 2:12enough
- 2:12that
- 2:12you
- 2:12would
- 2:12pay
- 2:13for
- 2:13the
- 2:13next
- 2:13tier
- 2:13to
- 2:14go
- 2:14ad
- 2:14free?
- 2:15Is
- 2:15that
- 2:15worth
- 2:16it
- 2:16to
- 2:16you?
- 2:17Yeah,
- 2:17that
- 2:17is
- 2:18a
- 2:18good
- 2:18question.
- 2:18And
- 2:18no,
- 2:19I'm
- 2:19not
- 2:19paying
- 2:20for
- 2:20that
- 2:20next
- 2:21level
- 2:23sometimes
- 2:23but
- 2:24probably
- 2:25not
- 2:25right?
- 2:25I'm
- 2:26probably
- 2:26just
- 2:26going
- 2:26to
- 2:26learn
- 2:27to
- 2:27ignore
- 2:27the
- 2:27ads
- 2:28or
- 2:28like
- 2:28I
- 2:28said,
- 2:28I'm
- 2:28going
- 2:28to
- 2:29purchase
- 2:29from
- 2:29the
- 2:29ads
- 2:30because
- 2:30I'm
- 2:30asking
- 2:31a
- 2:31question
- 2:31For
- 2:31a
- 2:32reason.
- 2:32So
- 2:32the
- 2:33one
- 2:33thing
- 2:33I,
- 2:34that
- 2:34you
- 2:35said
- 2:35that
- 2:35I'm
- 2:35not
- 2:36sure
- 2:36I
- 2:36totally
- 2:36buy
- 2:37into
- 2:37is
- 2:37that
- 2:37it
- 2:37won't
- 2:38impact
- 2:38search
- 2:39results
- 2:40at
- 2:40some
- 2:40point.
- 2:41Right.
- 2:41Like,
- 2:41I
- 2:42don't
- 2:42know
- 2:42how
- 2:42all
- 2:42of
- 2:42this
- 2:42data
- 2:43is
- 2:43brought
- 2:43together
- 2:44and
- 2:44how
- 2:45Target
- 2:45or
- 2:46an
- 2:46Albertsons,
- 2:47how
- 2:47they're
- 2:48paying
- 2:48and
- 2:48for
- 2:48what
- 2:49level
- 2:49of
- 2:49visibility.
- 2:50I
- 2:50know
- 2:50it's
- 2:50starting
- 2:51this
- 2:51way,
- 2:51but
- 2:51will
- 2:51it
- 2:52eventually
- 2:52impact
- 2:53results?
- 2:53I
- 2:53think
- 2:53that's
- 2:54yet
- 2:54to
- 2:54be
- 2:54seen.
- 2:55Right,
- 2:56right.
- 2:56Chris,
- 2:56where
- 2:57do
- 2:57you
- 2:57land
- 2:57on
- 2:57this
- 2:57one?
- 2:58Yeah,
- 2:59I
- 2:59think
- 2:59Jed
- 2:59brings
- 2:59up
- 2:59a
- 2:59great
- 3:00point,
- 3:00like,
- 3:00let's
- 3:00be,
- 3:00let's
- 3:01be
- 3:01genuine
- 3:01and
- 3:01honest
- 3:02about.
- 3:02Yeah,
- 3:02I
- 3:02mean,
- 3:02if
- 3:02you're
- 3:03serving
- 3:03up
- 3:03ads
- 3:04in
- 3:04a
- 3:04search
- 3:04result
- 3:04or
- 3:05alongside
- 3:05a
- 3:05search
- 3:06result,
- 3:06it
- 3:06might
- 3:06not
- 3:06actually
- 3:06impact
- 3:07the
- 3:07search
- 3:07result
- 3:08itself,
- 3:08but
- 3:08it's
- 3:08definitely
- 3:09impacting
- 3:09behavior
- 3:10that
- 3:10you're
- 3:10going
- 3:10to
- 3:10take
- 3:11based
- 3:11on
- 3:11that
- 3:12research
- 3:12result.
- 3:12So
- 3:12I
- 3:12think
- 3:13Jen's
- 3:13right.
- 3:14I'm
- 3:14100%
- 3:15buying.
- 3:15And
- 3:16I
- 3:16mean,
- 3:16I
- 3:16think
- 3:16this
- 3:16is,
- 3:17this
- 3:17one's
- 3:18no
- 3:18different
- 3:18than
- 3:18Google
- 3:19search
- 3:19advertising.
- 3:19It's
- 3:20just
- 3:20a
- 3:20new
- 3:20form
- 3:20of
- 3:21it.
- 3:21Right.
- 3:21The,
- 3:22the
- 3:22question,
- 3:22I
- 3:23question
- 3:23if
- 3:23it's
- 3:23really
- 3:24growing
- 3:24as
- 3:24fast
- 3:25as
- 3:25Target
- 3:25says
- 3:26it
- 3:26is,
- 3:26because
- 3:2640%
- 3:27sounds
- 3:28really
- 3:28paltry
- 3:29to
- 3:29me
- 3:29given
- 3:29how
- 3:29much
- 3:30we're
- 3:30talking
- 3:30about
- 3:30AI
- 3:31and
- 3:31the
- 3:32transition
- 3:32to
- 3:32AI
- 3:33searches.
- 3:33But
- 3:33honestly,
- 3:34that
- 3:34could
- 3:34say
- 3:34more
- 3:35about
- 3:35target
- 3:35than
- 3:36ChatGPT
- 3:36at
- 3:37the
- 3:37end
- 3:37of
- 3:37the
- 3:37day.
- 3:37So,
- 3:38you
- 3:38know,
- 3:38advertising
- 3:39goes
- 3:39where
- 3:39the
- 3:39eyeballs
- 3:40are.
- 3:40The
- 3:40searches
- 3:41are
- 3:41likely
- 3:41going
- 3:41to
- 3:41convert
- 3:42higher.
- 3:42So
- 3:42it's
- 3:42a
- 3:42no
- 3:43brainer
- 3:43to
- 3:43experiment
- 3:44here.
- 3:44But
- 3:44I
- 3:44think
- 3:45when
- 3:45I
- 3:45put
- 3:45this
- 3:45in
- 3:45context
- 3:46of
- 3:46the
- 3:46things
- 3:46we
- 3:46talk
- 3:46about
- 3:46on
- 3:47the
- 3:47show
- 3:47very
- 3:47regularly,
- 3:48you
- 3:49know,
- 3:49while
- 3:49we
- 3:49can
- 3:49all,
- 3:49I
- 3:49think
- 3:50we'll
- 3:50all
- 3:50agree
- 3:50that
- 3:50this
- 3:51is
- 3:51a
- 3:51smart
- 3:51experiment,
- 3:52I
- 3:52think
- 3:52it's
- 3:52a
- 3:53much
- 3:53better
- 3:53experiment
- 3:54than
- 3:54say,
- 3:54like
- 3:55approximating
- 3:55your
- 3:56mobile
- 3:56app
- 3:56experience
- 3:57inside
- 3:57of
- 3:58ChatGPT
- 3:58like
- 3:59Target
- 3:59did
- 4:00back
- 4:00in
- 4:00November.
- 4:01So,
- 4:01like,
- 4:01I
- 4:01think
- 4:02this
- 4:02is
- 4:02the
- 4:02right
- 4:02move,
- 4:03but
- 4:03I
- 4:03question
- 4:03some
- 4:04of
- 4:04the
- 4:04other
- 4:04moves
- 4:04that
- 4:05have
- 4:05been
- 4:05happening
- 4:06in
- 4:06the
- 4:07LLM
- 4:09AI
- 4:09search
- 4:10space.
- 4:11Yeah,
- 4:11I
- 4:11mean,
- 4:11I
- 4:12think
- 4:12the
- 4:12other
- 4:12thing
- 4:12about
- 4:13this
- 4:13that
- 4:13is
- 4:13important
- 4:14is
- 4:14ChatGPT
- 4:15is
- 4:15also
- 4:16the
- 4:16most
- 4:16well
- 4:17known
- 4:17and
- 4:17arguably
- 4:18one
- 4:18of
- 4:18the
- 4:18most
- 4:19highly
- 4:19utilized
- 4:20AI
- 4:21search
- 4:21platforms
- 4:22right
- 4:22now.
- 4:23And
- 4:23so
- 4:24I
- 4:24think
- 4:24that
- 4:24if
- 4:25I
- 4:25think
- 4:25it's
- 4:25smart
- 4:26for
- 4:26Albertsons
- 4:27and
- 4:27Target
- 4:27to
- 4:27be
- 4:28testing
- 4:28this,
- 4:28like
- 4:28Jen
- 4:29said,
- 4:29I
- 4:29don't
- 4:29think
- 4:29you
- 4:30really
- 4:30have
- 4:30anything
- 4:30to
- 4:31lose,
- 4:31but
- 4:32you
- 4:32have
- 4:32a
- 4:32lot
- 4:32to
- 4:32gain
- 4:33in
- 4:33terms
- 4:33of
- 4:33figuring
- 4:34out
- 4:34what
- 4:35can
- 4:35happen
- 4:35from
- 4:35this
- 4:36experiment,
- 4:36what
- 4:37can
- 4:37happen
- 4:37when
- 4:37you're
- 4:37on
- 4:38one
- 4:38of
- 4:38the
- 4:38largest
- 4:39search
- 4:39platforms
- 4:40and
- 4:40then
- 4:40refine
- 4:41how
- 4:42you're
- 4:42going
- 4:42to
- 4:43serve
- 4:43up
- 4:43ads
- 4:44in
- 4:44a
- 4:45more
- 4:45specialized
- 4:46search
- 4:47platform
- 4:47like
- 4:47a
- 4:48Perplexity
- 4:48or
- 4:48even
- 4:49a
- 4:49Gemini
- 4:49or
- 4:50even
- 4:50on
- 4:50your
- 4:50own
- 4:50site,
- 4:51how
- 4:51are
- 4:51you
- 4:51going
- 4:51to
- 4:52be
- 4:52thinking
- 4:52about
- 4:52selling
- 4:53that,
- 4:53those
- 4:54spaces
- 4:54or
- 4:54that
- 4:54ad
- 4:55space
- 4:55on
- 4:56your
- 4:56own
- 4:56site
- 4:56to
- 4:56your
- 4:57brand
- 4:57partners
- 4:57so
- 4:57that
- 4:58you
- 4:58know
- 4:58how,
- 4:59how
- 4:59and
- 4:59where
- 4:59the
- 5:00right
- 5:00moments
- 5:00and
- 5:00the
- 5:01right
- 5:01prompts
- 5:01are?
- 5:02Hopefully
- 5:02not
- 5:03at
- 5:039pm
- 5:03telling
- 5:04Jen
- 5:04that
- 5:04she
- 5:04needs
- 5:0515
- 5:05parenting
- 5:06self
- 5:06help
- 5:06books.
- 5:07Although
- 5:07I've
- 5:08been
- 5:08there,
- 5:08Jen,
- 5:08and
- 5:08I've
- 5:09purchased
- 5:09them.
- 5:10When
- 5:10the
- 5:11Google
- 5:11search
- 5:11comes
- 5:12up,
- 5:12it's
- 5:12like,
- 5:13we'll
- 5:13try
- 5:13this
- 5:14one.
- 5:14Seems
- 5:15like
- 5:15you
- 5:15might
- 5:15have
- 5:15a
- 5:15right
- 5:15idea
- 5:16and
- 5:16I
- 5:16thought
- 5:17I
- 5:17would
- 5:17have
- 5:17had
- 5:17it
- 5:17figured
- 5:17out,
- 5:18but
- 5:18it'll
- 5:18just
- 5:18be
- 5:18serving
- 5:19me
- 5:19like
- 5:19melatonin
- 5:20gummies
- 5:20probably
- 5:21right?
- 5:21And
- 5:21I'll
- 5:21be
- 5:22like,
- 5:22just
- 5:22have
- 5:23those
- 5:23delivered.
- 5:23I
- 5:23think
- 5:24that's
- 5:24the
- 5:24easy
- 5:24button.
- 5:24Let's
- 5:25do
- 5:25it.
- 5:25The
- 5:25other
- 5:25point
- 5:26about
- 5:26this
- 5:26too
- 5:26is
- 5:26that
- 5:27I
- 5:27think
- 5:27is
- 5:27really
- 5:27interesting,
- 5:28which
- 5:28we
- 5:28don't
- 5:28have
- 5:28time
- 5:28for
- 5:28today.
- 5:29But
- 5:29I
- 5:29think
- 5:29to
- 5:29bring
- 5:29it
- 5:29up
- 5:30to
- 5:30the
- 5:30audience
- 5:30too
- 5:30is,
- 5:31you
- 5:31know,
- 5:31if,
- 5:31if,
- 5:31if
- 5:32it
- 5:32starts
- 5:32to
- 5:32move
- 5:32in
- 5:33this
- 5:33direction,
- 5:33this
- 5:34hurts
- 5:34Amazon's
- 5:35first
- 5:35product
- 5:35search
- 5:36that
- 5:36is
- 5:36usually
- 5:36happening
- 5:37on
- 5:37their
- 5:37site.
- 5:38So
- 5:38that
- 5:38advertising
- 5:39revenue
- 5:39that
- 5:39Amazon
- 5:40has
- 5:40been
- 5:40claiming
- 5:41it
- 5:41could
- 5:41start
- 5:42to
- 5:42get
- 5:42chipped
- 5:42away
- 5:42here
- 5:43over
- 5:43time.