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MSP Cybersecurity: Whose Job Is the Client’s Website?

The episode exposes a governance gap in risk management and asset responsibility for internet-facing systems—especially websites—within managed service agreements. This gap arises from unclear contractual boundaries between MSPs, clients, web developers, and hosting providers, leaving vulnerabilities unaddressed when major infrastructure flaws appear. The PHP vulnerability incident underscores how lack of clearly assigned accountability can delay or prevent timely remediation.

Two severe flaws in PHP, present since version 5 and with a severity of 9.2/10, affected around 70% of websites using…

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