A Fast Casual Restaurateur's "Love-Hate Relationship" with Delivery
Your favorite podcast — Zag Talk — is back for an all new season. Today we kick things off by chatting with Seth Cohen, Co-Founder of Sweetfin, a 15-unit fast casual restaurant chain focused on poké, raw fish and bowls. Oftentimes on the podcast we talk about delivery innovations — new robotics, product launches, policy changes, etc. — but Seth takes us through the nitty-gritty of making delivery actually work for a real business. And no surprise: it’s not easy! While “the economics used to be very clear,” he makes the case that it’s now very hard to understand how much you’re actually paying…
The skinny
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