Dolly Chugh: Why “Good People” Struggle with Bias and What to Do About It

Guy Kawasaki's Remarkable People · Mar 23, 2026 · 55m

We first released this episode with Dolly Chugh more than a year ago, but it feels even more relevant today.

Dolly is a social psychologist at NYU who studies how well-intentioned people deal with bias, identity, and the stories we tell ourselves about the world. Her work challenges a deeply held belief: that being a “good person” is enough.

In this conversation, Dolly explains why that mindset can actually hold us back, and why striving to be “good-ish” leads to real growth. She breaks down how unconscious bias works, why our understanding of history is often incomplete, and how those gaps…