Latest / Mini Scroll / The Evolution of Influencer Scams & Social Media Fraud w/ Meredith Lynch
Transcript
- 0:00As we move into the colder months, it's time to give your
- 0:02skin care routine a refresh. That's why this episode of
- 0:05Infinite Scroll is sponsored by Fresh.
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- 0:52Click the link in the show notes to get all the event details and
- 0:55secure your free spot. On January 24th, 2023, TikTok
- 0:59star Mikaela Naguera posted a review for L'oreal's telescopic
- 1:03Lift washable mascara. Like the beauty gurus before
- 1:06her, Mikaela built her career off makeup tutorials and product
- 1:09reviews, growing her audience to over 15,000,000 followers and
- 1:13counting. In the video, Mikaela appeared
- 1:15on screen with one eye made-up, showing the application of a
- 1:17single coat of mascara to her other bare eye.
- 1:20She then said she would apply a second coat of mascara off
- 1:23screen. When Michaela returned in the
- 1:25following clip, it was clear she added something extra to her
- 1:28makeup, some wispy fake lashes that she had tried to pass off
- 1:32as the Loreal mascara. I am speechless and I'm not sure
- 1:37anyone's going to ever be able to compete with this.
- 1:39Michaela's video sparked a wave of backlash.
- 1:42Not only was it obvious that she was lying about wearing fake
- 1:45eyelashes, but it seemed like she was also lying about the
- 1:48review being sponsored by L'Oreal, only adding the paid
- 1:52partnership tag to the video days later.
- 1:54The scandal, dubbed Lashgate, made international headlines and
- 1:58confirmed the bias that so many social media users have against
- 2:01influencers that their reviews are untrustworthy and they'll do
- 2:05anything like wearing fake eyelashes in a mascara review
- 2:08for a payday from Centennial World.
- 2:10I'm Lauren Meisner and this is Infinite Scroll, a podcast about
- 2:14Internet culture, the creator economy, and how social media is
- 2:17shaping. Jen Zed.
- 2:19Welcome back to Infinite Scroll everyone.
- 2:21I'm so excited to bring you guys this episode and I have a very
- 2:25exciting Co host with me today. I am currently Co hosting with
- 2:29Meredith Lynch. She is a TikTok star and Private
- 2:32equities #1 arch nemesis. Welcome, Meredith.
- 2:37Thank you so much. I'm so excited to be here.
- 2:39Lauren, this is one of my favorite podcasts and I love
- 2:43what you're doing. And so I reached out to you and
- 2:46said, can I please come on your podcast?
- 2:48And you were so lovely and said, yes, you can.
- 2:51And then yeah, it's just it's I've been loving following this
- 2:54journey for you. Oh.
- 2:55My God thank you so much that honestly means so much.
- 2:58I have been following you on TikTok I think since 2020.
- 3:01I think I followed you through Centennial's account, but I'm
- 3:04just like obsessed with your content and I feel like we've
- 3:07just had this synergy. So for anyone that doesn't know
- 3:10kind of what you do and who you are, do you want to give them a
- 3:12quick breakdown? Yes, so.
- 3:13I am a writer, I'm a comedian, I am a regular nine to five person
- 3:20as well. Trying to juggle it all and not
- 3:23usually getting it right. But I really fell into TikTok
- 3:28during the pandemic. I had moved from Boston to Los
- 3:31Angeles and I really didn't know anyone here other than my
- 3:34husband. And it was peak pandemic
- 3:35pandemic. And so I started making content
- 3:38a little bit like I started doing some of the makeup videos
- 3:40and, and it kind of like took off and I got a little bit of a
- 3:43following. And I would say after about a
- 3:45year, I started moving more into the pop culture space and doing
- 3:50more around that, which also felt much more natural to me.
- 3:53I've always been like a pop culture person.
- 3:56At the same time, I started working on my MFA and creative
- 3:59writing. And so, you know, it's kind of
- 4:01evolved from me being someone who made videos about mascara,
- 4:06which is fine and great, to someone who talks about private
- 4:11equity. And my content is constantly
- 4:14evolving. And I think that if you want to
- 4:17be on the Internet and have a presence in the long term, you
- 4:21have to be open to evolving as well.
- 4:23Absolutely. And you just launched a podcast,
- 4:25oddly specific. Do you want to tell us about
- 4:27that a little bit? I did.
- 4:29I launched a podcast last month. It's called Oddly Specific.
- 4:32It is the only podcast that covers everything from Private
- 4:35Equity Davidson. It is basically half the episode
- 4:39is about private equity, which I do a lot of content about on my
- 4:42page. And then it is something oddly
- 4:46specific where one of my guests and I talk about something that
- 4:49I remember or they remember maybe an episode of Dawson's
- 4:52Creek or today we were talking about the Babysitters Club
- 4:56books. So it's always just something
- 4:58kind of like nostalgic and fun. I think it pairs really well
- 5:01with like talking about this way that corporate entities are like
- 5:05making the wealth gap bigger than it already should be, and
- 5:08then like throwing in a little bit of pop culture at the end as
- 5:11a palette cleanser. Love that.
- 5:13No, it's so good. You are literally killing it.
- 5:15I know you're self funding the podcast as well, which as a
- 5:18fellow self funded podcast Girly, it is very difficult.
- 5:21It's a lot of work, so kudos to you for sure.
- 5:24All right, so before we get into the episode, guys, Please
- 5:27remember to rate, review and subscribe.
- 5:29It means so much. It helps me grow.
- 5:31It helps me keep going. Speaking of self funded podcast
- 5:34girlies, please also sign up to our newsletter, which is called
- 5:37Infinite Scroll. On Wednesdays, we send out a
- 5:39commentary article about a trend, creator drama or news.
- 5:43And on Fridays we round up the five biggest thing pieces on the
- 5:45Internet from that week. And also join our Geneva group,
- 5:48which is also called Infinite Scroll, where you can chat with
- 5:50other people who are obsessed with Internet culture and
- 5:52creator drama and tea, and you can chat with me.
- 5:59So as you can probably tell from the title of this episode, we
- 6:02are going to be discussing influencer marketing and like
- 6:05social media scams. So we have discussed influencer
- 6:09marketing at length on this podcast, but we've never really
- 6:11done a deep dive into the different kind of fraud that
- 6:14pops up across this type of content.
- 6:17So aside from our favorite beauty guru shilling products or
- 6:20Tik Tokers failing to disclose partnerships, there are some
- 6:22pretty wild examples that we're going to go through today.
- 6:25So I wanted to share quickly the reason behind this episode.
- 6:28So this episode God was inspired by a creator named Lily Jean
- 6:31Meredith, Have you heard of Lily Jean before?
- 6:33I. Did not know about Lily Jean
- 6:35until today. And can I just tell you I'm
- 6:37obsessed with Lily Jean. I was really enjoying reading
- 6:40about her from this and then I was like, OK, now I got to go
- 6:43see Lily Jean and it was Wilder than I actually imagined it to
- 6:47be. We can break it down and then we
- 6:49will get into the very specific questions that I have regarding
- 6:53Lily Jean, OK. Perfect.
- 6:55So for anyone that doesn't know, Lily is not your regular
- 6:59influence. She is actually barely an
- 7:01influencer at all. She went viral back in 2020 when
- 7:04commentary creators started pointing out that she was
- 7:06essentially faking her influencer career.
- 7:09So she was recently brought up again among the commentary
- 7:12community and I'll explain why in a second.
- 7:14But this resurgence of interest in Lily got me looking into
- 7:17different social media scams and fraudulent influencers, which is
- 7:20obviously what inspired this episode.
- 7:22So for context, Lily Jean is a 23 year old content creator.
- 7:26She is based in New York, and if you scroll through any of her
- 7:29social media media posts or profiles, you'll find clips
- 7:31promoting her acting and various projects that she's involved in.
- 7:34However, Lily didn't always use social media for her acting
- 7:38career. She initially gained attention
- 7:39as a beauty guru. So as of recording, Lily has 1.1
- 7:43million followers on Instagram and just under 30,000 on
- 7:46YouTube. But if you haven't heard of Lily
- 7:48before, you're not alone. Most people haven't.
- 7:51In fact, this lack of recognition is exactly why her
- 7:54social media following raised eyebrows back in 2020.
- 7:57So this all started with a Reddit post by a user named
- 8:01Throwaway Victory who pointed out some suspicious details
- 8:05across Lily's profiles and her social media presence at large.
- 8:08The post essentially questioned how Lily Jean has managed to
- 8:12work with so many brands while having extremely low engagement
- 8:16rates across her social media profiles.
- 8:18Quote Her recent post engagement has taken a huge nosedive
- 8:21despite her follower count increasing, and she averages
- 8:24anywhere from 100 to 1000 likes compared to her consistent
- 8:2715,000 to 20,000 likes in the past.
- 8:30Even with an algorithm change, drop offs aren't usually this
- 8:33dramatic, wrote Throwaway Victory.
- 8:36So this user theorized that Lily has spent money buying followers
- 8:39and engagement, and they also speculated whether Lily created
- 8:43fake fan accounts to help foster the appearance of having clout
- 8:46or fans. And after scrolling through
- 8:49Lily's posts, Throwaway Victory concluded that there seem to be
- 8:52several consistent commenters, many of which were fan pages for
- 8:55Lily. They came to the conclusion that
- 8:57these were self owned for three reasons.
- 8:59One, quote these accounts mostly repost her content and often
- 9:03have a post with highly detailed back story on how they met her
- 9:06or found her on social media. Two, each of the accounts listed
- 9:10tag 100% of their posts with the hashtag hashtag Lily Jean,
- 9:13regardless of its relevance. And three, most if not all of
- 9:16the accounts follow each other. And then to make matters even
- 9:20more confusing and problematic, each of these commenters had a
- 9:23distinct persona, most of them drawing on different stereotypes
- 9:26and discriminatory beliefs. Users note that one of the
- 9:29profiles was an African American woman named Shaniqua, who would
- 9:33type in a Ave. and often use the N word.
- 9:36If these accounts were created by Lily as speculated, there is
- 9:39no denying that this is obviously extremely problematic
- 9:42given that she is not a black woman herself.
- 9:44So soon, commentary creators like Angelica Oles and Priming
- 9:47and Curtis Price picked up the story, pointing out additional
- 9:50odd details about Lily's profile.
- 9:52Priming's video has become one of the most widespread in the
- 9:55space, amassing 10 million views since 2020.
- 9:59There are many examples, but there seem to be 3 specific
- 10:02instances that were just kind of weird.
- 10:04One where Lily photoshopped a picture of Katy Perry at the Met
- 10:07Gala to make it appear as if she also was attending the Met Gala.
- 10:11Another was when she pretended to be partnering with Bite
- 10:14Beauty on a new lipstick. So for anyone that is aware of
- 10:17Bite, they have these labs and you can create your own
- 10:19lipsticks like at their labs. And she basically did that,
- 10:23created a lipstick. And then she was essentially
- 10:25passing this off as like an exclusive collaboration that she
- 10:28did with the brand, like creating her own custom shade
- 10:30with the brand that you could purchase when really she just
- 10:32went to like this Bite lab that you can, anyone can go to and
- 10:35make their own lipstick shade. And lastly, Lily claimed that
- 10:38she collaborated with CoverGirl to be featured on a billboard in
- 10:41Times Square. Though she did in fact feature
- 10:43on a screen. It's because she had won a
- 10:45competition that anyone could enter.
- 10:48So while this has been going on for years, there have been
- 10:50recent developments in the story that have brought Lily Jean back
- 10:53to the forefront of viral news. In the last few weeks, creators
- 10:56Prime Inc and Curtis Price have made videos updating their
- 10:59followers on what has happened since they made an initial video
- 11:02on Lily Jean. Both have noted that Lily and
- 11:04her mother, Laura Truman, who is also her manager, have attempted
- 11:08to copyright strike any content that she was featured in,
- 11:11claiming that it was slanderous and defamatory.
- 11:13I'm actually a little bit scared about what they're going to do
- 11:15about this podcast. Primink explained that after
- 11:18multiple attempts to take down his video, they claimed that
- 11:20they trademarked the image of Lily that he used in the
- 11:23thumbnail the next. Thing they did is that they took
- 11:25the photo that I used in my thumbnail and they went and got
- 11:28it registered for like an official show copyright with the
- 11:30US government. They got like a fancy paper and
- 11:33like documents. And then they took those
- 11:35documents to YouTube and they're like, hey, YouTube, we have this
- 11:38photo registered with the government.
- 11:40You need to take it down. And then YouTube was like, no,
- 11:42sorry, it's still fair use. Among other claims, Lily and
- 11:46Laura alleged to have his content removed.
- 11:48Primink mentioned that the mother daughter duo claimed they
- 11:51had provided his details to the district attorney's office.
- 11:54They even accused the creator of having, quote, a penchant for
- 11:57playing with children under 16 years old.
- 11:59Curtis Price's video. He made similar claims about
- 12:01Lily and Laura. He also claims that the pair
- 12:04filed a police report against him, doxed him and his family,
- 12:07and claims that he was part of a neo Nazi organization.
- 12:11So while Priming and Curtis are just two examples, other
- 12:14creators and users have come forth to criticize Lily and
- 12:17Laura for abusing YouTube's copyright policy, especially
- 12:19when so many small creators struggle to navigate these
- 12:22systems. So in short, obviously Lily is a
- 12:24very big example of like a fraudulent influencer or
- 12:28fraudulent behavior online. What do you have to say about
- 12:31that, Mayor? I have I'm of many minds about
- 12:34it and I really don't agree with it, but I want to back up just
- 12:37for a second and say it's really hard to make it as a content
- 12:40creator, as a full time content creator in particular, I think
- 12:44now in the beauty space because it's just so over saturated.
- 12:47And one of the reasons that I chose to move away from doing
- 12:51beauty content creation is because I realized like I'm not
- 12:54an expert in makeup or beauty. Not that I think you have to be,
- 12:57but like there are content creators on there who I really
- 13:00enjoy following who are licensed estheticians, who are makeup
- 13:04artists, who, you know, went to NYU and then, you know, took
- 13:09their artistic skills and became full time makeup artists.
- 13:11So I think that to some extent you can kind of understand how
- 13:16someone would be scrappy and be like, you know what, I'm just
- 13:19going to fake it until I make it and hopefully eventually I make
- 13:22it. Now here's the difference.
- 13:24It's one thing to try to make it seem like perhaps you have a
- 13:28partnership or you know, you're unboxing something and you're
- 13:31acting like it was sent to you as PR or something.
- 13:34It's quite another to make fan pages of yourself.
- 13:37And I would argue had she just done the slow rollout of like,
- 13:43oh, wow. Like did she have a partnership
- 13:46with them or did she just go there versus creating fake
- 13:50accounts or pretending to be at the Met Gala?
- 13:52She probably could have made it because if you're this
- 13:56determined to be a content creator, you probably can be.
- 13:59And if you have the backing of a parent, that can probably help
- 14:02you a lot more. So that's like my one part of
- 14:05it. But then on the other hand, I
- 14:08think it's really interesting because she clearly wants to be
- 14:11a public figure. I'm looking at her page, she is
- 14:14putting up acting reels, she is talking about hosting ATV show.
- 14:20She's all these different things.
- 14:21And honestly, who knows the validity of what I was looking
- 14:24at, But one of the things that you have to make a trade off
- 14:27with is if you want to be a public figure, you have to
- 14:29accept that you're going to be talked about.
- 14:31There's going to be commentary on you.
- 14:33So this idea of taking these content creators who are
- 14:37reporting on you and then doxing them or, you know, hitting them
- 14:42with these things, which to be honest with you, I look at this
- 14:45and I say, well, saying that stuff about a content creator in
- 14:49regards to 16 year olds, that is the only thing that I could see
- 14:53as defamation potentially. So that's some of my my first
- 14:57thoughts. And I also, I'm like, I'll tell
- 14:58you who the scare everyone here is.
- 15:00It's lore. It's not Lily Jean.
- 15:02Yeah, I completely agree. I think there's so much out
- 15:06there as well of like when you are starting a business for
- 15:09example, where they literally the vices fake it till you make
- 15:12it. And there's so much smoke and
- 15:13mirrors when it comes to anything where you're I don't
- 15:16know like I mean social media in general, but the creator
- 15:18economy, even entrepreneurship, like so much of it is like what
- 15:22it looks like from the outside. So I agree if she had just not
- 15:25taken it that step farther of like photoshopping herself to
- 15:29make it look she was at the Met Gala or starting these fan
- 15:31pages. But then again, when you think
- 15:32about the early Tumblr days, this is kind of a niche example.
- 15:35But like Alexis Ren allegedly, like obviously she had a bit of
- 15:39a fan base on Tumblr, but then she was allegedly making a bunch
- 15:43of fan pages for herself on Instagram when Instagram first
- 15:46launched so that she could build a following and get verified.
- 15:49And that was like a strategy that people, you know, we're
- 15:52using that was social media gurus, quote UN quote, we're
- 15:55telling people to use back in the day as well.
- 15:57So I agree that Laura Hermand father is the biggest culprit
- 16:00here because Lily's being only 23 and all of this kind of
- 16:03started when she was still a teenager.
- 16:05She would have been so young. I see a lot of what she's doing
- 16:08is like following the advice of what either social media gurus
- 16:11are telling her to do on like those courses that they're
- 16:14selling and things like that, or just general like
- 16:17entrepreneurship advice. Yeah, and I mean, just looking
- 16:21at the stats on her profile, right, 1.1 million followers is
- 16:26a lot of followers on Instagram. And I know some people might not
- 16:30realize it, but the metrics of each platform are quite
- 16:33different. Like for example, you know, I
- 16:36have, I don't know, coming up on 300,000 on TikTok, a little
- 16:40under that, right, But I have 17,000 on Instagram.
- 16:44That's a huge difference. It is much harder to get
- 16:48Instagram followers and retain Instagram followers.
- 16:51So you're going to have to be doing something that's very
- 16:54different and very niche in standing out to get 1.1 million.
- 16:58And I say this with a love of the arts and a love for people
- 17:02who show up and show out. But like, she's got a video
- 17:05where she's just doing a monologue from, I believe it's
- 17:08office Christmas party. And like, it has 760 comments.
- 17:14And you're like, what? OK, first of all, I had to like
- 17:17clock in my head. Like I was like, was that a
- 17:19movie? Yes, it was a movie.
- 17:21OK. And I mean, I have a lot of
- 17:23friends here in LA who are in the acting world.
- 17:26I've never seen any of them put up a monologue from like really
- 17:31from anything, but especially from like a movie that someone
- 17:33would go, was that a movie? Was that a movie?
- 17:36Or is that was that like just an SNL skit?
- 17:38And so she puts it up and has 760 comments.
- 17:42I'm like, that's wild. So I'm reading through the
- 17:44comments. They're all just like 7 hearts.
- 17:47It's just emoji comments. And I was like, OK, I got so
- 17:50excited because I was like, oh, these comments are going to be
- 17:52great. Like this is at least the
- 17:53comments are going to deliver. But I'm just like, no, they're
- 17:55just, I think they're bot accounts hyping up her video.
- 17:58That's my opinion, opinion Lore, listen lore, I have a lawyer, I
- 18:03know the rules now you don't want to try me, You know I think
- 18:07it's bot accounts and then at the same time the comments are
- 18:12turned off so I couldn't even comment.
- 18:15Oh my God, it said. Comments have been limited so I
- 18:17think she either has it only for followers or they're turned off.
- 18:21Oh. My God that is TI.
- 18:23Didn't even notice that. I wonder if it's because they've
- 18:25started making like these commentary channels have started
- 18:27making more videos about her again.
- 18:30That's so interesting. Yes, I don't know, I feel like
- 18:34Lily felt like a character from a TV show.
- 18:36She had this one video that was like an ad that she had made for
- 18:39blush and it was like this is blush in several colors and it's
- 18:44Joya blush, but like it doesn't have it tagged or anything.
- 18:48And she's like, I made this ad and I wrote it and I was like,
- 18:51wait, this is a sketch, right? Like because she's trying to be
- 18:53an actress. I was like, this is a joke,
- 18:55right? And then I realized like it's
- 18:56not it's not a joke. So the only problem I think with
- 19:00Lily is that she's not in on the bit.
- 19:03I love that take. Yeah.
- 19:05If she just leaned in, it would actually like pop off.
- 19:08People would love that. OK, So obviously fake followers
- 19:11and fake engagement are far from the only types of, you know,
- 19:14quote UN quote scams on social media.
- 19:15So we're going to explore some other ways that social media
- 19:18enables fraudulent behavior, including some different ways
- 19:22that influencers or even just everyday users can scam their
- 19:25followers. So from my perspective, online
- 19:28review culture was probably the start of our kind of growing
- 19:32distrust in influencer marketing.
- 19:35As influencer marketing took over the digital space, social
- 19:37media and our lives within it became totally commodified.
- 19:41Nowadays, spawn con floods our feeds and almost every
- 19:45influencer has some sort of product placement on their
- 19:47Instagram grid. Initially, the average Internet
- 19:49user wasn't entirely aware of the inner workings of the
- 19:52creator economy. But as we came to understand the
- 19:55landscape, especially influencer brand partnerships and affiliate
- 19:58links, things started to get a bit murky.
- 20:01So OG creators like Zoella, Nick Tutorials, and Jaclyn Hill soon
- 20:05face repeated criticism for failing to disclose affiliate
- 20:08links and being unclear about sponsored content.
- 20:11This, in turn, eroded many viewers trust in their favorite
- 20:13influencers, leaving them uncertain about whether a review
- 20:16was genuine or part of a promotional deal.
- 20:19As the gap widened between creators and their audiences,
- 20:22things took a turn for the worse.
- 20:24Many viewers started resenting influencers as they flaunted
- 20:26their privileged lifestyles and the opportunities afforded.
- 20:29To them, As a result, users not only distrusted creators, but
- 20:33were less inclined to listen to a creator's opinion, even on
- 20:36something as uncontroversial as a mascara or a foundation, for
- 20:39example. As audiences move away from
- 20:41influencer reviews, many Internet users are turning to
- 20:44Crowdsource information for the rundown on different products.
- 20:47This, of course, has fueled the explosion of information sharing
- 20:50and review style content on platforms like TikTok.
- 20:53However, the problem of fake reviews seemingly did carry over
- 20:56to TikTok, and Makayla Naguera, as I mentioned in the intro, is
- 20:59case in point. So after rising to TikTok fame
- 21:02in 2020, Michaela gained recognition for her beauty
- 21:04reviews, tutorials, and her Boston accent.
- 21:07Though it is still up for debate if her accent is exaggerated or
- 21:10not. Since then, she's emerged as a
- 21:12key player on TikTok, successfully establishing a
- 21:15niche for short form beauty reviews.
- 21:17However, after a string of dishonest brand deals like
- 21:20Lashgate and various quote UN quote cash grab collaborations,
- 21:24Michaela seriously lost the trust of her followers.
- 21:27Once considered the TikTok new print praised for her unfiltered
- 21:31reviews, Michaela's credibility soon waned.
- 21:34Today, her comment section is filled with criticism,
- 21:36questioning the authenticity of much of her content.
- 21:39Many of the creators who are accused of posting fake reviews
- 21:42are from the beauty space. And I would love to hear your
- 21:45take on this, why you think that is?
- 21:48Is it possibly, like, in my opinion, I think it's possibly a
- 21:51little bit of misogyny because the beauty space is, you know,
- 21:54very female dominated. But I also wonder if it's
- 21:57because makeup and skin care and beauty in general is so
- 22:00subjective and therefore it's easy to kind of fake a review.
- 22:04If you are a creator and you're getting a brand deal, you don't
- 22:06want to say no to that money. It's easy for you to say like,
- 22:08Oh my God, this one on my skin. So well, like, look at this
- 22:10pigment on me. And if someone's like this
- 22:12didn't look like this on me, it's easy to be like, well, you
- 22:14just have a different skin type than me.
- 22:16You know, I think that's a really great question.
- 22:19I want to back up for one second because I think there's also
- 22:21something about people not always wanting women to have
- 22:25money and I don't even, and that's misogyny.
- 22:28And I don't even know if people always realize it yet, but I
- 22:31think that part of this is the parasocial relationship that
- 22:35gets formed between a content consumer and someone who they're
- 22:39watching. They build trust with them, and
- 22:41they want to feel like this is a relationship that's happening
- 22:45because you want to talk to me just as much as I want to hear
- 22:49from you. And what I think people don't
- 22:52realize sometimes is that for a lot of these people, this is
- 22:55their livelihood. This is their career.
- 22:57And in the early days, just going back for a moment, I think
- 23:01part of the problem was the FTC was really murky around the ways
- 23:06in which content creators had to disclose.
- 23:08So 15 years ago when these people were first coming on the
- 23:12scene with these makeup review videos and there were like these
- 23:16really now you go on the FTC and there are guidelines and
- 23:20Michaela knows about them and Jaclyn Hill knows about them.
- 23:22It's very well known. But I get how like 15 years ago,
- 23:26you could kind of get away with it and it was a little work
- 23:29year. And I'm not making an excuse for
- 23:32it, but I do think that it was a little less understood what this
- 23:36was, right. Like when we watch an ad for
- 23:38Aveeno with, you know, Jennifer Aniston in it, she doesn't come
- 23:43on and say, hi, I'm being paid by Aveeno, right?
- 23:47She doesn't. She's like, I just love Aveeno.
- 23:50And I don't think people look at it and say, Oh my God, she got
- 23:54money for that. I don't think that's the first
- 23:56thing they think. I think they think there's
- 23:58Jennifer Aniston from Friends with Aveeno.
- 24:01So there's that. So I do think that some of it's
- 24:03misogyny. I do wonder like if it was men,
- 24:06you know, talking about skin care, talking about, you know,
- 24:10whatever. I think men in the creator world
- 24:12have it a lot easier. In particular, I would say it's
- 24:15white men to have it like, you know, they definitely get away
- 24:19with a lot more. So I, I think that there is more
- 24:22scrutiny on women. And at the same same time,
- 24:25though, as someone who has been duped by some of these products
- 24:29and reviews, it does really make you realize like these people,
- 24:33you know, I understand, but they will sometimes plug products
- 24:36that you're like, there's no way that you liked this that much.
- 24:39And that can be disheartening. So I think it's a very much of
- 24:43both and. Yeah, I see that for sure.
- 24:46And I think there's probably an element to it as well, like you
- 24:49said, with the FTC and guidelines around the world, 15,
- 24:52even 10 years ago, the general consumer didn't quite
- 24:56understand. But I also think the influencers
- 24:57didn't understand, you know, like, I mean, again, like I'm
- 25:00not making excuses for them either.
- 25:02I understand everybody gets it now and everybody knows what
- 25:05they're supposed to be following at this point.
- 25:07But back then, you know, there was a lot of scrutiny on Jaclyn
- 25:09Hill, for example, which I'll talk about in a minute, where
- 25:12she wouldn't disclose affiliate links that she was getting a
- 25:14kickback. But Jaclyn Hill was one of the
- 25:16first influencers ever to use affiliate links and for brands
- 25:20to like try that out with her. And I would argue that in those
- 25:23early days, she probably had, I had no idea that she was
- 25:26supposed to be disclosing this. And the brands probably didn't
- 25:29really know either because there were actually no guidelines
- 25:31around it. So I think it's very murky.
- 25:34I agree. And then to the point of men
- 25:37getting it much easier in the creator space, I actually wanted
- 25:40to speak about an example that I have of one of the big tech
- 25:43reviewers, Marquez Brownlee. So he recently went viral.
- 25:47Well, he's a huge creator, but a situation around him went viral
- 25:50a couple weeks ago because he actually did a tech review.
- 25:53So he's a tech reviewer, obviously very different beauty
- 25:55and much more objective, I would argue.
- 25:58And he got backlash for being too honest about a product,
- 26:01which I think shows you the complete disparity between like,
- 26:04men and women in this space. So in April of this year, Mark
- 26:07has posted a product review for the Humane AI pin.
- 26:10The Humane AI Pin is a wearable computer.
- 26:13It's like a brooch that you clip onto your shirt and it can
- 26:16answer questions, It can take photos and videos, It can send
- 26:18messages, allegedly. And it cost $700.00.
- 26:21The pin is new and many tech creators and journalists were
- 26:25trying buying it at the time, and the vast majority were
- 26:27giving it a negative review. So most people said that the pin
- 26:31just doesn't do what it claims that it can do, yet it's nowhere
- 26:34near perfected enough to be out on the market.
- 26:36One example was from The Verge where they showed that the pin
- 26:39can't play Beyoncé songs because it can't compete with the accent
- 26:43in her name. Like it was just too early for
- 26:45this pin to be sent out for reviews.
- 26:47And to be Beyoncé, right? Like literally, this thing can't
- 26:51play Beyoncé. It's not ready.
- 26:53It's not ready for market. Exactly.
- 26:56So basically, Marquez gave it, you know, a negative review and
- 26:59said, like, this is stupid and it shouldn't be on the market.
- 27:01He didn't say it should never be on the market.
- 27:03He was just like, it's not ready.
- 27:05And he was not the only one, like I said, to give it a
- 27:07negative review. But his review copped so much
- 27:10backlash, especially on blue check Twitter, which I know is
- 27:13not super valid, but it was an interesting kind of case study
- 27:16in this case. So Daniel Vassello wrote, I find
- 27:19it to stay peaceful. Almost unethical to say this
- 27:22when you have 18,000,000 subscribers.
- 27:24Hard to explain why, but with great reach comes great
- 27:27responsibility. Potentially killing someone
- 27:29else's nascent project reeks of carelessness.
- 27:32First, do no harm. And then Marquez responded and
- 27:35said, we disagree on what my job is, which is like, you know,
- 27:38perfect. But so many people agreed with
- 27:40this initial tweet, and it became this huge topic of
- 27:42conversation. So I really want to hear your
- 27:44perspective on this. OK, first of all, is that the
- 27:47Hippocratic Oath? First, do no harm.
- 27:49Yeah. OK, I got to back up because I'm
- 27:52telling you this is someone's going to get set on fire from
- 27:54this thing. If you're telling me it
- 27:55overheats, it's only a matter of time before this pin sets on
- 27:58fire. So let's let's start there.
- 28:00Daniel, this is wild to me because on the one hand, people
- 28:06say that they want reviews, but not if it doesn't align with
- 28:10what they think it should be. I guess it reminds me of this
- 28:14very specific thing, but I think that you and your listeners will
- 28:18appreciate it. The TV show show Only Murders in
- 28:21the Building. I watched the first season.
- 28:23It's Selena Gomez and and Martin Short and Steve Martin and I
- 28:26really like the first season. And then I went to watch the
- 28:28second season and I didn't really like it.
- 28:31And so I made a video and I said, oh, I watched the first
- 28:33season, but watching the second, I don't really like it.
- 28:35People were so mad at me for saying that I didn't like the
- 28:38second season of Only Murders in the Building.
- 28:41Oh my God, they were like, this is because you hate Selena
- 28:43Gomez. I was like, no, I've I've never
- 28:45even talked about her before. I like, I know, like there's
- 28:49nothing. I think it's just I didn't care
- 28:51for it. I'm so sorry.
- 28:52And so I think that The thing is that we often times decide in
- 28:58our heads that people are going to have the same opinion as us
- 29:02and we look at that as confirmation to our own
- 29:05experiences. So when someone doesn't, it
- 29:07really can like create this interesting reaction in people.
- 29:11But it's one thing to make fun of like, you know, maybe
- 29:15somebody puts their life's work into a play and then you just a
- 29:20bit apart, right? But a tech product, especially
- 29:24one that uses AI, which is the technology that I think I don't
- 29:28think it's going to ruin us, but I think it's something to be
- 29:30careful and to be aware of. So I worry about people
- 29:34criticizing people for having an opinion when it comes to things
- 29:37like that. Well, especially like it
- 29:39objectively was not delivering on what it was supposed to.
- 29:43I think this is a good example of the fact that the people that
- 29:47were angry at Marquez's review is like they were trying to
- 29:51protect the founders of this pin or whatever.
- 29:54And to me that's just like so indicative of like tech bro
- 29:58culture. You know, it's like you're
- 30:00trashing someone's dream And it's like we never say that
- 30:03about any other product review. You're giving, you know, an
- 30:06indie beauty brand a negative review for their eyeshadow.
- 30:09No one's like you're trashing the founders dream.
- 30:12And I think it's so unique probably to that, like very
- 30:15niche tech founder space, like that Silicon Valley vibe where
- 30:19they're just trying to like protect each other.
- 30:21And they just think that they're like changing the world.
- 30:23But everything that they're doing, well, not everything, but
- 30:25a lot of what they're doing is actually causing more harm.
- 30:29But Speaking of AI, distrust and influencers is really only going
- 30:32to get worse with the rise of AI.
- 30:35So there's a new piece for the business of fashion.
- 30:37Writer Sophia Qureshi argues that with artificial
- 30:40intelligence and large language models like ChatGPT, it's
- 30:44becoming increasingly easy for bots to flood websites and
- 30:47social media comment sections with positive product reviews,
- 30:51further eroding trust. Quote The line between authentic
- 30:54reviews and AI generated content is itself beginning to blur as
- 30:58review platforms roll out new AI powered tools to assist their
- 31:01communities in writing reviews. Ultimately, fake reviews can
- 31:05mislead consumers into buying counterfeit products, which
- 31:07represent a risk to a shopper's health and well-being, as well
- 31:10as their wallet. So All in all, the looming
- 31:13influence of AI and the skepticism towards influencers
- 31:16have created this perfect storm for the demise of reviews as a a
- 31:20popular form of content. And as a result, many social
- 31:23media users have fallen prey to confirmation bias, which is the
- 31:26tendency to interpret and remember information that aligns
- 31:29with our existing beliefs and preferences, which is what you
- 31:31said before, Meredith. So in addition to the
- 31:34proliferation of fake reviews, failure to disclose affiliate
- 31:37links or sponsored content is probably the most long standing
- 31:40issue in influencer marketing. And like I said before, Jaclyn
- 31:43Hill is always or often considered, I guess, kind of
- 31:46like the blueprint for this, which is a wild like statement
- 31:50to make when it comes to at least like beauty influencers.
- 31:53She has been using affiliate links long before so many
- 31:56influencers even knew what they were.
- 31:58Really. She was like one of the first.
- 31:59It's taken her a lot. I think it's taken her about 10
- 32:02years to start just moving it properly for sure.
- 32:04But I mean, like we said before, part of that is that things
- 32:08weren't catching up with them. So a fun little tidbit about
- 32:11this is that here for the T, the Drama channel, she actually
- 32:14started because she noticed that Jacqueline had so many affiliate
- 32:17links in her description boxes for makeup that she used.
- 32:20She never disclosed. And disclosing really just means
- 32:23like you're disclosing that you're going to be paid a small
- 32:25Commission, usually a small kickback if somebody clicks on
- 32:27the link and purchases something through that link.
- 32:29So here for the T wanted to educate consumers about what
- 32:32affiliate marketing was and how Youtubers like Jacqueline were
- 32:35profiting off of it without us knowing.
- 32:37Interestingly, a few years ago, Jacqueline started doing Amazon
- 32:41hauls and like save videos when her makeup reviews and product
- 32:45reviews were kind of falling off anyways, like in general when
- 32:47the beauty industry was going through this really big change
- 32:50mine. So now in addition to affiliate
- 32:52links in her makeup videos, these videos were literally just
- 32:55affiliate marketing videos, but like completely undisclosed.
- 32:59And then eight months ago she did start disclosing this.
- 33:02So there's a lot of questions around if she did get some type
- 33:05of like slap on the wrist or something from the FTC, but that
- 33:08was ten years after joining YouTube.
- 33:11Wow, that's wild to me and I do think that it can be so easy.
- 33:18I feel like all you would have to do is to put after all the
- 33:21links in parentheses. You could just write may earn
- 33:24affiliate Commission. You don't even have to say how
- 33:26much you earn. You can just say I could earn
- 33:29it. And I don't think that will
- 33:31detract people from necessarily buying something if you are
- 33:35showing it in a way that it looks good.
- 33:38And the other thing I would say is that just from a user
- 33:41experience perspective, I often wonder how many people are
- 33:44actually buying through affiliate links.
- 33:46Yeah. Me too.
- 33:47I mean I will click on like all, I mean, I guess it's not swipe
- 33:50up anymore, but I will click on a link in like someone's
- 33:53Instagram story. If they're like, here's my pants
- 33:54or whatever and I really like their outfit, I'll click on it.
- 33:57But I don't think I've ever actually purchased it.
- 34:00Like I'll look at it, I might screenshot it, save it for
- 34:02later, but I've never like impulsively purchased it.
- 34:05Yes. I can't think of a single time
- 34:07I've used someone's affiliate link.
- 34:08And so I also wonder, I mean, Jacqueline's a little bit
- 34:12different because she does have this huge following and she was
- 34:14in the game so much earlier. But I really do wonder these
- 34:18days how much she's making from affiliate links.
- 34:21I doubt that it's that much. And then the other thing that I
- 34:24would say that I caution people about this, especially if you're
- 34:27someone who wants to become a content creator, is there is no
- 34:30legitimate way for you to ensure that you are getting all of the
- 34:35money that you should be from affiliate marketing, right?
- 34:39Like, yes, it's saying that 30 people clicked on my link and
- 34:42five people bought, but maybe 10 people bought and you don't get
- 34:47all of it. It's not like going into a job
- 34:48and punching in every day and knowing I was there from 8:00 AM
- 34:52to 5:00 PM. And this is the money that I
- 34:54make. It is not a reliable source of
- 34:57income. And you know, a brand being
- 35:00honest with like, I'm sure there are plenty that are, but I'm
- 35:03just saying like, there's no concrete way to ensure that
- 35:06you're getting the money that you should be getting.
- 35:08Oh. My God, I've never thought of
- 35:10that before. That is such a good point.
- 35:13But have you ever found like as a content creator, and if you've
- 35:15had brands approach you for different deals and things like
- 35:19that, have you found that they ask you to not disclose?
- 35:22Because I think sometimes that's the argument in favor of
- 35:26creators or influencers is if they're not disclosing, it's
- 35:29like, well, the brand probably pays them more to not disclose
- 35:32and so they just go with it. So I've never had someone say
- 35:35don't disclose, but I do think that most brands are not great
- 35:39about telling you that you need to disclose and how to disclose.
- 35:43I think actually as I've been on there longer, it's gotten
- 35:46better. A lot of the places that I've
- 35:48worked with will give you the FTC guidelines and say, you
- 35:52know, you need to do XYZ thing if you have questions.
- 35:54These are the FTC guidelines. I have had a couple, I think
- 35:58there was one time where I said like I had to sort of push back
- 36:01on someone and say like, oh, well, I, I, I do have to
- 36:04disclose XYZ thing. And they were like, oh, OK,
- 36:07yeah, that's fine. But I've never had a brand reach
- 36:10out to me and say like, oh, if you don't disclose, we will pay
- 36:13you more money. But I will also add that that
- 36:16the brands that I work with, especially in 2024, which isn't
- 36:21tons, tends to be very ethical and want to also not get in
- 36:29trouble. But the creator will always get
- 36:31in trouble before the brand, which I also think is just sort
- 36:33of such a reflection of like individuals over corporations
- 36:37are the ones who end up paying for, you know, the cost of doing
- 36:40business. Yeah, 100%.
- 36:42And that's kind of our experience too.
- 36:45I'm trying to think from a business perspective when we
- 36:48have advertisers and stuff, I would say more and more in the
- 36:52probably even just in the last like 18 months, there's usually
- 36:55something in the brief that says like you must disclose based on
- 36:58XYZ. But we just got our first US
- 37:01deal and the yay. Yeah, it's very exciting because
- 37:05we do have a big US audience and like the, I guess the
- 37:09regulations and like the guidelines section of that
- 37:12contract was so extensive. I was like, OK, either this
- 37:16brand has been burned before or they're so much stricter maybe
- 37:19in the US than they are in Australia, I don't know.
- 37:21But it was actually like really eye opening.
- 37:23I couldn't believe like how much we had to like sign and kind of
- 37:26agree to, I guess in terms of disclosing, which is good
- 37:28because that's like the way that the industry obviously needs to
- 37:31go. But I agree, I've never had a
- 37:33brand in our experience as a business, like say, you know,
- 37:35can you not disclose? But I also feel like the brands
- 37:37that you're working with, like they know they can't get away
- 37:40with that, saying that to you. And I think business to
- 37:42business, they know they can't get away with that either.
- 37:45Yeah. Definitely.
- 37:46I mean, if a brand comes at me out of pocket, which happens
- 37:49from time to time, like I'm going to, you know, shut it down
- 37:52pretty quickly. So I get the brands who I do
- 37:55work with I usually find to be quite ethical and wonderful to
- 37:57work with. OK, so I wanted to talk about
- 38:00promoting scams because this is another thing that it's happened
- 38:04for a while. I'll give it a kind of a, an
- 38:06older example in the beauty space, but we're seeing it more
- 38:10and more, especially with gambling like creators promoting
- 38:13gambling and crypto, we saw a lot in recent years.
- 38:17So influencers are frequently accused of not having real jobs
- 38:21and providing no real value to society, which everybody knows.
- 38:24I don't agree with those who don't understand the industry of
- 38:26content creation or how influencer marketing works love
- 38:29to call influencers grifters or scammers.
- 38:32And while this is not the truth for most creators and everyone
- 38:36deserves to be paid for their work, even if it is quote UN
- 38:38quote just posting TikTok videos, there have been a few
- 38:41notable examples over the years that seemed to validate this
- 38:44reputation. So in 2018, high profile
- 38:48Youtubers Tana Mojo and Gabby Hannah promoted a brand called
- 38:51Kenza Cosmetics on their channels.
- 38:54In these posts, which went out to millions of followers, the
- 38:57creator said that Kenza was doing doing a promotion for 48
- 39:00hours only, where their makeup brushes were free and all you
- 39:02had to do was pay the $10 shipping.
- 39:04This obviously sounded too good to be true, and tons of people
- 39:07flocked to Twitter to warn against buying from the company.
- 39:10Some users noted that there was nothing online about the company
- 39:13and their website didn't look legit.
- 39:15And then some Kenza customers jumped in, posting about how
- 39:18they had ordered from the website months ago and still
- 39:20hadn't received anything. One even shared a screenshot of
- 39:23like 50 emails that she had sent to Kenza's customer service with
- 39:26no response after not receiving her brushes.
- 39:29People also found the same brushes on Aliexpress for like
- 39:32$5, which obviously is like half the price of what consumers were
- 39:36paying for the alleged $10 shipping.
- 39:38It was obviously just a very sketchy situation.
- 39:41So drama and commentary channel started reporting on this.
- 39:43Again, this is 2018, so this is before mainstream media really
- 39:46covered the creator economy. I think if this happened today,
- 39:49I mean, the Internet culture journalist would be on it.
- 39:52But Tana did not say anything. Gabby Hannah did respond to the
- 39:56backlash. So Gabby made a video talking
- 39:58through how many brand deal offers she gets and turns down
- 40:02basically trying to say that like she did the Kenza deal
- 40:04because she liked the brushes and felt comfortable advertising
- 40:07them to her followers. She was trying to I think use
- 40:10this video to explain why she is a reliable source and that she
- 40:14they should be OK with the Kenza deal.
- 40:16But then in the video, she said I'm.
- 40:18Not sure what quality people were expecting when they paid
- 40:23$10.00 for 10 brushes. But I would also add manage your
- 40:28expectations a little bit. I knew nothing about this and I
- 40:31guess it's probably a face at the time, but to me, it does
- 40:35remind me a little bit of when I sometimes look at subscription
- 40:39boxes. You know, there are all these
- 40:41subscription boxes. I feel like kind of they're
- 40:42going away now, but there would be brands in them that like,
- 40:45you'd be like, I've never heard of this brand.
- 40:47And then when you would click on the brand, like the Instagram,
- 40:50it would have like 70 followers and like then you'd go on the
- 40:54website and there would be like no products you could buy.
- 40:58So I think that there's just in 2018, I bet was kind of like I
- 41:03got the early days of drop shipping.
- 41:04So I'm sure that people were probably like, Oh my God, look
- 41:08what we can do. We can create these brushes.
- 41:10All you have to do is pay for shipping, which by the way,
- 41:13$10.00 for shipping is actually kind of a lot if you ask me for
- 41:17something as light as brushes when you can get so much free
- 41:20shipping these days. And her closing comment reminds
- 41:23me of like what a salty TikTok comment will leave me.
- 41:27It'll be like somebody whose profile picture is a picture of
- 41:30a dog. And then the bio just is like
- 41:32spread kindness. And then it'll be like some
- 41:34comments like that. That's.
- 41:35A good point about the early days of drop shipping.
- 41:38I mean, both of them only did Instagram stories.
- 41:40And I'm just so curious like how do these companies that just pop
- 41:44up, like how do they have so much money to pay Tana Mojo for
- 41:47an Instagram story or Gabby Hannah or whatever?
- 41:48Like how do you have the funds for them?
- 41:51Because I think that it's typically a company that has a
- 41:55lot of companies above it. I think it's usually like some
- 41:57bro who has started a bunch of different, you know, drop
- 42:02shipping companies. And so he has that money because
- 42:05like, he's also in crypto. So true 100%.
- 42:09OK, well Speaking of that, around the same time as the
- 42:12Kenza cosmetic situation, Youtubers Jake Paul and Ricegum
- 42:15promoted a website called Mystery Brand.
- 42:17According to The Verge, Jake and Ricegum were paid at least
- 42:20$100,000 each to drive their followers to the website, which
- 42:24was basically just an online gambling platform where users
- 42:28would pay for different, quote, mystery boxes, quote, UN quote,
- 42:31in hopes that the prizes inside were luxury items.
- 42:33So some of the prizes that users could allegedly win included
- 42:37Airpods, iPhones, laptops, luxury cars, fashion, even a
- 42:42$250 million mansion. But as with all gambling, the
- 42:47chances of actually winning or even making your money back that
- 42:50you would spend on was low. Obviously most people won prizes
- 42:53that you could get at an arcade. So Jake and Rice faced backlash
- 42:57for promoting gambling on their platforms, especially given both
- 43:00of the creators had predominantly very young fan
- 43:03bases. In response to the backlash,
- 43:05Ricegum responded in a video explaining they offered him way
- 43:08more than $100,000 and he made the video because the website
- 43:13seemed easy enough and the money was too good.
- 43:16So problematic. But I mean at least he was
- 43:18honest with his followers and said they paid me way more than
- 43:21100, $1000 I guess and that's why I made the video.
- 43:25I mean, if you go to a convenience store here in Los
- 43:30Angeles, you're going to be able to buy a scratch ticket.
- 43:32Like it's the same thing to me as promoting a scratch ticket.
- 43:35It's kind of on you if you decide to take that gamble.
- 43:38To me, there's something different between buying
- 43:41brushes, makeup brushes, and saying like, Oh my God, I might
- 43:47be in a house. Like one of those things where
- 43:50it's like, if it was so easy, everyone would do it.
- 43:53So that's how you should know that it's probably too good to
- 43:55be true. Yeah, and there's a difference
- 43:57between spending money expecting to get brushes and not getting
- 44:01them versus spending money on a mystery box or whatever online
- 44:05on this website and, you know, getting a shitty prize and
- 44:09understanding that that's part of the deal.
- 44:10I guess it's because their follower base is so young, but
- 44:13that's like a whole other conversation about like kind of
- 44:15where where is the ownership on I guess the influencer knowing
- 44:20who their fan base is versus fan bases parents if they are
- 44:23children knowing what their kids are watching and engaging in.
- 44:26It's like a whole bigger conversation there.
- 44:29But the same influencers, Jake Paul Tana Mojo got in trouble
- 44:33again because they were promoting crypto pump and dumps,
- 44:37which I feel like is the most recent kind of influencer scammy
- 44:40or like fraudulent thing to promote.
- 44:42So in 2021, there was a wave of influencers promoting
- 44:46cryptocurrency pump and dump schemes.
- 44:48Influencers like Jake Paul, Tana, Mojo, Keemstar and some of
- 44:51the members of Phase Clan and even Kim Kardashian made posts
- 44:54asking their millions of fans to invest in relatively unknown
- 44:58cryptocurrencies which created a FOMO effect backed by claiming
- 45:01the coins value was on the rise. This strategy, which is called
- 45:04pump and dump, has existed for decades on the equity markets as
- 45:08a form of securities fraud that is often compared to a Ponzi
- 45:11scheme. Promoting these schemes became a
- 45:13popular way for influencers to make a quick buck during the
- 45:16crypto craze around 2021 to 2022.
- 45:19Unlike traditional pump and dump schemes, which rely on trading
- 45:22boiler rooms to call it potential investors and convince
- 45:25them to buy stock in the target company, bravenewcoin.com
- 45:28explains that cryptocurrency pump and dump relies on social
- 45:31media to function, making influencer marketing the perfect
- 45:34medium to facilitate these schemes.
- 45:36Writer Alex Lielker writes quote.
- 45:38These schemes target low capitalization crypto currencies
- 45:41and digital tokens that can easily be manipulated with low
- 45:44trading volumes. Instead of boiler rooms, the
- 45:47price pumps are conducted by spreading hype and fake
- 45:50information about a coin on social media.
- 45:52So in these instances, the influencers basically tell their
- 45:55millions of followers that they're making money off a
- 45:57crypto coin. A fraction of their followers
- 45:59will invest inside coin expecting to make gains as well,
- 46:03and as more followers buy in and the price spikes, the influencer
- 46:06sells their shares, makes a profit, and then that drives the
- 46:10share price down which basically screws our followers out of that
- 46:14same return. So different variations of the
- 46:17scenario can play out depending on how the coin functions.
- 46:20Some are more transactional while others function more like
- 46:22pyramid schemes, but the result is similar.
- 46:24The influencer walks away with profit that they essentially
- 46:27indirectly took from their fans own pocket.
- 46:30So once consumers caught on to the scam, the backlash was
- 46:33really intense. Four members of Phase Clan were
- 46:36actually suspended or fired from the collective for promoting a
- 46:39pump and dump scheme. And in 2022, Kim Kardashian was
- 46:43actually fined by the SEC for promoting a pump and dump
- 46:46scheme. Kim advertised the
- 46:48cryptocurrency Ethereum Maxx on her Instagram without disclosing
- 46:51that she was paid to do so, driving the price up before the
- 46:54company planned to sell to investors.
- 46:57Kim was reportedly paid $250,000 to promote wrote this coin on
- 47:01her Instagram and she was fined 1.26 million.
- 47:04My question would be like, was Kim also buying this and then
- 47:10selling it? Because like 1.26 million is
- 47:13really not that bad for a fine for Kim Kardashian, first of
- 47:17all. And considering like part of it
- 47:19could be paid in the 250 that she made from them.
- 47:23So I think there's got to be, and I think there had to be more
- 47:26for her to do a deal like that 'cause I don't think she would
- 47:28do something for as low as 250 at this day and age.
- 47:32That's what I was thinking. 250 for an Instagram post for Kim
- 47:35feels low. Yeah, I think that this to me is
- 47:39so much shadier than all of the other things.
- 47:41But at the same time, I would bet you that Jack Hill has
- 47:45gotten more shit for affiliate links than Kim Kardashian has
- 47:49gotten for this. That is such a good point and
- 47:51this is quite literally like low key stealing money from your
- 47:54followers like it's wild. Yeah, Martha Stewart went to
- 47:58prison for like, less than this. No, legit, it's actually so
- 48:02wild. And I think we know because it
- 48:05it all kind of came to a head like really quickly, the crypto
- 48:08craze and all this pump and dump stuff and the backlash was quite
- 48:12severe very quickly, which is good.
- 48:14I think the general consumer, well, actually maybe that's
- 48:16maybe that's an overstatement, but I would say this has
- 48:20dissipated a lot. Like I think 2023-2024, we don't
- 48:23really see influencers promoting crypto, possibly because we know
- 48:26what they're doing now because they got in trouble so quickly
- 48:30or maybe just because everybody started getting in trouble,
- 48:32they're like, this isn't worth it.
- 48:33So that's good. But I agree, it's so much more
- 48:35insidious than just not disclosing your affiliate link.
- 48:38OK. The next little type of not
- 48:41little, but the next type of fraud that I wanted to talk with
- 48:43you about. And I'm so interested to hear
- 48:44your perspective because we're going to talk about TikTok shop,
- 48:46but in Australia we don't have TikTok Shop.
- 48:48So I really want to hear what it's like for you.
- 48:52Yeah, like as AUS consumer and a creator yourself.
- 48:56So for anyone that is like not super familiar with TikTok Shop,
- 48:59I think it's actually only in the US, Brazil.
- 49:01There's only like 4 or five countries that have it right
- 49:04now. So in September 2023, TikTok
- 49:06Shop officially launched in the US.
- 49:08The concept stems from #tik T.O.K Made me Buy it, allowing
- 49:12users to shop the products they see without having to leave the
- 49:15platform. Her Tech Crunch quote creators
- 49:17can tag products to make it easier for users to buy things
- 49:20from in feed videos and live videos.
- 49:22Brands can make their own product portfolios, which can be
- 49:25accessible on their profile pages.
- 49:27TikTok Shop also has a dedicated tab, which it rolled out to
- 49:30other markets in June to let users search for different
- 49:32products, discover products through recommendations, browse
- 49:35items in different categories and manage their orders.
- 49:38So there have been many issues with TikTok Shop.
- 49:40The first being that the feature was in response to existing
- 49:43predatory business models flourishing on the app, like
- 49:46MLMS and drop shipping. According to journalist Chase D
- 49:50Benedetto for Mashable quote the idea built on an already growing
- 49:53community of multi level marketers and drop shippers,
- 49:56businesses that don't make, store or ship the products
- 49:58they're selling using TikTok for you pages as advertising space
- 50:01and TikTok lives as the new social media selling haven.
- 50:05OK. So what are your high level
- 50:06thoughts on that before I keep going when?
- 50:08I first heard that this was coming about a year and a half
- 50:12ago. Someone told me that live
- 50:14shopping experiences were becoming really big in other
- 50:17parts of the world. So to prepare myself for the
- 50:19fact that this was coming to TikTok and I kind of tucked it
- 50:23away in the back of my mind, but it really has impacted the app
- 50:28experience in a negative way. And I'm fed so many ads and it's
- 50:32made consuming content much less interesting.
- 50:35And it's very apparent to me the TikTok is prioritizing creators
- 50:40who utilize TikTok Shop. Oh.
- 50:42My God, that's so interesting because yeah, like I said, we
- 50:44don't have it here and we also don't have the creator fund, so
- 50:48we don't really make any money off of TikTok, the company here.
- 50:52So I feel like like our experience is so probably like
- 50:54from the US perspective, it's probably feels like, you know,
- 50:57early days of 2020 still on my app.
- 51:00In some ways that sounds lovely, Like I do like the creator fund,
- 51:03but since TikTok Shop really launched, they have dialed back
- 51:06a little bit on the creator fund and they want creators to focus
- 51:11on TikTok shop. And I went from getting like
- 51:13maybe two or three spammy type emails asking about
- 51:18collaborations per week to getting like 3 an hour in my
- 51:22e-mail inbox asking me like, hey, we have this body suit and
- 51:26it's on TikTok shop and will you make something for it?
- 51:29And we'll send you a free one. And then you'll get 15%
- 51:32Commission. And then I'll look at the
- 51:33reviews and they're like, it smells like plastic and you're
- 51:37like, I don't want this. OK, yes, Because that is one of
- 51:41the things when I was researching this section of the
- 51:43episode that people were saying, like creators were saying, is
- 51:46that now they get constant emails from sellers trying to
- 51:50get them to partner with them. Because essentially TikTok Shop
- 51:53has an affiliate funnel for sellers where it lets them work
- 51:56with creators on a Commission basis.
- 51:58So there's already like, a lot of like, legal issues and kind
- 52:02of outright scams on this. According to the Better Business
- 52:05Bureau quote, almost half, as in 48% of TikTok users have
- 52:09purchased something they've seen on the app, putting a
- 52:11significant number of users at risk of being scammed by
- 52:14dishonest third party sellers. The app's largest demographic is
- 52:1710 to 19 year olds, a group that may have reduced awareness
- 52:21around identifying a scam. So one of the biggest things,
- 52:24like you said, is that TikTok shop sellers have been accused
- 52:27of pressuring popular creators into featuring their shop in
- 52:31content or partnering with them for Commission.
- 52:33So one of the creators at Peachy Rad, she posted on Twitter in
- 52:38February writing one of the reasons people keep promoting
- 52:41TikTok shop is because all the different third party sellers
- 52:44literally will never stop DM ING creators and trying to wear them
- 52:46down. I get like 50 DMS a day and I've
- 52:48only taken like 4 official offers in the span of a few
- 52:51months. They start DM ING you in other
- 52:53places and emailing you too. Like I can see why some people
- 52:56also just have whole accounts dedicated to TikTok shop now.
- 52:59They don't leave people alone. Yeah.
- 53:02And you know, I am not someone who wants to use my platform to
- 53:07sell a lot of stuff. I am trying to move away from
- 53:12how much stuff I consume. I think that's a good way to be.
- 53:16And it does feel like so inauthentic to the app too,
- 53:22because the origins of TikTok were so much more fun and that
- 53:25we were just like sharing these little parts of our day.
- 53:28And it felt like you remember the the beginning of the
- 53:30pandemic. I remember like sort of some of
- 53:33the tag lines around TikTok were like everyone is a star.
- 53:37So that was sort of the beginning of what TikTok was
- 53:40like in those early days of TikTok.
- 53:42But now it's become like you got to be monetizing your content,
- 53:46you got to be hustling. And it feels like we're
- 53:48harkening back to that girl boss era that we're just changing the
- 53:52method. We're using TikTok shop instead
- 53:55of selling, you know, Beachbody, which I don't know.
- 54:00Did you have Beachbody in Australia?
- 54:02We I've never like engaged with Beachbody, but I know what it
- 54:05is, yeah. Right.
- 54:06And so it's like, we don't, I don't really see anybody
- 54:08promoting Beachbody anymore, but I see people being like, no,
- 54:11because it's the way you need this hoodie.
- 54:15You're like, they also do it in such a way.
- 54:18You figure out all the buzzwords when you start to watch these
- 54:21videos, they're very easy to deconstruct.
- 54:23They'll always start it with a like, I was so unsure about
- 54:26buying something from TikTok shop.
- 54:27So right away they do the same things that MLMS do, which like
- 54:31people try to recruit you to an MLM.
- 54:33The first thing they'll say is, I know I was skeptical at first.
- 54:36They do the same thing and then they'll say, but the quality of
- 54:39this sweater is so amazing or it's selling out or, you know,
- 54:44they'll use sort of like the Gen.
- 54:46Z language of like, do you have a sweater that just sweaters?
- 54:50This is one of those and you're like, no, it's not.
- 54:53It looks like shit. That's the other thing is like,
- 54:56I was looking at this very popular American flag sweater
- 55:00that I keep seeing on TikTok shop, all right?
- 55:02And I looked at the video of the person wearing it who's like, I
- 55:05finally broke down and got the viral sweater.
- 55:07By using keywords like that, you're also letting people know
- 55:11that it's something that's a trend that they should buy into
- 55:13by being like, this is viral. This is so good.
- 55:15This is the one that everyone has, right?
- 55:17When you look at the sweater on the person versus the pictures
- 55:22that you can see on the TikTok shop, the American flag is like
- 55:26an inch below the collar on the like one that everybody owns.
- 55:30And so it looks really awkward. Like people don't usually have
- 55:32the logo like right below a collar.
- 55:35But on the TikTok shop, it is like 6 inches below and looks
- 55:40much more normal. But I'm like, that's the other
- 55:42piece of it is like the things that you're seeing are, I think
- 55:46like made in AI half the time. No, totally.
- 55:49And that's one of the problems is like the fact that a lot of
- 55:52these will not, I don't know about a lot, but some of the
- 55:55problems would be that shops are advertising products, taking
- 55:58your money, sending you things that are not what you bought or
- 56:02they never send them and copyright infringement as well.
- 56:05So shops selling products with designs, illustrations,
- 56:08packaging, that kind of stuff that they don't have the rights
- 56:11to use. We have two more types of like
- 56:13influencer scams to talk about. The next one is fake giveaways.
- 56:18So in the late twenty 10s, luxury giveaways became a staple
- 56:21on influencers Instagram grids. The post for these giveaways
- 56:24would feature the celebrity surrounded by luxury items like
- 56:27bags, shoes or technology. And interestingly, these
- 56:30giveaways are not about the celebrity or the influencer
- 56:33getting followers. Typically a giveaway requires
- 56:36you to follow the person who is promoting it.
- 56:38So it is kind of a way for them to grow their following.
- 56:40Typically, these giveaways ask you to follow a specific
- 56:43Instagram account that is tagged in the caption, go to that
- 56:46account and then follow all of the accounts that that page
- 56:50follows as well. So that page is the company
- 56:52running the giveaway and the accounts that the page follows
- 56:55are all the brands who have bought in to get promoted in the
- 56:59giveaway. So a couple of years ago, pop
- 57:01culture creator IG famous Dana investigated these giveaways.
- 57:05She was actually sent a copy of an e-mail that was sent out for
- 57:08a giveaway follow trained with Khloe Kardashian.
- 57:10So I will just made a couple excerpts from it.
- 57:13So again, she didn't receive this e-mail.
- 57:14This was sent to her from somebody like a follower.
- 57:17Presumably. Chloe just welcomed a second
- 57:18child, which gives us the perfect timing for our
- 57:21motherhood. Targeted giveaway.
- 57:22We have exclusive rights to help stock Chloe's nursery and
- 57:25playroom and included in this giveaway.
- 57:27Each company joining the giveaway can ship a product box
- 57:30which we will bring it to Chloe directly.
- 57:32This gives you a huge advantage and in with the Kardashians.
- 57:36The cost of this giveaway is 8500 USD and is available on a
- 57:40first come, first served basis. We also have very limited
- 57:43product placement spots for 12,500 USD.
- 57:46This includes featuring one of your products on the main
- 57:49giveaway photo with Chloe. OK brands that are doing these
- 57:52giveaways, they are providing the influencer or the celebrity
- 57:54with like free product, obviously presumably free
- 57:57product for the quote UN quote winners and they are paying
- 58:00thousands of dollars to join this giveaway.
- 58:04So essentially, these giveaways, when you look at it like this,
- 58:07are an easy way for an influencer or a celebrity to
- 58:10make like a really quick and easy, easy paydays.
- 58:12And the companies that run these giveaways obviously take a cut
- 58:15of the brand fees. And then, like I said, the brand
- 58:18presumably has to fork up free products for the winners of
- 58:21these giveaways, if there even are winners, which is highly
- 58:25contested. So in 2022, Kim Kardashian and
- 58:28Scott Disick were sued for $40 million, so $20 million each for
- 58:32promoting these luxury prizes that were part of a fake lottery
- 58:35scam. The plaintiffs who participated
- 58:38in the contest but did not win, claimed that the Australian
- 58:41company behind and giveaway Curated Businesses organized it
- 58:44to collect and sell their data to advertisers.
- 58:46This lawsuit brought about questions regarding the
- 58:48legitimacy of these giveaways and if people actually ever win.
- 58:51For this specific giveaway, Kim promoted it on Instagram, as
- 58:55well as Khloe Kardashian, Kourtney Kardashian, Kris
- 58:57Jenner, Kylie Jenner, Sophia Ritchie, Gretchen Rossi from
- 59:00Real Housewives of OC, and Christine Quinn.
- 59:03Curated Businesses also told TMZ that they did have authentic
- 59:06winners and they had the paperwork to show it.
- 59:09Now I was looking at their website, the frequently asked
- 59:12questions section on their website.
- 59:14It's so sketch. So they say.
- 59:17How is the winner selected? We engage the services of a
- 59:20third party facilitator to conduct a random draw of all
- 59:23eligible entrance. It's north North.
- 59:26Literally. North is like a the Earth has
- 59:28probably got like, like a hat with like a bunch of names in
- 59:31it. Yeah, it's just pulling it out.
- 59:33Absolutely. I'm dead.
- 59:34And then one of the the question right after that they talk about
- 59:37like Australian government laws and stuff right after that says
- 59:40nobody from my company slash race slash ethnicity has ever
- 59:44won. Why?
- 59:46That is such a sketch thing to have to put on your frequently
- 59:49asked questions page. FA QS only exist too because
- 59:55someone has asked the question before.
- 59:58No, it's actually wild. So then they have a link and if
- 1:00:01you click on the link, it says previous winners can be viewed
- 1:00:04here. Almost every single winner on
- 1:00:06this page has an asterisk beside that says like so and so.
- 1:00:09One asterisk subject to eligibility verification.
- 1:00:14What the fuck does that mean? There's like two winners out of
- 1:00:17like the years that they've done it, where it says like they've
- 1:00:19won it and they don't have this asterisk beside them everyone
- 1:00:22else. Including people from like
- 1:00:242020-2021 like years back says they won except maybe not
- 1:00:29because they might not be eligible.
- 1:00:30Like it's so shady. That is wild.
- 1:00:35Yeah, just don't enter these giveaways because I believe in
- 1:00:37my heart of hearts, nobody wins these.
- 1:00:39Yeah. I mean, the other thing that I
- 1:00:42really want to caution people against and like, listen, I have
- 1:00:44a lot to learn, but do not underestimate how valuable your
- 1:00:47data is. Like when people wonder, like,
- 1:00:51did you know Kylie still has a clothing line?
- 1:00:53No, remember, Kylie started a clothing line, Kai.
- 1:00:56Kai, the clothing line, remember, Like, it was like a
- 1:00:59year ago, we never hear about it now.
- 1:01:02We don't hear about Kai. And if you go on there, you'll
- 1:01:04see see that like the latest drop is very similar to a recent
- 1:01:08Skims drop. And you know, I don't think that
- 1:01:11the brand really took off when it first launched.
- 1:01:14But make no mistake, they will still collect your data and they
- 1:01:19will still, I would argue most likely sell that, use it with
- 1:01:22their other businesses, etcetera.
- 1:01:24So don't underestimate how valuable data is.
- 1:01:27And a lot of times people will say to me like, well, whatever.
- 1:01:29So they have my name and my address.
- 1:01:31No, it's not just that they have your spending habits.
- 1:01:34They might be tracking you with cookies they might like.
- 1:01:36It is really valuable things that other brands want to try to
- 1:01:41understand consumer habits. And we've seen data be used in
- 1:01:45such horrible and insidious ways that have literally impacted
- 1:01:49like politics and social justice over the years.
- 1:01:53It's not just, oh, I'm going to get a targeted ad for something
- 1:01:56that I actually want to buy. Right.
- 1:01:58OK. And the last quote UN quote scam
- 1:02:01that we wanted to dive into is kind of a newish one that's
- 1:02:04making its everyday across social media.
- 1:02:06It's called master resell rice or MRR.
- 1:02:09So I was actually introduced to MRR via CC or Chelsea Suarez,
- 1:02:14who makes content about MLMS and scams on YouTube.
- 1:02:17Chelsea did a video on Jordan Cheyenne, who was the mommy
- 1:02:20YouTube who is now notorious for forgetting to edit out a clip of
- 1:02:23her telling her son to cry for her vlog thumbnail.
- 1:02:25That was like a big scandal. I think it was about two years
- 1:02:27ago now, because Jordan is now promoting MRR and calling
- 1:02:31herself an MRR expert on social media.
- 1:02:34So MRR is basically a new style of MLMMRR started with a single
- 1:02:39digital marketing course, Road Map to Riches, which came with
- 1:02:42the rights to resell it. And this particular course
- 1:02:46started blowing up on TikTok in the middle of 2023.
- 1:02:49So MRR is when someone, usually a creator but not always,
- 1:02:52creates a course and then sells the rights to resell that course
- 1:02:57for 100% of the profit. So basically you're buying the
- 1:03:00course and they frame it as giving their followers this
- 1:03:02opportunity to make money off the work they've already done.
- 1:03:05So if you buy a creators course or an E guide instead of just,
- 1:03:08you know, like, I don't know, sending it to your friend after
- 1:03:11you've read it or used it, you can just sell it to them now for
- 1:03:14100% of what you paid for it. So the caveats to these quote UN
- 1:03:18quote rights is you don't have the copyright, obviously, you
- 1:03:21just have the resell rights. So you have to sell it under the
- 1:03:25existing course name. You cannot change or remove
- 1:03:28content, but you can add content to it.
- 1:03:31So I guess if you are like buying someone's course and then
- 1:03:35you create like YouTube content and you want to resell it, you
- 1:03:38can add like a module about YouTube for example, Which I
- 1:03:42guess for somebody who is like interested in building a YouTube
- 1:03:45channel that might make the course more valuable to them
- 1:03:48than buying it from someone else who didn't add that module is I
- 1:03:51think the theory behind it. However, you also have to resell
- 1:03:55this course at at least how much you bought it for.
- 1:03:58So if you bought the course, these courses are like hundreds
- 1:04:00of dollars. If you bought this course for
- 1:04:01like $400.00, you can't sell it to somebody for 200.
- 1:04:04It has to be 400, yeah. And I mean, that is not chump
- 1:04:07change with some of these courses sell for, you know,
- 1:04:10$477. You could go take class at
- 1:04:13Community College for that. Oh, absolutely.
- 1:04:16It was such a pyramid scheme vibe.
- 1:04:18Like I don't know if it's quite a pyramid scheme, but it's such
- 1:04:20a vibe like that because it's like you're reselling this thing
- 1:04:23like you don't actually own the product.
- 1:04:24You don't even it's not even really like a physical product.
- 1:04:27Somebody else created it anyways.
- 1:04:29So now the added layer to this, there's like an added layer of
- 1:04:32boss babe to this. People are now teaching others
- 1:04:35how to buy and sell courses with MRR.
- 1:04:38So like a resell of a resell market essentially.
- 1:04:41This is why Jordan Cheyenne calls herself an MRR expert
- 1:04:45because the market is already quite saturated for MRR courses,
- 1:04:49right? Like when you search road map to
- 1:04:51riches on Etsy or Google, you'll find hundreds of pages
- 1:04:54advertising that same course and trying like people trying to
- 1:04:57resell the course that they bought.
- 1:04:58So now the problem is like, how do you stand out if you're
- 1:05:01trying to resell that course, which is the problem with MLM,
- 1:05:04Like you have to get in right at the bottom, otherwise you won't
- 1:05:07make any money. So enter MRR experts.
- 1:05:10So MRR experts basically sell their own course on how to buy
- 1:05:15and sell MRR courses effectively.
- 1:05:18Oh, it's so wild. So their courses will allegedly
- 1:05:21teach you how to market MRR courses.
- 1:05:23Well, so that your course is like, I guess the one that
- 1:05:25people choose to buy when they look it up.
- 1:05:28It's so wild. So the whole market hinges, like
- 1:05:30I said, on you being kind of the first person or one of the first
- 1:05:33people to buy a course. So you actually have a shot at
- 1:05:36selling it? Yeah, And I mean, I think also
- 1:05:39too, there's just this, there's a lot of the same dialogue
- 1:05:42happening where it's like, oh, so you don't want to make a ton
- 1:05:45of money just by selling a digital product and be able to
- 1:05:48quit your nine to five job. And that's kind of the same, you
- 1:05:52know, way that MLMS were often sold to women is like, they'd be
- 1:05:55like, why are you still working in nine to five when you could
- 1:05:58work half the amount of time and from your home and make as much
- 1:06:01money and be your own boss? And so there's kind of this like
- 1:06:04shame going on in it. So as the content creator
- 1:06:07myself, even though it's not my main source of income, it's sort
- 1:06:11of hard to watch it because I know and you know, all the work
- 1:06:15that goes into making a career in content happen.
- 1:06:18It's, you know, I'm not saying that it's the hardest career in
- 1:06:22the entire world or anything like that.
- 1:06:24I'm just saying that it is still work.
- 1:06:26It doesn't come easy. You still have to put a lot of
- 1:06:28work into it. So when I see people putting up
- 1:06:31videos that are like, oh, you say you want to make money
- 1:06:34online, Well, why aren't you to selling a digital course?
- 1:06:38I'm like, I can tell you right now, you're not going to make a
- 1:06:41lot of money from that, if any. For sure, And it's such binary
- 1:06:44language. They'll use language like, Oh
- 1:06:47well, not everything that sounds too good to be true is a pyramid
- 1:06:51scheme. Not everything is a scam.
- 1:06:53Like there are people making $60,000 a month from doing MRR.
- 1:06:58It's like, yeah, maybe there are a few people making that much
- 1:07:01money a month. Like that can be true, while
- 1:07:04also the fact that it is a scam can be true.
- 1:07:06Like it's not one or the other. Right.
- 1:07:09And I think I see people following this and falling into
- 1:07:13the trap of like, just get a Canva account, make a digital
- 1:07:17course, start selling it. And it's like, OK, so like, what
- 1:07:20do you have in your skill set that people are going to pay?
- 1:07:23Yeah. Like because that's the other
- 1:07:24thing now is they're saying like make your own, make a meal prep
- 1:07:27guide. I'm sorry, but like I'm not
- 1:07:30going to spend $400.00 for your meal prep guide.
- 1:07:32Like person who didn't go to, you know, school for be a
- 1:07:36registered dietitian or isn't a chef or a cook.
- 1:07:39Like I'm not going to buy your meal prep guide, especially when
- 1:07:42there's so much free meal prep guides out there.
- 1:07:44Like if you want to know how to market yourself better on social
- 1:07:48media, there are free YouTube videos.
- 1:07:50Exactly. There's so much free content out
- 1:07:52there. Like do not buy someone's course
- 1:07:54unless they are really qualified and you followed them and you
- 1:07:57really appreciate their advice and you know, like if it's
- 1:08:00affordable, I think that's kind of part of it too.
- 1:08:02Like one of my friends, she's trying to launch like an
- 1:08:04e-commerce side of her business and she bought a course from
- 1:08:07this female entrepreneur woman. Like she kind of has like a
- 1:08:10media business around that on how to do it.
- 1:08:11But the course was like, I don't know, I think it was like 40
- 1:08:14bucks. So she was like, you know what,
- 1:08:15I'm going to buy this, I'm going to see if I'm going to learn
- 1:08:16anything from it. She's like, I learned like two
- 1:08:18things, but that was worth the 40 bucks, you know?
- 1:08:20Right. And do you think that's like
- 1:08:22road to riches? Red flag.
- 1:08:25I don't know, go watch reruns of Susie Orman instead, yeah?
- 1:08:29Like listen to Diary of ACEO or something.
- 1:08:32I can't. OK, well, this has been so
- 1:08:35amazing. Meredith, thank you so much for
- 1:08:37joining me. Honestly, this is so fun.
- 1:08:39I'm sorry that I took up so much of your time, but we just had so
- 1:08:42much to cover this. Was so much fun.
- 1:08:44I loved being here. Thank you for all that you're
- 1:08:46doing. I am all about being in the
- 1:08:48Centennial world. Thank you.
- 1:08:50Infinite Scroll is a podcast written, produced and presented
- 1:08:53by me, Lauren Meisner for Centennial World.
- 1:08:56Additional research and reporting is by Annabelle Ben
- 1:08:58David editing is by Danny Fennig.
- 1:09:01Thank you so much for listening. I love you guys so much and I
- 1:09:03will talk to you next week. Bye.