Latest / The BioHub - by Avetix / Episode 154 - Dee Dragon - SVP People Strategy, Admin Operations of Senti Bio
Transcript
- 0:06Welcome back to the Bio Hub podcast.
- 0:07Today we are joined by Dee Dragon, who is currently SVP of
- 0:11People, Strategy and Admin Operations at Centibio.
- 0:14She is also Co founder of biotech Chro Sisterhood.
- 0:18She's been in the industry for seven years, having been
- 0:20previously serving in the benefits and total compensation
- 0:23field. So welcome.
- 0:25Oh, thank you, Rebecca. That was such a mouthful.
- 0:28I have so many titles. Thank you so much for having me
- 0:31on the share today. Yeah, it's an absolute pleasure.
- 0:34Thank you for joining us. We really wanted to.
- 0:36Obviously, I know we've spoken before, but really dig into your
- 0:40background, your time at Centi and of course the very famous
- 0:44biotech CHRO sisterhood that we want to do as.
- 0:47Well. Obviously in your career, you
- 0:50have built a career at the intersection of business
- 0:53strategy and HR. What initially drew you to the
- 0:56people side of biotech and how did that path lead you to where
- 0:59you are at Santi? Oh, that's such a great
- 1:02question. I'm someone who enjoys the
- 1:04pivot, at the art of the pivot and I love to do different
- 1:08things and use my talents in different ways and be creative.
- 1:12When I was in, I'll start from the very beginning.
- 1:15When I was in college, I really, I didn't know what I wanted to
- 1:18study, but I did end up, I knew I was good at communication then
- 1:22I knew I was good at people. So I studied electronic media
- 1:25communications, which involves film, television, speech.
- 1:32And so that's in writing, actually.
- 1:34And so those are the four kind of gifts that I honed.
- 1:37And then when I got out of school, I really, again, still
- 1:39didn't know what I wanted to do. I got a ton of advice and it led
- 1:43me to HR because everyone said that's the people, that's where
- 1:46the people, people go. I said, great, I'll go where the
- 1:49people, people go. I didn't love it because what I
- 1:54found to be the case was it wasn't necessarily about the
- 1:58people at work and making. I thought it would be about
- 2:00making people happy at work so they could be productive and
- 2:04have a great culture. What I found was legacy HR, what
- 2:09I call more the, you know, more the traditional HR route wasn't
- 2:13really doing that. It was very focused more I felt
- 2:17administrative type, work compliance, that kind of thing.
- 2:23I didn't love it. I don't think I lasted a year
- 2:27and in. And again with the pivot, I said
- 2:30I started to talk to people I trusted.
- 2:31I said, what part of HR actually helps people?
- 2:35And I researched it and I ended up in benefits.
- 2:38So it's like, oh, that's where they figure out what people are
- 2:41going to get like in terms of their packages and their
- 2:44compensation. I'm like, wow, this sounds good.
- 2:47I think I'll do this. And I was able to find work as a
- 2:50junior consultant working in this field for 15 years.
- 2:56I've worked at Willis Towers Watson, I've worked at Mercer,
- 2:58and most recently I worked at Aeon, just helping clients
- 3:02figure out what kind of company, what kind of package they could
- 3:06put together to attract, retain and engage the right people to
- 3:11get to their value, to get to the not just their values, but
- 3:15also to get to their corporate objectives.
- 3:18And so that's what I did for many years.
- 3:20I worked with many CHROS who over time I really credit them
- 3:25with mentoring me into the role I have today.
- 3:28I picked something from each of them along the way that helped
- 3:32me put together how I approach my role today.
- 3:36So I'm a constant learner and for all those years, I, I, as
- 3:41time went on, clients started to ask for more.
- 3:44They're like, oh, you're doing total conversation.
- 3:46Can you help us with diversity, equity and inclusion?
- 3:49OK, sure, we can do that. Oh, can you help us with
- 3:52employee experience curation? Sure, we, we can do that.
- 3:55Can you help us with employee engagement?
- 3:57And it just kept scope creepy until I started to refer to
- 4:01myself, our team, we started to call ourselves shadow HR people
- 4:04because we were just always behind the scenes supporting.
- 4:08And so did that for a long time. And about 7 1/2 years ago, a
- 4:13friend approached me and said, hey, we have this new biotech
- 4:17that's coming up, that's starting.
- 4:20It's about a year and a half old.
- 4:22They're looking for their first head of people.
- 4:24Would you consider applying for the role?
- 4:26I said, absolutely not. I don't do HR.
- 4:29Like that's not going to be the role for me.
- 4:31Who's going to let me do HR when?
- 4:33I've never really done it in the seat as a leader.
- 4:38And first lesson I learned is you, you say yes to everything
- 4:43and then if you don't like it, you say no after.
- 4:45And I thought it was an opportunity being presented,
- 4:48sure, I'll go in and do an interview.
- 4:50Why not? I'll talk to them.
- 4:51Why not? Within 15 minutes into the
- 4:54interview, we started to talk about how really my background
- 4:57was in HR and they weren't sure how to.
- 5:00And I, and I said, you know what, I wouldn't do HR the way
- 5:04people do it today. And so I'm not necessarily the
- 5:07one for the role. And the question that changed
- 5:09everything was the guy who was doing the interview who then
- 5:12became my boss. He said, so you say you don't do
- 5:17HR in the traditional sense, but were you to do it, how would you
- 5:21do it differently? And honestly, Rebecca, that was
- 5:24the question that changed everything because I knew how I
- 5:26would do it differently because that's was authentic to me.
- 5:29And so I talked about what I call the people centric approach
- 5:33to HR, the people centric, the people centric approach to
- 5:36people and how it can deliver stronger business results.
- 5:40So I made my case and 13 interviews later, I got the job
- 5:46offer to be head of people at Santibio, which was, which blew
- 5:49me away. Number #1 yes, someone will give
- 5:54you an opportunity to do something you've never done if
- 5:56they truly believe in what you're saying and you're
- 5:58authentic. The second thing is never having
- 6:01been in biotech. And that's something that really
- 6:04happens because biotech is very known for being quite insular.
- 6:07We really are a special industry and it's hard for people who are
- 6:13not in that industry to breakthrough.
- 6:16And so those two things happened for me.
- 6:18And you know, almost seven years later, I'm still doing this and
- 6:24in fact joined up with several colleagues to Co found the
- 6:29biotech Chr sisterhood. So it's been a wild journey, but
- 6:36it's been a wonderful one. Absolutely and I think that's so
- 6:40impressive to have only been in the industry for seven years and
- 6:45have made such an impact already, you know, Co founding
- 6:48biotech Chro, which I definitely want to go into a lot more later
- 6:52on as well. But being in the same company as
- 6:55well for seven years or coming up to seven years, that too is
- 6:59also so impressive. You know, you joined Senti in
- 7:032019, so just before the big pandemic happened, which yes,
- 7:09changed a lot for the industry. So you you you've probably seen
- 7:13a lot more than you bargained for when you joined the.
- 7:17Industry, fair to say. When you obviously joined the
- 7:21company, you know, you mentioned that you you wanted to do things
- 7:24a little bit differently. What were the the priorities for
- 7:27you that you focused on when thinking about maybe culture and
- 7:31talent priorities? Yes, I, I think one of the, the,
- 7:35the curveballs we got a few months into my tenure was the
- 7:39pandemic. And I have to be honest with
- 7:42you, the pandemic and, and then I'll talk a little bit of about
- 7:46how I approached my role. Actually, I think I'll reverse
- 7:50that. I'll talk a little bit about
- 7:53what happened when I arrived at Senti.
- 7:55When I arrived at Senti, the employees knew that I was not a
- 8:00traditional HR person because they had read my bio and they
- 8:04understood that. And so there were a lot of
- 8:07questions like how is this going to be different and what are you
- 8:10going to be doing? So the very first thing I did
- 8:12was I had a one-on-one with every single person in the
- 8:15company at that time, about 42 people there abouts about 40
- 8:19people. I had a one-on-one with every
- 8:22single person. And my goal was to understand
- 8:25each person, find patterns and find make myself a heat map of
- 8:30where to start. Because when you're the first
- 8:32head of HR in a company, people will hand you a list of 100
- 8:36things coming from a consulting background.
- 8:39Consultants are solution machines.
- 8:41That's what we do. We come in and we help clients
- 8:43sort out and solve problems. And so I put really my
- 8:47consulting hat on and a rule we had or kind of a mantra we had
- 8:52on my team when I was a consultant was know thy client.
- 8:55I took the same and I and I coined know thy people.
- 8:59And I felt like I wouldn't be a strong leader or strong advocate
- 9:04for people if I didn't know who they were.
- 9:07And so I made it my full time job for the first few weeks just
- 9:10talking to people, just understanding.
- 9:13And to your point about a list, how did I make that list?
- 9:17Literally from that I was able to create a heat map and find
- 9:20patterns that were that I now knew to be true.
- 9:24And I was able to three, three things rose to the top right
- 9:28away. Number one was compensation.
- 9:30People didn't believe that they were being compensated at the
- 9:32level that was previously communicated.
- 9:35The second thing that came up was we had a lot of people
- 9:38coming straight from academia into industry.
- 9:41Again, I could relate. I was coming from a different
- 9:43industry, but they were coming straight.
- 9:45So they were coming here and being told, oh, you got to
- 9:48manage 5 people. They had no idea how to do that.
- 9:51They'd never managed a single person.
- 9:53The third thing was a general feeling as we don't have
- 9:57culture, you know, we, we, we don't have, we don't feel like
- 10:01we have culture here. So those three things rose to
- 10:03the top. So of course I, I picked what I
- 10:06felt was not the easiest, but the simplest numbers.
- 10:09If people aren't getting paid the right number, we're going to
- 10:12know that. And so I did a salary assessment
- 10:15of everyone. And do you know what?
- 10:17They were right. They were under market and we
- 10:21were saying we were at 50th of market.
- 10:24We were not. And so guess what I did, I I
- 10:27went to leadership and I was very lucky.
- 10:30Leadership said, sure. We said, we're doing this.
- 10:33We want to stand behind what we say.
- 10:35And that because of that integrity, we just announced,
- 10:38hey, everyone's getting a market adjustment to their salary.
- 10:41And I'm going to tell you, Rebecca, if you want to make
- 10:42friends as a new head of people at a company, just give everyone
- 10:46a raise. Yeah, give everyone a raise.
- 10:51What that signalled to people was, wow, they're going to
- 10:53listen. This person's going to listen to
- 10:55us, this person's going to have integrity, and this person's
- 10:59going to tell the truth. And it was what I call rapid
- 11:02trust. People were then able to feel
- 11:05more open speaking to me, coming to me.
- 11:09And the culture part, that was more of a kind of short to
- 11:15midterm proposition because everyone thought, oh, well, we
- 11:19now have a head of HR. We're going to have culture now
- 11:21because we're going to have, you know, like games and ping pong
- 11:24tables and we're all going to hang out.
- 11:25And I'm like, but yes, let's not get let's employee experience,
- 11:30all right? Like the ping pong table is not
- 11:32going to create your culture for you.
- 11:33It certainly will help, but it's not going to be the thing that
- 11:37makes people stay or leave the company.
- 11:39And so the first thing I did was really help people understand
- 11:43that as much as I would like to think I have this power, I don't
- 11:47have the power to single handedly create a good culture
- 11:49in the company. I'm going to need every single
- 11:51one of you with me on this ride and we're going to intentionally
- 11:56Co create this culture together. Whatever culture we want to see
- 12:01here are our values. How do those fit into behaviors
- 12:05and how do we? So we created something called
- 12:07the Culture Club and our job was to figure out how to make
- 12:11behaviors out of our values. Is it a do we want a culture of
- 12:15kindness? Do we want a guiding principle
- 12:17of empathy? Do we?
- 12:18All those things already existed by the way, they just were not
- 12:22in the Better Together. All the things that we thought
- 12:26were our values and guiding already existed before I ever
- 12:28came here, but they weren't words and behaviors put to them.
- 12:31And that's what we did together. And that's how we intentionally
- 12:35started to create the culture, keeping in mind that every
- 12:38single micro interaction in any company and at certainly at
- 12:43Senti is creating the culture whether we want it or not.
- 12:47So we might as well be intentional.
- 12:49And that's really where the idea of the Senti culture started and
- 12:54why to this day, the culture we, we, we have two jewels in our
- 12:58crown. The science is impeccable and
- 13:00the culture I culture driven by the people because the culture
- 13:04doesn't stand on its own. Those are really the two jewels
- 13:07in our crown to this day. I think that in what you've just
- 13:11said, there is really emphasizing the difference
- 13:15between people, experience and culture.
- 13:19I think a lot of companies don't quite get that correct.
- 13:23I think I'll use that ping pong table as an example.
- 13:27You sometimes see it on job adverts, for example, we provide
- 13:32fruit or we have a ping pong table that isn't culture, but
- 13:37obviously creating a Culture Club and you know, making sure
- 13:41that it's not just one individual.
- 13:42Everyone has to align with those values.
- 13:46It's very similar to the the culture deck that came out for
- 13:49Netflix and one of the most important decks that came out of
- 13:53the the valley very famous. And you know, we've actually
- 13:57used that within our company. We have a culture deck that we
- 14:00continuously update as and when employees join our company
- 14:05because it is so important. As the company grows, the
- 14:09culture will shift, but it's making more that as that shift
- 14:12happens, it's still aligned with everyone.
- 14:14So I think that was a really amazing way of putting it.
- 14:17And you know, obviously taking time and of course, I'm sure you
- 14:21are everyone's best friend now. Definitely the the raises that
- 14:25everyone wanted. But having a leadership that
- 14:27backs you, I think says a lot about not only yourself as a
- 14:33leader, but also a lot about the leadership at 70, the type of
- 14:38company that you that you are. I think it does say a lot.
- 14:41There's not a lot of companies that would probably sit there
- 14:45and go, yeah, we are paying under market value, probably
- 14:49not. Yes, probably.
- 14:50I've I've never seen that. Yeah, right.
- 14:53I've never seen it. But I not across the board like
- 14:57that. I think I have.
- 15:00I always have to be honest and say why.
- 15:01I've been lucky. I've been very lucky with the
- 15:04Centi leadership. We had a first time scientific
- 15:08CEO who came directly from MIT and you one might think that
- 15:13that wouldn't set us up the way it did in terms of culture and
- 15:19people. It actually did.
- 15:20He's just been stellar and he's always got the people in his
- 15:25lens like in front of him. And so I've been lucky the the
- 15:29group has been lucky. I think the science is
- 15:34unbelievable. It's a smart science.
- 15:36It doesn't currently exist. We are in the process of of
- 15:42completing our first our phase one trial on Senti 2O2, which is
- 15:46the the drug candidate. And I think what I've tried to
- 15:53always do is help people understand that in biotech the
- 15:58science is so advanced and so innovative and we're always
- 16:04future focused. Let's get this out to the
- 16:07patient. Let's get of the therapies out
- 16:10there. Let's do a better job.
- 16:11Let's let's, let's. We're so future focused.
- 16:15What happens on the people side sometimes is we don't pay as
- 16:20much attention as and work on as much innovation on that side of
- 16:26the house. What I wanted to do as someone
- 16:29coming from the outside was help people see that, Help people see
- 16:34that we have to be in people operations and people strategy,
- 16:40as innovative as we ask our scientists to be.
- 16:44And they have to be as empathetic as we ask them to be.
- 16:49Because in order for you to actually think like a patient or
- 16:53think like a patient's family, there's an empathy there.
- 16:55There are these soft skills, as they are called, that help you
- 16:59become a better scientist, a better technician, a better
- 17:05colleague. And one of the jobs of the head
- 17:09of people is that you're trying to because culture is how you
- 17:13work at the, at the, at the base of it, culture is your way of
- 17:18life. It's the way you work, it's the
- 17:20way you approach things, it's the manner, it's the vibe, it's
- 17:24all of that. And it's crucial.
- 17:30It is crucial to helping the company achieve its goals.
- 17:35People used to just look at HR as, oh, you're just in charge of
- 17:38hiring and firing and, you know, sensitivity training or whatever
- 17:41it is that people were doing. Never really, which I thought
- 17:45was a waste, truly tying the company objectives to what the
- 17:52people operations team actually does every day because a
- 17:56disengaged employee does not perform at a high level.
- 18:00There is leakage there. There is there are hours of the
- 18:04day that do not go towards productivity if you don't take
- 18:07care of the people side. So what I do is I believe it's,
- 18:11you know, you turn it on its head.
- 18:13So it used to be you would hire someone, they would be
- 18:15productive for the company, the company would benefit and maybe
- 18:19pay it back, maybe pay it forward, maybe, maybe not.
- 18:22What I like to challenge us to do is to put the people 1st and
- 18:29what I call a people centric approach.
- 18:31My belief is that if you tend to the employee, the employee will
- 18:36tend to the company and the company will be successful.
- 18:39So whatever the employee needs to be successful in their role,
- 18:44we want to give them that. We want to make sure that
- 18:48they're in a good environment, the culture is strong, they feel
- 18:51connected, and they feel included.
- 18:54Once all those things are met, once the basic needs are met,
- 18:58like it's Maslow's, you know, hierarchy of needs, once the
- 19:00basics are met, people can now turn their full attention to the
- 19:04business, give their full attention to the business, and
- 19:07the business can realize the full potential of every bit of
- 19:11talent that we attract into our organization.
- 19:14And so my background in helping employee employers figure out
- 19:18how to attract, retain and engage really feeds into how I
- 19:24look at HR. The idea that we give everyone
- 19:28the benefit of the doubt. I remember talking about this
- 19:32and people being afraid like, Oh my God, you're just going to let
- 19:34employees like, you know, like be people or something like
- 19:38you're just going to like, give them basically trust.
- 19:41It's like you trust 1st and then the trust is returned to you.
- 19:45The old HR practices are very much like, no, we're going to
- 19:49hide the key to everything, and then as time goes on, we'll give
- 19:52you little bits of it along the way if you've earned it.
- 19:57I and my belief is if someone is working in your organization and
- 20:01they're trusting you with their career, they're trusting you
- 20:03with their talent, you must be worthy of that trust and you
- 20:07must return it immediately. There are people who won't be
- 20:10worthy and they won't rise to the occasion.
- 20:12We will deal with those people, but they're a minority.
- 20:15That's not a way to run an organization.
- 20:18Saying, who are the worst actors?
- 20:19OK, let's make policy towards them to make sure they can't do
- 20:23something and let's punish everyone else.
- 20:26And so that idea of building the culture, that way of approaching
- 20:30the culture and engagement leads to rapid trust with employees.
- 20:34And Santi has a 25%, what we call boomerang rate, which is
- 20:40returning employees, even employees who were laid off when
- 20:43we had tough decisions we had to make.
- 20:46Those employees still want to come back.
- 20:48And I think that that speaks for itself as to the kind of
- 20:52culture, the people centric culture.
- 20:54Because if, if you show people that you have their back first,
- 20:59they will work their ass off for you because they believe that
- 21:02the basics are handled and you're never going to break the
- 21:06trust because that's something special indeed in in the
- 21:11workplace. And so I do believe people can
- 21:14be happy at work. I do believe that people have
- 21:16their the right to be happy at work.
- 21:19And I do believe my job is to ensure that I figure out how
- 21:22that happens and how we can do that.
- 21:26And at the end of the day, the business will benefit.
- 21:30Yeah, I agree. I think having the happiness at
- 21:34work is it's really important because you spend the majority
- 21:38of your life at work and I think you enjoy what you're doing, you
- 21:41enjoy where you are. Then like you said, when
- 21:44companies do have to go through tough decisions, because
- 21:47especially in the biotech Bay, probably 90% of companies will
- 21:52have to make those decisions. And it is hard and it's hard to
- 21:55let go of employees. But the fact that when that job
- 21:58comes back up or you know, a fundraise happens and they want
- 22:03to come back and they're the one of the first people to be asked,
- 22:06but they they want to do that. I think that speaks again, like
- 22:10you said, it speaks volumes. You know, in, in obviously the
- 22:15biotech company, you don't have necessarily every single person
- 22:19that is in the scientific functions you mentioned
- 22:23obviously being people. You've got different elements to
- 22:26that. So I think as a company, you've
- 22:28really translated the company's mission into something
- 22:32meaningful for every employee, not just the the ones doing the
- 22:38science. And I think, you know, that's
- 22:39clearly been translated. You know, you did touch on
- 22:42there. You have obviously had to go
- 22:44through lay offs and have had to make those tough decisions.
- 22:47It's been a very, a lot of turbulence in the industry,
- 22:52especially since in in the seven years that you've been there,
- 22:55you've probably been on that roller coaster and you know, not
- 22:59stopping anytime soon, but it's, you know, slowing down a little
- 23:03bit, which is good. How have Santi navigated that,
- 23:08especially from AHR and people standpoint?
- 23:13Yes. I mean, tough decisions are are
- 23:15part of leadership and we can't avoid them just as tough
- 23:18conversations are. I think it's never that they're
- 23:21going to come up. We know they're going to come
- 23:23up. It's always in the how, how you
- 23:26do something is is always going to because even employees get
- 23:30it. I mean, I'm an employee myself
- 23:32and people get it. They know, hey, they see the
- 23:37economy and they see what's going on and they know that we
- 23:40will be impacted at some point. Everyone will have to figure
- 23:44their life out at some point. And yes, we have had a couple of
- 23:48tough layoffs. They're tough not just because
- 23:52layoffs are tough. There's no good way to do it
- 23:54really. There's just better than bad
- 23:59ways to do it. And so I would say at Santi, we
- 24:05do everything the way we do everything.
- 24:08You know, my dad is how you do one thing is how you do
- 24:10everything. If you've built those
- 24:13relationships along the way and you've had integrity and you've
- 24:17dealt with every employee in a way that what I call a small
- 24:21fairness with a small F because and I, I guess I would say big
- 24:26F, I'm not sure but one of the FS.
- 24:29But I, I say fairness, my the fairness in this way, fairness
- 24:35is in the eye of the beholder. Each person has their idea of
- 24:39what's fair to them and what's fair to me might not be fair to
- 24:43you, might not be fair to the third person.
- 24:45And So what we try to do with Senti is really focus on the
- 24:49fairness of the system, the fairness of the approach, the
- 24:57fairness of the of the way that we that we run things around
- 25:03here so that even if you don't like the outcome, you believe
- 25:09the process was fair. It's kind of like an election.
- 25:12You may not like the outcome, but people voted and it is what
- 25:16it is. And that's what we try to focus
- 25:19on at Centi when we have difficult moments, especially
- 25:22when we have difficult moments, we're that way all the time.
- 25:24But it's easy to have the the fairness when things are going
- 25:27great, when things start to become, we've got 10 people we
- 25:31need to lay off. And the people are saying, why
- 25:34am I getting laid off and not this other person?
- 25:36How's that fair to me? And so we're thinking about
- 25:40always what's the fairness of it?
- 25:41And the fairness is to tell the truth.
- 25:45We had to, you know, get rid of this program.
- 25:47It's true. We did so because we haven't
- 25:50raised the way we thought we would because the market is
- 25:53difficult. It's true.
- 25:55We are going to do everything we can to help you land your next
- 25:59role. It's true.
- 26:01And So what does that mean? We don't do group notifications.
- 26:05We don't send an e-mail. We don't pull a group of people
- 26:08into the room and tell them today's your last day, go pack
- 26:12your things. We don't do any of those things.
- 26:14We tell people in small pods like or, or sometimes single if
- 26:20we can. We let people know here's what's
- 26:24going on. We give them to the end of the
- 26:27day, sometimes the end of the week to pack up their things.
- 26:31Some people have personal stuff on their computer.
- 26:33Yeah, sure. Download your, your kid
- 26:36pictures, whatever is in there. We trust our employees.
- 26:40They're not going to do anything untoward and they never have.
- 26:44They're going to say goodbye to their friends, they're going to
- 26:47put an e-mail out, they're going to do whatever they need to do
- 26:51to process that day, and then they're going to leave their
- 26:53laptop. We're not walking them out.
- 26:56We're not boxing their stuff up. We're not doing any of that.
- 27:00We're treating people the way we always treat people, which is
- 27:05how we treat people anyway. So it's not going to change.
- 27:09And it's a risk, right? It's a risk that someone could
- 27:12do something. We've never had that I I think
- 27:16it's life is risky. Wake up and go to the store, get
- 27:19in the car to drive. Everything's risky.
- 27:22But this is a well placed one because we believe that the way
- 27:27you treat people matters and people will remember that.
- 27:30That's why even people who are laid off come back when we call
- 27:33them because they know that we have treated them with
- 27:36integrity. And so I think that the focus
- 27:40should be that you are working in such a way with people that
- 27:45you've built that and then you can leverage it in the moments
- 27:50that matter. Well, happy new Year, happy
- 27:53birthday, happy baby, and the moments that are tough.
- 27:58And So what I always say is keep knowing the people, keep being
- 28:05available to the people, continue to build those
- 28:08relationships so that they can withstand when things go rough.
- 28:13That's not the time to start trying to make friends.
- 28:16Yeah, it's not that I'm starting to say, hey, you know, you can't
- 28:19be a stranger. Like I grew up in the HR era of
- 28:23HR not being your partner. If you went to HR, you were
- 28:26being taken to HR. It was not positive.
- 28:28Nobody people heartbeats, people's heartbeats quickened
- 28:32when you were like, oh, we got to go to HR Now it's like, Oh my
- 28:35God, you should build an HR team that feels like a partner so
- 28:40that you can come to me for coaching.
- 28:42You can come in and say, I'm having this tough time with my
- 28:44manager. Can you help me talk through
- 28:46those? That's what I I want people to
- 28:48feel like we're a partner. Not a not a cop on the beat, but
- 28:53a partner that they can come to good, bad, not the not great,
- 28:57whatever in between. We want to be that partner when
- 29:01things are good and we want to be able to say to somebody, Hey,
- 29:05what you did wasn't right here or to say, well done, you know,
- 29:09here's a reward. So we want to be all those
- 29:12things as much as we can with folks And, and we that's my
- 29:17goal. That's that's when I say HR
- 29:19strategy, that's the strategy is that we want to be partner in
- 29:25the business. And when I came into HR it was
- 29:28very much like there's a role called a business partner, which
- 29:32is very clearly focused on the business.
- 29:34So that title is very clear and employees see that very clearly
- 29:37and they act accordingly. What I would like to call it is
- 29:40more of a just a partner, just a partner where it makes sense
- 29:45because the people are the business and the people are the
- 29:47business is bit. There's no daylight for me
- 29:50between the people in the business.
- 29:52Amazing. It sounds like it's gone as well
- 29:56as it possibly could at Santi, but obviously and you've done
- 30:01such an amazing job with the people, but you're not just
- 30:05doing that at Santi, you've also Co founded the biotech Chro
- 30:09sisterhood. We're seeing a lot of the
- 30:12sisterhood at the moment. It not, I'm sure about everyone.
- 30:17It's covering my lifting feed. So it's obviously doing the
- 30:20right thing. I've seen a lot of the biotech
- 30:23CEO sisterhood. So how did that come about?
- 30:26And yeah, I just wanted to touch on that because I think it's
- 30:29such an important topic. You know, more women in the
- 30:32industry kind of raising their voices to, you know, get a lot
- 30:37of more quality across the industry.
- 30:38So yeah, how did you come about it?
- 30:40Who did you Co found it with? And yeah.
- 30:43Well, thank you for the option to discuss.
- 30:46It's, it's a, it's a new project, newish project for me.
- 30:51So I'll talk about it. It's how I how I got involved.
- 30:55So in the probably around this time last year, in April of
- 31:022025, I got a tap on the shoulder from my chro friend.
- 31:07We have sister, I should say, she's now a sister.
- 31:11And she called me up and said, hey, you know, a couple of us
- 31:15have gotten together. We're thinking about, you know,
- 31:18the Chr of sisterhood because prior to that, the CEOs had done
- 31:22a sisterhood of their own a few years before.
- 31:24You know, CEOs, they're executives.
- 31:26They don't waste time. They immediately jumped on it.
- 31:28I think it was 3 or 4 years ago. They immediately jumped on it.
- 31:31They immediately started it and got it off the ground without
- 31:37much, without much structure to it just yet.
- 31:41They just wanted to get going and they did.
- 31:44And so part of their kind of task was, you know, there's a
- 31:48vision. The vision is more women in the
- 31:51C-Suite, full stop, period. That's what it is.
- 31:55And so they started, the CFO started not too long after again
- 32:01got right to it, made the group got going.
- 32:05And then we got a tap on the shoulder.
- 32:07It was there were 4CH Ros or so myself, the CHRO Anne whom I
- 32:15talked about, she's at Lyle Immunopharma.
- 32:21My another good friend Shannon, she was, she got, she was in the
- 32:26group. She's a CHRO and Carrie also
- 32:31CHRO. So the four of us were Chr and
- 32:36then we had two people who were also connected to the CEO
- 32:41sisterhood, but Linda Sierra was the other person and Sammy
- 32:45Schneider and the two of them are a trusted advisor.
- 32:48So they're not sitting Chr, but they're trusted advisors
- 32:51supporting us. So they, that's, that kind of
- 32:55rounds out the group. It was 4CH Ros and two trusted
- 32:58advisors. And we sat there and decided we
- 33:01wanted to, to, to be the founding people.
- 33:03We would take the time and we would do what was needed to get
- 33:06it off the ground. What's really interesting about
- 33:10this is we're, we're very, very diverse.
- 33:13Different women from different backgrounds.
- 33:16What's interesting, when we started, we noticed something we
- 33:22are a little different from the rest of the group in that most
- 33:25Chr OS are actually women. So having this mission of more
- 33:31women in the C-Suite, it wouldn't necessarily come as a
- 33:36result of having more female Chr OS because that was already
- 33:39there. So that was the first thing we
- 33:42noticed and we started to think to ourselves rather than just
- 33:46jump into the fray. We need a lot more thinking and
- 33:49planning and designing who we're going to be different from a lot
- 33:54of the other. We know there's a shortage of
- 33:56CFOs. We know this through like a lot
- 33:58of the other people, CMOS, etcetera.
- 34:00And so we sat down and we took months doing nothing but org
- 34:06designing as CHRS or want to do. We love a good org chart.
- 34:11We love a good structure to things we loved.
- 34:15Everything just needs to be clear and organized and planned.
- 34:19And in doing this we basically put together what we call the
- 34:24CXO exchange, which is all the C's in these sisterhoods and
- 34:29building what it would look like with an executive director in
- 34:33the middle and a hub and spoke model.
- 34:35We put together the whole thing without trying.
- 34:39We just brought our talents to the table and without and, and
- 34:43we put it together and we delivered it to the CEO,
- 34:46sisterhood executive director and said this is what we think
- 34:48it should look like. And she said, great, I think I'm
- 34:52going to adopt it. And so the reason I say that is
- 34:56that helped us find Our Calling and our own mission because the
- 35:00vision is the same for everybody.
- 35:02The mission is a little bit different for each C In our
- 35:06case, we are looking to bring our talents to bear to support
- 35:12the exchange itself and push it forward, and in so doing,
- 35:16helping more women be in the C-Suite.
- 35:19So a little different. And in our group, we have allies
- 35:22as well, and we have emerging leaders as well, others who want
- 35:27to be CHROS. So the way we're going to
- 35:29contribute to the sisterhood is a little bit different than the
- 35:32way others will, but that's OK. That's what inclusion diversity
- 35:37is, is that we're bringing something different and a lot of
- 35:40it is to support the sisterhood. Pretty much what we do and I
- 35:44just compared to what we do in our day-to-day lives, which is
- 35:47we bring the talent, we bring the tools, we create an
- 35:52environment for the business goals to be achieved.
- 35:56And in that way, we become a value center ourselves.
- 35:59And that's what HR has the power to do.
- 36:02When you allow it, when you really use it to the fullest
- 36:06extent and speak in a full voice, that's what HR has the
- 36:10power to do and people Operations has the power to do
- 36:13in helping companies drive their business goals.
- 36:17And so much talent and effort has been left on the table.
- 36:21And so our goal is to bring more women, more, more CHROS into the
- 36:28room where the the the room where it all happens.
- 36:31I think is what they said in Hamilton.
- 36:33You want those people in the room because they bring valuable
- 36:37Intel and valuable insight into how to get the work done because
- 36:44everything happens in the day-to-day.
- 36:47The day-to-day is where we fall down and where we stand up, and
- 36:51that's where the slowness comes, the quickness comes.
- 36:53Everything happens in the day-to-day.
- 36:55Who has the closest ear and eye to the day-to-day?
- 36:58Or should the head of the head of people?
- 37:01I think it's so important, but I think it's important to have a
- 37:04bit of a different side. And I think it's powerful as
- 37:08well that there are a lot more women CHROS and head of people
- 37:12than and chief people officers being female than there are
- 37:16male. That is that is a fact.
- 37:19But then the fact that there are a lot more male CEO's CFOSCMOS.
- 37:25So we have to be balanced somewhere, right?
- 37:28So it makes sense. But it also is important to have
- 37:31a bit of a different side. You know, you, you are all the
- 37:34people with the Intel and the companies and what's happening
- 37:37and you know what, what D and I looks like in your companies and
- 37:42how you can translate that forward.
- 37:43So I think it's good to have that balance and I'm really
- 37:46excited to to follow all of them because they are all, you know,
- 37:52like I say, my LinkedIn feed is just always fully pink, which is
- 37:57great. Fully pink.
- 37:59We love it. You love to.
- 38:02See it. But it just shows, I know
- 38:03obviously at JPM earlier this year, the amount of people that
- 38:08showed up in solidarity for even not just obviously the picture,
- 38:12but that just one picture just completely encapsulated exactly
- 38:17what is happening. And I can imagine it'll be even
- 38:20bigger next year and it's going to keep.
- 38:22Growing. That's the goal.
- 38:24The goal is to grow and the goal is to bring people along.
- 38:29We want to, we want this to be something special and different.
- 38:34So there's there are tons of women's organizations, there are
- 38:36tons of places for people, people to learn and do things.
- 38:40We're trying to create something different, something tangible,
- 38:44and we're trying to do something only we can do and really
- 38:47focused on how do we do this? How can we uniquely do this in a
- 38:54way where if you were to bring all the seeds together, who are
- 38:58women, and all we were doing was focusing on this, what
- 39:00difference could we make exactly?
- 39:03And that's how that's how we're looking at it.
- 39:05We're going to do it differently.
- 39:06There are a lot of wonderful organizations out there working
- 39:09towards the same goal, but it won't be quite like this.
- 39:12We want to see what we can do. I think that is just such a
- 39:16great note to finish on. So thank you so much for your
- 39:20time today. I think everything that you've
- 39:23been doing in just such a short space of time in the biotech
- 39:28space is incredible. I'm very excited to keep
- 39:32following the journey of of your personal journey as Co founder
- 39:37of CHRO Biotech Sisterhood, but also at Centi.
- 39:41Thank you so much. Thank you, Rebecca.
- 39:43Thank you for the opportunity and I hope to continue the
- 39:47discussion. Thank you for all you do for our
- 39:50industry as well. It's not lost on me.
- 39:54It's not lost on many of us, the hard work that you also put in.
- 39:56So thank you, Rebecca and your team.
- 39:59We appreciate you.