Latest / Pet Sitter Confessional
751: You Cannot Scale on a Shaky Foundation with Jess Mather
What changes when you stop simply running a pet care business and intentionally start building one that can scale? Jess Mather, owner of Pet Pals in Roanoke, Virginia, shares how her business grew from a small operation built around motherhood into a team of 25 people. She explains why a strong foundation, thoughtful pricing, dependable systems, and a team clients can trust have become essential to that growth. Jess also shares how Pet Pals uses recurring dog walking memberships to create convenience for clients while bringing more predictable revenue and scheduling to the business. We also…
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